UltraFresh Front Load: How to Install Laundry Pedestal and Riser
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- Опубликовано: 11 май 2020
- A step by step walk through on how to properly install the pedestal on the Ultra-Fresh Front Load washer and dryer. The installation of the GE Universal Laundry Riser 7 inch GFR0728 is identical to the process shown in this video.
IMPORTANT NOTE: Shipping bolts should remain in place during installation. The shipping bolts should be removed at the completion of the process.
GFW850SPNRS, GFW850SPNDG, GFW850SSNWW, GFW650SPNSN, GFW650SSNWW, GFW550SPNDG, GFW550SSNWW, GFD85ESPNRS, GFD85ESPNDG GFD85ESSNWW, GFD65ESPNSN, GFD65ESSNWW, GFD55ESPNDG, GFD55ESSNWW 
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Thank you for sharing that last comment about the shipping bolts. We just purchased this washer and dryer for our new home and they are awesome so far. We just decided to get the pedestals and I'm pretty diligent with watching RUclips for any helpful tips. I'm glad to know to use the shipping bolts to install the pedestals as they were not left with us when they were installed by the appliance store crew. I'm going to the store today to get them as they cost 50 bucks for the kit...🙄 thanks again for asking questions...it's the only way you learn anything 💯 🇺🇲👍
Hi, Robert. We're so glad to hear the last comment regarding the shipping bolts is of help to you. Thank you for choosing GE Appliances. We're happy to hear you love your new models and we know you will enjoy many wonderful years of use from them. If any questions or concerns should arise, please know we are glad to help. JP
Thank you for sharing, very helpful info.
My washer and dryer were installed on pedestals. Once levelling legs on feet as well as on appliance have been lowered, should there be a gap? Mine has a gap of just over an inch and the screws and brackets are very visible. Is this normal and correct or should the appliance make direct contact with the pedestal? I’m thinking neither the feet or appliance legs were not levelled or minimized. Thank you for your input. Sonia
Do I need to have a pan for the washer ?
The washer does not have a metal bottom. It has a plastic bottom with no predrilled holes for the brackets. What can I do?
Ok, so after reading all the comments, I am more confused. Can you install the pedestal on washer without shipping bolts??? I have them, can they be reinstalled to move if needed???
Guys, not only removing the “bolts” after installation, you have to also remove the four long rubber/plastic washers that house those bolts. Additionally, you have to remove the two flat, metal braces that go horizontally in the back of the washer. The two braces are held by bunch of phillips screws that may make you think they are part of the washer.
I removed the “bolts” only and left the long plastic washers/sleeves untouched. Ended up with crazy vibration even at Normal spin mode. The reason I felt weird and went back to read manual fully is that the washer shook the sleeves out, literally, during extreme vibration.
Read the manual and don’t be like me.
Sorry don't understand what you mean..lol
Hello. Thank you for explaining about what needs to be removed during installation. this is explained in the installation intructions supplied with the washer. What model number od you have and we will be glad to provide the installation insturctions and page this is expalined on? We look forward to receioving the additoonal information requested. products.geappliances.com/appliance/gea-support-search-content?contentId=17446 If these are not reomved then you will expreience lots of vibration. GA
Hello Suzanna. We are sorry for the confusion. Here is a link about removing these part during installation. If these are not reomved then you will expreience lots of vibration. products.geappliances.com/appliance/gea-support-search-content?contentId=17446 We hope helps make it clearer to understand. GA
@@geappliances Y’all really don’t know what spell check is, do you?
Hello has anyone had luck purchasing the flat open-end wrench needed without ordering it?
Hi. I would like to purchase the pedestal to go with this washing machine. Is it still possible to install at this point? I'm looking at one of the comments below which makes reference to shipping bolts on the washing machine to protect the suspension when it's laid on the ground.
Thanks.
Hi Rakisha,
Thanks for reaching out! We can understand wanting to check on this. The shipping brackets on the back of the unit should stay on if you're going to lay the unit down, this helps to protect the interior of the unit while it's on the ground.
Once your washer is in its final installation location, you can remove the shipping brackets on the back of the unit. If these are left on, you may see more aggressive vibrational issues when running the unit.
We hope this helps! If you have any other questions, feel free to reach out to us on Facebook or Twitter.
All the best! -MS
I received my washer and dryer with pedestals ordered through Costco. Unfortunately the installers either jacked up the installation or when moving the appliances with straps quite a distance torqued the unit. The ball bearings feel out on both units and the drawers aren’t working. Taking several weeks to get someone out here when GE was contacted. Pretty much ruined my excitement about these new washers. Can you carry these attached with straps for a maybe 50 feets without damaging them or were they likely faulty from the get go?
