Having now used the Dyson v12 I'm genuinely surprised how much I like it! Let me know below if you too have got one or are thinking about getting one.... and what you think about it! 🙂
I bought the V12 detect slim absolute two weeks ago. It is my first Dyson and I am very happy with it. It's light, does not make a lot of noise and the battery live is enough for my appartment. Having mostly a laminate floor, the laser beam cleaning head is extremely usefull (best used after sunset when it''s a bit darker in the rooms). It shows all dust, small particles and cat hair. The bin is also large enough, have to empty it every two times or so. All in all a good buy.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Hi dogachatun8715, its a great question and I go into detail of the differences in the video. At the end of the day, it comes down to what is important to you and what you need or are looking for. The v15, on boost, is more power and has a larger bin so you don't need to empty it as often as the v12, and if the prices are the same you are probably getting more for your money with the v15. However, the v12 is still an excellent vacuum cleaner and it's easier to pick up and use. We have also just purchased another v12 for a family member who live in a large home and they're loving it. If there is a shop near to where you live I would suggest going in and seeing which one you find easier to use/pick up. Having a stand is a 'must have' I think as ours has been extremely useful so if the v12 comes with one then it's a bonus!
I just purchased my V12 3 weeks ago and I love it and thanks to your review on the floor dok I purchased it too. Great videos!! I love your detailed videos!! New subscriber here!!
Hey Kimberly! Thanks for the kind words and for subscribing, it's appreciated 😍! I'm so glad you found the videos useful and are enjoying your v12. It's a fantastic device and the convenience of just lifting it off the floor dok makes it so quick and easy to use.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
I’ve never owned a cordless vacuum. I’ve only had the old model of dyson ball i believe like the very first ones they had. I finally decided to get the v12 but I find it hard to push forward in any of my carpets, I think it’s because of the rubber on the brush head. My old one heavy as it is actually glides through any surface. Also it says it should be 60mins on ECO, but mine at full charge only says max 31mins. Am I missing something? I need help 🙏🏻
Hey philippineGal! It sounds as if there is an issue with your Dyson v12 as you should be getting longer run times on Eco mode. At a guess it also sounds as if your Dyson v12 is on Boost mode, which not only results in shorter run times (a shorter battery life), but also due to the increased suction power makes using the v12 harder, or more difficult, to use/move. I would suggest speaking with the place you bought your v12 from and getting it replaced.
I bought a v12 a week ago. It cleans great. Has got light weight, its fun to use it. But.. the bin is really small and after cleaning inside the machine ,everything, there is still dust stays in the middle undetacahble part. Which makes me wonder about the reason dyson's purpose of keeping some unremovable dust in the machine🤔.
Hi Jasmijn, thanks for the comment. I'm not sure if these will help, but they are the official videos for cleaning your Dyson V12: ruclips.net/video/FWpHR3wmSTM/видео.html and ruclips.net/video/1_9PJaOsSTY/видео.html
Yeah, I've realised that it's the bin opening latch that impedes the dustbin from filling equally all the way around. Very often the dust will be up to the max mark, but only 50% of the bin will be full....the other 50% will be empty! That's a bad oversight.
The reason I've never gotten a Dyson is they never show how to install the battery charger on the wall. I'm not mechanically inclined! Can you show how this is done?
Hi Patriot Lady, thanks for the comment ! I thought it might be easier if I first share the video I put together about the Dyson Floor Dok and the Wall Dok that comes with all v11, v12 and v15 vacuum cleaners: ruclips.net/video/SgMrH4I9CFQ/видео.html . There isn't a 'battery charger' per se, but instead all Dyson vacuum cleaners come with power cable to charge the vacuum cleaner they are packaged with. With the Dyson v11, v12 and v15 models (and all the variations of these models), a *Wall Dok* or wall docking station is provided, where you can charge up these models in one of two ways: 1. You don't need the Wall Dok, just plug the power cable into the battery pack on the vacuum cleaner. 2. You can attach the Wall Dok to a wall, it's simply a plastic cradle, then feed the power cable into it. Once it's affixed to the wall, you can slot the vacuum cleaner onto the Dok and by default it will plug into the power jack on the power cable. To attach the Wall Dok to the wall, and feed power cable into it Dyson have provided this video: ruclips.net/video/0_IuF4Znhko/видео.html Another method is to use the Dyson Floor Dok or newer Dyson Multi Dok, which I mentioned in the first link here: ruclips.net/video/SgMrH4I9CFQ/видео.html . This is the one I use and I am very happy with it. If you are purchasing a Dyson through Dyson themselves and are interested in a Dyson Floor Dok too, they might be able to do a deal on one for you - it's certainly worth asking! I hope this helps .
