Should You Buy A Car At CarMax?

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  • Опубликовано: 3 июн 2017
  • Is buying a car at Carmax a good idea? Will you pay more for a car at Carmax than a dealer? Here is some of my advice for buying a car at Carmax. I worked at Carmax many years ago, back when they were owned by Circuit City.
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Комментарии • 433

  • @KB-bh9hp
    @KB-bh9hp 7 лет назад +124

    I've heard their bumper to bumper warranties come in handy,especially when buying a car with a lot of interisting quirks and features.

    • @onesopretty
      @onesopretty 7 лет назад +22

      Puff the Magic Dragon ok Doug..lol

    • @KB-bh9hp
      @KB-bh9hp 7 лет назад +13

      clark hodges Would you like to read my articles on autotrader?

    • @dominicfreed5424
      @dominicfreed5424 6 лет назад +6

      /oversteer

    • @enjoy-ly7zw
      @enjoy-ly7zw 5 лет назад

      Puff the Magic Dragon I’m thinking of getting on a German car

    • @kittysflipout764
      @kittysflipout764 5 лет назад +2

      Actually it’s not “bumper to bumper” but their warranties are usually recommended considering these are used cars, and you don’t know what it’s been through

  • @tormodskoog9088
    @tormodskoog9088 4 года назад +20

    Try returning a car a few days later at a regular dealer and see what happens. lol.

    • @deepthinker999
      @deepthinker999 Год назад

      There are few things in life that are guaranteed but this is one of them.

  • @sjohn5779
    @sjohn5779 7 лет назад +83

    Carmax gave me $20k for my 2015 accord. I owed 17K. Other dealerships wanted to give me 15K max. Wasn't planning on buying a vehicle but they gave me way more than I expected so I ended up getting a 2016 Highlander xle. Best 3 Hours spent at a dealership. Everything was easy and zero hassle with paperwork.

    • @realitymegabites4816
      @realitymegabites4816 5 лет назад +3

      S John Consider yourself lucky! They will appraise most cars, a few thousand dollars lower than what the blue book values cars at.. just to make a few extra dollars. It’s a a straight up business, not a trustworthy family member or friend of yours.

    • @josemarquez2741
      @josemarquez2741 5 лет назад +1

      @@realitymegabites4816 blue book is a rough estimate, carmax gives you an actual offer, sometimes its higher.

    • @RickG1369
      @RickG1369 5 лет назад +2

      You work at CarMax.

    • @mvogelmeier1
      @mvogelmeier1 5 лет назад +2

      Carmax gave me 2k more for my ML63AMG than the other dealerships around me.

    • @leodelacruz8129
      @leodelacruz8129 5 лет назад +1

      How is the car that you bought at CarMax? They must of had a lot of mark up on the car you bought. They buy cars from auctions

  • @varinderklakhanpal1543
    @varinderklakhanpal1543 5 лет назад +3

    I just want to say thank you so much for making this helpful video I hope people can take advantage by listening you.

  • @oscardiosdado732
    @oscardiosdado732 7 лет назад +2

    Recently bought a 2013 VW CC sport from CarMax, as it was my first car shopping experience I'm glad I went with them as the entire process was so easy but definitely was worried about maintenance on the car. No problems *knock on wood* yet but watching this video definitely makes me feel better that they did basic maintenance on my car, thanks charles.

  • @chadpyle
    @chadpyle 7 лет назад +9

    ALWAYS have your own inspection done.

  • @marty1076
    @marty1076 5 лет назад +76

    My dad bought a Mini Cooper from Carmax and it was the worst car my family ever had, but that's not Carmax's fault. It's just a shit car.

    • @HumbleMechanic
      @HumbleMechanic  5 лет назад +10

      HAHA I was 1/2 through reading your comment and thought "probably because the Mini was a shitting car". Sorry he had an issue. Some times used German cars are not a good buy

    • @johndoe6047
      @johndoe6047 5 лет назад +3

      Mini cooper are horrible and not long lasting at all

    • @jmkiser33
      @jmkiser33 5 лет назад +2

      I used to work at Carmax and Minis were the worst cars in reliability and what most customers didn't know was how expensive the upkeep was

    • @AStanton1966
      @AStanton1966 4 года назад

      I understand that BMW supplies them with parts, however, they won't give any warranties. I know a guy who had one. He told me the battery died and the dealer wanted $400 for a new one!

    • @gregnixon1296
      @gregnixon1296 4 года назад +2

      It's a Fiat.

  • @JR-pr8jb
    @JR-pr8jb 25 дней назад +1

    As a former car salesperson, I will do ANYTHING to avoid setting foot in a dealership, to be humiliated by their deceptive, demeaning "haggling" games. I once bought from Carmax. Very good, reliable car, good price, and no hassles.

  • @maryarmitage4240
    @maryarmitage4240 6 лет назад +31

    Love Carmax and the extended warranty its worth it. We bought two cars and from now on will only buy cars from them.

