Another Great Video!❤ I did that to the last dealer and said out the door price is what I will pay. They called me up the next day and said ok. Saved me 2 k . Keep up the good work! 😁👍
4 square should be taught in schools. I am in the business world and over the years explained the 4 square to my staff when negotiating. “Don’t let them get you in the 4 square”.
I taught my daughter the walk away in August. To this day that dealer sales rep is still texting her to see if they can get a deal done. But too late, she got a much better car and newer car at a different dealership than what she wanted at the dealership we walked away from. My son was with me as well and I explained to him that dealerships, for the most part, do not look out for the buyer's best interest. A majority of them, not all but a lot of them, are just in it for the highest sale price, the longest financing, and highest APR they can put on the buyer.
I walked away from a Ford Probe deal in the early 90s. A DC area Ford dealer in VA quoted me $17,700, and that was after he asked me if I was serious about buying. He had just come back from "talking" with the boss (yeah, right) and just came down $100. I told him I had to use a rental until I bought a car as mine was totaled, and yes, I was serious. What he didn't know was my bro in Kennesaw GA got a quote over the phone locally for $14,400. I wound up going to FL to a dealer auction as my uncle was VP of banks in 3 counties. His dealer friend bid on a slightly used probe GT turbo, which I got for $9100. The only problem with it was that the thermostat was stuck half open. A 10 minute fix. Sometime later, when I got back to DC, that dealer called to ask if I was still in the market for a probe GT. I told him the above info and said he asked if I was serious when it was he and his boss that were not serious, thus losing a customer that day. I LOVED telling him off. It made my week!!! I love dogging those floor whores out. I have walked away more than once and nearly got into a fist fight with a sales guy who had screwed up the deal by mistake. No fear here.
I read about this technique about 40 years ago in Motor Trend and put it to good use. Instead of genuflecting to the Sales Manager like I was supposed to, I stood and headed for the door. “Too bad, I liked the car - thank you for your time” - calmly and politely, just like Liz and Kevin say to. Remember they want your money a lot more than you want their car. Its up to the dealer to measure up to your expectations, if he doesn’t the dealer down the street will.
Hi guys I watch your videos a lot and have gained a lot of information thanks, I also just saw the video on your illness and can realize how emotional it was for you to do it. I wish you all the happiness and good health in this holiday season, your children are so beautiful I hope you have a Merry Christmas and happy New Year thanks 🙏
Walking out the door works some times but often times it doesn't. If the dealership is sure they can sell the car to another customer at a higher price they will let you walk out. I know this because it has happened to me.
I want to thank you both so much. Because everything that you have said is a hundred percent true, i'm going to be in the car market in the next couple months and i've implemented several things that you've said and it works like a charm. Thank you for being so available. When you say that you are accessible, you both have wrote me back within 24hrs., and its amazing that Ive found someone that actually keeps their word. You have a life long fan!
I’ve done the “walk out” several times. Most of the time, it works like a charm. The last time, I even got 2 miles down the road & the dealer called me on my cell, after seeing the light. But you have to be prepared with plenty of accurate information.
Had the 4 square pulled on me in 97' when Explorer's & SUV's were becoming the rage, I was 26, fresh out of the USAF and starting my full time job, yeah I got taken and I opted for extended warranty too due to how big a purchase it was,, oh well. Live and learn. This was Millbury Ford in Auburn, Mass. I'll be better armed when it's time to buy another F-150.
Kevin and Liz are spot on here! I prefer to have the check in hand for what I will pay in advance. Walking away says you know your price and will only pay that.
$30,500 + tax. tags & dealer fee? I usually try to get them to include all that. I do this especially on a lease deal to include all services especially oil changes & tire rotations as I am not buying the vehicle just renting it.
What about on used vehicles? And what type of lots would you recommend? Dealer used or maybe local/metro with multiple lots? Atlanta has several of this later type used lots i.e. Gravity auto, Atlanta luxury motors, AutoMaxx... Not counting Carmax or Echo Park in those
I've done that before and it did work. I didn't do it as a tactic, I really could not afford the deal they wouldn't budge on. I had no choice but to walk away. I almost got back in my old truck before they called me back.
