Hey everyone! A number of people in the comments have been skeptical about the laptop shown in the video (and rightly so!), stating that the video being sponsored and me being a content creator would mean Dell Outlet cherry picked the perfect specimen to be showcased. To clear it up, I was assured by Dell Outlet that I did recieve a random sample as any other customer would (I specifically asked them about this). There's no way to prove this, but I wouldn't have taken on this sponsorship if I didn't do my own research prior and found that a lot of people have bought good products at big discounts in the past. If you've been watching me for any amount of time at all, you should know that I wouldn't recommend something if I wouldn't use it myself or recommend it to my own friends and family (which I have!). See here for testimony from people other than me: www.reddit.com/r/Alienware/comments/saxt1s/is_the_dell_outlet_any_good/ www.reddit.com/r/Dell/comments/jwmars/is_the_dell_outlet_good/ www.reddit.com/r/Dell/comments/931bxk/opinions_on_the_dell_outlet_refurbished_xpss/ Of course there will be some negative reviews and testimony out there as well, but you get that with any company or product, but keep in mind, people are more willing to leave a negative review than they are a positive one when something works no problem. Dell Outlet has been around awhile, and the main goal of this video was to shed light on it. Whether you buy something from Dell Outlet or not doesn't affect me at all, I don't receive any affiliate comissions for driving sales. I'm just doing what I've always done on this channel, and that's to show ways you can potentially save money. -Danny
Hey Danny, just wanted to say I fully support you with this video and would also be going through the scratch and dent section if South Africa had a branch haha. Love secondhand and refurbished technology, a lot of times the issue that got repaired is something that will happen to an entire batch at some point and having that already fixed gives me more peace of mind than buying new and not knowing how well the batch I receive is going to operate before having some minor fault I either have to repair myself or RMA.
Video idea: budget permitting, you should anonymously buy another laptop from Dell Outlet, preferably the same model, so you could compare what they hand-picked for you as a RUclipsr vs what they would send to a "random" customer.
I received an almost identical unit as replacement for my AW15R4 under extended warranty. I don’t have per-key RGB but this laptop is everything I could hope for in a mobile gaming PC. I wish I knew of Dell Outlet back in 2018 but at least now I know how to find some steals in the future. It’s neat that NOAB thinks they’re worth a look even if it’s just a sponsorship.
It definitely looks like Dell either gave you a new laptop or they cherry picked this one for you. I'm so suspicious of this "refurbished" laptop that I'm now even more hesitant to ever buy from Dell. They just seem super shady.
I scored a great deal on their alienware area 51m gen 1. It has a 9900k and 2080 and 32 gigs of ram and I got it for 3200 USD. I think the launch price was around 4200 USD. The webcam doesn't work but I don't think much of it.
God help you with a return or if anything goes wrong. Missing power cord: 5 dropped calls, then gave up and went chat, with a rep who couldn't locate a replacement cord. Then I bought my own, and the monitor had issue with going off when touched, and I want to do a return- they have me filling out a warranty transfer form where I'm supposed to fill in the prior owner? Which I of course I don't know. They sent me back a form saying the form had failed. I've never anything from Outlet which didn't have some issues- chirping desktops, monitors with missing pins. Of course they were nice to you and are happy to go into all the things they supposedly do, but they're just putting on a show. Once they have your money, they think they can inconvenience you into giving up on a return.
Excellent presentation. Thanks for sharing. I just purchased a Dell Optiplex refurbished as my new HP pavillion tanked. I am definitely a scratch and dent guy myself. I have not had good experience with the Pavillions for the most part. Thanks for sharing.
i bought a refurb precision 5530 from them. mind you it’s a b grade computer, but the exterior was basically mint, battery was a bit worn obviously it being a grade b, and there was some grinding fan noise, sounds like too much pressure. i contacted them about that issue, and they were willing to refund me 150, and sent out a brand new battery. im satisfied with my purchase, and this will be great along my xps 9520 😊
I was checking refurb prices against RTX 3070 laptops from other brands like aorus and MSI and they were pretty comparable, $1200-$1300, I would agree the brand new prices are very high though
@nestube44 It depends on the sales Dell has going on. There are coupons uploaded weekly and for an RTX 3070 Alienware, normally it goes around $2,000-$2,500. But with a recent sale and coupons, the same model but refurbished goes for around $1300. So pretty much $1,000 off and about $200-$400 below other RTX 3070 laptops. You save a bit but you got to keep an eye out on sales and coupons.
