Samsung Washer - Diagnostic Mode, Error Codes, Troubleshooting
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- Опубликовано: 16 янв 2025
- This video shows you how to Repair a Samsung Washer WA45M7050AW/A4
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Thank you. Simple and clear instructions. Don't understand why Samsung doesn't put this info in their tech sheet.
OH MY GOD! THANK YOU FOR POSTING THIS! My issue stopped when I did exactly what you did! This is the only thing that has gone right today. I can cry right now!
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
I have no power
Thanks for saving a visiting cost. Our machine was in perfect condition, we suspected it of flooding our basement, but it was plumbing / motor.
Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
@@Appliancevideo No power coming to unit.
Amazing video! Not even Samsung could help me! Thanks a lot!💕
This video really helped, I thought my fairly new washer was done because it was filling after error code Ub But all tests ran smoothly
Im real sure if we unplug the appliance 1st step then it's going to be pretty hard to enter diagnostic mode step 2. 😂
right? LOL
Lol. Well I guess if we couldn’t figure out that video mistake then we shouldn’t be trying to fix our machine. Lol
He clearly says to enter diagnostics you will need water and POWER. And on top of that he he even added little graphics showing this.
C'mon now...he said with pictures that it needs power and water. He was talking about repairs that power and water needs to be off. "Before any repairs" Diagnostics would be before the repair. If you're gonna try and be funny... At least have it be true.
ps... fail for anyone who thought your reply was funny..
Same thing I was thinking lol
AWESOME Video. Check it out. Just running the diagnostic code as it shows on the video, resolved my problem. The problem was "water was not initiating on any cycle" in another words it started the cycle and you don't hear anything, such as water flowing into the washer. Thank You!
Mine was 3c2. I have opened up, changed the relay 1 for a new one ($3 bucks) and voilà! Back to work after 1 month presumed dead. It was my last atempt at something, before buying a new one... It's been a week and it works every single day!
Mine threw the same error. What relay did you change and where?
Thank you for this video. My machine is throwing a 4C and leaking (possibly when draining). I've done all the checks for the code and it's still doing it. So, I am hoping there is another code that is not displaying or by running diagnostics I can find the problem. I've been through too many of these stupid modern machines. Take me back to the 80's when machines actually had longevity.
FOUND the problem! Being able to run the diagnostic helped a lot! It appears that an unbalanced load caused a small hose to become disconnected. I think it is a hose that carries water from the tub to the dispenser. So, the tub would fill, but as it got to the level where this hose was, it would start leaking. So, the washer threw the 4C code as it perceived an issue with the water filling in the tub. Thanks again for your video!
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
@No Name There was a small hose in the back that became disconnected. I had to disconnect the power, water hoses (after turning them off), and the drain hose. Then I removed the back panel from the machine and was able to see the disconnected hose on the bottom left of the tub. I reconnected the hose and tested the machine (hooking everything back up except the back panel) to see if that was the only leak. It was. It's been running great with no leaks since.
@@anne-marieshaffer4928 Thank you so much!!!! Your comment helped lots
So 4c code is a leaking machine?
Thank you . I was stack with my washing machine. Your video help me . Thank you
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Thanks for this great video it really helps for me..
Thank you for saving me hundreds!
Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Any ideas for washers that don't go into diag mode ? I have the same exact washer it's not displaying the A5 or anything just spins when I hold start
I have the same issue without the spinning. A5 didn't pop up. Light keeps spinning around instead
I have the same issue as well! Mine won't display A5 just wants to begin a cycle
Ever figure out what to do if it doesn't go into diag mode? Currently having this issue
Thank you, you can be good a good teacher. You made it easy to understand.
Glad you think so! Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
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awesome....incredible ...thank you.
I own this washing machine. I was so excited to buy it my very first expensive adult set. It sucks worse than a Hoover vacuum. I was excited to not have an agitator I would give anything to have an agitator. Don't buy it. If you have questions feel free to message me.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
It is a crappy washer, and I was excited because it’s a Samsung! Psh! Never again!
Same here, I hate this thing. HATE it.
Excellent video.
Hi I just watched you video, it comes up with SC....
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Hit the start button again should go into diagnostic mode
The best video!
