Our WORST Experience in Mexico! Our baby was attacked.
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- Опубликовано: 30 сен 2024
- We've been traveling in Mexico for 7 months now with our dog, Laska. This is the worst experience yet.
►Laska treat fund: / tangerinetravels
We'll admit, if this is the worst thing that's happened during our Mexico travels, we're not doing too shabby. Still, we are saddened by what happened at the Mexico dog boarding facility in Ajijic, Jalisco.
Today, we explain the whole dog boarding situation and about our first time at a veterinarian in Mexico plus we'll talk about Mexico veterinarian prices in the Lake Chapala area.
If you're considering becoming an expat and moving to Mexico, you might have a lot of questions - especially if you're bringing your dog or other pets with you.
If you're wondering what it's like bringing your dogs to México, we did an entire video on this topic a while back so you might want to check that out: • bringing a dog to mexi...
ABOUT US (MADDIE & JORDAN)
In January 2018, we sold everything we owned in the US (except our husky Laska & what fit in our tiny, tangerine Prius C3) to travel the world-starting with Mexico. Since then, we've been making travel videos about our life in Mexico and the new experiences we encounter while traveling the world. If you'd like to join our shenanigans, subscribe to our RUclips channel. You can also poke around our social media to find out what we’re up to each week.
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Do you think we should have included the name of the boarding facility to warn others, or do you agree with our decision to leave it out?
I think the way you're handling the name of the boarding facility is the correct way. Poor Laska...
Absolutely reveal the name of that savage place, unless you want other people's dogs getting hurt or worse!
Yes include the name guys. God bless you guys
Yes reveal the name, what a terrible place
Yes! What is the name of this hell hole?
oh wow, one of my clients just told me about this video today she told me I was famous, thanks for the praise you guys, I'm MVZ Omar Eduardo Reyes, I'm the one that treated laska, glad to be of help to your little girl, it was my job and my pleasure.
Great job, Doc!
Thank you Omar
They should tip you Doc, 200pps is ridiculous 🙄
@@doraray9964 well I got very good publicity out of them and at the time of this video's publication I was still somewhat fresh from vet school, and one thing they didn't teach you well in vet school at least the one I attended was how to do bussiness, but now my rates now match both the medication and service provided without going overpriced.
Good job Doc👍
Call profeco (www.profeco.gob.mx) they are a government entity, they protect consumers rights. They are very affective and shop owners are afraid of them because they fine shops and local businesses that are doing things wrong. Take care
Thanks for that David ~
It is like BBB in the USA
It is like BBB in the USA
@@marcocoracero5849 bbb is different entity, they ain't a government agency
Great info!!
call profeco, (www.profeco.gob.mx )
they investigate them and they can fine them until they correct all their mistakes !
Jerry Brown Travels had a video where he mentioned pet sitting for people, says a lot of Expatriates will pet sit for each other. Some seniors do it for a small fee- go to your place or stay there to care for your pet. He also mentioned that many maids will pet sit for an additional fee. Just a thought.... keeps pets safer and individual attention and holding one person accountable. Sorry to hear about Laska!!! Thankfully it wasn’t worse:/ I it nice to see you love your dog so much. ❤️🐕
I would watch laska for free. Such a nice doggie.
Scott, Excellent Comment!
I had so much to say and then had to edit it because I accidentally typed the names of another couple I am subbed to. Lol Oh well, it's all fixed now. : )
Good comment! I would definitely have someone come to your place to feed and check on Alaska rather than board her (in the future). I do that now for my pets - the rare time that I'm gone.
Scott S very smart! I would have thought of having an expats referred for the task before leaving her in that crazy jail .
That's a great help, Scott, thank you!
😢 It was very tough to watch this. We all love Laska. Hope she heals soon. 🧡
Luis Rendon yeah, holy shit. I’m afraid I would’ve handled that badly if that were my dog.
You are right, Luis, I had tears in my eyes when I heard her cry. I nearly fell off my chair when I saw her poor ear!
One of the most difficult adjustments we've had to make, since moving to Mexico almost 2 years ago, is the general attitude towards dogs here. We've also found a very good vet here. But, we constantly see dogs neglected, exploited & mistreated here.
