Fix - Alienware Command Center Wont Change Fan Speed
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- Опубликовано: 20 май 2021
- This is just a video demonstrating a misunderstanding I had when trying to adjust the fan speeds on several Alienware pc's I have. The systems would heat up under heavy load, and the fans would not spin up adequately, and the result would be reduced/throttled performance.
My default is gone. Can't see anything except my games, stuck on Full Speed now lol
Prob an update broke things. Do a full uninstall of AWCC and OC Settings apps, restart the pc, and then try to install via this AWCC package installer. www.dell.com/support/home/en-us/drivers/driversdetails?driverid=x8t80&oscode=w2021&productcode=alienware-m18-r1-laptop
If you experience issues with the above installer, here's the full package installer. www.dell.com/support/home/en-us/drivers/driversdetails?driverid=d4x01&oscode=w2021&productcode=alienware-m18-r1-laptop
@John-Patrick McNown it will be an ongoing issue with Dells coding when it comes to Fusion and the Alienware control center. The issue is MS Dot NET Framework being updated. Which has controlled everything down to the custom RGB settings for AW laptops and desktops.
@@devingunther9352 Thank you for chiming in Devin. I haven't had my AW machines since about a month after I uploaded this video so i'm really just guessing at this point as to how broken things are now. I hope this helps others understand what's up.
Today i install ACC and in less than 2 minutes it went to full speed fan, y close de app and it continues, i restart the laptop and same issue, then i uninstall the ACC and the problem its gone, probably its something wrong with this program.
fix is at 6:50, though I did appreciate the commentary!
wish i read this first. skipping around like a hooker with one leg looking for it.... 9.5 minute video for a 15 second answer
@@dizzypop88 Yeah, sorry for the rant. I pinned Joey's comment in hopes that others saw it. I originally just posted this to send to something directly to Dell to bitch at em. I had no clue that 11k people were gonna listen to me drone on for almost 10 minutes.
@@jpmcnown1 I appreciated the rant. Dellienware shipped my pc with a generic Intel CPU cooler(over an AMD Ryzen 5 5600X) that drives the CPU to insane temps under load, case fans that sound like your version of a Bombardier attack airplane and a software suite that look great but is barely comprehensible. I've had to spend an extra 250$ on this build and wasted precious time due to Dellienware cheaping out on the CPU cooler and case fans. I got your back with a like and sub. Thanks for technically making this software work.
many thanks from g15 5511 users
@@kk-qu1zc Does it work on your Dell g15 laptop bro?
also in thermal profiles "balanced" "cool" and "quiet" dont speed up the fans even if the temp gets hot and it needs it.... only "full speed" and "performance" thats why you should allways run it on "performance"
Thank you for taking the time to make this video, I searched everywhere on the internet for a fix and you're the only person who actually helped.
Thanks. I'm glad it helped. Sorry I went on a rant there taking forever to get to the point.
@@jpmcnown1 I loved the rant! Very relatable haha
OMG...This is fantastic. For what it's worth, the lil blue bar used to function as a toggle to select the different thermal profiles (i.e., you didn't have to go back to the Home Screen and select it there). I didn't realize this, and spent 12+ hours on the phone with Dell Support. They re-installed the OS, reinstalled the AW Command Center, decided it was the motherboard, so they sent a service tech to replace it. Then they replaced the hard drive. Then they had me send the computer to Dell where they replaced the Graphics card and the CPU. Then 2 more iterations of bios updates, reinstalls of the OS. Finally, they sent me a replacement PC, which of course, was doing exactly what your video described. Amazing that I went through all that for a 20-second fix. Hope your video saves everyone else from the trouble.
Oh yeah, Dell wanted to ship my pc off to "fix it", until I told em I have 4 computers all doing the same thing. Thank you
Legend! this is exactly what I was looking for after some time spent down the rabbit hole watching relevant videos that all seemed to pivot to modding or switching out fans on my brand new r14 which I will do at some point but for the moment still just trying learn to love the fans I got 🙏🏼
Thank you for this video. For the last 10-15 years, I've had multiple devices having Blue/Green Screens of Death. Dozens of "solutions" have been suggested, usually centered around Clean Install of Windows and/or modifying the Virtual memory issues. Not a single post ever suggested the fan speed or a potential solution. I always push my devices beyond their limits. I never realized there was a connection between "SOD's" and fan issues. I thought they were two separate issues.