I did this on a new truck a few years ago, we worked out the price I wanted on the truck but couldn't agree on my trade in offer. I wanted $1200 more than they would offer but they refused so when it was time to start signing papers I told them I decided to sleep on it overnight and they tried to stop me from leaving but I did anyways. The next morning I got a text saying they would give me the extra $1200 if I would finish the deal. I did.
When we bought my wife's 2022 Edge, the asking price was $32,000. We test drove it she loved the car but we didn't like the price. We walked, and they called us with a lower number, still not where we wanted. The car had sat for 2 months. We went back by the Ford dealership, and we ended up getting every little issue fixed and the car for $19,000. The car appraised for $30,000. I've learned a lot from watching your videos.
Do you know if online auto auctions for new vehicles are safe? The site I am referring to is 1 click auto auction. Do dealers actually sell vehicles this way, too? The site says there are no fees involved. I am not sure....
I walked out of an Acura dealer in 2015 when he lowballed me on my trade-in. I wasn't bluffing and didn't expect him to raise the trade-in price. I'd just had enough. He stopped me at the door and I ended up getting my trade-in price and bought the car, an Integra SE, which was a great vehicle and was driven by me and then my son for over ten years total. So, for me, walking out worked!
That's a very common result of walking out, but for clarity, the request on the table has to be within reach or the dealer will just let you go. Liz wasn't unreasonable or disrespectful, and she got the dealer to move.
@@KevinHunter Agreed! The difference in this case was $200.00--they offered me $100.00 for my trade-in, which I considered an insult as it was still completely driveable.
Have you seen similar discrepancies in Edmunds and KBB for new car prices? I've researched 3 models from 2 manufacturers and KBB shows ~$2,000 discount for a Fair Market price while Edmunds reports up to a $1,200 mark-up. Very difficult to arrive at a fair price to offer or counter a dealer's price.
That's one of the big reasons we use Black Book. Those numbers get updated every single week with the auto auctions. They are the most real time and on the money prices.
I did the walk away strategy on an Acura Integra Type S last October. The dealership was about 45 miles away from me and told me over the phone based on information I gave them as well as pictures what my trade-in value would be however, when I arrived the value quickly went down and the vehicle that I was interested in buying ended up being a demo car driven by a manager. It had 700 miles on it. When I told him that was not acceptable I said there’s another one on your showroom in a different color that I might be interested in. At that point the games begin. I was there for several hours and got absolutely nowhere so I told the guy I said I’ve gotta leave. I’m not getting anywhere with you and I’m moving on. Although they contacted me later, nothing became of it. They weren’t interested in doing anything better so I ended up buying a car locally from me which is only a few miles away for MSRP with no add-ons whatsoever. At that time that was a very fair price and I’m very happy with my purchase.
That sounds like a classic dealer tactic! Get you to come in on one specific vehicle at a good buy, only to have it turn out to be a demo. And then they immediately cop out on their bid on your trade, too. Surprisingly, dealers don't really understand why consumers hate them so much .
why I hate driving far regardless of negotiating with them from home. It’s much easier to do business locally. Although I did have a very good experience with a Chevy dealership 125 miles away and they honored everything they said. I would definitely do business with them again. I didn’t trade in my car at that dealership however they offered to deliver the truck to my house the following day. I said I’ll drive my new truck home. Can you pick me up at my house and bring me back to your dealership so I can retrieve my car and they said no problem. Now that is service. Big shout out to Gosch Chevy in Hemet CA.
I walked out once because I made a mistake negotiating. I found an other dealership and didn’t make that mistake again. Sales manager ran out to try to get me back. I had to turn and point back to the store. I wasn’t mad at them, I just wanted to leave. I was over my head that day.
I've walked away and they always tell me that someone else is already on their way in who said they were going to buy it so we can't promise it'll still be here.
I had a dealer tell me that they only had $500 profit on a 2024 Ford Maverick. Like I am that stupid. I was thousands off when I bought my 2005 Taurus and I told them just because Ford of offering $5000 in rebates don't mean they get to keep them and I grabbed my keys off the table and started walking. They chased me down in the parking lot and took my offer. Don't let them smell blood either. If they know you NEED a car you are screwed
That's how you do it! Force then to get to your number or lose your business. The key is that demands must be in reach, but you'll know that with some homework!
