How to Deal with Incompetent People
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- Опубликовано: 13 сен 2024
- ZACH DE GREGORIO, CPA
www.WolvesAndFinance.com
If you are watching this RUclips channel, you are a high performing person. Otherwise you would be watching something else. So you are probably hard working, good at your job, super smart, well dressed and well put together. You are a high performer.
There is a problem in business that high performing people struggle with: dealing with incompetent people. Incompetent people drive you insane. This is a problem you need to realize you have and how to deal with it. This is a conversation I wish someone had with me when I first started my career, because it would have saved me so many headaches.
I am going to start with what NOT to do when dealing with an incompetent person. If you get nothing from this video, take this one piece of advice. Do not go into a rage. This is your natural impulse because you are trying to get things done. This person is an obstacle to you. Your natural impulse is to do three things:
1) Confront the person
2) Contact their boss
3) Get them fired
Do not do any of these things. These are negative actions that are not going to help you achieve your goals. So in dealing with incompetent people, you should NOT go into a rage.
The first level is to avoid the situation. Spend as little time as possible dealing with incompetent people. As soon as you realize you are dealing with an incompetent person, instead of going into a rage, try to focus your mind on removing yourself from that situation as quickly as possible. You are in the situation because you need something. But think about how you can get what you need and move on. If you turn the situation into a big deal, all that will happen is it turns the situation into a big time sink. It is going to take time you could be spending focused on things that are more productive. Do not waste your time. So if you can do nothing else, try to avoid the situation.
If you are able, you can move to the second level of maturity, which is to appreciate their contribution. Now this might be difficult if they are really incompetent. But I believe that everyone is trying to do their best. They might not be up to your standards, but maybe they have a different background then you. Maybe they have had different training then you. So if you can switch your mindset from “this person is incompetent” to appreciating their contribution, that shows your maturity. This cannot be fake appreciation. You need to really appreciate what they are bringing to the table.
If you can achieve that, you can move to the third level of maturity. This is where it gets tough. This is going to take a lot of humility. You need to realize you are the same. You and this incompetent person are the same individual. On a macro level, we all share the same human experience. We all share growing up, relationships, making a living, and death. It is true that we all have different experiences. But we are just different perspectives in this same crazy thing we call life. We are all the same.
Neither Zach De Gregorio or Wolves and Finance Inc. shall be liable for any damages related to information in this video. It is recommended you contact a CPA in your area for business advice.
I am past the point of being nice. I lose my cool on a regular basis nowadays. I have no issues with slow learners because eventually they learn and add value. My issue is with people that make no attempt to learn and better themselves.
RIGHT?!?! That's my problem on my job right now.😒
I am like the latter one 😂
FUCK THEM.
Good for you. All this be nice stuff has created the environment we have today. Hate these people. Hate their families. Hate everything they stand for. You are not the same on either a macro or micro level.
Yes, I 100 % agree. This guy in the video is a muggy twat. He's talking total bollocks.
You know what drives me nuts about incompetence? It's when someone is making the same amount of money as you in a job where you outperform them by a huge margin and the company wants more from YOU than the incompetent one.
True! Blood and sweat. Morons out there
You sound like the problem here.
Worse when your boss enables this behavior and is part of the problem and allows it to happen
I can't believe the same shit happen everywhere !
Quit
I learned absolutely nothing from this video. I am a supervisor of an “incompetent” employee who is forcing me to do his job for him in order for my department to stay on track and meet deadlines, and as a result my performance and productivity has gotten affected by that in a negative way as I am not contributing to his production MY precious time that I should be working on MY OWN assignments. Incompetent employees should not be ignored as according to the content of this video! They need to be held accountable and addressed. Not ignored. This video is a completely useless.
Well said. I am in the same situation. I could hire more competent people but we have a shortage of workers right now.
Review this person, give them a time to prove their performance, 30 days. Review and let them go....then you can rage! ✌️💗
yes...I a gazillion agree with you
I've had the same situation over 20 years. I once commented to my boss when something went wrong....I said..I don't know (because I didn't) I only work here. He told me..if you're not apart of the solution, then you are apart of the problem. Food for thought
Amen! Preach! 100% agree with you!!!
