Hello waiters and waitresses , give me your support by creating a profile on the Waiters Network today. That will mean a lot to me and it will allow me to help you and many others in the future, providing jobs, training and advice for free! Thanks for your help. I am always available if you have questions. www.waitersnetwork.com
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Today my interview for the job as a busser so check this channel I got more idea to do so..now I I have an answer for my interview.. 3 hrs.. Left before my interview Goodluck to me.. Thank you sir!!
In our job the etiquette and the rules are created for the right handed people! That is why it is really hard for a left handed person to do the job properly, but don't get discouraged, I have worked with so many left handed waiters and they are doing an excellent job, no matter what!
Still going back to these vids. As a busser I have to do a lot of side work and often have 16+ tables, so I mostly clear, not much customer interaction.
Hi Chauncy, I believe you started a new job recently. It is normal to be out of time, especially when it is all new. There will be slow period too though and you will get better with time. You will find ways to interact with the guests but even if it is not happening try to learn as much as possible about the job of the waiter so you can move up sooner. The money are with the waiter :) Good luck, man!
I'm watching your video right and l'm going for an interview in hours time. Praying for a positive result in my interview. Thank you for an educative video.
Thanks a lot. For the Corona I have plenty of time to learn about restaurant and these courses are really useful . I hope healthiness for you and all people.
Good luck with the job Pepe! Get ready for hard work! They don't play games down in Greece but it is a great start! I did start my career cruising the Greek Islands and although it was the hardest job I have ever had in my life I am grateful for it all my life!
@brat pit Very well actually! I am still working in the hotel as we speak , and I'm also have become pretty good at the work :) (the vids helped a lot),the high season was a little hard ( We had like 700+ people at the restaurant with 8-9 waiters) But in the end all you need in this work is kindness, smile, will (and will to learn new things) and courage!
There are two video that are made exactly for your first day at work! ruclips.net/video/hQZittdnhQ4/видео.html ruclips.net/video/_RU6NTN2dQk/видео.html Good luck to you!
I just started working in an sushi and Asian cuisine restaurant, some of the rules are different but this is helping somewhat. I just want to make sure I don't loose my only job because I am not good enough. My boss just wants me to be faster and more alert and always doing something.
That is how it is Karen! Your manager want to see that you are learning as quick as possible and that you are putting the maximum effort to the things right! Do your best and you will be fine! Learn the food menu, the drink and the wine menu! Stay focused and busy! It is not easy but you can do it! Best of luck!
Absolutely right sir! With your experience every video looks interesting and watchable lot's of knowledge for a fresher or experience for both last this week I started to watch your videos all good knowledgeable thanks to guide to all FNB service personnel sir I joined your whatsaap group hope from there aslo can learn many thinks agian thanks
Andrei, good question! We all get overheated during rush hours! Even as an experienced waiter i catch myself sometimes running little too fast! Stop, take a breath and see what is the next task ahead of you! Talk to yourself! Tell yourself that no matter how bad it is, it will be over in an hour or so! If you take a second to think you will be able to organize yourself better and maybe combine two or even three tasks in one trip to the kitchen or the bar and save time! There is always something you can do better or faster if you can keep calm and poised!
Where i work i have to know all our guests by their names and special request for each of then including diets and allergies...really mental and fisical. Work 😐😧
It is true. But that means you work in a fine establishment. And once you know your guests and you do a good job for them you start making very good money.
Just curious do you have a video on bussing in bar and grill style restaurants that have a faster turnover than fine dining. Like one that does say 1000 covers a day peak season. I'd like to meet the balance between etiquette and speed. I'd say above casual but below fine dining environment. Any tips for me?
watch the video: How to bus tables fast! YOu will have to navigate between the two! It depends what your manager allows you to do while busing a table and the requirements of the job...sometimes those two contradict themselves , if you know what I mean! Still, there is a way to do things fast but still do it with elegance and style!
I have a like a question . Should you do like initiative like bussing the plates in between courses or is it better to ask permission to the person in charge before doing it? I am scared to bus the plates because I think it might cause confusion when they fire the tables orders. 2. Should I only do my specific tasks like bussing the plates in the oval tray and glasses in the service station( keeping it empty all the time) 3. Should I focus on the replenishing the silverwares, small plates, and making coffee? 4. Is it okay if you cannot bus all the time ( like doing beverage orders and doing some errands) and lastly speed in money that position right? I am dreaming of becoming a good Waiter someday, just improving my language skills . Hoping for your kind response and more power to you, I also watch all of your youtube videos Very informative and insightful for people working in the industry.