I tried it once at a Honda dealer and they would not give me back my keys until I shouted (in the showroom) they are stealing my car. They gave me my keys back. LOL
@@KevinHunter if I get in that unfortunate position again, i am thinking of just walking out and sitting on the curb or telling them I am walking home and leave.
I tried that at a dealership, but they never called me back. I watched the car on line, and they came down to within $1000 of my offer. This was a month later. It hung on for another week or two. I've heard it went to auction. Oh well, stuff happens for a reason.
@KevinHunter not when I found a nicer version of the car with lower mileage for the price I offered the first dealership. They saw a woman and thought they could take advantage. I didn't get played, but they lost a sale.
The reason we did the role play was to show how to properly set it up. If. You notice, Elizabeth didn't ask for anything ridiculous. She researched the price of the vehicle and knew what to ask for. Dealers will respond positively when the ask is within reach, and they have to know you're serious about leaving if you don't get it.
HELP...I walked fast...i asked for 7k off msrp. Thay said theres no deduction but wenr with a standard tier 1 lease loan. And that auto leases dont have msrp like csr financing does. Asked for $500 ,doc fee and no ad ones. They said theres a $810 added for non tax lease fees. I walked. But are they correct?
Did you ever hear about there's no deduction off msrp but to go with a tier 1 loan? And that auto leases dont have mspr like financing does? And what's with the $810 added for non tax lease fees? It's nuts
Use your phone as an ally. You should be getting calls from another dealer during the attempted sale. It could be your wife or brother, but either way it looks like you are pursuing other deals.
Serious buyers don't treat their salespeople as if they are dogs that must chase them down in order to "earn their business" unless they truly have no respect for their salesperson.
It's definitely a legitimate job, but it doesn't attract the best people of good character. And No, not all of them are dishonest. I personally know some of the good guys. I feel sorry for them. It's possible you could be one, but you are lacking some perspective on how bad the business has actually become. People hate it for what the bulk of the business represents and how the bulk of dealers treat their customers. For too many people it seems they are all dishonest because the opportunities for good and fair treatment are so few and far between. The lack of consistency is just mind boggling. A buyer can go to a given "preferred" dealership and get great treatment on a vehicle deal, and then go back to the same dealership a few months later for another vehicle (maybe for a spouse), and leave totally disappointed and disenfranchised. As a dealer friend of mine said to me about this problem when I asked about why a dealer referral network always fails, and he said, "As Dealers, we are a bunch of independent assholes. We do what we want. Being on a list of preferred dealers is not going to force us to conduct our business in a prescribed way." Hence, why Costco Auto Program is an abysmal failure, and so is anyone else trying to do it. Thanks for your questions. It seems you are at least trying to understand.
My car was totaled in a collision. I work from home, so I don't really NEED a car. I can wait them out and truly mean it when I walk out. I think I will wait until year's end to replace my car. Just seeing what I like now. So many choices!
When that stealer comes back with "OK, my manager just said we can do $30,600," I would immediately reply, "Tell you what...just because you have insulted me with coming back at $100 over my max, I'm not doing this deal foe a penny over $30,100." Scumbag car dealers.
Kevin I am still confused as to why people are so intimidated by slimy car dealers. These guys are a joke and are easy to manipulate. People need to get their heads straight and see how foolish this is to go into a car dealer nervous. I don't get it. When I go in to buy a car I literally go for the jugular immediately and set the tone. If they can't handle it they have to walk away from me. I'm not there to make friends and I let them know it. I'm there to make a deal. I literally give them 15 minutes and tell them if they can't get this deal done, that I'm on to the next dealer. I'm not mean to them, I'm just extremely direct and firm and stay on point.
