How To Get Your Etsy Account BACK If It Was Suspended For No Reason! 😡
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- Опубликовано: 6 июл 2024
- In this video I will share an exact script to use to appeal your Etsy shop suspension, take your through what to expect when trying to get your shop back and a few reasons why this may have happened to you!
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Here is the template for the appeal email to Etsy:
Subject Line - Shop Suspension For FakeStore
Hello,
I opened my Etsy store this week, Fake Store and now it has been suspended. I will be selling Print on Demand products using Printify that I create completely myself. I read through Etsy’s policies and terms of use and do not see anywhere that I have violated the terms of use. Can you please take a look at my shop to see if it is eligible for reinstating? Thank you so much for your time and this opportunity to start my own small business.
Thank you,
X
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Cassiy, you’re the best! You not only provide great information and offer detailed & useful tutorials, you are always encouraging.
Hi Cassiy, I opened my account about a month ago. I already had 20 listings and one sale. It was just suspended today. I was very upset. Thank you for making me feel better. You are such an inspiration.
was it permanent suspension ?
I literally opened my store up last Wednesday. Made my first sale and immediately got suspended without an email communication. I put in an appeal stating I had no idea what I did wrong. I had to search for myself on what the possible issue could have been. I had to further verify my bank info to receive the deposit and all that Jazz. I put in the code and waited about 2 more days and on Sunday in the evening my shop was back up and running! Two hours later, my account was suspended again after publishing more items that don’t violate policy, I woke up Monday morning to an email stating that my account was now permanently suspended with no specific reason given. This is an absolute nightmare. Trying to get in touch with customer service is literally a joke. No one can tell me what I did wrong, but I’m suspended. Such a notable company, with lack of customer service is alarming. I appreciate your kind words of encouragement. This whole situation pushed me to build my own website. Maybe in the future I’ll try back with Etsy 🤷🏾♀️. Thanks Cassidy! You are awesome!
Same for me!!! I have just opened 3 days ago and it’s suspended permanently!!!
Same for me! I got suspended for no reason and I didn’t receive an email yet telling me the reasons why?!
I literally opened yesterday and got suspended today for absolutely no reason. I was only able to add TWO listings! No email explaining why and no communication whatsoever.
Update everyone! Earlier last week I received an email from Etsy finally responding to my pleas and stated that my shop was suspended in error and was reopened. I’m back up & running on Etsy, but will continue with my website as well.
I guess it takes about a month to look into their error.
@@Ruspsycho please see my update below
I love the little motivation at the end. Thanks Cassiy!
Thank you Cassiy for sharing all this information and for your ability to teach in a way that everyone can understand!!!
I was wondering if you can, sometime in the future, do a video about customer service, and how you recommend dealing with different problems that arise.
Thank you 🙏 ❤
You're amazing, thank you. You calm easy to understand approach to things has made this so much easier. I heard you say this in the course, and lol sure enough I got suspended as I published my first store. Fingers crossed your email and approach will work x
Thank you for the words of encouragement at the end! They were great reminders!
Awesome encouragement right at the end. Thank you!! You do a great job with your vids. One of my core people to follow
It was such a helpful content not only in terms of sharing your experience and knowledge but also spreading your positive energy and motivation! glad to found that channel! :))
Thank you for this video, i spent days getting all the sections of the shop all filled in and my first 19 products for them to suddenly suspend my account. Luckily i got the link to appeal and have done this with lots of info so hopefully i will get re-opened. Your words of encouragement are exactly what i needed as it was a bit of a shock !
Hi, did they reppene?
Dear Cassiy, Thank you so much for your kind words and advice to get my account back after it was suspended. I am happy to say that it took Etsy 3 days to release it. I am very grateful to you. God bless you.
SO glad you got your shop back so quickly
I'm your forever follower.@@CassiyJohnson
Thank you so much for this video! My Etsy account was suspended yesterday and by following your advice, I was able to get it restored within 24 hours. You are an absolute Godsend! 🙏
really? it worked?
Thank you for being so honest and breaking everything down.
