DEALER FRAUD CAUGHT at GREENSBORO CDJR: FTC CARS rule Delay HURTS!
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- Опубликовано: 13 фев 2024
- DEALER FRAUD GROWING! The FTC CARS Rule Delay, serves to bring out the worst in SOME Dealers! Heads up FTC! We've been bombarded with fraud complaints about Greensboro CDJR.
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The CARS Rule also is a big win for honest industry members who already implement the Rule’s principles of truth and transparency at their dealerships. Most salespeople can recount a story of losing a sale to a cross-town competitor who used questionable tactics to lure away a prospective customer. That shouldn’t happen. Dealers who work hard to treat customers fairly shouldn’t have to go head-to-head against competitors who resort to deception to close a deal. The CARS Rule establishes clear rules of the road that apply to all car dealers - meaning that consumers will be able to comparison shop based on truthful claims about price, financing, and service. When all dealers are held to the same clear standards, dealers who meet (or exceed) consumers’ expectations have a fair shot at winning the sale, gaining customers’ loyalty, and earning a word-of-mouth reputation as the dealer to do business with. Another benefit is that the CARS Rule accomplishes these goals without requiring consumers or dealers to fill out more paperwork.
What are those bottom-line truth-in-car-buying principles? Here’s a summary of what the CARS Rule does:
The CARS Rule prohibits misrepresentations about material information.
The CARS Rule requires dealers to clearly disclose the offering price - the actual price anyone can pay to get the car, excluding only required government charges. Before they visit the dealership and throughout the transaction, consumers have the right to know the drive-off-the-lot price. If a dealer mentions optional add-ons, the dealer has to tell the consumer they can say no. And if discussing a monthly payment, the dealer has to tell the consumer the total payment.
The CARS Rule makes it illegal for dealers to charge consumers for add-ons that don’t provide a benefit.
The CARS Rule requires dealers to get consumers’ express, informed consent before charging them for anything. 
Авто/Мото
FYI for those who wish to make a consumer complaint: Do *not* use the Better Business Bureau. The BBB is basically Yelp for old people. They have no legal authority. File your complaint with the state attorney general office and/or the Federal Trade Commission. These entities have legal authority to force unscrupulous businesses to shape up or pay a fine.
and they wont do a damn thing either. you have to file a case in the jurisdiction of the dealer, at your own expense.
Just saw this. Major salute and subscribed.
Maybe they believe that screwing their customers is customer service.
Well, some people running brothels might make that claim....
The first guy needs to file a complaint with the NC Secretary of State regarding the notary's fraudulent activity! This is the agency to report this fraud. They issue notary certifications.
Hi. Here at The Homework Guy team, we always advise people to contact the State Attorney General. Most often, they are more helpful than the FTC and sooner. How is the AG in NC?
The dealer probably has their own notary.
@KevinHunter Fraud in NC provides by statute for automatic triple damages whether civil or criminal. That guy needs to file a police report for forgery and falsification with intent to make financial gain. He has to start there. The AG will ask him if he filed a police report, etc. Laws are not self-enforcing. The victims have to initiate the enforcement process. Mostly the same in every state by uniform laws
@KevinHunter not good. He's just now doing his job because he's running for governor.
Get Better, Elizabeth!! And hopefully the prosecutor's office goes after the notary and whoever forged the signature.
I'm not even shocked...Dealers here in NC have become pretty sketchy over the tenure of my young lifetime. From private and third parties to large dealerships
Go ahead and share this video with other people you know in NC. Perhaps awareness of what to do, like report it to the state of NC Attorney General would help make a change for the better. Than, and stop shopping at the bad dealers.
Advised my nephew to buy his replacement car here in the Midwest and not in NC, where his job is currently. Also shared this video and told him to subscribe to this channel!
IMO, Consumers NEED the FTC CARS rule NOW! When I see the list price of a vehicle, I want to know that it is the full price (including fees, taxes, license, etc.) before negotiations. For now, the listed price is the "base price" starting point plus BS add on fees plus government fees & taxes. And the "No Haggle Price" dealers want the listed price plus BS "Documentation Fees" and whatever else they can pull out of their backsides. NOT GOOD FTC!! Also, the "NADA" can go do the physically impossible.