Perfect perky peppy people persons project preparation, patience, and professionalism! LOL As I was watching the video, I was wondering if the car price role play was centered on the actual price of the vehicle or the OTD price. It seems to me, based on your previous videos as well as comments I have read, that this "walk away" strategy may need to be employed more than once during the car buying experience (or ordeal). Back in 1998 my wife and I were buying a new Toyota Corolla (our first car together). Information on the Internet was a bit more rudimentary, but we went to a dealership anyway, on Thanksgiving no less as they told us they would be open. I wanted a couple of extras thrown in for the price, like floor mats. The dealership wouldn't budge, so we started to gather our coats and walk out. There were no other customers, and obviously it was near the end of the month. The dealership caved pretty quickly, though knowing what we know now we likely could have gotten a better deal. We kept that car for almost 16 years and 200,000 miles until we outgrew it (and it was burning oil). Thanks again for the great video!
Walk away don’t walk away. I don’t need the drama With dealerships. One bullshit line like that oh I just got a message bye ... I drove eight hours out of my way to buy a car from a dealership that had great reviews on Google other than the one on my town they can ALL go BK
When you walk out do it reeeeeal slow-like. Small, shuffling steps. Wiggle your hips seductively. Twirl a lock of hair in your fingers and keep looking back at the salesman while batting your eyes. The idea is to look like such a "juicy" target that he/she simply CAN'T RESIST letting you go.
And then there are the nitrogen filled tires +80... stripes on all cars on the lot +250... plates and registration.... seat covers... floor mats... real spare tire and all sorts of other additional nonsense to drive up the price. In the end the sales person will agree to a price, but you MUST MUST MUST have this in writing. Because when the deal gets serious, you will not deal with a sales person any longer. The sale and the paper-work is done by another person and these people are notoriously rude. Suddenly after a huge investment in your time, you will find out that the price you expect is no longer and the check you will write is a LOT higher.... Now it is time to walk for real. Only once it happen to me, that after visiting multiple dealers I was very tired. I walked into yet another dealer and put my cards on the table before I even sat down. I told him, that I am sick and tired of this haggling and I would pay THAT amount only and I need only one answer from him YES or NO. Instead he got very upset and told me to "get the F out of here" So I did. I got exact same car for even less at the next dealer. Unfortunately, by that time I had invested 8 hours of my valuable time. Make sure you leave your phone and email... they will call back or email you with a lower price. I hate car dealers with a passion...
Another Great Video!❤
I did that to the last dealer and said out the door price is what I will pay. They called me up the next day and said ok. Saved me 2 k . Keep up the good work! 😁👍
Seeing a 4 sqaure sheet on the desk is an instant walk out.
I take my own piece of paper.
Totally agree!
What is a 4 square sheet?
100% Agree 👍.
4 square should be taught in schools. I am in the business world and over the years explained the 4 square to my staff when negotiating. “Don’t let them get you in the 4 square”.
done it many times, it's powerful---YOU are in charge
I taught my daughter the walk away in August. To this day that dealer sales rep is still texting her to see if they can get a deal done. But too late, she got a much better car and newer car at a different dealership than what she wanted at the dealership we walked away from.
My son was with me as well and I explained to him that dealerships, for the most part, do not look out for the buyer's best interest. A majority of them, not all but a lot of them, are just in it for the highest sale price, the longest financing, and highest APR they can put on the buyer.
Your description fits nearly every dealer in existence, sadly.
I walked away from a Ford Probe deal in the early 90s. A DC area Ford dealer in VA quoted me $17,700, and that was after he asked me if I was serious about buying. He had just come back from "talking" with the boss (yeah, right) and just came down $100. I told him I had to use a rental until I bought a car as mine was totaled, and yes, I was serious. What he didn't know was my bro in Kennesaw GA got a quote over the phone locally for $14,400. I wound up going to FL to a dealer auction as my uncle was VP of banks in 3 counties. His dealer friend bid on a slightly used probe GT turbo, which I got for $9100. The only problem with it was that the thermostat was stuck half open. A 10 minute fix. Sometime later, when I got back to DC, that dealer called to ask if I was still in the market for a probe GT. I told him the above info and said he asked if I was serious when it was he and his boss that were not serious, thus losing a customer that day. I LOVED telling him off. It made my week!!! I love dogging those floor whores out. I have walked away more than once and nearly got into a fist fight with a sales guy who had screwed up the deal by mistake. No fear here.
Never love something that does not love you back. Walking away is the best thing you can do in many cases.
Great advice!