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Thanks for a great review. I am considering getting a Dyson V12 for our home (150 m2 = 1600 square feet / all laminate and tiled floors). I am uncertain if the battery power is enough - it says up to 60 minutes but in real situations will often be less than that, I know. What is your experience - would I be able to vacuum our house of 150 m2 (1600 square feet) in your opinion? Also, can you just get a second battery to swop if needed (do you know if they are pricy)? Another concern - is the head too small to replace a regular plug-in vacuum cleaner - in your opinion? Thanks a lot in advance ;-)
Hi Susanne, it will depend on how you long you take and thorough you are vacuum cleaning whether it lasts a full clean. The 60 minute runtime is when using Eco mode, but I think you will be fine cleaning your home with one charge (using Eco mode or Auto). The battery is very easy to remove and therefore is easy to swap if you want to. The motorized head and soft cleaner head will only fit a V12 as they have power connections/pins which connect between the pole (wand) and the head.
Hey mkphilly, thanks for the comment! Having a button over a power trigger make a big difference in terms of comfort for the hands. Personally, I would prefer it could be stood upright saving me the need to look for places to put it down or simply having to put it on the floor each time, but as you rightly point out it isn’t something that is going to bother everyone.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
@@james_newall i am trying to decide between the V12 / V15 / GEN 5.........have a 2300 sq ft house ..mostly hardwood floors except one room is carpeted then a few area rugs.......like the thought of being able to clean upper corners of the walls.....here in Canada the V12 is 899 V15 is 999 and the Gen 5 is 1199....all in Canadian funds....which do you think we would be happy with ? we are 58 years old and bodies are getting old and sore...lol..... thx cheers
Hi@@GOLFADDICT65 I appreciate you situation. My parents are older than yourselves and live in a home with both hardwood and carpeted floors, where they use the Dyson V11 Absolute and are very happy with it. The main downside I see for using the V12 (in your situation) is the bin will need emptying more often than the other vacuum cleaners. That said, it is noticeably lighter and therefore easier to use than the others (I certainly notice it)... and although you may need to empty the bin occasionally more than the larger vacuum cleaners bins, the action of doing so is incredibly easy and isn't a chore at all. I would recommend this. In brief, the V12 is the easiest to pick up and use even for quick cleans... which for me/us is important.
I would like to order parts for the older ball vacuumed with a cord. I just bought a cordless (different bramd) and am returning it to Costco. Thanks in advance.
Hey Ghost, thanks for the comment! The short answer is yes, but it really depends on how large the area is you need to clean. The main reason the Dyson v12 is designed for smaller homes/apartments is because of it's smaller bin, so if you have a large area to clean regularly then you will need to empty is more often. However, the action of emptying the bin is very easy, simply push down on the bin handle and it _pushes/empties_ the contents into the waste bin, the total time to empty it should take *no more* than 10-20 seconds.
Hi Sarah, thanks for the comment. It's a great vacuum cleaner and has all the latest tech found on the v15 tech on it, with the added improvement of a power button, I'm sure you will enjoy it 🙂. Also, it's not necessary, but depending on where in the world you are you can also get a Floor Dok to go with it, where I found the Floor Dok designed for the Dyson v11, v15 and Outsize vacuum cleaners also fits the v12 ruclips.net/video/NB4UpqawYCs/видео.html
I had to return the V12 as it was a pain to have to keep changing the heads, it also cause me a lot of back pain(I have a spinal condition) I recently got the Shark Power Fin Lift cordless and for me it’s a huge improvement over Dyson
Hey Phoenix, thanks for the comment! I’m genuinely sorry to hear about your back as it’s debilitating in life. I’ve recently reviewed a robot vacuum cleaner here: ruclips.net/video/EYEyWvIxXJY/видео.html … which after posting my review, a family member (due to their age) now wants one to help reduce the necessity to vacuum their home and ultimately improve their quality of life.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Warning! No replacement battery for V12 seems to be available. I guess once the battery goes out you will have to replace the vacuum. This battery has been out of stock for at least a year. Did Dyson do this intentionally? We just purchased the vacuum but am disgusted because we cannot purchase a spare battery as Dyson recommends.
