Hey guys, , give me your support by creating a profile on the Waiters Network today. That will mean a lot to me and it will allow me to help you and many others in the future, providing jobs, training and advice for free! Thanks for your help. I am always available if you have questions. www.waitersnetwork.com
Hi sir I enjoy watching your channel so much pretty much inspiring I am a waiter at the ibero star hotel and spa in montego bay jamaica and I love it so much but it's only doing it now for about 7months now but I still need more to it so here I am tuning in to your channel for it and it's really helping out alot in what I didn't know or aware of as yet.
Good day Sir.im going for an interview for a new job as a waitress. My worry is as im doing my research one of the waitress there told me that they dont write down orders in the waiter's book, you must master everything in your mind. Will i manage to that🤦
@@eneresnyandoro2306 everything that is new at the beginning looks hard and even impossible! In the beginning, it will be tough but I don't believe the manager will forbid you to write down the order during your first few days or weeks! Ask! To be able to remember everything you will need to learn very well the menu! This takes a little time! Whatever it is, don't doubt for s second that you will manage better than most! You will! Best of luck!
Good advice. I once worked with a very good server who told me she remembered everything and didn’t need to write it down. I was impressed but I still used my own method. One night she screwed up a table by NOT remembering 3 orders due to stress. It created a domino effect which caused the guests to complain and her to be chewed out by our fussy manager. So much for remembering it all!
Your stuff is spot on,sometimes as a busser I sit thru a shift and just have the most negative servers, complaining to the point I worry the guests will overhear. I chalk it up to them having a hard day, but jeeze.
I hope it went well. I deal with anxiety and this has helped me much, even if it is stressful at times, but it has made me stronger, through the tears and everything lol
This is so helpful. I like that you talk about every single step and don't leave anything out, basically telling us exactly how you do it step by step. I'm going to study this and try to follow it step by step. Do you have any videos on Banquet service and is it much different than regular service?
Sir , I'm a trainee steward from Sri Lanka . I'm learning Happy happyly and well from your videos . I'm really thanking you making so many student's hotel field life brighter ❤ . I wish you to be able to keep up the good work further more 🌺🥰🌿
Good stuff. I'm a total a.d.d guy and need lists for everything. This is exactly how I try to make my lists so that's a great template. Somehow I landed a job paying 40 p.h plus tips as my first waiting job so I really want to make a good impression so I don't look like an idiot.
Thank u for the advice sir. Tonight is my first day at work as a waitress and I’m actually nervous because it’s my first time to have this kind of job. But now after i watched this video i felt relieved. Thank u so much!
Your videos have help me move around more confidently sir. Even if where i work has no standards. Im actually a bartender but i have to be versatile due to certain unfortunate circumstances. But anyways uve help. Thank you sir!
The Waiter's Academy I had passed the interview,I got a job as a Assistant Dining server,I just want to say "Thank you",I had watched tongs of videos in your channel before the interview,it really helps me lot.And I have recommended your channel to my friends,cause it's really helpful.Wish you get more and more subscribes.😄
Thank you so much Boss. I'm in Ghana . And I a waiter. I have learned alot from you especially how to open a bottle of champagne. We all open to pop it but since I saw your video, I have learned to open gently and trust me my tips are just increasing. I appreciate thanks alot.
"This guy's gonna have intercourse and everyone else is gonna wait" hahah best line 11:50 but I do appreciate the tips and tricks keep up the good work man hope all is well
You are welcome Tifang! Don't forget that the Online Waiter Training course is free on the website and Waiters Network is the place to creat your profile and let your next job find you there! Good luck!
@@user-zw2gs3ki4n it went great, I’m flying it currently! My trial was great, all you have to do is stay calm, cool and collected in a pressurised environment. It’s so much fun too!
@@TheWaitersAcademy thanks! I’m really happy with my decision. Turns out they interviewed 120 people and I happened to be one of the lucky ten they chose! Taking big leaps even with nervousness is always the right way!
I have a trial shift for a japanese bbq restaurant. Im good at customer service as i have past experience in working in fast food take aways and snackbars. However my only concern that when i went into the dining area there were no numbers on the tables presented, so i wasnt quite sure if i had to memerise which food goes to which table? Im just scared i will mix up the orders with someone elses? Will they expect alot from me as a trial run? I dont know the menu off by heart, what if a customer asks me for a recomendation on what to eat?
Sounds like you know what are you talking about and what to expect and that is very good start! The table numbers you should be able to learn in 5 minutes or even less, so make a point to learn it. The menu is always good to know when you are on the floor so at least go through it with some of the head waiters just before the shift and ask questions about items you are not familiar with! Recommending food on your first shift is not recommended :) so to say! If some one asks tell them you are trainee and you will call your head waiter to make recommendations! But it is good to know if someone ask what is ...scarmorza to be able to explain! Anyway no one will expect you to be perfect on your training day! Still it is good to give good first impression! Good luck!
Its really good point but sir please you should have to speak slowly English because we are beginner and we can't here you correctly .we left some point when u speak.
Ana Ochoa, you should know that we all struggle when we get 3 tables within a minute or two! Doesn't matter how good, fast or whatever you are! Experience here help as to keep calm and work your rounds! Don't get panicked, just keep calm and know that no matter how hard and stressful it is in this moment, everything is going to be fine in 15 minutes! What I usually do is, if I cannot get someone to help mew, I do rounds! I take the menus for all three tables and I greet them one after another! Then I get the drinks order again together and then I go and punch it in together. Then I go back and start taking the food order! You can usually sense which table is in a hurry, or hungry and which table is in a great mood and just talking non stop to one another and laugh! You should leave this table for last and start with the one who looks nervous and hungry! once you have taken the order from all tables ...well the stress is gone and you can just relax and do your job further! There is no way to escape the stress! Our job is stressful and multitasking like not many other in the world! But like I said it is 15 minutes that you need someone to help you or just do the tables by rounds and do your best! If you are three weeks there, I am sure it is tough! the good thing is that with every other week it will get better! So my advice is: do all the tables at the beginning together! Menus, drink order, food order! Stay calm, we can do only so much and the guests understand that....most of the time :) I wish you a good luck and good tips :)
The Waiter's Academy thank you, better organizing how I take care of guest is definitely what I need to do.. sometimes I feel everything gets scrambled in my brain with a bunch of small requests. Thanks again!😊
The Waiter's Academy What about when you are over extending yourself like in my case where I have 32 tables to keep an eye on by myself? Any tips on prioritization or how to handle something like that effectively?
