Cannot reset Macbook Password | Reset Prompt Not Available

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  • Опубликовано: 26 янв 2025

Комментарии • 454

  • @lapfix
    @lapfix  2 года назад +55

    If this helped you out, please leave a like as it will help RUclips show this to other people just like you! Thanks for watching!!! 😁

    • @camilobusiness9702
      @camilobusiness9702 2 года назад +1

      Nice content and you’re really good technician. Thanks for you time and for help us! 👍🏻👍🏻👍🏻

    • @foreverswish3238
      @foreverswish3238 2 года назад

      You are the goat for this man thank you so much you dont know how much you helped🫡🔥

    • @ivonneramos5779
      @ivonneramos5779 2 года назад +1

      I can’t do anything, how I’m I supposed to check if is connected to internet? It’s just showing my name and password which it keep telling is wrong. I have a MacBook Pro 14

    • @perfection8638
      @perfection8638 2 года назад +1

      Same worked now

    • @mattnorkaitis8793
      @mattnorkaitis8793 Год назад +1

      They are so dumb to make it this hard, but you saved my bacon, thanks.

  • @Hazy_Dr3amer
    @Hazy_Dr3amer 11 месяцев назад +2

    This was a life saver! As someone who doesn't know a lot about computers this was a nice and simple visual way for me to understand how to do the most basic thing lol. Very much appreciated.

  • @lindcobbs4615
    @lindcobbs4615 Год назад +5

    I watched many videos and not one of them mentioned to type reset password as one word. It's so frustrating when you spend so much time on something to find out one simple thing made a world of difference that so many fell to point out. Thank so very much for your help. Now I can go back to sleep and no night mares.

  • @newmandeepkaur2007
    @newmandeepkaur2007 Год назад +5

    Damm you r a lifesaver… I just bought my MacBook, set up the password and 15 minutes later tried to login and somehow it’s not accepting my password, tried everything and on top of it, no forget password option was displaying. Watch for lot of videos to fix it, but nothing work, got so frustrated. By the grace of God, came across ur video, simple to understand and it worked. Thank you so much🙏

  • @KatieClark-t1p
    @KatieClark-t1p 6 месяцев назад +4

    THIS VIDEO WORKS!! Saved me money and time thank you!!
    Newer Mac’s hold down finger authentication button (don’t need “command+R”), prompts you into recovery mode, 4 options come up ignore this. Top left find “utilities”, click “terminal”, a small coding box pops up, **make sure you’re connect to WiFi. Once connected, use coding box and type “resetpassword” hit enter, had to click “deactivate Mac”, then allowed me to click on my account id, and reset new password and hint 🎉 all my stuff still intact!!! 🙏🏼🙏🏼🙏🏼

  • @londonsway2633
    @londonsway2633 Год назад +1

    you are a life saver I am in punta cana right now and out of no where my password stopped working and I was typing in the correct password but you saved me I was able to reset password!! thank you!

  • @orotify
    @orotify Год назад +26

    You’re an absolute life saver, my fiancé was typing in the correct password but for whatever reason it was saying it was incorrect. After many failed attempts from other videos this one hit the nail on the head and after following this simple guide we managed to reset her password and log back in! Now she can do her college homework again! Thank you times 100!!!

    • @lapfix
      @lapfix  Год назад +1

      Glad I could help fren =)

    • @natashaparkes8868
      @natashaparkes8868 Год назад +2

      Why doesn't it work for me? 😩

    • @abinu646
      @abinu646 Год назад

      It doesn't work for me too

    • @masodidit
      @masodidit Год назад

      Yoooo I was having the exact same problem n now it worked 😂. My work is due tmrw

    • @melodyvise5492
      @melodyvise5492 Год назад

      Ditto for me! Totally worked, so THANK YOU, THANK YOU, THANK YOU!

