It seems like the other people working for him are pretty decent. I’ve found mechanics in a shop tend to do similar levels of quality. A good mechanic gets brought down by a shop full of bad mechanics. But, a bad mechanic can be brought up by a shop of good mechanics. Or, the bad one gets sent down the road.
@@NBSV1 After working at a home town shop for almost 30 years I went to the Big City and found out that mechanics moved their toolbox almost as often as OTR drivers switched companys. Most of them were hacks, never owned a torque wrench or bothered to use one. Throw parts on and get it out the door, moved on before the customer returned with failed repairs.
Right? I just replaced the wheel hub/bearing in my 2010 Silverado (no small feat after it ate road salt for 12 Chicago winters) and my workmanship is light years past the shop who did this work.
Some say Ray Charles inspired a generation of musical talent, but overlooked is his obvious influence here in inspiring automotive repairs among the sight impaired like this individual's handywork
As an automotive instructor, I think you are one of the most knowledgeable and effective technicians I have ever seen. I only wish you would put on some safety glasses! It would be a terrible waste if a guy of your knowledge and talent was blinded by an exploding bearing in a hydraulic press or a piece of metal sheared off by the impact gun without safety glasses to protect you. I am sure you have been around long enough to have seen it, and safety glasses could have prevented a tragedy. Keep up the good work and be safe.
I have got a lot more into wearing them after someone I know had a pair of needle nose pliers break and go in his eye while trying to work with a snap ring.
2 comments on your post... I'm a machinist, I had never put on a pair of safety glasses in my life (I wear regular glasses) until about 5 years ago.. . Nothing hit me in the eye, but I do a lot of closeup work with no glasses on, and something flipped in me.. Maybe I hit that age where I didn't feel invincible anymore.. I wear safety glasses a lot now, no idea why, it was just something that clicked. If its spinning or creating a large force, I'm sporting the safety glasses, weather I have my own glasses on or not. . As for Mr. O. being a good technician, absolutely, but what he does is not extraordinary, and he'll tell you at the end of a lot of videos, "If I can do it, you can do it".. And he's right, its just some knowledge(and experience, because you can't buy that), and the ability to slow down a bit, and think, before pulling the trigger. .
If a bearing explodes while he's pressing it into a knuckle, then his eyes are the least of his worries. because he won't have long before he bleeds out from his entire throat area being sliced by a borderline frag grenade. Now imo, I could be wrong, but it's highly unlikely, impossible almost, for a bearing to randomly explode while being pressed in. He's not applying 10 ton of force to push the bearing in. bearings can take more than 100 ton before they explode. Well, they can definitely take more than that press can exert. I believe he uses a 20 ton press. Also, a little more on bearings exploding. If for what eve reason he was pressing and the bearing stopped, I know for a fact, and guarantee that Eric would stop. He wouldn't keep pressing away until bad things happen.
@@annyer262 Why was he using needle nose pliers for a snap ring? That's precisely what snap ring pliers are for. The lesson there wasn't to wear safety glasses. The lesson there was to wear safety glassed/eyewear when you're using the completely wrong tool for the job. Especially when dealing with a snap ring, while using the wrong tool. I'm sat here wondering how in the world a pair of needle nose pliers ended up being shot into one of his eyes. Because there's quite literally nothing acting against the pliers to fling them towards your face.
Yes, getting the vibe, "friend of a friend", or someone who does work on the side in their driveway - they hack together some brakes and small repairs for themselves and family friends and think they can tackle anything. Wondering if any receipts in the car, or presented.
Or he did it himself and was too embarassed to admit it. If his uncle, friend, cousin, son did the work he probably would have said so. I want to see invioces for 11 bearings and dates showing the vehicle sat in a shop for 4 months. The customers lying.
@steadyeddie7453 I'm with you on this. Tbh the first smell, of poop came when Eric said that 11 bearings had been replaced ? Then all the bodging and physical damage to parts. Would a shop would be so incompetent ? possibly but doubtful.
As a career mechanic I can nearly guarantee you the customer did this himself but is too ashamed to admit it. I see it just about every week, usually it's a DIY brake job they screwed up. I call them the "boomer" mechanics. They're the ones that can name the smallblock firing orders and changed their own spark plugs once in 1973, so naturally, they're know-it-all's. Something you learn in this business is that all customers lie in some way, you have to learn to read between the lines, critical thinking and logical approach is imperative.
You're a good man Eric O. The haters on the Web can pound sand. I'd trust my wife's life to you. And I like my wife. Keep doing right by the people. God bless
I've seen come cobbled up junk in my 70+ years, but this one has hit some new lows! I cannot imagine how a shop that puts out work like that could stay in business for more than 15 minutes. It's interesting and jaw dropping at the same time. Can't wait for part II (and beyond if necessary)...
And I guarantee this will not be a problem down the road. I just wish these places that do shoddy work would be exposed!!! But once again our hero swoops in corrects the work and doesn't collect on the back end. You sir are a true mechanic!!!
This is exciting to watch. You can tell Mr. O is very experienced and has a sharp eye to detect what's wrong. He doesn't cheap out and makes sure the job is done right.
