What Are DISPATCHERS Really Doing During Layovers and Load Delays?!
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- Опубликовано: 16 май 2024
- What Are DISPATCHERS Really Doing During Layovers and Load Delays?!
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With layovers, delays between loads, long waiting times and many more issues constantly plaguing truck drivers, fingers are now all pointed at what they believe is the root cause: dispatchers! Join Ronen as he explores what the role of a dispatcher is, what exactly happens during these delays and layovers, why layovers happen, what happens when there is an influx of trucks within a certain location, running at a loss and lastly, empty miles!
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📚 Chapters
00:00 Introduction: Most Common Reason Drivers Leave
01:05 Why Do Layovers Happen?
01:59 The Dispatcher's Role and Empty Miles
02:45 What Happens When An Influx Occurs
03:31 ET Transport Dispatch Course
03:58 Pre-Planning As Dispatcher To Avoid Layovers
04:31 Drivers Switching Jobs! Why Does It Happen?
04:55 Running At A Loss
05:29 Communication Between Drivers and Dispatchers
06:20 Conclusion
04:24
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Авто/Мото
My wife and I are a very happy team with our company. They take care of us. We run produce from the west into GA and freight out west from GA. More miles than we can drive.
I’m leaving because I’m sick of not be able to afford to pay for my food…O/O crap
Sorry to hear that man, hope you find a better place
Maybe you're eating too much.. do you do groceries do you cook in the truck or are you eating out everyday it gets expensive
some of this is behind the scenes crap making it look like dispatchers actually care about you or your income. they don't. they are not paid to care about your bills. they are paid to care about the bottom line that the operations manager lays out. as a driver you get the short end of the stick. its cheaper to let YOU sit a day than it is to send you to a shitty load that causes them a loss after fuel cost and your pay, which in itself is a cost to them. so don't let them tell you they are trying to make you money. they are not. sitting for a day as a driver is not only the loss of mileage pay you may have gotten. it is also the cost of food (you should see what truck stops charge for meals). so Ronen i love your channel, but i think some actual honesty would go a long way. best regards, ben - cattle hauler at nearly 4 bucks a mile.
Straight facts, bull hauler.
Good driver helps a lot,...communicate with everyone...good time management skills....be courteous ... Good drivers seem to have less layovers
Exactly
Everyone has to be empathetic, understanding, and aim to communicate with each other. If a driver is blatantly rude and disrespectful, a dispatcher might not be comfortable working with them. If a dispatcher is the same, a driver might not be comfortable working with them. But when both are respectful to each other, notice how easily they get along and work together to avoid layovers
Not always true, especially if the gap is larger than what is being represented here. Low volume is steadily increasing. 😢
When you are single truck operator and dispatch yourself you realize the headache dispatchers go through everyday.. compounded to the number of trucks they have under control.
No one ever really understands how hard something is till they finally try it for themselves 😂😂 Dispatchers will think drivers have it easy and just need to "drive to the location" until they try it themselves. Drivers think dispatchers have it easy until they try to book their own loads for the first time. I really wish everyone was open to the possibility of trading jobs for a day so that you could understand each other and then develop empathy.
How does your company prevent “dispatching services” from blowing up y’all’s phone lines all day everyday. I’m a smaller carrier I got a voip system thinking this would help and it doesn’t. They literally contact the dispatch department and even after being told to stop calling they keep going. The FMCSA needs to do something with the public info being sold by third parties making it easier for these people to get to you by a simple filter search.
They blow us up everywhere. On the phones, social media, if I had a dollar for every dispatch offer I've gotten just on TikTok
Time to start paying your OTR by the hour, being on layover because no load is still working, OR pay layover pay, if you wait an entire day you get paid for 8hours of work.
You're not hanging around the office without pay when there ia nothing to do, Ronen.
