I recently read a book on negotiating, written by a former FBI negotiator. He said to ask questions that can be answered with a no. That changes the way I negotiate. When they are presenting payments, I will ask questions like the following back to back. Are you ashamed of your pricing? Are you afraid to put your bottom line price in writing. After I get the "bottom line" price, I move to "out the door" pricing. Negotiations happen one step at a time. Patience, and as Kevin says, homework, will get you where you need to be.
Leased a car a few years ago and every time they quoted me a monthly price i said no to much and me and my wife stood up to leave. This happened 3-4 times and they eventually came down about 250 a month. We didn't tell them what our budget was and also said we weren't desperate for a car. The biggest lesson I learned was don't be afraid to walk. We also refused all the extras in the finance office. Went back when the lease was about to end when the prices were going crazy so we ended up buying it for a lot less then they were going for.
Because I have completely geeked out on all your videos, I earned an unexpected, extra bonus on my new truck purchase. My trade-in was deducted from the new truck cost which lowered my taxes. Of course, I got a great price on both my new and used truck because of your help. After the sale, my salesman leaned into me and something like, Some customers just want to get the process over with, but you are the type of customer who likes to do his research. Taking many deep breaths, taking my time, doing my homework and consulting with you has paid off. Thanks, again.
Thanks for the heads up! I’m in the market for a car. I bought a car 12 years ago with a lot of your tips, and I’m still satisfied today that I got a great deal. I will be paying cash for the first time, and I appreciate your tips!
After I’ve done my homework, I’ve learned from you, I tell them I want their best price OTD. They have one shot at it. I’ll go to two or three dealers. I’m a buyer not a negotiator. Then the phone rings off the hook until I make the purchase with one of them. I never wait until I have to get a car. When the price is right I decide the financial part not them. Don’t listen to “these models sell fast” if it’s gone when you come back. No worries, they make more everyday. Good video.
I recently visited a Honda dealership and found a car I liked. When asked how I was going to pay for it, I said I wasn't sure. I'll pay cash unless I can get a good interest rate. They looked at my credit and offered me 3.9% in writing. At this time that's a good rate.
As I had said before, watching your videos has been a Godsend to me. NOW I’M MORE AWARE OF WHAT I SHOULD DO AND SHOULDN’T DO. AGAIN THANK YOU AND ELIZABETH FOR WHAT YOU ARE DOING. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
"How are you planning to pay" "I have a herd of [cattle, sheep, goats] so I plan to barter with you." LOL BUT SERIOUSLY, thanks for this great video. I wish I knew all this stuff the last time we bought a car, which is ten years ago now. Unwittingly, we did manage to avoid a few of the pitfalls, but we will be better equipped in the future thanks to your great advice.
I told EVERY dealer I actually got on the phone I was looking for a DEALER not a car, and wanted someone to earn my business. Guess how many called me back? NONE
Only visit the showroom two times. Once to test drive a car and once to pick up the car. Wasting time on the showroom floor is just that - wasting time. All negotiations by phone or email with written proposals. In finance office just say NO.
Kevin, explain to buyers about the trick called "sticking them to the ceiling" as in first pencil is really high to judge your reaction. Then see how much they can stay at a inflated price.
You know when your deal is cutting through all the dealership fat and into the bone when you have to hound the dealership to accept your deal terms and if they finally relent out of desperation they never seek your business again over the yrs lol
@KevinHunter True Dat! A CPO from a dealer gets me an ace card of $1000 from the BMW manufacturer ($500 military and $500 loyalty) that I can play (at the end). Nice carrot! Can you do a show on ace card discounts like that? I was clueless with my first solo buy.
@KevinHunter About this, Akyo Toyoda went like, off script, to answer during the Toyota Crown Press Conference Questions and Answers Session, just at 32 minutes 25-26 seconds, Mr. Toyoda said: " However, as you know, Toyota is a company where nobody listens to the president. " And he was the president back then. Now, the president is Koji Sato, former president of the Lexus division, which is taking Toyota in a new management and policy direction, as he announced shown at their Toyota Corporation Website; It was probably, certainly, a mistake: You cannot put in front of Toyota, the one who directed the Toyota for the rich division: he will bring all those criteria to Toyota, but it will never be the same for the majority of their own clients. Only a minority is the aim now, gone are the days of super high durability and quality at Toyota, because the richest do not care about that, plus Toyota opened the doors to mockery and mistreatment from the richest against the majority, because they don't supervise the dealers, which are still independently owned. See the RUclips video: All-New Crown World Premiere (Q&A Session/with subtitles)
Mann you guys hit it out of the ballpark ! I was ask these very same questions just looking at cars on a few dealerships. I was just looking and comparing models . I first let them know I was just doing research . When they did ask questions I just answered them vaguely and went on looking over vehicles taking notes . After that I just left and went home to see how long it be before they start pestering me with ends emails and txt messages of what they think is a good deal on vehicles on their lot . I didn’t reply to any emails or txt messages because they never really answered my questions to the research and comparing of the vehicles . So now I’m just waiting because the prices are falling in a big time way. 😊 And the 4-7 thousand markups on so call value add equipment and junk fees seem to disappear when nobody shopping . Lol anyways I enjoyed you guys video . As always you guys rock !