Here’s my big takeaway. If they are trying their best then he is absolutely right and I am on the top level with those people. However, if they are choosing not to accept your coaching and help that is when it gets frustrating. He made the assumption in his video that everyone was doing their best. That’s a big assumption that isn’t always true.
Sometimes dong your best isn't good enough! People like you keep those idiots around which fosters resentment within the workforce as everybody begins picking up the idiots slack and correcting their mistakes. How many times do you have to show someone how to do something over and over... These stupid are unable to operate in the grey area and their hands need to be held throughout their entire employment
@@danbiss87 employees that work under me have always strived to do their best. I have only fired one person for poor performance over the past 16+ years. It’s my job as a leader to tailor the responsibilities to the talent level of the employee. My issue is more with my peers and it always has been. I don’t have the power to fire an idiot manager that’s on level status with me in another department. I have two peers that aren’t the greatest at their jobs. The one that frustrates me more is the one that is smart enough to do the job but is too lazy to try harder to get it done properly. If I would be promoted above them I would motivate them in ways that I cannot today and if they are not able or willing to perform at a higher level in a short amount time they will no longer be with the organization.
most of the time the idiot plays an idiot to avoid work...or use you since you know all the procedure. my kids do this all the time,,,ehhh I don't know how to cook rice...then they intentionally mess up the rice so that they don't have to do the cooking....see what I mean...Incompetence excuse my ass
Amen! I have coached, created resource, offered grace etc then get flat our ignored. I don't think I'm cut out to be a lead or supervisor. If I truly thought the person was doing their best I wouldn't be so annoyed.
"Changing your mindset towards incompetence is how you deal with it". I can do that but it won't actually resolve the root problem which is : my coworker is incompetent.
You left out the part about incompetent people costing companies 10s and Thousands of dollars and sometimes worse. That takes leadership involvement to correct the issue or get rid of the danger that is: incompetence.
Easier said than done in a work environment filled with equality laws.
Thats true
@@samuelbasye3508 youre right
‘You’re a high performing individual, but you’re also the same’ is essentially what I got.
What about when the incompetent person relies on you to get their job done and they ask you how to do the same thing over and over again?
Get a better job then
Depends if they are new or haven’t done the task as much
You become their boss and keep them busy as much as possible so you don’t have to talk to them. 😎
Happened to me. You need to change your attitude, I was very nice on my previous job taking any task given to me, so I was involved in cleaning up other people's mess. What I did was tell them that it's their responsibility, not mine. If they're asking for help then give a little bit of assistance, but if the work they pass on to you is wrong or is a mess- let him sink because they will share the accountability with you if something goes wrong. So, just say NO when you realize things are going south and leave them to fail. Don't put your ass on the line for a person that will not do the same to help you when you're in need.
OMG this is the thread I needed to see I'm not alone
That's just denial. They are not the same. if they can't be bothered to do the work they should be fired.
So other people who do a good job and take initiative are sitting up on a high horse and are jerks? If they do not have a skill to do a job, then why are they hired? Yes we all have our flaws, we have our weaknesses. That's not the same as incompetence.
So the other person is not doing his job properly and I am the jerk? In my mind this does not make sense. I work in customer support so obviously I want to keep customers happy with the level of service I provide. I am being paid to do that job. If someone is not doing the same then clearly he is not suitable for it and should leave. I do get the everyone is the same bit and may be incompetent in other aspects of my life yet if you are getting paid to do something and you are not doing it the way you should, am I to blame?
Dear, 20% of the people will do 80% of the job. That's why you must learn how to deal with incompetent coworkers... to get the other 20% of the job done. One person cannot do it all. We are nothing without each others.
@@camilal.7731 THIS. CHANGED. MY PERCEPTION! Thank you
@@camilal.7731, if 20% of the people do 80% of the work, and based on the Pareto principle, the top 80% of profit generating activities are the most important, fire the remaining 80% of the workforce at a company, retain only the 80% of revenue generating activities, and use automation to manage the rest.