Well, there is always something do when you're a VPO like Ronen is, but the big issue with why companies don't offer layover pay is because this is an industry where money needs to come in, in order for money to be able to go back out. If a truck isn't running a load, that means no money is coming in which means it gets hard to send money back out. Smaller companies deal with this better than most because if you can imagine it, earning 10K a week from drivers and then between company expenses, expenses for maintaining the trucks, driver's pay etc, the company reinvests and pays out 8K of it with the remaining 2K needing to be paid out to everybody else, then a driver who didn't run and ended up dropping total earnings for that week to 8K then creates a constraint on everybody else. And if two drivers don't run and the earnings fall to 6K then that would be a new issue of paying money that doesn't exist.
So, primarily companies use a pay per mile structure because it ensures that money coming in is what goes back out and that they don't end up paying money that isn't from their own pockets. This does mean then that drivers end up getting the short end of the stick where simply because loads aren't available, they don't make any money at all. So, you can surely understand why load rates NEED to go back up. This is a root issue that is affecting numerous areas of trucking now. The second we can establish a minimum rate per mile and have trucking be more structured, the sooner every organization will be able to guarantee pay by using a pay per hour structure instead. But so long as the market is volatile, most companies will avoid that
@@NorthAmerican-Trucking-News I understand the economic pickle companies are in, but it gets really old fast sitting around on layover for one or several days without pay, at that point you start to wonder why even go to work in the first place, might aswell sit at home by then.
The system is flawed and sadly will stay like that since there is always someone willing to pinch their rates just to have something to do, regardless of profit margin (if there is any).
Somewhere we need to start turning this trend, if you want to retain your drivers you need to make it worth their while to stay in the industry.
Eating popcorn. Popcorn🎉
Popcorn 😌😌
Time is rough
You do understand drivers
Congratulations
We're always advocating for our drivers out there
Truly appreciate the time and effort put into the thoughtful and knowledgeable comment replies the Channel Owner has made for this video.
After 15 years europien experience one year ago I arrived to Canada, got the licence and do the trips all way to US as company driver. Right now ( closed WP) I try to leave from company, because lack communication, and some other reason. ( don't pay all the miles only PCMiler, cut salary ( the owner said COVID economy again.....). The biggest problem same as in Europe. The dispatch ( only one what i know right now) CAN'T COMMUNICATE. For my dispatch the driver nothing els, only a BIO-ORGANIC PART OF TRUCK.
Hey Ronen! Where is you company based on?
They go home and nap is what happens or maybe they hit the gym 😂
They are on the road in a sleeper cab
That would be a vibe
Look communication with anyone is the key
I stop telling company’s where I’m applying to about my experience and if they don’t like it I go else where
To give some good info though, you should avoid that as a) negative talk about a company is actually a demerit in the eyes of a recruiter as it tells how you will respond the them if you quit/get fired, and b) knowing what you settled for at your previous job gives your current employer ammunition. You don't want that. The most they need to know realistically is a vague understanding of why you left (something like "I wanted to be closer to home" is an easy one), and how many years of experience you have in your role. Everything else is circumstantial and probably don't need to involve your previous experience
That’s the problem…it shouldn’t be about what “THEY’RE” willing to do or what “THEY’RE “ not willing to do…you get that truck moving by any means necessary or that’s when you have drivers either abandoning your truck or straight up going home
I disagree. Dispatchers aren't being watched over and instructed right around the clock. When we hire a dispatcher, we rely on their judgement, and we judge that they will judge a situation correctly. If a dispatcher is faced with a rock and a hard place, a crap load or staying the night, they have to be able to determine which is better. If they are WILLING to risk the crap load because they know that truck needs to be out of wherever it is, then they make the call and if they're not willing to take such a risk because it will be a blow to the driver and the company, then they should reject the loads. What's important is merely that there is communication between the driver and the dispatcher. No leaving them in the dark, simply following up with a call, "Hey, so this is what the situation is looking like right now." And then explain that to the driver so the driver also understands. Remember, though the drivers are the backbone of trucking, dispatchers are required to keep those trucks moving, so a dispatcher has to be able to make those calls
People don’t quit jobs. They quit poor pay and or poor management. If your salary is competitive, well, you have your answer.