Hi Seiji, thanks for those questions and best of luck with your career in the future! First of all, you have to make sure that you are doing everything your job requires perfectly and then if you have time you should try do something extra, so you can help your head waiter and also learn how to do things! Bussing tables on your own is advisable only if you are an experienced busser and you have worked that with your head waiter! Other than that I would suggest you wait till you get a queue from him and then bus a table! You are saying that you are scared so I will assume you are a new busser! Then it is fine if you just attend to your duties and don't take extra responsibilities until you feel comfortable with the job! If your waiter has asked you to go get the drinks for a table it is perfectly OK to do it and of course, at this time you won't be able to bus the tables! If you are working for two or three waiters at the same time ( as is the case most of the time) you should make sure that you are not needed on the other station to perform your assigned duties before you do a favor to one waiter and go get his drinks! Whatever you do, the best thing is to communicate to your waiters all the time! If I send you for the drinks you tell the other waiters that you will be missing for a minute or two and then go get it if they are OK with that! You will become a great waiter one day! Take it step by step and try to learn as much as you can from every situation and from every person you are working with! Good luck!
Clumsy HOPE, it depends where you are working! I was in Florida at the beginning and started as a busser in a small family restaurant! They paid me 4.50$ an hour and then the servers gave me another 10-15$ every day tip! it wasn't much but as a beginning I was happy! in Grland Lux I was tipping my bussers around 40$ a night! one busser works for two waiters so you can expect around 60-70 dollars a day plus 6.50$ an hour salary! If you work lunch though, that will be much less! As a busser you don't make that much but this should be just the first step for everyone who wants to be a waiter! you work as a busser few months and you move to wait tables! then the sky is the limit! Good luck!
@@TheWaitersAcademy Hi! everything is great! I'm doing excellent and it's not bad at all. Hope you are doing well too! Cheers! Btw, never thought you would reply lol that's a nice surprise you did.
Thanks for the video. How do we know if the tips from the guests that they leave on the table is for you or for the waitress? And what if the waitress doesn’t want to share the tips with you, what should a busser do? Also, if there is no tips on the table but rather on the check, do the waitress and a busser will share or it depends on the waitress?
Every restaurant has a system of sharing the tip! The money on the table are not for you, if you are a busboy or busgirl! The money on the table are for the service and the waiter collects that and then share it with the other people according to the system! If a guest gives you money in your hand, than those are your money and you can keep it. Try do the best job you could possibly do and don't worry about the money too much! The money will come! Make sure that you learn and practice all you could to become a waiter in 6 months or up to 1 year! Good luck
Hi Tim, another great question! Thank you! Depends on the type of restaurant and the point of view! I can say there is a huge difference and you can say there is no difference. In casual dining the waiter work alone and he has a busser who helps him and maybe a runner as well! Most of the places use one busser for two or three station so the guy doesn't have much time for anything but cleaning and setting up tables! Still I have work in casual with busgirls and busboys that go out of their way to help me more with service, so they can get paid better and they can learn my job faster and grow! Then in fine dining you have Head waiter and back waiter! off course the job of the back waiter is overlapping with the duties of a busser but because he is fest on the station with me he has to do much more than bussing and setting up tables! Wine service, prepare the silverware for the next course, taking orders when I am busy and as a whole everything that the head waiter does, when the head waiter doesn't have the time he should be able to do it! The busser I would assume won't be able, because he is trained differently! Then in really special places, like Grand Hotel Tschugen for example in Switzerland the system is Chef de Rang ( Head waiter), Demi Chef de Rand ( back up waiter) , Comie de Rang ( busser) plus you have Metro di, runners, sommelier and even more! Than the back up waiter provide mostly service and the busser mostly bussing! So those are my observations and my thoughts on the subject :) How's it going with your job and the problem you had? Is it getting better?