There is no reason to appreciate or feel “joy joy feelings” for incompetent people. I’ve worked with senior managers who violate OSHA and play hostage games with company paychecks in order to intimidate people into what they want, while the yes men that constantly break SOX compliance and cost the company millions in annual legal settlements get promoted like clockwork.
This advice, of course, is coming from CPA. In my experience, there is only one CPA I’ve met with any brains. Every other CPA I’ve worked with on projects as either a consultant or employee, I’ve had to rip control out of their hands and fix everything they screwed up.
@@chrisbullard5901, sure thing, bum. Many CPAs go onto bigger things in business/acc. Where are you now?
(I agree with the 80%/20% and believe we’d save more money firing the 20% from the cost and lost revenue)
Incompetence is unnacceptable because it's your profession and for over achievers thats a core principle to their work ethic. Despite different levels of growth, and, cognitive ability at differing stages of a careers development, people have a responsibility to educate themselves. Not taking into account perception which may be issues of communication, or the deeper cause which may be a lack of motivation to learn. Conflict avoidance makes problems fester.
MAN SAY IT LOUDER FOR THE PEOPLE IN THE BACK YA HEARD! BRAVO
Let me give you the scenario I’m in. I’m a salesman for a box company and I am constantly asked for box samples, quotes, drawing ect from customers. My incompetent designer does much of this and a lot of it is wrong or way past it’s due date. My customers are constantly frustrated with me because of him. Over time, shit rolls downhill. How can you “let it go” when you have customers you are accountable to? In other words, if their incompetence is causing you to lose customers/commissions, how in the hell do you take the high road?
When the incompetence comes from your team lead and you cannot move forward until they approve certain actions and you have to repeatedly remind them. You ask them for assistance and they give you the wrong answers or don't respond at all. If they do respond, they give a half hearted response and don't thoroughly address the question. You kind of have to depend on the them to get through your job. When they fail, YOU fail. Moral of the story: sometimes it's not us. It's them. When you've addressed the issue several times and they refuse to change, they're the jerk. When the dysfunction negatively impacts customers, it's a terrible situation and the best way to get through it is to leave.
This my current situation and I’m actively looking for other jobs
Thanks for this. Very good way to change perspectives on this age old problem. I often deal with one incompetent individual and what enrages me is that he continues making the same mistakes over and over despite my friendly efforts to teach them better. The whole while, he remains very confident in his abilities.
Thanks for watching and good luck with your situation
@@WolvesAndFinance Your replies suck bro.
That be the most wildest stuff to me when they be overly confident lmaooo
Oh dear, I was so close doing something stupid about my incompetent workmate. I'm so glad I found this first.
Thank you for watching! Good luck to you in your situation.
Sometimes malice is camouflaged as incompetence. Not doing stuff or doing stuff wrong can be passive aggressiveness which is an attack to harm you. Some people only feel important by the troubles they create. The techniques in this video don't apply there because they assume good faith on the other side.
I came here, because I believe I am an imcompetent person; At least I know now that at least some people tried to be nice to me about it. Thank you
At the end of the day... I still feel like i deserve part of my co-worker's salary... Out performing someone on a regular basis is completely frustrating when you truly appreciate being at a certain level in your career... This video was good... However i still think she deserves to be fired lol
I so felt this!
LOL
I’m on that same bout you’re not kidding🤦🏻♂️
Agreed
It is not true that everyone wants to perform in the best way. Some people just do not care about their personal responsibilities and accountability for the products/services they produce, even if they say the opposite, in their opinion it is their supervisor’s problem and it is just a job, what is a BS.
I wasn't expecting the answer I got in the video so I'm gonna take it with a grain of salt. But honestly I think I needed to hear it LOL!!!! Im extremely frustrated at my job and the Idiots I work with. Well my boss and his son. (they don't own the company) They come in drunk, hungover and are clueless about the simple task we have to preform. IE: just turning on a computer... I work in the fuel industry where we face catastrophic dangers daily. Thanks for the video and reading this!
