Do you have a Sony a7iv? Let me know if you have experienced this issue. ⭐5 Hidden Video Features on the a7iv You Didn't Know About: ruclips.net/video/aALw8RCQT98/видео.html ▶️How to Set Up the Sony a7iv for Hybrid Shooting? ruclips.net/video/s0rJue_wCrM/видео.html ▶️Differences and similarities between the A7iv and A7iii: ruclips.net/video/W8VLyR7tNCI/видео.html ▶️What Settings to Adjust on the Sony a7iv Before You Shoot: ruclips.net/video/e8xOdHt7_mI/видео.html ▶️All about the Sony a7iv: ruclips.net/p/PLEIhipL-_hKSwPggeG_4WFdfiQNxov8Xu (Apr 7, 2022): Upgrade your Firmware to V1.01: www.sony.com/electronics/support/e-mount-body-ilce-7-series/ilce-7m4/downloads ⭐Watch Chris Brockhurst's video on overheating tests on the Sony a7iv: ruclips.net/video/XN4PEqT6jHo/видео.html
This setting is important for the Alpha 6400 as well. I thought everyone changes it on all Sony cameras, but it seems to be uncommon as you are not the only one talking about it.
@@MiroAcronymity Yeah it was never common for me on the previous Sony cameras I have shot with. Good to know that it happens to the a6400. Never happened to me on the a6300 or a6500, or the a7iii
I'm having overheating issues while just outputting clean hdmi, sitting idle. Have you seen it heat up while using the clean hdmi out? Even idle without recording? I exchanged my first one for a new unit and still have the same problem. I feel like I'm crazy, Sony is trying to tell me that should be normal. It's pretty unusable as a video camera with an external recorder, like on a gimbal or shoulder rig. All it takes is a couple 1 minute video clip recordings internally while outputting hdmi to overheat it. No matter what the resolution or bit depth.
@@MiroAcronymity indeed. I need to get an infrared thermometer so I can give you a number but it's really hot. It'll run just on external output for maybe an hour in a cool room, sitting idle but it'll get so hot that I can't touch it. Both copies have done the same. If I record even a minute of internal footage every few minutes while outputting hdmi, it'll overheat and shut off within 15 minutes. If I set the overheat temp to low it'll shut off even faster.
We have several A7IV cameras and one of our has this issue and the others don't. I'm convinced there are bad apples in the batch of cameras released. For example, the camera that has issues first gave that warning while I was NOT recording. I just pulled it out of the box and was setting up the menus for about 20 minutes when the warning hit. Huh? I wasn't rolling yet. Been using Sony Alpha cameras every week since July 2014 and never seen that! Warning message even while just setting it up in a cool house in the winter?! 5 mins later it shut down. Woah. So I labeled the camera so I knew which one it was of my batch and switched to high temp mode and all went well. The other A7IV cameras did not show that warning that night and I purposefully took a while setting them up...as long as that first one in standard mode. The final straw was our first wedding yesterday with them. Church ceremony, indoors, cool temps. All on same settings and all 3 A7IV cameras (plus our A7siii that I've been using for over a year) set to high temp mode. Only the original "bad apple" had issues. After about 20 minutes of rolling we got the high temp icon on that camera only. I pulled the LCD away and it went away shortly after. The others I left rolling with the LCD flush against the camera just to see what happens. No temp warnings on the others. And they rolled for 65 minutes straight 4k60p. Again, the one bad apple had issues before I ever hit record. I'm convinced there are bad copies of this camera out there. There's no way this one bad copy will last thru a hot summer of hot weddings here in Los Angeles so we're gonna send it back to B&H for a replacement asap. Just thought I'd share. Happy shooting.
Thanks for sharing and good to know! So it does seems like some are bad apples and I might have gotten one. Anyway hope Sony releases that firmware upgrade addressing this soon. Happy shooting!
I had the same exact situation, I was just going through the menu settings for 20min or so without shooting any video and got the overheating warning and shutdown. I'll try the settings Mario recommended. I'm hoping this isn't a "bad apple" as I don't really want to deal with the hassle of returning to B&H, so do you think there really is a bad batch that can't be fixed via a firmware update? I will routinely be shooting 4K interview videos with this camera that will exceed 30m of recording time in many cases.
@@markmarino6158 So far in the few tests I've done, I'm lost. No consistency. Frustrating. No longer sure about my "bad apple" theory even though I was convinced of it given how the first setup and the first big shoot went with only one camera having the issues. But it's been performing the same in my tests so I'm lost. Enabling the High Temp setting and pulling away the LCD screen obviously help alleviate overheating but I'm now on to comparing testing various codecs on 24 vs 60p and then the difference between heat performance when the camera is on a tripod vs handheld, etc. I don't know if firmware fixes will help and honestly I wouldn't rest my hopes on any quick fix like that coming. Seen some videos where using the Sony batteries help too vs 3rd party. I only use Sony batteries so for me, that's a non-issue. If I find anything significant out I'll try to report back.
