its the little things that keep a customer coming back! if you can get them on recurring services, thats guaranteed money for you and your organization. keep up the good work
i get quite a few customers that just don't seem to think that inside of windows gets dirty. But I agree 100% with you, the windows sparkle WAY more after doing both inside and outside!
Yep and I learned to just go ahead and accept drinks and snacks if they offer too. If they don't want insides I usually offer to do the kitchen window inside at no extra cost (since they usually look out that window)
Excellent business advice on giving quotes for additional services. Not only does that get me to remember them for the other services but if I was thinking about doing them it might get me to do both services at the same time. You'd make a great business consultant.
I'm in Sydney Oz and very rarely do i just clean the outsides. Most of the big homes these days have shower screens, mirrors, and balustrade glass.Customers love it when you do the shower glass and mirrors especially if they havent asked you and you do it as a bit of a suprise/freebie. I use large beach towels when im working inside, whether its carpet ,timber floor or tiles i always lay a few towels down and of course use the minimum amount of water.
I had to bring up my office in a building that we leased. It is in Las Vegas Nevada. The HOA for the office building only pays to have the exterior windows done. We want all of them done. We have to hire a separate cleaning crew to come in and do the inside windows. Granted, the inside windows are tougher. We have desks next to them and that means they have to go around the desks and get to the windows one way or the other. But, unfortunately most of the units in here probably do not pay to get the interior windows washed. Very great video. Thank you very much for posting it.
I find it’s important to be able to chat with clients. I sometimes spend 1-2 hours talking with clients, but receive tips, referrals, and praise from talking with them. They get to know you, you get to know them.
Only be caution with fire glass, or plastic. You will immediately notice it when you use the squeegee. Especially plastic glass, dont touch it with the pole or the squeegee, it wil scratch immediately.
THANK YOU very much for all of these informative videos because I am new, and your information helped me become a successful window cleaner as I recently landed my first biweekly store front window cleaning contract!
I'm looking to get into residential window cleaning just as a side hustle but I'm stuck on the fact that a ladder isn't a viable option for me but majority of the houses here are 2 stories but have a roof on the first story over the garage or something (not sure what that's called, almost like a dormer roof?) that blocks a major window or two on the second floor. Is it possible to reach those with a telescope pole? If not is there any alternative or is it really just a ladder or WFP at that point?
Its hard to say, the pole is a little bit flexibel but if the Windows are too far back you cannot use the pole. Its always a gamble if it works. My preference is using a ladder, washing by hand is quality wise superior. The pole does not clean the sills verry nice, especially on the bigger heights where you cant see the top of the sill.
windowcleaner.com/products/ettore-pro-microfiber-sleeve?sca_ref=3020242.k17l3JaEgS windowcleaner.com/products/unger-ergotec-ninja-t-bar?sca_ref=3020242.k17l3JaEgS both of these in 18"
When I started to learn how. One of my first houses was my sister’s house. Her blinds were old and I couldn’t lift them, I asked her to try. Then between the two of us, we like destroyed her blinds. Since that day, I’ve been so worried that I’m going to damage something in a house.
This is exactly why I say window cleaning is basic maintenance, not a luxury. When something doesn't work, what's the first question a good tech will ask? "When's the last time you cleaned it?" Every building needs all its windows cleaned inside and out on a regular basis to keep things working properly. Simple common sense. As an industry, I think it behooves us to sell it as basic, routine, regular maintenance, not a luxury only rich people can afford.
We clean the outside every 3 months and the inside every 6 months. It's generated more business for us and the customer's windows stay clean year round without having to pay the full price everytime.
Hey Steveo, I'm up north in Alberta and it's starting to get cold up here. I started this year so I was just wondering on what the ratio would be for my cleaning solution? Around temperatures of like -7 degrees celsius (19 fahrenheit) would it be 50/50 with a bit of soap? and at what temperature do I start just using almost straight windshield washer fluid? Anyways, love the vids man!
A good friendly and respectful interaction on a professional level with your clients is the master key to success.
its the little things that keep a customer coming back! if you can get them on recurring services, thats guaranteed money for you and your organization. keep up the good work
i get quite a few customers that just don't seem to think that inside of windows gets dirty. But I agree 100% with you, the windows sparkle WAY more after doing both inside and outside!
Yep and I learned to just go ahead and accept drinks and snacks if they offer too. If they don't want insides I usually offer to do the kitchen window inside at no extra cost (since they usually look out that window)
Excellent business advice on giving quotes for additional services. Not only does that get me to remember them for the other services but if I was thinking about doing them it might get me to do both services at the same time. You'd make a great business consultant.
I'm in Sydney Oz and very rarely do i just clean the outsides. Most of the big homes these days have shower screens, mirrors, and balustrade glass.Customers love it when you do the shower glass and mirrors especially if they havent asked you and you do it as a bit of a suprise/freebie. I use large beach towels when im working inside, whether its carpet ,timber floor or tiles i always lay a few towels down and of course use the minimum amount of water.
Good stuff! That’s full service and thorough and can be profitable at the same time! Why not get everything you can while you’re there! 👏🏾📈
Very informative video I was actually thinking yesterday how often you do inside a home. Keep up the good word brother.
Thanks 👍
I had to bring up my office in a building that we leased. It is in Las Vegas Nevada. The HOA for the office building only pays to have the exterior windows done. We want all of them done. We have to hire a separate cleaning crew to come in and do the inside windows. Granted, the inside windows are tougher. We have desks next to them and that means they have to go around the desks and get to the windows one way or the other. But, unfortunately most of the units in here probably do not pay to get the interior windows washed. Very great video. Thank you very much for posting it.