I currently work with an incompetent boss, who’s in his position due to nepotism. He doesn’t know what’s going on most of the time. All he does is bark orders. If he screws something up, the staff needs to fix up his mess. It’s usually me who’s fixing up his mess. He only sits in his office and surfs the Internet, goes on long lunches and shops wile he’s out. He gets paid twice more than I do, and thinks that he’s better than his staff.
could be almost my chef.
I think that there needs to be a part 2 to this video. Sometimes it's not so much the incompetence of people (yeah, this world is filled with incompetent people, and to expect anything different - well, you're setting yourself up for disappointment), it's the DRAMA their incompetence causes. If a person is incompetent and it only affects them, whatever; they can do them, and I'll go about my business, but when thier incompetency causes drama and affects another person's life... that's when it's not just incompetency, but an overall lack of self-awareness and empathy, and it PMTFO!
I tended to speak more slowly and deliberately the more Val says she doesn't understand or asks me to repeat myself.
val: what should I do with this file?
me: open the file and read it.
val: what file?
me: the file you just asked me about.
val: I don't understand.
me: the file you just asked me about is called document.pdf.
val: where is that?
me: it is next to the words 'file attachment' on the email you have open. the email is open on your computer monitor.
val: I don't understand.
Please tell us if you were able to make any progress with Val in the year that has passed since you commented... And if yes please do advise how
This video starts off well.....and ends in incompetence. Waste of time.
I recently lost a job because I had to play nice with an incompetent coworker who had been working there longer than myself, and his report got me fired. Really all I did was let him think I was dumb instead of standing up for myself I the moment
Him: let me explain The meaning of incompetent people, “people with high levels of incompetence”
I won't appreciate somebody that stubbornly refuses to put in effort. No way in hell.
I needed this video so bad right now. Made much of a positive light in my recent situation, almost comical. Thank you!
Love the fake smile you put on for this video, that's what's needed dealing with incompetent people
"You are a high performer." "You're the jerk." Reminds me of my exhusband -build up, then break apart.
The first part of this was validating, but then I felt like he started to ramble and it was wasting my time. Another barrier to my productivity! 😳
It's very refreshing to get advice from someone I can relate to and who is like me. People like us are very few and rare and I'm not trying to be mean, that's just who we are. I thrive for perfection in everything that I do and not to show off but only because that's who I am and how I like things done. However, it infuriates me when I meet people who do things "half-assed", and still get the job, the paycheck and how I constantly see it- get away with things and keep living their best life so I think. So, with that said, I'm going to try these tips and hopefully retrain my mind on a few things. Thank you
I refuse to believe that I’m the incompetent one when it’s the fault of the organization to hire someone who can’t do the job and the person who applied for work but can’t deliver.
Fully agree with this!I shouldnt have to suffer because the company hires donkeys to work among the thoroughbreds. We take pride in our jobs and we are driven by results. When you do your part you expect the next person to do his job on the same standard.
Apologies for writing a book here 😅
@@mauricefowler6889 yeah you’re right. I guess the best option is to leave because our growth is compromised.
@@cecillecelestial1653 I am leaving haha all the way across the Atlantic
@@mauricefowler6889 wow I envy you. I plan to resign once pandemic is over. Self love is also in a form of quitting.
@@cecillecelestial1653 Im currently living in SA and moving to Canada. From 3rd world going to 1st world. I know that I will probably find incompetent people all over the world but Im hoping that they will be fewer in number in a 1st world country. My PC wallpaper at work says "Im surrounded by idiots" for a reason lol
Slow learners are never the issue. It’s the arse holes who don’t want to learn who are the issue.
Thank you so much! We are all equal. I like that. I’m letting it go. Thank you!
Soul searching question? How did the incompetent person get employed? The third stage seems to provide some insight.
if you had to deal with any government agency or equally bad an off shore phone support and the agent has no idea what there doing. Its IMPOOSIBLE to let get angry. If you dont get angry you literally proclaim that what needs to be done is useless or doesnt need to get done. Because literally its not getting done and your time is being wasted.