Thank you Cassiy, this has been a tremendous help!!!!!
Thank you so much Cassiy, I got suspended just like you said might happen. I appreciate all the positive encouragement from you on this video, it was EXACTLY what I needed to hear :)
Are you a new seller?
Just wanted to say your channel has been such a wonderful resource! My 3 day old shop was just suspended today, and within 30 min of submitting my appeal, I was back up and running!
Did they email you why? It's interesting that they did not send me any email on the issue and just suspend it out of the blue. I only got an email from Etsy Community saying to congratulate me on becoming an Etsy Seller and a minute later I am suspended.
@@justinchen1989 no, they didn't email. I waited about an hour to see if they would, then just went through with the appeal process.
I got suspended few weeks ago and am so grateful & proud of team_techz he got my account recovered successfully.
@@justinchen1989Haha..That happened to me too.
me too it's been 6 days and I'm still suspended even after following these tips to appeal @@justinchen1989
You are going to get sooooo many views on this video!!! Awesome, thanks for creating this one.
You are so sweet Karen! Thank you for your kind comment!
Thank you Cassiy! Very helpful and encouraging ❤
Hi Cassiy. Hope you are doing well. Thank you for all your help and support.
I noticed Etsy did some changes recently but along with it my sales stopped. I got the star seller badge for June and I was sooo excited but No sales for two weeks now. I am a little worried. Do you know if any other sellers have the same problem? Thanks ❤
THANKS! Still don't know why I was suspended, but just as you mentioned, it's best to try to log in and see if you're back! That's what happened to me and it only took a couple of days. I DO wish they'd tell-all re why they suspend for not apparently reason...it would be something we could fix before it actually happens.
You must be psychic. I am a website professional and decided to open an Etsy shop for selling tech-related POD stuff to see if stuff sells before launching a website to do it. I was happily adding products via Printify and watching ALL of your videos when Boom - I was suspended. Then I searched for a video from you for this topic and didn't find anything but Boom again - here it is!! I have checked everything you listed as well as other Etsy sellers and I can't figure out what I might have done. So thank you for this! I guess I just wait now. Bummer.
Did you get your shop back? If so, how long did it take?
Cassiy thank you very much, for all valuable information. God bless you.
Thank you very much for your efforts Cassiy !
Appreciate the nice comment, thanks for watching!!
That didn’t work for me and they did not even explain the reason smfh they horrible
Thank you so much Cassiy for all your helpful information and words of encouragement. I have been doing a lot of research on POD and I feel I'm ready to take the plunge to start my own business. Your videos have been very inspirational and are helping me have the confidence to give this a try.
So excited for you to get started Wendy, you've got this! Don't overthink it, just get started today. Open your account and get that part out of the way. That way each little baby step after that doesn't feel like such a big undertaking. Just take it one step at a a time!
Have a happy journey wendy ..God bless u lots of luve❤️
Did you do it? Please tell me you didn't.
ohh my..this is really me right now.....exactly 100% like what you said. Thank you Cassiy for your advise.
You are my go to for POD and always calm my nerves.
I am so glad I can be a calming help to you ❤️ really appreciate your nice comment!
Hello, we had set up a private internet connection for my friend's store. However, his store got suspended. The internet connection (modem) we had was dynamic IP, which means its IP address changes every time it's turned off and on. I want to open my own store. Would it be a problem if I use this internet connection on a different computer?
Hi Cassiy. I was trying to use ur code for printify premium but when I click get premium there’s no area to input the code. What do I do?🙏
This isn’t really related to the topic of this video, but I am new to selling on Etsy and I have a question. I do not offer free shipping on my product, and my first customer just paid 6 dollars for shipping. When I go to print out my Etsy shipping label it costs me $3.59. Does this 3.59 come out of my profit or does it come out of the extra shipping cost that my customer paid? Basically where is the shipping money that my customer is paying going? Thanks
Thank big sis ❤ your video is really very helpful ❤ thank you to making this video for us❤ love you 😍
Hi Cassiy! Thank you so much for your content, very helpful and motivating! What happens if the shop is permanently suspended? Can I open another one? Thank you!