This is very true. Everyone loves a puppy, but many neglected dogs on the street. I just had to put one to sleep last week, with mange, dehydrated and skeletal.
You should leave a google review on the kennel.
and Yelp ! Trip Advisor !
Yes, please do! So we all can know if we bring our dogs
How many treats should we give Laska to make her feel better?
All of them!
Give her lots of treats mostly her favs 🐕
Please report that place to the authorities. You can save a dog live.
100 treats!
All of the treats!
Get a Mexcian friend to help you and threaten to report them to profeco (consumer protection) if they don't make it right.
That would be the extreme option.
(edit: or do it anonymously, safer)
😱 poor thing! 😡 I can’t believe they didn’t call you right away. Put that on their Facebook reviews and everywhere that place is not safe for dogs.
I am speaking as a Mexican who knows exactly how these business operate, lax in complying with regulation knowing that they could even bribe authorities. Do they have insurance? who knows. I'm fully behind you, my advise is for you to mention the name and address of this place, their behavior leaves a lot to be desired or expected from a facility that is supposed to take care of pets, this behavior wouldn't be allowed in the US, Mexico is behind in this regard. I feel sorry for beautiful Laska. Mention al information possible of this place and I promise I will get in touch with them to let them know how unethical they are.
Cheers Eric bit the US now an Oligarchy and stripped of any oversights is on parr with Mexico, I would not assume it is better by any means. Every petty capitalists will get away with whatever they can here too and bribes are common here from elected officials to the dog catcher. Your speaking of the US as it was believed to be decades ago and it is eroding fast esp under the current con man administration.
@@abemartin6297 How are you going to compare corruption in the US with a state such as Russia. It's not perfect but by no means does it come close in comparison to dictatorship, communist and most other third world countries.
The problem is that they didnt told you , then they didnt even clean her ear, they said everything was ok . Sure another dog bite her , this happens , but what pisses me of is that they didnt even told you , in spanish it's ( se hicieron de la vista gorda) poor Laska . She is going to be OK . This is a recomendation don't say name if i would be you , why ? Becuase theres many bad people everywhere not just México in USA to , do you know the backround of the people that work there? It's a small town remember that
This is unacceptable. not calling you. not treating it? not taking her to the vet.... lying to you... stealing the food.... please share the name of this place.... people need to know. it's obvious they just threw all the dogs in together without supervision. Eff them! had they called when it happened, taken her to a vet, acted properly, etc... my thoughts would be different. but they did not do things right!
Those are pretty much our thoughts as well. If anyone wants to know the name of the place, send an email to us with the title "dog safety" and you'll get an automated reply with the name of the place. ourtangerinetravels@gmail.com
Hi my tangerine friends I notice that laska is your precious one, so never ever leave it in a place surrounded by other dogs (a lot of dogs) there will be a fight for sure, instead leave it with a friend or some other friendly place you know without that many dogs. This could happened anywhere so as I said before never leave your dog with other dogs unless you know those dogs pretty well, BTW I like your videos I practice my english (hearing) very nice and the way you talk is understandeable for me.
Hell yes! You need to provide the name. Let others make up their mind if they want to try or continue to go to that boarding site. Also, vets do know places to recommend for boarding and also so some vets will board at their places too.!
I plan to be in the Lake Chapala area next year with my dog. Yes! I want to know the name of the boarding facility! I'd also like to know the name of your vet in case I need one while I'm there.
Sorry to hear that such a beautiful animal had to undergo such a painful experience due to what sounds like indifference that borders on criminal.
So glad to see she's recovering well.
And seriously, how irresponsible to not tell you and thinking you wouldn't notice. Hardly good publicity for this place.
Still, poor Laska with a chunk missing. :(
Maybe the beautiful fur on her will cover the war wound 😉
My family and I met you in Puerto Vallarta in February and your channel has grown a lot! Congratulations and sorry to hear about your dog.
Live and learn. Next time leave Laska home and get a sitter to come over to feed her and clean up after her. I never liked boarding places... That boarding place really sucks! Imagine your pet being killed by other dogs and you come over to pick her up and they say: oh, here´s her body, she got in a fight and ended up dead. Extremely IRRESPONSIBLE place! Let it go.