Incompetent people are a waste. Literal waste. They take up time, money, emotions and take more than they contribute. I’m working an “undercover boss” job as I write this out. Had to watch a video but came to realize that these guys are idiots. They claim to know everything with no experience other than the small town they came from. I’ve traveled the world and lived all over but apparently I “don’t know shit” to some Iowa guy.
And you point about contact the boss and getting them fired. I can guarantee that’s the only solution. I throw away garbage every single day. Have zero remorse for these guys. Getting to the “3rd level” of maturity is not needed when you have safety and legal issues at hand. Gotta get rid of the problems first!
On my job when someone does something incompetent EVERYBODY get reprimanded. So yeah, I get pissed when someone else screws up. 😑
I thought this was a well done troll/parody video based off the dudes smile, and then I realized he was trying to be genuine
I'm a lazy, fat, ugly, incompetent spinster who is not a high performer 😂 I clicked on this to be put in my place and get a better understanding of how much of a liability and undesirable s--tbird I am. Instead, I enjoyed listening to what I ask me about myself all day every day.
That being said, I understand why my supervisors fly into rages. It does work. If it didn't, I wouldn't have gotten through bootcamp.
If I could get rid of incompetent people at my work id be 100% happy. I have basically made every other area of my life happy. I work at a smaller office but they are complete idiots. They still dont understand the basics of our industry. One guy didnt know what a title was. The average person who owns a house knows they bought the title. The thing is he is a sales manager for us who are property developers. Thats the equivalent of a sales manager for apple not knowing they sell tech. Its insane and everyone thinks Im overly concerned.
Your mindset for dealing with it makes a lot of sense. The wolf brings empathy in disguise into the mix.
... Good for me... Co-workers still need a helping hand through the front door, new job time.
This is hard to swallow, but nourishing at the same time. When someone else impacts you negatively, it takes a very self aware person to realize we are all connected and going on the attack hurts you more than them. Taking a positive approach will have a better outcome every time. Not easy to learn this but it’s true. Karmic boomerang.
I guess i am being a jerk afterall.
But this has made me realise that nobody is incompetent at everything, they are probably high performers at something' that i am incompetent at. But as individuals, shouldn't we do something that we are good at? If yes, then how do i tell the person im dealing with, that doing something they're good at would be a better option, and not sound like a jerk?
Every single day at work, My boss likes hiring in experienced workers on a job site, it's pure frustration every single day.
Should you even tolerate when a grown woman cant fill up a printer with paper, due to shear incompetence, its not me with the problem, its her being a borderline spacker
ahahaha i like this
I've been a QA tech in the food industry for 20 years. I see this all the time. I have overlooked many things, as long as it doesn't include food safety. Maybe you only got 8 wight checks done instead of 10. Maybe you were off on 4 minutes time on a temperature check. As long as it's all good. No harm, no foul. But...if the CCP wasn't met, then you immediately put the product on hold, and report it. That's the difference between harmful and non harmful cheating. That's just my opinion.
No. You are not the jerk if the finance manager doesn’t know to spell PayPal.
All this be nice stuff has created the environment we have today. Hate these people. Hate their families. Hate everything they stand for. You are not the same on either a macro or micro level.
I liked this video, because of his natural smile.
the guy on the video is incompetent haha
This is somewhat of a hard pill to swallow. The humility pill. In the end he’s right. We’re all human and we’re all going to do what we are going to do. It doesn’t negate the fact that it’s frustrating, but it does relieve the pressure of trying to control someone else’s performance.
If you havent already please do a video explaining how to deal with Incompetent leadership who is out of touch with the day today activities of an organization
Wow! Thank you so much. Watching your video made me realize a lot of things and I have to agree with you specifically the Maturity you're talking about.
Excellent advice. Sometimes it's unavoidable to have to work with them and I guess there isn't much else to do but to eat the time wasted.
ETA: only suggestion #1 (avoidance) is practical though limited. The reason stupid people are aggravating is because you *cannot* avoid working with them. If you can avoid it, that's an easy one. So still looking for some other ideas also.