  • @fessid7682
    @fessid7682 Год назад +3

    Ur voice has magical powers. Ive been putting my password in for HOURS & as soon as I played ur video I tried again & IT WORKED

  • @naomiedel
    @naomiedel 3 месяца назад +1

    This is the first time I’ve followed instructions from a video and actually gotten the desired results.The steps are so easy and straightforward, and the results make it even better. Thank you so much for your good work.

  • @ericgibbons6708
    @ericgibbons6708 6 месяцев назад

    Life Saver!!!!!!!! Gave my Mom a Macbook Pro Air, asked her for a password, she wrote it down and proceeded to misplace it. Took it to a shop, they wanted $200. Glad I found you on RUclips

  • @IshanAhamed
    @IshanAhamed 2 года назад +156

    correction: for new MacBooks with M1 and later chips you need to hold the fingerprint power button+CMD+R

    • @kondziu20019
      @kondziu20019 Год назад +14

      Bro, I spent 2-3 hours looking for this answer. Thanks a lot

    • @londondouglas3907
      @londondouglas3907 Год назад +3

      W comment

    • @timothyverburg2920
      @timothyverburg2920 Год назад +6

      Not one RUclips video helped in ANYWAY…but you… this comment saved my life

    • @Rastin.
      @Rastin. Год назад +3

      When I do so the laptop just resets I need help

    • @gentilku9061
      @gentilku9061 Год назад

      Thank you my guy!!

  • @dentaltherapywithDana
    @dentaltherapywithDana Год назад +2

    This seriously saved me from spending a ton of money on gas to get to a store or a long wait on the phone with Apple. Thank You so much for taking the time to make this video. I have subscribed and will continue to follow and recommend your page.

  • @ellieabel1543
    @ellieabel1543 Год назад +3

    I was about to go to an Apple Store. I watched several videos but my issue wasn’t covered in any of them except this one. Thanks!

  • @PamLarcher
    @PamLarcher 2 года назад +5

    I have searched for hours on how to log in when I forgot my password. Your video did it all in a matter of minutes and your instructions were excellent!! You are a lifesaver-thank you!!

  • @Kidslife-o9v
    @Kidslife-o9v Год назад +3

    I wouldn’t be able to keep using my computer again without this video! Thank you

  • @WordGirlPhotoEdits
    @WordGirlPhotoEdits 2 года назад +6

    OMG!! This worked. My friend had a stroke and cannot remember any passwords, but we were able to get him back into his desktop. You're such a lifesaver!! Thanks :)

    • @lapfix
      @lapfix  2 года назад +3

      Great to hear!

    • @Realist-nuhhh
      @Realist-nuhhh Год назад

      @@lapfix to hear that he had a stroke or that he got the passwords…🤔😩

  • @TheWHOREfying
    @TheWHOREfying Год назад +2

    I was so stressed out because I could not figure this out and I needed my laptop for work tomorrow.. thank you SO MUCH!

  • @neildean7515
    @neildean7515 Год назад

    Just for clarity. Is this to reset the Imac Login or Apple password, mine are different. On updatibg to Ventura, my old password is not recognised and i cannot get back in. Do they now need to be the same thing, if so, i assume i will need to do a clean install and start again?

  • @beautifulportland9592
    @beautifulportland9592 Год назад +2

    Thankyou so much, been looking for hours for the Solution. This worked right away!

  • @jigyayadav5238
    @jigyayadav5238 Год назад

    Thanks!

    • @lapfix
      @lapfix  Год назад

      Your support motivates me to keep creating more content. Thank you!

  • @Donny9931
    @Donny9931 Год назад +1

    You’re the man ! Been locked out my laptop for a while and I gave up on it , watched ur video and back in now ! Appreciate you champ ! 🎉

  • @barbaramateus2012
    @barbaramateus2012 2 года назад +2

    after watching like 3 other videos and reading too many articles to count, this was the only video useful, that actually made me able to reset my password, thank you so much!

    • @lapfix
      @lapfix  2 года назад +1

      Glad it helped!

  • @miriamsepulveda650
    @miriamsepulveda650 Год назад +1

    Thank you very much for creating this video! You have been an angel today! After 1 year I was able to reset my password thanks to this video!

