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How to fix offline media in DaVinci Resolve 18
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- Опубликовано: 8 авг 2024
- How to fix the 5 common reasons for media offline error and how to fix them.
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00:00 Intro
00:20 Storage Disconnected
01:03 Clips moved to new folder
06:03 Media not in media pool
06:40 Slow storage
07:16 Clear render cache
Saved the day with that last tip on clearing the render cache! Thank you! My clips were connecting and disconnecting erratically and it was driving me nuts while trying to export!
Your explanation was the most comprehensive and easy to understand. Thank you. Doing a deep search now lol
Always love it when someone provides quick, efficient and working help. Thanks man, really appreciate it!
Deleting the cache did it for me! I have multiple timelines in one project and just realised how much cache the one project was using. Many thanks!
This was great. I had all my media, and the "Media Offline" screen went away when I pressed Shift+D (Bypass Color Grades and Fusion Effects) so the last two explanations were a life saver. Thanks!
oh my god this is it
Dude render cashe tip saved me. This was driving me nuts. It worked on the ipad version as well. Thank you! Literally the the only video giving out that tip
Thank you so much, this is a lifesaver. I have no idea why it keeps loosing the clips (past few times) and I have changed nothing about file location. This saved me hours of reattempting recovery/reclipping for a second time! THANK YOU!
this just made my day! thank you mate. looking forward to be seeing more content of yours.
You just completely solved my problem, THANK YOU SO MUCH! Great video!
THANK you! The Cache and drive issues were the thing for me. Very helpful, thanks a million!
The last tip, empty all in the render cache saved me. My Resolve went crazy tonight. (critical saving error, media offline, render fail, crashing...) I´ll sleep on it and maybe there´s more I need to do, but thank you so much, you got this project rendered.
JayAre You know your stuff! I didn't have the media offline until a few days ago. It was dreaded but I remembered this video you did to solve the media offline debacle. My problem is solved!! Thanks a million!
The headache that media offline has given me in DR is grave! It is my one main gripe with the software. Jay Thanks for this. One question on the last point re deleting render cache. I once had an almost unresolvable issue some weeks back and you're right clearing the render cache helped. I however met the issue again on export as DR is telling me that I have a missing clip and when I traced it to the clip on the edit page, it was working fine as long as I selected NONE for Render Cache, but as soon as I select 'SMART' the media offline re-appears. I am considering removing that clip from my project now, thankfully I can do without it, but what a disaster if it is a major part of my project. Any thoughts?
thank you so much. I almost gave up on my 10 hour project. You really saved my day.
you littelarily saved my day with the comprehensive search!! THANKS!! :)
The third tip worked in seconds! Thank you SOO much! I'll sub and like, but will still owe you big time!
Huge Thank You! My situation in case anyone else is seeing it. Moved media to an external drive, re linked them all and they displayed and played in timelines and showed no disconnects, but Delivery/Render said I was missing media and rendered all red screens - Clearing the caches fixed it!
Bro!!!! the Render cache delete ALL was the trick...makes so much sense. Thank you so much. I was so confused before I saw that!
Thank you so much for this video! Clearing my render cache did the trick. The weird thing was my videos could still be played and it didn't show it as "Media Offline" on my Timeline, but I wanted to add a transition and whenever I would try and see what all the different transitions would look like it would then say "Media Offline" in my preview. It also didn't help that I changed the file name which initially caused this issue in playback as well, but I changed the name back to what it was and that fixed that issue, but the whole transition thing was still an issue for some reason.
I would try to change the name back but the name for my files were IMG_30224
You saved my project!! Thank you, very helpful and clear!
Render cache was the problem. Deleted and all good now. Nothing better than a quick fix. Thanks!
DUDE THANK YOU SO MUCH!!! U SAVED MY HALO MONTAGE I'VE SPENT HOURS ON!!!
Great Video, resolved my issue. Thank you for your work !
Thanks, Jay! You saved hours of my work with this video!! 👈😎👉
Awesome Video, thanks a lot!
spot on video, helped with my issue - it was cache. thanks mate
Excellent! Your first answer was my problem! Thank you for helping me!
Thanks, one of the simplest and doable explanations of this relativity simple, but frustrating condition, especially if you move stuff around like me.
life saver - - - very informative and DAY SAVER
thank you so much, it solved my problem
Wow thank you! The locate wasn't working when I had just the clips on my desktop but I made a folder and put them in and did it again and it worked :)
Can you help me with this>> i make a macro in fusion with an image in it and when i try to re use it at the titles screen it gives me that error
Thank you for this video!