The one thing you should not do is tell them you refuse to answer questions. I have done that and they get extremely irate. I have gone "off script". They cannot improvise.
Well, as with anything, there's a fine line. If they're bad car salesmen or a bad dealer to begin with, they get angry and tell you you're welcome to leave. I don't think these are the kinds of people to do business with anyway.
If they take that approach with me I always ask them why they're being so difficult. The thing is with me we don't have a lot of those extra add-ons except for the warranty we also have the dealer doc fee which are both perfectly legitimate fees. I ask these questions based on profiling usually. If someone is broke and looking at a Jaguar and isn't putting 50k down they won't have a $400 monthly payment. I wanna crush that dream early. I'm looking to get them into a car today, yes, but I also need to make sure they can afford the car because Repos come off my commission check. If a 20 year old that works at McDonald's wants to put $2500 down they can afford maybe a Ford focus or fusion at a $400 payment. Sometimes that question isn't just from scummy dealerships sometimes it's a measuring stick of whether or not your expectations are realistic. You have to remember I live in Las Vegas there's a lot of glitz Glamour and dreams out here and sometimes I have to crush a dream when someone is making $30,000 a year in dreaming of a Cadillac Escalade well they can have those dreams but they can't afford it. Obviously I don't know who can afford what I can be talking to a wealthy 20 year old that can't afford to buy a Jag, I could also be talking to a cash buyer. Generally I ask that as a probing question. If they can afford a Dodge journey in the expectation is a beamer or a Mercedes I have to crush that dream early or there's not going to be a deal there because I'm forthright and I tell them "I don't want to waste your time running numbers on a $60,000 car if your budget is a 35,000 car I want to keep you in a universe that is realistic for you financially, obviously if you have a 770 credit score and you're coming in with 25,000 down you can buy whatever you want but you already told me you work at Walmart I'm guessing that that's not the case for you correct?" I find that the vast majority of people appreciate the fact then I let them know that the dream car is something that they should work for but probably not something they can do right now and it's a win-win It's a win for the customer because I'm not wasting 45 minutes of their time running numbers what I know they can't afford an $800 a month payment and they're trying to get out with zero down and a 550 credit score. At least that's always been my opinion is that customers appreciate that particular question because it helps me gauge whether or not to waste their time and mine on something that may not be financially realistic that will never get approval for. @@KevinHunter
Also I don't ask the trade-in question until the pencil. I always ask if I can match or beat your current monthly payment and work with your budget on your down payment will I be able to earn your business today and if they say no usually I say they're not a serious buyer I humor them for about 15 minutes and then I try to get them off the lot
@@KevinHunter Years ago I was at a Nissan dealer. I went though the with a salesman. We were in one of little offices (the tube?). He asked me; "How much do you want to spend?" I gave him somewhat of a smartass answer like; "I don't want to spend anything, I want the car for free." The salesman got mad and stormed out of the little office. I thought he was going to get someone else. Nope, he was done. I had to go find another salesman. The bottom line is I did buy a car.
I'm leaning towards Carvana this time but will test the vehicle at a few dealerships. I'll just keep repeating, "Im here for a test drive. I have a XYZ and wanted to see how the ABC compares." Previously, I test drove a BMW 3 series, didn't like it, tested the 5, and then bought it elsewhere. I paid a portion with a 0% 2-year credit card that gave me cash back and cost them. With your videos, I can now see where I could have gotten the car for AT LEAST 3K less. Keep posting and educating!
Thanks for making this video. To clarify, Ask for and negotiate the OTD first? Once I agree, go to the office to see all the final details then in the end say I'm paying cash?
@@KevinHunter Thanks! I would be test-driving the used car and then negotiating the OTD price via phone/email before bringing that deal printed out to the office?
Just bought a Subaru Impreza Sport and told the salesman whatever color you have is fine. Why would I say that? Because the six colors the Impreza comes in are great. Mine is Pearl White but blue or red or silver or black would be winners too.