Hello!
Please advise, I created a new account, my identity was verified, and I was asked to provide business registration documents, which I promptly submitted. However, my account was blocked the next morning. In the tax information section, it states that the verification is in progress. It has been more than two weeks, and I haven't received a response yet. Should I continue waiting for a response or file an appeal? Thank you!
I checked a slogan for a t shirt design on the USA trademark checker and a company has it as a trademarked name. Does the fact that my slogan is part of a design with illustrations and the company trademark is just a text name make any difference or can I still be liable to infringement?
My design isn’t published, just in draft.
I read the company trademark descriptor and it is just block text. I guess I’m wondering if it has to be exact to be infringing or it differences make it still viable.
Thank you, Cassiy!
Hi Cassiy, Hope you ok. thank you for the videos again. My Etsy account Suspended after 2 weeks of opening No sale. do you think that i will be getting my account back using your appeal message?
thank you that was really helpful, i'm glad i found your channel
Hi Cassidy. Thank you for posting this video. I have opened an Etsy account for items we make with our laser. The products are completely original and are not in the banned section. The very next day I was informed by the big red banner that the account was suspended and there was a button that offered a option to file an appeal. The questions were generic stating that the name of the account, my name etc.
The next day I was given an email stating the account does not qualify for reinstatement. Do you think I should just keep on trying to appeal this decision? I can be annoying like that, that's no problem! Thanks in advance.
thank you, i hope it works now. I wish my store is open before halloween, before watching this video i thought i was gonna be out of Etsy for ever. Thank you so much i hear this at the right moment.
How do I connect my banking information to PLAID partner? As far as I know Etsy does not have a direct integration with PLAID or provide an option to connect your banking information through PLAID. Therefore, connecting your banking information to Etsy using PLAID is not a supported method. All what I did is selecting the payment method I prefer and followed the on-screen instructions to enter my banking information. That's All. I hope you answer this matter because my account was permanently suspended and I need to know if there was something related to that PLAID thing that I've missed
The support email does not appear to be a monitored inbox. Is there another way to contact?
I would like to know if I can have a store that lists both items from printify and items I do myself.
Hi! Thank you so much for your video and help. How to file the appeal when they ask what actions we have taken to address the suspension and what how will our business practices change in the future, if we don't know what we did to get suspended?? I had a store opened for 2 weeks, got 1 sale. Then opened a second store to sell different things. Didn't list anything yet. BOTH accounts got suspended a few hours later... Never received an email explaining why. Sent an appeal for one of the stores, got an automated message right after saying I was permanently suspended... I would file an appeal for the other store, but I am afraid I will get the same automated answer again.
Hello Cassiy!
I could use your help.
I have tried to set up my store twice and both time have gotten permanent suspension. The email you provided says that it isn’t being monitored and I have figured a way to contact Etsy. Any help would be great
I literally just appealed my shop suspension using your message template and it worked. They replied in less than an hr and reinstated my shop. They said it was there automated system that suspended my account and it was an accident. So THANK YOU 👍🏾
I just tried this and got an email back saying it was non non-monitored email and to go to the Help Center. Did you get that message first before they messaged you back?
@@shanianowlin9566 same
same did you find an email@@shanianowlin9566
@@shanianowlin9566 I just got the exact same message. Did you ever figure your situation out or get your shop unsuspended?
Thanks Cassey. I feel encouraged. I am already at the point of giving up on Etsy. It was so hard to open the shop, and then just a week or so after it opens, they suspended my account. I don't even know what I violated because in my mind, I haven't violated anything. I checked my listings, etc...but I can't figure it out. I am waiting to hear back from them. As you suggested, will use this time to learn. God bless you!
I just had a few students get their shops back after getting "permanently banned" so there for sure is hope! A few of them had to file a few appeals and even complain to the BBB before they got their accounts back but they got them, so don't give up if this is something that you really want! And hopefully Etsy will change the systems so this stops happening to innocent shops soon
How is now your store, Hope it's now fine
@@CassiyJohnson Could you please make a tutorial on how to complain to the BBC? It will help a lot of people who are unfairly suspended from etsy without a reason.