Super helpful, thank you so much!
I'm actually having a different issue with this and I am hoping you can solve my problem. The Video media that I placed in the timeline is all good, no framerate issues. However, it will FLICKER for a split second, every 5 seconds, that "Media Offline" sign. I initially thought that it was just a glitch in Davinci Resolve, but this flicker actually shows up when I export it. Can you PLEASE assist me with this?
-Sean
In my case davinci often says media is offline even if i did not move anything
Same here man.. WTF is this error? As soon as I set my Upscaling options in settings , it gives me the MEDIA MISSING RED MARK while I haven't even touched the original source location of the media. Fucking Crap Software
Make sure you try the render cache trick at the end for anyone in this situation. Just worked for me.
My media file comes from one folder. All media is offline.
Did you change the name of the file? If so, change it back, and DaVinci will re-recognize it-I had the issue you’re having, but then I just changed the name back, and it worked
The same thing happened to me... I edited an entire video and once I finished THAT'S when it decides to say media offline.
Hey Jay. Always a pleasure to check out your tips. The render cache could be symptoms of a broader drive space issue, not just the cache itself. I purged media from my drive to improve capacity and problem solved.
Thank you so much, for me it was the render cache, resetting it solved the issue!
You saved many lives with this video
Hey, thank you so much, i'm studying filming and Davinci resolve's been pissing me off with all troubles, your video helped me.
THANK YOU BRO it was solved after I turned off render cache! Ur the MAN!
This guy saved 50 hours of my time with his last tip! Thank you!
thanks, I ran out of storage on my drive and broke things a little this fixed it right away
thanks for going through the cache thing even though its rare
Solved my problem in 3 seconds man! Thanks!!
Case study: my media wouldn't come back online. The MOV was downloaded after being initially edited in iMovie and then WeTransfered to me. It was a normal MOV in my downloads folder. When I imported that in, it said Media Offline, and all the steps in this video didn't reconnect it. It played fine on VLC when I opened it on my PC, but Resolve couldn't connect the dots.
same here brother, I am losing my patience with this. Did you find any solution in meantime ?
Thank you bro this was very informative and helpful
Thanks budddy you saved my two weeks Hard work
The last one did it for me! Thank you!
Thanks man!
Yasss, liked subscribed, all dat shiz. Because you sir somehow got me the exact answer I needed on, what I would think, is an obscure issue. I thought I lost all the rotoscoping effort, and heart, I put into my vid but all I needed to do was delete the render cache. Whew
First one did it for me. I had been stupid enough to move my raw clips into a new folder during the rendering process which resulted in the render failing and the media to appear as offline. I'm still new to davinci & video editing in general so I was puzzled. Thank you!
One of my problems is when I pull a photo into Davinci it says media offline the moment I pull it in? I thought it was something to do with indexed vs RGB or Jpeg vs Giffs but not sure why it's happening.
Clear Render Cache, saved the day, thanks
Thank you!!
Thank you!
thank you so much!
Thanks this helped me alot i thought i was screwed i organised my drive but when i went to edit i saw the 'media offline' screen and almost had a heartattack because i went trough 10 hours of footage and if it wasnt for this video it would have been for nothing thanks alot
Thank you, JayAre. But what do we do when we click the chain-button to locate files, navigate to the correct folder, only to find out that EVERY file in that folder (and every file on our entire computer) is grayed out?
last option was the good one for me, thks soooooo much !
Thank you!!!! Very helpful video
I imported a bunch of my images into davinci resolve [I downloaded the program today] and only 3 of the images are loading and everything is offline despite the program knowing where they are
I'm suspecting it is because I modified the names of images just downloaded of google
though one of the images was an exported image and that worked
so either I try to export every image I took instead or do some other method
or just not changing the names of the things
Thanks dude, so helpful.
No problem!
thank you so much
thanks dude this helped a lot!!!
I'm just installed, getting Media offline only on the video track, audios are ok, any suggestion?
This was super helpful! Thank you sir!
You're very welcome!
Thank you for help
thank u sooo much
Thanks for taking the time to post it. But, for what it's worth, as a new user I'm getting that Media Offline message for clips on an external SSD that DaVinci can clearly see and access (it even loads some from the same folders) but for reasons to do with fps it decides not to display. In fairness, I'm just testing out the Free version so this is probably one of the limitations of Free. But it's very misleading for the application to say Media Offline when it's clearly not. DaVinci Resolve is already a steep enough learning curve (coming from Lumafusion, which by the way has no problems with the same files). The developers might update some of their 'error' signage to be a bit more precise. Otherwise, very impressed so far with the Free version
Thank you, but I still cannot figure out which one of these is. I tried all of them. I only hear the clips audio but it still says media off.