I was born and raised in Bath. Shoddy mechanics are a dime a dozen in the area where Mr. O is. It is hard to believe for an outsider that this could happen at a shop but reality is in front of you. Keep up the good work Eric. Worked many accidents with your dad and his towing business. Definitely a direct reflection of his hard work and values.
My God that other shop took that poor guy for a ride 😮. I agree thats 100% pure hackery and they should be ashamed of that. Glad to see you're getting him all taken care of Eric.
He says “shiny and new” then hums a few bars from “Playground in My Mind” from 1972 where those lyrics appear once in one verse! Just about drove me bonkers remembering these fragments and piecing it together. Especially when watching an auto repair video. It was like mental whiplash. Thanks Eric. Don’t ever change.
Yeah hear that man ,, but if my wife drives the car or kids we'll iam going to the real mechanic.maybe she don't get that you love her and things need to be done correctly but I am old and don't put all my trust on the nephew. Sometimes you have to piss her off to protect her.
@@fasteddy3336The nephew worked for 1 week on a construction job as a laborer, but tells everyone he was a carpenter. In reality, he doesn’t even know how to run a circular saw.
@@cornbreadburgess1950 Ya! Had to do that at times in the past! Don't need the Highway Patrol or Fire Dept people coming to the front door or making that phone call to me!
Just think-this is only one vehicle on the road that wasn't repaired properly, making it unsafe to be on the road. They're out there, among the drunks & pot heads at night. It's a nightmare out there! Thank God that there's shops like yours who do it right.
Examples like this make me glad I can fix most car issues myself. I HATE having to use a shop. Had to fire the local shop I’ve been using for years as I caught them lying to me.
I've seen shady work done by shops, but this is just another level. I honestly can't believe this work was done by any sort of business entity. A wheel bearing and an axle in a Chevy Trax is some of the most basic Auto 101 level general mechanic work you could have come into a shop, and it's just so insanely frustrating to see literally every last part of it had been done wrong. I'm beyond swearing, I'm beyond words, I'm even beyond dropping the hammer on whatever shop did this. Seeing the way your customer and your customer's vehicle have been treated by the other shop makes me want to walk out my front door and just start apologizing to every single person I come across, simply because I happen to share a career choice with the PEOPLE (not person) that butchered this car. ELEVEN TIMES. There is NO excuse. The second time, the shop foreman/senior tech should have gotten involved. The third time, the dang owner should be standing there watching his technicians work with a printout of the repair procedure from Mitchel/AllData/whatever.
Guy at Chevy parts counter: “First this Eric guy orders the right knuckle, sends it back, and then orders the left knuckle… this clown must not know what he’s doing!”😂
@@Cheepchipsable And the parts distributor still wins in the end. I can't count how many seals, bearings, belts, etc I forgot or was too lazy to send back. I hear in my mind my parts guy," just get em both and return whichever one you don't use."
Our GM dealer would supply us with everything they thought we might need and there was never a return window. When you have an account you can get away with things like that, an over the counter customer can’t.
@@2blkSSs Yeah All parts guys love handing back out a part that a hacker did just a little boogering to-including fried modules Guess who gets the irate customer right in his face, and maybe even the goofy boss too With this chinese stuff coming in more and more- PARTS GUY is turning into a dangerous occupation
Your honesty and insight are second to NONE. Thank you setting a GREAT example! Your MOM must be or should have been so PROUD>. Thanks Eric and the Mrs. O
These videos are both educational *and* awesome to watch. They also reinforce my heartfelt belief that I'm more than happy to do my own work when I can, and know at least enough to hopefully not get screwed when I need a shop.
I'm proud to know you are out there and honest Eric. Always good to see you do your magic. I dealt with the same "hackery" in the appliance service industry in Michigan for 42 years and it always got my steam up to see someone do sloppy work! Keep doing what you do best, and take care of the family!
Agreed. Do what you can yourself and take your time. Unfortunately without a lift often limited how much you can do yourself. Of course there are situations where you need a pro, finding someone of Eric's caliber is like finding a needle in a haystack. When you find someone who does good, honest work at a fair price, stick with them.
used to work for hussmann refrigeration for almost 35 years you could always tell when i or my friend had been on a service call before ,we took pride in our repairs unlike some of the other so called techs , same as with you ,you try your best to make a good repair. looks cold in ny long sleeve sweat shirt i hate winter
Love all your experience and the fact that you share it with all of us on RUclips , but an appearance by Mrs. O is always the highlight in your videos. Love ya’lls relationship 👍🏻
I have a 16 Trax i just turned 100k miles. Im learning watching you tear apart this one. I haven't had to do any major work to mine. I do all the maintenance myself. I had to replace the plastic cooling system components (thermostat and upper hose outlet) and coil pack.
I’m retired carpenter and recognize that waffle face imprint. I hit my thumb with one of those once!!! TALK ABOUT SEE STARS!!! Half the feeling never came back. 😊
Gotta love that loose nut behind the wheel! No, not the driver in this case, but the actual nut! You just know the prior work was never done properly, hammer marks indicate they were beating the hub into the bearing, damaging it every time. Remember folks, don't strain your balls! Good job taking care of this gem. Cheers.
Nut also holds the bearing together. I made that mistake once. Front diff in my 4x4 bad. Took out cv axles. Out driveway wheel loose. Cut off some old cv joints to hold bearing together.
