how did you know?????????/!! if you didn't tell your name first , it's about presentation and tips the more you go for upskill the more tips you get with a smiles and every time admire guest choice .
take my order, bring my food and keep my drink full and you will get a good tip. I don't want my server to be a salesman. It's very off-putting and annoying. She's acting like a telemarketer.
You read your customers, if someone seems like they want the whole show and not in a hurry or showing urgency then this is fine, if they want their privacy then you cut the talking to a minimum and tailor your service to their preferred experience
@Jyoeru ZaberuYes, I've been a server for almost 30yrs and totally agree abt upselling, but it needs to be done in a more subtle way. This server is shoving the extras down the guests' throats. Some points are accurate....like serving ladies first, clearing along the way, and "mising" the table wth fresh utensils.
I've seen this video before and I swear somewhere in it this guy says to his wife, right before the waitress comes up, "You know, I use to be a polygamist."
Also, the menu type is excellent. I've never seen such smart training system. The waiter simply has a menu with almost all things he/she needs to say and do.
Thing is, every guest is different, and you can't use a template for everyone. While somebody may consider this very attentive and friendly, other can think this manner is intrusive and pushy which can lead to a very awkward and unpleasant dining experience. You should be intuitive and read the guest, see if he's initiating conversation, or at least following up to yours, or is just giving quick answers and turns attention back to his partner/colleague/friend.
I Agree Cameron Bennett I'd actually get frustrated by so many questions and products. If you ask the customer if they have been in the restaurant before and they say "yes" then doesn't it look bad? surely your host/manager would inform the server if they have been there!
-"I'll have the one pound steak." "Yes sir. For your convenience, the Athenian Grill has a defibrillator on the premises, and I am trained to use it. Enjoy your meal."
Seems a bit pushy for me... Customers would rather focus on their company than a relationship with their waitress and the over promotion of food is one of my biggest pet peeves when dining out... but over all an alright tutorial. Thanks for the tips.
I enjoyed this video. I felt as if I was the one experiencing a nice dinner date. The server did well. She kept her distance, was not intrusive, and was very respectful all the while maintaining a professional sense of being.
"make sure the entree is served in a timely manner" like we have control over how fast the kitchen cooks i would quit if any restaurant made me watch this trainwreck
pumpkin pumpkin Besides ringing in the order, that's all they have control over. If the cook is taking forever to make the dish then there isn't shit they can do about it.
This video is for standard service for someone with out experience , too formal and not from natural feeling from the heart , a robot or just seller like shoes , cars ......... In a good family restaurant ,pizzeria , busy place , coffe shop , I think it is a good school , learn a lot from other senior staff , little by little became more professional and ready to work in fine restaurant , if you jump straight in fine restaurant you are not ready to work hard , manage the service in busy time , give good service , knowledge about the food and drink .......It is not easy like many people think , the server have to understand soon what kind of guest has in front , business man , tourist , local , polite , rude , easy going , difficult .......and than tell what they wont hear from you , because some customer are not interested about the name or recommendation , some people like to make a lot of questions , some they already know what to order , be prepared for all questions , make your own way to introduce your self , give attention , service , help , ask if everything is ok , be friendly , make feel comfortable your customer , smooth service , smile , at the end the customer will be happy and come back to your restaurant or give ex tips , don't try to sell the most expensive food or drink .Some customer like to go out and complain to the manager or owner , tripadvisor ....just for small things they don't wont pay the bill or tips , many people get very upset just for waiting a drink or the table even if the waiter or waitress didn't do anything wrong . I have experience and I can say this is nice job to see many different people and country but sometimes I realize the costumer doesn't have respect for the server . TV program , videos can't teach , learn on the floor
I really need to watch this. I apply to a fine dining restaurant but I want to play game so i'll watch it 30 minutes before I leave for my second interview
as a server in fine dining for many years, i can assure you that this style of service is not a proper one, especially in a fine dining establishment. you should never start off by saying your name, you should end by slipping your name in after you've featured the off menu items. additionally, suggesting drinks is also considered extremely tacky. this method is called "up-selling" and pressures the guest into making a decision, thus creating awkwardness. you should also never say "welcome to the so and so grill". the guest is well aware of where they have chosen to dine and any comments like this are also considered tacky. you should be personable, confident, and only as social as the guest wants to be. professional servers should not be carrying a list of things to check off, this should be memorized and integrated into your training. thought i'd make these suggestions incase anyone is using this video, which isn't a very good tool if this is what you're trying to do.