The Woah, where do you work? I have never heard or witnessed something like that! If you can handle 32 tables by yourself, you are by far the best waiter in the world :) Tell me more about your place. Is it a buffet? Do the guests only eat or they get drinks too? Fast food restaurant? I can't imagine one waiter on 32 tables without help! When I was 22 and working illegally in Cyprus I was the only waiter in a restaurant with 24 tables and there was one cook in the kitchen! Always full and I had to run so much that my guts were hurting! I was doing sections! If I go to one corner of the restaurant I make sure to check on all 6 tables that were there and take care of anything they need! than the other corner and so on. If some one from a table in the other corner wanted something I was just giving them a sign to wait and their time will come! you cannot afford to run from one corner to the other and then back, you have no time! So maybe yo should try the same, but no matter what do you try, 32 tables are just too much for one person! Good luck, brother :)
Thank you for your video. I've been working as a cook for many years. i want to be a waiter now. But i am kind of shy, any advise how to start conversation with a guess? What do i do or say so the guess like me.do You have a video on how to start a conversation? They started me as a bussboy,but They will let me be a waiter in a few weeks. Please help.
Well, as long as I understood while there it is very hard to obtain a work visa as a waiter in Singapore ...if not impossible! But you can always try! There is no impossible things!
Good luck Ceara and you have made the right choice! I have personally helped few people to switch from fast food to restaurant and they are all doing great right now! YOu will too!
Tomorrow is my first day as a waitress. Im like trying to learn as much as possible. I’m nervous but excited to just get those first new days over and done with so I can just skip to being good at this somehow 🤷♀️
If u want to learn more Hospitality Skills About Food & Beverages Store, Types Of Crockery, Sizes of Crockery & Their Use, How Many Types of International Table Services, Food Safety, Food Hazards, 7 Principles of HACCP, How To Store Food, Food Storing Temperatures, Basic Silverwares & Polishing Methods of Cutlery Which Equipements use for Polishing Silvers, All Food & Beverages Presentations, and many More Visit to my Channel Hospitality Skills By Naeem Mughal
Awesome Videos Brother...I had two server jobs 2013-2015, used trays. I am getting back into the restaurant business at the age of 40 to support my online business (digital marketing consulting) after finding your videos. I figured I will start at the fine dining level in NYC not using trays (I am a little nervous, yet confident), as a busser....optimize each level........becoming a runner is next.........then work my way up to server........in house. During this process, I will develop a digital marketing strategy for the restaurant to increase their clientele and strive. The Master Plan. Thanks Again, Holler if you are ever in NYC.
I love your plan! This is how we all need to act. Use the job to support you while you working on your bigger dreams. I've done this all my life and I have made more money from the side business than from the job....and I have made a lot of money from the job :) Best of luck!
@@TheWaitersAcademy Thank You....I was losing my motivation slightly because of my age...until I have seen your videos, then my fire came back...I appreciate you and all that you are doing...You give the young and older confidence and you're also a great teacher....I enjoy being your student. Talk soon and I will update you on my journey.
I am starting my new job as a waitress and I really enjoyed this video, and the steps make sense, I like to write things down as well and I see how it can help customers service. 🙏
www.amazon.com/shop/thewaitersacademy I’m excited to present my own Amazon store page! Please DO NOT!!! buy anything you don’t really need! Still, you can support my work by clicking on this link and buy some necessary stuff you are going to buy anyway! I am thankful for that and I promise that the channel will continue to educate and entertain for free for years to come! Thanks and God bless!
I’m starting my front of house apprenticeship next month and one of my biggest flaws is taking a food order and this has helped so much! I’ll be sure to put this to use, thank you :)
Thank you so much for your training on this channel...it’s make my work as a server much easier...and make a lot of money..cause I had more time to communicate to the customer
Very thoughtful, thank you very much. I am about to start a job as a waiter and have been planing for a something like this organized scheme for orders and you helped me.
I've been a cook for the past 15 years and now I'm trying serving in the front house. I'm kinda nervous about interacting with the costumers si this helps me a lot. I know about food but not about wines and mixes. Thanks for this video
Thank you so much for your advices I'm starting to work as a waiter, last night I had a table of five people,and I took the order I place the order,fine. For drinks they order a bottle of wine and it took me too long to find it,So after I suggested two different bottles, so they picked one, I served them and appetizers arrived on time they were already hungry. And I helped a party off twelve, plus two more tables..
Good luck, Franco! I hope everything went fine for you! Use the videos and the Waiters Academy free training to improve your skills and knowledge! It is every day learning experience with this job, but the more you know and experience the better life you create for yourself/
Love the videos. Very helpful. Although his accent can be difficult at times. But also pretty funny. Like when he is speaking of the guests main course. It sound like he is saying the guest's inner course . Over and over again! "The guest wants inner course, the guest does not want inner course." LMFAO!
I work as a Hostess ,3 years already in 2020, and I love my job, but is about the Restaurant, cause I was working only for 2 days in some other place, and was the more terrible nightmare i ever have in my entire life, a mad house, where the other hostess treat me like a garbage. All is about the Restaurant you work, guests are deligthfull only a few can be an asholess, but the real issue sometimes in order to be successful in the Hospitality Business, is the coworkers and Managers. I am so lucky to work in a Restaurant where all my coworkers and Managers are like my family, and we support each others in every shift. Guests are the same, just nice people very regular, full of good manners and courtesy. I feel bless. And the other nightmare place, I send them where they belong, to THE HELL!!!!!! Thanks no Thanks. PK
You are completely right, Paulinha, the co-workers are most of the time bigger problem than the guests! As I always say, very small percentage of the guests are rude or difficult and they come and go! The colleagues are there all they long and if you don't have a good team it makes your life miserable! So you have done the right thing! If you cannot change the atmosphere, just find another job and go on with your life! Good luck! Stay happy!