It is so satisfying seeing a good mechanic fix a botched job. Reassures me paying good money for good work. In todays times every penny counts but, you still most often get what you pay for.
As you say, there's no way this was pro work, you didn't get an accurate story. Bravo to you for fixing it right. The escalating price of Alldata notwithstanding, I'm always surprised that people are reluctant to look up specs like axle torque. They make remarks like they'd never let a shop work on their cars, not even understanding how it takes years of experience for a DIY mechanic to come even close to an average pro shop. False confidence is everywhere in the DIY world.
Eric can you have a contest for a lucky viewer to come to the shop for a day in the life and get to hear these swear words??? And it was so great having the lovely Mrs O in the video today!!!
This video again proves that a good honest repair shop is worth whatever they charge. I spent 5 years slowly gaining confidence in my local repair shop. Now I take them the hard repairs and I continue doing what I can. I've taken them 3 of my cars and my daughter's too. My shop allows and in fact encourages me to bring my own third party parts, to save money, and they suggest the best parts to buy. I will be taking my car to Ivan, 200 miles away to get "real professional" diagnostics and repair on an electronics problem. It will be worth the effort. Would have taken it to Eric O but he is even farther away. Sorry Eric but you don't want for work.
Appreciate that you keep the shop language family friendly -- thank you. With regard to the conduit-based spacer, find conduit is the upgrade from the PVC pipe. Just sayin.
I sure wish I wasn't 2600 miles away from you. I could use a good mechanic. You wouldn't believe the junk mechanics we have around here. Took my Duramax to get a water pump replaced and the shop broke the radiator shroud mounts, didn't reinstall any wire harness clips back, broke the pressure tank, all the turbo connections blew off, ETC. Great video Eric, keep it up.
This person is both devastated by the last shop and lucky to have shown up to you before tragedy struck. Great work Mr. O. You probably saved some lives with this one.
I love the “put some never seize on for the next guy”. IF that vehicle lasts to need another bearing, you probably ARE the next guy. This customer will be a customer for life!! Like your ethics, Mr O! You, sir, are a good guy.
If the "mechanic" failed to torque the spindle nut in an attempt to "set the preload" on every attempt to remove the "play" in the wheel bearings, it could explain the numerous failures. One sadly also has to question whether the wheel bearing in the knuckle was ever replaced, rather than simply beating a new hub into the bearing with a framing hammer (probably used the same hammer to remove the hub), so on a cursory inspection a new hub would make it appear the bearing was replaced. And it looks like the same was done on the other side.
Hey, Bob is my uncle 😂. I have to thank Eric for showing this tip... No need to press out that pesky outer race let alone fight with the snap ring, just grab a BFH and go to town..... Have a wheel bearing on a 12 Mazda 3 to next week, might work just fine, I am not driving it.😂
This is exactly why you want to find a mechanic who is honest and does the job right the first time, even if they aren't the lowest price around. I wish South Main was close to where I live, they would have all my business..
Man the last wheel bearing I changed was on a restored 57 Chevy BelAir. Front wheel bearings were good for about what 30,000mi ?? And tight lug nuts, we would always tell the tire guys not to put them on so tight they would break the bolts, being old 1957 cars. Jerks always broke one at least. Your late nite work in the garage sure brings back a lot of good memories, keep the show coming, love it. my Dad would love it too.
No real mechanic does work like that, are you sure that the customer is the mysterious mechanic and just to ashamed to admit that it just didn't work out
@@SouthMainAuto I was thinking he had hired his "Lube tech" son inlaw or other family member to work on it. Also that bearing wasn't changed 11 times. It obviously has been around the block a time or so.
I remember finding out about SMA when Eric was on Eric, the car guy channel meet and greet video years ago been a fan ever since Eric is honest, knowledgeable, and quite funny lol i’ll be here for the rest of the other 36 episodes to this repairing a hack shops work hahahaha
I’d be ok with a “ go fund me” for this SMA job for this poor bastard. I hate to see someone get so abused without seeing some good in people. What say fellas?
@@cpzmelbs The customer said in a comment on the previous video that they've filed a lawsuit, and that's a matter of public record. So we'll know either way shortly.
I don't believe this was at another 'shop'. Who would bring a car back to the same shop for ELEVEN wheel bearings? This was either Cousin Pookie or DIY.
Great job Eric, as always . I'm all about saving money and helping the customer out but with the given history of bearing replacement ( if that is in fact true ) I would have measured the bore to verify that it's still round and true. I saw the load the press had and I'm sure it will be fine. but as a shop owner, that's a lot of responsibility and liability to take in today's world.
