Another shout out from Western Australia, our machine wouldn’t drain, the in laws kept saying buy a new one, watched your video, propped the machine on paint cans as instructed pulled pump out, looked inside housing and found 2 plastic lollipop sticks which had jammed the impeller. Put everything back together and we’re back in business, you’re a life saver thanks a million
I used this pump to replace the pump on a Ecell 3100 PSI pump. ruclips.net/user/postUgkxEU8wdEWW31diRsOawsCNfWEho39M27qd The model # is PWZ0163100.02 for those looking for a matching pump. It went on very easily - 10 minutes at most. Feels like a lot more power than the original but that's to be expected. Can't tell a difference when cleaning with the wand or floor sprayer. Would recommend as it was cheaper than most I found. The maintenance free aspect is definitely a plus too. Have used it through about 6 tanks of gas and have zero issues so far.
Thank you soooo much!!! I was in a middle of a load & my washing machine wouldn’t drain.. followed your instruction & found a sock in the pump..pulled it out, reinstalled & it is working!!
I never ever comment on videos but I watch this video and took my washer apart myself which I did not think I could do. Your help helped me fix my washer and save me $200 in repair bills. Thank you so much
You don't know how helpful this was! For this totally incapable-with-a-tool guy, it saved me a call-out fee, a min 15-30mins labour, and the machine works like new! Thank YOU.
Thanks! I am glad I didn't order anything too quickly. I used the process of elimination, so I knew it wasn't the lid lock because there was sound when I turned on the spin cycle. I was thinking maybe the other doohickey (forgot the name of it). You helped me a lot because you said people could use their wet vac to drain the washer...I did that because I was about to use a cup. You said the filter could be clogged. I didn't see any obstructions but because I was alone, I blew into the hose. Viola, there was resistance so I blew until there was none. I hooked everything back up and everything is working fine now. Thanks! I didn't have to spend one dime. I am guessing the 47 thumbs downs that you got, were from people whose problem didn't get solved. You did a great service for me. " Any-who," no more water on the floor and now it spins.
I cant thank u enough, after watching your video, i tried the same and clear the pump and my washing machine is now working. Ur video saved me atleast $900. Good on u
You are a life saver thank you! I was literally looking at new washers thinking I’d have to replace. have a small portable washer and all of a sudden it stopped draining and was just making this humming noise like yours. Did what you did and took apart the drain pump and there was a nail and a bunch of lint in it. Cleaned it out and put it back together and it works good as new again!
Thank you, I followed your video and found a rubber band stuck in the motor, saved us money and time. Washing machine is working like a charm now and ready for my husband to continue his laundry duties :-)
Cheers man. Didn't want to go to bed without sheets. Got everything sorted within half an hour, a small cotton ribbon had gotten in there and was jamming up the motor on our Fisher and Paykal toploader. I had to leave the overheated motor to cool for a while before I could take it off, and it got a little bit wet, so I held a hair dryer over the motor windings for a few minutes before reinstalling it. Much quicker and easier than getting the landlord to try sort it. Tyvm for the good video.
Something to note: there's a rubber hose that is connected to the drum and to the drain hose that takes the water out of the washer. That hose was clogged from washing rugs and pieces of the rug backing came off and was my problem. The hose is held in place by 2 snap rings that are easily removed. IMPORTANT: to remove the hose from the drum after removing the snap ring you have to TURN the rubber hose as there are notches. If you just yank it off you can rip it. I used my shop vac to get all the gunk out. I then also used diagnostic mode to run some water in the drum and turned the motor on and expelled the water back into my laundry sink to catch any extra debris. Glad I did, I had to do this a few times to get all the stuff out. I hope this helps someone else.
Hi Jim, how do you access this hose. Can it be accessed from underneath (where the pump is) or accessed by unscrewing and opening up the top of the machine? Thanks 🙏
Now i suspect mine has the clogged hose issue. Water backflow into drum even the pump worked hard to pump out the water but maybe the water cannot exit fast enough and some still left in the drum. Then the next cycle cannot hapoen due to the pressure switch not turned off.
I just had a repair guy here yesterday for that same machine, Fisher & Paykel GWL11, he didn’t even look at the pump, just heard the grinding sound and said I need a new pump. I assumed he knew what he was talking about until I just found your post. Then he said they don’t make this pump anymore, that I would have to replace with a difference pump, & since it’s a different pump, the control panel would have to be replaced too with it. 🤦🏼♀️ wanted over $850 & no guarantee it would be fixed. I am going to try this tomorrow & let u know.
Thank you. I just plugged up my washer with a cheap blanket that shredded apart. I am dreading telling him when he gets home, but at least I have this video to show him!
Thank you, thank you! With the help of my husband and son, we were able to fix with your video! Found a penny! Looked like it had been in there for a long time and finally locked up the motor! Thank you for empowering us to try, usually we are fearful we'll mess something up. Thanks again!
Awesome! Thanks for this. Our machine been misbehaving. I notice that when i agitate the basket. It starts working. I think is time to just give it some real love.