Hi Ned! Yep, that's how I define a backwaiter proper: busser + runner + polisher + everything else to support a waiter. I've been a backwaiter for a casual fine dining Italian and casual New American restaurant (but all under the same hospitality group) for two years now, and can confirm that backwaiting proper is a great way to prepare to become a waiter, which I now am at a Japanese casual fine dining restaurant. One thing I'd like to add to your video: A valuable skill to develop while backwaiting is awareness. It won't happen over night, but as the relevant skills are practiced repeatedly, they become habits ingrained not just in muscle memory but also mentally. They're essentially virtues: the automatized awareness when a skill situationally applies. Over time, all these relevant skills become second nature in that one doesn't have to think about them (hence the automatized awareness), and that allows one to think about other things. One can buss while observing and talking to tables! When one reaches this point, he can be considered to have approached mastery. And with that mastery comes the awareness from quickly scanning a room of not only the needs of guests but also of your FOH and BOH team. I'm still keeping my backwaiting job while I keep a close eye on my new waiter job. I make much more money backwaiting, but that's because the restaurant makes a lot of money while the Japanese restaurant I wait at is brand new. My problem with one of the sushi chefs has gotten better as it's become clear that the problem isn't just me--other sushi chefs have also described him as "erratic"! I'm just focusing on getting better and I think that erratic sushi chef will eventually respect me. Unfortunately, a new major problem has arisen: To make a long story short, the head chef got fired for treating certain reviewers (i.e. Yelpers) poorly! This is entirely beyond my control, so I hope the restaurant quickly finds a replacement head chef. I really want this new restaurant to succeed so I can quit my backwaiting job; until then, I'm working full-time between these two part-time jobs! A new challenge has also arisen: My manager wants me to focus on reading body language as I interrupt tables too much. This makes sense since as a backwaiter, it was expected of me to interrupt tables; but as a waiter, I have a higher standard. So I have to resist the habit--developed during my backwaiting career--of immediate table maintenance or bussing. Instead, I need to focus on minimizing my visits to the table.
Tim, it seems to me that you have the knowledge and you are growing since you are now working as a head waiter. If that is your first head waiter job, don't judge yourself too harshly. We all need time to develop the full set of skills that will make you the best waiter in the world! Not interrupting the guests while still providing the best service is one of them :) , you must have a really good manager if he sees the problem and tells you that! You are on the right track, buddy! Keep giving your best and the sky is the limit!
Ned, thanks for the kind words. But to be clear, I'm only a waiter in training and not a head waiter. I've wondered if my manager is good. Since this is my first waiter job, I don't have a benchmark, but I was impressed when he told me about my problem of interrupting tables! This is what I like about you and your channel: It's dedicated to being the best. I can relate because I take pride in my work, whether it's waiting tables, backwaiting, being a business analyst, etc. Being the best you can be--as you say--translates to more money and that translates to a better life! I got my first restaurant job 2 years ago because management saw this rock star trait in me, which paid off. People still are amazed that waiters can make $100,000 a year (the waiters at my first restaurant could have made that if they worked full-time). So yes, it's definitely worth being the best!
sir I'm new waiter...I wnt to be .best waiter...but I have ...1 problem .. When I strt to read menu .. I feel I knw .the .all items.indgrident ....bt when I leve the menu book .forget evrything .......so sir how to learn
The best way in your case is to work expo two days! reading the menu is one thing but when you read and see the plate at the same time is much easier to remember! Visual memory is much stronger than reading memory! tell you boss to let you work expo for a day or two and you will be fine! Good luck to you Hukum!
hello waiter's academy I have a question for you. after 1 month I'm going to dubai to work as waiter. I don't have any qualification at waiter in me. that's why I'm so worrying about this. What should I do. when I first go to there. give me any advice please bro
Sorry for the delay! Don't wait to get there. Call your HR or manager and tell them to send you the menu, wine list, and if they have training manual, so you can start preparing. Are they LQA property or leading hotel of the world, learn the standard. Floorplan of the restaurant and the computer system interface are also things you can become familiar before you hit the restaurant! Make sure you can carry trays, plates, and now the basic service rules! I have no idea how did they hire you without experience but....good luck!
@@TheWaitersAcademy Hello, goor morning Waiter's academy first of all I'm going to say, your english is good. Do you have an Instagram? I'm going to keep in touch with you bro. I'll tell you all of them there.
Hi Susan, I have no explanation about that! I myself am right handed but there are tasks that I perform better with my left hand. Why is that? I have no clue! Whatever feels comfortable for you - do it this way, as long as it doesn't hurt the etiquette.
Hey guys, the online class at www.thewaitersacademy.com is a complete F&B Service training course for waiters/waitresses and it is absolutely FREE! You have all the theory, videos and tests necessary to learn everything about our industry and how to be a good waiter/waitress! Visit the site and start learning! Best of luck!