    • @HumbleMechanic
      @HumbleMechanic  6 лет назад +2

      Nice. I have met a lot of people that were very happy with their carman purchase

    • @disneyfan9099
      @disneyfan9099 6 лет назад

      Mary Armitage Lol 😂

    • @NMEofdaST8
      @NMEofdaST8 6 лет назад +1

      Mary Armitage what models did you get how easy have the warrantys worked? Thanks

    • @jenniferp7749
      @jenniferp7749 4 года назад

      Yes I would love a full review if anyone knows about actually actually using the car max care to get repairs done. They say it’s covered but do they nickel and dime you for other things I might not be aware of. They sell it like it’s the best thing on earth and it sounds fantastic but again I can’t find any reviews about people who’ve actually use the Carmax care taking their car and it would be so helpful thank you

    • @HumbleMechanic
      @HumbleMechanic  4 года назад

      Is it a good or bad one?

  • @anthonywkeyes
    @anthonywkeyes 5 лет назад +1

    Awesome advice. Bought a truck from car max years ago and the experience was great.

  • @Scotty_in_Ohio
    @Scotty_in_Ohio 7 лет назад +1

    We purchased a 2006 Kia Sedona mini van from CM about 8-9 years ago and had it for a little under a year - one of the wheels had what seemed to be a balance issue and even after replacing wheel bearings and other suspension parts CM was never able to get it perfect (even after they had sent it to a Kia dealer). They bought it back for almost the full amount we paid. Very happy with the experience - I've also sold several cars there and always make a trip to CM for an appraisal especially if my intention is to trade the car for one at a dealership. Always a very positive buying or selling experience - nearest we could tell we spent about $800 more than a very similar van at another dealership but less than if it were purchased at a Kia dealer so your "mileage" or savings may vary - I know that no other dealership would have been as willing to make things right or give options as CM did.

  • @RoadieRick
    @RoadieRick 7 лет назад +1

    great vid. thanks for the opinion piece... definitely taken to heart.

  • @AverageNiceGuy
    @AverageNiceGuy 6 лет назад +23

    Yep, two cars purchased from CarMax. Very pleasant experience.

  • @opie7257
    @opie7257 4 года назад

    Humble Mechanic - I'm looking at becoming a Sales Consultant at CarMax and researching if this may be a good fit for me as I want to work hard for the customer and do the right thing. Interesting in that it is easy to find negative and disgruntled reviews and comments about CarMax, or many other dealers for that matter. Your video was very informative and helpful to me. Thanks for the good content. You have a new Subscriber too!

  • @Katie-tf1sd
    @Katie-tf1sd 6 лет назад +2

    I so agree with you on the haggling thing! I have went to dealerships and asked for a price and they wouldn't even give me a firm price.they just kept asking me what I wanted my payments to be every month!I finally just walked away.....

  • @ashleyluna4794
    @ashleyluna4794 5 лет назад

    Fantastic video, just what I was looking for, thanks

  • @rythegeneral511
    @rythegeneral511 7 лет назад +2

    Hey Charles, nice info. I definitely agree with most everything you said. Both my wife and I, and my mother had amazing experiences at CM. we bought a 13 Ford Explorer and we were in and out in 2 hours, including walking the lot, picking the car, test driving, and signing the paperwork. I also work in the repair industry as a former tech and current service manager for a national chain and so I refused to purchase without them bringing the car in allowing me to personally inspect the axles, bearings and brakes personally on the lift. Our vehicle came from up North and I definitely wanted to see what rust had touched underneath. my only complaint was that the tires were at 4/32 and I tried to have them replace them but as you said, no negotiating lol. oh well, my company makes tires so I got to put some 80k high quality rubber on them anyways.

  • @am529
    @am529 6 лет назад +1

    My father bought a 2001 Dodge Neon R/T, 5-speed manual from Carmax back in 2006.
    It's needed a few repairs, but overall it's been a good car.
    Over 200K miles and it's still on the road. Gets driven fairly regularly.

  • @gregnixon1296
    @gregnixon1296 4 года назад +2

    7:45 In the $15,000 range, I have found Carmax to be about $1000 higher than KBB, NADA, and Edmunds values for the same cars in the same condition and with similar mileage.

  • @jodygotyourgirlngone
    @jodygotyourgirlngone 2 года назад

    Nicely done, thanks for the helpful info Brother!

  • @zenigata999
    @zenigata999 7 лет назад

    Agreed 100%! Bought a 2006 Mini Cooper s, it was only $450 over the dealership next door. Also, when the right side passenger break went out, all I did was bring it in to the carmax location and they did all the break pads and did another full inspection on their dime. This was circa 2011. Only down side was summer tires on the car when bought in late fall.

  • @sjcea0512
    @sjcea0512 5 лет назад

    Great video ! Very well explained ! Great job !

  • @ycmdill
    @ycmdill 7 лет назад

    You are correct. I took my wife to Carmax to see if we could pick out a model we both would like before buying new. Was surprised to find at 6'3" that I fit in a Mini and Dodge Dart but not in other larger vehicles. We were primarily looking for a family car to travel in. Ended up with a Forester.

