They do ban shops randomly. We went through the policies with a fine tooth comb and ensured we didnt violate anything. Still suspended. No explanation. Denied appeal. And still no clue what problem even was
Have you tried the "Request a call from Etsy Support" option on the Etsy Help Center where you can talk with the Etsy support team? Here's the link: help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback.
@@brandontimothyon call they said my case is escalate I have to wait for email but still didn't get any positive response..I still have chance for file appeal but I m afraid if that decline..
My feeling is that they just ban shops randomly, even if you follow all the suggested, they do it without reason and without warning and without explanation.
Hi there, I've been strugglingto kickstart the store without getting banned. I, too, am in Canada and I'm wondering if you had any tips or a playbook of sorts on how to structure each store? Thanks so much!
My shop was suspended after a year and a half. 570 clients and business is gone. Yeah - NOT I created a Shopify store alongside when I built my shop ahead of time. Why would I give Etsy that much control over my business?That’s stupid and if you don’t protect yourself- good luck! What’s crazy is I still had access in my account (never logged out) and got all my money left. Then I scraped all the emails for all orders and downloaded the data for all orders to email each client letting them know I moved off Etsy. Although I was annoyed by this, I was already set up outside of Etsy to stay IN CONTROL of my business - not Etsy. If you’re selling - you have a viable business - create your own website and protect your assets. I did not sell anything Disney or any other violations, but when you don’t get answers as to why they did this - I was done. Bye Etsy!
The sentence is clear, but to improve its clarity and flow, consider this revision: If my existing shop was never banned, can I still use the same IP address and personal details?
They suspended my shop straight away not giving me a chance to do anything. On top of that they still demanded payment for the initial listing they force you to create, even though it was removed within seconds.
Can you please make a full video on posting too many listings per day? I can't find any information on this at all. Can you show examples and is this something new? This is a massive subject that I think many sellers can benefit from please and thank you.
Here's a warning to anyone opening an account with etsy. I'm in the UK and opened a shop a few months ago and was shocked to see they charged my £22 to join and the very next day permanently closed my account just because I changed my shop owner name to Admin. How is it even legal to do this? I did put in a request but we all know etsy policy on this..... no reply at all so Silverman is now lining his big pockets taking your entry Fee then letting an algorithm boot you out. He should be ashamed of himself.
Hi, thank you for you video! I have tried to open a store last year and never listed even one product for sale. Etsy never contacted me. Yesterday I tried to get back to opening the store and found out my account was suspended. I understand that this is due to the reasons you described (about not filling out enough info and not posting items) and I totaly get why they suspended my acoount. But, why do they block me like that, no clue: "You can’t sell or shop on Etsy anymore using this account, or any other account you create". And I can't file an appeal:) Have you ever encountered with such type of a ban?
A few months ago I tried to open an Etsy shop and I put my billing information wrong (different card than the one listed on the shop). I didn't know that was a problem. I eventually closed that shop (months later) and tried to open a new one, with all the correct information, and all the listing information and quality photos, and I even wanted to sell my own photography, so no copyright uses there, and they wouldn't even let me finish the shop setup with the authentication process, I got a banner again saying I was suspended again...
thanks for sharing this! really appreciate it! I'm also in Canada but my product is a made-to-order item, which will be shipped from another country, in this case, which country should I put when registering the shop? thanks!
My shop was suspended for no reason today. I registered for etsy 3 weeks ago and not yet selling anything lol. Came to youtube to know what did I do wrong. Considering ebay now...
Hi Brandon, I have a question: Unfortunately I already opened my shop before and I am currently working on my listings but they are not yet ready. Therefore I have a opened shop (one week) without listings. I am afraid to get suspended now. What can I do to avoid this? I read about 'vacation mode' you think that will help to avoid getting suspended? Thank you for your time
Be careful with vacation mode too. I had my shop in vacation mode for too long and now my shop is banned. It doesn't say that there is a time limit in the House Rules, but just something to consider.
I didn’t know you weren’t allowed to buy something from your own shop. I opened a digital product shop on Etsy recently and I bought 3 items total from my shop to make sure I did things right and things were working smoothly. They haven’t suspended my account yet, and it’s been probably about a week since I last bought from my shop. Should I be concerned that there is a chance they will suspend my account still? 😅
I have the same situation just now with my own purchase. Do they suspend your shop in the end and what's the situation now? I am struggling how to appeal.
Just got a vacation suspension... i dont know what i did wrong... the banner says verify your info... but i added my passport when i opened it and there's a 2-5 business day waiting time. its ben 3 weeks.. don't understand how it works..