I got to say I didn't want to spend this kind of money buy I'm getting old now and its much easier to use. I love the power button! I've been using my very heavy Kirby upright for over a decade.
Hi rlg222, thanks for the comment! I agree, the v12 is very easy to use and carry around, and the power button is a welcome improvement over the power trigger.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Hey Trudy, thanks for the positive feedback it's really appreciated🙂! A broad answer this although I appreciate you are only asking about the accessory tools. Yes the accessory tools from the v11 do fit the v12, but the motorheads don't as demonstrated in this two minute video where I also address the question "Does the Dyson v12 fit the the Dyson Floor Dok that is designed for the v11, v15 and Outsize vacuum cleaners?" ruclips.net/video/NB4UpqawYCs/видео.html
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Hey hnskinner, thanks for the comment! It’s smaller and lighter than the v15, and the power button over the power trigger makes it more comfortable to use. So the v12 will certainly will benefit people who need a vacuum cleaner with these changes/features.
That's why I bought it. My first ever cordless. I still DO find it hard and painful to use though, so am trying it for 5-10 mins at a time. It DOES push down on my thumb joint though, which I find really painful. I did read one other reviewer, on Amazon saying this too, but it doesn't seem to bother most people! I must have strange shaped hands! Lol It also refuses to rotate when on my two doormats, so I have to use the pet attachment, which is hard going. My biggest problem though, is my dust allergies. Despite living in an incredibly dusty house (long, sad story), emptying the bin keeps setting off my allergies and asthma. I'm now doing it straight into the wheelie bin, outside, which is going to cover my wheelie bin in allergens! Also, I will, have to come all the way downstairs and through the house, to empty it when I'm upstairs! I'm considering the Samsung self cleaning one instead, but am not sure if it's worth the money. I've never spent this much money on a vacuum before, that's for sure!
Hello @@Mortthemoose, I'm sorry to hear this. I used a Shark vacuum cleaner about 6/7 years ago which caused pain in my thumb for sometime , so I can appreciate (to some degree) it's not pleasant nor comfortable. Have you considered a robot vacuum cleaner to help with cleaning? They are not a replacement for a vacuum cleaner, but more and aid to make cleaning easier. I talk about this and more about them here: ruclips.net/video/EYEyWvIxXJY/видео.html
Hi zureai, it's a good question as we use it regularly. It's holding up extremely well, I don't time it anymore but its lasting a good week or more before needing to be charged up again... of course this does depend on how often you use it and how large your home is, but I'm delighted with it.
@@james_newall Exactly. I'm just afraid dysons nowadays aren't built to last. So that plus it being a cordless stick vacuum makes me question it's longevity for how much you're paying
@@zureai It's a valid point. Where I have had no issues with my Dyson products to date, I have heard from others who have had problems (faults and breakage) and the parts are very expensive to replace. So it's worth having a look at the warranty that comes with item you intend to buy as it can vary from store to store.
Those Air Watts relate to the machine on MAX/Boost mode only and not even in use with eco and medium/auto mode. Nominal airwatts is around 36 airwatts. Dyson say that Max is not necessary for daily use, unless doing in car for example and it also degrades battery faster too. I wasn't impressed with V15 on my medium to thick carpets, so I got a refund and got myself a SEBO Felix and I love it and prefer it for performance and durability over Duson. But Dyson cordless are handy for anyone who wants easy access, quick pick ups or handheld functionally. The V12 is a nice light machine, I tried one yesterday, not as good as V15 on carpets, but still good.