  • @andrebrisson5346
    @andrebrisson5346 2 года назад +2

    You're are superrecontra awwwwwesome!!! I was breaking my brains trying to figure out my password in my old mac laptop and you HELPED me to solve the problem. Now, I can review my notes from my old classes. THANK YOU SOOOOO MUCH! You made my ugly rainy day in SoCal bright!

  • @k_soares.
    @k_soares. 2 года назад +3

    Thank you very much!!!! I’ve tried everything before and nothing was solving my issue but following these steps I could reset my password!

  • @salvationarmybelizedhq266
    @salvationarmybelizedhq266 2 года назад +4

    Thanks a lot…this worked on my MacBook Pro 2017…. I could not find my passcode information anywhere and found your video…you have earned a subscriber!😊

    • @lapfix
      @lapfix  2 года назад +1

      Glad it helped and thanks for the sub!

    • @whitney72
      @whitney72 4 месяца назад

      Do I hold down command & R

  • @itssleyaaxo5979
    @itssleyaaxo5979 Год назад +1

    U deserve millions of likes!!

  • @clemensbloemen9088
    @clemensbloemen9088 Год назад +1

    Bedankt

    • @lapfix
      @lapfix  Год назад

      Thank you for watching and your donation + support!! It really means a lot to me!

  • @jocelynecasimir7173
    @jocelynecasimir7173 Год назад +1

    Thank you so much!!!!! After watching tons of videos, this is the only thing that worked.

  • @guestuser6150
    @guestuser6150 2 года назад +44

    you have to hold command R and ALSO hold the power button until the options come up

  • @ognyankirilov2746
    @ognyankirilov2746 Год назад +1

    Awesome,just followed your video and boom...it works now.HUGE THANKS mate have a great day!!

  • @jpjunk4789
    @jpjunk4789 2 месяца назад

    my gf was almost crying... tried to help her but dont know a f***** thing about Macbook, Apple ... Watched this video... 7 minutes later im a hero ! ;-)

  • @Tamara0817
    @Tamara0817 Год назад

    Great info thank you. I have an HP keyboard as my wireless Mac is not working. Are their commands - buttons I can use on that keyboard for this unlock method? Thx!

  • @MO-vx3br
    @MO-vx3br 2 года назад +5

    Thank you thank you thank you! We tried everything on Apple support plus watched 3 other videos and none of them showed the same screens that your video did. Which was what our computer was doing. Followed your steps one by one and IT WORKED! Spent close to 5 hours trying to resign onto the computer until YOU fixed our problem. I am now a faithful subscriber! Thank you again!

    • @lapfix
      @lapfix  2 года назад +2

      Thank you for the kind words and for subscribing. It means a lot 😊

  •  2 месяца назад

    AMAZING VIDEO !! Thanks so much !! You should post that on the apple community as this is s recurring question without answer. Soooo helpful !!

  • @santiagoospina5836
    @santiagoospina5836 2 года назад +4

    You are amazing. You know your thing and you have this availability so people in general can understand. So kool. Again you are amazing. Thank you man.

    • @lapfix
      @lapfix  2 года назад +1

      Thank you for the feedback and kind words. Glad it helped 🤗

  • @pricklymuffin3239
    @pricklymuffin3239 Год назад +1

    Thank you! Saved my life. Aplle wasn't recognizing the password, but within recovery process it mentioned I cannot use the same one 😂 so basically it was a glitch

  • @Musclehead001
    @Musclehead001 7 месяцев назад +1

    It actually worked!!! you saved my day, thank you

  • @jenniferoliviaah
    @jenniferoliviaah 2 года назад +13

    Ahh, thank you so much for this video! I was convinced I would need to completely wipe it or just never be able to use it again. It worked straight away so I’m back in and extremely happy. Hoping I don’t forget it again but at least I know what to do now if I do! 😂🤭

  • @suga.studios
    @suga.studios Год назад +1

    Omg thank you so much for this! I literally had a mental breakdown due to needing my laptop for a assignment for college thank you so much

    • @lapfix
      @lapfix  Год назад +1

      Glad I could help =)

  • @itssleyaaxo5979
    @itssleyaaxo5979 Год назад +1

    OMG ACTUALLY THANK YOU SO MUCH!! I’ve been looking for hours and hours and this is just the right video, thank you so much!