Just got banned yesterday and i see that i was off to couple of these tips.🤦♂ What if i m moving countries every now and then? What's happening then with my location and ip address?? Also, what if i start a new store on different ip address and move to the old one? Does it have to match with my physical address? As you might see, i m kinda lost now contaplating if i should open a new one and how...great video tho..thanks
How to switch back and sell on etsy for free Because I'm not making money right now.I really can't keep up with the balance monthly fee Now my count suspended
Hi ! thanks for the videos. I'm having a hard time understanding the niche category. Is “instagram template" a niche? or should you target "instagram template for a particular subject? thank you very much.
Hi there! "Instagram template" is a broad term. And yes, to be more specific, it's better to target "Instagram templates for a particular subject." For example, you could focus on "Instagram templates for fitness enthusiasts" or "Instagram templates for food bloggers." This way, you're targeting a more defined audience with your products. Hope that clears things up! 😊
My account was suspended now I want to delete my account but I can’t delete it and I don’t want to pay anything so do you think can I still delete my account without paying ?
@@shaikhsaqlain8953 no reason. I got suspended too, was waiting for their reply to my appeal for 14 days. Then they just replied that they will not recover my account, that's it
Hi Brandon, Regarding personal information, since I am 17 years old and I already have a debit card in my bank because in my country you can have an account and a card already at 16 years old, is there any rule on the etsy platform that you have to have more than 18 years to start a new shop
I wanted to see what a customer would experience when they will by my product. So i used my second etsy account to by one of my products and i was suspended. Should I admit my mistake to them in my appeal?
Never do that again. As for your appeal, it's best to be honest and admit your mistake. Explain that you wanted to understand the customer experience but now realize it was against Etsy's policies. Assure them it won't happen again moving forward.
It's best to display the location of your POD provider below your shop name. This helps customers know where their products will be produced and shipped from.
Hi. Currently I’m in Singapore and would like to open a shop. However, I will be living in the Philippines for 2 months starting on August. Will that still be okay? Or my account might be suspended due to different location or ip address?
@@brandontimothyNo, that is wrong advice! You need correctly address of where you lived to shipped and dropped off from the post offices. You can't be two places at once. You will get banned permanently from Etsy.🙂
One of my friend bought two item from my shop using her own credit card . The etsy cancelled the transaction after few hours and banned my account but the notification shows copy infringement but no email I received from etsy about copyright infringement or suspension of shop. I reached out to etsy and after emailing them for a week it still says the shop is suspended but i have notification on my shop stating that the appeal is in process. I really don’t know what is happening
I've been banned for life from Etsy because of copyright, yea 100% my fault. Do you think I'm banned by my name? Because when opening a shop or create an account, I should give my bank account (even if I can manage this), but I must give my ID, so they will see my name aren't they?
@brandontimothy I just started with process for listing 1st product in. The process from "shop preferences" till "your shop security". The process not yet complete the end of "your shop security". My account had been suspended with unknown reason and appeal had filed in a short while just received the etsy message that my account doesn't reinstated. I had emailed them to find out the reason but still unresponsive from Etsy. What should do?
Have you tried requesting a call from Etsy Support? If not yet, here is the link: help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback. You can talk with someone from the Etsy team, which may expedite your request. Good luck!
A few months ago I tried to open an Etsy shop and I put my billing information wrong (different card than the one listed on the shop). I didn't know that was a problem. I eventually closed that shop (months later) and tried to open a new one, with all the correct information, and all the listing information and quality photos, and I even wanted to sell my own photography, so no copyright uses there, and they wouldn't even let me finish the shop setup with the authentication process, I got a banner again saying I was suspended again...
They do ban shops randomly. We went through the policies with a fine tooth comb and ensured we didnt violate anything.
Still suspended. No explanation. Denied appeal.
And still no clue what problem even was
Have you tried the "Request a call from Etsy Support" option on the Etsy Help Center where you can talk with the Etsy support team? Here's the link: help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback.
@@brandontimothy I lost my account as well - I called them and they emailed me back saying "We can't state why"
@@brandontimothyis there any other link besides the phone link, because I can't speak english directly
@@brandontimothyon call they said my case is escalate I have to wait for email but still didn't get any positive response..I still have chance for file appeal but I m afraid if that decline..
@@salman550Have you got your account back?
My feeling is that they just ban shops randomly, even if you follow all the suggested, they do it without reason and without warning and without explanation.
Ya I have 15 shops running at all times on different ip, device id’s and different peoples id and banks. Currently at 12% ban rate
Hi there, I've been strugglingto kickstart the store without getting banned. I, too, am in Canada and I'm wondering if you had any tips or a playbook of sorts on how to structure each store?
Thanks so much!