Hey Lahony, thanks for the comment it's appreciated! Its the same with the 60 minute battery life, where on Eco mode its 60 minutes but a much larger battery drain on Boost. I didn't think I would like the v12 but as you say it's a nice light machine and (for me) it does a great job.
@@james_newall It certainly is a very nice and comfortable machine to hold. Much better than the trigger designs, my old V8 scarred my finger where it used to rub the plastic body in use. I found V15 had more space, but disliked the size.
@@lahonymanor2927 like you I’m not a fan of the trigger design either for the same reason, it starts to hurt your finger which I suspect would be even worse if the person has hand/finger joint pain.
Hi Taki, the main differences between them is the larger bin on the v15 and, when using boost mode is more powerful than the v12 by 80 air watts . However, the v12 is lighter and so easier to carry around, and it uses a power button whereas the v15 has a power trigger (exactly like the v11). Aside from these differences they pretty much the same. In summary, the v12 is best suited to smaller homes and the v15 for larger homes/families.
@@james_newall Bought 12 but 60% cheaper because it is one device. The laser is not visible during the day. The increase in power is not significant, the manufacturers do not recommend working on it! Nobody needs a flea counter! This is not serious!Any brushes need to be cleaned periodically so that they do not speak!I love Dyson appliances very much, I have two vacuum cleaners and a hair dryer at home Thank you for the video
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
I’ve never owned a cordless vacuum. I’ve only had the old model of dyson ball i believe like the very first ones they had. I finally decided to get the v12 but I find it hard to push forward in any of my carpets, I think it’s because of the rubber on the brush head. My old one heavy as it is actually glides through any surface. Also it says it should be 60mins on ECO, but mine at full charge only says max 31mins. Am I missing something? I need help 🙏🏻
Hi philippineGal! It sounds as if there is an issue with your Dyson v12. With the battery lasting only 31 minutes together with you finding it hard to use on carpets it could be Eco mode isn’t working(?). When the vacuum cleaner is used on Boost mode it will drain the battery faster and, due to its greater suction, is generally more difficult to push/use. I would suggest having a chat with the place you bought it from and get it replaced.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me. I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light. The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome). BUT this is where the honeymoon ends. As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material. Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own! They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./ I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless. SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own. Based upon this current experience would I buy another Dyson product. NO. Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling. I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Having now used the Dyson v12 I'm genuinely surprised how much I like it! Let me know below if you too have got one or are thinking about getting one.... and what you think about it! 🙂
got myself few days back....amazing product...worth every penny..
Hey bhavana gupta! Thanks for the comment and I’m glad you like it!!
I bought the V12 detect slim absolute two weeks ago. It is my first Dyson and I am very happy with it. It's light, does not make a lot of noise and the battery live is enough for my appartment. Having mostly a laminate floor, the laser beam cleaning head is extremely usefull (best used after sunset when it''s a bit darker in the rooms). It shows all dust, small particles and cat hair. The bin is also large enough, have to empty it every two times or so.
All in all a good buy.
Hey GreyBeerd! Thanks for the comment and I agree it's a fantastic machine!
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Very useful! Thanks for the review! Wishing your channel all the best
Really appreciate the kind words, thanks DJ Carlo Atendido!! 😀
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
In my country v12 detect slim absolute and v15 detect total clean are same prices. Which one do you suggest? Also v12 has standing unit gift.
Hi dogachatun8715, its a great question and I go into detail of the differences in the video. At the end of the day, it comes down to what is important to you and what you need or are looking for. The v15, on boost, is more power and has a larger bin so you don't need to empty it as often as the v12, and if the prices are the same you are probably getting more for your money with the v15. However, the v12 is still an excellent vacuum cleaner and it's easier to pick up and use. We have also just purchased another v12 for a family member who live in a large home and they're loving it.
If there is a shop near to where you live I would suggest going in and seeing which one you find easier to use/pick up. Having a stand is a 'must have' I think as ours has been extremely useful so if the v12 comes with one then it's a bonus!
I just purchased my V12 3 weeks ago and I love it and thanks to your review on the floor dok
I purchased it too. Great videos!! I love your detailed videos!! New subscriber here!!