I've done it. It works. They chased me down in the parking lot and I got MY price.
Way to go!
Same here. Salesman and manager came out to my car as I was getting in it.
Thanks! Dude, you ROCK!
Outstanding, love these two!
Glad you like our show! Thanks for stopping by!
I read about this technique about 40 years ago in Motor Trend and put it to good use. Instead of genuflecting to the Sales Manager like I was supposed to, I stood and headed for the door. “Too bad, I liked the car - thank you for your time” - calmly and politely, just like Liz and Kevin say to. Remember they want your money a lot more than you want their car. Its up to the dealer to measure up to your expectations, if he doesn’t the dealer down the street will.
Hi guys I watch your videos a lot and have gained a lot of information thanks, I also just saw the video on your illness and can realize how emotional it was for you to do it. I wish you all the happiness and good health in this holiday season, your children are so beautiful I hope you have a Merry Christmas and happy New Year thanks 🙏
I haven't been around for a while,good to see you guys again, please keep it up.
Welcome back, and we will most definitely carry on!
Walking out the door works some times but often times it doesn't. If the dealership is sure they can sell the car to another customer at a higher price they will let you walk out. I know this because it has happened to me.
Then the next customer also needs to walk out the door.
Sure, that can sometimes happen. The reason is... not every dealer wants to earn your business.
How common is it for sales depts to be wired for sound , the sales manager listening in on sales offices ?
I want to thank you both so much. Because everything that you have said is a hundred percent true, i'm going to be in the car market in the next couple months and i've implemented several things that you've said and it works like a charm. Thank you for being so available. When you say that you are accessible, you both have wrote me back within 24hrs., and its amazing that Ive found someone that actually keeps their word. You have a life long fan!
We're glad to be of help! Welcome aboard with THG!
I’ve done the “walk out” several times. Most of the time, it works like a charm. The last time, I even got 2 miles down the road & the dealer called me on my cell, after seeing the light. But you have to be prepared with plenty of accurate information.
You got that right! Have your homework done, and you'll be ready to go!
Had the 4 square pulled on me in 97' when Explorer's & SUV's were becoming the rage, I was 26, fresh out of the USAF and starting my full time job, yeah I got taken and I opted for extended warranty too due to how big a purchase it was,, oh well. Live and learn. This was Millbury Ford in Auburn, Mass. I'll be better armed when it's time to buy another F-150.
It’s always good to remember that a car dealer isn’t really your friend!
Kevin and Liz are spot on here! I prefer to have the check in hand for what I will pay in advance. Walking away says you know your price and will only pay that.
They hate it when you have the check in hand!
I have done this MANY times and it has always worked.
Awesome! Thanks for sharing that!
Is that the OTD price?
Yes!
@@KevinHunter so it includes TTL, right?
Car dealers and congress are te least thrusted people in te country. Thank you for te video.
Certainly!
Thank you for doing this video. ❤️❤️. Great tips on how to do the "walk away" the right way.
Thanks for your kind comments! We appreciate you!
My price request usually goes down every time they ask "what would it take" and each time I walk out....
You guys do the best role playing on buying a car. Thanks!
We love doing role play too! Thanks for your comments!
You are the best.
We try our best. Thank you for noticing!
Car dealerships are like Politicians - they both work for you, they both need you and both want you - make them both EARN your business & your vote !!
Absolutely!
$30,500 + tax. tags & dealer fee? I usually try to get them to include all that. I do this especially on a lease deal to include all services especially oil changes & tire rotations as I am not buying the vehicle just renting it.
Shouldn’t OTD price include everything? OTD is OTD.. Not OTD plus their fees and TTL.
What about on used vehicles? And what type of lots would you recommend? Dealer used or maybe local/metro with multiple lots? Atlanta has several of this later type used lots i.e. Gravity auto, Atlanta luxury motors, AutoMaxx... Not counting Carmax or Echo Park in those
This can work on a used car lot as well, It just won't work at a no haggle dealership.
I've done that before and it did work. I didn't do it as a tactic, I really could not afford the deal they wouldn't budge on. I had no choice but to walk away. I almost got back in my old truck before they called me back.