Thanks for this video Cassiy. I was pretty discouraged about my suspension but the pep talk helped. I submitted the appeal acknowledging their "policies" and that I confirmed all my info again. Crossing my fingers. If not, contingency plan here I come 😊
I wish you get your account back soonest! It has just happened to mine too and it's stressing me out.
I got suspended a few weeks ago and am so grateful & proud of team_techz he got my account recovered.
Just wondering, did you get your shop back? Same thing happened to me and I’m frustrated
@@myfamilymunchies Yes, I did. Etsy is so unstable with so many glitches and automated suspension algorithms. When did it happen to you?
@@justinchen1989 it happened 5 days after I opened my account and I appealed and just 3 days later (yesterday) I got an email saying they have reviewed my account and they can’t reinstate my shop with no explanation. I truly don’t know what I did wrong and I’m so confused. How long did it take for you to get your account back?
Hi. I have a listing that says that is item is not available in your region. What does this mean?
Hi Cassiy, Please can you do a video on how to fulfil multiple orders for sweatshirt, tshirt and toddler that a customer bought checking out as one order?
Thank you
Thank u for your kind words I needed them.
Hi Cassiy. Thanks a lot ofr your video. My Esty store get suspended one day after I opened it. I don't know why! I send a mail to support but I got an automatic answer saying this inbox is not monitored! I apply an appeal but nothing change. I don't know what to do! Please help me... 😳
Hello! I have recieved an answer that my account doesn't qualify for reinstatement and they are unable to reconsider this decision. What can I do? ☹️ I have no idea what's excatly was wrong why they suspended my shop, it happened when I wanted to change my bank account. And they don't answer me anymore. Maybe I have to e-mail them?
What do I do if I do not receive an email about the reason for the suspension of the account?😭🙏
Well... as a totally newbie, I made the newbie mistake setting my store in US, but Im actually in Europe (what I correctly set in my billing and personal details).
My account got suspended and the appeal was closed with permanent ban, stating that no further details and communication will be possible.
The question: they already have my personal and bank account information. If I open a new shop, carefully following the advices and guides not to violate anything, will I still get banned because they recofnise its me again?
I literally was trying to buy something and then I was suspended for doing nothing 😭🤷♀️
Hi Cassiy. I hope you can see my comment and give me advice because I haven't found an answer anywhere. I opened my second Etsy shop two days ago, and paid 15 USD fee that Etsy started charging when you open an Etsy shop (I think it started this month) and I realised it was suspended yesterday, so l appealed it and within 24 hours they sent me a message that they reviewed my case and I won't be able to get it back without further explanation 🙁. Is it possible to get a refund of this fee knowing that I got this shop suspended without being able to upload any listing or even set up my shop? Can I create another account and try to open the shop again or it may even affect my first shop?
Thanks! I would appreciate your help.
Thank you so much, have a nice day !!!
Do you need a vat number to sell if you don't have a business or a national insurance number
I’m a buyer not a s Ellet an Di just tried to buy something and I’ve been suspended. No email no notice. And I can’t seem to figure out how to contact support. I’m in a link loop on their help site! Help!! And thank you for this email. You answered so so many questions. I’ll try all this!
I just created a store, got banned, didn't get told why, I appealed and got permanently banned, still don't know why. Which led me here. I'm sure I didn't violate anything. I tried what you said and used the email address and got a reply saying the inbox wasn't monitored. Ie. They won't read it and do anything because they won't see it. Where on earth can I go from here? They said any other accounts associated with me would be suspended too and I'd never be able to even buy from Etsy again. I've had a personal account for buying for 10 years, and another store for a year. Are they both going to get suspended too? No idea who I can even ask about this seeing as they don't monitor their own support email address!
I saw another video about the horrors of being suspended... The shop was doing well, the person quit their day job to do Etsy full-time, got suspended, and then they were really in a pickle. This video has set my mind at ease somewhat. My goal is to make an income where my wife and I can both quit working full-time AND actually retire (we are both in our late 60's). Your video has been VERY helpful. Thanks!
