If anybody are having second thoughts about buying the Jaybird Run headphones because of the bad reviews about connections issues, please don't. Most of bad reviews are from people who bought them when they first came out several months ago, or people who haven't updated to the latest firmware. These headphones are great. They have without a doubt the best fit of any of the true wireless headphones, and sound quality that is every bit as good as the Bose Soundsport earbuds at $70 cheaper. I'm getting about 4 hours of playtime when fully charged. The case charges them very very quickly and will give you an additional 8 hours. There was a slight connection issue when I first got them where the left earbud would cut out for about half a second about every 10-15 minutes. However after updating to firmware version 1.1.0, I haven't had one SINGLE connection issue. Over all I'm very happy with them and would deff recommend them.
How pair of Jaybird run is so bad in connection, really really bad. Left bud always disconnected and both disconnected even when I am playing handphone or taking photo while listening to music with Jaybird. How to update the firmware?
You have to go to this link and download the Jaybird Run Update Assistant to your computer (I don't think you can do it from your phone) jaybirdsport.com/en-us/dfu-download/dfurun-win.html Once it is downloaded, open it up and follow the step by step instructions...its pretty easy.
my jaybird run was bought during Christmas, it's already the updated firmware. I downloaded the app and confirmed again, it's the lastest firmware. So the problem still the earbud itself..
TechDaily I just got these as a Christmas gift. Since then I have been playing with the ear configuration to fit my ears. I thought to myself the Run doesn't stay in my ears because I have small ears. My husband has big ears and it fits perfectly on him! Then I saw your review. I was glad I wasn't the only one who has this problem. But was super bummed that there's no solution to my (our) problem. I really want to keep them but I am afraid to drop and lose them while running outside. I'm still hopeful that I will find that perfect fit. I will keep trying lol
i just bought these today, after changing the tips they fit perfectly and very comfortably, with the app i tweaked the sound and i am very happy with them. no problem with the connection. hope they keep working great!!!
RENE BARRAGAN I’m thinking of getting them and using while I trampoline, how far does the Bluetooth connect well, and do they fall out easily when there is rapid head movement
I just bought them and I'm very happy. Everything is working fine. The don't fall off of my ears (I do running and weights). I wanted them just for music, but I tested with RUclips videos and I don't have any delay. The sound is not the best in the world but is all what I need. The button are not sensitive or touch, they could improve that, but I can still use them. I didn't have any problem with Bluetooth connection (I have been using them just for two days though). Just wanted to share my experience.
I had the same problem as you. They would either have too much suction or would fall out. When there was too much suction, the sound basically went away. But instead of returning them, I bought comply foam tips and they have stayed in perfectly and offered even better sound than before. Since the tips I got were foam, it kinda cushioned the button presses a bit. I've been using them ever since.
For me, fit was excellent, and I personally feel quality of construction is very good. Connectivity was the issue that eventually led to returning them to Best Buy. Disconnects between buds and source was frequent and intrusive. I replaced them with Jabra Elite Sport, and have had no issues in over a week of ownership.
I purchased these three days ago. And sadly, they went back. I’ve been Jaybird since the beginning. I had big expectations for these thinking that the past headphones are great in sound and connectivity. But these jaybird run, sounded great like the others, fit great like the others, but the connectivity could not stay for more than 5 minutes. I tried resetting them soft and hard, but the connection was no better. Jaybird please fix this problem and I’ll gladly get the runs with a quickness. I’m currently using x3s which I love. And great review Mann, keep it up.
angel diaz I don't know but I got disappointed on buying these wireless I bought Bose ones a couple one s and connectivity issue seems to be the negative on these I won't buy any of these until they fix them
I bought then like 2 months ago and they fit perfectly on my ears and I don’t have no trouble with the connectivity the only problem I have it’s that they suck in to your ear after a while. you can fell and hear everything in your ears the movements steps everything
I’ve had my Jaybird Run for a day and so far I like them a lot. However, I am experiencing some connectivity issues with the left earbuds. It often does not play when I take them out of the case. Just the right one goes on and I have to reset the left one. As for the buttons, i personally like them. They’re easy to click in my case. I checked out the B&O E8 before buying the Jaybirds and was willing to pay almost double the price but decided against them because the volume was way too low and the touch sensitive buttons were not responsive and very finicky.
For me, Ive had these earbuds for over a year. At first my experience was fine, exercise without my earbuds falling out and all that. But not too many weeks ago, I apparently wasn't able to use my left earbud, unless the right one, was on and connected. Speaking of the left earbud, the button fell off after it fell from the ground, not even 4 feet. Next thing I know, recently my earbuds just wouldn't connect. I opened the jaybird app, but was imediatley told to pair from bluetooth settings, but my earbuds would not pop up as an available pairing device. Earbuds voice commands say power on, but the availability was gone. In conclusion, these earbuds are good for about 1 year.
