How to Use Cloud Recovery in UEFI? | ASUS SUPPORT
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- Опубликовано: 21 авг 2024
- In this video, we will show you some tips to use Cloud Recovery in UEFI on ASUS Laptops.
You can also check the following links for more help.
Cloud Recovery within MyASUS in UEFI - Introduction
www.asus.com/s...
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#ASUS
#Notebook
#CloudRecovery
#UEFI
#BIOS
#Windows
![[TF2] The Russian Bear Trap](http://i.ytimg.com/vi/YFNSwz2_rOA/mqdefault.jpg)
fyi, if you changed your network adapter this might not work until you reinstall the one that came with laptop
Never buy ASUS Laptops in your life their services are shit. I bought an Asus Vivobook last year in September, 2023 and till now the 16th of April 2024, I sent it 2 times to the service centre for the repairs for the same issue. Today, again i am facing the same issue again and unfortunately, I have my 2 exams tomorrow and the day after tomorrow. Worst company with the worst products, I never recommended this to anyone. I don't know what they did in their service centre if the customer is facing the same issue again. When, I asked them for a replacement they directly said BIG NO. Thx Asus for running my studies.
We apologize for the unpleasant repair experience you have had. In order to better assist you, please provide your issue and product serial number to the following email address. We will have a dedicated representative help you. ASUS_Support_HQ@asus.com
Sorry for any inconvenience it may be caused.
I agree
My Asus laptop 💻 sent 3 times in one year
We apologize for the unpleasant repair experience you have had. In order to better assist you, please provide your issue and product serial number to the following email address. We will have a dedicated representative help you. ASUS_Support_HQ@asus.com
Sorry for any inconvenience it may be caused.
This fault isn't from Asus, this is Microsoft's fault
So what i can do ivan i paid for that and i am facing that issue during my exams. And by the way i already bought a new laptop and neber buying ASUS anymore
Very useful ! And i found that after i connect my old ssd to my laptop through a nvme-usb hub and conduct cloud recovery,i can successfully install asus winRE in the new SSD,but i have to do that twice to completely recovery in the new SSD.Can i get a quicker way to recover the OS after changing my SSD? My laptop contains only one m.2 port so I have to do that😂
Thanks a lot
My vivobook 14 is stuck on a boot loop after trying to factory reset my laptop. I had clicked restart from local instead of the other option and I believe that was my problem. It goes through the loading scream but then when it switches out to that into installing windows (I believe it’s trying to reinstall everything) it restarts immediately
If you are unable to restore the system, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
I am having the same issue and already sent my laptop 2 times to the service centre and when I commented here they sent an email to me but still there is no solution for that.
We apologize for the unpleasant experience you have had. In order to better assist you, please provide your issue and product serial number to the following email address. We will have a dedicated representative help you. ASUS_Support_HQ@asus.com
Sorry for any inconvenience it may be caused.
I have ROG Zephyrus G14. When I enter advanced mode, the cloud recovery button is not visible. I can only see the ErP dropdown menu and the options below it.
Hi, if your laptop is unable to perform this function properly, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
Como ativar o secure boot dessa mesma placa?
ola conseguiu mano ? estou atrás para ativar o Vanguard e não estou achando, a única BIOS q aparece é essa myAsus in uefi, e lá a opção secure boot está bloqueada, não sei como desativar.
when i try to recovery, after press next (enter) theres nothing happen and it look likes not responding
Hi, may I ask have you follow the steps according to the video or the FAQ at the description box?
Have you try to operate the steps again?
Did the issue happens everytime you operate the steps?
Also, could you provide the product model and OS version?
Thank you.
@@asus_support yes i've follow the steps and tried many times, still the same
Hi, based on your issue, if you have try all the steps according to the video or the FAQ at the description box but the problem still remain.
It is suggest that you can visit official repair center for further repair and inspection.
You can refer to the following service center location link.
www.asus.com/support/service-center-location
Thank you.
@@asus_supporthi, this issue is fixed after update the firmware then try to recovery again. thx
Is this process going to reset my PC ???
After this, the window will also be deleted or not
Hello i have a problem my laptop is stuck in my asus uefi if i press exit or restart the computer it bring me back to the myasus uefi
I suggest trying to reset the BIOS to its default settings.
[Notebook/AIO] How to restore BIOS settings
www.asus.com/support/faq/1044842/
Hi. I try cloud recovery just now. But a message " something went wrong. Please contact customer service". What should I do.