  • @robertcarp3469
    @robertcarp3469 7 лет назад +6

    great video and good info.

  • @mckenna8663
    @mckenna8663 5 лет назад +10

    100% agree. I have but nine cars in my lifetime, so far. 3 for 3.. I was ripped off big time at auto dealerships. I hated the negotiations and I knew that I had been taken advantage of. They didn't stand behind their sale, and all three cars had problems. I regretted buying all three of them. My other 6 purchases have been through CarMax. And I will never go anywhere but CarMax again. The purchase of the car was such an enjoyable experience, I have absolutely loved each and every car, and I knew that if there was a problem the CarMax would take it back within the first week or make it right within the first 30 days. But I never really had any problems. I can't say enough about their business model and how much I trust them!

  • @Beautishka1
    @Beautishka1 5 лет назад +3

    good vid!!! very informative thanks

  • @durtydeedsREI
    @durtydeedsREI 2 года назад

    Good content here, helps a lot. Thanks.

  • @andrewpoole160
    @andrewpoole160 3 года назад

    Thanks for a very informative video. Best wishes.

  • @RoseDancer12
    @RoseDancer12 4 года назад +1

    Thank you for this video!

  • @patthabunny4340
    @patthabunny4340 5 лет назад

    Excellent video. Thanks man

  • @theadventuresofjavier8698
    @theadventuresofjavier8698 7 лет назад +18

    God day HM.this vid hit close to home. a friend bought a 15 Hyundai elantra with 30k on the clock from carmax.they let me inspect it in the lot. short of getting it on a lift I did a thorough inspection. the car looked excellent. the purchase experience was pleasant and she drove off with it. HOWEVER several months later it developed a rod knock. back to Hyundai it went under warranty. as the old saying goes..stuff happens...carmax is way above the standard dealer experience...

  • @Kona5.0
    @Kona5.0 7 лет назад +4

    Really appreciate your input on Carmax, Charles! Everything you touched on is pretty much spot on. Ive owned 4 cars from there and every single one of them were perfect. I did have an a/c compressor clutch go out on one of them, but i also had the warranty and i had it back the same day with zero deductible.
    Also, as a recon tech and i can tell you that our inspection procedure is the best I have ever seen. Not only mechanically, but every last detail, switch, dial, option.. It all gets checked, verified, and rechecked. Our technicians take great pride in their work and each vehicle goes through no less than at least 4 people before it goes up for sale. There are always one-off occurrences - but that is the nature of vehicles. As you said.. buy the warranty. Cars are nothing more than complex machines and every single one of them can have an issue at any given time.
    Carmax gets a lot of respect for being one of the only dealerships that have no haggle pricing. However, some people like that aspect of being able to negotiate and are disappointed when they cannot haggle. But the common person really appreciates the ease and friendliness and straightforward approach. And i really respect the fact that they will sell a car fit for the person's needs, not the sales consultant's wallet as you said. That's transparent honesty and integrity and exactly how it should be and one of the company's core principles.

  • @jonsmith1259
    @jonsmith1259 5 лет назад +6

    4 hours to make a deal???? I usually after test drive have a deal within an hour to hour and a half max. If the sales rep goes to speak to the manager, they better be back in 5 min or less. I do NOT like a manager who takes 20 min to accept or counter the numbers.

  • @KingBoraBeats
    @KingBoraBeats 5 лет назад +5

    First car i ordered was dropped off the tow truck, but I was given a transfer refund. Chose another car on the lot. Left with a 2005 g 35 in 2012 for $15,500 with 90k miles. With warranty total cost was 21,000 with 9.5 to 10% 6 year intrest.
    Car broke down at 140k miles,
    Warranty, sealed all oil leaks and whatever minor works done at dealership was $6000 but I paid $100 detectable. 150k miles motor belts almost ripped and was replaced, both camshaft sensor a and b wore out and i also replaced it myself. Car is paid off now and running like day 1 at 180k miles, no leaks, no cracks, praying to hit 200k +. Not buying another car from carmax too expensive overall, but warrantt saved my ass.

  • @donaldjones8920
    @donaldjones8920 Год назад

    Thank you. I am looking for a car and considering CARMAX. I appreciate everything you said.

  • @haroldlm64
    @haroldlm64 7 лет назад

    Great informative video.

  • @l.a.raustadt518
    @l.a.raustadt518 6 лет назад +2

    I went to a local C-Mx once just to look at a car with no intention of buying. After going through their security was allowed to look. A sale s person asked me question s and are you buying today? Learned more in parking lot talking to random employee s !

  • @HumbleMechanic
    @HumbleMechanic  7 лет назад +8

    Thanks to Jack and the TSP community for having me on the show.
    It's crazy to think that my first job in the car business was 18 years ago. Thanks for watching, don't forget to subscribe and check out The Survival Podcast. It's more about designing a life than dooms day preppers LOL

  • @patybaquera
    @patybaquera 6 лет назад +3

    Creditable response, thanks for review!