I too was really excited to get these and try them out. I have the exact same issue with them fitting. The left ear seems just ok for fit but my right ear, no matter what combo of tip and fin I tried kept getting loose and I felt like was going to fall out. I cannot see running with these for fear of one or both falling out. I wish I'd see this before I purchased them. I will say though connection, pushing of the buttons, no issue. Sound quality great it's really just the fit or lack of fit in my stupid small ears :(
@@danyalkhan8310 so it's not real solution but since I cant return them I tried using them without the wings and it fits fine in my ears. It will stay. I probably have tiny ears I guess but I'm worried that it will pop out anyway so I can say that it is not secure but I can still workout with them better now
Patricia Angel yooo thanksss I bought my pair today n my left ear fine but my it kept falling loose out of my right ear n I just saw this vid.. but Ima try using it without the wings and hope it's better 😁
I actually love these earbuds. If you have some doubts about the earbuds the sound quality is amazing (with the app off course like just about every jaybird product). And yeah they every once in awhile are wired like one mutes for like half a second but that only happens like once a day for me and trust me it's not even bad or that noticable lol. They stay in my ear perfectly, and have crazy bass with the app.
Unlike your experience, I found these to fit in my ears perfectly. I used the largest wing, and the small oblong tip. I heard that other users encountered connection issues, and I had some when pairing with my phone and using other apps at the same time. Fortunately I had no connection issues when pairing these with my Samsung Gear S2, which is the primary device I use when listening to my music at the gym.
I’m a fifteen year old kid. I wanted to get nice running buds that fit perfect, waterproof, and had long charge time. I like watching videos so I would like them for that as well. I got none. I spent forever saving up my money and I finally got them. They have horrible delay when watching videos, and the charging case stopped working after the first 2 weeks. I can’t return them due to my use for extended time and I am very disappointed. I’m trying to sell them so I can get air pods.
My Jaybird run is real bad in connection, I mean very very bad. Even now I’m watching this video review and typing the comment, it disconnected many times. Other than the connection, the rest is great, the sound is good. I just wonder if there is any way that could improve my Jaybird run connection?
Mine were a great fit but I noticed that the sound never matched the mouth movement when watching a video. And if I watched you tube and then tried to watch a facebook video there was no sound at all. The left ear would stop working yea not a good experience and I've owned every jaybird since the first series
Tried these at release. They fit perfectly for me just like the X3s. Connectivity was disappointingly garbage to the point where I experienced the weird sound oscillations more often than not when taking them out of the case. Took them back and went back to the X3's. May try the Bose versions when they arrive later this month but I'm almost convinced that true wireless ear buds just aren't quite there yet. I think the button issue you were having was more an issue of needing to click along the edge. This part seems to be a design decision so that you can press the ear bud and wiggle it into place from the rear edge without pressing the button accidentally.
Christopher Fernandez the bose Soundsport free is great. Had them for a few weeks now and they don't have any issues unless you take them and have them in your hands I'm a fist.
I heard there was a software patch that apparently fixed this issues. How much do that is true? I am thinking about buying these for a xmas gift for a Samsung/Android phone user. Would you guys recommend it?
I also agree with you that the ear buds felt like they were falling out I thought it was how I changed the sound and the bass was too high but it actually felt like Crap and sadly for me I can't return them back because I had like a 2 week period of time to turn them in and best buy wouldn't accept them back and I want to sell them but I also paid for a warranty so I feel like I can't sell them because I wasted more money on something I don't need and had wished I got wired Bluetooth ear buds but I wasn't reading it because it said 5 min of charge gives 1 hr of listening it was water resistant had an app and also a GPS tracking system like who doesn't want that and I thought I was gonna look good because no one had paid almost 300 dollars w taxes and warranty for some nice earphones and on spotify my music usually stops or it just goes mute while it's still playing
Sometimes I am not sure if it's the left or right one that disconnects for a second sometimes but it connects back after a few seconds but it's very disturbing
I have returned these to the company 3 times for connectivity issues. left still bud keeps cutting out after the update and multiple emails to customer service... very annoying, DO NOT waste your money on these. For $180 I expected better. complete crap.
The x3s hurt my ears terribly no matter the plugs or fin sizes. A shame the runs don't live up to their expectations either. I really don't know what to do for earbuds any more.