Sometimes buyers just back into a good strategy because of the circumstances they find themselves in. Glad it worked out for you!
These small details make a HUGE DIFFERENCE. 👍👍👍👍👍👍👍👍😁😁
They definitely do!
I did this on a new truck a few years ago, we worked out the price I wanted on the truck but couldn't agree on my trade in offer. I wanted $1200 more than they would offer but they refused so when it was time to start signing papers I told them I decided to sleep on it overnight and they tried to stop me from leaving but I did anyways. The next morning I got a text saying they would give me the extra $1200 if I would finish the deal. I did.
When we bought my wife's 2022 Edge, the asking price was $32,000. We test drove it she loved the car but we didn't like the price. We walked, and they called us with a lower number, still not where we wanted. The car had sat for 2 months. We went back by the Ford dealership, and we ended up getting every little issue fixed and the car for $19,000. The car appraised for $30,000. I've learned a lot from watching your videos.
You definitely did your homework on that one! Well done!
Do you know if online auto auctions for new vehicles are safe? The site I am referring to is 1 click auto auction. Do dealers actually sell vehicles this way, too? The site says there are no fees involved. I am not sure....
hi mark. when do i tell them i have a trade in?
I walked out of an Acura dealer in 2015 when he lowballed me on my trade-in. I wasn't bluffing and didn't expect him to raise the trade-in price. I'd just had enough. He stopped me at the door and I ended up getting my trade-in price and bought the car, an Integra SE, which was a great vehicle and was driven by me and then my son for over ten years total. So, for me, walking out worked!
That's a very common result of walking out, but for clarity, the request on the table has to be within reach or the dealer will just let you go. Liz wasn't unreasonable or disrespectful, and she got the dealer to move.
@@KevinHunter Agreed! The difference in this case was $200.00--they offered me $100.00 for my trade-in, which I considered an insult as it was still completely driveable.
Have you seen similar discrepancies in Edmunds and KBB for new car prices? I've researched 3 models from 2 manufacturers and KBB shows ~$2,000 discount for a Fair Market price while Edmunds reports up to a $1,200 mark-up. Very difficult to arrive at a fair price to offer or counter a dealer's price.
That's one of the big reasons we use Black Book. Those numbers get updated every single week with the auto auctions. They are the most real time and on the money prices.
Y'all need to also caution people about all the other garbage they will try to add on to the sale when they get you in the finance office.
I did the walk away strategy on an Acura Integra Type S last October. The dealership was about 45 miles away from me and told me over the phone based on information I gave them as well as pictures what my trade-in value would be however, when I arrived the value quickly went down and the vehicle that I was interested in buying ended up being a demo car driven by a manager. It had 700 miles on it. When I told him that was not acceptable I said there’s another one on your showroom in a different color that I might be interested in. At that point the games begin. I was there for several hours and got absolutely nowhere so I told the guy I said I’ve gotta leave. I’m not getting anywhere with you and I’m moving on. Although they contacted me later, nothing became of it. They weren’t interested in doing anything better so I ended up buying a car locally from me which is only a few miles away for MSRP with no add-ons whatsoever. At that time that was a very fair price and I’m very happy with my purchase.
That sounds like a classic dealer tactic! Get you to come in on one specific vehicle at a good buy, only to have it turn out to be a demo. And then they immediately cop out on their bid on your trade, too. Surprisingly, dealers don't really understand why consumers hate them so much .
why I hate driving far regardless of negotiating with them from home. It’s much easier to do business locally. Although I did have a very good experience with a Chevy dealership 125 miles away and they honored everything they said. I would definitely do business with them again. I didn’t trade in my car at that dealership however they offered to deliver the truck to my house the following day. I said I’ll drive my new truck home. Can you pick me up at my house and bring me back to your dealership so I can retrieve my car and they said no problem. Now that is service. Big shout out to Gosch Chevy in Hemet CA.
I walked out once because I made a mistake negotiating. I found an other dealership and didn’t make that mistake again. Sales manager ran out to try to get me back. I had to turn and point back to the store. I wasn’t mad at them, I just wanted to leave. I was over my head that day.
Sometimes it's best to just walk away!