We watch your training each week. We have lots of practice time right now, but we would like to email you a short video to say "Thanks" Doneva Chavis & The Rocky Mount Event Center, Rocky Mount, NC, USA rockymountevents.com/events/?gclid=Cj0KCQjwrIf3BRD1ARIsAMuugNuTJ6CIpkQ7xvvWWvzKSF43DMbtp2mTP1CD5K_-D1hDBAVNP6xGf2EaAp-gEALw_wcB
@@donevachavis1410 Wow, thanks a lot! I would love to watch and share that video! I really appreciate it! May I ask you something? When you say you are using the videos to train does that means that you are not using the Online Course on the website and only the videos or you are also using the PDF files from the free course?
@@donevachavis1410 I checked the website of the Event Center! Pretty cool place to work! Hopefully, you will open soon and will never look back to this pandemic! Best of luck to you and the whole team!
I’m excited to present my own Amazon store page! Please DO NOT!!! buy anything you don’t really need! Still, you can support my work by clicking on this link and buy some necessary stuff you are going to buy anyway! I am thankful for that and I promise that the channel will continue to educate and entertain for free for years to come! Thanks and God bless! www.amazon.com/shop/thewaitersacademy
Hello waiters and waitresses , give me your support by creating a profile on the Waiters Network today. That will mean a lot to me and it will allow me to help you and many others in the future, providing jobs, training and advice for free! Thanks for your help.
I am always available if you have questions.
www.waitersnetwork.com
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I just started as a bus boy in a busy Italian restaurant. This video is helping me a lot with learning how to be a better bus boy
Good luck with the job, Cashh Boy! Don't spend too much time as a busboy! Learn fast and become a waiter soon!
@@TheWaitersAcademy how long/ how much of experience do you recommend bussing in order to become a waiter? Couple months? Couple years?
More progress 💪🙏
It’s hard or no?
Today my interview for the job as a busser so check this channel I got more idea to do so..now I I have an answer for my interview.. 3 hrs.. Left before my interview Goodluck to me.. Thank you sir!!
How did it go, Connie? I hope everything is fine and you are working!
In our job the etiquette and the rules are created for the right handed people! That is why it is really hard for a left handed person to do the job properly, but don't get discouraged, I have worked with so many left handed waiters and they are doing an excellent job, no matter what!
thank you! I'm left handed and starting today
Still going back to these vids. As a busser I have to do a lot of side work and often have 16+ tables, so I mostly clear, not much customer interaction.
Hi Chauncy, I believe you started a new job recently. It is normal to be out of time, especially when it is all new. There will be slow period too though and you will get better with time. You will find ways to interact with the guests but even if it is not happening try to learn as much as possible about the job of the waiter so you can move up sooner. The money are with the waiter :) Good luck, man!
Haha the one i work at has 90 tables
@@justinmacphail8653 MAYBE 90 TABLES FOR THE WHOLE RESTUARANT, IMPOSSIBLE 90 TABLES FOR A WAITER.
Very proffesional Video I appreciate the initiative !
Arben Cico, thanks a lot!
I'm watching your video right and l'm going for an interview in hours time. Praying for a positive result in my interview. Thank you for an educative video.
🤞 Best of luck!
Am from the philippines and your videos is a lot of help to me.thank you very much sir..
Greetings to Philippines Mark! We didn't visit this year but definitely next one! Good luck with the job!
Thank you! this is a very interesting and useful video. I learn English and improve my working skills. greetings from Russia, Kaliningrad
Thank you!
Thank you thank you thank youuu! You are the perfect teacher!🙏🏼👨🏽🏫
:) Well I don't know what else to say but Thank You, Tatiana!
5 years already doing as a waiter.
But, when i watch your videos
I feel like i am just new in FNB.
Learning from you a lots.
Thankyou sir.
Hehe, it's all good. Keep learning then and you will feel the difference immediately.
Thanks a lot. For the Corona I have plenty of time to learn about restaurant and these courses are really useful . I hope healthiness for you and all people.
Im gonna work as a bussboy in the next weeks, watching your videos are really helpful, also greetings from Greece :)
Good luck with the job Pepe! Get ready for hard work! They don't play games down in Greece but it is a great start! I did start my career cruising the Greek Islands and although it was the hardest job I have ever had in my life I am grateful for it all my life!
@brat pit Very well actually! I am still working in the hotel as we speak , and I'm also have become pretty good at the work :) (the vids helped a lot),the high season was a little hard ( We had like 700+ people at the restaurant with 8-9 waiters)
But in the end all you need in this work is kindness, smile, will (and will to learn new things) and courage!
@brat pit Have a good start then! :)
@@ΑλέξανδροςΧανάς I IMAGINE FOR THAT CAPACITY WAS A BUFFET RESTAURANT, RIGHT???