I've been an investor in Apple, gold, housing market as well because I strongly believe in them, I've always believed in the stock but now I don't know if to re-distribute my portfolio and put some money in Nvidia or Tesla especially now that we are experiencing a market correction
Both stocks have a long term potential, The most important thing is the ratio of the distribution based on the financials of each company. There are many other companies that are also doing well. You could just hire a financial advisor to guide you. A financial advisor really does help me do the distribution even between different asset classes. I don't even understand technical financial terms much. I just know I make really good profit, and I don't have to stress myself a lot
I've got similar problems and I have also considered using an FA but I don't know how to go about it. Please, what are the steps for getting one? Like a really good one
I had a 76 Chevy truck that was new and I took it in to get the tires rotated. Later on I needed to remove a wheel and with the lug wrench wouldn't touch it. I took a breaker bar with a 15 foot pipe to break it loose. After that one I decided to check the rest and they were all that way. Ticked me off!😊
I been having all sorts of difficulties with Wheel Bearings recently so this series is timely !! (I'm an Amateur, but seemingly less Amateur than this particular shop)
Wow I’m speechless! Proof that whoever did the prior work thought ‘fake-it-till-you-make-it’ never considered the consequences of their incompetence upon the principle of safety first.
Nice to know there's ONE pro shop in NY State. Don't retire, Eric, you're keeping people alive.
and still, paying him to do it seems to be a last resort
I don't understand how someone can turn wrenches and not care about what they do, or take pride in their craft.
Wow.
It seems like the other people working for him are pretty decent. I’ve found mechanics in a shop tend to do similar levels of quality. A good mechanic gets brought down by a shop full of bad mechanics. But, a bad mechanic can be brought up by a shop of good mechanics. Or, the bad one gets sent down the road.
@@NBSV1
After working at a home town shop for almost 30 years I went to the Big City and found out that mechanics moved their toolbox almost as often as OTR drivers switched companys.
Most of them were hacks, never owned a torque wrench or bothered to use one. Throw parts on and get it out the door, moved on before the customer returned with failed repairs.
ngl this makes me feel REALLY good about the steering and suspension work I've done in my driveway. Like... REALLY good.
Right? I just replaced the wheel hub/bearing in my 2010 Silverado (no small feat after it ate road salt for 12 Chicago winters) and my workmanship is light years past the shop who did this work.
guess the other place missed the plus 60deg part... lol.. not funny for customer...
Dude for real... at least grasp a concept of what you are doing before you take a hammer to brand new parts... wtf?
Crazy how much better of a job is done when you have to be one driving it after lol
Some say Ray Charles inspired a generation of musical talent, but overlooked is his obvious influence here in inspiring automotive repairs among the sight impaired like this individual's handywork
True story...I saw Ray Charles in LA once. But he didn't see me 😢
In the 70s-80's I knew a blind mechanic/ transmission rebuilder
I met him one time.
From what I heard he was damn good at rebuilding transmissions
TTC in da house 👍🏽
TTC keepin' it real! lol. from your professional experience... how may FT/lb is Uhgga duhgga setting one correlate to???
Im early into the video but if a business did that they should loose their license and possibly get jail time
As an automotive instructor, I think you are one of the most knowledgeable and effective technicians I have ever seen. I only wish you would put on some safety glasses! It would be a terrible waste if a guy of your knowledge and talent was blinded by an exploding bearing in a hydraulic press or a piece of metal sheared off by the impact gun without safety glasses to protect you. I am sure you have been around long enough to have seen it, and safety glasses could have prevented a tragedy. Keep up the good work and be safe.
I have got a lot more into wearing them after someone I know had a pair of needle nose pliers break and go in his eye while trying to work with a snap ring.
2 comments on your post... I'm a machinist, I had never put on a pair of safety glasses in my life (I wear regular glasses) until about 5 years ago..
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Nothing hit me in the eye, but I do a lot of closeup work with no glasses on, and something flipped in me.. Maybe I hit that age where I didn't feel invincible anymore.. I wear safety glasses a lot now, no idea why, it was just something that clicked. If its spinning or creating a large force, I'm sporting the safety glasses, weather I have my own glasses on or not.
.
As for Mr. O. being a good technician, absolutely, but what he does is not extraordinary, and he'll tell you at the end of a lot of videos, "If I can do it, you can do it".. And he's right, its just some knowledge(and experience, because you can't buy that), and the ability to slow down a bit, and think, before pulling the trigger.
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If a bearing explodes while he's pressing it into a knuckle, then his eyes are the least of his worries. because he won't have long before he bleeds out from his entire throat area being sliced by a borderline frag grenade. Now imo, I could be wrong, but it's highly unlikely, impossible almost, for a bearing to randomly explode while being pressed in. He's not applying 10 ton of force to push the bearing in. bearings can take more than 100 ton before they explode. Well, they can definitely take more than that press can exert. I believe he uses a 20 ton press. Also, a little more on bearings exploding. If for what eve reason he was pressing and the bearing stopped, I know for a fact, and guarantee that Eric would stop. He wouldn't keep pressing away until bad things happen.
@@annyer262 Why was he using needle nose pliers for a snap ring? That's precisely what snap ring pliers are for. The lesson there wasn't to wear safety glasses. The lesson there was to wear safety glassed/eyewear when you're using the completely wrong tool for the job. Especially when dealing with a snap ring, while using the wrong tool. I'm sat here wondering how in the world a pair of needle nose pliers ended up being shot into one of his eyes. Because there's quite literally nothing acting against the pliers to fling them towards your face.
@@jonnywilson9117 it was actually a cotter pin that he was trying to remove.
You picked a fine time to leave me loose wheel!!!
Cute.
Only people over the age of 40 will get that, but great, made me laugh😂
4 hungry lug nuts and my head in the field.