Thanks to this review you saved me $200! Jaybird has the worst customer service, in my experience with them they didnt care about any issues they told me to buy another pair, what a joke! Dont waste your $$
I had the SAME EXACT EXPERIENCE and then some. Major bluetooth issues, especially going for a run outdoors; treadmill it was bearable. But all-in-all the worst bluetooth buds I have ever used. Added to that my most recent issue is the charging unit case. Dealing with them directly with it but it is an absolute hassle. For something that costs as much as it does, you'd expect a modicum of implied warranty.
Jaybird’s can’t be measuring your ear and producing earbuds for the whole population using your ear as a referral point. I’ve known 12 people who own these TWE and each one of them mentioned the fit was perfect, I repeat, perfect. Secondly, the built quality is good and certainly better than a lot of other TWE out there so your point is irrelevant once more. Lastly, they produce good sound quality but if you’re willing to spend another $300, get a pair of Sennheiser Momentum True Free earbuds and I can guarantee they sound better. If you’re on a budget or you need a pair of TWE without breaking the bank, these are your perfect choice. Just wanted to point out that your points are not accurate and that you’re complaining too much about earphones which are meant to be convenient, simple and reliable while producing decent sound.
Well I have difficulty with my left ear bud for whatever reason... but the thing that irritates me most is that once I begin to run it is almost impossible to listen to my music,! The vibration of the impact I produce with every footstep produces a kind of short reverb...
Nice video and good to know. The inside of my ears is a little wierd too, so I would definitely have the same problem of them staying in. My favourite wireless so far has been Icon X, as they stayed in, but battery life isn't great unfortunately.. Maybe the new ones will be better. However no BT phones can match the sound quality of wired. I'm very happy using the Note8 with the wired AKG phones. It is not the time to get rid of the headphone jack. Bluetooth is still not good enough unfortunately.
I'm having the same fitting problem. I'm also having a problem with the app connecting to them They connect fine with my bluetooth but not with app. Also, the presets on the app stopped responding, they are no longer clickable. I got one preset to work and now it's stuck on that one. And even though the app isn't finding the buds, they seemed to have registered the new preset from "flat" to "edm". I got these for free from a friend so I can't return them. Can anyone help me figure them out?
Good video nothing against it but when you said the buttons are kind of hard to press it's actually really easy you're pressing it from the center but you should press it on the bottom end of it you were just not pressing the button
Did you try writing to Logitech to see if they would try to send you other tips or anything? In the week I’ve had them I’ve never found a more comfortable and firm fitting earbud on the market. I couldn’t really complain about build quality myself (I mean it’s plastic, mostly) but I don’t like the button. I’ve found the sweet spot on the button is closest to your jaw, but I’d rather just use my watch for controlling just about anything. I was nervous about connection issues as I had heard that was a problem for some but I haven’t yet experienced that. I’ve used them for a total of six hours and plan to see exactly how long under my own usage patterns the buds/case batteries last. I suspect 7-10 days will be that number, which I think is pretty good. Bummer you didn’t like them though. I couldn’t recommend these enough. My biggest regret is getting them in white lol (didn’t realize they made two colors).
I considered using some ear tips from other earbuds Ive used in the past, but without some good fitting ear fins too, it just wouldn't work out. I went back to my AirPods for now and also found the JayBird Freedom 2's to be a little better for me personally, even with the cable. And I totally agree, the buttons were a nice idea but pressing them is just not the best. Didn't have the white color option around here which is kind of interesting too, black was all that was in stock
So you did not contact them Just curious because I have dealt with Bose and yurbuds and they happily sent me more tips and loops free of charge. I never liked the Bose but yurbuds are still my favorite wired buds to this day, but only because they sent me something that worked, though not out of the box.
The problem with these ear buds are that you can’t watch video on them, the audio has a very noticeable delay, and is very annoying, and there is no way to fix it 😕
I was excited when I buy it...but so sad take those back..the sound very good quality play music..sucks when some one, or you make any phone call..only in one ear like a regular Bluetooth so sad for a good brand name..
If anybody are having second thoughts about buying the Jaybird Run headphones because of the bad reviews about connections issues, please DO NOT BUY IT!!!!!!!! It's total GARBAGE! Left earbud constantly losing connections. Firmware 1.1.0 updated. Is there anymore problem? Oh F*()no! It still losing connection constantly.
I bought a pair the other day. I paused them this morning then hit play again. The podcast showed it was playing on my phone but no audio was coming out of the bud and there was a little bit of white noise in the background if I listened carefully. I returned these and bought some Bose which are great.
I got jbird run XT what Peace's of turd mine keep shutting off completely about every 10 wtf. Oh and they are so uncomfortable fill like I shoved 2 pine cones in my ear .
Because they're wireless, they'll always have a little bit of a sync issue. Its just what way it is with a vast majority of bluetooth earbuds. But for whatever reason, its really really noticeable on these. And they don't exactly completely power down, when you pull them out of the case and put them in your ears they'll automatically be contented and ready to go.