Crisis averted! Thanks! My Whirpool washer looks nothing like this, but I still found this helpful enough to save the day (and Xmas). I'm a 40-year-old single mom with no money in the budget for repairmen or new appliances. I thought I was totally screwed after pricing new washers. I had to drain the thing using a dog dish bowl lol, which took about an hour. I soaked the rest of the water up with a blanket and tipped the washer up on its side rather easily. Luckily it's in the basement next to a drain because there was still a fair amount of water coming out. I'd had everything unplugged and water turned off prior. I just found the part closest to where the drain hose connects and figured that's got to be the pump, and sure enough! As soon as I unscrewed that cover, one of my daughter's socks was very visibly clogging up the pump. It also smelled horrible like mildew and burning. Luckily the motor hadn't burned out yet. Sock removed, cover screwed back on and tipped the thing back up. I ran the diagnostics according to the "secret manual" (that booklet that they try to hide inside the machine that says "technicians only" or something pffft) and this time the pump worked! All of the other tests work too, and I'm washing a load in there right now. Thanks again!
THANK YOU VERY MUCH. DID EXACTLY THE SAME ON MY FISHER AND PAYKEL WASHING MACHINE AND FOUND A HAIR CLIP STUCK IN BETWEEN. LITTLE HAIR NOT MAJOR BUT COMPLETELY WORKING AGAIN YOU ARE A LEGEND.
I got mine cleared thanks to your video, so thanks :)) My case didn't go as you showed though, so figure I'll give some details in case it helps others. So I clearly have a different model to you going by what I found on opening it (plus the control panel), but anyway, mine completely blocked up after I washed a rug that was supposed to be machine washable & it shed a TONNE of cotton blobs! I'd managed to complete that wash, with it making weird noises & with chunks of rug in the bowl, so I cleared out what I could & then ran it through just with water to try to clean out properly & that was when it blocked completely for me. I tried letting it rest then starting again numerous times, didn't work, I tried shaking the bowl a bit, didn't work, then I took it back to a full wash cycle & let it agitate for a while & that cleared the blockage enough that I could get the water to slowly drain with the machine's drain cycle - while seeking out a solution on the internet & finding this video. I put it through spin a couple of times, hoping to clear all the water (worked, but the smart thing would have been to turn off the taps & clear the water from them into the machine & then via the spin cycle before disconnecting too). When I turned the pump thing to disconnect, I had no water come out at all :) It did stick a little though when trying to turn it & then I heard a snap & a piece of plastic fell out. I have no idea where exactly it was from & doesn't seem to stop it working, I think maybe it's some sort of anti-tamper clip. Seemed to have been located on the side of the pump that is closest to the front of the machine & therefore completely out of site when the machine is tipped up as per this video. Probably possible to feel or look for if the person knows there's something there stopping it turning & it probably can be uncliped instead of breaking I would think. Ok so pump off & mine was 100% clear! no blockages whatsoever on it, however there was a tail of cotton muck from the rug hanging down from the machine towards it. I spent the next hour or 2 half under the machine, with a portable light & a mix of pliers & tweezers, prying the rug muck out of the plastic area directly above the pump (there were 2 half toothpicks in there too, no idea how long they'd been there for, but at least a few washes). I would suggest to anyone following this video, while you're down there, put your finger in & check for any extra muck in this section of your machine (although I think it might be different because of being a different model). Finally I got everything I could out & it appeared to be prettywell clear, so I examined everything trying to figure out where the plastic clip came from, but couldn't figure it out, so re-assembled & hoped for the best. I ran it through with just water & on draining, more cotton muck from the rug came out the drainpipe, no idea where that had been hiding, but the weird straining noises were gone & drainwater was coming out at full speed. On the rinse, very little muck came out, so it seems like I probably have it all out now. I developed a water leak into my machine's bowl though, no idea how/why, but the pipe along the top, near where the water fills the machine was dripping. It was bad enough that it was clear that if I didn't turn the taps off after using the machine, it was likely going to overflow within the week or so that I often go without using my machine & was also a problem in terms of re-wetting spun clothes before they could be removed, however running the machine through a number of times seems to have reduced, if not completely stopped the leak now. I assume it was probably something to do with the angle the machine was on during the cleaning, dunno, but if anyone else gets this, run your machine a few times before turning off the taps & calling a repair person, as that will probably fix the problem (hopefully) First run through did nothing to reduce the leak, second run through I used warm water (first was cold), not sure if that was just a co-incidence or if that made a difference. So anyway, hope that's helpful for others & thanks so much for the video Extreme DIY! Wasn't that "extreme" at all, was pretty simple after watching your video, so much appreciated :) I wasn't that worried about the money for a call out, but rather that I have a really busy schedule for the next couple of weeks, no chance to get a repairman in, & really did NOT want to go that long without a washing machine (have clothes I need multiple times during that time for really dirty work), so this was a lifesaver for me :)
Very helpful video, particularly because you stumbled into some issues along the way, which is what ultimately happens in real life. Nothing I hate more than watching some pristine video where nothing goes wrong only to find that in real life, there are myriad pitfalls that one could have been warned about. Thanks.
thanks heaps, I just needed to unclip the motor, found a glasses cloth in the drain and 2 hair ties wrapped around the fan! Works like new, saved me hundreds.
Hey mate I'm from Brisbane in Australia and would love to say thanks so much for your video. This saved me $$$ which I didn't really want to part with! I literally followed your steps and hey Presto.. found an ankle bracelet wrapped around the pump motor..pheww so happy now and can celebrate Christmas in style woop woop!