I guess I will never have to worry about this ever again since there are no good quality affordable vehicles made anymore! Hell, there are no overpriced quality vehicles either!
For question #3 I would definitely say “ funny you ask that, I have given you all the privilege of the being the first to potentially earn my business and I’m hoping you can meet my expectations” Aka I may not have shopped around YET but dont get it twisted im here too see if y’all are even worth my time Ive always found it best to get them guessing about your next move
Never forget folks, they are selling you a vehicle at RETAIL, they will only offer you LOW wholesale on your trade. Think about your trade, can you sell it to a friend, co-worker for way more than Fair Deal Dan will give you? Even 1,500.00 more is worth the little effort it takes to do it.
@@robm3063 That is true, however the dealer is offering you LOW wholesale on your(trade) car, no more. They are selling YOU a car at retail. That is a BIG gap! They will try and play it like they are getting you a "tax" break however, that is the way the state laws are set up, not the Dealers good will.
not sure how it works in the usa, but in canada i think you have the option of going to your bank for a car loan, as for the trade in, never give it to a car dealer unless they are willing to pay you more for it, best thing to do, if your car is super clean(good for you) get it evaluated by a reputable company, here in canada that can cost roughly $200, but then, you get what your car is really worth, if the car is dirty, have it detailed first, heads up, your car may be worth less than you think, or more depending on what you have, next, (this is the part where i get hate! LOL) biggest rule of them all, if you have to make payments, you can't afford it, if you really "need" it, buy on credit, but then pay it off as soon as possible, like make it your priority, don't waste time making the minimum, it'll cost you more in the long run.😎
I’m a victim to this ordeal Kevin, I wished I had watched this video before I traded my last vehicle in on the car I have. NOW I’M REGRETTING DOING THIS. MY BAD
In my opinion there's one more question you should avoid and it's "What do you do for a living". Obviously if you have a job with a good income, you'll pay more for the car because they know you have the money for it.
Some brands also give discounts to certain professionals, such as teachers, first responders, military, etc. Maybe not as nefarious as you might think. 🤔
@@romeofrosty I was just thinking of my own experience the last time I bought a car and there weren't any discounts for certain professions. They were hunting around for more money to grab.
I can see the dealer looking me up and down "So you are a greeter at Walmart and you're interested in this new S-Class Mercedes"? Me with a straight face: "Yep".
My answer is "I am shopping. I have a checkbook and will purchase what I want when I find it." If they give me to much trial closing, I leave. I only buy cars I can pay for in full at the time of purchase. Be prepared to walk away maybe several times. The F&I guys push the worthless extended warranties--Ask them if they are selling a known broken car.
Please add, or point me to, a video on flood damaged cars. Yes, this video triggered that question as my niece, in NC, is now in the market for another car: yes, she has a trade in but it’s been totally underwater!!! I assume if the insurance company pays her for it, it’s theirs but then are they going to sell it at auction? How does the next person make sure they aren’t buying it? In the case of NC the flooding is mud, so that should always be easy to figure out as you can’t clean everywhere but there have to be tell tail signs in others as well.
This was from a year ago, but it's the same info every time there's a major hurricane like Helene. ruclips.net/video/NX-IQh-kpFw/видео.htmlsi=tfG0wDfQS15WyBla
Sales person: "What would you like your payment to be?" Me: "$1 per month." Salesperson, "We can't do that" Me: "Sure you can, $1 per month for 50,000 months."
Hey folks, I'm taking you up on your offer to help. I am in the market for a Rav4 hybrid, and the dealers in my area have to pull trades to get the stock customers want. To get the desired trim and color I'm going to have to put down a deposit. Once I've done that I feel I have lost all leverage. If I want to back out due to their possible refusal to negotiate, have I automatically lost my deposit?
Yes or at least I'll say that it should. If you're given a price and you say, "Does that include title, tax, tag" but their answer is, "No", it's not OTD. OTD is the bottom-line price for a car.
When you have their price written down and in your pocket what makes them honor it? Also, do you have to go into the finance office if you decide not to finance?
Although we had a check from our credit union,a cashiers check for Tuesday balance,tax,lisc,etc and had a OTD LOCKED IN THEY STILL,STILL ,made us sign everything ,guess whereas) yup,in the finance office and yes he tried,,,ins,warranty’s,anti everything device. The office mood changed when we firmly said NO to all the junk. We still have stupid anti-everything window stickers,free. We had a decent time and feel ok about it. Hate buying even the used market.
#5: Sure thing. I'll trade straight across, my 2006 F-150 XL 2wd work truck for this 2025 F-150 Raptor. No? Aww well, then let's just put a pin in all this trade-in talk until after we find something I like at an OTD price that works for both of us, eh.