Hey Kimberly! Thanks for the kind words and for subscribing, it's appreciated 😍! I'm so glad you found the videos useful and are enjoying your v12. It's a fantastic device and the convenience of just lifting it off the floor dok makes it so quick and easy to use.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
What is the maximum square footage home do you recommend for the v12?
I’ve never owned a cordless vacuum. I’ve only had the old model of dyson ball i believe like the very first ones they had. I finally decided to get the v12 but I find it hard to push forward in any of my carpets, I think it’s because of the rubber on the brush head. My old one heavy as it is actually glides through any surface. Also it says it should be 60mins on ECO, but mine at full charge only says max 31mins. Am I missing something? I need help 🙏🏻
Hey philippineGal! It sounds as if there is an issue with your Dyson v12 as you should be getting longer run times on Eco mode. At a guess it also sounds as if your Dyson v12 is on Boost mode, which not only results in shorter run times (a shorter battery life), but also due to the increased suction power makes using the v12 harder, or more difficult, to use/move.
I would suggest speaking with the place you bought your v12 from and getting it replaced.
I bought a v12 a week ago. It cleans great. Has got light weight, its fun to use it. But.. the bin is really small and after cleaning inside the machine ,everything, there is still dust stays in the middle undetacahble part. Which makes me wonder about the reason dyson's purpose of keeping some unremovable dust in the machine🤔.
Hi Jasmijn, thanks for the comment. I'm not sure if these will help, but they are the official videos for cleaning your Dyson V12: ruclips.net/video/FWpHR3wmSTM/видео.html and ruclips.net/video/1_9PJaOsSTY/видео.html
Yeah, I've realised that it's the bin opening latch that impedes the dustbin from filling equally all the way around. Very often the dust will be up to the max mark, but only 50% of the bin will be full....the other 50% will be empty! That's a bad oversight.
@@james_newall thank you. Wathced them all before. 👍
@@Mortthemoose Its a valid point.
The reason I've never gotten a Dyson is they never show how to install the battery charger on the wall. I'm not mechanically inclined! Can you show how this is done?
Hi Patriot Lady, thanks for the comment ! I thought it might be easier if I first share the video I put together about the Dyson Floor Dok and the Wall Dok that comes with all v11, v12 and v15 vacuum cleaners: ruclips.net/video/SgMrH4I9CFQ/видео.html . There isn't a 'battery charger' per se, but instead all Dyson vacuum cleaners come with power cable to charge the vacuum cleaner they are packaged with. With the Dyson v11, v12 and v15 models (and all the variations of these models), a *Wall Dok* or wall docking station is provided, where you can charge up these models in one of two ways:
1. You don't need the Wall Dok, just plug the power cable into the battery pack on the vacuum cleaner.
2. You can attach the Wall Dok to a wall, it's simply a plastic cradle, then feed the power cable into it. Once it's affixed to the wall, you can slot the vacuum cleaner onto the Dok and by default it will plug into the power jack on the power cable. To attach the Wall Dok to the wall, and feed power cable into it Dyson have provided this video: ruclips.net/video/0_IuF4Znhko/видео.html
Another method is to use the Dyson Floor Dok or newer Dyson Multi Dok, which I mentioned in the first link here: ruclips.net/video/SgMrH4I9CFQ/видео.html . This is the one I use and I am very happy with it. If you are purchasing a Dyson through Dyson themselves and are interested in a Dyson Floor Dok too, they might be able to do a deal on one for you - it's certainly worth asking! I hope this helps .
Doesn’t need to be mounted.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Thanks for a great review. I am considering getting a Dyson V12 for our home (150 m2 = 1600 square feet / all laminate and tiled floors). I am uncertain if the battery power is enough - it says up to 60 minutes but in real situations will often be less than that, I know. What is your experience - would I be able to vacuum our house of 150 m2 (1600 square feet) in your opinion? Also, can you just get a second battery to swop if needed (do you know if they are pricy)? Another concern - is the head too small to replace a regular plug-in vacuum cleaner - in your opinion? Thanks a lot in advance ;-)
Hi Susanne, it will depend on how you long you take and thorough you are vacuum cleaning whether it lasts a full clean. The 60 minute runtime is when using Eco mode, but I think you will be fine cleaning your home with one charge (using Eco mode or Auto). The battery is very easy to remove and therefore is easy to swap if you want to. The motorized head and soft cleaner head will only fit a V12 as they have power connections/pins which connect between the pole (wand) and the head.