Haha - I am from Brisbane Australia toooo (Northside) and am just checking this video out as we speak also!! Fingers crossed I find some coin... rather than having to spend some coin that I dont want to part with also 😅🤞🤞
A quick note - the symptom of the washer stopping and failing to rinse and drain can be caused by a piece of small clothing getting stuck underneath the center agitator spindle. In my case, it was not visible and I only recognized this when I went to spin the agitator spindle around and the rinse cycle began to run. I fished around underneath the agitator and pulled out a small piece of clothing. Removing said clothing item ultimately resolved my main. Unfortunately, I didn't know this and ended up doing a pump replacement as "preventative maintenance" instead of problem resolution. *My lid-closed sensor apparently failed during my work on the unit, so I jumpered it with solid speaker wire and put it an order for a new door sensor. I followed this gentleman's instructions for the lid jumpering. As he points out, unplug the unit as your first step - even before disassembling the unit to get access to the switch connector. Whirlpool / Kenmore Washer Not Draining - Lid Switch Test
Thanks for the video, I have had my Fisher Paykel since 2007 and videos like this have kept mine going. It doesn't take much to stop that pump, mine had a tiny stick keeping it from spinning and draining.
Alhamdulillaah, thank you very much for you helpful video and saved $200 by not calling in the repairer, this is what the repairer charged me last time with the same problem. May God Almighty bless you, your family and keep us all safe from Covid-19.
Thank you so much I have been searching youtube vid after you tube vid trying to learn how to unclog my drainage pump and you Sir not only explained how to do it. You gave a walk through with each task you did. P.S. I as a woman rather enjoyed listening to the sound of you dumping out your vac down the sewage drain. I happen to be weird about enjoying nasty noises lol. Anyway thank you again most helpful
thanks for the video. I am a female and this is my first appliance fix. I DID IT! Found one of those stupid collar stays stuck in the pump/ fan. Other than that no nasty junk. oh yah I used the vacuum to suck out all the water in the drain hose. so when I took off the pump..... no water!!!!
You are a lifesaver! I have an LG, so the draining process was a bit faster and less wet. But just as you said, we had a plastic toothpick stuck in the drain. Thanks! 🙏🏽
Awesome video, I have a Fisher and Paykel Elba and you showed exactly what I needed to do to remove a small rag which had worked its way into the drain pump. Thanks!
Thanks for the video. I'm not going to wait for the pump to fail before inspecting it. If I can move the machine so I can get to the pump, I will now see if I can take a look. With all the dog blankets I wash, I'm pretty sure there's a blockage.
A good idea if possible is to unhook the drain hose from the back, and try to shop vac as much water as possible out that way too. Helps a lot if you can do it. Also, make sure all the water is out before you try to use it. A lot of machines will overfill if you don't
This was the best video yet - thanks so much. Looks like the seal failed on mine and water came through and the copper coils were all burned. Ordered a $100 replacement from Amazon.
Thanks for the video. It didn't fix my problem, but put me on the right track. I found a brass button that made it past the pump and lodged itself in the rubber hose downstream. Thanks.
Not sure where your from or if the drain is on private property but in many places its illegal to dump anything other than rain water into a storm drain. I know this is an old video but couldn't help but say something.
Thank you so much! Your video has been really helpful as I have the same washing machine. Did you also experience any issue with the spin? Mine stopped to spin. Thank you again for your awesome video!
Great video. I've watched a few of these in the last day. I'm really getting into it! Yours had excellent camera work, and the lighting seemed ok. Both the camera steadiness and light were WAAY better than the next best video, which also had great info, but the shaking and dim lighting were very painful. So well done The first reason I read all the comments was to see others reactions to you having one male hand, and one female hand with lovely red nail polish. So you should probably shave the hand on the left, and make sure you re-do your nail polish as soon as the machine breaks next time!! ..I'm soo surprised there are no other comments about your hands.. It's as if people are focused on fixing their machines..
I found a pins and coins out of mine along with gunk , I also used half glass of white vinegar and let the cycle run That cleaned the machine through out.
If the pump has water coming out, never leave the wires in the way but dont let water go through the cover as a wet pump will shortout and blow the motor board! Also its a really good idea to check the pockets before loading the washer!!
Thanks! Hope I don’t have to, though! ;) Just had to to replace my fridge’s defrost control board and my dishwasher’s circulation pump too - all within like a month of this repair! My appliances are freaking out on me!! Lol Got vids uploaded for both of those as well, and I’m trying to really up the vid quality with better lighting, sound, editing, humor, creativity, etc. Check them out and let me know what you think. And would love to have you as a sub! Thanks again!
Came to to say Thank you x100 There was a Bobby Pin that flew out as soon as i removed the Filter (Ours is a Mini Danby washing machine) had a (SE) Code . So i did what you said and it fixed it
Thank you for this video! I did everything as you said (nobody else on the internet, not even F&P had the instructions or troubleshooting information for this) and it still doesn't work. Maybe you can help me. The fan on the pump is going fine, the wash cycle goes just fine, but when it gets to the rinse cycle, the pump just grinds off and on, and nothing happens. Even when switching it to spin it does the same. The error code is 37, or 00100101 (Pump blockage?) but it is completely clear and clean. One thing I did note after I had taken the drain pump off and replaced it, I tested it in what I think might have been diagnostic mode and it started spinning in the spin cycle (with nothing in the machine, mind you.) Once I added three towels and ran the washer that's when it did the same thing all over again. Now, I am back to square one and need to go bail out water again. Do you have any advice for me based on your experience? BTW? I have the same model as you had, the GWL 11
WOOT! got it to work, cleaned out the y connector and found a small clump of stuff in there. That's all it took to make it work again. These washer/dryer sets are for the birds if it takes just a small amount of lint to make them stop working. What a joke. There is something to be said about the workhorse washing machines of yesterday! If a system isn't broken, don't fix it just so it plays a tune and looks cool! ha.