Bother with what, buying a car? A lot of people need one. We should go without because salesmen are snakes? Or are you suggesting a strategic transfer of equipment to alternate locations?
Most new vehicles are poorly made especially Ford, GM & Stellantis as there made in China, Mexico, Korea & Italy & poor quality control issues. It's best to lease them & walk away in 2-3 years as value drops to much & issues will happen.
I feel so sorry for you guys who on a market to buy new car from those "steelerships". It's so much easier and calmer to buy Tesla now. You just go on the website, pick the model, color, accessories, and order it. Nobody's trying to play you. The only downside is - it's still a bit pricey.
@@dvader3263 So, if they don't need a license to work as a salesman, is that why they need to get a service manager to close the deal? The service manager is the only person there with a license that can actually legally sell a car?
What I've done in the past is have at least three different makes and/or models that I would be ok with. As for color, it has always come down to what I absolutely don't want as opposed to what I prefer; again, flexibility. Finally, I set the tone from the outset; if I feel that my time is being wasted or the salesperson or finance office is shady in any way, no deal! Being willing to walk away without hesitation is critical; if a dealership wants your business, it will do what it takes within reason to earn it. If it doesn't, it won't. And, if it doesn't, that's ok; better that than getting screwed over.
@@esciteach7997 Sounds perfect! But I bet when you're ready to talk to the financial desk, if you just say "I think I'm ready to buy!" Trust me, they will all come running. LoL
Next time I am just gonna say ...Regarding your question, Mr. or Ms. Salesperson, I plead my 5th amendment right to not answer. After all, the dealers are as bad as shyster lawyers.
Some of these are fear mongering 😂 You guys are scraping the bottom these days. What questions are they supposed to ask? According to this video the sales people should be mouth breathing WalMart greeters who's vocabulary stops at "Hello"
I recently read a book on negotiating, written by a former FBI negotiator. He said to ask questions that can be answered with a no. That changes the way I negotiate. When they are presenting payments, I will ask questions like the following back to back. Are you ashamed of your pricing? Are you afraid to put your bottom line price in writing. After I get the "bottom line" price, I move to "out the door" pricing. Negotiations happen one step at a time. Patience, and as Kevin says, homework, will get you where you need to be.
If they ask me my budget or the payment I’m looking for, I respond with- “If I say zero, will you let me have it for free?”
Yes, I have answered something like that.
It's great to have a sense of humor about it!
Thank you... One of your best videos yet
Thank you!😀We've been working on our product a lot over the last few months. We hope people appreciate it!
Leased a car a few years ago and every time they quoted me a monthly price i said no to much and me and my wife stood up to leave. This happened 3-4 times and they eventually came down about 250 a month. We didn't tell them what our budget was and also said we weren't desperate for a car. The biggest lesson I learned was don't be afraid to walk. We also refused all the extras in the finance office. Went back when the lease was about to end when the prices were going crazy so we ended up buying it for a lot less then they were going for.
It's always nice to hear that a car deal worked out for the benefit of the consumer!
A few years ago was covid. They aren't desperate anymore. Well done.
Because I have completely geeked out on all your videos, I earned an unexpected, extra bonus on my new truck purchase. My trade-in was deducted from the new truck cost which lowered my taxes. Of course, I got a great price on both my new and used truck because of your help. After the sale, my salesman leaned into me and something like, Some customers just want to get the process over with, but you are the type of customer who likes to do his research. Taking many deep breaths, taking my time, doing my homework and consulting with you has paid off. Thanks, again.
You are so welcome and thank you kindly for sharing your story! That's exactly what we love to hear!
Thanks for the heads up! I’m in the market for a car. I bought a car 12 years ago with a lot of your tips, and I’m still satisfied today that I got a great deal. I will be paying cash for the first time, and I appreciate your tips!
Thanks for your loyalty, and i appreciate you sharing your story!
This might be the most informative & useful video yet from you two.
Great point on the color issue!
Thank you! Disclosing hot button issues is always a mistake! A salesman is trained to question you for them.
After I’ve done my homework, I’ve learned from you, I tell them I want their best price OTD. They
have one shot at it. I’ll go to two or three dealers. I’m a buyer not a negotiator. Then the phone rings off the hook until I make the purchase with one of them. I never wait until I have to get a car. When the price is right I decide the financial part not them. Don’t listen to “these models sell fast” if it’s gone when you come back. No worries, they make more everyday. Good video.
I recently visited a Honda dealership and found a car I liked. When asked how I was going to pay for it, I said I wasn't sure. I'll pay cash unless I can get a good interest rate. They looked at my credit and offered me 3.9% in writing. At this time that's a good rate.
