If You Want to Nail Your Email Negotiation, Watch This! | Chris Voss

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  • Опубликовано: 10 май 2023
  • Get FREE access to The Black Swan Group’s book 5 Negotiation Tactics for Dealing with Difficult People here: bit.ly/3duQVyW
    Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our website to subscribe to our newsletter and attend one of our live events. See you there!
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    About The Black Swan Group
    Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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    Thanks for watching!

Комментарии • 31

  • @jdesert5036
    @jdesert5036 Год назад +14

    Concise emails are wonderful to receive as well, they always catch my attention because I appreciate the senders respect for my time.

    • @NegotiationMastery
      @NegotiationMastery  Год назад +3

      It's great to hear that you appreciate this approach. Keep up the good work

  • @gmnboss
    @gmnboss 5 месяцев назад +2

    That's a brilliant letter...two that's rights...a request and a postive end

  • @GavinMehl
    @GavinMehl Год назад +6

    25:00 for a gem email

  • @pinkfreudcomment
    @pinkfreudcomment Год назад +3

    One thing i like to do is use "i'm sorry/i'm afraid" when i actually deliver good news. It does something interesting. Curtesy of my joker of an uncle🤣🙏

  • @brinardtalks
    @brinardtalks Год назад +2

    1 hour and 18 minutes of pure gold

    • @NegotiationMastery
      @NegotiationMastery  Год назад +2

      Thanks! We are happy you enjoyed watching. Now get out there and practice the skills. Come back and let us know how it went!

  • @nadavnutkis8237
    @nadavnutkis8237 Год назад +6

    you stuff is fire

  • @Tvalfager
    @Tvalfager 6 месяцев назад +1

    Love it, you should clip this up into the small snippets people can try out!

  • @darkinferno6862
    @darkinferno6862 Год назад +3

    3x (Lie Detector) in the Negotiation 9 is super underrated especially with Labels 💯

  • @AEVMU
    @AEVMU 10 месяцев назад

    Putting the beginning at the end, is probably the most interesting concept.

  • @onamuhrobin9647
    @onamuhrobin9647 Год назад +2

    Less is more, amen to that

  • @DanAtEXIT
    @DanAtEXIT Год назад +1

    The Edge is the message in Video. TONE matters.

  • @LivingInHoustonTexas1836
    @LivingInHoustonTexas1836 Год назад +1

    thank you for this amazing content!

  • @Hannah-dy3yb
    @Hannah-dy3yb 8 месяцев назад

    Amazing
    More of these videos
    Practical and useful

  • @darkinferno6862
    @darkinferno6862 Год назад +3

    1:14:20 Narc Bait, I do exactly what she does with the accusations audit too:
    I’m afraid This is going to make me sound like a know it all
    you might even think I lack of empathy that I’m playing the victim and It’s going to sound like complaining like a child
    you may even feel I have an inability to handle criticism so i’m almost embarrassed to bring this up with you..
    *I-Message*
    I’m sorry, How bad of a position do I put you in by saying Whenever you yell at me I feel hurt since I don’t understand how would you do differently if you were in my shoes?
    - The Best Regards
    *Dynamic Silence*, then subsequently and potentially Saying No (Respectfully) with a Lasting Impression (then walk away.)

  • @danielreid3447
    @danielreid3447 Год назад +2

    I just sent an email using this strategy. I hope it works. I want an extension on a project. Frankly, even though I wrote it, I would grant me what I asked for.

    • @HowtoRestoreHeadlights
      @HowtoRestoreHeadlights Год назад +4

      Would it be ridiculous to ask for an update on the email?

    • @danielreid3447
      @danielreid3447 Год назад +5

      @@HowtoRestoreHeadlights It would not be ridiculous.
      I got what I wanted and the person was happy to accommodate.

  • @PedroPeyolo
    @PedroPeyolo 11 месяцев назад

    'However' is better than but

  • @MayorJED
    @MayorJED Год назад +3

    First commenter:) "less is more" 🎉 who else believes Chris would be right⁉️

  • @PaoloSciarraOfficial
    @PaoloSciarraOfficial 5 месяцев назад

    - 📧 Keep emails concise; aim for less than five lines whenever possible.
    - 💡 Focus on one point or tactic per email to avoid overwhelming recipients.
    - 📝 Warn recipients if there's bad news coming; provide empathy to soften the impact.
    - 🎭 Understand that emails carry tones that may be interpreted differently.
    - 🗣 Read emails aloud to gauge tone; use softeners like "I'm sorry" to mitigate harshness.
    - ✔ Finish emails positively and truthfully to resolve issues collaboratively.
    - 🤝 End emails positively to leave recipients feeling good about the communication.
    - 🚫 Avoid using unnecessary filler words like "but" to maintain clarity and professionalism.

  • @Julia-gh4tc
    @Julia-gh4tc Год назад

    Do you have any tips for using email when you want a paper trail? Thanks😀

    • @NegotiationMastery
      @NegotiationMastery  Год назад

      It sounds like our training would be a great fit for you. Go to the quiz on our website to discover which kind is right for you: bit.ly/3N9MhWc

  • @user-vt1mn5vx1k
    @user-vt1mn5vx1k 8 месяцев назад +1

    Didn't i hear you say , don't negotiate on emails?

    • @rebecca_stone
      @rebecca_stone 7 месяцев назад

      The reality is, sometimes the other party forces this.

  • @DJ-fh7xn
    @DJ-fh7xn Год назад

    Hey Chris. I'd love to work with you!:)

    • @NegotiationMastery
      @NegotiationMastery  Год назад

      It sounds like our training would be a great fit for you. Go to the quiz on our website to discover which kind is right for you: bit.ly/3N9MhWc

  • @user-vt1mn5vx1k
    @user-vt1mn5vx1k 8 месяцев назад

    You what's worse? is people you're relying on who tell you yes AND DONT FOLLOW THROUGH, uh em, coughs

  • @dianeaishamonday9125
    @dianeaishamonday9125 Год назад

    🤍🤍🤍🤍