Pressure washer in NZ.
When i started i did in and out.
Now i think of it. The in and out clients i got when starting are my best clients 5 years on
After indoor pressure washing they wanted you back??
Kidding. I know what you mean; it just came out funny.
You should have Oakley sponsor you. What style are those Oakley frames?
When you get a chance, would you talk about the seasonality of window cleaning, especially on residential side?
What is seasonality?
ruclips.net/video/9W2qVs5AeEM/видео.html check out this interview, Chris talks about it
I find it’s important to be able to chat with clients. I sometimes spend 1-2 hours talking with clients, but receive tips, referrals, and praise from talking with them.
They get to know you, you get to know them.
Agree! We are strictly residential and we do interior/exterior on 99% of jobs. We try to sell them on both for best results.
How long does it take to clean both the exterior and interior of a single, average sized window?
I would love a video on identifying glass. How to tell when to be more cautious with certain glass.
Only be caution with fire glass, or plastic. You will immediately notice it when you use the squeegee. Especially plastic glass, dont touch it with the pole or the squeegee, it wil scratch immediately.
THANK YOU very much for all of these informative videos because I am new, and your information helped me become a successful window cleaner as I recently landed my first biweekly store front window cleaning contract!
You are so welcome!
Can I ask what you did to get them to hire you? Did you walk in? Did you cold call?
Can you use something like a cleano to wash interior residential windows instead of a mop and squeegee?
I do not suggest it, it can only remove a haze but not bug spots, etc.
Rockin the oakley batwolfs.
I'm looking to get into residential window cleaning just as a side hustle but I'm stuck on the fact that a ladder isn't a viable option for me but majority of the houses here are 2 stories but have a roof on the first story over the garage or something (not sure what that's called, almost like a dormer roof?) that blocks a major window or two on the second floor. Is it possible to reach those with a telescope pole? If not is there any alternative or is it really just a ladder or WFP at that point?
Its hard to say, the pole is a little bit flexibel but if the Windows are too far back you cannot use the pole. Its always a gamble if it works. My preference is using a ladder, washing by hand is quality wise superior. The pole does not clean the sills verry nice, especially on the bigger heights where you cant see the top of the sill.
Hello! What’s your absolute favorite mop combination? Handle and the mop material itself
windowcleaner.com/products/ettore-pro-microfiber-sleeve?sca_ref=3020242.k17l3JaEgS
windowcleaner.com/products/unger-ergotec-ninja-t-bar?sca_ref=3020242.k17l3JaEgS
both of these in 18"
When I started to learn how. One of my first houses was my sister’s house. Her blinds were old and I couldn’t lift them, I asked her to try. Then between the two of us, we like destroyed her blinds.
Since that day, I’ve been so worried that I’m going to damage something in a house.
Blinds are like booby traps lol I always left them with my hand at the same time as pulling the string.
This is exactly why I say window cleaning is basic maintenance, not a luxury. When something doesn't work, what's the first question a good tech will ask? "When's the last time you cleaned it?" Every building needs all its windows cleaned inside and out on a regular basis to keep things working properly. Simple common sense. As an industry, I think it behooves us to sell it as basic, routine, regular maintenance, not a luxury only rich people can afford.
Also #OneClip. How a desk jockey came up with such a great idea just boggles my mind.
#2clip forever! @@davidparker8395
How do you quote inside/outside jobs compared to just outside jobs?
Good question!!
It is more difficult to clean the interior due to several factors. you can double the price and then add a 10% discount…
I charge $5-$4 per pane depending on the area or scope of the job, and then typically price outside only at 60% of the inside and outside price
Hey when are you and Jersey gonna do some more Q&A or anything live!?!
Very soon, its been a really busy past couple months
What scrubber is that 2:04????
We clean the outside every 3 months and the inside every 6 months. It's generated more business for us and the customer's windows stay clean year round without having to pay the full price everytime.
Gold!✍🙌
what do you charge for doing both inside and out
Price of both sides x 0.6 = price of one side.
Or, one side is 60% of price of both sides.
🙏
@machinemaker2248 it's × FSQUERE???
Do you clean the window sills too?
@@Therealbarrybonds yes we do,but some dont and charfe seperately for them
Starbucks? I'm done with steveO, lol
Hey Steveo, I'm up north in Alberta and it's starting to get cold up here. I started this year so I was just wondering on what the ratio would be for my cleaning solution? Around temperatures of like -7 degrees celsius (19 fahrenheit) would it be 50/50 with a bit of soap? and at what temperature do I start just using almost straight windshield washer fluid? Anyways, love the vids man!
I would go 30/70 Window washer fluid and some soap at minus degrees celcius and start 50/50 ratio with some soap at -10
like, im confused about the inside, wouldnt you get water EVERYWHERE
Not unless you’re a beast!
Just trace when you mop and squeegee.
Follow your mop right underneath your squeegee my peeps
nvm i should prob finish videos before i coment
minimal water inside and catch your drips as much as possible. if theres wood put clothes down too
Yeah or directly mop like in less than 5 minutes after cleaning those Windows
Hello Steveo🫡 where i can buy the sun glasses?
amzn.to/495mjMz amazon
😂
😂
I hate cleaning inside.
What's the reason. ???
Why so?
Me too, always the husstle of not spilling water on the walls or the floor, outside is wayyyy easyier
Have you done a ladder video?
ruclips.net/video/DnwOUbT70pM/видео.html
Hey, I'm new to all this, your videos have been really helpful, thank you for the content. I've been wondering how cleaning inside is going to go