Since my bad experience. I have LEARNED A LOT FROM WATCHING YOUR VIDEOS. I even share your RUclips channel with people that I know.
Thank you very much! We appreciate you!
As I had said before, watching your videos has been a Godsend to me. NOW I’M MORE AWARE OF WHAT I SHOULD DO AND SHOULDN’T DO.
AGAIN THANK YOU AND ELIZABETH FOR WHAT YOU ARE DOING. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Always say I don't know or we will see
Evade the question!
When they ask about payments, I tell them that I don't buy appliances based on payments. 💯🤯🤣🤣🤣
that's a good one!
"How are you planning to pay"
"I have a herd of [cattle, sheep, goats] so I plan to barter with you." LOL
BUT SERIOUSLY, thanks for this great video. I wish I knew all this stuff the last time we bought a car, which is ten years ago now. Unwittingly, we did manage to avoid a few of the pitfalls, but we will be better equipped in the future thanks to your great advice.
Right?! it certainly helps to understand dealers if you are hoping to win!
I told EVERY dealer I actually got on the phone I was looking for a DEALER not a car, and wanted someone to earn my business. Guess how many called me back? NONE
You need to expand your search outside of your area
It breaks the mold. Perhaps look outside your region and soften your approach to say that after you've already interacted with them first.
You are too smart for them!
You need to learn the art of ''timing''
Only visit the showroom two times. Once to test drive a car and once to pick up the car. Wasting time on the showroom floor is just that - wasting time. All negotiations by phone or email with written proposals. In finance office just say NO.
Kevin, explain to buyers about the trick called "sticking them to the ceiling" as in first pencil is really high to judge your reaction. Then see how much they can stay at a inflated price.
Thanks, Alina. Will do
You know when your deal is cutting through all the dealership fat and into the bone when you have to hound the dealership to accept your deal terms and if they finally relent out of desperation they never seek your business again over the yrs lol
You got that right!
It’s pretty sad that people can’t buy a car without the games. Someday maybe the car manufacturers will figure out a way to cut out the dealers.
I would agree that it is very sad. One of the things I have learned in recent years is that in some cases the manufacturer is involved in the games!
@KevinHunter
True Dat! A CPO from a dealer gets me an ace card of $1000 from the BMW manufacturer ($500 military and $500 loyalty) that I can play (at the end).
Nice carrot!
Can you do a show on ace card discounts like that? I was clueless with my first solo buy.
Correct me if I am wrong but, Tesla did that. Due to "no dealers" you can't buy a Tesla in some states.
@KevinHunter About this, Akyo Toyoda went like, off script, to answer during the Toyota Crown Press Conference Questions and Answers Session, just at 32 minutes 25-26 seconds, Mr. Toyoda said: " However, as you know, Toyota is a company where nobody listens to the president. " And he was the president back then. Now, the president is Koji Sato, former president of the Lexus division, which is taking Toyota in a new management and policy direction, as he announced shown at their Toyota Corporation Website; It was probably, certainly, a mistake: You cannot put in front of Toyota, the one who directed the Toyota for the rich division: he will bring all those criteria to Toyota, but it will never be the same for the majority of their own clients. Only a minority is the aim now, gone are the days of super high durability and quality at Toyota, because the richest do not care about that, plus Toyota opened the doors to mockery and mistreatment from the richest against the majority, because they don't supervise the dealers, which are still independently owned. See the RUclips video: All-New Crown World Premiere (Q&A Session/with subtitles)
Mann you guys hit it out of the ballpark ! I was ask these very same questions just looking at cars on a few dealerships. I was just looking and comparing models . I first let them know I was just doing research . When they did ask questions I just answered them vaguely and went on looking over vehicles taking notes . After that I just left and went home to see how long it be before they start pestering me with ends emails and txt messages of what they think is a good deal on vehicles on their lot . I didn’t reply to any emails or txt messages because they never really answered my questions to the research and comparing of the vehicles . So now I’m just waiting because the prices are falling in a big time way. 😊 And the 4-7 thousand markups on so call value add equipment and junk fees seem to disappear when nobody shopping . Lol anyways I enjoyed you guys video . As always you guys rock !
Great show
Thanks, Henry
Only go to the dealer to take a test drive. Do all your negotiations via email.
You got that right!
Fantastic information!!
Glad you think so! Thanks for leaving us a comment!
The one thing you should not do is tell them you refuse to answer questions. I have done that and they get extremely irate. I have gone "off script". They cannot improvise.
Never answer questions without a lawyer.