My shop was suspended after a year and a half. 570 clients and business is gone. Yeah - NOT I created a Shopify store alongside when I built my shop ahead of time. Why would I give Etsy that much control over my business?That’s stupid and if you don’t protect yourself- good luck! What’s crazy is I still had access in my account (never logged out) and got all my money left. Then I scraped all the emails for all orders and downloaded the data for all orders to email each client letting them know I moved off Etsy. Although I was annoyed by this, I was already set up outside of Etsy to stay IN CONTROL of my business - not Etsy. If you’re selling - you have a viable business - create your own website and protect your assets. I did not sell anything Disney or any other violations, but when you don’t get answers as to why they did this - I was done. Bye Etsy!
how did you get the emails?
The sentence is clear, but to improve its clarity and flow, consider this revision:
If my existing shop was never banned, can I still use the same IP address and personal details?
Launching my shop soon and your video was SO helpful! Thank you 🙏🏼
You're so welcome!
Thank you so much for this, Brandon😊❤ You’ve answered my request. Awesome!
Happy to share! 😊
They suspended my shop straight away not giving me a chance to do anything. On top of that they still demanded payment for the initial listing they force you to create, even though it was removed within seconds.
I created my etsy shop today, reading all their policy. Got permanently banned straight away! No explanation why :/
Can you please make a full video on posting too many listings per day? I can't find any information on this at all. Can you show examples and is this something new? This is a massive subject that I think many sellers can benefit from please and thank you.
I could listen to you talk Etsy All day haha. 2 videos down... a lot more to go!
Wow, thanks!
Here's a warning to anyone opening an account with etsy. I'm in the UK and opened a shop a few months ago and was shocked to see they charged my £22 to join and the very next day permanently closed my account just because I changed my shop owner name to Admin. How is it even legal to do this? I did put in a request but we all know etsy policy on this..... no reply at all so Silverman is now lining his big pockets taking your entry Fee then letting an algorithm boot you out. He should be ashamed of himself.
Hi, thank you for you video!
I have tried to open a store last year and never listed even one product for sale.
Etsy never contacted me. Yesterday I tried to get back to opening the store and found out my account was suspended. I understand that this is due to the reasons you described (about not filling out enough info and not posting items) and I totaly get why they suspended my acoount. But, why do they block me like that, no clue: "You can’t sell or shop on Etsy anymore using this account, or any other account you create".
And I can't file an appeal:)
Have you ever encountered with such type of a ban?
A few months ago I tried to open an Etsy shop and I put my billing information wrong (different card than the one listed on the shop). I didn't know that was a problem. I eventually closed that shop (months later) and tried to open a new one, with all the correct information, and all the listing information and quality photos, and I even wanted to sell my own photography, so no copyright uses there, and they wouldn't even let me finish the shop setup with the authentication process, I got a banner again saying I was suspended again...
Good man, good vibes. Appreciate it
thanks for sharing this! really appreciate it! I'm also in Canada but my product is a made-to-order item, which will be shipped from another country, in this case, which country should I put when registering the shop? thanks!
Yes, it should be your country.
I sell bead jewellery and in the description said comparable with all major brands such as Pandora , would that be infringement .
My shop was suspended for no reason today. I registered for etsy 3 weeks ago and not yet selling anything lol. Came to youtube to know what did I do wrong.
Considering ebay now...
Hi Brandon, I have a question: Unfortunately I already opened my shop before and I am currently working on my listings but they are not yet ready. Therefore I have a opened shop (one week) without listings. I am afraid to get suspended now. What can I do to avoid this? I read about 'vacation mode' you think that will help to avoid getting suspended? Thank you for your time
Be careful with vacation mode too. I had my shop in vacation mode for too long and now my shop is banned. It doesn't say that there is a time limit in the House Rules, but just something to consider.
I didn’t know you weren’t allowed to buy something from your own shop. I opened a digital product shop on Etsy recently and I bought 3 items total from my shop to make sure I did things right and things were working smoothly. They haven’t suspended my account yet, and it’s been probably about a week since I last bought from my shop. Should I be concerned that there is a chance they will suspend my account still? 😅
I have the same situation just now with my own purchase. Do they suspend your shop in the end and what's the situation now? I am struggling how to appeal.
Just got a vacation suspension... i dont know what i did wrong... the banner says verify your info... but i added my passport when i opened it and there's a 2-5 business day waiting time. its ben 3 weeks.. don't understand how it works..
Just got banned yesterday and i see that i was off to couple of these tips.🤦♂
What if i m moving countries every now and then? What's happening then with my location and ip address?? Also, what if i start a new store on different ip address and move to the old one? Does it have to match with my physical address?