Same!! Setting it up for around 20-30 minutes was too much. And it felt quite warm on the outside! More than it should I guess. So I will send mine back! Thanks for confirming my doubts! Oh I just saw the second comment x_X hmmm maybe I will test some 4k shooting today by myself just to see how it performs in the same environment. But I am not feeling good with that cam at the moment so probably send it back anyways :/
Switch to V90 SD. Ok, guys, I'm posting that comment under every video related to Sony A7IV overheating issue, because it solved the problem for me and I'd be happy if it helps you. I've browsed through dozens of videos on that subject and most of them didn't mention that particular thing. Yes, auto power off temp works. Opening the screen and battery door works too. Eventually it allowed me to record 35 min instead of 15 min in 4K 100M. Better, but not perfect. External recorder, switched off linking, camera grip, etc. probably does its job as well. But V90 SD card instead of V30 allowed me to record a 2-hour take easily. The battery exhausted earlier. Maybe that's dumb, but having been an A7III user, I never thought the card would be such a gamechanger. In fact, yes. Slow cards just don't have enough capacity, being overheated while trying to process the recording, they overheat the camera internally even though it stays cool on the surface. Don't bother with CFExpress, just a regular V90 128G card would do the thing. At least it worked like a charm for me. Thanks for the video, Mario 👍
This is an issue I'm facing right now. Have the V90 card. Tried the settings mentioned above except for the linking one. What does the linking feature do?
I am on my 3rd AIV. The first one overheated and shut off from settings menu, the second had awful dead pixels in screen and viewfinder, and the one I'm on now is shutting off when streaming as a webcam even with the temp shutoff on high. This is pathetic and should have been addressed before launch, Sony!
That really sucks. Sorry to hear that. I have been able to record on mine for 30-40 mins straight in 4k in 4:2:2 10 bit no problem now that I turned that temp to High.
Call it out as it is, folks. This camera OVER HEATS! Even after all those adjustments I found on youtube, from setting high temp to flip out screen. The only setting left, was to NEVER TURN IT ON! Just leave it OFF and sitting on a desk like a paper weight! It should not be up to us to try to work around this problem. Reject this crap and hold Sony accountable!!!
exactly, Im talking with them now, and they send me a bul* shi&* table showing the times that the camera runs until overheats, and its total garbage!!!!!!!
11 месяцев назад+1
When I first used it, I received a heating warning after 10 minutes. I thought the problem might be in the write speed of the v60 sd card. I am using a Lexar CFexpress Type A Gold Series card (900MB/s). Likewise, at the end of the 10th minute, the machine was still heating up and shutting down. As per your advice, I set the automatic power off temperature to high. This time, it gave a temperature warning at the end of the 12th minute and shut down at the end of the 15th minute. My video recording settings; XAVC S 60p 200M 4:2:2 10bit
this helped me I had two Sony a7iv's and my first one never overheated but this second one did all the time. I been trying to figure out what it was and this video literally solved it. I missed a important shot today I can't get back and I found this video after I missed it wow glad I found it though
Thanks for the video! I had the same issue after about an hour of unboxing. I was only learning the menu system and not recording. The camera body was getting worryingly hot. It also got very hot when it was charging. I have checked, as you surgested, and yes the camera is running on Ver. 1.00. I don’t feel very comfortable with running the camera in the increased heat tolerance mode as I have a feeling that as daily shooter this won’t be too healthy for its body in the the long run. I also experienced the EVF blacking out despite the back screen working. This happened for about a minute after the overheating. I purchased the camera in store two days ago and will return to the store today in the hope they can get the firmware update or exchange. Thanks again for your video, really good to know what the issue is.
@@MarioSoMedia Yes, following your advice, and worked perfectly! Yesterday I had to record an interview for one and a half hour without any problem, thank to your video! 👍👍👍👍👍
Hi, thanks to share your interesting video. I have to buy a new camera, maybe the Sony A7 IV. . I will have to use Sony A7 IV enough often in Africa to shoot 4K documentaries in remote areas. Do you think the Sony A7 IV will be sturdy enough to withstand the heat, dust and humidity? Thank you.