Updated V15 to V12 mainly for issues now with my hands. Good review, but it standing upright to me is irrelevant and a MINOR issue
Hey mkphilly, thanks for the comment! Having a button over a power trigger make a big difference in terms of comfort for the hands. Personally, I would prefer it could be stood upright saving me the need to look for places to put it down or simply having to put it on the floor each time, but as you rightly point out it isn’t something that is going to bother everyone.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
do you get 1 or 2 batteries ?....thx great review....cheers from Canada
Hi Golf, thanks for the comment! In the UK it’s just one battery and I think it’s the same elsewhere too.
@@james_newall i am trying to decide between the V12 / V15 / GEN 5.........have a 2300 sq ft house ..mostly hardwood floors except one room is carpeted then a few area rugs.......like the thought of being able to clean upper corners of the walls.....here in Canada the V12 is 899 V15 is 999 and the Gen 5 is 1199....all in Canadian funds....which do you think we would be happy with ? we are 58 years old and bodies are getting old and sore...lol..... thx cheers
Hi@@GOLFADDICT65 I appreciate you situation. My parents are older than yourselves and live in a home with both hardwood and carpeted floors, where they use the Dyson V11 Absolute and are very happy with it.
The main downside I see for using the V12 (in your situation) is the bin will need emptying more often than the other vacuum cleaners. That said, it is noticeably lighter and therefore easier to use than the others (I certainly notice it)... and although you may need to empty the bin occasionally more than the larger vacuum cleaners bins, the action of doing so is incredibly easy and isn't a chore at all. I would recommend this.
In brief, the V12 is the easiest to pick up and use even for quick cleans... which for me/us is important.
I would like to order parts for the older ball vacuumed with a cord. I just bought a cordless (different bramd) and am returning it to Costco. Thanks in advance.
do you find yourself emptying the bin out often since it's so small??
Hey Ghost, thanks for the comment! The short answer is yes, but it really depends on how large the area is you need to clean. The main reason the Dyson v12 is designed for smaller homes/apartments is because of it's smaller bin, so if you have a large area to clean regularly then you will need to empty is more often. However, the action of emptying the bin is very easy, simply push down on the bin handle and it _pushes/empties_ the contents into the waste bin, the total time to empty it should take *no more* than 10-20 seconds.
Yes, but not an issue.
I'm getting my V 12 on Thursday
Hi Sarah, thanks for the comment. It's a great vacuum cleaner and has all the latest tech found on the v15 tech on it, with the added improvement of a power button, I'm sure you will enjoy it 🙂. Also, it's not necessary, but depending on where in the world you are you can also get a Floor Dok to go with it, where I found the Floor Dok designed for the Dyson v11, v15 and Outsize vacuum cleaners also fits the v12 ruclips.net/video/NB4UpqawYCs/видео.html
@@james_newall 😅
@@neerumokha4365 haha thanks neerumokha!
I had to return the V12 as it was a pain to have to keep changing the heads, it also cause me a lot of back pain(I have a spinal condition) I recently got the Shark Power Fin Lift cordless and for me it’s a huge improvement over Dyson
Hey Phoenix, thanks for the comment! I’m genuinely sorry to hear about your back as it’s debilitating in life. I’ve recently reviewed a robot vacuum cleaner here: ruclips.net/video/EYEyWvIxXJY/видео.html
… which after posting my review, a family member (due to their age) now wants one to help reduce the necessity to vacuum their home and ultimately improve their quality of life.
I just keep the main head on and have no issues. Works on hard flooring and carpet.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Warning! No replacement battery for V12 seems to be available. I guess once the battery goes out you will have to replace the vacuum. This battery has been out of stock for at least a year. Did Dyson do this intentionally? We just purchased the vacuum but am disgusted because we cannot purchase a spare battery as Dyson recommends.