Well, as with anything, there's a fine line. If they're bad car salesmen or a bad dealer to begin with, they get angry and tell you you're welcome to leave. I don't think these are the kinds of people to do business with anyway.
If they take that approach with me I always ask them why they're being so difficult. The thing is with me we don't have a lot of those extra add-ons except for the warranty we also have the dealer doc fee which are both perfectly legitimate fees. I ask these questions based on profiling usually. If someone is broke and looking at a Jaguar and isn't putting 50k down they won't have a $400 monthly payment. I wanna crush that dream early. I'm looking to get them into a car today, yes, but I also need to make sure they can afford the car because Repos come off my commission check. If a 20 year old that works at McDonald's wants to put $2500 down they can afford maybe a Ford focus or fusion at a $400 payment.
Sometimes that question isn't just from scummy dealerships sometimes it's a measuring stick of whether or not your expectations are realistic. You have to remember I live in Las Vegas there's a lot of glitz Glamour and dreams out here and sometimes I have to crush a dream when someone is making $30,000 a year in dreaming of a Cadillac Escalade well they can have those dreams but they can't afford it.
Obviously I don't know who can afford what I can be talking to a wealthy 20 year old that can't afford to buy a Jag, I could also be talking to a cash buyer. Generally I ask that as a probing question. If they can afford a Dodge journey in the expectation is a beamer or a Mercedes I have to crush that dream early or there's not going to be a deal there because I'm forthright and I tell them "I don't want to waste your time running numbers on a $60,000 car if your budget is a 35,000 car I want to keep you in a universe that is realistic for you financially, obviously if you have a 770 credit score and you're coming in with 25,000 down you can buy whatever you want but you already told me you work at Walmart I'm guessing that that's not the case for you correct?"
I find that the vast majority of people appreciate the fact then I let them know that the dream car is something that they should work for but probably not something they can do right now and it's a win-win
It's a win for the customer because I'm not wasting 45 minutes of their time running numbers what I know they can't afford an $800 a month payment and they're trying to get out with zero down and a 550 credit score.
At least that's always been my opinion is that customers appreciate that particular question because it helps me gauge whether or not to waste their time and mine on something that may not be financially realistic that will never get approval for.
@@KevinHunter
Also I don't ask the trade-in question until the pencil.
I always ask if I can match or beat your current monthly payment and work with your budget on your down payment will I be able to earn your business today and if they say no usually I say they're not a serious buyer I humor them for about 15 minutes and then I try to get them off the lot
@@KevinHunter Years ago I was at a Nissan dealer. I went though the with a salesman. We were in one of little offices (the tube?). He asked me; "How much do you want to spend?" I gave him somewhat of a smartass answer like; "I don't want to spend anything, I want the car for free." The salesman got mad and stormed out of
the little office. I thought he was going to get someone else. Nope, he was done. I had to go find another salesman. The bottom line is I did buy a car.
I'm leaning towards Carvana this time but will test the vehicle at a few dealerships.
I'll just keep repeating, "Im here for a test drive. I have a XYZ and wanted to see how the ABC compares."
Previously, I test drove a BMW 3 series, didn't like it, tested the 5, and then bought it elsewhere.
I paid a portion with a 0% 2-year credit card that gave me cash back and cost them. With your videos, I can now see where I could have gotten the car for AT LEAST 3K less. Keep posting and educating!
Thank you. We will keep posting to help car buyers!
Howdy Guys from Texas!
Thanks so much for all of Y’all’s insights and information!! Keep up the great work!!
I absolutely hate when businesses bash other competitive business in the same industry
Very good information! Keep the sharks guessing!
I worked at a car dealer for a month, my boss pushed me to ask light colors or dark colors after they said what model they wanted. I hated that job
I totally understand!
Thanks for making this video. To clarify, Ask for and negotiate the OTD first? Once I agree, go to the office to see all the final details then in the end say I'm paying cash?
Yes, exactly. You got it!
@@KevinHunter Thanks! I would be test-driving the used car and then negotiating the OTD price via phone/email before bringing that deal printed out to the office?
Excellent info 😁!!
Just bought a Subaru Impreza Sport and told the salesman whatever color you have is fine. Why would I say that? Because the six colors the Impreza comes in are great. Mine is Pearl White but blue or red or silver or black would be winners too.
When they ask what's your monthly payment goal, my answer is ZERO.
Always good information...
What I want for a payment and what’s realistic is different but I can do math so let’s focus on the OTD price
This was an excellent video. Great information.
I just say "I'm looking to pay $100.00 a month." If they ask a silly question, they get a silly answer.
Stupid questions get stupid answers!
Excellent video!