@@27photogger I have no idea what a y connector is either, but in mine, I needed to clean the part directly above the drain pump with tweezers. Sticking a finger into that part I could feel the muck that was blocking mine (getting it out was not so easy, but can be done with perseverance)
Your video is very helpful👍 Though my model is different, I get a good understanding of the structure/part where the problem that I encountered was tied to. Was successful to nail the cause of the problem and fixed it. Feel so rewarding - not only the $$ saved but also the gratification from the can-do spirit💪 Thanks a bunch for sharing, very beneficial! Wish you continue to achieve success one after another🤗
Hey seemed to have fixed mine too, but now when I turn the machine on, it is trying to fill with water, but pulsing every second, its weird. Any thoughts?
watching this at midnight because my puppy chewed a hole in my pillow that i didnt notice till all the stuffing came out and totally clogged everything up. lol greee
When drain pump starts acting up like that, you might as well order one to have on hand as it will eventually go out, usually at the most inconvenience time. I keep pump belt and roller set on hand! One very important thing! Follow manufactures instructions as running clean cycles and cleaning out the trap!! It will save you a pain!!!
My washer wash an older model and pump was side ways with clips but thanks to your video it was a no brainier on what to do😁, actually had toddler's sock stuck in mine lol made my wife pull it out put it back together and ta day works perfect, great video bro keep up the vids
The pump can get blocked if you put mud in the drum and it gets mixed with water, because soil mixture can block the pump, another fault is the objects stopping the propeller from turning, the direction of rotation of the propeller does not matter so it rotates sometimes clockwise sometimes counterclockwise, it's very simple to fix the pump, so make sure the pump isn't blocked otherwise there will be a code error.
@@27photogger The dasher is in the in bottom that makes the clothes move around. I bought it last year and it hadn't been cleaned, it was a lot of mess. So it works ok now.
Perfect guide! All fixed, wife is super proud. Big dad energy right now!! Thanks for the help!
Big dad energy😂
I like that
Another shout out from Western Australia, our machine wouldn’t drain, the in laws kept saying buy a new one, watched your video, propped the machine on paint cans as instructed pulled pump out, looked inside housing and found 2 plastic lollipop sticks which had jammed the impeller. Put everything back together and we’re back in business, you’re a life saver thanks a million
Thanks mate, I was about 2 minutes away from buying a new washing machine until I watched your video. Fixed and saved me $500.
I used this pump to replace the pump on a Ecell 3100 PSI pump. ruclips.net/user/postUgkxEU8wdEWW31diRsOawsCNfWEho39M27qd The model # is PWZ0163100.02 for those looking for a matching pump. It went on very easily - 10 minutes at most. Feels like a lot more power than the original but that's to be expected. Can't tell a difference when cleaning with the wand or floor sprayer. Would recommend as it was cheaper than most I found. The maintenance free aspect is definitely a plus too. Have used it through about 6 tanks of gas and have zero issues so far.
Thank you soooo much!!! I was in a middle of a load & my washing machine wouldn’t drain.. followed your instruction & found a sock in the pump..pulled it out, reinstalled & it is working!!
I never ever comment on videos but I watch this video and took my washer apart myself which I did not think I could do. Your help helped me fix my washer and save me $200 in repair bills. Thank you so much
You don't know how helpful this was! For this totally incapable-with-a-tool guy, it saved me a call-out fee, a min 15-30mins labour, and the machine works like new! Thank YOU.
Thanks! I am glad I didn't order anything too quickly. I used the process of elimination, so I knew it wasn't the lid lock because there was sound when I turned on the spin cycle. I was thinking maybe the other doohickey (forgot the name of it). You helped me a lot because you said people could use their wet vac to drain the washer...I did that because I was about to use a cup. You said the filter could be clogged. I didn't see any obstructions but because I was alone, I blew into the hose. Viola, there was resistance so I blew until there was none. I hooked everything back up and everything is working fine now. Thanks! I didn't have to spend one dime. I am guessing the 47 thumbs downs that you got, were from people whose problem didn't get solved. You did a great service for me. " Any-who," no more water on the floor and now it spins.
Glad I could help!!
I cant thank u enough, after watching your video, i tried the same and clear the pump and my washing machine is now working. Ur video saved me atleast $900. Good on u
You are a life saver thank you! I was literally looking at new washers thinking I’d have to replace. have a small portable washer and all of a sudden it stopped draining and was just making this humming noise like yours. Did what you did and took apart the drain pump and there was a nail and a bunch of lint in it. Cleaned it out and put it back together and it works good as new again!
Thank you, I followed your video and found a rubber band stuck in the motor, saved us money and time. Washing machine is working like a charm now and ready for my husband to continue his laundry duties :-)
Wow.. I'm in Africa, Botswana. I followed your video and my machine is kicking *ss right now. Thanks a lot :)
Thanks!! Same washer, same problem. Found a nickle jamming the pump. I'm a hero! What a well engineered machine. Pump removal with no tools.