You're forgetting you're a RUclipsr. I've dealt with Dell outlet before. The laptop was in shitty condition. They claimed it passed quality control tests. Explain to me how a nonworking keyboard , a freezing bios, a broken optical drive, broken antennas for the wireless cards and a barely working fan is quality control and tests. Since then, the hinge has broken. I have refurbished the damn PC myself and fixed 99 percent of the issues it had.
Same here, had a Dell 5593 that had 2 bad keyboards. It's a well known issue and Dell doesn't care about it. Ended up replacing it with a Lenovo Legion 5 with a 5800h and a 3060. Because of this, I'll never buy another Dell laptop again.
I’m so grateful for your videos i’ve recently been watching your Offer Up videos and it inspired me to build my first pc to later resell, I have an i5 6500, gtx 1060 6gb, 8gb DDR4, 512gb ssd, 650 watt psu, on an h110 pro motherboard, built the entire system with around $210 USD, runs games like COD, Apex, Need for speed, Red Dead Redemption II, and fortnite at around 80-130fps, I was wondering if anyone could give me an accurate price to sell or how much you would personally pay for this pc :)
Hey dude did let me get this right Dell know that your doing a show about there REfubs laptops Right ? I think they gave u a staged unit what i mean ether they gave u a unsold unit then slapped some refub stickers on it and reboxed it and i know your night the only youtuber to do something like this . I think mybe have a few of these laptops just for somehing like this sorry .Just what im thinking . Or I could be way off did u have someone els order the laptop that your showing or did they give u that or loan u it ?
I have purchased from Dell Outlet and have had no issues. Now, that Alienware laptop just sets me off. I remember when Alienware was cutting edge then Dell purchased Alienware and today it is no better than Acer.
I prefer brand new but if I just have to have something used or I know that the person before me took good care of it then I'll go used. It also depends on the price point for me for the used item. It's also the risk of the unknown. With new products there is a slimmer chance that there will be issues but with refurbished or used there's a bigger risk. If the warranty is good or if there is one however and it saves money of course there is less of an issue.
Clicked your link to the Dell Outlet store. Sorry, not sorry, but Dell has to do a better job with it's pricing AND product option quality. I scoped the Precision models and they were still Uber expensive compared with what you'd get for identical specs on eBay. Scoped the Latitude series and I was disappointed that what they were pawning off as Latitude grade laptops had the opposite under the hood. But this I mean, if you're expecting processors of the Intel core i5 or i7 variety, then you are in for some disappointment. They stuffed these refurbs with CELERON processors??? The Alienware series were still over a $1000 bucks a pop. Twice what you'd pay on other online outlets.
I'm a huge fan of refurbishing older computers, mainly for use by underprivileged folks who don't have the cash for a new one. There's absolutely nothing wrong with buying refurbs, especially if they come from the manufacturer (Apple is king here!). You'll save a fortune and get a good computer out of it.
Yea, it's the laptops that has 1 year from the many different manufactures and sellers I checked out, power supplies on the other hand have a wide range from 3 year for lower end to 5 year and 10 year for upper and top tier units
@@nerdonabudget The laptop is sold as a unit. PSU's are not individual. The last laptop I got had 2 years warranty and another one year granted by ASUS, happy to say that after 4 years it still works great. For all electronic appliances and PC components that I bought the minimum warranty is 2 years.
i am an humble owner of a Alienware X17r2 *maxxed out by Dell Outlet. I was fortunate enough to get it as a replacement for an M17R3 (which died on me 5 days before warranty expired). The only thing I had to pay for is a beefed up 3 year warranty. I could have shaved it to a 1 or 2 year, but since Dell was so generous to expedite this to me, it's only right to get a 3 year warranty. I'm sure, if it does die or fail within that period, Dell will replace it with whatever is the latest version in 3 years. Yes, I got the accidental coverage as well. I've worked on/with Dell (& Alienware) laptops/computers for 30 years. I ain't a spring chicken like @nerdonabudget so I'm not privvy to build/repair my own like I did 'back in the day' (cue the fro photo) Dell, you're getting a dude!
Look up other videos on RUclips, they're about the same lol, the point of this video was to help promote Dell Outlet as an additional source for discounted electronics, the laptop was the example but this is now on people's radar whether they want to use it or not
Since I used to work for the Dell Referb branch.. Before they farmed it out and laid is all off. Mikey just could not see paying us a real wage. I would be highly wary of any referb system from Dell. Number 1 I know is that there is Zero quality assurance there and they are using under paid personnel and No real full testing anymore. Plus since Dell uses preparatory junk parts Its never a good product to begin with... I am more than certain they shipped you a new one in the box just for a good review. Your rep did a nice song and dance but what dell does is nothing what he told you.