Yes boss you clearly does everything. Very useful tips. Apreciate it. I too a long time waiter and i had lots of good and bad experiences like what you said. Also you should have present knowledge as well how to deal with angry customer in terms of time-delayed food. If everything is perfect eventually you can see million dollars on your hand that's called as tips..😀😀😂 Good luck all waiters.
Thanks for this helpful video. I love it. The only thing I wonder is how can you stay with a notebook that big. My pants can hold just a little notebook to take orders. Actually, I’d love to have that size of a notebook in order to have more room to be clearer in my notes. But I think I wouldn’t be able to carry a notebook that big. Thank you again. I love your videos.
i guess i made the right decision for coming here..i find your video very interesting and useful for me especially that you were able to explain it in a very simple way that i can understand it..though its a li'l bit long but its clear and precise.. i was looking for a video that can help me understand more the process of taking orders wherein i can also explain it to my students the way you are explaining it on the video..i even checked your other videos and downloaded it, hehe, like, how to open a bottle of wine, how to carry a large food tray ,because its very easy for me to follow it and explain it also to my students how it is done..so thank you for these videos, i'll be applying it next week for my first day in class.. whew! good luck to me.
Good luck to you, Vamdragon :) i am glad you like the videos and they are free for everyone to use them anyway they like! I know the videos are long but I am trying to explain the best I can everything we do, so the new waiters can understand it easily and use the technique to improve their skills!
The Waiter's Academy yeah i know..the more u explain it the more it is understandable., and thats what matters most..anyways i never get bored watching it coz i find u funny the way u explain it hehe..
Nice video very helpful! I'm going to start soon, and I want to know all the details. The does & donts. I'm so glad to see your channel. I subscribed. Thank you!
CLASSMATIKAS, THANK YOU FOR SUBSCRIBING AND FOR THE KIND WORDS. THERE IS A LOT OF USEFUL INFO IN THOSE VIDEOS AND MORE ARE ABOUT TO COME SO LEARN AND GOOD LUCK WITH THE NEW START!
@@horseplop9 I was in Davos for this season! Now I will take 8 months free and then we will see how it goes! My fave is by far Tichino and especially Ascona, Lucarno region!
Here is the answer to both of you guys! When I start a new job in a new country ( and that has happened very often) I tell the managers I need to spend a day or two on expo and as a runner! This is the best and fastest way to learn the menu! You have to off course before everything get the menu card, read it, learn it, google everything you don't understand but then work on the espo or as a runner one or two days and you will know everything on the menu perfectly! The job will be much easier after that! Good luck!
Here is the answer to both of you guys! When I start a new job in a new country ( and that has happened very often) I tell the managers I need to spend a day or two on expo and as a runner! This is the best and fastest way to learn the menu! You have to off course before everything get the menu card, read it, learn it, google everything you don't understand but then work on the espo or as a runner one or two days and you will know everything on the menu perfectly! The job will be much easier after that! Good luck!
Love your video on taking orders. This was only the left side of the order right?? I'm starting as a managing waiter for two restaurants in a 600 million project (that's Danish kroner) it opens up March next year and I really need the opening to go smoothly
Android GamePlay, thanks for the comment. I participated in few openings of big and small projects and my observation is that you have to have experienced staff and you still have to train them really good in order to have a successful operation from the start! If you hire new waiters and train them good - it will still not be enough! If you hire experienced waiters and rely solely on their experience and don't put them through extensive training - not good enough either! So that is my advice for you! Good luck with the project! Opening a new restaurant or bar or hotel or any development is a difficult task! All the best!
The Waiter's Academy thanks for your reply. The project is Hotel Alsik in Soenderborg Denmark. It will indeed be a handful with 4 restaurants opening at the same time😉
Hehe, I've forgotten a course before. It's awful. Especially when it's a family or something and they say, oh we can't wait any longer, we have to get the kids home to bed, etc. (For newbies) - In my experience, if you were doing something, and you get distracted, and then you come back and can't remember what it was - DON'T think, oh well, I can't remember, it can't have been important. NO. It most likely WAS important. Go and check your tables, Go and check your orders. CHeck the tickets on the pass. It's more than likely you forgot something 😲
Fifty years ago, I worked at a famous Italian restaurant on East 56th Street in Manhattan. This is close to exactly how I was trained while trailing. I worked in the business for just a few years, but the discipline of note-taking, organizing information into sequential columns, circling variables, etc has stayed with me throughout my life and was extremely helpful in a spectrum of circumstances during a successful professional career. I hope many people follow your excellent advice. Keep up the good work!
Unfortunately in my area it’s hard to prevent waiter turnover, and keep good ones. It’s a busy restaraunt near Trenton NJ, so there are a lot of tables that just tip horribly. It can really destroy morale. Some people just don’t get 20% average, they don’t get that you tip out other employees and even with no tips period (will never happen) you get taxed on sales .1
We deal with situations like that! More training for the waiters and more info for the guests is useful! Still, very busy restaurants tend to have big turnovers because the waiters work too hard and don't make so much! It is what it is!
More easy, to do. Stop 5 or 10 seconds, making a doble check. Good tips!! Thanks Mister. 7:50 Картофельный суп :D wow your informations was so useful to me thanks a lot for that ..
It is like everything else in life. Do you remember your first ride with a bike, or skiing or anything new at all . Keep trying your best and practice at home. You will do great!
I am a fresh grad. And started working on a restaurant 5months ago. Thank you for giving me more ideas on taking orders like putting numbers of the guest so that you know where to serve the food to the right guest who ordered that food.
You are very good to teach , seems you have great confidence and experience and telling the depth of the heart, this what I was looking for to learn , I want to the customer to be happy with leave good tips also , really appreciated for your time and video for telling us all in one , god bless you
The sequence of service should be complete after serve the food (be sure of test of food + serving desert + serving beverage during meal + present the Cheque + forward the guest
I was at a street festival and at a stand and there were too many costumers - they wanted perfect beer and drinks fast .... also one need to be perfect with change ....