You can blame the NADA for tying up the FTC Cars rule in court. They are the ones to blame!
How can a dealer advertise an exact OTD price when states and counties have different tax rates? CIAO!!
Asked a Mazda dealership in Charlotte if I could see their nitrogen tank for the Nitrogen charge. They said , oh it’s off site, then I just hassled them for fun. Bought the car out of state for way less.
“Off site” probably means Costco 😂😂
Yup, green air caps are less expensive than nitrogen...
it's right next to the tanks of "ResistAll," and "Xzilon Protection" which are guarded by the secretary who gets the $899 "doc fee" every time a dealer sells a car.
Liars & thieves dealers are
😂
That's because the NADA has a lot of lobbying power and influence otherwise it would have gone through without an issue. That tells you where the perceived power lies.
Thanks KH! Just a heads up Bob Johnson Hyundai in Cary NC still charges for nitrofill and other addendums. I walked !
Good to know. Thanks for the tip about another bad car dealership in NC
We recently had an accident where a deer ran in front of the car and totaled the car as it was nine years old. We found a dealer selling a brand new 2023 Hyundai Sonata with good discount and Hyundai had an additional incentive to clear out the 2023 models. Basically the "sales guy" presented us with a price about $5000 dollars more than the price on their website apparently thinking we were suckers. I raised a huge stink in their showroom in front of other customers and they relented and we bought the car at the advertised price. My guess is most people don't pay close enough attention to the paperwork. (also in NC but not Greensboro)
Please feel better, you Amazing Elizabeth, you! We missed you.
I contacted a Greensboro dealer and found out my out the door price was close to $6000 over their advertised price. Consumers used to be protected from this kind of outright fraud.
Nothing but pure nonsense and yes, fraud.
I was looking for a blue or green Durango. I called GSO CDJR ...
"Oh we have a blue one..."
Great! I'll come and look at it. I wasn't trying to find an R/T or SRT .... just a plain ol' V6 in green or blue.
They tried to sell me a Pacifica...
I didn't call about a Pacifica...I called about a Durango....
I left. Kernesville CDJR is no better. I ended up buying a Co Part reject and putting it back together.
A Mazda dealer, gave me a price then at the last minute when doing paperwork, the Mazda dealer added $1500.00 dealer fees for paperwork over and above what was on the Monroney Sticker.
I was appalled. The sales manager sent my credit through two different financial companies (I received paperwork from both Financing companies), so I was unsure which company was doing my financing. I was told that Mazda was offering special program with 0% interest and first payment in 90 days (March, 2024). Sales manager changed the paper work so that I would not get the first payment in March. Sales manager made false statements over and over. What a shame.
Bought my 2020 300S new in Tennessee. Have been using a nearby dealership in Gastonia, NC for service and warranty repairs. Thinking I've stuck my finger into the light socket for the last time. Lovely, competent car that makes me smile every time I drive it. My last Mopar purchase was back during the 1980s in Florida. Same: Decent car - horrible service. I must have the 'mark of cain' on my back.
Dodge and Jeep: EXPENSIVE PIECES OF JUNK!!!
Thanks for the info, won't be doing business with this dealership.
I live in Greensboro. I took me six weeks to replace our wrecked car. I've always avoided dealerships, new & used, but I had no choice to replace my car. In many, many years, I have found one honest (but expensive) dealership, two honest used car dealers, and two good (honest) private mechanics. When you check out your car, always check out the dealership, too. This thing about mandated doc fees by the state is a sham. Dealers quote a statute, but incorrectly. The state of NC sets a MAXIMUM doc fee, the dealer can charge any amount from zero to the state maximum. You have to be willing to walk away. Try buying a car near the very end of any month, you may get a better deal.
I've seen this regulatory litigation process in action before. Generally, opponents of a federal decision-making file the case at the Court of Appeals for the DC Circuit (sometimes called "the nation's second highest court"). The regulations usually give the lawyers some time limit, like 90 days after a regulation is published. These kind of lawsuits tend to go through the argument that the federal agency did not follow the proper administrative procedures (or violated the intent of Congress), because it is easier to get judges to reverse a federal rulemaking based on those grounds as opposed to going into the technical nitty-gritty of the actual federal rule. Unfortunately, this litigation process could go on for several months or even years! Let's hope that the FTC dotted every "i" and crossed every "t" here.