  • @lucyarthur7906
    @lucyarthur7906 8 месяцев назад +1

    Thank you so much for this straight to the point and clear instructions!!! Amazing : )

  • @prettyinpoppies
    @prettyinpoppies Год назад +2

    thank you so much! i’ve been trying and trying to get back into my mac before the fall semester starts and this is the only thing that worked for me!

    • @lapfix
      @lapfix  Год назад +1

      Glad I could help! Cool user name 😎

  • @janiceehines2810
    @janiceehines2810 Год назад +2

    Thank you young man. Your instructions hooked up me. I successfully reset my pswd 👍🏾👍🏾

  • @jamalhadid4199
    @jamalhadid4199 3 месяца назад

    Your the best I’ve tried to many option to no avail . Your method worked straight way thank you

  • @amariray5858
    @amariray5858 2 года назад +3

    😳 😁👍I wish this were the 1st one that showed up on the list of videos !!

  • @afreenffathima7979
    @afreenffathima7979 Год назад +1

    For me my user does not come up when i type resetpassword...any idea what can be done for this issue... please help

  • @TheSkunkWhisperer
    @TheSkunkWhisperer Год назад +1

    THANK YOU. This was the only thing that actually worked after searching for hours through videos.

  • @ralphbenitez5173
    @ralphbenitez5173 Год назад +3

    Didn’t work for me it’s say command not found

  • @tracykrieger7404
    @tracykrieger7404 Год назад

    thank you so much, My son has been missing for 2 weeks and I picked up his laptop and cellphone from his roommate, and I was able to reset the password. thank you

  • @Rastin.
    @Rastin. Год назад +1

    I need help when I press on the Fingerprint Button and command R it just resets the laptop

  • @thomaszasso7116
    @thomaszasso7116 Год назад +2

    thank you so much you saved me a lot of trouble. Could not find this solution anywhere else

  • @spidey851
    @spidey851 10 месяцев назад +1

    Great video! Great information ! Thanks a lot man!🤘🏼🤘🏼🤘🏼

  • @massi72
    @massi72 Год назад +2

    Can i do it if i don't have an icloud account

    • @lapfix
      @lapfix  Год назад +1

      Usually it is tied to an icloud account or orignal set up icloud account. Has to be somewhere 🤔

  • @ReneesTravelChannel
    @ReneesTravelChannel Год назад +1

    The e new macbooks uou just have to hold the power button down and then recovery settings come up and the utilities tab. I did the resetpassword thing and it let me reset it but then told me I had to reinstall os to disk so i clicked the second one down to install newest version now 50 min left im waiting . Just got two days ago all of sudden my password wouldnt work i hope this dont happen often with the new pros … i have no idea why my password stopped working .. frusturating i just hope its all ok when it comes
    Back on

  • @lauratorres3032
    @lauratorres3032 Год назад

    I follow all the steps . The point i have problems is when I’m asked to sign in to my apple id. Keeps saying there is a system error. Any suggestions?

  • @philodonoghue3062
    @philodonoghue3062 Год назад

    From the multitude of Comments calling this RUclips video channel dude “a life saver”
    , “you saved my life “ etc, he should call his channel ‘The MacOS Lifesaver

  • @doritomaster-xp9rk
    @doritomaster-xp9rk 2 года назад +1

    hey, i did everything in the vid but it just tell me to deactivate my mac. can you help me?

  • @artevlo
    @artevlo 6 месяцев назад

    Nearly had a heartattack before finding this video! Thank you!