Being able to influence fan speeds has been a huge help. The Computer Management app (using Event Viewer) shows the frequency/types of errors. Following this video has greatly reduced/eliminated my "SOD's" for the last few weeks. My husband suggested giving you a like/subscribe/comment to reflect my gratitude. Thank you!
Thank you very much man! it worked for me!! its incredible that I was not able to find a fix similar to yours in Alienware, nor Dell, nor NVidia, nor Windows websites. And I do appreciate your genuine intention to help and not be yet another monetizing youtuber. God bless!!
I'm still holding out hope that one day this video will be irrelevant, but it's not looking like they care to address these misunderstandings.
Thanks for making this video. I was asking the same questions as you did and why I didn't notice any changes. What you explained in this video is how it I got it to work. Thanks again !
Thank you for explaining this program. I have a Dell G7 with the Alienware software. There is no help, no explanation, so I am grateful for you sharing how this works.
Thank you so much for taking your time doing this, 2 years after this video and Alienware Command Center still makes this quite difficult to understand.
Every time I see a new comment on this video, I think "damn, Alienware/Dell still haven't addressed this"
I searched for days, even called Dell for a fix on this. I did not realize the gaming laptop had so much control over things. My fans ran at 100% for 2 days cause I did not know how to use the Alienware Command Center software. You made it easy and saved me from returning this Alienware laptop. Thanks
honestly i really like the video the moment you opened up 0:05 being honest , Genuine person , with actual problem fixing. without sponsor that's amazing Sir .
Thanks a lot! It really helps with performance, and it adds to the realism of flight simulators!
The original youtuber! Some random guy just putting up info for others to benefit from. Just got an r10 for the kids and this helps explain why "selecting fan profiles" wasnt changing a thing. Thank you
Ugg. I was just about to start reinstalling.. you nailed it .. Dell get your act together! and thanks to you!
Thank you man, for helping me understand what to do and how to do it.
“May the wind be always at our backs”
WV-DTA
hey man - thanks for putting this up. I just got an r12/ i9 11900kf liquid with a 3080 and was trying to fix the sound ("alienware" audio profile in ACC sounds like ass") and for some reason the fans all spun up to like 48% and stayed there even though I wasn't running anything. Clicked all over the damn thing - like you - thinking that the colored bar meant that is what was active.... and the thermal profile was even still set to "balanced" and auto. Rebooted the computer twice.... nothing fixed it.
For giggles while watching yourr video - I changed the thermal profile to performance, then changed it back to balanced - and the fans spun down. Okie doke! No idea what that was all about - or why me making a new audio profile would have triggered all that nonsense - but whatever!
Anyhow - your video got me understanding how this thing behaves and how counter-intuitive the menus are, and I was able to escape the wind tunnel. So - thanks for posting this up, and the extra tour demonstrating alienware's stupidity when it comes to UIs.
-Enjoying the silence.
Hey, so this was absolutely the solution I needed. a solution that is BTW unavailable anywhere else, not even from Dell themselves, the lazy jerks. Now I just have to find a tutorial on the rest of these newer controls that have appeared and their functions (i.e. audio profiles and an equalizer as well now apparently). Anywhoozle. thank you for taking the time to make this, I know you did it as a service to humanity because you know what it's like being in the dark and facing these particular problems and not finding help, ANYWHERE. You've brightened the world a little more, friend.
@@AverageEveryDayLayman I clicked everything, everywhere, until the end of time and space.
Thanks a lot! After a lot of calls with Dell's Support, and a replacement of fans, this video was the only thing that helped me. 2022. Alienware X15
just bought the r13 and I could not for the life of me figure out how to do this thank you so much all the best Jordan
YOOOOO thank you man, all over the internet they said you need to reinstall the command center but never worked. You really helped me
John, you are amazing. Thank you for making life better.