As you might see, i m kinda lost now contaplating if i should open a new one and how...great video tho..thanks
Starting a new store on a different IP shouldn't be an issue, but ensure your account details are accurate.
How to switch back and sell on etsy for free Because I'm not making money right now.I really can't keep up with the balance monthly fee Now my count suspended
Hi ! thanks for the videos. I'm having a hard time understanding the niche category. Is “instagram template" a niche? or should you target "instagram template for a particular subject? thank you very much.
Hi there! "Instagram template" is a broad term. And yes, to be more specific, it's better to target "Instagram templates for a particular subject." For example, you could focus on "Instagram templates for fitness enthusiasts" or "Instagram templates for food bloggers." This way, you're targeting a more defined audience with your products. Hope that clears things up! 😊
@@brandontimothy Thank you for your answers 👍🙏
My account was suspended now I want to delete my account but I can’t delete it and I don’t want to pay anything so do you think can I still delete my account without paying ?
What timing, I just got my account suspended this morning 😭
Reason ?
@@shaikhsaqlain8953 no reason. I got suspended too, was waiting for their reply to my appeal for 14 days. Then they just replied that they will not recover my account, that's it
@@shaikhsaqlain8953theres no reason ever
Have you got your account back?
Selling copyright infringement property still?
Hi Brandon, Regarding personal information, since I am 17 years old and I already have a debit card in my bank because in my country you can have an account and a card already at 16 years old, is there any rule on the etsy platform that you have to have more than 18 years to start a new shop
I wanted to see what a customer would experience when they will by my product. So i used my second etsy account to by one of my products and i was suspended. Should I admit my mistake to them in my appeal?
Never do that again. As for your appeal, it's best to be honest and admit your mistake. Explain that you wanted to understand the customer experience but now realize it was against Etsy's policies. Assure them it won't happen again moving forward.
@@brandontimothy thank you so much for answering me! I appreciate your input and will follow your advice!
I did the same mistake. did you got your shop back after explaining your issue to etsy.?
Good Advice!
🙌
When I do POD, which location should be visible below my shop name? The location/country of my POD (USA) or my own (Germany) ?
It's best to display the location of your POD provider below your shop name. This helps customers know where their products will be produced and shipped from.
Perfect, thanks! That's what I did 🙂
I'm from China and I want to open a store on etsy, can anyone help me?
Hi. Currently I’m in Singapore and would like to open a shop. However, I will be living in the Philippines for 2 months starting on August. Will that still be okay? Or my account might be suspended due to different location or ip address?
It's totally fine!
@@brandontimothyNo, that is wrong advice! You need correctly address of where you lived to shipped and dropped off from the post offices. You can't be two places at once. You will get banned permanently from Etsy.🙂
One of my friend bought two item from my shop using her own credit card . The etsy cancelled the transaction after few hours and banned my account but the notification shows copy infringement but no email I received from etsy about copyright infringement or suspension of shop. I reached out to etsy and after emailing them for a week it still says the shop is suspended but i have notification on my shop stating that the appeal is in process. I really don’t know what is happening
It isn't allowed to sell copyright infringement property. Read the rules and policies on Etsy. It is too late as are banned on Etsy.
@@laradavenport903 it was suspended in error as etsy said. Got my shop back ✨🧿
@@laradavenport903 there was no copyright infringement. It was a error. But I got help from etsy team and they reinstate my shop ✨🧿♥️
I've been banned for life from Etsy because of copyright, yea 100% my fault. Do you think I'm banned by my name? Because when opening a shop or create an account, I should give my bank account (even if I can manage this), but I must give my ID, so they will see my name aren't they?
How ? Lifetime banned ? Why specifically you did
@@shaikhsaqlain8953 Yea lifetime banned. Selling something that had a known logo...
@brandontimothy I just started with process for listing 1st product in. The process from "shop preferences" till "your shop security". The process not yet complete the end of "your shop security". My account had been suspended with unknown reason and appeal had filed in a short while just received the etsy message that my account doesn't reinstated. I had emailed them to find out the reason but still unresponsive from Etsy. What should do?
Have you tried requesting a call from Etsy Support? If not yet, here is the link: help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback. You can talk with someone from the Etsy team, which may expedite your request. Good luck!
Have you got your account back?
A few months ago I tried to open an Etsy shop and I put my billing information wrong (different card than the one listed on the shop). I didn't know that was a problem. I eventually closed that shop (months later) and tried to open a new one, with all the correct information, and all the listing information and quality photos, and I even wanted to sell my own photography, so no copyright uses there, and they wouldn't even let me finish the shop setup with the authentication process, I got a banner again saying I was suspended again...