PS I do Love to buy and Sell Refubs laptops and Desktops and my Place of work but I do see the Good like you would us tonight and the bad om which i didnt see but anyway good on the show have a great one :)
Yeah I try to get majority of my parts through Amazon warehouse. Especially motherboards. Most of the time I can save 50% and to be honest I’ve never received a motherboard and was like oh my god yeah this looks used.
Right there with you. Only thing I've been disappointed in from Amazon Warehouse has been CPU coolers. People steal the RGB fans and return the cooler with a generic fan. Inspection doesn't catch it, apparently.
Hey everyone! A number of people in the comments have been skeptical about the laptop shown in the video (and rightly so!), stating that the video being sponsored and me being a content creator would mean Dell Outlet cherry picked the perfect specimen to be showcased. To clear it up, I was assured by Dell Outlet that I did recieve a random sample as any other customer would (I specifically asked them about this). There's no way to prove this, but I wouldn't have taken on this sponsorship if I didn't do my own research prior and found that a lot of people have bought good products at big discounts in the past. If you've been watching me for any amount of time at all, you should know that I wouldn't recommend something if I wouldn't use it myself or recommend it to my own friends and family (which I have!). See here for testimony from people other than me:
www.reddit.com/r/Alienware/comments/saxt1s/is_the_dell_outlet_any_good/
www.reddit.com/r/Dell/comments/jwmars/is_the_dell_outlet_good/
www.reddit.com/r/Dell/comments/931bxk/opinions_on_the_dell_outlet_refurbished_xpss/
Of course there will be some negative reviews and testimony out there as well, but you get that with any company or product, but keep in mind, people are more willing to leave a negative review than they are a positive one when something works no problem. Dell Outlet has been around awhile, and the main goal of this video was to shed light on it. Whether you buy something from Dell Outlet or not doesn't affect me at all, I don't receive any affiliate comissions for driving sales. I'm just doing what I've always done on this channel, and that's to show ways you can potentially save money.
-Danny
Hey Danny, just wanted to say I fully support you with this video and would also be going through the scratch and dent section if South Africa had a branch haha. Love secondhand and refurbished technology, a lot of times the issue that got repaired is something that will happen to an entire batch at some point and having that already fixed gives me more peace of mind than buying new and not knowing how well the batch I receive is going to operate before having some minor fault I either have to repair myself or RMA.
Video idea: budget permitting, you should anonymously buy another laptop from Dell Outlet, preferably the same model, so you could compare what they hand-picked for you as a RUclipsr vs what they would send to a "random" customer.
Very good idea don’t trust anyone. Remember that when you vote too. Term limits
Back in the day, their Vostro business line came with capable graphics cards and little to no bloatware, making them decent stealth gaming laptops.
cheery picked refurb, you should ask them to sponsor another and allow you to randomly buy a refurb anonymously at a later date.
First problem is, that Dell sent is to you specifically. So I immediately have grain of salt with this.
+1 for Scratch & Dent. I don't mind minor dings, as long as the components are working fine.
I received an almost identical unit as replacement for my AW15R4 under extended warranty. I don’t have per-key RGB but this laptop is everything I could hope for in a mobile gaming PC.
I wish I knew of Dell Outlet back in 2018 but at least now I know how to find some steals in the future.
It’s neat that NOAB thinks they’re worth a look even if it’s just a sponsorship.
It definitely looks like Dell either gave you a new laptop or they cherry picked this one for you. I'm so suspicious of this "refurbished" laptop that I'm now even more hesitant to ever buy from Dell. They just seem super shady.
I scored a great deal on their alienware area 51m gen 1. It has a 9900k and 2080 and 32 gigs of ram and I got it for 3200 USD. I think the launch price was around 4200 USD. The webcam doesn't work but I don't think much of it.
Refurbished is fine with me. Great video; I didn’t know that Dell had an outlet store.
God help you with a return or if anything goes wrong. Missing power cord: 5 dropped calls, then gave up and went chat, with a rep who couldn't locate a replacement cord. Then I bought my own, and the monitor had issue with going off when touched, and I want to do a return- they have me filling out a warranty transfer form where I'm supposed to fill in the prior owner? Which I of course I don't know. They sent me back a form saying the form had failed.
I've never anything from Outlet which didn't have some issues- chirping desktops, monitors with missing pins.
