How To Make "No" Work For You | Chris Voss

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  • Опубликовано: 21 ноя 2021
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    About The Black Swan Group
    Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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    Thanks for watching!

Комментарии • 58

  • @od4319
    @od4319 2 года назад +78

    Reply to add to my no oriented and labelling lists:
    • Is it a terrible....
    • is it a rediculous idea....
    • is it a bad idea...
    • is it a bad plan...
    • would it be out of the question to....
    • would it be out of line to...
    • are you against...
    • are you opposed...
    • would it be out of your control to...
    • would it be out of the realm of possibility to....
    • is it impossible to...
    • Do you disagree...
    • Is it incorrect...
    • Is that the wrong idea...
    • Do you want to miss out on...
    • Would it hurt...
    • Is it difficult...
    • Do you dislike...
    • Is it disrespectful...
    • Have you given up on...
    • Is now a bad time...
    • Does it disappoint...
    • Do you deny....
    • Is there a ________ limit to....
    • Would it be unreasonable...
    • Do you disapprove...
    • Would it be horrible...
    • Would you say no to...
    • Would it offend you...
    • Would it put you in a bad position...
    • Would ____ put you in between a rock and hard place
    • Would it be rude of me to ask...
    • Would I be a jerk if...
    • Would it put too much pressure on you...
    • Would your world end if I asked for... (USE LATE NIGHT FM DJ VOICE = Isn't defensive accusation)
    • It seems like there's a story behind your answer

    • @deshyvin
      @deshyvin 2 года назад +1

      "Would you say No to ...."

    • @Extra_MSG
      @Extra_MSG 2 года назад +1

      Would it offend you ...

    • @trizzysmeez3698
      @trizzysmeez3698 2 года назад

      @@deshyvin Does it offend you..... Alternative 🤷🏽‍♂️

    • @doughodgson2832
      @doughodgson2832 2 года назад +1

      • Would it put you in a bad spot...
      • Would _____ put you between a rock & a hard spot...?
      • Would it be rude of me to ask...
      • Would I be a jerk if...
      • Would it put too much pressure on you...
      • Would your world end if I asked for... (Careful with this one: ANYTHING other than Late Night FM DJ Voice & this will instead land like a defensive accusation)

    • @Ravnurin
      @Ravnurin 2 года назад +5

      * Would it be demanding of me to...
      * Would it be ignorant of me to...
      * Would I be daft to suggest...
      * Am I being an asshole for...
      * Is it arrogant of me to....
      * Am I being arrogant for...
      * Is it wrong of me...
      * Am I misunderstanding...
      EDIT: Love all the "No"-oriented phrases you guys have come up with - I've saved them all down in a notepad, and been using many of them from a previous video's comments section to great success :-D

  • @Uustal
    @Uustal 2 года назад +9

    I liked that sales anti-ghosting question "It seems like the value is not there for you...?" Looking forward to the next session dedicated to helping sales as well.

  • @JeremyPotvin
    @JeremyPotvin 2 года назад +16

    Chris, I honestly don’t know what I’d do without you. I just used the “have you given up on this partnership” technique in an email, after a 3-week ghosting, and it worked. Ten minutes flat. 👏🏼👏🏼👏🏼 you are a gift

    • @D00NBU66Y
      @D00NBU66Y Год назад +4

      And i bet you were just like me the 1st time using it rolling your eyes going “there’s no way this will work” 😂 such a powerful question!!!!

  • @rem9547
    @rem9547 2 года назад +7

    Chris at his best with ordinary people. ‘Rock star’? You are both a Rock and a Star. Love the way he remembers all the names past and present. All the experience and knowledge shared freely and openly. Very humble. The best!🙏🌟

  • @KeithNashRealtor
    @KeithNashRealtor 2 года назад +1

    Thank you Chris Voss

  • @danielafernandez9657
    @danielafernandez9657 2 года назад +1

    Muchas gracias!!! Fantastico el video y las sugerencias practicas que entregas. Thanks !!!

  • @arslonsuleymanov4241
    @arslonsuleymanov4241 2 года назад

    The value you get out of Chris’ insights is ridiculously high! Im sure he now never told “the price is too high for us”

  • @figward
    @figward 2 года назад +1

    Thanks for sharing.

  • @tim3557
    @tim3557 2 года назад

    Wow Chris, this is great interaction that's cementing my understanding! I like this format of people coming on live and talking with you. ps your calmness is a great example for me thanks

  • @gabigabi9248
    @gabigabi9248 2 года назад +1

    Extremelly educational

  • @58Repairables
    @58Repairables 2 года назад +3

    In my current job as a technical trainer, "no" worked for me. Over the months leading up to a Train the Trainer event, I had already had a phone interview from my would be boss, but hadn't heard anything or been offered the position. So, while at this event, where he was the officiator, I went up to him and asked, "has the opportunity passed?", to which he said, "no", get with me after this is over. That day I was awarded my final interview and the position, which was 8+ years ago. Unknowingly, I used the "no" tactic to my benefit.