Cheers man. Didn't want to go to bed without sheets. Got everything sorted within half an hour, a small cotton ribbon had gotten in there and was jamming up the motor on our Fisher and Paykal toploader. I had to leave the overheated motor to cool for a while before I could take it off, and it got a little bit wet, so I held a hair dryer over the motor windings for a few minutes before reinstalling it. Much quicker and easier than getting the landlord to try sort it. Tyvm for the good video.
Something to note: there's a rubber hose that is connected to the drum and to the drain hose that takes the water out of the washer. That hose was clogged from washing rugs and pieces of the rug backing came off and was my problem. The hose is held in place by 2 snap rings that are easily removed. IMPORTANT: to remove the hose from the drum after removing the snap ring you have to TURN the rubber hose as there are notches. If you just yank it off you can rip it. I used my shop vac to get all the gunk out. I then also used diagnostic mode to run some water in the drum and turned the motor on and expelled the water back into my laundry sink to catch any extra debris. Glad I did, I had to do this a few times to get all the stuff out. I hope this helps someone else.
Hi Jim, how do you access this hose. Can it be accessed from underneath (where the pump is) or accessed by unscrewing and opening up the top of the machine? Thanks 🙏
Now i suspect mine has the clogged hose issue. Water backflow into drum even the pump worked hard to pump out the water but maybe the water cannot exit fast enough and some still left in the drum. Then the next cycle cannot hapoen due to the pressure switch not turned off.
I just had a repair guy here yesterday for that same machine, Fisher & Paykel GWL11, he didn’t even look at the pump, just heard the grinding sound and said I need a new pump. I assumed he knew what he was talking about until I just found your post. Then he said they don’t make this pump anymore, that I would have to replace with a difference pump, & since it’s a different pump, the control panel would have to be replaced too with it. 🤦🏼♀️ wanted over $850 & no guarantee it would be fixed. I am going to try this tomorrow & let u know.
Just a follow... tried it, it works, amazing and thanks for your post
Awesome news!!! My pleasure! Glad I could help. 😀
Thanks so much. Dad use to be a Whirlpool repair man, but he's no longer with us. So this was very much appreciated.
Thank you. I just plugged up my washer with a cheap blanket that shredded apart. I am dreading telling him when he gets home, but at least I have this video to show him!
Thank you, thank you! With the help of my husband and son, we were able to fix with your video! Found a penny! Looked like it had been in there for a long time and finally locked up the motor! Thank you for empowering us to try, usually we are fearful we'll mess something up. Thanks again!
Awesome Tina! Sounds like a fun family project! :) Glad you were able to tackle it together!
Awesome! Thanks for this. Our machine been misbehaving. I notice that when i agitate the basket. It starts working. I think is time to just give it some real love.
Crisis averted! Thanks! My Whirpool washer looks nothing like this, but I still found this helpful enough to save the day (and Xmas). I'm a 40-year-old single mom with no money in the budget for repairmen or new appliances. I thought I was totally screwed after pricing new washers. I had to drain the thing using a dog dish bowl lol, which took about an hour. I soaked the rest of the water up with a blanket and tipped the washer up on its side rather easily. Luckily it's in the basement next to a drain because there was still a fair amount of water coming out. I'd had everything unplugged and water turned off prior. I just found the part closest to where the drain hose connects and figured that's got to be the pump, and sure enough! As soon as I unscrewed that cover, one of my daughter's socks was very visibly clogging up the pump. It also smelled horrible like mildew and burning. Luckily the motor hadn't burned out yet. Sock removed, cover screwed back on and tipped the thing back up. I ran the diagnostics according to the "secret manual" (that booklet that they try to hide inside the machine that says "technicians only" or something pffft) and this time the pump worked! All of the other tests work too, and I'm washing a load in there right now. Thanks again!
So glad it was able to help you Amber! Great job on the repair!!! 👍🏻
THANK YOU VERY MUCH. DID EXACTLY THE SAME ON MY FISHER AND PAYKEL WASHING MACHINE AND FOUND A HAIR CLIP STUCK IN BETWEEN. LITTLE HAIR NOT MAJOR BUT COMPLETELY WORKING AGAIN YOU ARE A LEGEND.
I know this video is 2 years old but i just want to say thank you this worked! i was getting ready to buy another used washer we just saved $50 !!
I got mine cleared thanks to your video, so thanks :)) My case didn't go as you showed though, so figure I'll give some details in case it helps others.
So I clearly have a different model to you going by what I found on opening it (plus the control panel), but anyway, mine completely blocked up after I washed a rug that was supposed to be machine washable & it shed a TONNE of cotton blobs!
I'd managed to complete that wash, with it making weird noises & with chunks of rug in the bowl, so I cleared out what I could & then ran it through just with water to try to clean out properly & that was when it blocked completely for me. I tried letting it rest then starting again numerous times, didn't work, I tried shaking the bowl a bit, didn't work, then I took it back to a full wash cycle & let it agitate for a while & that cleared the blockage enough that I could get the water to slowly drain with the machine's drain cycle - while seeking out a solution on the internet & finding this video.
I put it through spin a couple of times, hoping to clear all the water (worked, but the smart thing would have been to turn off the taps & clear the water from them into the machine & then via the spin cycle before disconnecting too).
When I turned the pump thing to disconnect, I had no water come out at all :) It did stick a little though when trying to turn it & then I heard a snap & a piece of plastic fell out. I have no idea where exactly it was from & doesn't seem to stop it working, I think maybe it's some sort of anti-tamper clip. Seemed to have been located on the side of the pump that is closest to the front of the machine & therefore completely out of site when the machine is tipped up as per this video. Probably possible to feel or look for if the person knows there's something there stopping it turning & it probably can be uncliped instead of breaking I would think.