Thank you .This jumpstarted my front loader
Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
⁰0
0p
Cool. Washer wouldn't start
I guess my wife didn't notice the ub code and kept pressing the buttons. I put it through diagnostic mode and at the end it said ub. 👍
You are a great teacher. I found out it was the suspension rod. They were worn out. Cos i used the tube and zip tire method which worked for a while but now nope. So i just ordered one from amazon for $48 4 sets instead of a new washer. You are amazing and very helpful indeed. My washer was having unbalanced load issues, drain spinning then bang, refill drain spinning bang in a cycle. I reduced high spin to medium then it was OK. now even low spin will bang like its about to break and not spin. I got so frustrated but feeling better about this
Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Did you replace the rods yourself?
Yes I dud, Am a very crafty lady.
Thank you! Extremely helpful!
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Thanks 😊
Thank you
How do I get mine to drain? It's just filled with water won't drain or spin
Lmn😊
U need a new drain pump
This was perfect thank you
Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
My washer looks like the exact same model. It keeps stopping mid cycle. Seems like it stops after 15-20 mins. Usually clothes are wet and water is out of washer. I ran it through the whole test mode and all ran good as in this video. I took out the pump and made sure it was clean and it was. I tested the electrical connections on the water inlet valves and they were all getting 110v and had around 1000 ohm resistance. Any suggestions on what could be my problem or what to test next?
Also in diagnostic is showed codes 3C-2, ub and dC.
Any luck. I’m having the same issue now
I've got one for you. Drum in this machine will spin in test mode, but will not when loaded with any laundry. Any ideas on what to check?
Same issue is going on with me any suggestions how you fix it?
Same here. All diagnostics pass, but it will not complete a cycle with a load of laundry
If you hear that a coin maybe stuck, how do you get it out?
In the spin test, this machine looks to go to 98 or 99, mine will only go to 36. My machine will not spin clothing, says Ur or Ub. Have tried vibration sensor and suspension rods, hasn't fixed it. Have checked ohms on stator sensor, seems good. Should it spin up to the value shown in video?
I have the same problem. Did you fix it?
@@JB-rr9cm I gave up and bought an LG washer from Costco with a 5 year warranty. I troubleshoot the issue down to the computer/motherboard. It was a $300CAD part that I was only partly certain would fix it. I tried uncovering the wires and checking resistance on every connection.
hi. thanks for posting this video. I have a slightly different washer ww22kw6800, but the 17 worked. I get a 8C1 or maybe it's a BC1 error. Can't find any information about it online. do you know what that's for?
thanks.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 13,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
I got the same code 8c1 ??
@@JBGAMING_NOIRit’s memes sensor , but it might be wires that connect the sensor to the Board. Changing mine as we speak 😅
Thank you!
My Samsung error 4C what should i do?
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
How would i do thise for the model wf220anw/xac
Hello! So my washer showed Ub code. I did run diagnostic test like on this video. Did not get any codes. It’s probably mean that washer works good? Thanks
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Will this also work on a Samsung Top Load washer? Model WA50F9A6DSW/A2? It won’t let me let the load I want to do and then it won’t start after it eventually selects its own load.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Thank you! I followed this test on my Samsung washer WA52J8700AP/AA. It shows error code of PC1. Can you help?
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
So I did exactly what you said and I came up 3c witch is motor problem. Can I fix this myself? With a new motor
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
My lid is not locking, can you do a video on what`s causing that?
I attempted to go into diagnostic mode but after I pressed delay button 17 times and then the start button for 7-10 seconds, nothing happens and the numbers continue to spin and spin. Any ideas on what’s going on or another way to enter diagnostic mode?
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Have you found any solution since?
@@weldonnay9443 my only solution was to buy another washer and never trust Samsung again
Hi I have the same washer and in a certain point it went off and now when I push the power doesn't turn on amd the screen is black and only shows door locked, thanks for sharing, please help.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Did you figure out the problem. I have the same problem
Do you have any recommendations for de error code?
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
I have vrt plus and it only does hours in the delay end? Pls help ty!
The power suddenly won't come on, is there a way to reset it or something? Other than that, it's been working great.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Awesome
Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our RUclips channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
Hello I’m getting a 4E code I replaced hot and cold valves and pressure switch still getting the same code please hel
Mine does not lock to allow the diagnostic mode. I changed the lid lock mechanism, it is getting power to the lock, but still does not lock and allow the testing. Any ideas from here?
I bought a brand new WA52M7750AV/A4-01 in Sep 2018 and it died Feb 2023.