Of course they were nice to you and are happy to go into all the things they supposedly do, but they're just putting on a show. Once they have your money, they think they can inconvenience you into giving up on a return.
Dell outlet has some good stuff. I was eyeing a cheap 2 in 1 laptop a while ago.
Excellent presentation. Thanks for sharing. I just purchased a Dell Optiplex refurbished as my new HP pavillion tanked. I am definitely a scratch and dent guy myself. I have not had good experience with the Pavillions for the most part. Thanks for sharing.
i bought a refurb precision 5530 from them. mind you it’s a b grade computer, but the exterior was basically mint, battery was a bit worn obviously it being a grade b, and there was some grinding fan noise, sounds like too much pressure. i contacted them about that issue, and they were willing to refund me 150, and sent out a brand new battery. im satisfied with my purchase, and this will be great along my xps 9520 😊
Thanks for this video, you've helped me make the decision to get a like new refurbished laptop from Dell!
Bought a X17 R2 Alienware refurbished laptop, worked great for about a week, sending it back cause of loading issue”s .
yay im early, does the king respond?
I do
I ain't no king
@@nerdonabudget 😆
my only problem is the prices are crazy for being refurbished
I was checking refurb prices against RTX 3070 laptops from other brands like aorus and MSI and they were pretty comparable, $1200-$1300, I would agree the brand new prices are very high though
@@nerdonabudget No, I think Matthew specifically meant you don't get much of a discount from Dell for buying a refurb vs new from their site.
@nestube44 It depends on the sales Dell has going on. There are coupons uploaded weekly and for an RTX 3070 Alienware, normally it goes around $2,000-$2,500. But with a recent sale and coupons, the same model but refurbished goes for around $1300. So pretty much $1,000 off and about $200-$400 below other RTX 3070 laptops. You save a bit but you got to keep an eye out on sales and coupons.
You're forgetting you're a RUclipsr. I've dealt with Dell outlet before. The laptop was in shitty condition. They claimed it passed quality control tests. Explain to me how a nonworking keyboard , a freezing bios, a broken optical drive, broken antennas for the wireless cards and a barely working fan is quality control and tests. Since then, the hinge has broken. I have refurbished the damn PC myself and fixed 99 percent of the issues it had.
Same here, had a Dell 5593 that had 2 bad keyboards. It's a well known issue and Dell doesn't care about it. Ended up replacing it with a Lenovo Legion 5 with a 5800h and a 3060. Because of this, I'll never buy another Dell laptop again.
I got a Refurbished Motile Laptop and it’s been great for my casual gaming when I can’t bring my PC. Get the money and save the money Danny!
Love this video and the promotion of being more environmentally responsible, super important.
I’m so grateful for your videos i’ve recently been watching your Offer Up videos and it inspired me to build my first pc to later resell, I have an i5 6500, gtx 1060 6gb, 8gb DDR4, 512gb ssd, 650 watt psu, on an h110 pro motherboard, built the entire system with around $210 USD, runs games like COD, Apex, Need for speed, Red Dead Redemption II, and fortnite at around 80-130fps, I was wondering if anyone could give me an accurate price to sell or how much you would personally pay for this pc :)
hm for the gpu i can trade
Marcus Ambalada what would you be willing to trade for
Great video! Now that I'm going on trips again, really thinking on getting a gaming laptop or mobile device like Steam's!
Good vid, I don't think I've seen a health insurance card used as a spudger before!
Hey dude did let me get this right Dell know that your doing a show about there REfubs laptops Right ? I think they gave u a staged unit what i mean ether they gave u a unsold unit then slapped some refub stickers on it and reboxed it and i know your night the only youtuber to do something like this . I think mybe have a few of these laptops just for somehing like this sorry .Just what im thinking . Or I could be way off did u have someone els order the laptop that your showing or did they give u that or loan u it ?
For refurbs, does Dell still try to sneak in the paid warranty when you check out from your cart?
I'm looking for one now online and they offer free 1 year warranty
Yes, the next paid tier is 3 years for 300
I have purchased from Dell Outlet and have had no issues. Now, that Alienware laptop just sets me off. I remember when Alienware was cutting edge then Dell purchased Alienware and today it is no better than Acer.
Hey Acer is not so bad. Sure the build quality is shit , but for cheap value for money laptop they are ok
I prefer brand new but if I just have to have something used or I know that the person before me took good care of it then I'll go used. It also depends on the price point for me for the used item. It's also the risk of the unknown. With new products there is a slimmer chance that there will be issues but with refurbished or used there's a bigger risk. If the warranty is good or if there is one however and it saves money of course there is less of an issue.