Kids in generally don't wait, you order their meals with the starters but what I always do is if some guests orders starters and others don't, I am telling them: So, I am going to bring first the salad and the soup for the ladies (for example) and then all the main courses together! If they say it is okay, so you do! Sometimes if only one man has ordered starter and they are 4-6 people we don't want the whole table to wait for this one man, so they will tell you to bring their meals with his starter and then he can eat alone the main course! But in fine dining, the other guests simply wait for the people with starters to finish and then eat all together main course!
Ok, I have a question. It's first time I gonna work as a waiter and my question is a bit funny or stupid, I don't trust my memory, any tips how I could memorize what people have ordered?
Learn the menu first! If you know every item on the menu it will be much easier for you! But as Brent says, you should write everything the guests ordered down and you will be fine!
Good recommendation! Thanks a lot! If I have not said it in the video I usually take the drink order before I get to the food order! But if someone still orders a drink while ordering the food I write it in top of the list , next to the table number! Still, I appreciate your input very much! Thank you!
Hey guys, , give me your support by creating a profile on the Waiters Network today. That will mean a lot to me and it will allow me to help you and many others in the future, providing jobs, training and advice for free! Thanks for your help.
I am always available if you have questions.
www.waitersnetwork.com
Hi sir I enjoy watching your channel so much pretty much inspiring I am a waiter at the ibero star hotel and spa in montego bay jamaica and I love it so much but it's only doing it now for about 7months now but I still need more to it so here I am tuning in to your channel for it and it's really helping out alot in what I didn't know or aware of as yet.
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Good day Sir.im going for an interview for a new job as a waitress. My worry is as im doing my research one of the waitress there told me that they dont write down orders in the waiter's book, you must master everything in your mind. Will i manage to that🤦
@@eneresnyandoro2306 everything that is new at the beginning looks hard and even impossible!
In the beginning, it will be tough but I don't believe the manager will forbid you to write down the order during your first few days or weeks! Ask! To be able to remember everything you will need to learn very well the menu! This takes a little time! Whatever it is, don't doubt for s second that you will manage better than most! You will! Best of luck!
Good advice. I once worked with a very good server who told me she remembered everything and didn’t need to write it down. I was impressed but I still used my own method. One night she screwed up a table by NOT remembering 3 orders due to stress. It created a domino effect which caused the guests to complain and her to be chewed out by our fussy manager. So much for remembering it all!
I’m starting my first job and I’m so terrified of messing up, thanks for this :>
You will do great! Don't forget that we all started the same way and we all make mistake! Apologize and move on! Good luck!
How'd it go?
@k0rzza oOf
I will start my job tomorrow too! I'm very scared and don't know what's gonna happen..
Yep me too and i'm doing it for a wedding. I'm excited but also very nervous
Your stuff is spot on,sometimes as a busser I sit thru a shift and just have the most negative servers, complaining to the point I worry the guests will overhear. I chalk it up to them having a hard day, but jeeze.
Actually Im an It student but I work as a waiter it boost my cofidence because Im a shy type person . So Im searching how to be a good waiter.
good luck!
How is ir
Same here
I hope it went well. I deal with anxiety and this has helped me much, even if it is stressful at times, but it has made me stronger, through the tears and everything lol
Same baddy
Hey guys, there is much more about taking an order and I am already thinking about part two of how to take an order! Any input will be very welcome!
Waiting
Thank you! It will be done in one week :)
Thank U For the TiP God BLess U
Gerad curry, God bless you too! Thanks for being here!
It would be great to make a video about ala catre order and serving. Greetings from Croatia :) you are great brotha!
I really like this because of how organized his system is. I disliked my listing to confusing, thanks!
Thanks Saul! I use this for many years and it works for me! Try it!
I'm growing step by step by your grace thank you very much sir may God bless you
May God bless us all!
Keep learning and growing! A beautiful life is out there for people like you!
This is so helpful. I like that you talk about every single step and don't leave anything out, basically telling us exactly how you do it step by step. I'm going to study this and try to follow it step by step. Do you have any videos on Banquet service and is it much different than regular service?
Sir , I'm a trainee steward from Sri Lanka . I'm learning Happy happyly and well from your videos . I'm really thanking you making so many student's hotel field life brighter ❤ . I wish you to be able to keep up the good work further more 🌺🥰🌿
Thanks! I appreciate the kind words! Good luck with the job!
Good stuff. I'm a total a.d.d guy and need lists for everything. This is exactly how I try to make my lists so that's a great template. Somehow I landed a job paying 40 p.h plus tips as my first waiting job so I really want to make a good impression so I don't look like an idiot.
Sound very good Christian and this is the right approach! You have landed a great job, try your best to keep it! Good luck!
@@TheWaitersAcademy I certainly will. And I'll check out the rest of your vids before I start so I'm as prepared as I can be.
Thank u for the advice sir. Tonight is my first day at work as a waitress and I’m actually nervous because it’s my first time to have this kind of job. But now after i watched this video i felt relieved. Thank u so much!
Good luck, Marian! Smile and don't let mistakes to put you down! We all started this way in our job.
Really great advice for new waiters! Well done Sir! :)
Your videos have help me move around more confidently sir. Even if where i work has no standards. Im actually a bartender but i have to be versatile due to certain unfortunate circumstances. But anyways uve help. Thank you sir!
Thanks a lot! Good luck, Jessy!
Thankiu . Very mucho. Sr. I'm a new waiter and those videos help me a lot in my job.
Glad to hear that, Wiler! Best of luck with the job! Make sure you take the free online course too!
Got my trial shift in an hour and I’m kinda nervous 😬
I hope it went well, Keira and you have got a cool job now! Best of luck!
how did it go?
@@user-zw2gs3ki4n it was super easy but unfortunately the place just wasn’t right for me.
Omg me too in less than 3 hours so nervous, any tips? My first very time
@@zee4152 be confident! And it’s ok to mess up, no one expects you to know everything the first time.