Anyway to get over the rage once it’s gone off? Conciliation to the three stages described maybe beyond redemption. But will give it a go. Not sure about the last comment about me being the jerk.
You are not the jerk. The jerk is the lazy incompetent who actually gets off letting avoidable problems (which negatively impact everyone) eventuate
Thank you so much for talking about this subject. Just the other day, I was angrily ranting about how some people in one of my finance classes don't seem to care about being there. So, thank you for suggesting ways to deal with these types of people in a positive way. You are right, who am I to look down on other people. I have no idea what they are experiencing, we are all in this life together. I will try going forward to deal with this situation in a more positive way.
Thanks for sharing your perspective. Good luck in your finance class. We all have struggles. High performers are special people. Keep working away and you will accomplish great things. Thanks for watching!
I love your perspective man! Thanks for the video!
👏👏👏👏 completely agree with you on each point! I've found that majority of time someone is incompetent is when they haven't been trained or mentored. Thank you for sharing such valuable content!
P.S. Thumbnail on point 🤣
Thanks for watching!
Problems don't go away if ignored. They'll just keep being a problem
Not sure how to let it go when incompetent coworkers are an obstacle to my performance metrics?..
I'm loosing my shit these days. So many colleagues making awful mistakes that are no simple mistakes but the consecuence of lack of responsability and kicking things out without any kind of analysis between. I have solid motives to say they are not trying to get better. Their mistakes put in danger serious things, it's not just about performance but doing the job right because if not, other people suffer the consecuences and it's not a joke. I try to ignore them, but it's team work and everything it's related, in one way or another. I told my superiors about this several times the last months, and nothing change. I don't know what else to do.
What if that incompetent person is your immediate boss and the bosses above that one KNOW he/she is incompetent? I'm finding myself in the rage stage, although I'm disguising it very well while at work. Sadly, I know my boss is not trying their best, knows what's getting messed up (repeatedly) and I could go on all day.....any suggestions would be greatly appreciated!
If you are in the "rage" stage... it is time to start looking for another job
Record everything that's all I'm saying because 9 times out of 10 someone who isnt doing what they have to is gonna try to pass blame as well.
@@WolvesAndFinance
This is the first thing you've said or typed that I agree with.
I like the avoidance approach best.
How do I deal with an incompetent boss who's just winging it 😕
That's a great topic
I needed this!
I have this situation at work working with two awful inconpetent contractors on my team, and my boss could care less. He avoids them completely while I get the responsility for ensuring all the teams work gets done. I've been struggling for a long time, and can't figure how to dis-engage. Some days i think im making progress and then it happens again where they say they completed a particular job, and then a couple of weeks later I find out it was incomplete or not finished at all. I hate these people, no work ethic, dishonest freeloaders. Does this mean I hate myself? I'm honestly sick and tired of the bullshit. I have no choice but to be incompetent myself, as the so called leader, yet no power to fire these losers.
Update: one of the two freeloaders was fired and 2nd one has turned over a new leaf! All is well now.
Great, i found some pointers and some not so pointers in this video, the maturity pointers was reassuring. But overall it was very helpful 10 minutes out of the year I've been working with an incompetent coworker. Strangely, you hit it on the nose, my job has over 2,000 people so we see incompetency on a daily basis and it has to get re-done. But I have an incompetent coworker who consistently installs material incorrectly, upside down, to short, wrong colors etc. and everyone complains about him. Funny thing is he's been working here two years, over my one year and still works here. They tried to send him to another location, but the sent him back.
i just want to complete my assignment -.-
“Just let it go”
Yes ok and when I get bollocked for not finishing a project or for doing it badly - just let my fucking promotion go too.
That’s just bullshit why do incompetent people have a way to manipulate so they drag the whole world down to their level. I know incompetent people who aren’t manipulative and I think that’s who you are assuming is EVERY incompetent person. I don’t need help with those people I have bucket loads of empathy and patience for them, I can’t cope with someone who’s able to pass for competent with management but leans on other peoples work to do so….
