Pricing Transparency, Fear and Believing You Can in Your Detailing Business - Off the Clock Show

On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion about pricing and whether or not you should keep it hidden from customers and staff in your detailing business, some tips for FB ads, ChatGPT and also how believing you can and executing change can lead to amazing things.
The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing business

[@thatguy2689]

I wanted to hear both takes first - I'm definitely team transparency for clients and employees. Could go way down the rabbit hole - but ultimately it builds trust all around. There is no business on the face of the earth that couldn't display close to; if not exact pricing - otherwise your system isn't simple enough. I will ALWAYS choose the company showing prices over that annoying sales call for a quote. It definitely has nothing to do with instant gratification hah

[@orbisxcrm]

Agreed 100% at the very least a range or something and a big part of having your employees aware is so that they can tell potential customers too and also help take some of the load off of you by creating invoices and collecting payment etc. At our shop we have two receptionists now but I remember when we only had one and if she was sick or on vacation, it was super helpful to have everything keep running smooth because our whole team knows how to use OrbisX and do invoicing etc.

[@thatguy2689]

Lmao! That's awesome about the chauffeur.

[@orbisxcrm]

haha ikr genius!

[@thatguy2689]

That fight is 100% gonna be rigged - I'll say it for ya haha

[@orbisxcrm]

100% haha, rigged up for sure!