Thank you so much,it helps me a lot.I'm from China,I'm gonna have a interview with Disney Cruise Line,wish me luck LoL.
Best of luck Yuan! I didn't know that my videos are watched in Chine but it is a honer! Disney is a great company to work for so go for it!
The Waiter's Academy I had passed the interview,I got a job as a Assistant Dining server,I just want to say "Thank you",I had watched tongs of videos in your channel before the interview,it really helps me lot.And I have recommended your channel to my friends,cause it's really helpful.Wish you get more and more subscribes.😄
Nice video
Thank you so much Boss. I'm in Ghana . And I a waiter. I have learned alot from you especially how to open a bottle of champagne. We all open to pop it but since I saw your video, I have learned to open gently and trust me my tips are just increasing. I appreciate thanks alot.
Very helpful video, thank you very much! :D Applied to be a waitress at Olive Garden! You earned a subscriber :D
Thanks Yazmin! Good luck with the new job! It is not easy there but you can learn a lot!
"This guy's gonna have intercourse and everyone else is gonna wait" hahah best line 11:50 but I do appreciate the tips and tricks keep up the good work man hope all is well
:) Claw , maybe it sounds like that but in fact it is internet course :) And thanks, so far so good! Take care!
😂💀💀💀💀💀
Wow that is great
Amazing info
Thank Jordan!
Thanks
You are welcome, Diogo!
Thank you.
You are welcome, Lincoln Bias!
great tips, thank you sir
You are welcome Tifang! Don't forget that the Online Waiter Training course is free on the website and Waiters Network is the place to creat your profile and let your next job find you there!
Good luck!
@@TheWaitersAcademy really that's great,I will creat my profile right away
@@suzybright8537 Thanks Tifang! I really appreciate that!
perfect training videos
Mustaffa Mansoor, thank you for the kind words!
Trial shift in 3 hours… I have experience in a quite restaurant, but now I’m going to be in the city
how did it go?
Hi Layla, I hope it went well and you are doing a great job right now. It is the right move to go to the big city! Good luck!
@@user-zw2gs3ki4n it went great, I’m flying it currently! My trial was great, all you have to do is stay calm, cool and collected in a pressurised environment. It’s so much fun too!
@@TheWaitersAcademy thanks! I’m really happy with my decision. Turns out they interviewed 120 people and I happened to be one of the lucky ten they chose!
Taking big leaps even with nervousness is always the right way!
Layla omg mine too! i got the job yay! can’t wait to start. i go in to sign my contract tomorrow 🤎🤞🏽
Thanks man
Welcome, Ruth
I have a trial shift for a japanese bbq restaurant. Im good at customer service as i have past experience in working in fast food take aways and snackbars. However my only concern that when i went into the dining area there were no numbers on the tables presented, so i wasnt quite sure if i had to memerise which food goes to which table? Im just scared i will mix up the orders with someone elses? Will they expect alot from me as a trial run? I dont know the menu off by heart, what if a customer asks me for a recomendation on what to eat?
Sounds like you know what are you talking about and what to expect and that is very good start! The table numbers you should be able to learn in 5 minutes or even less, so make a point to learn it. The menu is always good to know when you are on the floor so at least go through it with some of the head waiters just before the shift and ask questions about items you are not familiar with! Recommending food on your first shift is not recommended :) so to say! If some one asks tell them you are trainee and you will call your head waiter to make recommendations! But it is good to know if someone ask what is ...scarmorza to be able to explain! Anyway no one will expect you to be perfect on your training day! Still it is good to give good first impression! Good luck!
Thankyou very much sir 😁🙏🏻
Most welcome! Best of luck!
I like everything sir 😍
Well, Mind rule, thanks again! Sure there is something not to be liked so much, but I am trying my best :)
Nice video sir
Thanks Abdur Rahman!
Thank yo so much.
interesting video sir
Its really good point but sir please you should have to speak slowly English because we are beginner and we can't here you correctly .we left some point when u speak.
Sorry, can't talk slower than that.
I will have that pot soup sir.
😀
What about when you have multiple tables to take care of?? I have 3 tables at a time where i work, im struggling, it's my 3rd week..any advice?
Ana Ochoa, you should know that we all struggle when we get 3 tables within a minute or two! Doesn't matter how good, fast or whatever you are! Experience here help as to keep calm and work your rounds! Don't get panicked, just keep calm and know that no matter how hard and stressful it is in this moment, everything is going to be fine in 15 minutes! What I usually do is, if I cannot get someone to help mew, I do rounds! I take the menus for all three tables and I greet them one after another! Then I get the drinks order again together and then I go and punch it in together. Then I go back and start taking the food order! You can usually sense which table is in a hurry, or hungry and which table is in a great mood and just talking non stop to one another and laugh! You should leave this table for last and start with the one who looks nervous and hungry! once you have taken the order from all tables ...well the stress is gone and you can just relax and do your job further! There is no way to escape the stress! Our job is stressful and multitasking like not many other in the world! But like I said it is 15 minutes that you need someone to help you or just do the tables by rounds and do your best! If you are three weeks there, I am sure it is tough! the good thing is that with every other week it will get better!
So my advice is: do all the tables at the beginning together! Menus, drink order, food order! Stay calm, we can do only so much and the guests understand that....most of the time :)
I wish you a good luck and good tips :)
The Waiter's Academy thank you, better organizing how I take care of guest is definitely what I need to do.. sometimes I feel everything gets scrambled in my brain with a bunch of small requests. Thanks again!😊
Ana Ochoa, you are welcome! Good luck with the job!
The Waiter's Academy What about when you are over extending yourself like in my case where I have 32 tables to keep an eye on by myself? Any tips on prioritization or how to handle something like that effectively?