I also have the same message 😢 what should we do if this message pop up
I would recommend referring to the above steps to restore the system once again.
If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
Is stuck at 0% progress
Hi, based on your issue, may I ask have you try to cross test with other charger?
Have you make sure that all the driver is at the latest version?
When did the issue occur?
Have you make any change or update/ install anything then the issue happen?
Also, could you proivde the product model and OS version?
Thank you.
Restart 😂
Hi, help me. MyAsus in WinRe was lost because the restore partition was deleted by someone. How do I get it back again? Because I need it
Hi, if you accidentally deleted it, you will need to take the laptop to a service center to have it reinstalled.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
Please help me to remove BIOS password. If you made video on this topic please share. I purchased Asus laptop this month and BIOS password shows invalid. I tried all my password that i can be used. Please help me.
Hi, based on your issue, it is suggest that you can visit official repair center or dealer for further repair and inspection.
You can refer to the following service center link.
www.asus.com/support/service-center-location
Thank you.
How do i exit MyAsus in UEFI because everytime i try to exit when it turns back in it shows the MyAsus UEFI page again when i restart it and everything
Please refer to the following FAQ to reset the BIOS settings and confirm if the issue is resolved.
[Notebook/AIO] How to restore BIOS settings
www.asus.com/support/FAQ/1044842/
Thank you.
Hi there, i am currently having the exact same issue. Would you mind telling me how you resolved it ?
Please refer to the following FAQ to reset the BIOS settings and confirm if the issue is resolved.
[Notebook/AIO] How to restore BIOS settings
www.asus.com/support/FAQ/1044842/
Thank you.
They are not going to do anything my man. They are taking the money from the customers and leaving them a bullshit company. I have my laptop in warranty and i am going to file a complaint against them in consumer court now. The same issue is happening with my 3rd time and i have my exams in the next 2 days.
We apologize for the unpleasant repair experience you have had. In order to better assist you, please provide your issue and product serial number to the following email address. We will have a dedicated representative help you. ASUS_Support_HQ@asus.com
Sorry for any inconvenience it may be caused.
Hi, I have an Asus vivobook (X1502ZA) I need to play Valorant and to play I need to disable secure boot, but there are only videos using the Asus gaming bios, I can't access this bios, I only have access to myAsus in uefi, I found the secure boot option but it is blocked and I don't know how to unlock it with myAsus in uefi options
Regarding your question, I would recommend you visit the following forum post to get more assistance.
zentalk.asus.com/t5/laptop/ct-p/Laptop
Thank you.
si pudiste?
@@deibyslynch7047 ola você está com o mesmo problema ? eu já resolvi em meu x1502ZA
It’s not showing any backup i can’t Press next
It is recommended that you refer to the steps here to confirm again.
www.asus.com/support/faq/1048106/
Help, my backup process is taking more time, can anyone suggest something, I'm totally clueless!!
The Cloud Recovery program starts, please keep the network connected and do not remove the power, this process will take about 1~3 hours, depending on your network quality and computer configuration.
During this time, it is normal that the computer may restart several times or have a black screen. Please do not operate the computer, be patient.
Can I use the cloud recovery to clone the existing ssd to a new one?
Hi, based on your issue, cloud recovery typically refers to a method of restoring your operating system from an online cloud-based backup or image. It is not intended for cloning or copying data between physical storage devices.
Thank you.
there is no option for clod recovery f6 also not working
Hi, may I ask if your question is related to a laptop?
If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers.
For our laptop series products, we have created the forum specifically for users of laptop products.
On the forum, you can ask questions related to the products, share your experiences, and interact with other users.
Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses.
zentalk.asus.com/t5/laptop/ct-p/Laptop
Thank you.
I've ASUS VivoBook X1605ZA i5 12th gen laptop with windows 11 Home. After downloading cloud recovery files my computer shows a black screen. I've had it for like 4 hours but that black screen won't go away. Do you have any solutions? Do i need to disable device encryption before this process?
I suggest you press and hold the power button to restart your laptop, or check if you can enter Safe Mode. If the issue persists, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
@@asus_support Sure, Thanks for the help.
my loptop stuck in firmware any solution guys i just bought new one loptop i dont even know what to do to install or whatever >????
I suggest you press and hold the power button for 10-15 seconds to restart it and check if the problem persists. If the issue continues and you have recently purchased the laptop, I recommend contacting the retailer to see if you can return or exchange it. Sorry for any inconvenience it may be caused.