That's annoying, I also have the x2 and have never had any sync issues with them, although the run are a bit more comfortable, I may end up returning them, I don't think completely wireless earbuds are ready yet.
Just bought my jaybird runs. Updated to the lastest firmware and they sound like crap. Very flat stereo sound no bass at all and left bud disconnects while my phone is in my pocket. Do not recommend these at all. Ridiculous for a product costing me 250$CAD. Customer service was no help at all.
I like my X3 although like all Jaybirds had a hard time getting them to fit in my ears. Wanted to like these but I don't know if it was the phone or what but the connection between the buds was terrible. The left would sync in and out during workouts (HIIT) which was really annoying. I will go back to wired bluetooth for now.
my gosh you should be an actor! good voice, good looks, honest reviews. I have a X2 but don't think jaybird are the best, overrated maybe. I want a W1 chip in a bose.
I’m in the same boat 🚣♀️ I can’t get them to stay in my freaking ears! 😂 must be elf syndrome or something. I rarely use them because of this, I should have returned them when I bought them.
Just recieved my Jaybird Runs in the mail 30 minutes ago. And i already have them back in the box ready to send back. I had some of the same troubles out of mine. Buy the one that had be decide to return them is. I just couldnt hear them clearily, or they did not have enough volume. I listen to audiobooks alot. And i could not hear them good. It sucks that there not aa good as promised.
I've seen some people mention that the sound was a bit too low as well, so you certainly aren't the only one with that issue. Its a shame these didn't end up all that great, but at least JayBird has some other decent products like the X3's and Freedom's
If anybody are having second thoughts about buying the Jaybird Run headphones because of the bad reviews about connections issues, please don't. Most of bad reviews are from people who bought them when they first came out several months ago, or people who haven't updated to the latest firmware.
These headphones are great. They have without a doubt the best fit of any of the true wireless headphones, and sound quality that is every bit as good as the Bose Soundsport earbuds at $70 cheaper. I'm getting about 4 hours of playtime when fully charged. The case charges them very very quickly and will give you an additional 8 hours. There was a slight connection issue when I first got them where the left earbud would cut out for about half a second about every 10-15 minutes. However after updating to firmware version 1.1.0, I haven't had one SINGLE connection issue. Over all I'm very happy with them and would deff recommend them.
trpilot6 thanks for that bud
How pair of Jaybird run is so bad in connection, really really bad. Left bud always disconnected and both disconnected even when I am playing handphone or taking photo while listening to music with Jaybird. How to update the firmware?
You have to go to this link and download the Jaybird Run Update Assistant to your computer (I don't think you can do it from your phone)
jaybirdsport.com/en-us/dfu-download/dfurun-win.html
Once it is downloaded, open it up and follow the step by step instructions...its pretty easy.
my jaybird run was bought during Christmas, it's already the updated firmware. I downloaded the app and confirmed again, it's the lastest firmware. So the problem still the earbud itself..
Kim Hwa Ng same problem for me... as i just bought them today, 24 Jan 2018!!
Other Jaybird products I'd recommend instead:
JayBird X3: amzn.to/2wP203q
Jaybird Freedom 2: amzn.to/2xzhgB5
TechDaily I just got these as a Christmas gift. Since then I have been playing with the ear configuration to fit my ears. I thought to myself the Run doesn't stay in my ears because I have small ears. My husband has big ears and it fits perfectly on him! Then I saw your review. I was glad I wasn't the only one who has this problem. But was super bummed that there's no solution to my (our) problem. I really want to keep them but I am afraid to drop and lose them while running outside. I'm still hopeful that I will find that perfect fit. I will keep trying lol
I own the Jaybird Run and they have been working great for me. There was a bluetooth connection issue but it has been fixed with the lastest firmware.
G PR was the largest firmware update with the app or only from the factory?
How did you get it fixed with the latest firmware?
The x3 is still king imo
i just bought these today, after changing the tips they fit perfectly and very comfortably, with the app i tweaked the sound and i am very happy with them. no problem with the connection. hope they keep working great!!!
RENE BARRAGAN I’m thinking of getting them and using while I trampoline, how far does the Bluetooth connect well, and do they fall out easily when there is rapid head movement
I just bought them and I'm very happy. Everything is working fine. The don't fall off of my ears (I do running and weights). I wanted them just for music, but I tested with RUclips videos and I don't have any delay. The sound is not the best in the world but is all what I need. The button are not sensitive or touch, they could improve that, but I can still use them. I didn't have any problem with Bluetooth connection (I have been using them just for two days though). Just wanted to share my experience.