"That's right kids! You TOO can be lazy and get away with it! Remember: as long as you're giving 1%, you're giving something! Let's celebrate mediocrity!" #LazinessSolvesProblems
I disagree - the moment I let it all go, I sit not just blocked, but comfortable being blocked, by this incompetent. I am no longer a high achiever because I am no longer achieving. The next person coming up and blocking on me blocking on the incompetent will not see further than me and will simply brand me the incompetent.
But what if they are not bringing anything and instead one is having to do extra work because of their incompetence? What if their problem solving, critical thinking is 0?! One can tolerate so much especially if they are being paid the same as you.
What if he/she got this job as a software engineer, and don't even know the basics of coding ... I have one in my team..
You described most of the Indians on my team
Truly words of great wisdom, thank you!
Totally appreciate this information, priceless. Thank you!!!
What would happen if I let it go is that it is physically tasking on me to the point where my body is being damaged. My energy is also not endless. My paycheck relies on the work that is split with evenly. If I let go the money will also lessen as well as dealing with angry customers and having to be the one to apologize to customers.
I don’t agree. So we need to tell ourselves we are jerk when dealing with incompetent people? Everyone should be accountable with their job.
Clearly the video is about a beautiful scenario where the incompetent person is great and isn't arrogant or negligent, just "incompetent" or better yet, isn't incompetent but we are misjudging the person in some way. How do you become incompetent though? Isn't the arrogance, negligence and stupidity the main path? I work with people that are really bad at what they do and some of them are not the problem, they try hard, and like you say, they just need some tolerance - still they should be fired in favor of someone competent immediately because workplace is not a charity. When I get really mad is when I'm talking about the majority of ridiculously arrogant and negligent assholes that are impossible to ignore. I do avoid them and they do their ass-kissing to make sure we good, but the outcomes of what I professionally do are life or death, literally. Your excuses for incompetent people can't apply here even if they are the nicest in the world and they are trying really really hard.
You should have named this video "How to Enable Incompetent Workers"
Very wise advised love you for it💋
I learn it as I went along and came to the same conclusion than you !
I have been called Meticulous and precise …..🤔🤫
While I agree that being nice and patient are the best way to approach this scenario, if you’re spoon feeding them how to do their job it’s kind of a lost cause and hopefully your manager steps in and addresses it.
MBA is an indication of ineptness ?
“You are a jerk”...?!?! Pls improve your words and presentation.
BEST advice is TO AVOID IDIOTS
This happenstances to me every day.
So the idea is to bury my head in the sand, appreciate their contributions, realize the incompetent and I are the same? Nope. If we were, they would be watching this video. And I am sure not celebrating them. Waste of time.
Someone send this to "coworkers"
Great video. I was hoping for a bit more sarcasm but your kept it real. Thank you.
Thanks for your Addition, i have different problem , I have taken a position from Senior , but my team mates are just giving wrong feedback because of ego that i have stepped up. Even though i am being good to them, they always poke to my seniors about some things which are not dealing with me and make me discomfort with out my idea.
Not sure why anyone should work at a position they are not competent at. This should be dealt with from a higher level unless it’s the type of organization that’s meant to feed them. It’s not really about looking down upon people.
How about for the money?
@@sophiestoerkel
Ding ding ding! We have a winner!
Yeah ok... but the incompetent person is my boss and he is good in throwing me in fucked up situation that halt me from doing my actual work. On top, he thinks that I am a nuisance and a small pawn. He doesn´t listen to my advices. ( I have a lot of practical work background but whenever I state some problems, that might occur, he is annoyed and not interested in my words.
So I am kind of heavily sabotaged by an idiot.
So... how to deal with this?
And I don´t want to quit my job there.
The only thing I can do, is having a state of mind like: "i don´t care anymore"
But I do care.
Thank You, Sir!