Thank you. I was so frustrated thinking that acc was just messed up and I uninstalled and reinstalled ect..... Finally I saw your vid and you solved my problem. Thanks for taking the time to address this and help us!!
Great video! This has been driving me crazy! I just got a new Alienware and it has this same no-intuitive software. It's really confusing because the OC setting can be set like that. I will say that for such a nice computer I would think this software would be a little more polished. On a side note I constantly had issues with the app showing up with a white screen. All the forums said to do similar things like update bios, drivers, uninstall software, reinstall, blah blah. Still not sure what the cause was, but I think it had to do with my Alienware OLED monitor and FX lighting. Once I removed the usb cable from that monitor, which also controls the lighting for that monitor the issue went away. I ended up returning that monitor for a 4k Samsung NEO 7 and never looked back. Thanks again for a nice video and great explanation!
This was so incredibly helpful, thank you so much.
Really appriciate the info. This is exactly what I was hoping to come across. Not a very user friendly way Dell designed something that should be way easier to navigate.
Thanks for making this video. I just bought an M15 and found the fan wasn't noticeably changing with the different fusion settings. I think this will be a good way to test if I need to update something else, or if I make a new fan profile that I can hear it change in real time.
Wow... I actually learned how to activate a profile.. I've had this R12 for about a year and never knew. Thank You Sir.
Man, I almost went to full reinstalling the OS on my G15 due to this "issue". I noticed that it started after an AWCC update (at least in my case) , but I'm not sure. Anyway, THANK YOU A LOT! Now I know how to put this thing to work. God bless you
I bought a semi-barebones aurora r9 super cheap from fb marketplace and bought/had the rest of the parts for a decent travel gaming machine. I put my old 980 ti hybrid in it and bought another oem 1.5a fan from ebay for $10 so I could control it with command center.. The fan and rad fit perfectly in the top section where the 3.5" HDD caddy went but it took way too long to find this video to figure out how to control the fan! Thanks for the public service :)
Your video is a lifesaver, I got tired of my desktop CPU being thermal throttled. I thought something was wrong with my drivers but turns out, I was just dumb
Don't sell yourself short. Many are in the club where this one thing just didn't make sense to us. Some companies seem to go out of their way to make customers feel stupid.
Youre not dumb, you where just throtteling.. :)
thanks buddy had this problem for years and you fixed it for me Awesome job helpful
The bottom part doesn't even show up on my laptop at first glance because my laptops so small, very unintuitive system, this vid was a great help thanks.
Great video thank you wanted to upgrade my sons computer Alienware aurora r10 I seen a lot of people upgrading fans so I told my son to play a couple games to see how hot it got, went up to 94 Celsius don’t know much about computers so I searched safe pc temp came at 70 to 80 Celsius is good ,so then I was playing around.with temp settings I couldn’t figure it out. Seen your video made it so easy thank you again ❤
thank you! finally got the fans to speed up
thank you for this, my fans stayed on full blast.
Finally. Best explanation thanks!
Unbelievably intuitive UI. Thanks for solving this.
Great review, thank you so much!!!!! This is what I was looking for with my GTX3080 and core I9 Alienware. It was running hot, and it actually fried the first MLB and video card within the first 4 months I had it. Dell replaced everything it, but I want to be able to trust that it will survive. I don't even game much, I use my laptop for business primarily. Loud fans are not a big concern for me, but performance and longevity are. You did a great service here for a lot of people. I hope Dell / Alienware take note. It might reduce the return rate on their machines. It's got to be worth a ton of $$$ to Dell if they would show people how to do these mods. Best Regards, Shawn Aucutt Tallahassee, FL
You're too kind. lol. I'm glad it helped. I'm really kind of blown away that Dell still hasn't tweaked just a couple things by now, because you're absolutely right, their rate of returns and repairs has to be wild.
@@jpmcnown1 I just lowered my CPU temp over 20C. I tried to fix it in the BIOS. That worked on my older Alienware, but on the new one with new BIOS I turn on the performance fan option in the BIOS and it works for a few minutes then the BIOS goes back to the previous setting on its own! I've never seen a BIOS do that before. Your fix works! Sell it back to Dell for goodness sake. They owe you one on this.