Ok so pump off & mine was 100% clear! no blockages whatsoever on it, however there was a tail of cotton muck from the rug hanging down from the machine towards it. I spent the next hour or 2 half under the machine, with a portable light & a mix of pliers & tweezers, prying the rug muck out of the plastic area directly above the pump (there were 2 half toothpicks in there too, no idea how long they'd been there for, but at least a few washes). I would suggest to anyone following this video, while you're down there, put your finger in & check for any extra muck in this section of your machine (although I think it might be different because of being a different model). Finally I got everything I could out & it appeared to be prettywell clear, so I examined everything trying to figure out where the plastic clip came from, but couldn't figure it out, so re-assembled & hoped for the best. I ran it through with just water & on draining, more cotton muck from the rug came out the drainpipe, no idea where that had been hiding, but the weird straining noises were gone & drainwater was coming out at full speed. On the rinse, very little muck came out, so it seems like I probably have it all out now.
I developed a water leak into my machine's bowl though, no idea how/why, but the pipe along the top, near where the water fills the machine was dripping. It was bad enough that it was clear that if I didn't turn the taps off after using the machine, it was likely going to overflow within the week or so that I often go without using my machine & was also a problem in terms of re-wetting spun clothes before they could be removed, however running the machine through a number of times seems to have reduced, if not completely stopped the leak now. I assume it was probably something to do with the angle the machine was on during the cleaning, dunno, but if anyone else gets this, run your machine a few times before turning off the taps & calling a repair person, as that will probably fix the problem (hopefully) First run through did nothing to reduce the leak, second run through I used warm water (first was cold), not sure if that was just a co-incidence or if that made a difference.
So anyway, hope that's helpful for others & thanks so much for the video Extreme DIY! Wasn't that "extreme" at all, was pretty simple after watching your video, so much appreciated :) I wasn't that worried about the money for a call out, but rather that I have a really busy schedule for the next couple of weeks, no chance to get a repairman in, & really did NOT want to go that long without a washing machine (have clothes I need multiple times during that time for really dirty work), so this was a lifesaver for me :)
Be proud of yourself you just helped me and a whole bunch of other people.
Thank you
Very helpful video, particularly because you stumbled into some issues along the way, which is what ultimately happens in real life. Nothing I hate more than watching some pristine video where nothing goes wrong only to find that in real life, there are myriad pitfalls that one could have been warned about. Thanks.
thanks heaps, I just needed to unclip the motor, found a glasses cloth in the drain and 2 hair ties wrapped around the fan! Works like new, saved me hundreds.
Sweet! Glad I could help!
Hey mate I'm from Brisbane in Australia and would love to say thanks so much for your video. This saved me $$$ which I didn't really want to part with! I literally followed your steps and hey Presto.. found an ankle bracelet wrapped around the pump motor..pheww so happy now and can celebrate Christmas in style woop woop!
Haha!!! Glad I could help! Merry Christmas!
Haha - I am from Brisbane Australia toooo (Northside) and am just checking this video out as we speak also!! Fingers crossed I find some coin... rather than having to spend some coin that I dont want to part with also 😅🤞🤞
A quick note - the symptom of the washer stopping and failing to rinse and drain can be caused by a piece of small clothing getting stuck underneath the center agitator spindle. In my case, it was not visible and I only recognized this when I went to spin the agitator spindle around and the rinse cycle began to run. I fished around underneath the agitator and pulled out a small piece of clothing. Removing said clothing item ultimately resolved my main. Unfortunately, I didn't know this and ended up doing a pump replacement as "preventative maintenance" instead of problem resolution.
*My lid-closed sensor apparently failed during my work on the unit, so I jumpered it with solid speaker wire and put it an order for a new door sensor.
I followed this gentleman's instructions for the lid jumpering. As he points out, unplug the unit as your first step - even before disassembling the unit to get access to the switch connector.
Whirlpool / Kenmore Washer Not Draining - Lid Switch Test
Thanks for the video, I have had my Fisher Paykel since 2007 and videos like this have kept mine going. It doesn't take much to stop that pump, mine had a tiny stick keeping it from spinning and draining.
Thanks for the help! When I took the pump off, I realized the problem pretty quick! One of my daughters socks was wedged in it lol
Alhamdulillaah, thank you very much for you helpful video and saved $200 by not calling in the repairer, this is what the repairer charged me last time with the same problem. May God Almighty bless you, your family and keep us all safe from Covid-19.
Thank you so much I have been searching youtube vid after you tube vid trying to learn how to unclog my drainage pump and you Sir not only explained how to do it. You gave a walk through with each task you did. P.S. I as a woman rather enjoyed listening to the sound of you dumping out your vac down the sewage drain. I happen to be weird about enjoying nasty noises lol. Anyway thank you again most helpful
thanks for the video. I am a female and this is my first appliance fix. I DID IT! Found one of those stupid collar stays stuck in the pump/ fan. Other than that no nasty junk. oh yah I used the vacuum to suck out all the water in the drain hose. so when I took off the pump..... no water!!!!