It was doing a Steam Sanitize cycle when it stopped working. The panel said that it still had 42 minutes to go. We tried to reset it by doing the unplug/plug routine to no avail. Items being washed could not be removed as the lid won't open. Pressing one of the buttons would flash the "Door closed" on the panel.
Even without testers or any gadget, Sears repair man said that the problem is the Main Control Board. He said repair would be at least $500 and it is better to just buy another one.
I am now trying to repair it but they say that the Main Control Board is out of stock. This is my first Samsung washer and first bad experience with a washer.
Any idea what it could be if it will not go into diagnostic mode?
Hello, my "delay start" button is touch and doesnt work. is this a mother board issue or something else? thanks!
Mine machine has a letter like 17h the H is on all of numbers is that right?
I am having trouble with my toploader starting. Sometimes it takes 30 attempts to get the START button to actually engage and begin a load. I have to turn the power off and then back on before each attempt. So running diagnostics is about impossible. Any thoughts???
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
I'm having the same issue, have you had any fix for it?
Same with mine. Thought it was a faulty lid lock. Replaced it to no avail. Still works well when it wants to.
@@prestoncorley2826 some times it takes hours to start a load. Very annoying lol
Did you find a fix? I’m having the exact same issue. So frustrating!
Is it me or many of us who owns a Samsung washer have issues.
I miss my dumbass washer from back in the day 😂
Do you have a video for the matching dryer? Having issues with the start button .
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 13,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
If there was a coin stuck how exactly would you address it?
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
So dc means I have to replace my lid lock right?
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did you figure it out?
Hello, my Samsung washer does a horrible grinding noise when it starts to agitate. What could it be. Thanks
You contact Samsung and demand they fix this problem. Many Samsungs were recalled. Give Samsung your model# and Serial#. They'll tell you if it's a recall. But either way, they should send out a DISH tech to fix the grinding noise.
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Hey when my washer gets at 8 it doesnt spin at all then the number jumps to 10 immediately and stops the test run. Is there any filter on this specific model that I can try to eliminate debris off of?
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Hello my model keeps putting up a code and won't start or finish the rinse cycle the tech has replaced every part and the mother board but it keep putting out the same code ?
so you can unplug it and still use diagnostic mode?
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Replaced stator and hall sensor but machine will never spin. It's in a drain on and off cycle but never spins. What else can I check?
How do I find the diagnostic mode for samsung wa19t7g6dww
Hi i have samsung washermodel number wf45m5500ap/af iwant to test my machine can you tell me how to do thank you
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I have the same question as Linda a montho ago. My washer will not enter the AS mode.
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@@Appliancevideo Useless reply.
@@damon7921 exactly that's all they just comment
Hi, during this corona lockdown, the Samsung washing machine is not switching on. The mains is clear. But the switch on button is not working. Can you plz help.
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I’m finding holes in my shirts after washing. Any ideas on why it maybe happening ?
Bra wire
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Good Afternoon. Can't you please help me. My washing machine start spin when I power on the masjien. Even before I can program it. But all the functions work. It just don't stop spinning. Only when I switch power of it stop. But spin again if I power it on.
So u turn off the water and power but then turn it all back on for the test cycle? I have the same washer it’s working fine it’s just leaves white dirty residue on parts of washed clothes. So I’m guessing it’s filter problem but there’s no drain tube like other Samsung washers have. And mine didn’t even show AS when I press and hold at 17
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My Samsung doesn’t have a display like this and I can’t figure out what is wrong with it! It won’t start washing cycle at all and just continues to beep every 10 seconds it’s so unfortunate I bought it in 2019 and haven’t used it very much - I hope it can be fixed. Do you have any suggestions?
I get a UE code all the time, I replaced the 4 suspension rods and was wondering what else I could do to reset it or recalibrate it. The sumsung top washer is 9 yrs old..
I'm in the same boat. Changed the 4 x rods and cleaned the water pump. I still get the water and spin at the 8-9 minute mark and goes on until I manually stop it. I have to separate the load, then spin only for another 11 minutes. Add the second half load... Very labor intense... Anyone got any ideas?
calibration worked for us.