+Ida T. she also doesn't need to name the items as she drops them off. the guest knows he ordered a german lager, you don't need to announce that to him. it can also be obtrusive if they are in the middle of a conversation.
I agree with most of what you say especially introducing yourself at a table (I've fought servers for years over this), but the "sneak your name in at end" is also inappropriate IMHO. As for "up selling", I would completely disagree. Noting about the way the person in this video "sells" is natural. This "may I offer you" and "may I start you with" ( horrible, clunky grammar) is not I how trained my several to sell. If a guest orders 2 G/Ts, saying, "Do you have a preference on the type of gin", again IMHO is certainly appropriate. I wrote a book called Server Sales Training available at on Amazon www.amazon.com/Server-Sales-Training-restaurants-Restaurants-ebook/dp/B005MEX646. You obviously have worked in fine dining. Nice to see a fellow warrior on YT. So much of the training is created by corporate wonks and appeals to a mass audience. Have very little subtleties that can take a good experience to wonderful.
+James Clary oh I completely agree with your version of "up-selling" but I also don't consider asking if someone has a gin preference "up-selling". I consider that as more of a courtesy because at least in fine dining, guests often DO have preferences but don't think to mention it until you ask. As far as slipping my name in, I may have phrased it wrong. If they are ready to order after I've featured the off-menu items, I take the order and then at the end say "If you need anything, my name is (blank)," and they appreciate it as they are able to say my name if I'm passing by the table rather than awkwardly flagging me down and yelling "miss" to get my attention. If they need some time to order, I usually will say something along the lines of "My name is (blank), let me know if you have any questions over the menu." I find the name thing is nice because it builds a sense of familiarly between you & the table.
+James Clary however I will say, I understand that saying your name isn't necessarily something that's necessary in all dining situations. in very high end fine dining, it can be considered tacky. I personally have been trained to do it and find its necessary where I work, but I work for hillstone restaurant group, which calls itself "casual fine dining" because even though we pretty much follow all the standards of a fine dining restaurant, we don't do white linens & do try to familiarize ourselves with regulars, which is most of our clientele, so things like names are important. but if you are going to say your name, you certainly shouldn't go about it the way this girl did. to be honest, I'm only 22 and have been doing this about 4 years but have learned so much in my experience, that this video made me nauseous. I only actually watched half of the video because it was driving me too insane.
+James Clary also I'm checking out your book right now and it looks really awesome! not too often you see chefs that are so familiarized with service quality. very cool of you. and thank you for the reply! I feel better that someone agrees with me that this video is just promoting bad habits.
This learning video is good. It is the best practical video I've seen so far. At the end, the waiter's work is communication, good talking, and having a host- character.
I haven’t worked in a restaurant for a couple years already, but I still like to watch this kind of videos to remind myself how much I hated that industry. It pushes me in life I guess :/
soup with the entree.?? wtf?? here's your corn fed beef steak..wtf?? haha.. are you ready to explode yet..?? ready for desert?? how was that 1lb. steak?? still hungry??
Please if you are not a professional don't watch this and think this is how its done, its not. Important the only things you serve on the left is bread, a fork and condiments to complement a dish. Everything else should be served from the right unless there is an obstacle like a wall or the customer are leaning to talk to each other. Maybe if you leave in america and your are left handed. who knows...and who has a dessert tray these days? At least the customers seem realistic, big spenders, we're full, translate as 'nope don't want to spend anymore money thanks'
It really help me a lot thanks for this wonderful video youve made hoping for more helpful tips for servicing out beloved guest!☺ Thanks! 2 thumbs up for these!☺ Cheers!☺
JFC. When I go out for dinner, I would like to actually talk to my dinner date, not worry about being forced into some sales pitch by the server. This was really over the top and annoying.