Sadly, a lot of industries are competitive. By nature, that is the flaw of oversaturation. The moment there is a choice and an option of who to work with, you have to compete to hold your spot. Why ship with ET Transport, if there are 100 other people to ship with? Why should we work with you when there are a 1000 other applicants? Now that we're in a position where what one company is willing to work for isn't what all companies work for, systems are structured to with flexible earnings in place, to give employees an incentive to "earn their keep". It's not a business model to be excused or celebrated, but it is one that is very blatantly present.
Well if they send the foriegn drivers back home ,and we have overseas brokerage going, on, not local like it once was,, in 1987, 12 cent a mile, how, bout a buck a mile for company drivers free ,health care, yah just might get us professional drivers back out thar, paper log books. , back in the day 14 hrs to Jersey from south 2 loads ,up 2 back down, and still had 2days off, at home,
Maybe stop blaming foreigners for your own failures and maybe you will succeed in this business 🤦🏿♂️ foreigners are successful owner operators. They don’t sit behind truck governed at 58 mph and bitch and moan. They adjust and adapt and run twice as hard, something many of you “Americans” lack
I mean that would be amazing... and possible... if people would stop lowballing freight rates😂
Its easy pay layover n extra wait time 😅
Sipping Starbucks
Is it any good?
@@NorthAmerican-Trucking-News I was referring to dispatchers. Good one though.
@@NorthAmerican-Trucking-News I personally just drink Folgers.
Can you answer me this ? Why the hell are trucking companies in Chicago area so crooked?? I’m sick of these foreigners coming here think they can get one over on Americans . Cought three of them I applied for. For driver position. That just lie right to ya. It’s starting to really piss me off. Then they wonder why some people don’t like certain ethnic groups.
200 to 300 deadhead is not uncommon in my company
Let me get it straight. The company does not want to run empty because you don't want to lose money, but at the same time, you are ok with letting the driver sit at the truck stop, getting no pay or $100 per hour. So you are saying that you are having a hard time and you put part of your loss on the driver. Why reduce the pay per mile? Why do drivers have to pay for the market?
Nobody wants to run empty BECAUSE the rates are too low. Sure, we'd love for drivers to be making obscene amounts of money. But freight rates are all down. When rates are paying $1.12 a mile, if we take them, how are drivers supposed to survive on that? Much less the companies that own all these trucks. Neither the company nor the driver wants to have to sit at a truck stop instead of getting a load, and why would either party? But shippers certainly aren't paying the price for the terrible market, and neither are brokers. All that's left is the drivers, fleet owners and owner operators. We all pay the price.
Didn’t expect to see vegeta
Vegeta's a man of TRUTH
While you wait we will make a RUclips video. Haha
Gotta make that content man, 😂😂
Run at a loss or drivers sits for free. Take your pick. Tough situation
Yup! And drivers will come at you either way not knowing that that's the reality of the situation. You take a crap load or you stay the night.
@@NorthAmerican-Trucking-News lose lose situation
Somehow trucking companies think drivers owe them their time,so they dont have to pay them or get the driver going urgently,pay drivers per hour and than you can bish about a driver sitting.
If a driver sits around doing nothing for 24 hours, absolutely no one cares
@@bentonja668the driver cares but no one else
It's not that they think drivers owe them time, it's that we're living in a volatile freight rate where a lot of companies can't afford to pay drivers out of pocket if they end up sitting. A lot of the money that comes in, goes back out right away. If they net 10K in a week, and 8K is dealt out back to the drivers and the truck maintenance and the company expenses, having a week where only 6K is made due to drivers sitting means that needs to be paid some other way. If freight rates had a minimum rate established that was at least runnable, we'd have no complaints and everyone would be obligated in fact to pay for layovers, and they would be rare because the rates would all be runnable and therefore no one would need to layover. No more going on a loadboard to see a $1.30 per mile run. You head there, it's $3 or more, you already know you can run it so you just dispatch the driver immediately! How lovely a thought
@NorthAmerican-Trucking-News the only party that is out of money in this equation is the driver,no matter which way you slice it and dice it,trading weeks away from home, risking diabetes, weight gain, blood clots,bad back and hips and a myriad of other issues for what amounts to less than minimum wage,theft of time,money and well being is what it amounts to,plain and simple.