Use furniture sliding pads
Can you tell me where to buy one of those flat wrenches? I have looked all over for one of those. GE parts do not carry those flat wrenches.
Bicycle shops.. it's nothing but a flat hex wrench
Anyone know the part # of the level legs for the following: UltraFresh GE Dryer GFD55ESSNWW . For some reason, they were removed for stacking and now I am having to place on pedestals. Looks like they are recommended to be on when doing so.
Video recommends lowers those cheap plastic leveling legs on dryer yet they dont provide the paper thin wrench needed to get between the pedestal and dryer to adjust the legs. Appliance Installers told me they usually remove them all together since they crack off 99% of the time. They weren’t exaggerating, thinnest cheapest plastic I’ve seen in a while. Notice the washer leveling feet are solid metal. Makes no sense to go cheap on their flagship Profile washer and dryers
I was given a pedestal for my washer (GFW550SSNWW) but no brackets. Where can I find the brackets for i?
Call GE parts department
The most important part is missed - how you're supposed to slide heavy washer back to the position with a pedestal attached.
Furniture pads that prevent from scratching floors
once the pedestal is installed and the unit is not on ground anymore but upward, can we use strapping to move the washer or dryer to the desired location? will the pedestal hold all the weight and not collapse on itself if the strapping is slided below the pedestal?
Hello-Thank you for reaching out to us. We would like to help look into this for you. Could you please send us a private message with your full model and serial number? Sincerely-DM
@@geappliances please share your email or how you want me to contact you
Hello-We can provide a link here on other ways to get in touch with us. spklr.io/6053lgcd. You can also PM us on Facebook, Instagram, and Twitter. -DM
Why no mention of the shipping bolts? Should they be removed only after the pedestal install? Or is it okay to lay the machine on it's back without the shipping bolts?
Hi, John. Thanks for reaching out. The shipping bolts are not mentioned as they should be removed before attaching the pedestal. Let us know if you have any more questions. - JB
@@geappliances I must be missing something.. It seems that with the shipping bolts still installed, they would protect the internal suspension system, while being placed in a position 90 degrees from normal.
Hi John,
The best practice is to have the shipping bolts installed in the washer any time it is being moved around, including when it is laid on its back as part of this installation process. The shipping bolts should then be removed at the completion of the installation process.
This is done to protect the suspension components and ensure that nothing internal to the machine disconnects during the installation process.
Also, the Installation Instructions for the pedestal say:
IMPORTANT: Shipping bolts should remain in place during installation.
We hope that this helps.
Stay safe. -MS
@@geappliances This reply makes perfect sense.. That said; The video should have mentioned this being it says that this is a "Step By Step Walk Through.." Also the first reply by JB is not at all an accurate reply. Thanks for the clarification. I did in fact leave the shipping bolts in place prior to placing on my DIY elevated platform.
Hi John. Thanks for the feedback. We apologize for the reply from JB. It is our pleasure to assist. We have provided the feedback about the video and instructions to the washer product team. All the best. Sincerely, RF
Can you reinstall the shipping bolts after they have been removed
Hello Marc, and thanks for reaching out with this great question! If you need to move the washer, the tub can indeed be kept stationary by using the shipping bolts, spacers and clamps that were removed during installation. More information about the shipping hardware is available in the use and care manual; if you need to view the manual online, you can do so by looking up the model number on our GE Appliances website and going to the product page.
We hope this helps! If you need further assistance with this (or have any other questions or concerns) we’re always glad to help, here or over our social media. Best wishes! -SG
Why do the old appliance leveling legs need to remain on the washer and dryer? Do they actually serve a purpose?
Hi thank you for checking with us. The leveling legs should be level for the best wash performance. Without leveling legs, the washer can shake, walk, vibrate, etc. -BL
@@geappliances Oh sure, I understand the units need to be level, but the units are leveled with the legs on the bottom of the pedestals. What I'm asking is why the do the legs need to remain on the washer and dryer, see instructions at the time 2:36 in the video. Do these sets of legs serve a purpose, they don't provide leveling?
Hi W4DXZ Signal Shack - thanks for getting back to us. The legs should remain on the washer and dryer even though there are leveling legs on the pedestals. The washer and dryer legs help provide additional support on the pedestal. If you have additional questions, please let us know! -NC
One would think that when the appliance leveling feet are screwed down against the pedestal it acts as a tensioner, therefore lessening/stopping any vibrations that would occur between the two items.