Did you get a r13? I have exact same gpu and cpu and kinda scared now lmaooo
You are a genius, thank you so much for making this video
That’s weird I learned to change it by clicking the chain icon to the right of the thermal profiles, and then clicking on the desktop icon, and hit ok. You found another way to do it I had no idea about!
I can't Thank You enough! Great tutorial... and now I can run my computer cooler and more efficient!
My Good Man.! you have done me a Solid.. thanks for sorting this out.. I had Dell telling me to wipe the laptop and start all over again.! took me all day today.. then I watch your vid and damn me if I couldnt do it so simple..! Thanks really appreciate it.!
Your the man, I was trying to figure this thing out they same way you did. Watching your video you helped me brother. THUMBS UP😁
Glad to hear it. Alienware had fallen off, it's sad
@@jpmcnown1 not the same as they use to be.
THANK. YOU! I never ever would have figured all this out on my own. Not even the forums can answer this simple question ("How do I make my fans actually work?") Before this it seemed to be all or nothing, the thermal was reading 150 F and fans were idle - it's like holding my hands in the fireplace sometimes - and I even bought - for $300 yet! - the "Advgene" fan stand, which does make some difference in cooling but is surely NOT worth $300.
I feel your pain brother. I spent a long time working through the forums and calling Dell seemingly unable to explain the problem. Glad this helped.
THANK YOU. I'VE BEEN TROUBLESHOOTING THIS FOR 4 DAYS!!!
I feel your pain, glad this could bring some relief. Shits bananas.
You are great! hope there is more people like you, thanks a lot
God I hate Alienware.
Dude, you’re the best 👍🏼 Thanks!
thanks you save me the trouble of figuring out this Command Center
You made my life easy with my alienware m15 r7.. Thank you!
Thank you sooo much! Solved my problem! I didn't want to cook my GPU!! Great video!!
You're doing the lords work, thank you
That’s kind of you to say, thank you
After watching this, I am insanely happy because I finally figured out what my issue was, but at the same time I feel incredibly stupid as well.
Welcome to the club, though I still argue that the developers are the stupid ones.
@@jpmcnown1 Oh yes, even though I am admittedly a fan of Alienware Laptops, that is stupid design, arguably the entire App could be better in general.
Thanks for the insanely quick reply btw, while you are here, do you mind my asking what your opinions on the various thermal profiles is? Which ones do you use / when? Have you made your own fan curve / how does it look like? I have found that the answer to this seems to be way more complicated then one might assume. also I have run into a few issues till now with simply running it in balanced
Alienware/DELL take note of this colossal failure alot of people dont know about this!!!!!
Thanks for sharing. This has lead me to the light!
YOOOOOOOOO thank you so much for this! ive been searching and searching... finally found an answer! youre a god send sir
Great tutorial, thanks again!
Thank you for putting this video, this helped me a lot.👍🏻
Hey thanks for the video! By the way, do you use MSI Afterburner in conjunction with the Alienware Command Center for the overclocking?
So on my laptop, I use MSI AB to adjust the clock speeds for the GPU core and memory, then I use Alienware CC to control the fans for CPU/GPU. On my desktop PC's, I can control the GPU fans in MSI, so I normally just do it in there.
Thank you sooooooooooooooooooo much!!! What a difference it my fans now!!!!!!!! Again thank you!
Owner of a Alienware M15 R5 and this sucker needs fan control.
I'm a retired software engineer who had actual usability experts working for me. I'd have fired the developers who came up with that UI.
Thanks a lot for posting this video. Maybe the fired coder can help the game company who developed "Clue" as they'd surely stump most players. No developer is supposed to be proud when they can turn to their buddy and say try to figure this one out!
Yeah, it's clearly not intuitive when one needs to open the Help file. In this case though, the help file is equally useless.
this is awsome, you have helped me so much. i thought the same with the blue line
I agree, It is not (gasp) user friendly. Also my take is as a "Command center" it does not give as much information on all the temps as I might want. Thanks for the video!