😂
This has someone's drunk uncle written all over it.... great video, Mr. O!
Yes, getting the vibe, "friend of a friend", or someone who does work on the side in their driveway - they hack together some brakes and small repairs for themselves and family friends and think they can tackle anything.
Wondering if any receipts in the car, or presented.
Or he did it himself and was too embarassed to admit it. If his uncle, friend, cousin, son did the work he probably would have said so. I want to see invioces for 11 bearings and dates showing the vehicle sat in a shop for 4 months. The customers lying.
@@steadyeddie7453 I have no proof, but I think you hit the nail on the head.
@steadyeddie7453 I'm with you on this. Tbh the first smell, of poop came when Eric said that 11 bearings had been replaced ? Then all the bodging and physical damage to parts. Would a shop would be so incompetent ? possibly but doubtful.
As a career mechanic I can nearly guarantee you the customer did this himself but is too ashamed to admit it. I see it just about every week, usually it's a DIY brake job they screwed up.
I call them the "boomer" mechanics. They're the ones that can name the smallblock firing orders and changed their own spark plugs once in 1973, so naturally, they're know-it-all's. Something you learn in this business is that all customers lie in some way, you have to learn to read between the lines, critical thinking and logical approach is imperative.
You're a good man Eric O. The haters on the Web can pound sand. I'd trust my wife's life to you. And I like my wife. Keep doing right by the people. God bless
you only like your wife ouch i always thought it was pound salt lol
Tired of watching Milton hitting Florida! Come watch SMA fix a turd. Thank you Mr. O!
the least MiLTON could do is change course to hit MiLTON, FL.
I've seen come cobbled up junk in my 70+ years, but this one has hit some new lows! I cannot imagine how a shop that puts out work like that could stay in business for more than 15 minutes. It's interesting and jaw dropping at the same time. Can't wait for part II (and beyond if necessary)...
It's what the owner says happened but for how amateurish that is, I would bet the owner did this himself.
@@codo7exactly my thought
@@christopherharris3229 It was the neighbor that knows a guy who'll do it for a 12 pack after a 12 pack.
11k likes in just a few hours! Eric, you're quickly becoming one of the most well known & respected mechanics in NY, maybe even the country
Over here in Germany too.
And I guarantee this will not be a problem down the road. I just wish these places that do shoddy work would be exposed!!! But once again our hero swoops in corrects the work and doesn't collect on the back end. You sir are a true mechanic!!!
This is exciting to watch. You can tell Mr. O is very experienced and has a sharp eye to detect what's wrong. He doesn't cheap out and makes sure the job is done right.
I was born and raised in Bath. Shoddy mechanics are a dime a dozen in the area where Mr. O is. It is hard to believe for an outsider that this could happen at a shop but reality is in front of you. Keep up the good work Eric. Worked many accidents with your dad and his towing business. Definitely a direct reflection of his hard work and values.
Thanks Mr. O for trying to save this guy some money. God bless you for that.
Eric fixes it right!......
that's because he comes from the right side of the Trax😂🚘🇨🇦
My God that other shop took that poor guy for a ride 😮. I agree thats 100% pure hackery and they should be ashamed of that. Glad to see you're getting him all taken care of Eric.
The only thing thieves are ashamed of is how they should have taken the sucker for more $.
Needs to take them to small claims court.
My guess is that it wasn't a "shop"
@@devschlongCustomer has the receipts and Mr O knows the shop.
@@brassmuleah, didn't hear him say that. Must have missed it. In a small area like that, I don't see how that shop would be open for over a week.
He says “shiny and new” then hums a few bars from “Playground in My Mind” from 1972 where those lyrics appear once in one verse! Just about drove me bonkers remembering these fragments and piecing it together. Especially when watching an auto repair video. It was like mental whiplash.
Thanks Eric. Don’t ever change.
Caught the tune almost immediately, haven't thought of this song in probably 45 years LOL
When you can afford a real mechanic but you keep the peace and use the shop where your Wife's nephew works 😂
Yeah hear that man ,, but if my wife drives the car or kids we'll iam going to the real mechanic.maybe she don't get that you love her and things need to be done correctly but I am old and don't put all my trust on the nephew. Sometimes you have to piss her off to protect her.
😅
You also forgot to mention that the nephew was a part-time carpenter.
@@fasteddy3336The nephew worked for 1 week on a construction job as a laborer, but tells everyone he was a carpenter. In reality, he doesn’t even know how to run a circular saw.
@@cornbreadburgess1950 Ya! Had to do that at times in the past! Don't need the Highway Patrol or Fire Dept people coming to the front door or making that phone call to me!
Thank you for fixing the problem Right this time!
Just think-this is only one vehicle on the road that wasn't repaired properly, making it unsafe to be on the road. They're out there, among the drunks & pot heads at night. It's a nightmare out there! Thank God that there's shops like yours who do it right.
There is a reason why he is fast rollin to a million scribers folks!! Trust in his integrity is 100%.
an honest competent mechanic will never lack for work
I retired after 40 years, I miss working on the cars but I sure don’t miss the business. I love your channel.
Examples like this make me glad I can fix most car issues myself. I HATE having to use a shop. Had to fire the local shop I’ve been using for years as I caught them lying to me.