Hello please can anyone help I'd strtd cloud recovery process and the 100 percent process has completed but now its been 20 mins. My laptop is not responding a black screen has appeared I'd pressed enter f12 f10 keys no function is performing plzz help I'm very nervous n clue less
Plzz help me
Please press and hold the power button for about 10 seconds until your laptop turns off. Then wait for a few seconds and turn it back on.
I have an ASUS Vivobook A1502ZA Intel Core i5 Gen 12 and want to upgrade a new 1TB SSD and want to restore Genuine Windows 11 from ASUS using this Cloud Recovery?
Yes, you can use like this.
www.asus.com/support/FAQ/1048106
Q5: Can I install the OS on a storage device I bought? (non-ASUS HDD/SSD)
A5: If you have replaced your storage device, you can use Cloud Recovery to restore your OS.
@@asus_supportI've done it like in this video but I failed and got a message like this "Your device does not support this function. Please contact customer service!". Is there any solution?
There is no cloud recovery what should i do 1:30
It is recommended that you refer to the following instructions.
www.asus.com/support/faq/1048106/
4. Cloud Recovery is not accessible
4.1 This project does not support Cloud Recovery
The following screen will be displayed, if this project does not support Cloud Recovery.
Initial system is Windows S mode
Your computer is Non-OS in default
If you have any questions, please contact ASUS Service Center.
My cloud recovery stuck at 64%,help😢
If your computer is unable to complete Cloud Recovery, please contact the ASUS Service Center for help.
The following is the contact information:
www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
How to overclock the ram speed?
Hi, may I ask if your question is related to motherboard?
If so, we are delighted to provide you with a dedicated discussion forum to ensure you receive the best support and answers.
On the forum, you can ask questions related to the products, share your experiences, and interact with other users.
Our dedicated team will also be there to provide personalized assistance, ensuring you receive accurate and timely responses.
zentalk.asus.com/t5/motherboards/bd-p/motherboards
Thank you.
Can it cause delete my data
Cloud Recovery will restore the storage device where the OS is stored to its original state, which means that all data on the storage device will be erased, regardless of whether you partition the storage device or not.
System Model ASUS TUF Gaming F17 FX707ZE_FX707ZE Can you do it?
Hi, based on the issue, may I ask whether you want to use cloud recovery in UEFI?
You can refer to the video or the FAQ at the following link.
www.asus.com/support/FAQ/1048106
Thank you.
Cloud Recovery(F6) No press F6.@@asus_support
Wht is the difference between asus recovery and cloud recovery?
Hi, according to your question, the difference is If the system cannot boot into Windows OS environment, you can use the Cloud Recovery in MyASUS in UEFI to restore the Windows operating system.
You can refer to the following link.
rog.asus.com/support/FAQ/1049259
www.asus.com/support/FAQ/1041621/
Thank you.
B1intializelibraryfailed
Hi, according to your question, may I ask what kind of problem you're currently facing?
Have you try the troubleshooting steps according to the video or the FAQ at the description box?
Which steps is inoperable?
Also, could you provide the product model and OS version?
Thank you.
@@asus_support X1502ZA, WIN 11
when trying to apply cloud recovery, after completing download.
It crashes to a black screen that says:
B1initializingfaliure
@@scare.crow666 Hi, cased on your issue, may I ask whether your laptop cannot power on?
Did the power ligh is on or off?
Have you connect the charger?
Whether the cloud recovery has finished?
Have your computer been restored to factory setting?
Thank you.
@@asus_support
1 - Yes, it can power on.
2 - Yes, power light is on.
3 - Yes, it's connected to the charger.
4 - Yes, It has finished downloading.
5 - No, it hasn't restored to factory reset.
Asus cloud recovery uefi
Hi, according to your question, may I ask what kind of problem you're currently facing?
Whether you want to use cloud recovery?
Have you follow the steps according to the video or the FAQ at the description box?
Which steps is inoperable?
Could you provide your product model and OS version?
Thank you.
My loptop showing my asus in uefi.
Whai i ll do next.
Can I know specifically what operations you would like to perform?
Fgg
Hi, may I ask what problem that you're currently facing?
Whether you want to use cloud recovery?
Have you follow the steps according to the video or the FAQ at the description box?
Also, could you provide the product model and OS version?
Thank you.