@@miguelcarbajal8828 thats correct miguel
Thank you so mch sir this is alot of learn from you about a waiter job, big thumbs up sir👍
Thanks Tweenty Eigth!
Our costumer is very impress the way I open a bottle of wine. Because I watch your video thank you so much
Amazing video! I should have come to your channel earlier when I started.
Thanks a lot! I hope you are doing just fine without watching the channel :)
Gonna start next week and these series have been super helpful, thanks for taking the time to share your knowledge! Any tips for a first day at work?
There are two video that are made exactly for your first day at work!
ruclips.net/video/hQZittdnhQ4/видео.html
ruclips.net/video/_RU6NTN2dQk/видео.html
Good luck to you!
I really enjoyed your training session today
You are always teaching the best 👋👋✌️
Thanks, Jack!
New French wait person. Watching all your videos
Thanks Susan! I hope you get some knowledge and confidence! Best of luck with the job!
I just started working in an sushi and Asian cuisine restaurant, some of the rules are different but this is helping somewhat. I just want to make sure I don't loose my only job because I am not good enough. My boss just wants me to be faster and more alert and always doing something.
That is how it is Karen! Your manager want to see that you are learning as quick as possible and that you are putting the maximum effort to the things right!
Do your best and you will be fine! Learn the food menu, the drink and the wine menu! Stay focused and busy! It is not easy but you can do it!
Best of luck!
The Waiter's Academy thank you
Absolutely right sir! With your experience every video looks interesting and watchable lot's of knowledge for a fresher or experience for both last this week I started to watch your videos all good knowledgeable thanks to guide to all FNB service personnel sir I joined your whatsaap group hope from there aslo can learn many thinks agian thanks
The whatsUp group is for sharing info not for learning but you can always ask question and there are many people who will gladly answer it! Good luck!
Can j join this what's up group please
@@TheWaitersAcademy CAN I JOIN THIS WHATS APP GROUP SIL VOUS PLAIT??
Sir can you make one video of how to remember the food menu please
thank you for your videos man
Done learning sir
I also started my career as a bus girl in a busy português seafood restaurant...
Thanks so much bro.. for all your help..
Always welcome
I love how thorough you are
Thanks Jameson
waiting to see video about Restaurant Captain job responsibilities.
Sorry Nalim, it is not so easy to fulfill everyone's wishes ..
How to be more relaxed at work when it is very busy?I work as a busboy
Andrei, good question! We all get overheated during rush hours! Even as an experienced waiter i catch myself sometimes running little too fast! Stop, take a breath and see what is the next task ahead of you! Talk to yourself! Tell yourself that no matter how bad it is, it will be over in an hour or so! If you take a second to think you will be able to organize yourself better and maybe combine two or even three tasks in one trip to the kitchen or the bar and save time! There is always something you can do better or faster if you can keep calm and poised!
The Waiter's Academy Thank you very much for the answer.You are the best!😎
I finally found the video 😊
Thank you so much
oh my god! every video you make is like excellent
Thanks Sir for uploading this vedeo
Very intricate details I will always review your video. no pon intended braso y bravo. bravissimo.
Thanks, Italis! Grazie!
Very nice video. Thank you
Thanks Agmed, and you are very welcome! Best of luck!
rare footage of the most aggressively Italian man on earth
🤔🤔🤔🤔
Greatly informative! Thank you
Thank you, Rosa!
Thank you very best teacher ♥️♥️♥️
You are very welcome,Rafik
Excellent advice thanks
Dilshod Tashov, you are very welcome!
Talk about about a life saver trainer
Thanks a lot, Isidro!
Sorry 💕 and for all tips 🤠.. thanks allot..
Exactly on 16:58 i heard a word you used...napravi mi vpecatlenie koeto...greetings from me i constantly watch your videos
:) Greetings back Artan! Thanks for being here!
Very good! I like this one!
Beaches of the World, thanks a lot! I appreciate it!
Thx for the videos my friend. God bless
Kk Fan, thanks a lot! God bless!
Thanks sir
You are welcome Tilak Saud
Great video...
Thanks Shehaoe, I appreciate that!
Thank you sooo much sir..............
Is it compulsory to bus the table with a service tray?
Where i work i have to know all our guests by their names and special request for each of then including diets and allergies...really mental and fisical. Work 😐😧
It is true. But that means you work in a fine establishment. And once you know your guests and you do a good job for them you start making very good money.
Just curious do you have a video on bussing in bar and grill style restaurants that have a faster turnover than fine dining. Like one that does say 1000 covers a day peak season. I'd like to meet the balance between etiquette and speed. I'd say above casual but below fine dining environment. Any tips for me?
watch the video: How to bus tables fast!