Alrighty. So… I’ve contacted Sony. Just as they’ve fixed overheating issues with the A1 and many other models with firmware updates, they have been receiving reports and their production team should be working on it. This is not an official statement, but given their history of fixing these issues, I’m sure this will also be taken care of. In the meantime, this was their advice: 1. Change the auto power off temperature setting from “standard” to “high.” This is one we already know. 2. Turn on airplane mode so that it’s not drawing power constantly attempting to search for devices to pair with BT and NFC. 3. Turn the screen brightness down to the lowest setting. 4. Turn off proxy recording. 5. Turn off focus breathing compensation. Other tips I’ve seen around include: 1. Keeping the screen flipped out and away from the body (which we know, also not always ideal depending on your situation). 2. Leaving the battery door open (which we know, but may not be ideal). 3. Attach a lens on the camera instead of the body cap (heat can dissipate through the lens better than through the body cap). 4. Don’t cradle the entire body of the camera in your hands for a significant period of time going through the menus and setting up the camera. 5. Don’t play with it in bed (or any other location where it may be “suffocating” on a blanket, on a pillow, etc., just like you wouldn’t with a laptop). 6. Do not have the camera in video capture mode while going through your settings, as the sensor is currently programmed to pull power at all times in movie mode, creating heat. If you have the body cap on, are cradling it fully with both of your hands coming into contact and covering most of the camera body, sitting in bed resting the camera in your hands on the blanket that’s on your lap, and you’re in video mode; it will probably overheat. Lol However, the Sony representative I spoke to said “As of this time, there is no firmware update that will address it. This has been raised already to our product engineers.” And while he could not give me an official declaration that there is a firmware update coming, the answers to the rest of my questions gave me great confidence that their engineers are working on it, and that we can look forward to a firmware update that should fix these issues, just as they did with the A1, A7SIII, and A7III before this. So. I’d go far enough to say, hang on! The fix should be coming!
@@MarioSoMedia and then, of course, there’s the question of whether I should trust Sony’s representative. Lmao. There are two Somy cameras in my home, an A6000 and the A7IV. I have yet to see issues with either, but I haven’t used the A7IV yet (turned it on to play with settings quickly a couple of times). So… hopefully, they’re not just blowing smoke up my ass 🤣.
I'm on version 2 and I recorded for about 13 mins and then the thing shut off. Updated my setting and will report back if this happens again but hopefully that resolves things.
Hi mate, thank you for this. I've been witting with my A7IV this morning for about an hour (not recording or shooting, just programming menus) and I've had this overheating warning and had to stop. This is despite the fact that it has the latest firmware update and the setting you mention switched to high. I'd be grateful for your thoughts? Many thanks, Nick
Crazy how it still does this 2 years later, I’m trying to use it as a webcam and at 720p 30fps it still shuts off after about 2 hours of being the webcam. Hopefully this fixes it though
Hi, bro! Thanks for your interesting video. I'd like to know how long it took for the store to ship your camera? Considering it is a new item. Thanks a lot.
Hi. I hope this info is useful. First, set it to High Temp of course in the menu. I did my own tests on my A74. Here is what I found. I recorded in 10bit 4K 4.2.2 H.265 (the XAVC HS mode). I put it on a tripod in a 72 degree F room. In 24P it recorded for 1 hour and 53 minutes when the battery died. No overheat warning or shutdown. After a long cooldown. I used the same codec H.265 4.2.2 4k, but at 60fps on a tripod in the same 72 degree F room and recorded for 1 hour and 42 minutes - which is when the battery died. No overheat warnings or overheat shutdown. Maybe the H.265 helped with the longer 60fps record time, or maybe it was because I had it on a tripod. Not sure. I also tried the 10bit H.265 HS 4.2.0 Codec in 24fps and 60fps and got essentially the same times as the 4.2.2 H.265 HS times. I normally record in the HS 4.2.0 mode, as I like the smaller file sizes, it edits easily on almost any computer ( since it's the 4.2.0 Codec, and most Macs and PC's have hardware optimization for that particular H.265 Codec). I always record in Slog 3, and I have yet to be able to discern any color grading flexibility difference between the 4.2.2 codec or the 4.2.0 codec in any footage I have ever shot. I haven't seen any limitation of the 4.2.0 10 bit H.265 HS codec in any color grading pushes, Noise Reduction, or effects. It all grades just as well as the 4.2.2. Hope this is helpful.
Hi, nice video, my camera turned on in my bag and was there for 4-5 hours and overheateed like crazy, battery from 100 drained to 11 when i saw it is on and it was really hot, is it my camera now really damaged? its second year using it :(
Setting set to (Temp High) Ver1.1 still shuts off for me after about 2 hours of being on in video mode, not rolling, just hdmi out to an encoder. It worked fine in 24p mode but when switched to 50p it turns off after 2 hours. It has done this twice consistently at 2 hours. It is plugged into USBC power so auto timer if disabled. I am not around to see if the overheat light turns on before it turns off. Any clues?
Very good camera for both stills and video for the price. Once you turn the temp setting to high, you should be good to go. Been using it for almost two years for RUclips, travel and client work with no issues.