I got to say I didn't want to spend this kind of money buy I'm getting old now and its much easier to use. I love the power button! I've been using my very heavy Kirby upright for over a decade.
Hi rlg222, thanks for the comment! I agree, the v12 is very easy to use and carry around, and the power button is a welcome improvement over the power trigger.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
Do you know if V11 accessory tools will fit Dys V 12 detect slim? Btw, great video-very informative 🙂
Hey Trudy, thanks for the positive feedback it's really appreciated🙂! A broad answer this although I appreciate you are only asking about the accessory tools. Yes the accessory tools from the v11 do fit the v12, but the motorheads don't as demonstrated in this two minute video where I also address the question "Does the Dyson v12 fit the the Dyson Floor Dok that is designed for the v11, v15 and Outsize vacuum cleaners?" ruclips.net/video/NB4UpqawYCs/видео.html
I did see a conversion link tool that supposedly fits onto the v12, and allows you to use attachments from larger models.
@@Mortthemoose That is useful. If you are able to find and share the link again that would be great! Thank you!
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
I feel the v12 detect slim is for people with mobility limitations or disabilities. Great to see it added to the lineup. Accessibility is important!
Hey hnskinner, thanks for the comment! It’s smaller and lighter than the v15, and the power button over the power trigger makes it more comfortable to use. So the v12 will certainly will benefit people who need a vacuum cleaner with these changes/features.
That's why I bought it. My first ever cordless. I still DO find it hard and painful to use though, so am trying it for 5-10 mins at a time.
It DOES push down on my thumb joint though, which I find really painful. I did read one other reviewer, on Amazon saying this too, but it doesn't seem to bother most people! I must have strange shaped hands! Lol
It also refuses to rotate when on my two doormats, so I have to use the pet attachment, which is hard going.
My biggest problem though, is my dust allergies. Despite living in an incredibly dusty house (long, sad story), emptying the bin keeps setting off my allergies and asthma. I'm now doing it straight into the wheelie bin, outside, which is going to cover my wheelie bin in allergens! Also, I will, have to come all the way downstairs and through the house, to empty it when I'm upstairs!
I'm considering the Samsung self cleaning one instead, but am not sure if it's worth the money. I've never spent this much money on a vacuum before, that's for sure!
Hello @@Mortthemoose, I'm sorry to hear this. I used a Shark vacuum cleaner about 6/7 years ago which caused pain in my thumb for sometime , so I can appreciate (to some degree) it's not pleasant nor comfortable. Have you considered a robot vacuum cleaner to help with cleaning? They are not a replacement for a vacuum cleaner, but more and aid to make cleaning easier. I talk about this and more about them here: ruclips.net/video/EYEyWvIxXJY/видео.html
Hows the battery holding up?
Hi zureai, it's a good question as we use it regularly. It's holding up extremely well, I don't time it anymore but its lasting a good week or more before needing to be charged up again... of course this does depend on how often you use it and how large your home is, but I'm delighted with it.
@@james_newall Good to hear! I might get this or wait until the v15 goes on sale
Ah decisions :). Well I’ll step away from that as there are different reasons why people choose one over the other.
@@james_newall Exactly. I'm just afraid dysons nowadays aren't built to last. So that plus it being a cordless stick vacuum makes me question it's longevity for how much you're paying
@@zureai It's a valid point. Where I have had no issues with my Dyson products to date, I have heard from others who have had problems (faults and breakage) and the parts are very expensive to replace. So it's worth having a look at the warranty that comes with item you intend to buy as it can vary from store to store.
Those Air Watts relate to the machine on MAX/Boost mode only and not even in use with eco and medium/auto mode. Nominal airwatts is around 36 airwatts. Dyson say that Max is not necessary for daily use, unless doing in car for example and it also degrades battery faster too. I wasn't impressed with V15 on my medium to thick carpets, so I got a refund and got myself a SEBO Felix and I love it and prefer it for performance and durability over Duson. But Dyson cordless are handy for anyone who wants easy access, quick pick ups or handheld functionally. The V12 is a nice light machine, I tried one yesterday, not as good as V15 on carpets, but still good.