YOu will have to navigate between the two!
It depends what your manager allows you to do while busing a table and the requirements of the job...sometimes those two contradict themselves , if you know what I mean! Still, there is a way to do things fast but still do it with elegance and style!
😊thank u
Welcome 😊
Very informative video! 👍
Thanks Omar!
Am going for an interview what is ur advice for me as a waiter
I guess it is too late now for advice but I hope you have gotton the job!
Well explained. Thank you
Travel InStyle, thank you :)
I have a like a question . Should you do like initiative like bussing the plates in between courses or is it better to ask permission to the person in charge before doing it? I am scared to bus the plates because I think it might cause confusion when they fire the tables orders.
2. Should I only do my specific tasks like bussing the plates in the oval tray and glasses in the service station( keeping it empty all the time)
3. Should I focus on the replenishing the silverwares, small plates, and making coffee?
4. Is it okay if you cannot bus all the time ( like doing beverage orders and doing some errands) and lastly speed in money that position right?
I am dreaming of becoming a good Waiter someday, just improving my language skills .
Hoping for your kind response and more power to you, I also watch all of your youtube videos
Very informative and insightful for people working in the industry.
Hi Seiji, thanks for those questions and best of luck with your career in the future!
First of all, you have to make sure that you are doing everything your job requires perfectly and then if you have time you should try do something extra, so you can help your head waiter and also learn how to do things!
Bussing tables on your own is advisable only if you are an experienced busser and you have worked that with your head waiter! Other than that I would suggest you wait till you get a queue from him and then bus a table! You are saying that you are scared so I will assume you are a new busser! Then it is fine if you just attend to your duties and don't take extra responsibilities until you feel comfortable with the job!
If your waiter has asked you to go get the drinks for a table it is perfectly OK to do it and of course, at this time you won't be able to bus the tables! If you are working for two or three waiters at the same time ( as is the case most of the time) you should make sure that you are not needed on the other station to perform your assigned duties before you do a favor to one waiter and go get his drinks! Whatever you do, the best thing is to communicate to your waiters all the time! If I send you for the drinks you tell the other waiters that you will be missing for a minute or two and then go get it if they are OK with that!
You will become a great waiter one day! Take it step by step and try to learn as much as you can from every situation and from every person you are working with!
Good luck!
Thank you so much for your kind words.
How much does a busser usually make? And what if its a family restaurant so its a little smaller and you are an outsider?
Clumsy HOPE, it depends where you are working! I was in Florida at the beginning and started as a busser in a small family restaurant! They paid me 4.50$ an hour and then the servers gave me another 10-15$ every day tip! it wasn't much but as a beginning I was happy!
in Grland Lux I was tipping my bussers around 40$ a night! one busser works for two waiters so you can expect around 60-70 dollars a day plus 6.50$ an hour salary!
If you work lunch though, that will be much less!
As a busser you don't make that much but this should be just the first step for everyone who wants to be a waiter! you work as a busser few months and you move to wait tables! then the sky is the limit! Good luck!
Hi sir
What's up?
Thanku sir
You are welcome Nikhil! Thank you for being here!
I'm starting today. Man I barely can breathe properly.
How is everything! I hope you are doing well!
@@TheWaitersAcademy Hi! everything is great! I'm doing excellent and it's not bad at all. Hope you are doing well too! Cheers!
Btw, never thought you would reply lol that's a nice surprise you did.
Thanks for the video. How do we know if the tips from the guests that they leave on the table is for you or for the waitress? And what if the waitress doesn’t want to share the tips with you, what should a busser do? Also, if there is no tips on the table but rather on the check, do the waitress and a busser will share or it depends on the waitress?
Every restaurant has a system of sharing the tip! The money on the table are not for you, if you are a busboy or busgirl! The money on the table are for the service and the waiter collects that and then share it with the other people according to the system! If a guest gives you money in your hand, than those are your money and you can keep it.
Try do the best job you could possibly do and don't worry about the money too much! The money will come!
Make sure that you learn and practice all you could to become a waiter in 6 months or up to 1 year!
Good luck
I'm guessing if the family or friends come to have a good time, you have to stay professional or be a bit relaxed?
Sure you can be relaxed...not too relaxed though, other tables are watching :)
What do you think is the difference between a busser and a backwaiter?