  • @sarasalem2904
    @sarasalem2904 Год назад

    I need help !
    I've tried this method however after typing resetpassword the poped up screen does not show the current users i have ! Instead it showing two hard desks to select from and by choosing any it does not solve anything !

  • @dsham5971
    @dsham5971 Месяц назад +1

    it worked like a charm! thank you!

  • @aggelosre8829
    @aggelosre8829 Год назад

    can't work , on mac os ventura system. I see only 2 pictures , hdd and to coninue. Please if you can help me?

  • @Jonas-cz3to
    @Jonas-cz3to Год назад

    So helpful it worked. Have been trying other videos after a struggle it finally worked. It didn't take me 2 minutes

  • @guillaumeslama
    @guillaumeslama Год назад +3

    It worked like a charm! Thank you so much for taking the time to do this.

  • @cyrusppm6404
    @cyrusppm6404 Год назад +2

    bro u literally sved my life, thanks a million times

  • @TourettesMobileMechanic
    @TourettesMobileMechanic Год назад

    You’re the man. Ugh. That was making me so FN mad. I held the top right button on the brand new air that’s the power button to turn it back on other then that this video was a life saver. Apple support did not know. But it worked great. Brand new Mac book air 15 Minch with a M2 chip I could not get the prompt and either. This video on point. Hold the power button on restart the follow your password prompt and boom. All done Thank you.

  • @fdgbheftyunhtf5376
    @fdgbheftyunhtf5376 3 дня назад +1

    Successfully changed password, thanks.

  • @tati_in_fashion
    @tati_in_fashion 7 месяцев назад

    I couldn’t get out from the secure boot and update OS, used the command ‘resetpassword’ and my laptop finally rebooted without any update 😊❤ thanx a bunch

  • @willturner9849
    @willturner9849 Год назад

    This was super helpful! Just trying to figure out how to get the Keychain reset now. Thanks!

  • @marcparry2131
    @marcparry2131 Год назад

    Any ideas, when I press cmd+r it takes me to recovery, but no option to go into terminal, only option I have on screen is recovery mode. It fails to connect to apple servers for a password reset, if I click forgot Apple ID it says it’s not connected to WiFi (it is and no issues with WiFi) thanks

  • @grickcordero8244
    @grickcordero8244 7 месяцев назад

    super big help oh my gosh im so stressed lately huhu thanks so so much!

  • @kw1501
    @kw1501 Год назад

    Have you seen where command+r isn’t working? Brand new MacBook Air not letting me in after I set the password and this combo not working. Might have a faulty macbook

  • @chrystiesmithtzorbust5491
    @chrystiesmithtzorbust5491 Год назад

    Thank you!!!!! I was concerned I would have to wipe my laptop after it started demanding a password for no reason one day and I couldn't remember my password. The Apple ID was my MILS old one, because I bought it from her and she couldn't remember it either. Just a few minutes and the problem was SOLVED!!

  • @Arathijose
    @Arathijose Год назад

    DUDEEEEE THANKSSS THIS WORKED! I needed to desperately log into my laptop and this worked.

  • @gladyseslteachinggames6184
    @gladyseslteachinggames6184 4 месяца назад

    This information just saved my life

  • @mindofasocialthinker
    @mindofasocialthinker 2 года назад +5

    You're so freaking awesome. I truly appreciate this video. You saved me from a major headache 🤝🏾

  • @Kinzimination
    @Kinzimination 8 месяцев назад

    I can chance my password but when I restart and put in my new password it still doesn’t let me log in (I know I did chance it correctly because I put a new hint) what now? It is not azerty problem I already tryed with Azerty and qwerty

  • @victorialisichenko1759
    @victorialisichenko1759 Год назад

    Thank you so much!!! Helped me log into my account after an hour of trying.

  • @koidravuni6022
    @koidravuni6022 Год назад

    This really help me with MacBook Air 13 - 2019

  • @ericaspriggs3856
    @ericaspriggs3856 2 года назад

    Wow! My sister was really going to take this to Best Buy and pay!!! This one freaking worked!!! For MacBook Pro 2020, it needed power button+CMD+R. It fucking work! Followed through the direction except she needed to deactivate hers! Thank you so much!!!!!!!!!