Hey Lahony, thanks for the comment it's appreciated! Its the same with the 60 minute battery life, where on Eco mode its 60 minutes but a much larger battery drain on Boost. I didn't think I would like the v12 but as you say it's a nice light machine and (for me) it does a great job.
@@james_newall It certainly is a very nice and comfortable machine to hold. Much better than the trigger designs, my old V8 scarred my finger where it used to rub the plastic body in use. I found V15 had more space, but disliked the size.
@@lahonymanor2927 like you I’m not a fan of the trigger design either for the same reason, it starts to hurt your finger which I suspect would be even worse if the person has hand/finger joint pain.
Thank u very much...
Thanks Blue Guitar!
Nice tech on the V12 but for raw suction and cleaning results the V11 is superior.
V12 model should be compared with V15, not V11
Hi Taki, the main differences between them is the larger bin on the v15 and, when using boost mode is more powerful than the v12 by 80 air watts . However, the v12 is lighter and so easier to carry around, and it uses a power button whereas the v15 has a power trigger (exactly like the v11). Aside from these differences they pretty much the same. In summary, the v12 is best suited to smaller homes and the v15 for larger homes/families.
@@james_newall 180 metre kare halı olan ve 2 uzun tüylü kedisi bulunan birine v15 mi tavsiye olunur 12 mi
🤝
Thanks Lina 👍
This vacuum cleaner 4barbie 🏡 small conteiner
Well there’s another selling point for the v12 then :)
@@james_newall Bought 12 but 60% cheaper because it is one device. The laser is not visible during the day. The increase in power is not significant, the manufacturers do not recommend working on it! Nobody needs a flea counter! This is not serious!Any brushes need to be cleaned periodically so that they do not speak!I love Dyson appliances very much, I have two vacuum cleaners and a hair dryer at home Thank you for the video
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.
I’ve never owned a cordless vacuum. I’ve only had the old model of dyson ball i believe like the very first ones they had. I finally decided to get the v12 but I find it hard to push forward in any of my carpets, I think it’s because of the rubber on the brush head. My old one heavy as it is actually glides through any surface. Also it says it should be 60mins on ECO, but mine at full charge only says max 31mins. Am I missing something? I need help 🙏🏻
Hi philippineGal! It sounds as if there is an issue with your Dyson v12.
With the battery lasting only 31 minutes together with you finding it hard to use on carpets it could be Eco mode isn’t working(?). When the vacuum cleaner is used on Boost mode it will drain the battery faster and, due to its greater suction, is generally more difficult to push/use.
I would suggest having a chat with the place you bought it from and get it replaced.
Over the years I have purchased many Dyson products because of their quality, innovation, as an "International Chartered Engineer", their ethos appealed to me.
I purchased this machine 1 year ago, and have been impressed with it, especially the Laser scanner in the motorised head, if you think your floor is clean, then use this feature, then think again (best used in low light.
The Articulated joint for accessing beneath Beds, tables (low items of furniture was also welcome).
BUT this is where the honeymoon ends.
As I have already mentioned, I purchased a Dyson Detect exactly 1 year ago, BUT there is a defect in the articulating adaptor, it has ceased to lock, and keeps collapsing from what I can see, it is a combination of design and poor material quality in both the locking mechanism the shrouding/support material.
Now to my biggest gripe (There is absolutely NO support for Retail customers (end users) with Dyson it is Impossible, they want to sell you their products, then, you are on your own!
They (Dyson) seem to consider that a "Community Chat forum" or contact via a Social media is a substitute for product support./
I DO NOT HAVE/Subscribe to ANY SOCIAL MEDIA, as that medium is a MAJOR security risk, I will NOT discuss issues with an anonymous "Community Chat Group" which comprises a group of retail users, (THEY ARE NOT DYSON SUPPORT) Dyson does NOT provide any email support and their online BOT is useless.
SO, basically, now, if you have an issue and are a Retail Customer (end user) you are on your own.
Based upon this current experience would I buy another Dyson product. NO.
Pity as until now had very good experience with DYSON, and purchased many products, but their lack of direct customer support is appalling.
I stayed with Dyson because of their reputation, but, NOW that respect has been severely tarnished/Gone.