Hi Tim, another great question! Thank you! Depends on the type of restaurant and the point of view! I can say there is a huge difference and you can say there is no difference. In casual dining the waiter work alone and he has a busser who helps him and maybe a runner as well! Most of the places use one busser for two or three station so the guy doesn't have much time for anything but cleaning and setting up tables! Still I have work in casual with busgirls and busboys that go out of their way to help me more with service, so they can get paid better and they can learn my job faster and grow!
Then in fine dining you have Head waiter and back waiter! off course the job of the back waiter is overlapping with the duties of a busser but because he is fest on the station with me he has to do much more than bussing and setting up tables! Wine service, prepare the silverware for the next course, taking orders when I am busy and as a whole everything that the head waiter does, when the head waiter doesn't have the time he should be able to do it! The busser I would assume won't be able, because he is trained differently!
Then in really special places, like Grand Hotel Tschugen for example in Switzerland the system is Chef de Rang ( Head waiter), Demi Chef de Rand ( back up waiter) , Comie de Rang ( busser) plus you have Metro di, runners, sommelier and even more! Than the back up waiter provide mostly service and the busser mostly bussing!
So those are my observations and my thoughts on the subject :)
How's it going with your job and the problem you had? Is it getting better?
Hi Ned!
Yep, that's how I define a backwaiter proper: busser + runner + polisher + everything else to support a waiter. I've been a backwaiter for a casual fine dining Italian and casual New American restaurant (but all under the same hospitality group) for two years now, and can confirm that backwaiting proper is a great way to prepare to become a waiter, which I now am at a Japanese casual fine dining restaurant.
One thing I'd like to add to your video: A valuable skill to develop while backwaiting is awareness. It won't happen over night, but as the relevant skills are practiced repeatedly, they become habits ingrained not just in muscle memory but also mentally. They're essentially virtues: the automatized awareness when a skill situationally applies. Over time, all these relevant skills become second nature in that one doesn't have to think about them (hence the automatized awareness), and that allows one to think about other things. One can buss while observing and talking to tables! When one reaches this point, he can be considered to have approached mastery. And with that mastery comes the awareness from quickly scanning a room of not only the needs of guests but also of your FOH and BOH team.
I'm still keeping my backwaiting job while I keep a close eye on my new waiter job. I make much more money backwaiting, but that's because the restaurant makes a lot of money while the Japanese restaurant I wait at is brand new. My problem with one of the sushi chefs has gotten better as it's become clear that the problem isn't just me--other sushi chefs have also described him as "erratic"! I'm just focusing on getting better and I think that erratic sushi chef will eventually respect me.
Unfortunately, a new major problem has arisen: To make a long story short, the head chef got fired for treating certain reviewers (i.e. Yelpers) poorly! This is entirely beyond my control, so I hope the restaurant quickly finds a replacement head chef. I really want this new restaurant to succeed so I can quit my backwaiting job; until then, I'm working full-time between these two part-time jobs!
A new challenge has also arisen: My manager wants me to focus on reading body language as I interrupt tables too much. This makes sense since as a backwaiter, it was expected of me to interrupt tables; but as a waiter, I have a higher standard. So I have to resist the habit--developed during my backwaiting career--of immediate table maintenance or bussing. Instead, I need to focus on minimizing my visits to the table.
Tim, it seems to me that you have the knowledge and you are growing since you are now working as a head waiter. If that is your first head waiter job, don't judge yourself too harshly. We all need time to develop the full set of skills that will make you the best waiter in the world! Not interrupting the guests while still providing the best service is one of them :) , you must have a really good manager if he sees the problem and tells you that! You are on the right track, buddy! Keep giving your best and the sky is the limit!
Ned, thanks for the kind words. But to be clear, I'm only a waiter in training and not a head waiter.
I've wondered if my manager is good. Since this is my first waiter job, I don't have a benchmark, but I was impressed when he told me about my problem of interrupting tables!
This is what I like about you and your channel: It's dedicated to being the best. I can relate because I take pride in my work, whether it's waiting tables, backwaiting, being a business analyst, etc. Being the best you can be--as you say--translates to more money and that translates to a better life! I got my first restaurant job 2 years ago because management saw this rock star trait in me, which paid off. People still are amazed that waiters can make $100,000 a year (the waiters at my first restaurant could have made that if they worked full-time). So yes, it's definitely worth being the best!
sir I'm new waiter...I wnt to be .best waiter...but I have ...1 problem ..
When I strt to read menu .. I feel I knw .the .all items.indgrident ....bt when I leve the menu book .forget evrything .......so sir how to learn
The best way in your case is to work expo two days! reading the menu is one thing but when you read and see the plate at the same time is much easier to remember! Visual memory is much stronger than reading memory! tell you boss to let you work expo for a day or two and you will be fine! Good luck to you Hukum!