I also noticed she giving the food to the customer wrongly 14:35 always hold it from the outside of the plate don't EVER put your finger inside there food.
No need to talk to much with the customer. You just take their order and thats it and go. They ain't your friend. They are paying your salary that's all.
Its basically good to have blanket style serving skills. Its way better to have a script and routine that you stick to rather than trying to make every single guest happy. Although we want to make everyone happy, you need to come with the acceptance that not everyone is going to like you or your service. That doesn't mean you shouldn't still try, but people are nuts. Just get the food right by repeating what they say, actually enter it correctly and do all that you do with a sense of urgency. Smile occasionally. :DAll guests judge differently.Prebussing may impress certain guests but others may take that as a sign of being rushed. So fuck em, do your best.
I see a lot of people have put this down but as an English training method for servers, it would be wonderful. Where can I order the pads? We teach Dutch students HORECA and this would be a great idea to have.
Great video I agree, BUT can we offer sweet Tini for an aperitif??? I mean Rum is very sweet itself and all those liquors and pineapple juice as well not very good choice for an aperitif, isn't?
now they should make a video how to deal with rude , no education coustumer, and the manager don't do anything , and how to deal with families with a lot kids and tips cheap, i don't said all but most
Serve the food or drink with wright hand to the right side of costumer , same thing also when remove the plate, glass.......in this video the waitress serve with wrong hand and on the wrong side (maybe bcs the video is post apposite )
I am a server at hotel also I want to school for management i really find @UCqHMZfO0zUiEooOxonoPX9w all 100 correct, I understand for both ways, it's makes guest know your name also to know exact who's name to complain. but overall, this is how that should be. never look for now it's your tips that compete over all with great smile and put your self on the guest shoe it's all about tips and it's working.
Is this a 1 table per night per server restaurant? This is basically what my managers wants, but not applicable at all in the real world... at least not in my restaurant.
Thanks for the video. People can get extra knowledge about the waiter/waitress job. But sorry to say 1 things. Waitress is righting by her right hand and why she is serving the food to the customer by left hand. This is a mistake that I judge. I am not commeting for any 1 . I am also a waiter in my job. I love to learn more about the waiters job. Thanks for the video. Wish to see more video in futer. Best of luck.
Only if All Customers were Nice and Calm like these.
Yup right
how did you know?????????/!! if you didn't tell your name first , it's about presentation and tips the more you go for upskill the more tips you get with a smiles and every time admire guest choice .
well the guy said no to a lot of things haha
😆😁😁
Lol bad service
homie ordered a 16 oz. steak and cleared his plate, then ordered dessert. wow.
take my order, bring my food and keep my drink full and you will get a good tip. I don't want my server to be a salesman. It's very off-putting and annoying. She's acting like a telemarketer.
ReviewsTechNow now think of it from the restaurant point of view, they're a business and businesses like to make that ca$h
From my personal experience, she is doing a good job. Customers will ask for recommendations, and it is the server's job to explain.
You read your customers, if someone seems like they want the whole show and not in a hurry or showing urgency then this is fine, if they want their privacy then you cut the talking to a minimum and tailor your service to their preferred experience
@Jyoeru ZaberuYes, I've been a server for almost 30yrs and totally agree abt upselling, but it needs to be done in a more subtle way. This server is shoving the extras down the guests' throats. Some points are accurate....like serving ladies first, clearing along the way, and "mising" the table wth fresh utensils.
Unfortunately most of the restaurants, train the servers to do exactly what the video shows!.😭
Most of the guests will be really pissed off if a server bothers them so much as soon as they sit at a table...
she also talks way too much. which in all honesty would bother me if I was a customer.
Agreed!