Agreed I do not board mine anymore since the 'facts' are that every animal prefers to be home with a house sitter situation in their own familiar environment. Just going to a new/strange place with many mixed new dogs is a stressor for her.
exactly , in the future ask your neighbors , find a house sitter , compensate them .
i agree Tangerines , no point in making trouble , roll with it , Live and learn . saludos
With the way their dog acted when they picked her up, I think they are going to have a hard time leaving her at a lace like that again. Dogs do not forget bad experiences.
Good advice, Monte, but they weren't home! They were staying at Villa de Angel which probably did not allow pets. As travelers, they didn't know anyone in Ajijic well enough to trust with their dog. They did what they felt was best for Laska, but the kennel not only failed to inform them about what happened, they kept all the food that Laska didn't eat! The kennel is in business for the money. Owning a pet is a HUGE responsibility, and that's why I don't have, or want, one.
LIVID!!! 😡 I would ask for my money back or at least that they pay for the vet bills. If they don't... You could casually walk by this place and show it to the viewers in your next video. 👍🏻
@@ericjuarez4812 look at her channel; shes a Vlogger from Vallarta.
Eric - Brendin has lived in and knows a lot about Mexico.
We feel the same Brendin. Definitely considering going back to them so they can at least pay for the vet costs.
Tangerine Travels you definitely should. if you can, get a friend who speaks spanish well and threaten to call profeco the federal consumer protection agency.
PLEASE DO NOT STIR THINGS UP IN MEXICO AS THINGS WILL TURN NASTY, PEOPLE THAT WANT U GUYS TO DO SO ARE NOT LOOKING OUT FOR YOUR WELL BEING. JUST DO WHAT UR DOING AND DON'T LOOK BACK
The way that people treat pets in Mexico varies wildly. It can go from people who do not feed their pets all the way to spoiled babies in the Condessa etc. You really need to know who you are dealing with.
I was thinking the same thing, Im American Mexican and my family (old school) didn't treat their animals as they do here in the states. How I remember it, dogs are dogs and people are people. Sounds crazy and cold hearted to this generation but when u have to choose who to pay for your family or a dog, I'm sure everyone would choose the fam.
Rule number one whenever you board your dog or cat or bird if they will not show you where the animal will be staying leave that’s right lied get out of there
That boarding place looks awful. I would go back and demand a refund of all the expenses, including the food and the vet.
Stop worrying about hurting the business, this is shameful and disgusting, they should be shamed.
signs-everywhere very well said. Unscrupulous people.
I'm sure you probably told the Vet who boarded your poor baby. If he gets multiple reports (one's too many) he would carry more weight than say a couple of young gringos. My first instinct was to go back after the Vet and raise holy hell. Demand your money back and have them cover the Vet. After cooling down,,,, you did the right thing
great video! we were certain we were moving there with our dog but chose Portugal instead (my wife's country) BUT...a friend just told us that a well reviewed boarding place in Prescott, AZ just killed his dog by not following medical & feeding instructions for his diabetic dog...and he had been using this boarding place for 14 years! You have a tough decision to make, and the comment that accepting a refund will void any wrongdoing is good to know. If they refund you, they may be able to sue you for slander. Do the PROFECO thing. People should know, so post your review where you saw all the others, and send the name to those that pm you. Thanks again!
Please put this review on Wall of Shame on Facebook. Looks like a sweet Vet. Have someone stay at your home instead. There are lots of people that will do that for $10-13 per day.
I’m part of that group as it turns out. Is it okay to post the video there? We’d definitely prefer to find someone to watch her more personally next time.
Tangerine Travels I wouldn’t share the video. Just summarize your story. No photos of you. I get paranoid when folks say there could be retaliation. I only know of one “really bad” outcome of retaliation and I wouldn’t wish that on anyone. Good luck. Hope Laska is doing well.
Dam I paid 75 a day in Texas lol
I feel so sad what happen to Laska 😟 angry at that boarding school for their negligence 😠😠😠
We feel the same way! The least they could have done is call us and clean the wound. Accidents do happen, but they really didn't handle it properly. Not to mention lying to our faces about it.