Really, You had to click the case closed to charge? Wow, I was hoping I could leave the case half way open!
Can't tell if poor attempt at sarcasm...or genuine comment... AirPods for example charge whether the case is closed or not.
I had the same problem as you. They would either have too much suction or would fall out. When there was too much suction, the sound basically went away. But instead of returning them, I bought comply foam tips and they have stayed in perfectly and offered even better sound than before. Since the tips I got were foam, it kinda cushioned the button presses a bit. I've been using them ever since.
I haven’t had a single problem with connection and switching out the silicon tips for the foam ones makes a huge difference on sound
Fit good, connection bad, very bad !design is great I’m a big jaybird fan & the sound is awesome but Very disappointed 😔 Going back 😔
For me, fit was excellent, and I personally feel quality of construction is very good. Connectivity was the issue that eventually led to returning them to Best Buy. Disconnects between buds and source was frequent and intrusive. I replaced them with Jabra Elite Sport, and have had no issues in over a week of ownership.
simple fix for fit, swap the bud with your own buds from other headphones that fit
I purchased these three days ago. And sadly, they went back. I’ve been Jaybird since the beginning. I had big expectations for these thinking that the past headphones are great in sound and connectivity. But these jaybird run, sounded great like the others, fit great like the others, but the connectivity could not stay for more than 5 minutes. I tried resetting them soft and hard, but the connection was no better. Jaybird please fix this problem and I’ll gladly get the runs with a quickness. I’m currently using x3s which I love. And great review Mann, keep it up.
angel diaz I don't know but I got disappointed on buying these wireless I bought Bose ones a couple one s and connectivity issue seems to be the negative on these I won't buy any of these until they fix them
I bought then like 2 months ago and they fit perfectly on my ears and I don’t have no trouble with the connectivity the only problem I have it’s that they suck in to your ear after a while. you can fell and hear everything in your ears the movements steps everything
The included tips etc allow for a good fitting that apple style earbuds don’t. Solid product. Excellent quality.
I’ve had my Jaybird Run for a day and so far I like them a lot. However, I am experiencing some connectivity issues with the left earbuds. It often does not play when I take them out of the case. Just the right one goes on and I have to reset the left one. As for the buttons, i personally like them. They’re easy to click in my case. I checked out the B&O E8 before buying the Jaybirds and was willing to pay almost double the price but decided against them because the volume was way too low and the touch sensitive buttons were not responsive and very finicky.
For me, Ive had these earbuds for over a year. At first my experience was fine, exercise without my earbuds falling out and all that. But not too many weeks ago, I apparently wasn't able to use my left earbud, unless the right one, was on and connected. Speaking of the left earbud, the button fell off after it fell from the ground, not even 4 feet. Next thing I know, recently my earbuds just wouldn't connect. I opened the jaybird app, but was imediatley told to pair from bluetooth settings, but my earbuds would not pop up as an available pairing device. Earbuds voice commands say power on, but the availability was gone. In conclusion, these earbuds are good for about 1 year.
For me the Jaybird run fits pretty well, but the Bluetooth keep skipping or one ear work and the other skip for a second - drives me crazy.
I too was really excited to get these and try them out. I have the exact same issue with them fitting. The left ear seems just ok for fit but my right ear, no matter what combo of tip and fin I tried kept getting loose and I felt like was going to fall out. I cannot see running with these for fear of one or both falling out. I wish I'd see this before I purchased them. I will say though connection, pushing of the buttons, no issue. Sound quality great it's really just the fit or lack of fit in my stupid small ears :(
Having issues with my right ear as well
@@patriciaangel7795 sameee
@@danyalkhan8310 so it's not real solution but since I cant return them I tried using them without the wings and it fits fine in my ears. It will stay. I probably have tiny ears I guess but I'm worried that it will pop out anyway so I can say that it is not secure but I can still workout with them better now
Patricia Angel yooo thanksss I bought my pair today n my left ear fine but my it kept falling loose out of my right ear n I just saw this vid.. but Ima try using it without the wings and hope it's better 😁
@@danyalkhan8310 these headphones are really good when it comes to sound. Love them for that reason
I actually love these earbuds. If you have some doubts about the earbuds the sound quality is amazing (with the app off course like just about every jaybird product). And yeah they every once in awhile are wired like one mutes for like half a second but that only happens like once a day for me and trust me it's not even bad or that noticable lol. They stay in my ear perfectly, and have crazy bass with the app.
Good, honest review, thanks
Glad you enjoyed!
Unlike your experience, I found these to fit in my ears perfectly. I used the largest wing, and the small oblong tip. I heard that other users encountered connection issues, and I had some when pairing with my phone and using other apps at the same time. Fortunately I had no connection issues when pairing these with my Samsung Gear S2, which is the primary device I use when listening to my music at the gym.
