Navigating the Maze of Conflict Resolution in Today's Workplace

Presenters:
REBECCA BERRY, SR. SALES MANAGER SERVSUCCESS
YVONNE LLOYD, PRODUCT MANAGER SERVSUCCESS
July 17, 2024
In today’s dynamic work environment, conflict resolution has evolved into a complex mix of interpersonal dynamics, cultural nuances, and organizational intricacies. To empower trainers with the knowledge and skills necessary to navigate this maze effectively, we will explore the multifaceted challenges in addressing workplace conflicts. We’ll delve into open discussion in the following key training areas:
• Understanding the modern workplace
• Learning what kind of manager you are
• Handling quiet conflict and avoidant conflict
• How to alleviate stress and conflict in the workplace
• Mastering strategies for effective conflict resolution