The Woah, where do you work? I have never heard or witnessed something like that! If you can handle 32 tables by yourself, you are by far the best waiter in the world :)
Tell me more about your place. Is it a buffet? Do the guests only eat or they get drinks too? Fast food restaurant? I can't imagine one waiter on 32 tables without help! When I was 22 and working illegally in Cyprus I was the only waiter in a restaurant with 24 tables and there was one cook in the kitchen! Always full and I had to run so much that my guts were hurting! I was doing sections! If I go to one corner of the restaurant I make sure to check on all 6 tables that were there and take care of anything they need! than the other corner and so on. If some one from a table in the other corner wanted something I was just giving them a sign to wait and their time will come! you cannot afford to run from one corner to the other and then back, you have no time! So maybe yo should try the same, but no matter what do you try, 32 tables are just too much for one person! Good luck, brother :)
Thank you for your video. I've been working as a cook for many years. i want to be a waiter now. But i am kind of shy, any advise how to start conversation with a guess? What do i do or say so the guess like me.do You have a video on how to start a conversation? They started me as a bussboy,but They will let me be a waiter in a few weeks.
Please help.
See the video " how to small talk with guests.
Best of luck. You have made a great move.
We call intercourse "appetizer" in America so you had me dying every time you said intercourse because in America that means sex.
Hi Brenda, sorry about that! I have shorted Internet course into intercourse 😬😜😄
What can I say, life has to be fun too!
Intercourse or main course 🤣
I am pursuing diploma
Can i go for singapore for work
Well, as long as I understood while there it is very hard to obtain a work visa as a waiter in Singapore ...if not impossible! But you can always try! There is no impossible things!
Sir i want to know about yourself,
I worked fast food for 6 years but I'm starting a waitressing job tomorrow so this was very insightful
Good luck Ceara and you have made the right choice! I have personally helped few people to switch from fast food to restaurant and they are all doing great right now! YOu will too!
How was it I’m planning on getting one aswell
@@rockyyadav6790 go for it! Not everyone like being a waiter but it is a great job and if you like communicating with people you will love it!
Tomorrow is my first day as a waitress. Im like trying to learn as much as possible. I’m nervous but excited to just get those first new days over and done with so I can just skip to being good at this somehow 🤷♀️
How did it go?
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also take note of what the guest is wearing to send in the right order to the right person!
Very interesting point, Mr.Amores!
Awesome Videos Brother...I had two server jobs 2013-2015, used trays. I am getting back into the restaurant business at the age of 40 to support my online business (digital marketing consulting) after finding your videos. I figured I will start at the fine dining level in NYC not using trays (I am a little nervous, yet confident), as a busser....optimize each level........becoming a runner is next.........then work my way up to server........in house. During this process, I will develop a digital marketing strategy for the restaurant to increase their clientele and strive. The Master Plan.
Thanks Again, Holler if you are ever in NYC.
I love your plan! This is how we all need to act. Use the job to support you while you working on your bigger dreams. I've done this all my life and I have made more money from the side business than from the job....and I have made a lot of money from the job :)
Best of luck!
@@TheWaitersAcademy Thank You....I was losing my motivation slightly because of my age...until I have seen your videos, then my fire came back...I appreciate you and all that you are doing...You give the young and older confidence and you're also a great teacher....I enjoy being your student. Talk soon and I will update you on my journey.
I am starting my new job as a waitress and I really enjoyed this video, and the steps make sense, I like to write things down as well and I see how it can help customers service. 🙏
Best of luck Loree!
More easy, to do. Stop 5 or 10 seconds, making a doble check. Good tips!! Thanks Mister.
Thanks Vagner!
I’m 16 and I am starting my waiter job in 2 days and was SO nervous- thank u so much for helping out ! :)
How was it?
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I’m excited to present my own Amazon store page! Please DO NOT!!! buy anything you don’t really need! Still, you can support my work by clicking on this link and buy some necessary stuff you are going to buy anyway! I am thankful for that and I promise that the channel will continue to educate and entertain for free for years to come! Thanks and God bless!
I'm going for a trial shift today, first ever job! Thank you for the advice, it helped a lot :)
How did it go? 8 hope you are doing well
@@TheWaitersAcademy it went very well and I’m getting more shifts soon! Thank you for the help :)
@@m00dy.c0we Congrats and good luck!
Thank you for saying to take 5 seconds to look at the order before firing how often under pressure I don't do this good advice thank you stay blessed!
We all do this, Jamie! When you work under stress you skip a lot of steps and it leads to mistakes!
Hey sir,am starting my job as a waiter,give me tips so I can be good at it,,,what really matters as a wait staff?Thank you
Thank you for saying to take 5 seconds to look at the order before firing how often under pressure I don't do this good advice thank you stay blessed!
mostly when you work with a Michelin star rated chef ! 0 tolerance for mistakes even the manager dont show up in the kitchen hhhh
I’m starting my front of house apprenticeship next month and one of my biggest flaws is taking a food order and this has helped so much! I’ll be sure to put this to use, thank you :)
Good luck with the job Wild Flower! I'm glad I can help a bit :)
Holly Jenkins lol same at an Italian restaurant 😏
Ali Ali nice! X
I AM STILL TRYING TO REMEMBER WHERE ALL THE BUTTONS ARE IN THE COMPUTER
You're a beautiful person and it shows you love what you do! Thank you for lighting my fire for our industry again!
Conservative Jew, you are very welcome! That is exactly why I started doing this! And yes you are right I love what I do! Good luck to you!
Thank you so much for your training on this channel...it’s make my work as a server much easier...and make a lot of money..cause I had more time to communicate to the customer
I am glad to hear that, Ling! Great job! Where are you from?
Thanks Waiters academy for taking us into the lessons of how to improve our knowledges to serve more better the customers.
You are welcome Manuel! Best of luck!
wow your informations was so useful to me thanks a lot for that ..
Mohamed Inshaf, thanks a lot for the comment! I am glad I have been of help!
Very thoughtful, thank you very much. I am about to start a job as a waiter and have been planing for a something like this organized scheme for orders and you helped me.
Thanks Nikola! Best of luck with the job!
I've been a cook for the past 15 years and now I'm trying serving in the front house. I'm kinda nervous about interacting with the costumers si this helps me a lot. I know about food but not about wines and mixes. Thanks for this video
Welcome to FOH Sotero. Just keep learning and you will get more relaxed and you will do great!