@@TangerineTravels that was a nice chunk thank god it wasn't worse , I would expose that place if it was my dog but lets see what others in Mexico would do in this situation.
@@carlosc4663 they should only expose the place to dog owners that are locals...RUclips is too big of a platform to release that information. The boarding place would get tons of hate mail from people all over the world.
@@LosVRC you're right just let it be known to other dog owners, i feel that the school will learn their lesson 👍 let's hope 😐
@@LosVRC they deserve hate mail from all over the world
poor baby happy shes safe now with her loving mommy and dad 💗
Call Profeco and they will take care of the bussiness
Solo hay 4 lugares en Ajijic para mascotas, tienes 25% de probabilidades de atinarle a este...
Thank you for keepin' it real. May Laska recover fully AND you two as well. You're obviously caring, loving people and you're doing your best.
OMG I will be dragging this place so hard if something like that happen to my dogs.
You had me in tears when you picked up your dog. I could hear the stress in her bark. I can understand not naming the facility; however I do think you should go to the review sites that you used and provide feedback, under a new user name if needed.
I am curious how you handle the stray dogs roaming freely when you have your dog with you.
Our vet is 150.00 to walk in the door.
John Amstutz where at?
@@linomartinez6955 Texas
I pay $20 for worm treetment per month including heart worm and $60 for flee and tick which lasts 3 months. Also $60 for consultation . I am in Australia.
What would you do if your dog was in this situation?
I would ask for a refund and for them to pay any vet expenses!
Definitely refund and pay vet bill
I'd ask for the vet bill to be paid, and suggest that if anything happens, even an accident like this should be brought to the attention of the owners. They may really not considered it to be a big deal. The vet didn't look like he thought it was that serious, although somewhat disfiguring.
You should complain to PROFECO, they will take care of the business and fine them. You might get a refund for the expenses.
Be really pissed off I wouldn't be as nice me and my son's have Emmi she's small and really fragile more than likely id be in jail for kicking someone's axx 😢 glad Laska is ok just hearing her yelling for Mommy and Daddy really anyway anyway guys y'all have blessed weekend and thank y'all 💙💙💙
She doesn't bark Spanish!
Don't feel bad, these things happen in Daycares, doggy and human alike. Yes, you can ask for an explanation and obviously don't come back. Thankfully there is no trauma or permanent damage. I would not blast them publicly because in Mexico you never know who you are dealing with, you are in a foreign country with weird laws and you don't want to risk yourselves, Laska or your channel!
I have two legged children and four legged children... family is family
Dawn Jochum very well stated. They simply are family members!
Absolutely YES...reveal the boarding facility.
Guys I'm so sad to see what happened to Laska. I hope she gets better soon. It's a shame that a boarding place just let that happen.
When I owned a dog (yes, he was my little boy, no different than a human child), I too had a negative experience with one dog boarder: she literally kept him in a small cage all weekend long; his belly was covered in his own dried vomit and I suspect she didn't even feed him since I think I got two of the three cans of dog food I left for him. I wanted to report her, but I didn't really know the facts other than his belly was covered with dried vomit. Of course, I never boarded him again at that place--and the last time I checked she was no longer in business which didn't surprise me. Hence, I fully understand what you must be feeling after what your beautiful dog went through. God bless all three of you.
And you should report the dog boarding place especially if you decide to leave that area and don't plan on living there again while in Mexico. Such places might get ok reviews if nothing happens to most dog owners' loved ones, so allow individuals to contact you for the name of that boarding place.
Does this vet have an animal rescue? This is so concerning because our animal companions are our fur babies.
I think you are handling the situation correctly. People should know about this place if they live in the area and there is a chance they may take their dog there.
I am questioning that vet's ethics now especially if he has that rescue I have read about that benefits so much from the donations from the non native residents of the area.
Poor Laska. I hope she is doing better and that this experience did not traumatize her permenantly.
Take good care of your little family.
Do something about it or many more dogs will be treated the same, don't play the bigger human card cause they actually take advantage of that, these people should learn to be responsible.
How did you get her into Mexico? Did she have to quarantine prior to you guys moving there?