  • @leondarnell1
    @leondarnell1 2 года назад +1

    Great, great video!!!!

  • @at-last
    @at-last 2 года назад +3

    5:45 Have you given up on x?
    20:25 Sounds like you have misgivings...
    25:57 prob fig I'm a selfish cheapster...
    28:50...is it ridiculous for...^ 29:04 what stands in the way of us...¿ 31:00 ...price too high^ 32:20 Softner. I'm sorry too high.33:00 your amygdala whispers in my ear 34:00 Recognize A Maybe + Rarely is it the price...: seems like the v is not there 36:00.. 37:28 apolog before sequencing not after...now what makes you ask?

  • @dontaesteel5748
    @dontaesteel5748 2 года назад

    It's all inspirational when you think about the idea of rescue. On stage is different. That's what it seems to be going towards. Hours and hours supposedly makes the world value smart. It can make no work for me. The deal can get the correct questions. Bad ideas depends on the thinking habits. Subscribing to the newsletters is worth the free look. In this circumstance, a strategy works, Chris Voss. Make sure the response cuts the deal in the right way. Context in the beginning on the conversation is important. Working with me isnt easy to give up on.

  • @ArAbramov
    @ArAbramov 2 года назад +1

    Really good 👍

  • @maribethcondrillon1079
    @maribethcondrillon1079 2 месяца назад

    Good morning honorable chris voos

  • @eMarketingAssociation
    @eMarketingAssociation 2 года назад

    The Pizza Dude description is classic and some great examples.

  • @trizzysmeez3698
    @trizzysmeez3698 2 года назад

    🐐

  • @Carroty_Peg
    @Carroty_Peg 2 года назад

    Chris, please can you speak to Kasia Urbaniak? That would be a meeting of minds! Incredible stuff :) :)

  • @dadequalcustody8350
    @dadequalcustody8350 2 года назад

    Trust. Voss.

  • @lorellamessana2346
    @lorellamessana2346 7 месяцев назад

    I have little suspicions in my minds . It’ s no possible follow in love . Ah ah ah I think is better use another book 😂

  • @pdub2762
    @pdub2762 2 года назад

    Wow

  • @matthewmaguire3554
    @matthewmaguire3554 2 года назад +1

    Chris….Would it be to strange to use the no way….with self talk?

  • @iducreyes
    @iducreyes 2 года назад

    🔥💯🏹🎯

  • @tomjeff1743
    @tomjeff1743 10 месяцев назад

    If I was Page or Tage, I would just roll with whatever the other person said because what difference does it really make unless he is doing a job application or insurance policy or something else legal. Seems like he's been dealing with this all his life (and so has everyone else). Seems like he might like the discussion that ensues as a conversation starter. Maybe there's a fix that would help if it gets in the way.

  • @at-last
    @at-last 2 года назад +1

    6:30

  • @ytube1715
    @ytube1715 2 года назад

    The rest of them he covered up! 🤣😂😆

  • @Closeprobate
    @Closeprobate 2 года назад

    Constructive suggestion: PLEASE ask your moderator to eliminate the glaring “up-speak” at the end of her sentences. She doesn’t know she’s doing this and otherwise is doing a great job! (BTW, glad you’re in 10X now).

  • @lorellamessana2346
    @lorellamessana2346 8 месяцев назад

    Network Andy Breckman Monk ❤

  • @at-last
    @at-last 2 года назад

    9:45 The whats the next step, and keeps you from being triggered...and calms...both parties down? Be ready with...

  • @samifuml
    @samifuml 2 года назад +1

    What happens when TWO Black Swan students find themselves on the opposite sides of a negotiation table? Lol .... You recognize the strategies your opponent is using are the same you want to use?

  • @MikeHunt-rw4gf
    @MikeHunt-rw4gf 2 года назад +1

    Algorithm

  • @jpg7616
    @jpg7616 2 года назад

    How did people attend this session?

  • @lorellamessana2346
    @lorellamessana2346 7 месяцев назад

    Coca Cola suggestion 😂Football power suggestion 😂We are considered costruzione are suggestion .😂 Coffeee is suggestion . The best color in the world is green pass

  • @Aye_Yo_E
    @Aye_Yo_E 2 года назад

    Please let me know of any pizza places willing to give you a refund after you've eaten the pizza...Please.

  • @Sophie-Aiyer
    @Sophie-Aiyer Год назад

    Bro, that kid is easily 16yo.

  • @p49N
    @p49N Год назад

    for rediculous: Synonyms
    derisory.
    laughable.
    nonsensical.
    preposterous.
    ludicrous.
    idiotic.
    absurd.
    cockeyed.