You humming the song, "My name is Michael. I've got a nickle.", has to be one of the most obscure references I have heard in a long time. Good job!
I've seen shady work done by shops, but this is just another level. I honestly can't believe this work was done by any sort of business entity. A wheel bearing and an axle in a Chevy Trax is some of the most basic Auto 101 level general mechanic work you could have come into a shop, and it's just so insanely frustrating to see literally every last part of it had been done wrong.
I'm beyond swearing, I'm beyond words, I'm even beyond dropping the hammer on whatever shop did this. Seeing the way your customer and your customer's vehicle have been treated by the other shop makes me want to walk out my front door and just start apologizing to every single person I come across, simply because I happen to share a career choice with the PEOPLE (not person) that butchered this car.
ELEVEN TIMES. There is NO excuse. The second time, the shop foreman/senior tech should have gotten involved. The third time, the dang owner should be standing there watching his technicians work with a printout of the repair procedure from Mitchel/AllData/whatever.
Guy at Chevy parts counter: “First this Eric guy orders the right knuckle, sends it back, and then orders the left knuckle… this clown must not know what he’s doing!”😂
the cost of a tied up lift outweighs the restocking fee
Encourages shops to buy from you if they can get what they might need and return what they don't.
@@Cheepchipsable And the parts distributor still wins in the end. I can't count how many seals, bearings, belts, etc I forgot or was too lazy to send back. I hear in my mind my parts guy," just get em both and return whichever one you don't use."
Our GM dealer would supply us with everything they thought we might need and there was never a return window. When you have an account you can get away with things like that, an over the counter customer can’t.
@@2blkSSs Yeah
All parts guys love handing back out a part that a hacker did just a little boogering to-including fried modules
Guess who gets the irate customer right in his face, and maybe even the goofy boss too
With this chinese stuff coming in more and more- PARTS GUY is turning into a dangerous occupation
This poor poor vehicle. Good to see the wheel properly attached :)
You need a members only video for this where you swear profusely 😂
Your honesty and insight are second to NONE. Thank you setting a GREAT example! Your MOM must be or should have been so PROUD>. Thanks Eric and the Mrs. O
These videos are both educational *and* awesome to watch. They also reinforce my heartfelt belief that I'm more than happy to do my own work when I can, and know at least enough to hopefully not get screwed when I need a shop.
Another new customer for life!! I really hope you're customers know how good they have it ,with you working on their vehicles!!
Look forward to part 31 of the little Chevy Trax that could
Bra jobbat (good workmanship) from a Swedish retired car guy.
I wanted to say thanks for being you. You inspire how I work at my job and how I train my new technicians
Project farm should run some tests on that orange loctite
I'm proud to know you are out there and honest Eric. Always good to see you do your magic. I dealt with the same "hackery" in the appliance service industry in Michigan for 42 years and it always got my steam up to see someone do sloppy work! Keep doing what you do best, and take care of the family!
We could see the wonderful Mrs. O in the reflection. Great catch Mr. O. You know who the star is!
this is a clear example of why i do my own work
Agreed. Do what you can yourself and take your time. Unfortunately without a lift often limited how much you can do yourself. Of course there are situations where you need a pro, finding someone of Eric's caliber is like finding a needle in a haystack. When you find someone who does good, honest work at a fair price, stick with them.
@@cardo1111 I totally agree.
Glad to hear that the customer wants it fixed right Once and For All glad to see you got the job Eric O 0:25 @South Main Auto Repair LLC
I listen to you while working on my own POS 2012 Cruze 1.8 New York to Michigan immigrant car. I need your humor to get me thru. Thanks!
used to work for hussmann refrigeration for almost 35 years you could always tell when i or my friend had been on a service call before ,we took pride in our repairs unlike some of the other so called techs , same as with you ,you try your best to make a good repair. looks cold in ny long sleeve sweat shirt i hate winter
It's really hard to find an honest, good shop. Thanks for keeping ahead Eric.
Love all your experience and the fact that you share it with all of us on RUclips , but an appearance by Mrs. O is always the highlight in your videos. Love ya’lls relationship 👍🏻
Always a good day,and a learning day with a new Eric /sma video
I have a 16 Trax i just turned 100k miles. Im learning watching you tear apart this one. I haven't had to do any major work to mine. I do all the maintenance myself. I had to replace the plastic cooling system components (thermostat and upper hose outlet) and coil pack.
I’m retired carpenter and recognize that waffle face imprint. I hit my thumb with one of those once!!! TALK ABOUT SEE STARS!!! Half the feeling never came back. 😊
Homie went from worst mechanic to one of the best.
Huge upgrade.
Gotta love that loose nut behind the wheel! No, not the driver in this case, but the actual nut! You just know the prior work was never done properly, hammer marks indicate they were beating the hub into the bearing, damaging it every time. Remember folks, don't strain your balls!
Good job taking care of this gem. Cheers.
Nut also holds the bearing together. I made that mistake once. Front diff in my 4x4 bad. Took out cv axles. Out driveway wheel loose. Cut off some old cv joints to hold bearing together.