  • @janiekl1956
    @janiekl1956 Год назад

    I followed the first part of the instructions, then it went to Reset Password screen. It is a MacBook model A1534 which was my daughter's and it is password protected. She passed away 2.5 years ago. I went through Apple and successfully filed through the Legacy account and had her Apple id account deleted (per Apple tech support) and now I want to add the device to my apple account. Suggestions?

  • @lill_miss_ash
    @lill_miss_ash 2 года назад +1

    Thank you. I was about to cry! I didn’t forget my password so no idea why it wasn’t working. I use my laptop everyday.

    • @lapfix
      @lapfix  2 года назад

      glad we could help

  • @carldean2597
    @carldean2597 Год назад +1

    I just did it ,put in my new pw and it’s still shaking when I enter the new pw 😩

  • @indranisuresh3750
    @indranisuresh3750 Год назад

    Thank you very much this is the easiest method and it took me less than 2 minutes to reset it. Million thanks to you

  • @Lowke_Shaun
    @Lowke_Shaun Год назад

    I literally just got a Mackbook air 15 and my password wasn’t working and this worked thank you💯

  • @leahaycraft7910
    @leahaycraft7910 2 года назад +1

    Screen shows Recovery Assistant/Activate Mac to select WIFI network from MENU (there's no MENU)...

  • @ShamsMT_Official
    @ShamsMT_Official Год назад

    ive done this but the new password is not working what should i do and its not letting me use a recovery password

  • @katerinasiljak143
    @katerinasiljak143 29 дней назад

    you just saved my life! thank you so much!!

  • @andrewd5135
    @andrewd5135 Год назад

    is there a way to connect to the Wifi from the log in screen?

  • @HarshGuy
    @HarshGuy 7 месяцев назад

    Worked for me, thanks man ❤

  • @bebesjean1868
    @bebesjean1868 Год назад

    It actually worked!! Thank you so much!

  • @shaileshagrawal4229
    @shaileshagrawal4229 Год назад

    my mac ask admin password at recovery assistant but i forgot. i trued booting up and checked setting option but there is no option to reset using icloud or other. help

  • @luckytechpro9537
    @luckytechpro9537 Год назад

    Hello I have a mackbook Air 2021 sent by my friend in the US. He forgotten password and Apple Id. Kindly can this method works to reset it? Kindly help... U got my subscribe.Thanks

  • @CharlieW2020
    @CharlieW2020 Год назад

    I have a 2015 Mac book air. It wouldn't let me update to the newest software update. So I put it away and got a new 2021 MacBook Pro. I am trying to get logged into the older Mac book now to sell. It keeps asking for a disk utility password, I have no idea what that is. I follow all of these instruction leads me to the reset password page but there is no user to select so I cannot move past this page. Any ideas?

  • @missangelaiskool
    @missangelaiskool 2 года назад +3

    this was so helpful I thought I was screwed thank you!!!

  • @MrAustinshirley73
    @MrAustinshirley73 Год назад +1

    thank you so much for this it helped me solve my major headache ..... bravo well done thanks

  • @leogatdula
    @leogatdula Год назад

    Was able to reset my password thanks to your video! 👏👏👏

  • @redtabithavalenzuela3415
    @redtabithavalenzuela3415 Год назад

    What if when i did the utility part and go to terminal and type restpassword and after that it says no user for this volume? What should i do?

  • @TomiokaGiyu07
    @TomiokaGiyu07 Год назад +1

    Thanks a lot
    I can't express how much this video has reduced my stress. I'm so happy brother thanks a lot again❤❤❤

  • @AbbyLee261
    @AbbyLee261 7 месяцев назад

    When i get to the recovery assistant, it doesnt show utilities or anything up in the top left. It still asks me for my password to get through and i dont have my filevault either. Any suggestions?