I've walked away and they always tell me that someone else is already on their way in who said they were going to buy it so we can't promise it'll still be here.
I had a dealer tell me that they only had $500 profit on a 2024 Ford Maverick. Like I am that stupid. I was thousands off when I bought my 2005 Taurus and I told them just because Ford of offering $5000 in rebates don't mean they get to keep them and I grabbed my keys off the table and started walking. They chased me down in the parking lot and took my offer. Don't let them smell blood either. If they know you NEED a car you are screwed
You've got that right!
I walked out. Couldn’t believe the salesperson and manager followed me outside. Wound up getting the deal I wanted.
That's how you do it! Force then to get to your number or lose your business. The key is that demands must be in reach, but you'll know that with some homework!
I tried it once at a Honda dealer and they would not give me back my keys until I shouted (in the showroom) they are stealing my car. They gave me my keys back. LOL
They don't like distractions for their other customers. They will get you out fast once that happens!
@@KevinHunter if I get in that unfortunate position again, i am thinking of just walking out and sitting on the curb or telling them I am walking home and leave.
Who do you ask for if you try to buy by phone? Is there a different department?
Internet manager, or fleet manager.
. Thanks!
I tried that at a dealership, but they never called me back. I watched the car on line, and they came down to within $1000 of my offer. This was a month later. It hung on for another week or two. I've heard it went to auction. Oh well, stuff happens for a reason.
It sounds like they got close, but maybe they were playing you.
@KevinHunter not when I found a nicer version of the car with lower mileage for the price I offered the first dealership. They saw a woman and thought they could take advantage. I didn't get played, but they lost a sale.
I’ve walked away and no chasing down from the dealer. That’s because they are waiting for another sucker
The reason we did the role play was to show how to properly set it up. If.
You notice, Elizabeth didn't ask for anything ridiculous. She researched the price of the vehicle and knew what to ask for. Dealers will respond positively when the ask is within reach, and they have to know you're serious about leaving if you don't get it.
I tried the walkaway and the salesman didn't seem to care.
Better advice. Don’t go
And then... walk
JUST DONT GO TO DEALERSHIPS! BUY PRIVATE!
HELP...I walked fast...i asked for 7k off msrp. Thay said theres no deduction but wenr with a standard tier 1 lease loan. And that auto leases dont have msrp like csr financing does. Asked for $500 ,doc fee and no ad ones. They said theres a $810 added for non tax lease fees. I walked. But are they correct?
No. They wanted to see if they could get you to bite on a bad deal.
@@KevinHunter did you ever hear of that tier 1 lease loan? And that auto leases dont have the msrp likevfinancing does? It's crazy
Did you ever hear about there's no deduction off msrp but to go with a tier 1 loan? And that auto leases dont have mspr like financing does? And what's with the $810 added for non tax lease fees? It's nuts
Use your phone as an ally. You should be getting calls from another dealer during the attempted sale. It could be your wife or brother, but either way it looks like you are pursuing other deals.
That is a great strategy! They won't want you to leave and walk away to someone else.
Serious buyers don't treat their salespeople as if they are dogs that must chase them down in order to "earn their business" unless they truly have no respect for their salesperson.
It seems that you've spent a few too many years on a car lot. That's always an obvious answer when a person lacks perspective like you do.
@ I’m curious if you think that being a salesperson is a legitimate job? Are all of them dishonest?
It's definitely a legitimate job, but it doesn't attract the best people of good character. And No, not all of them are dishonest. I personally know some of the good guys. I feel sorry for them. It's possible you could be one, but you are lacking some perspective on how bad the business has actually become. People hate it for what the bulk of the business represents and how the bulk of dealers treat their customers. For too many people it seems they are all dishonest because the opportunities for good and fair treatment are so few and far between. The lack of consistency is just mind boggling. A buyer can go to a given "preferred" dealership and get great treatment on a vehicle deal, and then go back to the same dealership a few months later for another vehicle (maybe for a spouse), and leave totally disappointed and disenfranchised. As a dealer friend of mine said to me about this problem when I asked about why a dealer referral network always fails, and he said, "As Dealers, we are a bunch of independent assholes. We do what we want. Being on a list of preferred dealers is not going to force us to conduct our business in a prescribed way." Hence, why Costco Auto Program is an abysmal failure, and so is anyone else trying to do it.
