Tuyasmart doorbell | ring video doorbell, Tuya smart
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- Опубликовано: 6 окт 2024
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Hello everything is fine? I bought a Tuya Smart wireless doorbell video intercom. Boy, I can't connect to my device. I already connected to the 2.4Hz network and followed all the steps. When it reads the QR code it displays the following message: Any information received. What could be going wrong?
There are a few possible reasons why your Tuya Smart wireless doorbell video intercom is not connecting to your device, even though you have connected to the 2.4Hz network and followed all the steps.
The QR code is not being read correctly. Make sure that the QR code is centered in the camera and that there is no glare on the screen. You may also try moving the camera closer to the QR code.
The doorbell is not in pairing mode. To put the doorbell in pairing mode, press and hold the doorbell button for 5 seconds. The LED light on the doorbell will start blinking rapidly when it is in pairing mode.
The doorbell is too far from the router. The doorbell needs to be within range of your router in order to connect to the internet. If the doorbell is too far away, try moving it closer to the router or using a Wi-Fi extender.
There is a problem with your Wi-Fi network. Make sure that your Wi-Fi network is working properly and that you are able to connect to other devices. You may also try restarting your router.
If you have tried all of the above and you are still unable to connect to your doorbell, you may need to contact Tuya Smart support for further assistance.
Here are some additional tips for troubleshooting your Tuya Smart wireless doorbell video intercom:
Make sure that your doorbell is running the latest firmware. You can check for firmware updates in the Tuya Smart app.
Try resetting your doorbell to factory default settings. To do this, press and hold the doorbell button for 10 seconds.
Try connecting your doorbell to a different Wi-Fi network.
If you are using a VPN, try disabling it.
Try uninstalling and reinstalling the Tuya Smart app.
If you are still having trouble connecting to your doorbell after following all of the above tips, please contact Tuya Smart support for further assistance.
Where could I buy one ?
You can purchase a Tuya Smart Doorbell from various online retailers and marketplaces, as well as from some physical electronics stores, depending on your location. Some popular online options include:
Amazon
eBay
AliExpress
Home Depot
Lowe's
Best Buy
Tuya's official website or authorized dealers' websites
Please note that product availability may vary by region, so it's a good idea to check these websites or visit local electronics stores to see if they carry the Tuya Smart Doorbell in your area.
@@UnzipSolutions Thank you so much for your reply and for all that useful info. 👍🙏
Tuya has no subscription?
Mine is very blurry ?
Why I can't connect the smart door bell to mobile
😢 me either
Even a Samsung mobile tech guy couldn’t connect it
Unable to press the answer key only can reject call
If you're having trouble pressing the answer key on your Tuya doorbell, here are some steps you can try:
Check the Power: Ensure that your doorbell has enough power. Low battery levels can affect its functionality.
Network Connection: Make sure your doorbell is connected to your Wi-Fi network properly. A stable network connection is essential for it to work.
Reset: If it's still not working, you can try resetting the doorbell. Refer to the user manual for instructions on how to do this.
App Settings: Check the Tuya app settings to see if there are any options related to the answer key or doorbell functionality that need adjustment.
Firmware Update: Ensure that your doorbell's firmware is up to date. Manufacturers often release updates that can improve performance and fix issues.
Contact Support: If none of the above steps work, it's a good idea to contact Tuya customer support for further assistance. They may be able to provide specific troubleshooting steps or arrange for a replacement if the device is faulty.
Remember to follow safety guidelines and manufacturer instructions when dealing with electronic devices.
I finally can answer the doorbell , but 1 more problem is, that only on when someone press the doorbell, if no one press the door bell , I cannot check the camera by my phone
Rubbish, doesn't connect
Check the basics:
Ensure the doorbell is within a strong Wi-Fi range.
Verify Wi-Fi network name and password.
Check power adapter connection and inspect for damage.
Update doorbell firmware if available.
Consider network factors:
Minimize Wi-Fi interference.
Use a dedicated 2.4 GHz network for the doorbell.
Address app-related issues:
Reinstall or update the Tuya Smart app.
Clear the Tuya Smart app's cache.
Seek further assistance:
Contact Tuyasmart customer support if issues persist.