Has anyone else had issues with them not auto connecting?
I’m a fifteen year old kid. I wanted to get nice running buds that fit perfect, waterproof, and had long charge time. I like watching videos so I would like them for that as well. I got none. I spent forever saving up my money and I finally got them. They have horrible delay when watching videos, and the charging case stopped working after the first 2 weeks. I can’t return them due to my use for extended time and I am very disappointed. I’m trying to sell them so I can get air pods.
My Jaybird run is real bad in connection, I mean very very bad. Even now I’m watching this video review and typing the comment, it disconnected many times. Other than the connection, the rest is great, the sound is good. I just wonder if there is any way that could improve my Jaybird run connection?
Update the firmware
You said left... the right one connects... you had them upside down mate.
I got these for Christmas yesterday and I've really been enjoying them, great video as well
Mine were a great fit but I noticed that the sound never matched the mouth movement when watching a video. And if I watched you tube and then tried to watch a facebook video there was no sound at all. The left ear would stop working yea not a good experience and I've owned every jaybird since the first series
Go and get comply foam for jaybirds. Total gamechanger. Totally surprised why no big youtuber knows about them
Yeah for me these were a god sent. They fit me perfectly and i love the sound quality.
I had the same issue.. they did not fit well.. and I'm not sure if it's my Samsung 8 plus but the volume isn't as high as I would want them to be
Tried these at release. They fit perfectly for me just like the X3s. Connectivity was disappointingly garbage to the point where I experienced the weird sound oscillations more often than not when taking them out of the case. Took them back and went back to the X3's. May try the Bose versions when they arrive later this month but I'm almost convinced that true wireless ear buds just aren't quite there yet.
I think the button issue you were having was more an issue of needing to click along the edge. This part seems to be a design decision so that you can press the ear bud and wiggle it into place from the rear edge without pressing the button accidentally.
Christopher Fernandez the bose Soundsport free is great. Had them for a few weeks now and they don't have any issues unless you take them and have them in your hands I'm a fist.
I’m love using Jaybird run. It’s perfect for my workout use., But not great for personal use.
I heard there was a software patch that apparently fixed this issues. How much do that is true? I am thinking about buying these for a xmas gift for a Samsung/Android phone user. Would you guys recommend it?
Jerry Pequeno i say the x3's are better
Jerry Pequeno we.can.update the software yourself or only from the.factory?
Jerry Pequeno mkbhd loves them
I also agree with you that the ear buds felt like they were falling out I thought it was how I changed the sound and the bass was too high but it actually felt like Crap and sadly for me I can't return them back because I had like a 2 week period of time to turn them in and best buy wouldn't accept them back and I want to sell them but I also paid for a warranty so I feel like I can't sell them because I wasted more money on something I don't need and had wished I got wired Bluetooth ear buds but I wasn't reading it because it said 5 min of charge gives 1 hr of listening it was water resistant had an app and also a GPS tracking system like who doesn't want that and I thought I was gonna look good because no one had paid almost 300 dollars w taxes and warranty for some nice earphones and on spotify my music usually stops or it just goes mute while it's still playing
you did not hookup the wing tips
3:55 has he honestly left the upper ear lug sticking out??? lol
I could never get them to go in my ear in the first place 👍🏻
I was thinking the same thing he’s putting them in wring xd thats why its nit working haha
Sometimes I am not sure if it's the left or right one that disconnects for a second sometimes but it connects back after a few seconds but it's very disturbing
Excellent detailed review with pros and cons... Good job, bro.
+Wahid Khan Thanks man, really appreciate it!
I have returned these to the company 3 times for connectivity issues. left still bud keeps cutting out after the update and multiple emails to customer service... very annoying, DO NOT waste your money on these. For $180 I expected better. complete crap.
True so annoying. Bought these in 2018 and still sour about how I wasted my money lol
you have the most prefectly shaped ears i have ever seen
The x3s hurt my ears terribly no matter the plugs or fin sizes. A shame the runs don't live up to their expectations either. I really don't know what to do for earbuds any more.
Stuke Get Phaiser on Amazon they dont tryto rip you off like Jaybird and last for years!
Mine stay in really well. I run for 45 to 50 mins at a time with no issue. It is definitely dependent on each person's ears.
I'm also having problems getting that perfect fit. My ears must be a weird shape too... other then that I love everything. But the fit is rly terrible
Love the way they fit and sound awesome!