I enjoyed this video and it gave me a lot to think about. I'm currently in casual dining and I already see so many ways I can improve. Thank you. ^_^
the lady with the purple sweater scares me. I feel like shes ready to speak to the
manager...
I've seen this video before and I swear somewhere in it this guy says to his wife, right before the waitress comes up, "You know, I use to be a polygamist."
When you aren't busy, you can try this, but when you have six or seven tables, at the same time.....? 🤣🤣🤣
Yeah or when you work in 5 stars restaurant with 10 tables only 😂 when customers pay 100 euros for a dinner.
Agree😂
Also, the menu type is excellent. I've never seen such smart training system. The waiter simply has a menu with almost all things he/she needs to say and do.
Thing is, every guest is different, and you can't use a template for everyone. While somebody may consider this very attentive and friendly, other can think this manner is intrusive and pushy which can lead to a very awkward and unpleasant dining experience. You should be intuitive and read the guest, see if he's initiating conversation, or at least following up to yours, or is just giving quick answers and turns attention back to his partner/colleague/friend.
I Agree Cameron Bennett I'd actually get frustrated by so many questions and products. If you ask the customer if they have been in the restaurant before and they say "yes" then doesn't it look bad? surely your host/manager would inform the server if they have been there!
+Ryan O' Driscoll LOL riiiiight -- Like everyone has time for that every single time in a busy restaurant .... haha
-"I'll have the one pound steak."
"Yes sir. For your convenience, the Athenian Grill has a defibrillator on the premises, and I am trained to use it. Enjoy your meal."
Too funny, but you forgot for her to add..."I also know how to perform the Heimlich Maneuver."
😂😂😂😂😂😂😂😂😂
Hahahahhahhahahah!!!, best coment!!.👍👍👍🤣🤣🤣
😆
The old dude should have asked "what do you have on tap." That question comes up more often than them knowing what they want like that.
Seems a bit pushy for me... Customers would rather focus on their company than a relationship with their waitress and the over promotion of food is one of my biggest pet peeves when dining out... but over all an alright tutorial. Thanks for the tips.
+Jesi Whitney --- go yeeee go yeeee go yeeeee .. I prefer focus in my company .. I am with u
youre right sees just a bit pushy but hey .... that's how you make money especially a high end place
AGREED!!!!
thanks for this Wenford.. 25 years as a server.. never to old to learn.. haha!! wow!!
13:07 such an elegant "that's meeeee"
This is doable if you were serving ONE table
I was about to write those exact words and stumbled upon your comment :)
I enjoyed this video. I felt as if I was the one experiencing a nice dinner date. The server did well. She kept her distance, was not intrusive, and was very respectful all the while maintaining a professional sense of being.
"make sure the entree is served in a timely manner" like we have control over how fast the kitchen cooks i would quit if any restaurant made me watch this trainwreck
That's cause you suck
+Daniel Longoria The waiter doesn't cook the food lmao. They have no control on how fast food comes out
pumpkin pumpkin Besides ringing in the order, that's all they have control over. If the cook is taking forever to make the dish then there isn't shit they can do about it.
I thought the same thing lmao. I thought it was satire at first
When you go for taking order or puting food from kitchen you must be choos shortcut way and walk quickly without any accidant
This video is for standard service for someone with out experience , too formal and not from natural feeling from the heart , a robot or just seller like shoes , cars ......... In a good family restaurant ,pizzeria , busy place , coffe shop , I think it is a good school , learn a lot from other senior staff , little by little became more professional and ready to work in fine restaurant , if you jump straight in fine restaurant you are not ready to work hard , manage the service in busy time , give good service , knowledge about the food and drink .......It is not easy like many people think , the server have to understand soon what kind of guest has in front , business man , tourist , local , polite , rude , easy going , difficult .......and than tell what they wont hear from you , because some customer are not interested about the name or recommendation , some people like to make a lot of questions , some they already know what to order , be prepared for all questions , make your own way to introduce your self , give attention , service , help , ask if everything is ok , be friendly , make feel comfortable your customer , smooth service , smile , at the end the customer will be happy and come back to your restaurant or give ex tips , don't try to sell the most expensive food or drink .Some customer like to go out and complain to the manager or owner , tripadvisor ....just for small things they don't wont pay the bill or tips , many people get very upset just for waiting a drink or the table even if the waiter or waitress didn't do anything wrong . I have experience and I can say this is nice job to see many different people and country but sometimes I realize the costumer doesn't have respect for the server . TV program , videos can't teach , learn on the floor
This is to sell XO! It's awful.