The trial court could also issue an order staying implementation of the rule, so the FTC just did it themselves while the case plays out. Claims of "arbitrary and capricious" are gonna be hard to get past the court, because the FTC has the complaint data to back up their rulemaking. NADA is running scared.
Greensboro is a shady town to shop for a car in anyway. Tried to buy a 2019 Pilot from the local Honda store. Had the deal worked out online for a new Pilot and arrived only to find out the vehicle was a demo with over 5,000 miles on the odometer. At no point in the week prior information gathering and negotiation process was this mentioned. Took my checkbook and left.
Lots of dealership fraud: bait and switch pricing, predatory interest rates, junk add ons, refusal to do warranty work on new cars, etc.
I'll never shop at that dealership.
I’m not kidding when I say that it would be easier to teach my grandfather how to build a computer than it would be to find an honest and fair car dealership to do business with.
Your videos are helping, thank you so much for your work!
feel better, Liz,
Great to see you're in good health Kevin. Get well Elizabeth!
Saw a dealership in NC named after a former NASCAR driver charging $5k+ in dealer add on items, including nitro filled tired etc. On a 2024 Camaro with the 2.0L!!!
Terry L
Thanks again for the update, I'm still looking for a new truck silver
Great video keep up the great work
Thank you much!
As someone from NC this is scratching the surface here. The CJDR dealers are about the worst but good ones are hard to find. TK's Garage did a video on Classic CDJR in Charlotte by me and they are not good as well.
I think a Nissan dealer in North Carolina was in serious legal trouble for not refunding deposits charging to much for repairs and big one selling cars that were repaired, customers buying those cars.
Also was so bad dealership closed and Nissan reopened under new ownership.
Surprised they havent gotten fucked up yet
They also own Fayetteville dodge
Aren't all dealers members of NADA? If not, how can we find out which dealers are not members of NADA? Can you just ask them? How do we know they aren't lying?
😮 I reside in NC!!!!😮
Thanks for the info. There’s also an excellent video on Car Edge’s YT play list (under ‘role play’) called “How to Factory Order in 2022.”
Car dealerships screwing over customers?
I know, you're shocked.
2 days ago, these sharks wanted to add a $5k + protection to a ram and i said i dont want it, and the manager comes back, i knocked it down to $3,861 you dont understand, i do not want it, so i got up and left. I'll just buy from a local dodge soon, where my brother purchased last march.
Thanks. I Subscribed...........
Thanks for the sub!
Get better Liz!!!
Yeah...fb also is flooded with car ads lately. Some so unbelievable it's laughable
Best thing to do is simply shut down every single dealership. Make direct sales the norm.
Can you make a video about the leech scumbags that raffle vehicles and how they get rich by taking poor people’s money? It’s gambling and they use a loophole where you have to buy their products in order to win entries for the raffles.
The whole point of raffles is fundraising, whether for sports teams, social groups, or businesses to make money. People buying into raffles are clearly not poor, and if they are, that's their problem. Having the chance to win something while supporting a cause or receiving merchandise is up to the individual. Should THG make a video on the people who run Superbowl football squares, too, since poor people may take the gamble?
@@Funexpected Playing a raffle as a means to obtain a vehicle is stupid. Making a mouth watering video taunting a hot custom truck at thousands of people who can get one if they do the right thing instead of playing raffles, and inciting them to play along for your small chance to win…it’s inmoral. Lets put it this way. It’s becoming the norm. More and more people are doing it and they say that it’s to help. What it helps is their pockets. 30,000 people out of their money for the organizers to get rich and for one fellow to win his car. Maybe of ot was done to children you’d have a problem. But adults? Fuck adults. Right? Wrong. F u instead.
@@Funexpected Can you imagine if you went to the dealer and they asked you to play a raffle? Buy a shirt or something. We’ll see if you get the car later. Sounds like the kind of number you play on a child, or an ignorant adult which is the same thing. It’s wrong. You have to be messed up in the head to do that to people. You are a bacteria to society only looking after yourself.