Thanks to this review you saved me $200! Jaybird has the worst customer service, in my experience with them they didnt care about any issues they told me to buy another pair, what a joke! Dont waste your $$
I had the SAME EXACT EXPERIENCE and then some. Major bluetooth issues, especially going for a run outdoors; treadmill it was bearable. But all-in-all the worst bluetooth buds I have ever used. Added to that my most recent issue is the charging unit case. Dealing with them directly with it but it is an absolute hassle. For something that costs as much as it does, you'd expect a modicum of implied warranty.
Jaybird’s can’t be measuring your ear and producing earbuds for the whole population using your ear as a referral point. I’ve known 12 people who own these TWE and each one of them mentioned the fit was perfect, I repeat, perfect. Secondly, the built quality is good and certainly better than a lot of other TWE out there so your point is irrelevant once more. Lastly, they produce good sound quality but if you’re willing to spend another $300, get a pair of Sennheiser Momentum True Free earbuds and I can guarantee they sound better. If you’re on a budget or you need a pair of TWE without breaking the bank, these are your perfect choice. Just wanted to point out that your points are not accurate and that you’re complaining too much about earphones which are meant to be convenient, simple and reliable while producing decent sound.
Which truely wireless earphones would you recommend apart from the airpods?
Josh Tuttleby Bose sound sport free
Well I have difficulty with my left ear bud for whatever reason... but the thing that irritates me most is that once I begin to run it is almost impossible to listen to my music,! The vibration of the impact I produce with every footstep produces a kind of short reverb...
These vs Powerbeats 3? Which is better?
Nice video and good to know. The inside of my ears is a little wierd too, so I would definitely have the same problem of them staying in. My favourite wireless so far has been Icon X, as they stayed in, but battery life isn't great unfortunately.. Maybe the new ones will be better. However no BT phones can match the sound quality of wired. I'm very happy using the Note8 with the wired AKG phones. It is not the time to get rid of the headphone jack. Bluetooth is still not good enough unfortunately.
I'm having the same fitting problem. I'm also having a problem with the app connecting to them They connect fine with my bluetooth but not with app. Also, the presets on the app stopped responding, they are no longer clickable. I got one preset to work and now it's stuck on that one. And even though the app isn't finding the buds, they seemed to have registered the new preset from "flat" to "edm". I got these for free from a friend so I can't return them. Can anyone help me figure them out?
My phone won't recognize their bluetooth connection! Any tips?
I agree but the fit is great you just got mouse ears
Can't deny that 👍🏻
Why are u hating in my favorite earbuds
Good video nothing against it but when you said the buttons are kind of hard to press it's actually really easy you're pressing it from the center but you should press it on the bottom end of it you were just not pressing the button
Did you try writing to Logitech to see if they would try to send you other tips or anything?
In the week I’ve had them I’ve never found a more comfortable and firm fitting earbud on the market.
I couldn’t really complain about build quality myself (I mean it’s plastic, mostly) but I don’t like the button. I’ve found the sweet spot on the button is closest to your jaw, but I’d rather just use my watch for controlling just about anything.
I was nervous about connection issues as I had heard that was a problem for some but I haven’t yet experienced that. I’ve used them for a total of six hours and plan to see exactly how long under my own usage patterns the buds/case batteries last. I suspect 7-10 days will be that number, which I think is pretty good.
Bummer you didn’t like them though. I couldn’t recommend these enough. My biggest regret is getting them in white lol (didn’t realize they made two colors).
I considered using some ear tips from other earbuds Ive used in the past, but without some good fitting ear fins too, it just wouldn't work out. I went back to my AirPods for now and also found the JayBird Freedom 2's to be a little better for me personally, even with the cable.
And I totally agree, the buttons were a nice idea but pressing them is just not the best. Didn't have the white color option around here which is kind of interesting too, black was all that was in stock
So you did not contact them Just curious because I have dealt with Bose and yurbuds and they happily sent me more tips and loops free of charge. I never liked the Bose but yurbuds are still my favorite wired buds to this day, but only because they sent me something that worked, though not out of the box.
The problem with these ear buds are that you can’t watch video on them, the audio has a very noticeable delay, and is very annoying, and there is no way to fix it 😕
I lost bluetooth on my jaybird run? How do fix it?
Is there a volume button?
On the ear buds?
Is there lag when watching videos?
Perfect if functional. Terrible connectivity issues. They are going back to bestbuy...
Somehow i cant connect them
Facing problem charging my left bud
Can someone guide me with it
When I had these the main con for me was the left Earbud kept cutting off when listening to content.
I was excited when I buy it...but so sad take those back..the sound very good quality play music..sucks when some one, or you make any phone call..only in one ear like a regular Bluetooth so sad for a good brand name..
I prefer the Jaybird fit 10xs better than AirPods.