I feel like I would fail knowing that my voice is deep and speaking loud is one of my weakness.
I really need to watch this. I apply to a fine dining restaurant but I want to play game so i'll watch it 30 minutes before I leave for my second interview
This customer is a good actors😊
as a server in fine dining for many years, i can assure you that this style of service is not a proper one, especially in a fine dining establishment. you should never start off by saying your name, you should end by slipping your name in after you've featured the off menu items. additionally, suggesting drinks is also considered extremely tacky. this method is called "up-selling" and pressures the guest into making a decision, thus creating awkwardness. you should also never say "welcome to the so and so grill". the guest is well aware of where they have chosen to dine and any comments like this are also considered tacky. you should be personable, confident, and only as social as the guest wants to be. professional servers should not be carrying a list of things to check off, this should be memorized and integrated into your training. thought i'd make these suggestions incase anyone is using this video, which isn't a very good tool if this is what you're trying to do.
+Ida T. she also doesn't need to name the items as she drops them off. the guest knows he ordered a german lager, you don't need to announce that to him. it can also be obtrusive if they are in the middle of a conversation.
I agree with most of what you say especially introducing yourself at a table (I've fought servers for years over this), but the "sneak your name in at end" is also inappropriate IMHO. As for "up selling", I would completely disagree. Noting about the way the person in this video "sells" is natural. This "may I offer you" and "may I start you with" ( horrible, clunky grammar) is not I how trained my several to sell. If a guest orders 2 G/Ts, saying, "Do you have a preference on the type of gin", again IMHO is certainly appropriate. I wrote a book called Server Sales Training available at on Amazon www.amazon.com/Server-Sales-Training-restaurants-Restaurants-ebook/dp/B005MEX646.
You obviously have worked in fine dining. Nice to see a fellow warrior on YT. So much of the training is created by corporate wonks and appeals to a mass audience. Have very little subtleties that can take a good experience to wonderful.
+James Clary oh I completely agree with your version of "up-selling" but I also don't consider asking if someone has a gin preference "up-selling". I consider that as more of a courtesy because at least in fine dining, guests often DO have preferences but don't think to mention it until you ask. As far as slipping my name in, I may have phrased it wrong. If they are ready to order after I've featured the off-menu items, I take the order and then at the end say "If you need anything, my name is (blank)," and they appreciate it as they are able to say my name if I'm passing by the table rather than awkwardly flagging me down and yelling "miss" to get my attention. If they need some time to order, I usually will say something along the lines of "My name is (blank), let me know if you have any questions over the menu." I find the name thing is nice because it builds a sense of familiarly between you & the table.
+James Clary however I will say, I understand that saying your name isn't necessarily something that's necessary in all dining situations. in very high end fine dining, it can be considered tacky. I personally have been trained to do it and find its necessary where I work, but I work for hillstone restaurant group, which calls itself "casual fine dining" because even though we pretty much follow all the standards of a fine dining restaurant, we don't do white linens & do try to familiarize ourselves with regulars, which is most of our clientele, so things like names are important. but if you are going to say your name, you certainly shouldn't go about it the way this girl did. to be honest, I'm only 22 and have been doing this about 4 years but have learned so much in my experience, that this video made me nauseous. I only actually watched half of the video because it was driving me too insane.
+James Clary also I'm checking out your book right now and it looks really awesome! not too often you see chefs that are so familiarized with service quality. very cool of you. and thank you for the reply! I feel better that someone agrees with me that this video is just promoting bad habits.