Forgive me but I'm basically venting online here to a bunch of strangers who whether they care to read or not doesn't matter because it's my own way of therapy for the moment.... But hey, if someone has a better idea of how to deal with this I am alllll ears.......or rather, eyes... because.... we're reading.... anyway:
I'm a manager at a restaurant.... I needed someone to make a meal they missed. They don't speak the language, and they think they're they shiz, and could never possibly make a mistake. I ask them nicely if they can get this meal out, I show them the ticket so they know, hey... you must of missed this, it's okay, i just need it done. They say, no, because it never came through and they have to make all these other meals. I say, again, "Listen, I'm telling you this person has been waiting for 14 minutes and whether it came through or not it has to get done. None of those other guys can get their food because it's a line, first come first serve, and this is the next person in line, so they take priority, so I need this one first, can you please make that?"
They shake their head and go on to make another dish for another order which is now going to sit and get cold because the orders have to go out in order. The guy aggressively, and disrespectfully makes a gesture to get out, when I'm his manager (recently hired :P), and I should make this guys meal because he doesn't miss meals and there's no way he missed this one.... in spite of the very person.... sitting... without their meal for both of us to see.
This guy has done this like 20 times to me over the last month and a few hours ago, I yelled at him until his attitude was gone. I've never yelled at anyone I've every worked with, in the 20 + years I've been working. Since I don't have the authority to fire him, I call my boss and have to feel like a freaking child in elementary school telling the teacher rather than being able to deal with it myself and tell them everything...
Anyway... I'm like, "You want me to make it? Okay. I'm going to make it and the owner can deal with you later."
I apologized later before they left for yelling at them, but part of me wishes he took a swing at me so I could just put him on the ground.
I'm old school. If someone doesn't do their job... I fire them and get someone who will. This guy, for some reason is allowed to stay at his job in spite of being morbidly obese, extremely slow in a very fast paced environment, non-compliant garbage employee. Who thinks if a mistake's made and it's not his fault he doesn't have to make the meal.... and even when it is his fault like this case clearly was because I pulled up his past tickets and there it was... right in front of both of us to see.... and he still thinks it isn't his fault so he doesn't have to make it.
I don't care who makes the mistake, I care that the service gets done and the job is done right... I've taken the blame a few times on his behalf just to get his fat ass to move, and that works 50% of the time!
Watching this video gave me something to reflect on for sure, but I feel like my work environment, being a restaurant is a different situation... I'm standing in the same kitchen with the guy, my job is to manage the place and make sure the service is done to the standard the owner set, and if I have a cook... not a head chef... just a cook... with a big ego, giving me this shit day in and day out, then it ruins the reputation of the restaurant... It's not like I can walk away and deal with it later. Honestly if he does it again, I'm just going to treat him like child, and as I make the meal in front of him go, "Oh you don't want to do your job? You want me to do your job for you? Okay here I go, watch me do your job..." Then I'll explain how to cut bread, and make a sandwich, or a wrap, in the most painfully obvious terms to insult his intelligence in front of the rest of the kitchen, and just keep doing it until his ego gets the better of him and he just does his job, or quits. If he wants to act like a child I will treat him like a helpless child.
There are times in business to be nice.... but when you're the manager and are responsible for getting the work done and that all the rest of the employees are trained adequately and getting their job done, and they don't do it regularly, I'm not the type to give a damn about a person's feelings on the matter, you either perform, or you don't.
I sound like a real bastard but I promise you, I am a very patient boss, I don't care how slow someone is, or if they make mistakes, all I care about is that everyone's learning, everyone's improving, and everyone's working together to fix the mistakes... all this guy cares about is living in a country he can't speak the language in, and telling his higher ups that they're wrong and he's right so he doesn't have to do that job he was hired to do for that particular customer. I get a call a week from random people asking if we're hiring every week... Why is this piece of shit occupying that job they want?
And P.S.
For the past month I've worked with him I've been nice to him, I've thanked him every moment he get's something out sincerely, but he shows me zero respect and this moment I just explained in great detail broke what patience I had left for this individual. 1 month of this.... If my boss doesn't do something about him, or if he doesn't change his attitude, and I have to work every day with him... I swear I'm gonna find another place that cares about respect for everyone, and getting their job done. They can keep their obese pet, and praise him for shitty work til the business falls over.
I develop anger issue from this shit
I already fight with 5 people this morning
1st advice : Do not go in to a rage