What a sad experience, I had a similar experience in Guadalajara with a veterinarian office that has a sitter service, I noticed that one of my dogs had very awful nightmares crying and winning on her sleep after staying there but I just thought that she was only stress, so next time I took my dogs there, same thing that happened to you happen to me, my small dog had a big chunk of his head just open, you could almost see his skull, they didn’t called me, they didn’t mentioned it, and they didn’t clean it, and they are a veterinarian office!! I was furious. So of course I never took them there again, but I was left with this awful feeling, so I can imagine how you guys feel. I’m sorry this happened to you, but on the bright side my dog is ok, fully recovered and I’m sure Laska will be ok soon too, I learned a great deal from the experience and I ‘m sure you did too, love your videos, and hope you can leave all this behind you soon.
Please change the title of this video so people don’t think a human child was injured.
If you need someone again to take care for your dog in mexico use the app "host a pet" it is a mexican app.
For anyone that says you both talk too much in comments, DON'T listen to them, your stories are so informative and you both are so easy going. I, along with your 78K subscribers love hearing you talk about life in Mexico! Thank you for giving tips! :)
Should have mentioned the name of the place to protect others from a similar experience.
What would happen to Americans out of US and an declaration of war
or martial law is declared?
Sad that it happened, but accidents happen, they could have handled it better but I think you did the right thing by not calling them out. My children have scars from scrapes and cuts and they are just fine. Laska will be fine, just looks like she was in a fight with Mike Tyson. I have always had dogs and cats all my life and understand your feelings. Keep up the great videos!
Poor Laska!!
I hope she gets well soon!!
Saludos Güeros!
You definitely should let others know about this.
And by doing so , you are preventing this from happening to another dog!!
AND make them pay for your vet bill too.
I'd take them to court. They wouldn't get away with it from me !!
❤️🐺 "Roh, roh, roh, roh" I think that Ms Laska has a good heart and would just as soon move on, just be honest, anybody asks just tell the truth! When I traveled I'd just as soon give someone the keys to my house than board my little girl (Pure Bred Abyssinian cat with the attitude of a Queen). "There's lots of animal lovers out there all over the world". Tell "Rut Roh" to make up a great story like, I was saving a family from a house fire, calling 911 with my one paw, garden hose in the other, the heat was intense but I ran in and saved the family cat which confused the Police dog who bit my ear... lol😂❤️ Why not contact call profeco, (www.profeco.gob.mx ) and ask their opinion!
As a pet momma I am just sick over your baby's wound! They handled things poorly, for sure. And you've made it so that those boarding in the area can find out the name and avoid the place. I hope Laska is healing up well. Vet sounds fantastic too!
OMG.$10.48 for the vet visit??? WOW....
She is going to be ok. just take it as a lesson learned and move on.
J.Santiago theyre only explaining it so much because us followers want to hear it.
I had a golden retriever that attacked a husky at the dog park. She also took a chunk out of the dogs ear. One time she chased a husky down the street. She did not like huskies. I got to talking to a lady one day at a coffee shop, and she said that she used to raise huskies. She also said that other dogs hate huskies because they're part wolf. Assuming this is true, it's probably best not to leave her with other dogs.
I think its true. My dog always starts to barks when he sees a husky.
All dogs are wolves that are domesticated and selectively bred for their appearances. They have a more wolf like appearance.
I really enjoy going through your experiences with you, you're so down to earth & straight forward with all you do. I wouldn't trust a pet care facility before I had a good feeling about them, they're your kids! I make most of my trusting decisions with feeling, if it doesn't seem to make me feel right I don't go period. There's always more choices, just make time for them. Here's a thought, wouldn't it be good to drop your dog off two days early then check on her the next two days just to make you feel more comfortable leaving her there? Is it worth the extra to days cost?
Hi Guys! I know this is an older video and you probably won't see this comment, but just in case. I think you handled the situation in a really classy way. It was good info for people to have so they can spot some of these possibilities. I agree there would be little point in simply announcing the name. You could suffer repercussions. The people who are in that area can find the name if they really need it. Perfect! Also, I don't mean to sound condescending, but you both are still pretty young to handle all these tricky situations with such grace.