I know of at least one dealer near me who probably does this, I don't want to test that theory, though. It is a shame there are bad dealers out there.
I went in to the store and looked but I did not see what I wanted. Do you sell the Is that the best you can do shirt? Thank you that one is great.
Have you guys made a video on the dodge dealer that screwed a soldier out a dodge challenger demon 170?
We have had requests for that story but no we haven't covered it.
get well soon elizabeth!
While I have not all that many used vehicles, the last one I purchased (at a local CDJR dealership) was factual and honest. Of course I come with prepared loan commitments. Two things I asked for and got were copies of all the repair orders on repairs/updates on the Jeep before it hit the lot and a copy of the CarFax report. I know that dealers always run a CarFax report before they take a vehicle in trade, so they have the information. Ten years later I still have the vehicle, it is a second vehicle, my primary vehicle was purchased new from that same dealership. Incidentally, I have purchased my last 7 vehicles at that dealership. The owner had two dealerships, the other in a neighboring county - while he has sold the local dealership, he still has the other one. If I need another vehicle I will go there. A good dealership is sometimes hard to find.
When I try to turn on notifications RUclips has a pop up box that says "Request contains an Invalid Argument". How can you guys then allow RUclips to process your payments? This is crazy
We've been aware for awhile now that RUclips has been sticking a knife in our backs. They fail to send notifications to our entire subscriber base, and now you're saying they won't allow you to turn on notifications? We've known this platform had it out for us for awhile. BTW, we are allowing member sign-ups on our website now. RUclips takes 30% of our memberships signed up through the platform, so $49.99 only nets us $35.00
@KevinHunter I finally got my payment processed by using your website. Kevin, please have Liz contact me about the auction buying program. I'm an elderly disabled Marine veteran recovering from surgery and Badly need to buy a truck. I have no vehicle presently and life is very hard for me. Please help me.
Kevin, what RUclips is doing is called tortious obstruction of interstate commerce since your subscribers and members are all over the US. They are damaging your ability to grow your business while at the same time demanding payment sharing from you. That opens a whole Pandora's Box of legal claims or torts. People have sued RUclips and won settlements for this same unlawful behavior. I contacted you last night through your website contact page. I can tell you a lot more. I worked for attorneys for almost 20 years. I'll contact you again today to try to explain more to help you. This is outrageous what YT has been doing to you
TK and Butter have exposed a lot of bad dealers. TK is the most outspoken.
Yes he is!
When does the new rule go in effect?
It is temporarily paused due to court challenges by NADA.
My conclusion is that they have been getting away with stuff like this for a long time and there have been no consequences. I could make a political comment about the type of people who work there but will let others come to that conclusion on their own.
It seems like these stories feature CDJR dealers more than others, by a wide margin.
Kia enters chat.
Also, this feels like MyCousin Vinny
You might find out what happened to VRoom since they cleared out a staging lot near me of cars and only have their trucks parked there. Are they going out of business?
Yes!
RESISTALL ......
seems like Chrysler dealers
Kevin, the dirtbag remark just made me die laughing. 😂 😂😂 Dirtbag also describes the dealer who sold me a new Toyota Camry with 500 miles on the odometer without disclosing it had been in a collision when I signed. It took me three weeks to notice the two tone paint and the rust on the left rear door seem of my new car. My mechanic gave me an assessment of all the parts that had been replaced and everything on the left rear of the car was replaced, spindle, drum brake assembly wheel rim, tire and hub cap. The salesman who sold me the car turned red in a flash when I confronted him about it in front of another mark, I mean, customer. After another week of haggling with the manager over the phone where he wanted to offer me $2.000 instead of a new car, I got the new car.
Auto dealers seem to be full of evilness
ruclips.net/video/Rs7sfVUL4KQ/видео.htmlfeature=shared Steve talks about the rule changes in this video , btw I live about 2.5 hours west of this dealer
The ethics within the dealership are no different towards the employees, basically extreme favoritism and discriminations and job interviews is another imaginary nonsense. Well, you can expand this title further to understand how they really are, and yes, honest dealership is like looking for pearls in the sand.