When she describes the dish the video editor added star sounds...
lots of them around 12:00 pretty damn funny once you start hearing it.
I don't speak english very well but I did get hired in a hotel I'm so lucky.
Martini, chicken with potatoes, soup and salad and a glass of chardonnay!?! That lady can clear a table.
Next stop is the ladies room and some breath mints.
Where i work i cant even get my name out good before the table is yelling at me for water with lemon and the free bread with extra butter
Sea Bacon lmao
This learning video is good.
It is the best practical video I've seen so far.
At the end, the waiter's work is communication, good talking, and having a host- character.
I haven’t worked in a restaurant for a couple years already, but I still like to watch this kind of videos to remind myself how much I hated that industry. It pushes me in life I guess :/
That’s life, bro
soup with the entree.?? wtf?? here's your corn fed beef steak..wtf?? haha.. are you ready to explode yet..?? ready for desert?? how was that 1lb. steak?? still hungry??
Please if you are not a professional don't watch this and think this is how its done, its not. Important the only things you serve on the left is bread, a fork and condiments to complement a dish. Everything else should be served from the right unless there is an obstacle like a wall or the customer are leaning to talk to each other. Maybe if you leave in america and your are left handed. who knows...and who has a dessert tray these days? At least the customers seem realistic, big spenders, we're full, translate as 'nope don't want to spend anymore money thanks'
It really help me a lot thanks for this wonderful video youve made hoping for more helpful tips for servicing out beloved guest!☺ Thanks! 2 thumbs up for these!☺ Cheers!☺
very informative. You can improve a lot from watching this video even if you don't try to do all the upsetting that she did.
JFC. When I go out for dinner, I would like to actually talk to my dinner date, not worry about being forced into some sales pitch by the server. This was really over the top and annoying.
"Why dessert? Why not!"
I love it :)
the server is acting like she is taking the interview of 2 people who have came to apply some job rather than eating !!
The first time you approach your guests' table, try not to walk like Lyndsey Wagner.
She seems nice, but a bit much with her keeps asking them this and that.
desert trays are so gross.. our coffee is fresh brewed... oh really? amazing!!
The least disturbing is the initial warning...
FOUND IT, RIGHT AT 14:22
Holy shit that's fucking gold.
The wife/gf's reaction is great, too.
"...Oh! :o"
I also noticed she giving the food to the customer wrongly 14:35 always hold it from the outside of the plate don't EVER put your finger inside there food.
And she has elbow in the face no open arm
No need to talk to much with the customer. You just take their order and thats it and go. They ain't your friend. They are paying your salary that's all.
lol
😂😂💯
this is bad service.
That Steak is OVERCOOKED! This video = No Bueno
Great video for servers!
Helpful video
This dining experience seems... not good.
Haha Lmao he checked her out at 11:40 - 11:45
Casey Rounds lmao yeah man..you know for a fact that's not Scripted. Lol
haha he was thinking "im bout to give her this 1 lb steak."
69p0369 lmao haha that's too funny man!! Bow chika wow wow. Haha.
Eddie Medrano aaahhhahaha. Thats funny
*****
lol.. how?? I just pointed out the obvious
Anybody else notice the guy and the woman suddenly switched places between shots ?
“Fuck off, I’m full”
“Oh, Sir, it’s only wafer thin”
SO WHY IN A TABLE OF TWO, SHE SERVED HIM FROM THE RIGHT ?TWICE?
i found this really helpful actually
14:35 I thought you weren't suppose to put your thumb in the dishes like that?
If you need a checklist to take an order, you're probably not a good waiter. Just talk to the customer instead of approaching it in a robotic manner.
this is exactly what our restaurant teaches.
If you wanna REALLY impress your guests, dodge through the busy restaurant whilst balancing the tray of entrees on your head.
@@deanmitchell8902 That is a very commendable policy, a shame it isn't implemented in many restaurants.
Thanks for training i have picked some thing
The XO is for the Hooters girls 😂
Dennis Snider Hell yes!!!!! 😂😂😂😂😂😂
I find that the best servers are Hispanics. They are natural in the hospitality business.