#classy
Laska was so distressed when you picked her up from the boarding place, it is vital that you name officially this place, they must not be in business at all. Your dog has a chunk of her ear missing, this is not acceptable. They should not mix dogs, they are absolutely careless. And they never even mentioned of what happened to her ear when you paid the fee how terrible. It is vital that you report this boarding dog place, please do it
Live'n'learn. Moving on now.
Even though it has been two years ago, we love Laska, and this incident is so sad. We think you handled it well. Give Laska a hug for us!
Ahhhh you guys are just so cool calm and collected I wouuuulllllddddd noootttt bbbbeeee
Poor Laska, I'm glad she's better. What jerks, I wouldn't of paid them. Yes go back and tell them to at least give you the money you paid the vet. I wish I was there to properly yell at them in Spanish.
Laska must have been around some thuggish pooches. Sorry this happened to her
Do not board your dog again, they will not take care of your dog the way they do in US. Better if you leave it with a friend. But, even in this case they do not take care of animals the way people do in America. Is better if you take you dog with you always.
My thoughts too
Did you do a physical examination of the facility before boarding her?
Yes You should give the name of the facility . Most definitely
Ask for a reimbursement of your vet expenses, if you don't get a positive response report it to Profeco.
So sorry to hear about your baby. I'm an animal lover and would have been very upset and angry with the kennel owners for not handling this situation professionally. Glad Laska will be ok...🐕
For the safety of other dogs in the future you should leave a review so others know that it is possible this could happen to their pet.
Complaint at free lawyers profeco
I gave you a thumbs up for good reporting and integrity in the way you handled this situation. 👍Bravo!
This nearly brought me to tears.
She Probably Was In Her First Dog Fight For There Fun !!!!!! Animal Fighting Big Fun To Some People !!!! New Princess To Old Dogs !!! Let's SEE WHAT SEE HAS !!!!! CALL THEM OUT !!!!!
I don't know how you guys are so calm, I'd be holding them by their necks as soon as I noticed it. The fact that they had the nerve to not tell you anything is even more upsetting. Give out the name of the place so others can avoid a nasty experience like this, kisses and hugs for Laska!
fellerredseller you should expect stuffs like this to happen anywhere and anytime with dogs. Dogs will be dogs.
fellerredseller totally agreed!
Sorry to hear that. :(
Poor Laska! I could hear it in her bark/cry 😢 when you picked her up.
yeah, Laska sounded really frantic poor thing :(
Try with hospital veterinario Guadalajara with vet Miguel Ibáñez they speak English
I would say the name of the business and report them. They should've called you when it happened and took care of the wound. Accidents happen especially when multiple dogs are involved but they handled it poorly. I do not board my dog, I've never left him with someone I personally don't know. You are such calm people , I hope Laska is ok now.
Yes!!! Say the name of that stupid facility!!! Poor Laska! I’m still binge watching.
The thing is it probably was an accident, yes it could happen here in the ya as well with dog sitters but the fact they didn’t say anything about it is they knew it all along. That’s overkill for me. In Mexico, here in Texas or Russia or anywhere else in the world human ears would be missing had that been my dog.
Sadly there are a lot of untrustworthy business in Mexico, they manage situations poorly, I don't see the point of giving up the name of that place, poor Laska, best wishes for you all! She will recover most of that wound ☺
There is a HUGE point. People can avoid this place.
It’s a third world country. Expect no less. I experienced something similar in Costa Rica. I was disgusted! That’s the difference between the USA and third world countries.
Mexico is a cool place if you know where and what to do. its all about meeting the right people and knowing where and what to avoid. ITS ALL ABOUT LEARNING. thank you for helping others to make the right choices.
How long have you guys been living in México? It seems language barriers are big problem for you guys. Have you consider taking Spanish lessons???
Oh no!! Poor Laska!! She sounded so freaked out. BTW a relative of mine had a recent very poor experience with a negligent boarding facility. Oh and I didn't realize Huskies could get fleas/ticks because of their unique coats. My Husky never got ticks or fleas.
Happens in USA also.Terrible "lack of communication"-LYING!"Just get her better and don't go to battle.Hit them a bit from the side so they can't retaliate.