Thnk you soo much sir
@@hukumraj586 you are welcome
Hello sir I,m a indian I need your help please reply me
I'm listening Bibek Paul.
I have small hands is it still okay for me to be a good waiter?
yep
hello waiter's academy I have a question for you. after 1 month I'm going to dubai to work as waiter. I don't have any qualification at waiter in me. that's why I'm so worrying about this. What should I do. when I first go to there. give me any advice please bro
Sorry for the delay! Don't wait to get there. Call your HR or manager and tell them to send you the menu, wine list, and if they have training manual, so you can start preparing.
Are they LQA property or leading hotel of the world, learn the standard.
Floorplan of the restaurant and the computer system interface are also things you can become familiar before you hit the restaurant!
Make sure you can carry trays, plates, and now the basic service rules!
I have no idea how did they hire you without experience but....good luck!
@@TheWaitersAcademy Hello, goor morning Waiter's academy first of all I'm going to say, your english is good. Do you have an Instagram? I'm going to keep in touch with you bro. I'll tell you all of them there.
I want to be a waiter
Go for it!
I am right handed but for some reason I wait left handed?? Why do I do that
Hi Susan, I have no explanation about that! I myself am right handed but there are tasks that I perform better with my left hand. Why is that? I have no clue! Whatever feels comfortable for you - do it this way, as long as it doesn't hurt the etiquette.
❤❤❤❤
I'm looking job as a busboy
Start filling aplications
don't use background music.
can't hear
ok.
that intro
Amare Ree5v, do you like it or not :)
Its very cool lol
Well, thanks a lot!
no problem love ur channel gives me a lot of information!
Thanks, I appreciate that!
How can I buy your book?
Here is a link to the book. You can also wait and buy it next month when it will be on sale
amzn.to/3rggSos
Ok. Thanks.
:)
@@TheWaitersAcademy . thanks I will buy it. Just let me know the day that it will be on sale
@@joseros6590 I will announce it
“Excuse me madam are you true with your meal?” Right?
are you through with your meal
The Waiter's Academy Oh thank you! otherwise I was right at a dead end and could not figure it out)))
WHERE ARE YOU BASE KNOW
Luca2717, I am in Europe right now! Austria! Not for long! Why?
Hey guys, the online
class at www.thewaitersacademy.com
is a complete F&B Service training course for waiters/waitresses and it is
absolutely FREE! You have all the theory, videos and tests necessary to learn
everything about our industry and how to be a good waiter/waitress! Visit the
site and start learning! Best of luck!
We watch your training each week. We have lots of practice time right now, but we would like to email you a short video to say "Thanks" Doneva Chavis & The Rocky Mount Event Center, Rocky Mount, NC, USA
rockymountevents.com/events/?gclid=Cj0KCQjwrIf3BRD1ARIsAMuugNuTJ6CIpkQ7xvvWWvzKSF43DMbtp2mTP1CD5K_-D1hDBAVNP6xGf2EaAp-gEALw_wcB
@@donevachavis1410 Wow, thanks a lot! I would love to watch and share that video! I really appreciate it! May I ask you something? When you say you are using the videos to train does that means that you are not using the Online Course on the website and only the videos or you are also using the PDF files from the free course?
@@donevachavis1410 I checked the website of the Event Center! Pretty cool place to work! Hopefully, you will open soon and will never look back to this pandemic! Best of luck to you and the whole team!
I’m excited to present my own Amazon store page! Please DO NOT!!! buy anything you don’t really need! Still, you can support my work by clicking on this link and buy some necessary stuff you are going to buy anyway! I am thankful for that and I promise that the channel will continue to educate and entertain for free for years to come! Thanks and God bless!
www.amazon.com/shop/thewaitersacademy
the audio on this video is horrible
I am sorry about that! It is true
😜
:)
:)
:)
Hello Sir, I wish to join the WhatsApp group thanks
chat.whatsapp.com/Hu38JsV3zbt3KY6Ri116mC
Welcome
To much talking
Ur expert but not expert in talking bos sorry
okay thanks
Thanks for trying and taking your time to make these instructional videos, but you need to improve English skills, your vocabulary is quite poor.
Thanks for the advice, Erwin
Thanks very much
You are welcome
I have small hands is it still okay for me to be a good waiter?
It is not a problem! A lot of people have small hands but they do as good a job as anyone else! Don't worry at all!