To calibrate a Samsung washer, you can follow these steps:
1. Start by making sure the washer is empty and the water supply is connected.
2. Power on the washer and press the Power button.
3. Press and hold the Delay End button for three seconds to enter Calibration mode.
4. The washer will display “CAL” on the screen, indicating that it is in Calibration mode.
@Mikey-vt3to I double-checked my error codes, and they went away after the reset. Also, put in a wash last night, and it ran well! The spin cycle is now robust. Thank you.
please can you help me with washer???? when i put the washer in the program mode its fill with water,the pump runs and the agitator run but i wont get the final spin could this be a main board that needs replacing? also the console wont allow me to enter a wash cycle. any idea? thanks in advance...
model # wtw7500gc2
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What do I do if the machine won’t power on?
We can press the delay key but when we press and hold start it won’t bring us to the ‘AS’ code.
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Same thing happens to mine too! Mine is a front load :)
I have the same washing machine and I'm getting a 4C error code , but only on Quick Wash .
Hi I did this diagnostic test and the code 3c2 popped up and I can't figure out what it means. Please help!
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Pc1 codes. Self test cycle it starts at 2 and doesn't change. Any ideas?
Just got this machine two weeks ago and already it's making a horrible grinding noise and won't spin. Or anything else for that matter With the exception of a KNOB to turn, it appears to be the same model except it's all digital. I did everything you said and got to the CR, but then because I don't have a knob to turn I pushed the buttons one at a time, that corresponded as if I had a knob. Nothing. I couldn't get to the error codes. And, nowhere on the internet/youtube can I find help for this. Any help?
I am having the same problem
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Mine is throwing 9C -2 ?? I’m confused! This washer was already in the house when I moved in
And I tried to use the dial to switch between the codes/ modes it shut my washer off and now won't turn on any help would be great.
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Robot reply
I would try unplug from power to reset
Sounds like marbles or rocks. Plate is not moving. What would that indicate?
Thanks for the great video. My washer just displays 2 when I start the test mode. It does not show Co like yours.
Samsung washer model wa48h7400aw/a2.
My issue first started with the water not draining. Then it wouldn't fill. I emptied it using a wet dry vacuum at the drain hose off the pump.
I replaced the drain pump them the inlet valve. Still, it won't fill. I checked all the hoses and even purchased a water pressure gauge and my pressure is at just over 60psi.
Please help. I'm handy enough to do this type of repair but this one has stumped me
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Where can I find the manual for this machine
Did the test run it got to the spin cycle and just flashed 7 will not spin and did not finish test run. How ever I never got any error code even with diagnostic test. Not sure what to do. I unplugged it and did the reset that way as well as balanced clothes. Help!
My washer shuts off almost immediately after powering it on. Any ideas?
Than Kevin s for the video,really helpful. But my washer stops at number 6 and don't do anything else and I did install a new mother board
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@@Appliancevideo fuck off
What's the problem if the Washer stops at number 6 during the test mode?
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Did you ever get the answer? Having this problem now. Thanks 🙏
Mine is showing code SC or may be 5C my washer is MODEL : WF45N5300UAW/US do you know what that means I've only had the washer for a year and cant find my receipt for warranty and the sears store I bought it at has closed down. I clean the filter once sometimes twice a month and only thing ever in it is just lint junk unlike to call it lol. The thing that spins to the left on the inside of the pump spins and it sounds like it pumping but water barely drains. The hose isnt to far into the hole in the wall so I dont understand what that code is for it spins with no noises just leaves water in the drum
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Hi my machine is not rinsing the clothing plz help?
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What do I do if it’s not letting me put it to self clean
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Is there a way to bypass the lid lock?
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you end up figuring it out?
It stopped on 6 and had the code ho? I can't find that code online
Mine getting lid lock sensor how to change that?
In spin cycle #8 I got a code 3C. What is the problem
Did you figure this out?
My Samsung smart washer shows a UR code is that unbalanced? If not what is it and how do I fix?
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I did this and mine stopped at 7 and after a few minutes, “SC” popped up, is it the drain pump possibly?
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I have a Samsung washing machine and I’m trying to figure out how to fix it, but it does not have a delay start and all the diagnostic videos for Samsung washing machine all say hit delay start there’s no delay start on this machine 🙁
So dC code is door lock?
Thanks!
Our washing machine setting stays on washer normal 45 mins…. When you turn the dial to change settings it won’t change to any other…it stays on normal 45… how do I trouble shoot that?
I can hear a grinding noise and it doesn't spin at all and it pours water but no to fill maybe like a gallon
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