I actually have had very similar fears for a long time because of stories like that but it's been three years and I'm still kicking! I think you really need to do some things wrong to get kicked off. But also an important reminder not to put all of your eggs in any one basket! That's why I have a mockup digital download store and make videos here on RUclips, that way I have multiple incomes coming in just in case anything ever happens to any of them
It's lies dude. Once the Etsy bot bans you, you and any shop you open will be banned forever. Make money some other way. Etsy is 100% trash and you are lower than scum to them.
Please don't do that John! There is really no way to be safe from Etsy suspension, it really is a lottery ticket.
@prosk8er1995 that's what I'm saying. They'll ban you for nothing and they will continue to ban any store you start for no reason. Etsy is trash. I'd love to watch them get myspaced.
Hi . Today my Etsy account was permanently suspended , it’s saying to policy violations , over due bills or registrations I haven’t met . And also saying that my shop has had more policy violations . You think I can bring my account back ? 😭😭😭
My account got suspended..I worked so hard and finally got sales and now the product have not even got shipped out. They asked for refund already...and I have filled an appeal. I have not got any email from Etsy about my suspension.....when can I get my account back?
I opened my shop feb 19 2024. Created 1 listing. Went back next day to find to add another listing and found my shop suspended. I filed appeal pretty much saying what you said to write. Etsy responded within the hour saying I don’t qualify for reinstatement and refused to tell me why. I’m still very upset.
Etsy is not replying upon my suspension appeal request for last 2 months. What should I do?
I've had an Etsy account since 2016 and have only BOUGHT items. (3 times) I have NEVER had a shop to sell items. The last item I bought was in March 2023, and in August 2023 my account was suspended. I appealed and received a response in 24 hrs stating that I don't qualify to have my account reinstated due to "intellectual property policy". I have no idea why
Hello! i'm a regular buyer, i was trying to purchase something for my wedding but it didn't go through and when i tried again i got a red notice that my account got suspended. The thing is that i didn't get any email explaining why or how to restore it! When i start searching it only appears that shops accounts and sellers account normally get suspended, and any help that etsy provide on the page is for those accounts, but im just a regular account, never sold anything or have any listings. The email that you provided didn't work so i have no one who can help me. i tried for the appeal but i'm not even eligible for that.. (by the way, i did check the spam, i didn't get any mail from them) I just wanted to buy products for my wedding :(
Thanks for this video. I have been trying to get my store started and Etsy denied my appeal. I'm going to use your template to reach out again and see if I can get my store back. Appreciate the encouragement, it's so frustrating seeing my store not being reinstated after the appeal form was already filled out telling them it was a mistake.
I finally reinstate back my shop after reaching out to *miamihack7* he's the best i know
Did it help?
No I dont think so? I ended up having success using my husbands name to open a new one and used that one as my store. The ones they flagged I don't know if they even looked at it?@@vanyla5736
Thank you very much!! I hope i can get back my etsy shop too!
I finally have my suspended Etsy shop fixed after contacting *miamihack7* he's the best
Can you approach ETSY Trust & Safety on my behalf to activate my Suspended Shop?
I just tried this and got an email back saying it was non monitored email and to go to the Help Center. Is that just a generic message?
Yesterday I received an email that my account was permanently suspended. I had no prior warnings or violations. I opened my shop about a month ago and had a handful of orders with no issues. I have not violated any terms and the email offered no explanation as to what I did wrong. I sent an appeal and received a generic canned response in less than 24 hours of filing my appeal that my appeal was denied. They also stated they would not reconsider or respond back any further on it.
I am at a loss as to what to do as I feel like this must be a mistake and they didn't really review my case before rushing to send a generic template response with no reason given for my suspension. Has anyone else dealt with this? Is there anything else I can do to have them further review this and at the very least give me an explanation as to why I am being permanently banned?
I was suspended before, and then again. I was trying to send an appeal but it goes bck to first done appeal.