Awesome job Mary! And great idea on vacuuming the drain hose! 👍
You are a lifesaver! I have an LG, so the draining process was a bit faster and less wet. But just as you said, we had a plastic toothpick stuck in the drain. Thanks! 🙏🏽
Glad to help! 😄
Legend. Saved me of buying a new machine. I was ready to dump mine in the bin. Cheers!
Awesome video, I have a Fisher and Paykel Elba and you showed exactly what I needed to do to remove a small rag which had worked its way into the drain pump. Thanks!
Thanks! Glad it worked for you!
Thank you for this very helpful video. The instructions worked perfectly and our washing machine is draining water again.
Glad it helped you! 😊
Thanks for the video. I'm not going to wait for the pump to fail before inspecting it. If I can move the machine so I can get to the pump, I will now see if I can take a look. With all the dog blankets I wash, I'm pretty sure there's a blockage.
Thanks to this video my washing machine works again and I am no longer single.
A good idea if possible is to unhook the drain hose from the back, and try to shop vac as much water as possible out that way too. Helps a lot if you can do it.
Also, make sure all the water is out before you try to use it. A lot of machines will overfill if you don't
Thanks for the tip!
This was the best video yet - thanks so much. Looks like the seal failed on mine and water came through and the copper coils were all burned. Ordered a $100 replacement from Amazon.
Saved me a ton of cash! Can I buy you a beer?
Thanks for the video. It didn't fix my problem, but put me on the right track. I found a brass button that made it past the pump and lodged itself in the rubber hose downstream. Thanks.
Awesome! Glad you got it fixed!! 👍🏻
I don't often comment on videos but videos don't often help me. Thanks!
Thank You Similar Problem but Filter loaded with crap slowing down the water flow to the pump!
Not sure where your from or if the drain is on private property but in many places its illegal to dump anything other than rain water into a storm drain. I know this is an old video but couldn't help but say something.
Great video!!! I thought i was going to have get someone in to repair our washer but this video allowed us to fix it ourselves! Thank you so much!
Glad I could help Logan!
Thank you so much! Your video has been really helpful as I have the same washing machine.
Did you also experience any issue with the spin? Mine stopped to spin.
Thank you again for your awesome video!
Excellent thank you so much 😊
I found a garbage bag tie stuck in mine .. pulled it out and Bingo working again 👌🇦🇺
“We need to fix the washer so my wife can do all the laundry.”
How’s single life treating you? 😂
Sit down, shut up and learn your place, woman, until you develop a sense of humor.
I think the fact she made a joke shows her sense of humour. He was funny also your just disrespectful 🙃
I'm pretty sure that was a joke........but I didn't see her doing a how to repair video...
@@brockettelementarylostfilm8632 😂😂😒😐
@@brockettelementarylostfilm8632 u sit down and grow up, this could be your mom getting attacked in the comments.
This video was incredibly helpful. Thank you
Thanks for the video. Saved me from either buying a new washer or paying someone to fix it.
Great video. I've watched a few of these in the last day. I'm really getting into it!
Yours had excellent camera work, and the lighting seemed ok.
Both the camera steadiness and light were WAAY better than the next best video, which also had great info, but the shaking and dim lighting were very painful. So well done
The first reason I read all the comments was to see others reactions to you having one male hand, and one female hand with lovely red nail polish. So you should probably shave the hand on the left, and make sure you re-do your nail polish as soon as the machine breaks next time!!
..I'm soo surprised there are no other comments about your hands..
It's as if people are focused on fixing their machines..
Thank you from Western Australia, this saved me a repair job!
My pleasure!
The first useful video on RUclips!!!!! Just pulled a whole sock out of mine 😂
Bahahaha
I found a pins and coins out of mine along with gunk ,
I also used half glass of white vinegar and let the cycle run
That cleaned the machine through out.
Thank you!!! None of the other videos showed this exact model! I really appreciate you making this video! It was so easy to fix!
My pleasure Debbie! Glad I could help! 😊
@@ExtremeDIY I wanna be cooperative partner with you. Here is my email：debbieyanjia@gmail.com
If the pump has water coming out, never leave the wires in the way but dont let water go through the cover as a wet pump will shortout and blow the motor board! Also its a really good idea to check the pockets before loading the washer!!
Thanks for the good tips Luke!
No problem! That was a good idea letting the pump dry out so that way you dont blow it! You should make more of these!
Thanks! Hope I don’t have to, though! ;) Just had to to replace my fridge’s defrost control board and my dishwasher’s circulation pump too - all within like a month of this repair! My appliances are freaking out on me!! Lol Got vids uploaded for both of those as well, and I’m trying to really up the vid quality with better lighting, sound, editing, humor, creativity, etc. Check them out and let me know what you think. And would love to have you as a sub! Thanks again!
Before I purchased my 2011 Whirlpool Top load Washer I had a Top Load Whirlpool Washer and it lasted 21 years. These complicated Machines are unreal.
Extreme DIY
I didn’t follow that one, don’t let water go through the what cover???
(“ as a wet pump will shortout and blow the motor board”)
I try to follow your video brother coz my washing is not working the drain
Came to to say Thank you x100
There was a Bobby Pin that flew out as soon as i removed the Filter
(Ours is a Mini Danby washing machine) had a (SE) Code .
So i did what you said and it fixed it
Thank you for this video! I did everything as you said (nobody else on the internet, not even F&P had the instructions or troubleshooting information for this) and it still doesn't work. Maybe you can help me. The fan on the pump is going fine, the wash cycle goes just fine, but when it gets to the rinse cycle, the pump just grinds off and on, and nothing happens. Even when switching it to spin it does the same. The error code is 37, or 00100101 (Pump blockage?) but it is completely clear and clean.