Must be nice for this customer to be able to (if they want) actually witness what was damaged, and see it professionally be repaired at last 😊
I've never been more excited for a part 2. Love your videos Eric. Keep on keeping on. You're a huge inspiration to me and to a lot of people.
Im a carpenter but if I was to switch trades, your videos motivate me to become a mechanic. Honesty is key
Man you really got into a good one here, geez! Glad they've got you to keep them safe on the road. Hope you get a Booner this year!!!
Your customers are lucky to have you!
"if someone convinces me to work on some European car" I think that would make for a good video!
Looking forward to more on this one, the drama continues to unfold. I loves it!
Always nice when Mrs. O stops by.
It is so satisfying seeing a good mechanic fix a botched job. Reassures me paying good money for good work. In todays times every penny counts but, you still most often get what you pay for.
As you say, there's no way this was pro work, you didn't get an accurate story. Bravo to you for fixing it right. The escalating price of Alldata notwithstanding, I'm always surprised that people are reluctant to look up specs like axle torque. They make remarks like they'd never let a shop work on their cars, not even understanding how it takes years of experience for a DIY mechanic to come even close to an average pro shop. False confidence is everywhere in the DIY world.
Eric can you have a contest for a lucky viewer to come to the shop for a day in the life and get to hear these swear words??? And it was so great having the lovely Mrs O in the video today!!!
Eric would have to constantly go and get the lucky viewer and drag him out of the office with plenty of swear words.
It's a cryin' shame how some mechanics/shops screw people over and waste the customer's time and money. Glad we still have guys like Eric!!
Great video. You need to do more of these botched repairs videos, super entertaining lol.
This video again proves that a good honest repair shop is worth whatever they charge. I spent 5 years slowly gaining confidence in my local repair shop. Now I take them the hard repairs and I continue doing what I can. I've taken them 3 of my cars and my daughter's too. My shop allows and in fact encourages me to bring my own third party parts, to save money, and they suggest the best parts to buy. I will be taking my car to Ivan, 200 miles away to get "real professional" diagnostics and repair on an electronics problem. It will be worth the effort. Would have taken it to Eric O but he is even farther away. Sorry Eric but you don't want for work.
Glad this one's getting fixed up right!
Appreciate that you keep the shop language family friendly -- thank you. With regard to the conduit-based spacer, find conduit is the upgrade from the PVC pipe. Just sayin.
Eric, when you back a car out of a bay and beep the horn you've got to say "Hey, I'm that guy".
Popcorn time. Just starting to watch this one. For some reason, this is the one of your videos that I've been most looking forward to all year! 😁
Luv It !!!!!
Keep Going !!!
37 parts for the WIN !!!
I sure wish I wasn't 2600 miles away from you. I could use a good mechanic. You wouldn't believe the junk mechanics we have around here. Took my Duramax to get a water pump replaced and the shop broke the radiator shroud mounts, didn't reinstall any wire harness clips back, broke the pressure tank, all the turbo connections blew off, ETC. Great video Eric, keep it up.
Love your videos. Awesome information. And when Mrs O make an appearance they feel complete.
This person is both devastated by the last shop and lucky to have shown up to you before tragedy struck. Great work Mr. O. You probably saved some lives with this one.
There's a strong probability that the customer in this case IS "the last shop".
Nice Job Eric! I am Installing Power Disc Brakes on a Front Drum Brake GM A Body right now!
One of your more anticipated videos after watching the first part. :) But now after watching the 2nd part, the next part might be the winner. lol
There would be a guy wandering around with a waffle hammer face imprint on his forehead if this was my car.
I love the “put some never seize on for the next guy”. IF that vehicle lasts to need another bearing, you probably ARE the next guy. This customer will be a customer for life!! Like your ethics, Mr O! You, sir, are a good guy.
There are a lot of complete jokers doing work that they have no business doing. You're a good man... cleaning up after the idiots.
The rotor comment cracked me up....cuz it was right as I was complaining about reusing it!! Thanks 👍
If the "mechanic" failed to torque the spindle nut in an attempt to "set the preload" on every attempt to remove the "play" in the wheel bearings, it could explain the numerous failures. One sadly also has to question whether the wheel bearing in the knuckle was ever replaced, rather than simply beating a new hub into the bearing with a framing hammer (probably used the same hammer to remove the hub), so on a cursory inspection a new hub would make it appear the bearing was replaced. And it looks like the same was done on the other side.
Not a mechanic 😅😅...it's was Bob your Uncle.. 😅😅
Hey, Bob is my uncle 😂. I have to thank Eric for showing this tip... No need to press out that pesky outer race let alone fight with the snap ring, just grab a BFH and go to town..... Have a wheel bearing on a 12 Mazda 3 to next week, might work just fine, I am not driving it.😂
This is exactly why you want to find a mechanic who is honest and does the job right the first time, even if they aren't the lowest price around. I wish South Main was close to where I live, they would have all my business..
If I lived there, my car would have lots of “issues” 😂😂❤❤
Honestly seen drunk back yard repairs that were way better than "the other shop" did here. Jeez, it's not rocket science.
And the wheel nuts were the tightest part of the "repair".