Poor baby Laska you guys are great parents. I'm glad you're so careful. We love Laska she's a wonderful husky. 🐕🐕🐕♥️♥️🦴 yes do not use this place again. You doing the right thing covering your assets not posting their name. We can always contact you if we need.
omg !! 1st this would 've never ever happen to my furbabies cuz i dont leave them with anyone else but my mom n siblings. NOONE ELSE has the right or my trust to take care of them. Plus they dont like other ppl either.
2ND THIS IS AWFUL OMG !!!! this ppl should get sue !! nobody touches my babies innocent just because they cant speak up. U really wont ever know everythin they did on those 3 days, they probly abused many others.
its heartbreaking the sound she was making to get da hell out of that dirty place.
omg i would have nightmares stressing about a place like this.
So sorry that Laska was injured.
I didn't like the looks of all those dogs running loose inside what appeared to be a very small enclosure.
The fact that the employees of facility lied to you about a very serious health concern for Laska added insult to injury.
I wish you could give the name, but I understand why you cant.
Is there a Mexican version of Yelp?
Here's hoping the rest of the journey was much more joyful.
You three inspire me. I'm an old lady and my nerves are shot from multiple horrible events here in US. I would LOVE to move to Mexico. Cheers!
I think you guys should give an Honest Review! You searched out reviews to select them. Call them Out! & You probably should take the Vet Bill back to them to pay! The probably should have refunded your money as well!! They should be aware that you’re influential on the Internet and unless they want a Bad Review, they need to compensate for your inconvenience & loss🤑🤨
I think you should tell us where the place is. When I go somewhere I asked a friend. I have a dog and cat they take care of my pets. Idont think it's good leaving them in these places. So sorry for her. And you both to. I hope she OK. All the best.
Also, inform the community of EXPATS in FB They must know who those people are. You will want to prevent a good pet from being killed because unscrupulous people didn’t know a new visitor should be held apart for acclimation to the new environment. This are basics they must know.
Hello there, I am a long time viewer of your channel and have recently subscribed because I love your content. I am not a computer/internet/modern social media kind of guy so forgive me if I don't know much about leaving comments. Having said that, I felt compelled to comment on your dog getting injured at this facility. I have owned and operated an in home boarding service for over 35 years. I have trained professionally for 40 and am currently a handler of a detector dog professionally.
First off let me assure you, your wonderful dog is going to be fine. Dogs really do see things differently than we humans do. Having said that, I absolutely know how horrible both of you feel as a result of having this happen.
The operators of that facility most certainly should have contacted you immediately and explained and apologized IMMEDIATELY. They should have waived your fee, period.
Anyone who knows dogs and pack dynamics know to never introduce "stimulus" to a pack of dogs who are thrust together like they are in that facility. Bad things are certainly going to happen (throwing a ball) or any other prey instinct provoking activity will absolutely result in something like this happening more often than not.
I am certain beyond certain that those people had absolutely NO idea your dog was injured because it is obvious they really and truly don't know much about dogs. They take in dogs, cross their fingers and hope nothing happens. They THINK they know what owners want, they obviously do not.
Free advice coming now........... Humans don't like the thought of their dogs being isolated in a kennel. It is ALWAYS ALWAYS ALWAYS safer for the dog mentally and physically for the "new" dog to be kenneled ALONE at first. Then once all of the other dogs have had a chance to sniff, observe and check out "the new guy" should the dog be introduced to the "pack" and this should be done with only a few (2,3) dogs at a time.
Next time you have to board for a day or two, inspect the kennel space, if it's clean with ventilated shade request your dog be isolated from the other free roaming dogs. It is hard on humans to think the dog is better off this way but it simply is.
I enjoy you guys a great deal and am a lover and more importantly a student of dogs. Lets keep that wonderful member of your family safe.
Thanks.
You handled this issue very well. From experience, I can tell you , in Ecuador, if you disparage a business, with all the proof in the world to support your complaint... you WILL be sued. Being a Gringo insures you will loose. They take the side of the business very seriously. If you affect it adversely, you will be sued, with a sad outcome for the honest consumer. Sad, but true. In your instance, you obviously didn't want to take revenge, rather to give honest notification to others. Glad your pup came out well.