  • @E150GT
    @E150GT 7 лет назад +15

    I don't haggle to save $50. a couple hours of emails and a little time at the dealer saved me $4k at Mazda.

    • @HumbleMechanic
      @HumbleMechanic  7 лет назад +5

      Hell yes.
      I hope that I made the point that as buyers we still need to do our part in getting good deal, and finding what we want.

    • @disneyfan9099
      @disneyfan9099 6 лет назад +2

      E150GT Haggling saved me 10K at a Infiniti dealer.

    • @Vicos
      @Vicos 3 года назад

      Yep, no haggle dealerships. Be careful what you ask for. Now, everyone pays too much vs just lazy or uninformed consumers.

  • @cocothicknessma
    @cocothicknessma 6 лет назад

    Thanks for this video!

  • @LeifBurrell
    @LeifBurrell 7 лет назад +1

    when i bought my Golf TDI new, thats how the VW dealer was when I picked up the car. They had a price, they had the addons and discounts ($5000 TDI rebate). It was all black and white, prices were in place and were not negotiated. I did however get a lower price on the extended warranty because I wasn't really sold on how it worked, so he did upsell me on that, and lifetime oil changes. I had a great buying experience. I liked all the people I talked to, especially the service manager who I talked to a few weeks before I bought the car. The car will always go to the dealer for maintenance and work, and I'm happy to pay a bit more for the peace of mind.

    • @HumbleMechanic
      @HumbleMechanic  7 лет назад

      +Leif Burrell nice. Glad it went so well. I wish more people had that same experience

  • @chaos_lis
    @chaos_lis 6 лет назад

    Recently bought a 2014 Scion FR-S from carmax. Best car buying experience I've had.

  • @isaac62rebel
    @isaac62rebel 5 лет назад +1

    Bought my 2003 Mustang GT from Carmax with 71,000 miles on it, and stock for $13,600 I love the car but for a car that is 16 years old now it is going to need some work done, but that's a given when buying an older car. Worst thing I did was not get a cosigner but you live and learn

  • @jman96camry
    @jman96camry 5 лет назад +9

    No bs ^_^👍 i would rather buy at a premium versus haggling

  • @quincy1048
    @quincy1048 7 лет назад

    It is gratifying to hear you don't like the standard car dealer experience either. Me I hate it so I only swap my car when forced to. The last car was totaled the one before that they had to tow in.

  • @TheTurpin1234
    @TheTurpin1234 7 лет назад +3

    I love your beard!!! But man... Whats up with the sideburns?

  • @Blakehx
    @Blakehx 7 лет назад +5

    Great info, thanks! I've never bought from CarMax but I know people who have had good experiences there! My only complaint is that CarMax (at least the one near me in Dallas, TX) insists that a salesperson rides with you on the test drive! They make you follow their little 4 mile route (all on nice smooth streets) and don't even let you get on the highway!

    • @HumbleMechanic
      @HumbleMechanic  7 лет назад +1

      LOL, I understand that. That was the policy when I worked there too. Often if you get a cool sales person, they will let you go off the regular test route.

    • @KurtVW
      @KurtVW 7 лет назад +1

      I explained to my salesman via email that my commute is a 16 mile canyon on poorly maintained roads and that tooling around Burbank wasn't going to give me a good test drive, he completely accommodated and my drive was where I wanted to go and took as long as I wanted... we were away from the dealership for about an hour.
      Maybe it varies by location, but I got no hassle about needing a different test drive.

    • @saveryquinn
      @saveryquinn 7 лет назад

      Depending on the sales person you can take a different route. I told my salesman that the car I was buying needed to take me on a very curvy mountain road every week and he recommended a few roads near the area that were very curvy and hilly. And at the Knoxville TN location, taking the car on the highway is part of the standard test drive circuit -- probably depends on how far one has to drive from the lot to the nearest highway onramp :)

    • @richardbrown683
      @richardbrown683 4 года назад +2

      I test drove a car at CarMax the salesman said we close at six be back by 5:30, It was 2pm.

  • @nicc171
    @nicc171 7 лет назад

    I bought my '06 Rabbit at CarMax in '08 and it was a great car. Probably paid a little more but the stress free experience was worth it compared to the dealership experience I dealt with in the fall buying myself my Sportwagen then had to buy my wife a car and helped my mom buy a car too. The dealership experience is exhausting. They always act like if you walk in the door you're going to buy a car even though you might just be doing research, test driving, etc.. then there is the negotiating for price, the pressure to buy extended warranties, and the fact that it takes three to four hours to go through the buying process. I would definitely have bought another car from CarMax but couldn't find what I was looking for. I also sold them my Rabbit after buying my Sportwagen. It was weird to sell them a car without buying one from them but everything was seamless, took about an hour and no questions asked. I had mods on the car so they told me it would go to auction and they still gave me $500 more than the dealer was offering on a trade.

  • @aipo86t
    @aipo86t 7 лет назад

    Two of my cars were bought from CarMax wholesale lot. My son worked there at the time. One was 1/4 retail due to minor hail damage. The other was 1/2 retail due some issues that looked bad but turned out to be minor.