I used to build my own PC's and the R11 is the first pre-built I have had in 25 years. Overall I like it but the bios seems really wonky. I have seen LOTS of people know know more than me about computers (Especially the Alienware) and I see LOTS of them say if it is working do not update bios because it seems to trigger problems
Thanks so much! On my R12 I was having the same issue, I wanted my fans on a constant 100% while gaming, the i9 processor gets soooo hot.
Your awsome ty, still so usefull. i rly like your opening and u get my likes
You solved my problem searching from last 5-6 days... Hats of you man...❤
thanks for making this clear. very helpful
Thanks for this video man!
Lifesaver. What a stupid program. I kept messing with all of it and being like, I know my fans can go waaay faster than this. What gives. I even tested each fan individually, and they are fast enough to fly a quad copter. But once I put them back in the PC.... the settings didn't save. You saved me a lot of future troubles! Kudos.
Thanks, John-Patrick. I can tell you that you understandably answered my questions. I suggest that you use a lighter background in the future? My eyes would appreciate that simple change.
great video. Thanks for the knowledge
thank you for the great info .
does it go quieter then this with custom curve ? mine doesnt obey command center when i tell fans to spin above 50c only.
the only thing that made them stop is hwinfo .
is it common thing or just my laptop ?
Only thing I found that worked. Thank you!
Awsome , thanks for the basic simple explanation
ESTOU A MESES TENTANDO FAzER ALGO PRA resolver e seu video simplesmente resolveu
Thanks for the help but I'm impressed you managed to make this a 9 minute video
OMG Gold Star! Thank you so flippin much!
Thank you! Been messing with for ages
Thank you so much for this video!
Thanks for this! Been trying to figure AWCC for a year. One question - I recall you saying you were operating with the side panel off and a desk fan -ME TOO! Are you running with the side panel on now, and still keeping temps around 70C under load?
I actually don't have those pc's anymore, but they had 3080's in there and they ran hotter than I preferred regardless, but I was mining 24/7. More than anything, it just bugged me that seemingly no one was talking about this shit app.
Once I got an Issue with the battery, I was playing the game and had no light so my battery ended, after that my battery was not charging mean it did show the battery, the charger plugin option but after hours and hours when i unplug my laptop blinks off no battery backup was restoring. and when I asked all this to dell and searched nothing happens Such a pathetic service or dumb IT support. and after getting tired I thought let's check inside and I broke some screws and when I saw the battery it was hard to remove. In short, I left that as it was to use it without battery backup then suddenly I found some option of fking emergency battery shutdown type thing which is an auto mechanism in this shet. The costly machine ever and there is no such tutorials live videos etc for this Alienware may be alien come down and help us. Sorry for my English ... and thank you for the video My profile works but on cool still cpu temp is above 95 so Finally after watching this video I made my mind to keep it always on full speed :D
Thanks! It really helped me out👏🏻
Yeah, same here! This was definitely the solution I needed as well.
Awesome / Thank you for the help !
It works! Thanks John
Man, i love you, thanks a lot!!!
Glad it helped!
Thank you so much for this 🙏
Appreciate you help dude!
Appreciate the share of info. CC definitely needs a more intuitive interface!
Thank you so much. I could not figure this out.
YOU ARE THE BEST OF THE BESTS!!!! AMAZING PERSON
Thank you. This was helpful
Dude thank you!!! I fricken downloaded windows 11 finally it made my computer so hot I reverted back and then my fans wouldn't go full speed , thus finally fixed it thank u brother!!
amazing, Fixed mine thru this video
This helped so much thank you
Thanks. this was exactly what I was looking for. The devs really dropped the ball on this implementation. Not intuitive at all. Also how did you get your temps in C mine are in F
If you click on the word "temperature" below the CPU or GPU fan speed, it will toggle between C and F. Yet another unintuitive part of this app. Who wrote the code for this shit?
@@jpmcnown1 wow. I never would have thought it was just a toggle. Thanks
Fianlly someone explained it thank you so much
Big help! thank you sir