Thank you so much for your advices I'm starting to work as a waiter, last night I had a table of five people,and I took the order I place the order,fine.
For drinks they order a bottle of wine and it took me too long to find it,So after I suggested two different bottles, so they picked one, I served them and appetizers arrived on time they were already hungry.
And I helped a party off twelve, plus two more tables..
So you have done great, Wally! Good luck with the job!
im starting tommorow with my waitering job...im stresed if im going to mess up....thanks for this video....im feeling positive nom
Good luck, Franco! I hope everything went fine for you!
Use the videos and the Waiters Academy free training to improve your skills and knowledge! It is every day learning experience with this job, but the more you know and experience the better life you create for yourself/
Love the videos. Very helpful. Although his accent can be difficult at times. But also pretty funny. Like when he is speaking of the guests main course. It sound like he is saying the guest's inner course
. Over and over again! "The guest wants inner course, the guest does not want inner course." LMFAO!
You're sweetie:)
I like the blank piece of paper idea. I got so mixed up on my first day and the busyness of the lined paper just mixed me up more
Me too! Blank paper is better for sure!
I work as a Hostess ,3 years already in 2020, and I love my job, but is about the Restaurant, cause I was working only for 2 days in some other place, and was the more terrible nightmare i ever have in my entire life, a mad house, where the other hostess treat me like a garbage. All is about the Restaurant you work, guests are deligthfull only a few can be an asholess, but the real issue sometimes in order to be successful in the Hospitality Business, is the coworkers and Managers. I am so lucky to work in a Restaurant where all my coworkers and Managers are like my family, and we support each others in every shift. Guests are the same, just nice people very regular, full of good manners and courtesy. I feel bless. And the other nightmare place, I send them where they belong, to THE HELL!!!!!! Thanks no Thanks. PK
You are completely right, Paulinha, the co-workers are most of the time bigger problem than the guests! As I always say, very small percentage of the guests are rude or difficult and they come and go! The colleagues are there all they long and if you don't have a good team it makes your life miserable! So you have done the right thing! If you cannot change the atmosphere, just find another job and go on with your life! Good luck! Stay happy!
Yes boss you clearly does everything. Very useful tips. Apreciate it. I too a long time waiter and i had lots of good and bad experiences like what you said. Also you should have present knowledge as well how to deal with angry customer in terms of time-delayed food. If everything is perfect eventually you can see million dollars on your hand that's called as tips..😀😀😂 Good luck all waiters.
Thanks Ramesh!
Seeing right handers write still confuses my brain to this day
Sorry. 😇
Thanks for this helpful video. I love it. The only thing I wonder is how can you stay with a notebook that big. My pants can hold just a little notebook to take orders. Actually, I’d love to have that size of a notebook in order to have more room to be clearer in my notes. But I think I wouldn’t be able to carry a notebook that big.
Thank you again. I love your videos.
Thanks Fran. I cut my own paper and the size is exactly what I can put in my apron's pockets.
i guess i made the right decision for coming here..i find your video very interesting and useful for me especially that you were able to explain it in a very simple way that i can understand it..though its a li'l bit long but its clear and precise.. i was looking for a video that can help me understand more the process of taking orders wherein i can also explain it to my students the way you are explaining it on the video..i even checked your other videos and downloaded it, hehe, like, how to open a bottle of wine, how to carry a large food tray ,because its very easy for me to follow it and explain it also to my students how it is done..so thank you for these videos, i'll be applying it next week for my first day in class.. whew! good luck to me.
Good luck to you, Vamdragon :) i am glad you like the videos and they are free for everyone to use them anyway they like! I know the videos are long but I am trying to explain the best I can everything we do, so the new waiters can understand it easily and use the technique to improve their skills!
The Waiter's Academy yeah i know..the more u explain it the more it is understandable., and thats what matters most..anyways i never get bored watching it coz i find u funny the way u explain it hehe..
Haha thanks, Vamdragon, being funny is part of the game :)
Nice video very helpful! I'm going to start soon, and I want to know all the details. The does & donts. I'm so glad to see your channel. I subscribed. Thank you!
CLASSMATIKAS, THANK YOU FOR SUBSCRIBING AND FOR THE KIND WORDS. THERE IS A LOT OF USEFUL INFO IN THOSE VIDEOS AND MORE ARE ABOUT TO COME SO LEARN AND GOOD LUCK WITH THE NEW START!
After messing up today at work! I came straight to learn some tips. Was my first day tho 😕
Hi Carmaine, I hope you are doing better now! Good luck and don't forget that we all mess up once in a while!
A am a indian waiter I like this video
Thank you!
Are you In India??
@@horseplop9 if you are asking me, no I am in Switzerland right now!
@@TheWaitersAcademy Oh no im sorry i ment the origional comment person. What part of Switzerland? 🇨🇭 Basel and Lucerne are my fav
@@horseplop9 I was in Davos for this season! Now I will take 8 months free and then we will see how it goes! My fave is by far Tichino and especially Ascona, Lucarno region!
It is useful for new begnner..
Thx Pramod
Nice one sir,very important because all your video improve my skills
Thanks Naftali! I appreciate that!
Keep up the GREAT work man! Your videos help a lot! Thanks!
Thanks The Game Changer, I appreciate that!
Great video!! Any tips on being a new server, trying to memorize the menu; especially with cuisine you are not familiar with?
Alexandra Ngo good question lmao i need to know the same
Here is the answer to both of you guys!
When I start a new job in a new country ( and that has happened very often) I tell the managers I need to spend a day or two on expo and as a runner! This is the best and fastest way to learn the menu!
You have to off course before everything get the menu card, read it, learn it, google everything you don't understand but then work on the espo or as a runner one or two days and you will know everything on the menu perfectly! The job will be much easier after that!
Good luck!
Here is the answer to both of you guys!
When I start a new job in a new country ( and that has happened very often) I tell the managers I need to spend a day or two on expo and as a runner! This is the best and fastest way to learn the menu!
You have to off course before everything get the menu card, read it, learn it, google everything you don't understand but then work on the espo or as a runner one or two days and you will know everything on the menu perfectly! The job will be much easier after that!