  • @Johnn_Vasquez
    @Johnn_Vasquez 5 лет назад +26

    Scotty Kilmer fans incoming!

    • @HumbleMechanic
      @HumbleMechanic  5 лет назад +4

      Oh boy. LOL

    • @tomkelly00
      @tomkelly00 4 года назад +4

      I watched a couple of his videos and I don't understand why he has fans. Just a rambling clickbaiting moron!

    • @ike7539
      @ike7539 4 года назад +1

      @@tomkelly00 too much weed, that's why. And true about clickbaiting

  • @MrBurtonPE
    @MrBurtonPE 7 лет назад +3

    The two things I hate the most buying at a dealer is the amount of time you spend waiting and those stupid doc fees. Such baloney, why does it take hours to make a transaction? Especially after the deal has been agreed on, what are they doing in that back office with my information for so long? Do they think I'm gonna buy a second vehicle??

  • @joecool509
    @joecool509 7 лет назад +5

    I just bought a tundra with true car pricing and it was easy. I would avoid trade ins as you won't get much generally

    • @97I30T
      @97I30T 7 лет назад +1

      Joe At Carmax? Yeah, they're notorious for low balling on trade ins.

    • @joecool509
      @joecool509 7 лет назад

      KentB27 at the yota dealer

  • @xKr4zex
    @xKr4zex 7 лет назад +5

    CarMax uses this special yellow OBD adapter that reads out exactly what parts the car needs 😂

  • @janetf3377
    @janetf3377 5 лет назад +1

    Dealerships usually charge all these extra fees such as destination, title, tax etc. What are the additional fees CarMax charges?

  • @yossarianmnichols9641
    @yossarianmnichols9641 3 года назад

    They move cars across the country for a reason. Locals know about the damage from weather events. I had a friend buy a Prius that was covered in rust inside the engine compartment. It had been owned in NY state. I assumed it had went through the hurricane and flooding. This was years ago.

  • @boatsfa2015
    @boatsfa2015 3 года назад +2

    Sold my wife’s car there and the experience was great. Made an appointment, appraised, got an offer (way higher than dealer trade), sold the car and walked away with a few grand in my pocket.

  • @fonzo2525
    @fonzo2525 5 лет назад +1

    i'll be checking out carmax,sounds like just the experience i'd like to have buying a car,and driving a bunch of different makes and models is just what i wanted to do as well,there's one close to me now that opened recently ,hope it's all we are wishing for in finding a used vehicle without a bunch of repair headaches that we've had in the past...bahhhhh

  • @srttman9180
    @srttman9180 6 лет назад

    I was looking at a 2016 Dodge Challenger SRT 392 they have at carmax in Charlotte it has 2,000 miles on it and to ship it to Houston is $550 and they are selling it for 42k I was wondering if I should fool with carmax or not

  • @JonathanGrandt
    @JonathanGrandt 2 года назад

    You can do a 24 hour test drive and take it to a mechanic. You need to have full coverage insurance though, collision, comprehensive etc.

  • @univibe23
    @univibe23 5 лет назад

    Yeah I like your comment on the Big Dealership haggle in which they either give you more for you trade in and jack up or don't budge on the price of the car you want to buy or vise versa.

    • @Vicos
      @Vicos 3 года назад

      Sell your car to Carmax and simplify the negotiation with a dealer.

  • @jd-py5nm
    @jd-py5nm 7 лет назад

    thanks to you I am gonna check this place out I was leary about them

  • @JIMN26
    @JIMN26 3 года назад

    You can't haggle the price at Carmax, but can you ask for new tires or other mechanical maintenance to be done before buying?

  • @bmxrider76
    @bmxrider76 7 лет назад +1

    i bought a 2012 civic si from a carmax 2 years ago ..... had a terrible time with them . car had a messed up title and i was never able to register it . after a year and a half they paid my finance company off and said keep the car ..... so i was then stuck with a car i couldn't sell .... due to no title . ended up trading it into a dealer for a new truck few months ago . never again will i buy from a carmax

  • @Bonno460xvr
    @Bonno460xvr 7 лет назад +5

    I agree. I hate haggling.

  • @stinka4079
    @stinka4079 6 лет назад

    Thank you for your video. I'm considering Carmax next spring, and was a little nervous about it.

    • @disneyfan9099
      @disneyfan9099 6 лет назад

      Stinko 407 Yeah Carmax is way overpriced

    • @nicktopo8380
      @nicktopo8380 3 года назад +1

      @@disneyfan9099 carmax is the only place that has the car i am looking for near me, and even with the $700 shipping fee it is still cheaper than the one i would have to drive 300 miles to check out.

  • @TopZ92
    @TopZ92 7 лет назад +2

    my mom and sister bought there cars at CarMax they glued plastic pieces together after saying they would replace the parts

  • @CheezyDee
    @CheezyDee 7 лет назад +5

    Buying new or used is a shell game, instead of a ball, there's a turd. While you go back and forth with the sales staff they keep moving that turd between the shells when you're not looking, and when you finally get close to what you want they move the game over to financing, who adds another 3 shells and another turd. Never go to a dealer tired, sick, or in a hurry. Get there well rested, belly full, and ready to argue, and most importantly, be ready to just walk out.