Thanks for your questions. It seems you are at least trying to understand.
My car was totaled in a collision. I work from home, so I don't really NEED a car. I can wait them out and truly mean it when I walk out.
I think I will wait until year's end to replace my car. Just seeing what I like now. So many choices!
It's a great time of year to do some window shopping!
When that stealer comes back with "OK, my manager just said we can do $30,600," I would immediately reply, "Tell you what...just because you have insulted me with coming back at $100 over my max, I'm not doing this deal foe a penny over $30,100." Scumbag car dealers.
They will always try to squeeze you for a few more bucks at the end!
@KevinHunter Car dealers, politicians, and attorneys all tie for the most despicable, soulless individuals in the world.
Kevin I am still confused as to why people are so intimidated by slimy car dealers. These guys are a joke and are easy to manipulate.
People need to get their heads straight and see how foolish this is to go into a car dealer nervous.
I don't get it.
When I go in to buy a car I literally go for the jugular immediately and set the tone. If they can't handle it they have to walk away from me.
I'm not there to make friends and I let them know it. I'm there to make a deal. I literally give them 15 minutes and tell them if they can't get this deal done, that I'm on to the next dealer.
I'm not mean to them, I'm just extremely direct and firm and stay on point.
Perfect perky peppy people persons project preparation, patience, and professionalism! LOL
As I was watching the video, I was wondering if the car price role play was centered on the actual price of the vehicle or the OTD price. It seems to me, based on your previous videos as well as comments I have read, that this "walk away" strategy may need to be employed more than once during the car buying experience (or ordeal).
Back in 1998 my wife and I were buying a new Toyota Corolla (our first car together). Information on the Internet was a bit more rudimentary, but we went to a dealership anyway, on Thanksgiving no less as they told us they would be open. I wanted a couple of extras thrown in for the price, like floor mats. The dealership wouldn't budge, so we started to gather our coats and walk out. There were no other customers, and obviously it was near the end of the month. The dealership caved pretty quickly, though knowing what we know now we likely could have gotten a better deal. We kept that car for almost 16 years and 200,000 miles until we outgrew it (and it was burning oil).
Thanks again for the great video!
Walk away don’t walk away. I don’t need the drama With dealerships. One bullshit line like that oh I just got a message bye ... I drove eight hours out of my way to buy a car from a dealership that had great reviews on Google other than the one on my town they can ALL go BK
When you walk out do it reeeeeal slow-like. Small, shuffling steps. Wiggle your hips seductively. Twirl a lock of hair in your fingers and keep looking back at the salesman while batting your eyes. The idea is to look like such a "juicy" target that he/she simply CAN'T RESIST letting you go.
Lol... send us a video if you do that!
And then there are the nitrogen filled tires +80... stripes on all cars on the lot +250... plates and registration.... seat covers... floor mats... real spare tire and all sorts of other additional nonsense to drive up the price.
In the end the sales person will agree to a price, but you MUST MUST MUST have this in writing. Because when the deal gets serious, you will not deal with a sales person any longer.
The sale and the paper-work is done by another person and these people are notoriously rude. Suddenly after a huge investment in your time, you will find out that the price you expect is no longer and the check you will write is a LOT higher.... Now it is time to walk for real.
Only once it happen to me, that after visiting multiple dealers I was very tired. I walked into yet another dealer and put my cards on the table before I even sat down. I told him, that I am sick and tired of this haggling and I would pay THAT amount only and I need only one answer from him YES or NO. Instead he got very upset and told me to "get the F out of here"
So I did. I got exact same car for even less at the next dealer. Unfortunately, by that time I had invested 8 hours of my valuable time.
Make sure you leave your phone and email... they will call back or email you with a lower price.
I hate car dealers with a passion...
They are despised by a lot of people!
Buy a Tesla, do away with all the BS. The out the door price is 100% transparent. 😏
FEM.
It's hard to argue with that! But you have to want to drive a fully electric car.
Can’t tow a boat with it
Electric cars are nothing but money toilets to flush your hard earned dollars down. Too weird for me.