Hi. I just today received an email from Etsy saying my shop was permanently suspended and that I could not shop either. I am upset because i we t them what they asked for and they still now permanently suspended my account. It’s not even a year that it’s open. Do I file a second appeal? So glad i came across your video.
Any conclusion on the story?
Hi! I hope you can help me. I'm trying to set up etsy shop and I do not have credit card because I hate debts. I only buy what I can using the money that I have.
Can I use my bank debit card instead for the billing information? I've watched a couple of youtube vids that they are able to use credit or debit card for the billing information in setting up acct. but right now when I am filling information in that section, there is only the mention of Credit Card. Can I assume that I can use Debit card for that???
Thank you!
I got suspended few weeks ago and am so grateful & proud of team_techz he got my account recovered successfully.
Cassily, My new blanket shop was suspened. I filed and appeal but the email you provided is not a monitored email inbox. It came right back to me telling me this.
I am currently in China, and Etsy doesn't work without vpn for me. how do I open print on demand shop legally? I got suspended I suppose for logging into Etsy with vpn on. what do I do?
What are you supposed to do when they suspend your account, and you still have orders to full fill? Etsy took away my access to even being able to print the labels and support chat has been disabled as well.
what if you already file the appeal and they emailed back within 30 mins saying that suspension of my account is final?
I just sent the appeal and Etsy reinstated my account within 5 minutes, thank you so much😊
It gives me a glimpse of hope that there is human there who reads those appeals, I am still waiting for a reply. Two weeks have passed. What was the reason of your suspension?
@@gosiaka445 They sent me an email and said that my account was suspended in error and they will reinstate my account.
Hi! Sorry to bother. You said you sent the appeal ( was it through the appeal button on your dashboard?). What did you enter when they asked you in the appeal form what actions have you taken to address the suspension and how will your business practices change in the future? If we don't know what we did to get suspended...
I just opened my store 2 days ago. Published my first 4 items and now it is suspended for no reason, no email. Items were designed by me, no trademark problems . Very sad now , I was really happy when I opened my store
how is it now
Just wondering, did you get your shop back? This is so frustrating. Best wishes to everyone!!
nope, it got banned @@myfamilymunchies
I just opened my POD shop and I had it on vacation mode cause I needed to make changes which I only had two things on there well I took it off vacation mode today and I deleted the two items and I added another item from printify and I made a mistake so I was trying to correct it and boom my shop is suspended! And I know I did nothing wrong cause I already checked for trademark!
I hate that you can’t talk to a live person that you have to depend on an email and they won’t get to you until days later I’m alread frustrated wanted to give up😢
And they said I was going to get an email about it and I never did! All my information is correct so I don’t know why I got suspended maybe I was doing something and printify was doing something at the same time
Thank you for all your insight. I was in the middle of setting up my account when they suspended it. After the appeal, they said they can't reverse it. But I still don't understand what I did wrong when I had not finished setting it up. Is there any other remedy? Thanks for your help.
You didn't do anything wrong, it's just that an Etsy employee had a bad day or something. I'm going through exactly the same thing - a permanent ban without any given reason, and knowing that I didn't do anything that violates their policies. Very frustrating.
Hi Cassidy, I opened an Etsy page and posted one listing. I got immediately suspended but I have only used my own content and photos of a handmade scarf that I made. I also put all my information in correctly, so I am not sure why this happened. I submitted an appeal and got an immediate email response that said my account was permenately suspended, but I can still log into my account and it still says that they are reviewing my appeal. I am not sure if I should send the email or just wait, what should I do?
@katarinakitt6418 I'm in the same boat as you. Did you ever get your shop back? Thanks!
Another great video.
Got my account suspended after being open for two weeks, submitted an appeal stating i hadn't done anything wrong. A couple of hours later i realized my VPN usage might've gotten me flagged so i sent a message to them stating that. Then i settled in for what i expected to be a two week wait.
Imagine my surprise when exactly 48 hrs after my account was suspended it was unsuspended with no fanfare or message.
I guess I got lucky?
Glad you got it back! Did they mention the reason it was suspended?