    • @clutchthepearls3062
      @clutchthepearls3062 7 лет назад +1

      Cheezy Dee Yup. People always go in too afraid to walk out. Or they don't feel like they even have the option.

    • @TheShyArmyTV
      @TheShyArmyTV 6 лет назад

      how about walking into dealerships to look around prices without my wallet? so that, that way I dont cave in and make a purchase because I dont have a wallet. lol is this a good strategy?

  • @randallhoover7688
    @randallhoover7688 6 лет назад +1

    More on the auctions please.

  • @jhuntosgarage
    @jhuntosgarage 7 лет назад

    Excellent explanation and great advice. Great video!

  • @joqiii3
    @joqiii3 4 года назад

    I hope this info is still valid in 2020. I have to get a car for my wife and myself in the very near future. We are relocating to central Florida and I DREAD the buying experience. Frankly, because I have had the same Toyota for over 20 years I was not even aware that Carmax existed until a few weeks ago. The sales guy I bought my car from is still around here in Honolulu and we have socialized some over the years. So when my wife needed a car he was very trustworthy and excellent to deal with. I think, based on this video I will look into Carmax, I don’t want a former rental car or fleet car though.

    • @HumbleMechanic
      @HumbleMechanic  4 года назад

      It’s worth looking at I think. Maybe not for everyone and every car is different but worth a check

  • @1987Isuzupup
    @1987Isuzupup 7 лет назад

    I'v bought two 2004 mercury marauders from car max one in 2008 and 2009 over all the first one was was vear clean the second one was clean but not to spec and ran ruff and had overall bad health and yes i took it to them on the issue's that i was having not to mention the back tires wore bald so they replaced the tires with the wrong sizes witch mad the car undriveable with the trc on
    but they neve said that the tires wore on backorder how ever i would buy from them agen the extent warranty do not cover much

  • @theblockbusterguy8576
    @theblockbusterguy8576 4 года назад

    Best video I’ve seen on CarMax 👍

  • @saradesire9475
    @saradesire9475 4 года назад +2

    My mom & boyfriend have bought two cars over the years from CarMax. My dad got a car a couple of years ago from there. They all swear by CarMax.
    I’m still in my research phase but it looks like I’ll be going to CarMax in the next couple of months for my car purchase. But we will see... 🤷🏽‍♀️🤷🏽‍♀️

  • @AmbitionZVapeR
    @AmbitionZVapeR 5 лет назад

    Yes but they got me on the financing man! They screw you on the financing and the trade in. My car was valued at 25k to trade in to a dealership and they gave me 21k. So I found another company to finance it for me at a lower interest rate and they won’t give me my account number to give them to payoff. I ya e 3 days to refinance but I need the account number. Any help? Would be great

  • @93sundance
    @93sundance 7 лет назад

    Carmax just opened down the street from us and we do their warranty/repair work for most GM cars. A few times stuff wasn't under warranty we gave them the estimate and they didn't question anything, they just wanted it repaired. I suppose though when you are that big of a company you can lose a few bucks instead of a customer unlike the joke where I work.

  • @MarcusFHurt
    @MarcusFHurt 5 лет назад

    GREAT Video... thank you sir !

    • @HumbleMechanic
      @HumbleMechanic  5 лет назад

      Thank you

    • @MarcusFHurt
      @MarcusFHurt 5 лет назад

      Just as you described. Had a great experience last night at Car Max. Price was the same or lower than any other similar truck online and ebay. Per your advice and a co-worker I also picked up the extended warranty. $1400 with a $50.00 co-pay for 60 months that can be used at the dealer, can't beat it. Very happy with truck.

  • @leanlean4237
    @leanlean4237 2 года назад

    hello I appreciate your opinion and expertise I am looking to buy a Tom and Country but i getting so much bad information about it what do you think ? what is your personal opinion about this car or my buying a trouble vehicle that I'm going to be a sleigh & spending too much money on repairs left and right ???
    please help !!
    as a professional mechanic I need your opinion !!

  • @vegasdavetv
    @vegasdavetv 6 лет назад

    FYI, car max makes about double what oem dealerships make. most dealerships make between 5 and 8 %, carmax around 12. all you need to do is look up there stock filing reports.

  • @E150GT
    @E150GT 7 лет назад

    it's funny you came out with this today. my wife and I were at CarMax yesterday. while we were there, I was wondering if they were worth buying from. I know sometimes their prices are way out of line but they didn't seem too bad on what we were looking at yesterday.

    • @HumbleMechanic
      @HumbleMechanic  7 лет назад

      HAHA gotta love that timing. It really does come down to the car. I have seen crazy high prices and ultra low prices too.

  • @keithjck4
    @keithjck4 7 лет назад

    Great video I have bought 2 cars from CarMax and sold them 3.. Always pleased with the amount they offer me.