I guess I will never have to worry about this ever again since there are no good quality affordable vehicles made anymore! Hell, there are no overpriced quality vehicles either!
I usually apply the back track and unconditional close towards the sales person and process, turning the tables…
You sound like you know a thing or two about sales tactics...
Good info
For question #3 I would definitely say “ funny you ask that, I have given you all the privilege of the being the first to potentially earn my business and I’m hoping you can meet my expectations”
Aka I may not have shopped around YET but dont get it twisted im here too see if y’all are even worth my time
Ive always found it best to get them guessing about your next move
You're right. It's good to keep them guessing.
How do you feel about the 0% interest, 0$ down and do I have to put any deposit down or is this just a scam to get more money from you.
Never forget folks, they are selling you a vehicle at RETAIL, they will only offer you LOW wholesale on your trade. Think about your trade, can you sell it to a friend, co-worker for way more than Fair Deal Dan will give you? Even 1,500.00 more is worth the little effort it takes to do it.
@@robm3063 That is true, however the dealer is offering you LOW wholesale on your(trade) car, no more. They are selling YOU a car at retail. That is a BIG gap! They will try and play it like they are getting you a "tax" break however, that is the way the state laws are set up, not the Dealers good will.
not sure how it works in the usa, but in canada i think you have the option of going to your bank for a car loan, as for the trade in, never give it to a car dealer unless they are willing to pay you more for it, best thing to do, if your car is super clean(good for you) get it evaluated by a reputable company, here in canada that can cost roughly $200, but then, you get what your car is really worth, if the car is dirty, have it detailed first, heads up, your car may be worth less than you think, or more depending on what you have, next, (this is the part where i get hate! LOL) biggest rule of them all, if you have to make payments, you can't afford it, if you really "need" it, buy on credit, but then pay it off as soon as possible, like make it your priority, don't waste time making the minimum, it'll cost you more in the long run.😎
Great advice! Thanks for commenting!
my answer is 'il never shop here again ' when I get up and walk
When I’m at the dealer, I’m the one asking questions, not them.
I’m a victim to this ordeal
Kevin, I wished I had watched this video before I traded my last vehicle in on the car I have.
NOW I’M REGRETTING DOING THIS. MY BAD
In my opinion there's one more question you should avoid and it's "What do you do for a living". Obviously if you have a job with a good income, you'll pay more for the car because they know you have the money for it.
Very good point!
Some brands also give discounts to certain professionals, such as teachers, first responders, military, etc. Maybe not as nefarious as you might think. 🤔
@@romeofrosty I was just thinking of my own experience the last time I bought a car and there weren't any discounts for certain professions. They were hunting around for more money to grab.
I can see the dealer looking me up and down "So you are a greeter at Walmart and you're interested in this new S-Class Mercedes"? Me with a straight face: "Yep".
My answer is "I am shopping. I have a checkbook and will purchase what I want when I find it." If they give me to much trial closing, I leave. I only buy cars I can pay for in full at the time of purchase. Be prepared to walk away maybe several times. The F&I guys push the worthless extended warranties--Ask them if they are selling a known broken car.
That's a great way to handle the BS! Sounds like it works for you!
@@KevinHunter I am lucky to live with a very budget spouse. Knowing and keeping to a budget is challenging, but rewarding after a while.
Please add, or point me to, a video on flood damaged cars. Yes, this video triggered that question as my niece, in NC, is now in the market for another car: yes, she has a trade in but it’s been totally underwater!!! I assume if the insurance company pays her for it, it’s theirs but then are they going to sell it at auction? How does the next person make sure they aren’t buying it? In the case of NC the flooding is mud, so that should always be easy to figure out as you can’t clean everywhere but there have to be tell tail signs in others as well.
This was from a year ago, but it's the same info every time there's a major hurricane like Helene. ruclips.net/video/NX-IQh-kpFw/видео.htmlsi=tfG0wDfQS15WyBla
@@KevinHunter Thanks I thought I’d seen one.
Sales person: "What would you like your payment to be?" Me: "$1 per month." Salesperson, "We can't do that" Me: "Sure you can, $1 per month for 50,000 months."
Next video should be on how to deal with women! Great job guys.
How about just finding the car you were looking for and getting an out the door price. If you dont get that walk. No games.
Hey folks, I'm taking you up on your offer to help. I am in the market for a Rav4 hybrid, and the dealers in my area have to pull trades to get the stock customers want. To get the desired trim and color I'm going to have to put down a deposit. Once I've done that I feel I have lost all leverage. If I want to back out due to their possible refusal to negotiate, have I automatically lost my deposit?
Sometimes that can be the case, but we've not had that happen with our negotiated car deals.