Good luck!
I am a new waiter this is powerful thank you for sharing I am going to be the best
Love your video on taking orders. This was only the left side of the order right?? I'm starting as a managing waiter for two restaurants in a 600 million project (that's Danish kroner) it opens up March next year and I really need the opening to go smoothly
Android GamePlay, thanks for the comment. I participated in few openings of big and small projects and my observation is that you have to have experienced staff and you still have to train them really good in order to have a successful operation from the start! If you hire new waiters and train them good - it will still not be enough! If you hire experienced waiters and rely solely on their experience and don't put them through extensive training - not good enough either! So that is my advice for you! Good luck with the project! Opening a new restaurant or bar or hotel or any development is a difficult task! All the best!
The Waiter's Academy thanks for your reply. The project is Hotel Alsik in Soenderborg Denmark. It will indeed be a handful with 4 restaurants opening at the same time😉
Hehe, I've forgotten a course before. It's awful. Especially when it's a family or something and they say, oh we can't wait any longer, we have to get the kids home to bed, etc. (For newbies) - In my experience, if you were doing something, and you get distracted, and then you come back and can't remember what it was - DON'T think, oh well, I can't remember, it can't have been important. NO. It most likely WAS important. Go and check your tables, Go and check your orders. CHeck the tickets on the pass. It's more than likely you forgot something 😲
Yeah, overlooking and skipping steps is a recipe for disaster
Loved the video, but funny fun fact; Speed the video up to 1.25 😂😂😂
Fifty years ago, I worked at a famous Italian restaurant on East 56th Street in Manhattan. This is close to exactly how I was trained while trailing. I worked in the business for just a few years, but the discipline of note-taking, organizing information into sequential columns, circling variables, etc has stayed with me throughout my life and was extremely helpful in a spectrum of circumstances during a successful professional career. I hope many people follow your excellent advice. Keep up the good work!
Wow! This is amazing story, Adam! Thanks for the kind words and for sharing this with us! God bless you!
Unfortunately in my area it’s hard to prevent waiter turnover, and keep good ones. It’s a busy restaraunt near Trenton NJ, so there are a lot of tables that just tip horribly.
It can really destroy morale.
Some people just don’t get 20% average, they don’t get that you tip out other employees and even with no tips period (will never happen) you get taxed on sales .1
We deal with situations like that! More training for the waiters and more info for the guests is useful! Still, very busy restaurants tend to have big turnovers because the waiters work too hard and don't make so much! It is what it is!
More easy, to do. Stop 5 or 10 seconds, making a doble check. Good tips!! Thanks Mister.
7:50 Картофельный суп :D
wow your informations was so useful to me thanks a lot for that ..
YOu are welcome Azevedo! Best of luck!
Just started a new job as a waiter. I hate how awkward I am
It is like everything else in life. Do you remember your first ride with a bike, or skiing or anything new at all . Keep trying your best and practice at home. You will do great!
I am a fresh grad. And started working on a restaurant 5months ago. Thank you for giving me more ideas on taking orders like putting numbers of the guest so that you know where to serve the food to the right guest who ordered that food.
Welcome Bruce! Good luck with the job!
You are very good to teach , seems you have great confidence and experience and telling the depth of the heart, this what I was looking for to learn , I want to the customer to be happy with leave good tips also , really appreciated for your time and video for telling us all in one , god bless you
I appreciate everything you say, Sheroz Arshad! Thank you! I hope I am helping.
The sequence of service should be complete after serve the food (be sure of test of food + serving desert + serving beverage during meal + present the Cheque + forward the guest
I am naughty? What I am hearing is intercourse? 🤣😂🤣 I am sure they will
New subscriber here i appreciate your video and its very good for learning your video sir
THanks R6!
Your restaurant doesn’t provide servers books where the pages are already setup for you?
Not many restaurants around the world do!
I was at a street festival and at a stand and there were too many costumers - they wanted perfect beer and drinks fast ....
also one need to be perfect with change ....
well, street festivals are stressful! I hope you made very good money at least :)
Hello, some guests just eat the main course, do not eat the starter or soup, is to wait for other guests to eat first ？
Kids in generally don't wait, you order their meals with the starters but what I always do is if some guests orders starters and others don't, I am telling them: So, I am going to bring first the salad and the soup for the ladies (for example) and then all the main courses together! If they say it is okay, so you do! Sometimes if only one man has ordered starter and they are 4-6 people we don't want the whole table to wait for this one man, so they will tell you to bring their meals with his starter and then he can eat alone the main course! But in fine dining, the other guests simply wait for the people with starters to finish and then eat all together main course!
Very useful information, thank you sir.
You're welcome, Jerry. Thank for being active.
who else was just not expecting this 7:38
This is before the Pandemic. Now it is all Delivery and To go orders. No need to learn any of this. switch to cooking school and fast food school.
Now there's a need to learn
I am treaning waching your vedios in sri lanka...❤️
Best of luck!
I hate the intro,just put the serving waiter while standing with a tray.
Tq sir I have learned a lot from u...😍😍😍
Shamaira, you are very welcome! Good luck!
You doing great job sir thanks 😍🙏
Mind rule, thank you!
Ok, I have a question. It's first time I gonna work as a waiter and my question is a bit funny or stupid, I don't trust my memory, any tips how I could memorize what people have ordered?
Write it down
Learn the menu first! If you know every item on the menu it will be much easier for you! But as Brent says, you should write everything the guests ordered down and you will be fine!
Nice tips. My only recommendation is to add a spot for the guests drinks...and keep the cups full...it works.
Good recommendation! Thanks a lot! If I have not said it in the video I usually take the drink order before I get to the food order! But if someone still orders a drink while ordering the food I write it in top of the list , next to the table number!
Still, I appreciate your input very much! Thank you!
I love your accent! 😊👏🏻
Thanks Savana! You have an amazing channel by the way! You are doing great job! Good luck!
Starting my first ever Waitress job today, wish me luck 😊😊😊 🤞
All the best👍💯