It's good but with this it means one will have to serve just one table a day
I wonder why the guy takes his glasses off to appraise the waitress ?
I guess my tactic of "hey im alex wat do u want" was a bad one..........
Its basically good to have blanket style serving skills. Its way better to have a script and routine that you stick to rather than trying to make every single guest happy. Although we want to make everyone happy, you need to come with the acceptance that not everyone is going to like you or your service. That doesn't mean you shouldn't still try, but people are nuts. Just get the food right by repeating what they say, actually enter it correctly and do all that you do with a sense of urgency. Smile occasionally. :DAll guests judge differently.Prebussing may impress certain guests but others may take that as a sign of being rushed. So fuck em, do your best.
Looks Luke hard work
Very informative.
How many calories did they consume at the dinner ? I'm sure at least 3,000 for each.
also 6:37 just made things creepy. lol
Good job!!!doing your job etc.
I see a lot of people have put this down but as an English training method for servers, it would be wonderful. Where can I order the pads? We teach Dutch students HORECA and this would be a great idea to have.
Great video I agree, BUT can we offer sweet Tini for an aperitif??? I mean Rum is very sweet itself and all those liquors and pineapple juice as well not very good choice for an aperitif, isn't?
It's good for knowledge really thanks for that
now they should make a video how to deal with rude , no education coustumer, and the manager don't do anything , and how to deal with families with a lot kids and tips cheap, i don't said all but most
diner car is not allow in the hotel i work,we only can take plate by round tray with single left hand……hehe
What is a diner car?
It seems this training promotes being a robot or some sort of push over droid.
I can now also get a job in a restaurant thank you so much
Wow that was a good one
I'm flowing this video.....good one
Serve the food or drink with wright hand to the right side of costumer , same thing also when remove the plate, glass.......in this video the waitress serve with wrong hand and on the wrong side (maybe bcs the video is post apposite )
If only restaurant life was this organized and consistent. It's usually a shit show.
how is everything today??? what a weird question..
What would you ask instead?
15:58 He ordered his steak medium rare, looks like it was cooked well done to me.
I am a server at hotel also I want to school for management i really find @UCqHMZfO0zUiEooOxonoPX9w all 100 correct, I understand for both ways, it's makes guest know your name also to know exact who's name to complain. but overall, this is how that should be. never look for now it's your tips that compete over all with great smile and put your self on the guest shoe it's all about tips and it's working.
Acronyms Be Convoluted Disablements with Xylophone Organs
Good video, thank you!
Mickey should be specific!!.😄😁🙏
Nice information
This is selling not training! Is like they want to put more on your bill! What restaurant is this?
Is this a 1 table per night per server restaurant? This is basically what my managers wants, but not applicable at all in the real world... at least not in my restaurant.
Do they also have an app for this...this feels sooo 90s
Thanks 😊💕😊👍
It's too polite english to use in my job.. but is good to know... in my opinion It's a little heavy to be watched...
My thoughts exactly.
Nice video
Thanks for the video. People can get extra knowledge about the waiter/waitress job. But sorry to say 1 things. Waitress is righting by her right hand and why she is serving the food to the customer by left hand. This is a mistake that I judge. I am not commeting for any 1 . I am also a waiter in my job. I love to learn more about the waiters job. Thanks for the video. Wish to see more video in futer. Best of luck.
Does anyone have tips for carrying the drinks to the table? Im a new waitress and i drop everything
A tray would help.
Don't look at the drinks in your tray, center your palm on the bottom of the tray and have the confidence that you know what you are doing.
Anything more than five tables is pure madness , your ability to serve correctly is diminished by that point ..
served drinks or beer, should take empty glass first than put the new drinks. the way they showing in this video not good in busy restaurant.
I dont even have a job and ive never heard of this place. Why am i watching this?
For amusement....it's great fun mocking the customers/staff and picking up on small unimportant errors.
The crumbing at 0:59 is sooo wrong 😂