  • @ravipeiris4388
    @ravipeiris4388 6 лет назад +3

    I was deciding whether to purchase the extended warranty, but since you've suggested it and given your recommendation, then it will be worth the peace of mind to get the CarMax extended warranty. I still want to go over the exclusion list to be sure.

    • @HumbleMechanic
      @HumbleMechanic  6 лет назад +1

      I’ve seen so many high dollar repairs covered.

  • @pkonneker
    @pkonneker 7 лет назад

    You are a good dude, and this is good advice.

  • @michaeltan7855
    @michaeltan7855 3 года назад

    Is it still possible to negotiate a deal when there are similar cars in their online inventory that cost less with less miles but I'd have to get it sent to me?

  • @towerdragon4487
    @towerdragon4487 7 лет назад +1

    about two years ago at a really good experience with CarMax I just hate the run around with dealerships and with all the extra fees they had on top of the price like administrative fees are ridiculous

    • @HumbleMechanic
      @HumbleMechanic  7 лет назад +1

      +Jacob Bessey nice!
      I had some wonderful experiences with customers when I worked there.

  • @Ann-ub4mf
    @Ann-ub4mf 3 года назад

    Thank You.🙂👍

  • @JR-pr8jb
    @JR-pr8jb 25 дней назад

    For every complaint about Carmax (or Carvana), there are thousands of nasty experiences with "haggling" dealerships.

  • @tdawg719
    @tdawg719 7 лет назад +25

    An advantage is they make most of their money from the cars they sell at auction. Why is this good? They're only going to sell the cars at the dealer that are safe and mechanically factory, minus the occasional exhaust or after market wheels. They won't sell you modified vehicles or cars that have been repaired in a way that they think hurts the value. They really don't make much money at all on their cars at the dealership. Sometimes it's literally like $150.
    They make money on maxcare, financing, and add on things like if you want to add a back up camera or leather seats.
    Maxcare is awesome but in my opinion it is over priced sometimes. Look very hard at what the factory warranty covers.
    At the end of they day they've spent a lot of time figuring out all the factors of the money. And they only are going to make the bare minimum and not try and get rich of each car. It's a numbers game. They win buy selling a million cars not 10,000.

    • @HumbleMechanic
      @HumbleMechanic  7 лет назад +3

      Yep, they have been doing it a long time, and have figured it out. It will really boil down to the car.
      I havent looked at warranty pricing in a long time. But I have seen plenty of VW owners pay for that warranty in 1 or maybe 2 repairs. Cars a insane expensive to fix today. Hell, even I would buy the warranty. LOL

    • @tdawg719
      @tdawg719 7 лет назад +3

      HumbleMechanic I worked there until about a couple years ago. I bought my gti whole sale because it had modified suspension and Carmax wouldn't sell it on the lot. Got a great deal.
      Was looking at 08 r32s. The maxcare was $5,500. I'll admit it's a higher risk vehicle for them to cover but damn! The engine could blown and you might be able to replace it for less than that cash

    • @venegasedgar97
      @venegasedgar97 7 лет назад +2

      tdawg719 I used to be a ops manager and the average profit margin for front lot cars is around 5k per car. They break even at there in house auction because it's a dealer only and dealers won't over pay for cars. They make good money of maxcare and make tons of having in house financing.

    • @AdventuresWithRandR
      @AdventuresWithRandR 7 лет назад

      tdawg719 CarMax is the Kmart and circuit city of cars today

    • @MrRmckay19
      @MrRmckay19 7 лет назад

      carmax originated from circuit city, they started carmax before it broke off into its own company

  • @TRAVIS-L
    @TRAVIS-L 7 лет назад

    great video

  • @calientemac1
    @calientemac1 5 лет назад +1

    I don’t buy cars from dealerships that offer no hassle pricing. In almost all cases, the no hassle pricing works only to the dealership’s advantage. If you’re patient, do your homework you can save thousands by haggling. Yes, I’ve haggled for hours but in the long run, I’ve always got awesome deals. I’ve saved friends and family members negotiating on their behalf and saved the thousands! I’ve also had dealerships want to hire me because of my persistence and knowledge. It’s not hard...and I love getting the better end of the deal

    • @charlemeH
      @charlemeH 5 лет назад

      Well that work for someone with bad credit

  • @KurtVW
    @KurtVW 7 лет назад +3

    My most recent car, and my daughter's most recent car are both out of CarMax, I'm a 'car guy' I do a lot of my own wrenching and I've also worked in the sales side at a dealership.
    I think CarMax is a great operation. I liked the experience, I got a great car... My daughter has the same story even though she was buying at a much lower price point.
    Since I did most of my research online my time in the actual dealership was less than two hours, they shipped in two different cars of the same make and model for me to check out, so it was just a matter of test driving each and picking the right one. Very simple and no complaints.
    For the specific car I bought, I don't think I could have beaten the price anywhere.
    For the deal my daughter did (a few months earlier, and without me present) I think she could have beat the price, but her car is rock solid, and like this video explains, the difference in price probably wasn't worth the headache anyhow. She has a car she likes, that has no issues at all.
    I'll be buying more cars from them in the future.