I bought it, but i returned it day after and bought iconx2018, so hapoy with it
I have the x3 and these. These are way better than the x3. Sounds better and louder.
kong vue Really? Im undecided which one you recommend me?
I also like the bass.
เtร Ƭгยรtץ They both have great bass but I would say the run have a deeper bass.
kong vue And would be possible to return it product if i have connectivity problems?
Thanks man!
เtร Ƭгยรtץ I bought mines from Bestbuy and they’ve 30 day hassle free return police.
Audio video sync is atrocious. Why does no one cover that in these truly wireless earbuds vids?
I know I've been searching for a video talking about this!
I just returned my jaybird run and got refund...it sucks
They neither connect to my 3 phones samsung and apple, nor are they a good fit in my ears
Do a Jaybird vista review
Time to review the vistas
Really bad quality, one of my earbuds no tuning on, when I opened and I only have 1 year and a half
If anybody are having second thoughts about buying the Jaybird Run headphones because of the bad reviews about connections issues, please DO NOT BUY IT!!!!!!!! It's total GARBAGE! Left earbud constantly losing connections. Firmware 1.1.0 updated. Is there anymore problem? Oh F*()no! It still losing connection constantly.
I bought a pair the other day. I paused them this morning then hit play again. The podcast showed it was playing on my phone but no audio was coming out of the bud and there was a little bit of white noise in the background if I listened carefully. I returned these and bought some Bose which are great.
Stopped connecting two weeks after christmas
UPDATE THE FIRMWARE
I got jbird run XT what Peace's of turd mine keep shutting off completely about every 10 wtf. Oh and they are so uncomfortable fill like I shoved 2 pine cones in my ear .
compared to the freedoms the runs are actually alot better
i bought one today. when u do forget the device in iPhone, this does not connect again when u try to pair again to the same phone. going to return.
cortanzo subzero
get the Airpods for iphone
He whined about the button the entire time but he was clicking it on the wrong spot u click the bottom, he was clicking the middle
Am I the only one that doesn't like the fit?
I have seen newborn babies with larger ears. Clearly you are not qualified to review anything that goes inside your ear for that reason.
I love them !!!!
The left earbud belongs to the garbage. Return it! Roar!!!
Is there a way to fix the audio sync with them for videos, also do they turn off when they are in the case?
Because they're wireless, they'll always have a little bit of a sync issue. Its just what way it is with a vast majority of bluetooth earbuds. But for whatever reason, its really really noticeable on these. And they don't exactly completely power down, when you pull them out of the case and put them in your ears they'll automatically be contented and ready to go.
That's annoying, I also have the x2 and have never had any sync issues with them, although the run are a bit more comfortable, I may end up returning them, I don't think completely wireless earbuds are ready yet.
i almost buy its! thank you for this honest review.
No problem! They might work out for, but I'd highly recommend seeing if you can try them on first.
Just bought my jaybird runs. Updated to the lastest firmware and they sound like crap. Very flat stereo sound no bass at all and left bud disconnects while my phone is in my pocket. Do not recommend these at all. Ridiculous for a product costing me 250$CAD. Customer service was no help at all.
These baby’s are on clearance at Target fo 89 bucks.
At that price they might just be worth it 👀
I can’t even pair it 😂
I can pair em with my phone, but not with the app lol without sound setting those buds are useless
I like my X3 although like all Jaybirds had a hard time getting them to fit in my ears. Wanted to like these but I don't know if it was the phone or what but the connection between the buds was terrible. The left would sync in and out during workouts (HIIT) which was really annoying. I will go back to wired bluetooth for now.
my gosh you should be an actor! good voice, good looks, honest reviews.
I have a X2 but don't think jaybird are the best, overrated maybe. I want a W1 chip in a bose.
I’m in the same boat 🚣♀️ I can’t get them to stay in my freaking ears! 😂 must be elf syndrome or something. I rarely use them because of this, I should have returned them when I bought them.
Everything is good except the fit
The fit is good, the connection SUCKS! Waste of money!
Just recieved my Jaybird Runs in the mail 30 minutes ago. And i already have them back in the box ready to send back. I had some of the same troubles out of mine. Buy the one that had be decide to return them is. I just couldnt hear them clearily, or they did not have enough volume. I listen to audiobooks alot. And i could not hear them good. It sucks that there not aa good as promised.
I've seen some people mention that the sound was a bit too low as well, so you certainly aren't the only one with that issue. Its a shame these didn't end up all that great, but at least JayBird has some other decent products like the X3's and Freedom's
He does have weird ears. Lol
Awww 😔
You couldn't find a fit? Sure...
Why would I make an entire dedicated video...and lie about them not fitting? What purpose would that serve?