Or they skeeted on it before having it refurbished
Clicked your link to the Dell Outlet store.
Sorry, not sorry, but Dell has to do a better job with it's pricing AND product option quality.
I scoped the Precision models and they were still Uber expensive compared with what you'd get for identical specs on eBay.
Scoped the Latitude series and I was disappointed that what they were pawning off as Latitude grade laptops had the opposite under the hood. But this I mean, if you're expecting processors of the Intel core i5 or i7 variety, then you are in for some disappointment. They stuffed these refurbs with CELERON processors???
The Alienware series were still over a $1000 bucks a pop. Twice what you'd pay on other online outlets.
I'm a huge fan of refurbishing older computers, mainly for use by underprivileged folks who don't have the cash for a new one. There's absolutely nothing wrong with buying refurbs, especially if they come from the manufacturer (Apple is king here!). You'll save a fortune and get a good computer out of it.
Why in the US you only have 1 year warranty? In Romania/European countries you get 2 years warranty for any product you buy.
not every product has the same warranty lol, it usualyl ranges from 1-5 years.
Yea, it's the laptops that has 1 year from the many different manufactures and sellers I checked out, power supplies on the other hand have a wide range from 3 year for lower end to 5 year and 10 year for upper and top tier units
@@nerdonabudget The laptop is sold as a unit. PSU's are not individual. The last laptop I got had 2 years warranty and another one year granted by ASUS, happy to say that after 4 years it still works great. For all electronic appliances and PC components that I bought the minimum warranty is 2 years.
@@Colboi92 Where? Most of the stuff I bought from Europe had a minimum of 2 years.
I was talking about desktop PSUs as an example having different warranty periods
i am an humble owner of a Alienware X17r2 *maxxed out by Dell Outlet. I was fortunate enough to get it as a replacement for an M17R3 (which died on me 5 days before warranty expired).
The only thing I had to pay for is a beefed up 3 year warranty. I could have shaved it to a 1 or 2 year, but since Dell was so generous to expedite this to me, it's only right to get a 3 year warranty.
I'm sure, if it does die or fail within that period, Dell will replace it with whatever is the latest version in 3 years. Yes, I got the accidental coverage as well. I've worked on/with Dell (& Alienware) laptops/computers for 30 years. I ain't a spring chicken like @nerdonabudget so I'm not privvy to build/repair my own like I did 'back in the day' (cue the fro photo) Dell, you're getting a dude!
And the experience for those that are not sponsored by Dell would be...
Look up other videos on RUclips, they're about the same lol, the point of this video was to help promote Dell Outlet as an additional source for discounted electronics, the laptop was the example but this is now on people's radar whether they want to use it or not
Since I used to work for the Dell Referb branch.. Before they farmed it out and laid is all off. Mikey just could not see paying us a real wage. I would be highly wary of any referb system from Dell. Number 1 I know is that there is Zero quality assurance there and they are using under paid personnel and No real full testing anymore. Plus since Dell uses preparatory junk parts Its never a good product to begin with... I am more than certain they shipped you a new one in the box just for a good review. Your rep did a nice song and dance but what dell does is nothing what he told you.
PS I do Love to buy and Sell Refubs laptops and Desktops and my Place of work but I do see the Good like you would us tonight and the bad om which i didnt see but anyway good on the show have a great one :)
nice video but of course they are going to send you a perfectly refurbished unit for a review that will be on yoitube.
Dell outlet laptop..... Pulls out alienware.
Yeah, because Alienware is Dell now.
So no-one is going to talk about how that laptop hit 100C during benchmarking? 9:15
Why would they want to e waste a PC like this ?
Yeah I try to get majority of my parts through Amazon warehouse. Especially motherboards. Most of the time I can save 50% and to be honest I’ve never received a motherboard and was like oh my god yeah this looks used.
Right there with you. Only thing I've been disappointed in from Amazon Warehouse has been CPU coolers. People steal the RGB fans and return the cooler with a generic fan. Inspection doesn't catch it, apparently.
@@johnhicks8626 YESSSS! Agree 100%. Bought a aio for a customer and it came with a bad dent in rad. So yah that’s one thing i try not to buy used
Your experience may very. "Results not typical"
Off lease 5 year old computers
Hi
100 day warranty
hi
could be more informative
nise
Early asf
Actually first
4th les go
i am 10th like bit late🤗