Man the last wheel bearing I changed was on a restored 57 Chevy BelAir. Front wheel bearings were good for about what 30,000mi ?? And tight lug nuts, we would always tell the tire guys not to put them on so tight they would break the bolts, being old 1957 cars. Jerks always broke one at least. Your late nite work in the garage sure brings back a lot of good memories, keep the show coming, love it. my Dad would love it too.
The closeup of the axle nut dimple was a nice touch...😂
was it a dimple or a plumbers crack???
I find it amazing that a "professional" repair shop could do and get paid for this type of really shoddy work. Great video, very enjoyable. Thanks
"A little more than finger tight." 🤣
That other shop went way past incompetence and balls-deep into major fuckery!
😂😂😂😂😂😂😂😂😂
Danke!
No real mechanic does work like that, are you sure that the customer is the mysterious mechanic and just to ashamed to admit that it just didn't work out
No, I know the shop and he has receipts. It's legit unfortunately.
@@SouthMainAuto but it seems like such bad workmanship that how can a garage survive doing these things
@@SouthMainAuto I was thinking he had hired his "Lube tech" son inlaw or other family member to work on it. Also that bearing wasn't changed 11 times. It obviously has been around the block a time or so.
Which shop was like “yep, keep trying to replace the bearings… 1, 2, 3, 4….11. Ain’t no way anyone is that stupid.
That T10 is working great! I hope Harbor Freight sends you some stuff or free updates?
I remember finding out about SMA when Eric was on Eric, the car guy channel meet and greet video years ago been a fan ever since Eric is honest, knowledgeable, and quite funny lol i’ll be here for the rest of the other 36 episodes to this repairing a hack shops work hahahaha
Saw the lawnmower in the background.
Are you being nice and fixing it for lawn mower man????
😂😂😂
More like confiscated till end of video!
Ouch, what a mess, can’t wait for part three
I’d be ok with a “ go fund me” for this SMA job for this poor bastard. I hate to see someone get so abused without seeing some good in people. What say fellas?
Hear hear
I’m in.
Be careful, we don't know that the customer isn't the person who did the previous work.
Yes, we do know.
Why so cynical? You really don’t want to believe a shop did indeed do the work do you?
@@cpzmelbs The customer said in a comment on the previous video that they've filed a lawsuit, and that's a matter of public record. So we'll know either way shortly.
Love me an electronic torque wrench, not only all of the increments, but the angle too. Super convenient 👌
I don't believe this was at another 'shop'. Who would bring a car back to the same shop for ELEVEN wheel bearings? This was either Cousin Pookie or DIY.
Exactly
I agree. This has all the hallmarks of a husband telling his wife, don't worry honey I can handle it. A little knowledge is a very dangerous thing.
Customer has the receipts from the shop per Mr O.
@@brassmule I've seen crooked shops, and I've seen shops do hack work, but this is on another level...like DIY or 'I got a guy who can do it cheaper'.
@@MrSloika Yeah I wouldn't even do this to my mother-in-law. It's absolutely terrible.
Great job Eric, as always . I'm all about saving money and helping the customer out but with the given history of bearing replacement ( if that is in fact true ) I would have measured the bore to verify that it's still round and true. I saw the load the press had and I'm sure it will be fine. but as a shop owner, that's a lot of responsibility and liability to take in today's world.
I've been an investor in Apple, gold, housing market as well because I strongly believe in them, I've always believed in the stock but now I don't know if to re-distribute my portfolio and put some money in Nvidia or Tesla especially now that we are experiencing a market correction
Both stocks have a long term potential, The most important thing is the ratio of the distribution based on the financials of each company. There are many other companies that are also doing well. You could just hire a financial advisor to guide you. A financial advisor really does help me do the distribution even between different asset classes. I don't even understand technical financial terms much. I just know I make really good profit, and I don't have to stress myself a lot
I've got similar problems and I have also considered using an FA but I don't know how to go about it. Please, what are the steps for getting one? Like a really good one
Gabriel alberto william is the licensed advisor I use. Just research the name. You’d find necessary details to work with to set up an appointment
Thank you for the recommendation. I'll send him an email, and I hope I'm able to reach him and connect
***** Warning!!!! This comment thread was posted by a RUclips BOT, not real people.
Fixing bad work is entertaining and educational. Those GM bearings are everywhere and short-lived so the videos are useful.
I had a 76 Chevy truck that was new and I took it in to get the tires rotated. Later on I needed to remove a wheel and with the lug wrench wouldn't touch it. I took a breaker bar with a 15 foot pipe to break it loose. After that one I decided to check the rest and they were all that way. Ticked me off!😊
Thank you for explaining everything so well Mr. O
Wow as a DIY home mechanic and 15yr parts guy that’s some frigging hackery man. Luckily it’s in your hands now Eric!
I been having all sorts of difficulties with Wheel Bearings recently so this series is timely !! (I'm an Amateur, but seemingly less Amateur than this particular shop)
Just bought a shirt. Never done that before, but I'll wear it with pride while cursing at the world when I'm working on my rusty old Defender in SLC.
Wow I’m speechless! Proof that whoever did the prior work thought ‘fake-it-till-you-make-it’ never considered the consequences of their incompetence upon the principle of safety first.
I wouldn't DYI as much as I do if I had a Eric O in my town for a mechanic. Thank god at least one town has him. Thanks for sharing Mr. Eric.