@KevinHunter they expect $1395 for delivery. That really sounds outrageous to me. I can negotiate this, correct?
Does the OTD price include taxes, title……etc
Yes or at least I'll say that it should. If you're given a price and you say, "Does that include title, tax, tag" but their answer is, "No", it's not OTD. OTD is the bottom-line price for a car.
When you have their price written down and in your pocket what makes them honor it? Also, do you have to go into the finance office if you decide not to finance?
Yes. The finance office is where you sign the papers no matter how you pay. It's their job to make sure the car deal is finalized properly
Although we had a check from our credit union,a cashiers check for Tuesday balance,tax,lisc,etc and had a OTD LOCKED IN THEY STILL,STILL ,made us sign everything ,guess whereas) yup,in the finance office and yes he tried,,,ins,warranty’s,anti everything device. The office mood changed when we firmly said NO to all the junk. We still have stupid anti-everything window stickers,free. We had a decent time and feel ok about it. Hate buying even the used market.
What is a good response to the question " do you have a trade in "?
I prefer to see if you have a vehicle I'd like to buy at a price I'm willing to pay, and then we can talk about my car.
I could use a lease video, the do's and dont's
We have one that we've been hanging on to. Maybe we can find room for it in our schedule coming up
@@KevinHunter Thankyou
#5: Sure thing. I'll trade straight across, my 2006 F-150 XL 2wd work truck for this 2025 F-150 Raptor. No? Aww well, then let's just put a pin in all this trade-in talk until after we find something I like at an OTD price that works for both of us, eh.
What about telling you that someone else is on the way to see the car
I'd ignore that. They say it all the time. I suppose eventually it would be true...lol
Number one advice should be never show up to a dealer to negotiate, ever, at all !!! Only negotiate from the comfort of your home
That's exactly what we recommend! Still, some people think going to the dealer is the only way to do it!
Ah the what's your monthly payment goal. My go to answer is $0
How do you plan to pay? ..."with pennies."
Snakes, nothing but snakes. Why do we even bother?
Bother with what, buying a car? A lot of people need one. We should go without because salesmen are snakes? Or are you suggesting a strategic transfer of equipment to alternate locations?
Most new vehicles are poorly made especially Ford, GM & Stellantis as there made in China, Mexico, Korea & Italy & poor quality control issues. It's best to lease them & walk away in 2-3 years as value drops to much & issues will happen.
I feel so sorry for you guys who on a market to buy new car from those "steelerships".
It's so much easier and calmer to buy Tesla now. You just go on the website, pick the model, color, accessories, and order it. Nobody's trying to play you.
The only downside is - it's still a bit pricey.
That's not the ONLY downside of a Tesla 🤣🤣
Don't they need to have a car salesman license?
No.
@@dvader3263 So, if they don't need a license to work as a salesman, is that why they need to get a service manager to close the deal? The service manager is the only person there with a license that can actually legally sell a car?
You’re not from here are you😂… jk.
TELL US WHAT DEALERS ACCEPT CASH NOW 2024😮
I just tell them I don’t answer questions.
Plead the fifth!
What I've done in the past is have at least three different makes and/or models that I would be ok with. As for color, it has always come down to what I absolutely don't want as opposed to what I prefer; again, flexibility. Finally, I set the tone from the outset; if I feel that my time is being wasted or the salesperson or finance office is shady in any way, no deal! Being willing to walk away without hesitation is critical; if a dealership wants your business, it will do what it takes within reason to earn it. If it doesn't, it won't. And, if it doesn't, that's ok; better that than getting screwed over.
What if you walk in and just tell them? I don't answer questions.
customers have done that; no one will come over to help you . . or 2 hour wait
@@esciteach7997 Sounds perfect! But I bet when you're ready to talk to the financial desk, if you just say "I think I'm ready to buy!" Trust me, they will all come running. LoL
I can afford $19.99 a month payment 😂
Stay away from car dealers! That’s what I got after watching you guys…
We aren't saying to stay away. We are saying you'd best do your homework if you plan to deal with a dealer.
100% of car dealers will ask multiple times whether one has a trade-in. Your video did not show how to answer or deflect this question.
like #611 great vid thanks
They are all crooked as hell!
That's hard to argue against!
Next time I am just gonna say ...Regarding your question, Mr. or Ms. Salesperson, I plead my 5th amendment right to not answer. After all, the dealers are as bad as shyster lawyers.
Some of these are fear mongering 😂
You guys are scraping the bottom these days.
What questions are they supposed to ask?
According to this video the sales people should be mouth breathing WalMart greeters who's vocabulary stops at "Hello"