The only way I found to link a clip that was renamed on the drive is to use the replace function. In premiere you just point to the correct file. I think resolve should add that as it is easier.
thank you
I seem to have a problem none of the options work, could this be because of the file format? mine shows mp4. This is what GoPro generates
thanks a lot bro
Thanks!
You are a hero, sir!
THANK YOU!!!!!
I was using gthe mac and rendered the file with same name and it replaced the one I was using so now I'm done
If this was imported from Premiere... and not exist in media pool?
Thanks.
what if i put the media in but it immediately turns into media offline and i didn't even place it somewhere else but the app can still read the audio
I am able to open MKV files just fine on my laptop (I believe it is still on version 17) but a fresh 18 install on my desktop says media offline
Hi, all my media are in same folder and my render cache is ok but why isnt it working? Can anyone help me.
Thank you for the vid! The music at the end made me a bit distracted while listening to your explanation of different caches.
deleting cache did it for me. Thanks
Something he missed mine said "offline media" was because It wasn't a supported Video format (.m4v) I had to convert it to .mp4 first.
this worked for me
@@Kid_Clutch7 I am glad it helped!
So why does this happen when I change Prefer Proxies to Disable Proxies? Its showing me media offline after doing this
my videos are flashing media offline and i have no idea how to fix it. pls help!
I have the same problem. I’ve tried everything I can think of . No issue on pc version only on my new Mac
You litteraly saved 5 hours of work xD
Alongside this video, it’s important to make sure that if this happens, change the name of the file in question back to what it was when it was imported to the media pool
Davinci showed me the red files although I did not change anything in the folder/file structure (did not move nor delete anything). store all my stuff for editing on an external SSD (relatively). What I noticed is that everytime I plug another external device, lets say a SD card in order to get recently recorded offtext the order of the devices SSD has the name T7 (D:) yesterday but now gets the name T7 (E:) because the SD was plugged in before the SSD an was assigned by the laptop SD (D:) and the SSD changed from T7 (D:) to T7 (E:) and thus Davinci loses the original T7 (D:). So the question is how to avoid the random assignment of the different devices by Windows (other that deliberate order of plugging them into the laptop)
Here is another solution. My clip was in the media pool and was pointing to the correct location and I could play it on the viewer. It was offline only in the timeline. I tried all these steps, but nothing worked. Then I right clicked on the clip in timeline and clicked "Conform Lock with Media Pool Clip" and it reappeared instantly. That should be part of the software to do on its own.
thank u, wery usefull
It still isn’t working for me it’s saying my media is offline randomly after trying to render and it won’t let me go to the file to use the clip I downloaded the video to avoid issues with my usb and now it’s just saying I can’t download it again and says media offline on my file as well
I had the media offline problem but turned out I had to re-encode my file from peak framerate to constant framerate in handbreak...
Oh am I overjoyed to have found this comment. After hours of troubleshooting, THIS turned out to be the issue. Thank you for commenting on what the cause of the problem was for you as you've spared me hours of rigorous troubleshooting!
@@hannaortega9154 you made my day Hanna I thought no one would care!!!
@@MisterMotion You thought wrong my friend. You've made mine!
Thank you for this!
Whats does that mean. all the clips that say Media offline for me are 120fps clips from my a7s3
i record with 144 fractional fps so i can get it as smooth as possible, but how do I use it so its still 144 fps in davinci and why does my sound gets really "bassy" and weird when i use the recording in davinci, HELP!
Jay, great tutorial as always. If I bring in a pic from camera... img001.jpg and import it into resolve. Then decide to change name to something meaningful like. HousePic.jpg is there any way to relink the clip to the new name? or does it always have to stay with original imported name to be able to relink?? Appreciate all you D.R. tutorials!!
Located the item in the media pool and right click on it then click relink media you should be able to locate the file with its new name and select it.
@@JayAreTV much appreciated!!
I followed all of these steps and i am still getting media offline. Ive been using DR for 3 years and never had this issue, now all of the sudden its a consistent problem, any suggestions?
In my case video file was encoded with issues rencoding it with ffmpeg solved the problem for me.
It's showing Media Offline even before I load the media on, what do I do?