One thing I did note after I had taken the drain pump off and replaced it, I tested it in what I think might have been diagnostic mode and it started spinning in the spin cycle (with nothing in the machine, mind you.) Once I added three towels and ran the washer that's when it did the same thing all over again. Now, I am back to square one and need to go bail out water again.
Do you have any advice for me based on your experience? BTW? I have the same model as you had, the GWL 11
WOOT! got it to work, cleaned out the y connector and found a small clump of stuff in there. That's all it took to make it work again. These washer/dryer sets are for the birds if it takes just a small amount of lint to make them stop working. What a joke. There is something to be said about the workhorse washing machines of yesterday! If a system isn't broken, don't fix it just so it plays a tune and looks cool! ha.
Awesome job Kathryn!!!
Kathryn Gustafson did he mention a y connector? Where is that part.... I’d like to try that next too to see if it will help
@@27photogger I have no idea what a y connector is either, but in mine, I needed to clean the part directly above the drain pump with tweezers. Sticking a finger into that part I could feel the muck that was blocking mine (getting it out was not so easy, but can be done with perseverance)
Excellent directions!! This just saved me a visit from a professional and some cash in my pocket. Thank you for the thorough video!!!
Thanks! I was looking for a new washing machine till I seen this... All fixed and running!
I’m assuming I should unplug the washer before I start messing with the wires.
Thank you 😊..I tried your video and it works..thanks my washing machine is fixed and spinning now
Your video is very helpful👍
Though my model is different, I get a good understanding of the structure/part where the problem that I encountered was tied to.
Was successful to nail the cause of the problem and fixed it. Feel so rewarding - not only the $$ saved but also the gratification from the can-do spirit💪
Thanks a bunch for sharing, very beneficial! Wish you continue to achieve success one after another🤗
Glad to help!! 😊
I drained the black hose first seems to have worked
Love how he has this smirk after saying “so the wife can do the laundry” 😂
She was recording... 😜
@@ExtremeDIY hahaha!
Thanks for the video. Based on your advice, I just completed my mission successfully.
Hey man thanks for the clear and concise video. Opened it up this morning aaaand.. there was a bobby pin in there -_-
This video just saved me a few hundred dollars; thank you!
Hey seemed to have fixed mine too, but now when I turn the machine on, it is trying to fill with water, but pulsing every second, its weird. Any thoughts?
This guy makes me feel like we’ve known each other for years
Wow, what a cool thing to say! 👍🏻👍🏻 Thank you! 😄
Thank-you very much, saved me getting ripped off by a repairer!!!!!
Don't you just love RUclips lol
I. Have plastic wrapped round impeller in the pump... and suggestions on how to get at it...
thank you Colin Farrell
🤣😂
Fabio you're right! I couldn't put my finger on who he looked like until I read your post!
🤔👍🤗
Awesome video worked like a charm following your instructions. Magic.
You saved my washer. Was about to throw it out. Thank you
watching this at midnight because my puppy chewed a hole in my pillow that i didnt notice till all the stuffing came out and totally clogged everything up. lol greee
Thanks for posting this, you sir just saved me a fist full of money, cheers to you
Thanks. This is exactly what happens with our machine.
When drain pump starts acting up like that, you might as well order one to have on hand as it will eventually go out, usually at the most inconvenience time. I keep pump belt and roller set on hand! One very important thing! Follow manufactures instructions as running clean cycles and cleaning out the trap!! It will save you a pain!!!
I will try this
THANKS so much I was able to fix my machine TODAY!!! This video was so simple to follow!!!
My washer wash an older model and pump was side ways with clips but thanks to your video it was a no brainier on what to do😁, actually had toddler's sock stuck in mine lol made my wife pull it out put it back together and ta day works perfect, great video bro keep up the vids
Awesome Justin! Glad you got it cleared out. Thanks for the feedback! 👍🏻
is it okay that the water is going all over that electrical stuff ?
super informative! thank you for posting this
The pump can get blocked if you put mud in the drum and it gets mixed with water, because soil mixture can block the pump, another fault is the objects stopping the propeller from turning, the direction of rotation of the propeller does not matter so it rotates sometimes clockwise sometimes counterclockwise, it's very simple to fix the pump, so make sure the pump isn't blocked otherwise there will be a code error.
Thanks very much, saved us time and money
Mine wasn't spinning right so I took off the dasher and it was full of gunk. Now it is doing fine. The motor was getting hot to.
What’s the “dasher”?
@@27photogger The dasher is in the in bottom that makes the clothes move around. I bought it last year and it hadn't been cleaned, it was a lot of mess. So it works ok now.
I've had 3 washers, 2 used , now 1 new , had new one for 3 months no problems, now its not draining just like the other two!:/ any ideas???
Hi sir my washing machine while drying too much sound coming what is the problem ? Can u tell me pls
Thanks Bro it's.nice to see this, so next time I mit try on my wash'g machine txs
This video helped me bunches!!
Thanks for the video...solved our problem !!!
Thanks for video I was able to successfully fixed mine
Easy to install, works well
Very helpful video. Thanks.
MY SON JUST DID THIS AND IT WORKS
Cheers brother!
Worked like a dream was gonna buy a new washing machine!
#savedmoneynow