Hi Cassiy,
I wanted to log into my Etsy account and they say the email address is incorrect. Knowing that when I send a message to my email, I receive it, but through Etsy, I do not receive any message, and after one day I am surprised that my email has been closed, I wanted to retrieve it through the phone number. I get nothing.
Thanks for your attention.
I got permanently suspended because I sold 5 items I have no idea what I did wrong I got no email nothing about breaching violations I have no idea why but I’ve appealed so we will see
I think this platform should be sued, and I think the way to take it against it is to play on the psyche of users, and manipulate users' information for unclear purposes, if one of you agrees with me, put a comment and we will create a platform that defends the rights of users
When I opened my shop it said we agree we cannot sue them in court 🤷🏻♀️
Letsgo
Need to sue these craps, SOOOO many suspensions and businesses destroyed without a reason
hello Cassiy, thank you for the advice. I want to ask, what should I write in the appeal? because my account suspended with no reason
This was exactly what I faced some time ago. I appealed many times to no avail. It's sad that the support team doesn't give necessary when we need them. I got mine restored. I still remember that it was XSOLVE.1 who saw me through the process. I suggest you locate them to get yours back
Hi Cassiy, I tried the Help Center but it said that "the account doesn't have an issue eligible for appeal" so I tried sending an email as you suggested. I got an email back right away stating that the inbox is not a "monitored" inbox. I'm wondering if you think that means no one will read the email or that It just might take longer to get a response? I've checked all my email folders and I don't have an email nor do I have any idea why they suspended the account. I had it set on pause for awhile so I'm thinking maybe that's why but now I can't even purchase anything on Etsy, even with my personal etsy account so I'm stumped. Any help is much appreciated.
I have the same question! Did you get it resolved?
@@melaniel5678 @bobbikaye3914 ETSY IS A JOKE ! Have you found any alternative platform ?
Hi, I opened up my account on Etsy and everything was legit. It activated in the same day. Turns out I’ve used the same email address to open another account back in 2021 which there wasn’t any info or purchase made on that account. I think they’ve matched it and banned before I sell anything. Now both account has suspended and I cannot login. Is there anything I can do to recover ?
is there a new email to send to? I sent to this one and it said it is not monitored?
Apologies but this wasn't clear. Do you suggest to submit the appeal through the Etsy website as well as sending an email to Etsy support? Thank you. I just received a permanent suspension and am really concerned about it. I really want to get my shop back.
I had that same experience and am so grateful & proud of team_techz he got my account recovered successfully.
Cassiy, what if I had multiple bestselling designs on etsy stolen, put up on a number of freestanding websites, then those sellers come in and file an etsy infringement against me (even though it's my design they copied)? Have you had this happen and what to do if it does?
I've never had this happen to myself but if someone files a copyright infringement against you, you can just fight it and then they have 10 days to get a lawyer and prove that they already had a copyright filled for that design.. Sorry if this happened to you!
Wow thats horor
I got suspended before I even got through the setup
They're a complete joke of a company. Suspending people constantly for no reason.
Mine got banned for the 20 cents and even after I paid it but it’s still suspended
My account got permanently suspended. Does it mean I can't create a new account?
I set up a store and it literally got shut down with no email and no recourse. It’s certainly eye opening and now as a consumer, I won’t even be using Etsy anymore . It’s horrendous
3 days into opening Etsy and I was just beginning to list items and I’ve been suspended. I will review this RUclips video you posted to understand what my next steps will be. Thank you.
Thanks Cassiy, I followed your step by step and got my store back today. Now I can start listing again. Much appreciated.
@@Kuau325 SCAM
Hope you are doing well there! How long did it take you before the communicated with you and reinstated it?
@@justinchen1989 it took them a week to get back to me luckily I got my store back in 5 days, so by the time they contacted me my store was already back. I checked my store daily to see if it was re-opened after I appealed.
Thank you Cassiy,
If anyone knows or has experience getting an account permanently suspended? I filed an appeal and they basically told me that they couldnt comment on their decisaion and that there would be no further communication. I cant find what I did wrong I verified everything before posting to make sure it was not trademarked or copywrited. If anyone has any info please lmk :)