  • @jbirzer
    @jbirzer 7 лет назад +1

    My sister works there as an interior refurbisher and she likes them and has bought a car from them. Personally when I looked at their prices I thought the prices were a little high, but you are buying some piece of mind.

    • @thenormandycrewwrex
      @thenormandycrewwrex 7 лет назад +1

      Jason Birzer Peace. PEACE of mind. You aren't buying a piece of a brain lol.

    • @jbirzer
      @jbirzer 7 лет назад +1

      Sorry, wrote that while struggling with my phone's Internet connection.

    • @HumbleMechanic
      @HumbleMechanic  7 лет назад

      I know that story . I am staying in a hotel, and the internet is a nightmare. I am uploading tomorrow's show in the lobby. I hope I don't have to sleep down here. :/

    • @FCFordLord
      @FCFordLord 7 лет назад

      Jason Birzer They are a bit high. They were asking 3-4k more than other dealers in the area for identical cars.

  • @firstlast5630
    @firstlast5630 3 года назад

    do auto techs at carmax have to deal with warranty time or do they get book time?

  • @flatratemaster
    @flatratemaster 7 лет назад

    FYI, all cars are required to have all recalls done before sale, my wife bought her car there. Oddly enough I bought my truck through Carvana, mostly due to the fact they had the truck I wanted, same set up more or less as Carmax, except they deliver the car to you.

    • @HumbleMechanic
      @HumbleMechanic  7 лет назад

      +Flatrate Master i love that model. So much more customer friendly

    • @flatratemaster
      @flatratemaster 7 лет назад +1

      HumbleMechanic i almost did a video on the purchase, but it really doesn't fit into my channel

    • @HumbleMechanic
      @HumbleMechanic  7 лет назад

      LOL

    • @FCFordLord
      @FCFordLord 7 лет назад

      Flatrate Master I was checking out Subaru's that had a recall out for the Takata airbags. They claimed it was up to me, after purchase, to go to the dealer and have it done.
      I asked about discounts for the inconvenience (Subaru claims there is a wait list until 2018 now), but they basically said 'not our problem' and left it at that.

  • @geraldbennett7035
    @geraldbennett7035 6 лет назад

    Got a price from the local Audi dealer on my 2016 TT. They offered $34,000. The next day I went to Carmax. They offered $33,000. The avg trade-in price from Kelly Blue Book on my car is $37,000. Will be selling my car privately with a target price of $38,000. $5,000 gross profit is too much.

  • @MrPir84free
    @MrPir84free 7 лет назад +1

    I went to Carmax once.. I wanted to just walk around and take a look at what was available and for what prices (about ). Gosh, you know, I was not allowed to do that unless I went in and gave them everything including my financial history.. I walked.
    Lots of dealers nowadays tout the no-haggle thing; reality is that they will bargain if an equivalent vehicle is sold elsewhere in the area for a better price, using something like TrueCar. In the end, dealers are always about tacking on extra warranties and over-priced add-ons. The dealer always will take their time- in an effort to see if they can wear you down with time (end of the day, and hold you there till like 8 or 9 pm.) Then they try to spring the warranties and add-ons & work on your emotional feelings.. I guess my payment of $411 per month wasn't enough; they had plans to take it towards the high $900's per month.. Tried to play on emotions and wearing someone down by consuming their time.. Didn't work.. Go in knowing what you are willing to spend, and stick to it! If you are trading in, don't give up the keys till you have the paperwork signed and keys in hand for the other car. But always stick to what you want to purchase, and don't let them get you to agree to more than what you want to pay for.

    • @huetuber1204
      @huetuber1204 5 лет назад

      You have to give up your keys. They have to check your car out or else how will they know how much to offer you for your trade in?

  • @johnferguson7235
    @johnferguson7235 5 лет назад +5

    Honda/Acura Certified Pre-Owned is the best deal going. Someone leased the vehicle for a couple years and then you can buy it for about half of the original price; they paid for half of the total depreciation on the vehicle for you. Plus, Honda/Acura has good financing.

  • @a.joseph4233
    @a.joseph4233 2 года назад

    When does the pre-purchase inspection [$100]happen?

  • @BeaudoinMotorsports
    @BeaudoinMotorsports 7 лет назад

    my friend got a car from there. $23k Acura. drivers seat motor went out, and the starter failed. yay! haha seems weird. i like to "barter" for a price.

  • @djkenny1202
    @djkenny1202 7 лет назад +1

    Go Private. Get it inspected. Make sure the title is Clean. See the Records. Save. It is like Saturn. It is for people who hate to Haggle and get a good deal. I am NOT that Guy. I want the good deal. It is so easy to just haggle on line per email. Just contact several dealers nearby with the car you want, options you want, after pre driving one. Stick with standard warranty with a car. Never buy an additional warranty unless you are buying a Fiat, VW, Audi.. cars known to have pricy and common issues.