How COVID-19 Revolutionized Communication: The Rise of VRS and VRI

The COVID-19 pandemic has dramatically accelerated the adoption of new technologies, reshaping our world in ways we never imagined. As social distancing made in-person interpreting less feasible, both the Deaf community and interpreters were pushed into a new era. Video Relay Service (VRS) and Video Remote Interpreting (VRI) became more than just conveniences-they became lifelines. When the world stood still, technology kept us connected.
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