One would also think GE would provide the paper thin wrench needed to adjust the leveling feet on the dryer, but they dont
Can I get the brackets, and screws part number?
Hi Enrique,
Thanks for your question! We'd be happy to take a look for you.
To look for parts, we would need the complete model and serial numbers of your washer. If you can, please send us a private message on Facebook or Twitter with that information.
If you need help locating those numbers, you can use the following link for assistance: www.geappliances.com/ge/find-model-serial-number/front-load-washers.htm
We hope that this helps and that we hear from you soon. -MS
Home Depot removed the feet from the washer completely. Do I need to take the washer and pedestal apart and reinstall the feet?
We would recommend leaving the feet of the washer on the unit as shown in this video to ensure a safe installation. If these were removed during installation please reach back out to the store where you made this purchase to have them come correct this installation. We hope this helps! - TS
Home Depot (Temco) installers did this to my installation as well. They also did not remove the rear shipping bracket. The first load that I ran, when it went to spin, it shook violently and Almost tipped over. Definitely watch the installers and double check their work. I would also recommend that GE and Home Depot work on better training for their install crews.
My washer has also been shaking pretty bad. I had home depot come out and re-check and they said it was missing some foam in between the pedestal and the washer. Now watching this video I see that they also removed the feet from the washer completely!! I am calling them back again!!
@@PatriciaMartinez1 we just received our GE front loader w/ pedestal and I installed everything myself. At first glance, they appear to be shipping foam. I almost made the mistake of removing the foam blocks until I seen the big tag on the pedestal saying to leave them intact. This video makes no mention of them. They must remain intact as they act as a damper.
@@SSChambers1 Thanks! They had failed to install the stabilizing feet between the pedestal and washer. It has them now and it doesn't shake like before!
I need to install my pedestal but I cannot find the thin wrench anywhere. When I received my pedestal it did not come with the 4 legs (pending order). Does that mean that I did not receive the thin wrench either? Thank you
Hello, Abraham. We hate to hear you did not receive everything you need for your pedestal. Please reach out to us about any missing part so we can get that sent out to you as soon as possible. Thanks. - JB
@@geappliances Can you provide a direct phone number? I've been calling and just get transferred around but seems that no one can't help me. Thank you
Hi Abraham,
We're sorry to hear about the difficulties you've encountered. If you have not done so already, feel free to give our GE Answer Center a call. They can be reached through the following phone number: 1-800-626-2000. We hope that this helps!
Let us know if you have any other questions or concerns. -MS
Hi Abraham, were you able to get the thin wrench and legs by calling the number listed.
Thanks, Jim
@@jimanderson5453 Hello Jim. No, I was not able to find it. I had to use a thin wrench that came on my son's bed tools and it worked out. I hope you can find something similar.
Does anybody know if I have to put the shipping bolts back in before I attach the pedestal?
Thank you for reaching out with your question. The pedestal is already going to come with the proper brackets you will need to properly install to your unit as stated in the RUclips video at the link.
That’s great but it doesn’t mention replacing the shipping bolts in the video and too bad the install guy from Lowe’s took my shipping bolts with him.
The shipping bolts should remain in place during installation. The shipping bolts should be removed at the completion of the process. If the pedestal has not yet been installed, we recommend contacting Lowes regarding the shipping bolts since they are necessary for proper installation. If you have any other questions or concerns, please send us a private message via Facebook or Instagram.
What a joke. Way to go GE (Haier,China). How many engineers did it take to come up with this brilliant design. Samsung only requires you to open up the claws on the pedestal and then to close the claws around the feet of the washer . Locked close with 4 screws. Takes about 1 minute. First and last “GE” product I ever buy. BTW, warm cycle is cold at best. Pedestal feet leveled and I am now at 47 minutes into a 55 minute normal cycle because the POS can’t level to spin and I still have another 30 minutes to go at least. Never thought I’d say this, but I wish I had my Samsung back!
We're very sorry to hear of the difficulty you are experiencing in leveling your new UltraFast Combo Washer / Dryer. We're also sorry the warm wash is not as warm as expected. Should you continue to have difficulty in leveling the unit, please schedule a service appointment under your warranty using the following link: spklr.io/6052mrNY It is certainly our goal for you to love your new UltraFast Combo so if you have further questions or concerns, please let us know. Thank you! -NC
PROVIDE THE THIN WRENCH AND MAYBE WE’D BE ABLE TO ADJUST THE PLASTIC LEVELING FEET ON THE DRYER!!!
Could you have made it more complicated?
Seriously.
Even the measurement portion makes no sense.
I measured from the same place as in the video and I have a 30.5" depth.
Like wtf