Hello Mario and @everyone, is the overheating of a7iv already fixed now? Planning to buy this January but I am afraid that I might catch a bad apple :(
@@MarioSoMedia since? Since a firmware update? I just got this camera and I have overheating issues! :( Tried to use as webcam through usb and it was hot AF! Yet managed to go until the battery died. Tried to record a timelapse in the S&Q mode, would overheat after 30 minutes +/-. Recording at 4k 30 fps also results in overheating. Using a V90 prograde 512gb card. Thankfully I'm testing in my house, what would happen if I took it out to gigs???
The weird thing is, I was livestreaming, and it shut down within 10 minutes. I yanked out the USBC cable, and just ran the camera on record, without going live, and I got an hour's use out of it before it "heated" up and shut down again.
@photowalksTV Ver1.1 -- Live streaming here too and it shuts down on me in 50p mode. But didnt shut down in 24p. Not recording. Just pushing through hdmi to an encoder. Any resolution yet?
So do you think is it possible to fix overheating in the next update firmware or just guess this? I asked you becouse I have pln to buy this camera ,the second issues is when you use raw file for photography in the uncompressed raw files you'll get just 6 fps , Is it possible to fix from new firmware on the next update?
It's all just hopes right now. Hoping for the best. I have been using my camera on long shoots with no overheating whatsoever now since I have the flip out screen articulated out.
I have 2 A7iv's. The new one I just bought overheats, the other one has never given me any issues. New one is on software 3.0, old one on 2.1. Mega frustrating!
Thanks for this useful video. I have recorded for 20 minutes in 4k 8bit before overheated. When i set the temperature to high, there was no overheat while recording for 80 minutes. But is it safe to use the camera with temperature to high?
You're welcome! I haven't experienced any over heating after setting it to high. Others havent experienced overheating at all. I would say to use at your own discretion especially if you record continuously for that long.
Hey, i did change the option to high but still is getting warm, even tho it doesn’t show me overheating symbol, is this something normal? Thanks in advance
Im sitting in air conditioned room and I just turned it on for the first time and start to setup settings. But 10 minutes later (before I was able to complete setup) I got message about internal heat and camera shut down before I was even able to complete a setup. Is this normal? This is my 5th Sony camera and I've never seen anything like this before..
Hello, I wanted to know if you still have overheating even in high settings, I just bought it and just looking at menus it turned off, set it to high and it doesn't turn off, I still don't have cards to test it, does it work well for you recording in 4k? And do you know if there is any firmware update? Thanks!!!
Hi there! No more overheating after I switched it to high. I made a video talking about my experience shooting on the a7iv: ruclips.net/video/-c9KkiFf1_Q/видео.html
Have been using an A7iv for about a week now. All photo but including a ‘session’ of taking shots of my son in a park during a hot part of the day in CA. I’m on the standard heat setting. I’ve spent lots of time in menus/setup. No overheating.
You can try having the screen articulating out and if it's still heating up, I would return it. I have heard of some batches being faulty with this issue.
That's not the issue here. So far as I know, people who have multiple a7IV cameras, reported that only some cameras have this issue. Meaning that this is a production issue, not an issue with all a7IV cameras. My friend ordered 4 of them for his company and only one of their cameras overheats, the other three are fine and they are not even set on high power off temp, they are on standard. I'm still waiting on my a7IV but if I have that issue, I'm returning the camera the very same day. It's a faulty product. If it was an issue with ALL a7IV cameras, then it would be a bug or a glitch that can be resolved with a firmware update, but since only some cameras overheat, not all of them, that means that there's been an issue in the production of the camera and I don't want to resort to firmware updates for my 2,600 EUR camera to work as it should out of the box.
To me all that does is shut off the warning and shut down. The camera is still getting hot. So really not a "fix" to the overheating. That's like disconnecting your temp gauge in your car if it overheats ... then thinking "there, it's not overheating anymore".
It's really a temp fix till they upgrade the firmware. The camera works well and fine after that is set to High. The issue is that the camera "thinks" it's overheating after only 20 mins when in reality it isn't. But yeah a real fix has to come via firmware.
@@MarioSoMedia If you say "a real fix has to come", then what I stated is actual reality. I'm not dissing you, just great conversation! :) THANK YOU for this video.
Heating and overheating are not the same. A camera can run hot, without doing any damage. Overheating is when a device is so hot it causes damage to the internal circuitry. That won't happen, regardless of the temp warning. That's simply deciding when to warn you about temperatures. The analogy here would be if you had a fuel gauge set to warn you first at 50% and then at 20%. In neither case is the tank empty, and both are just different sensitivities.
@@davidschloss2656 Sony's own "temp warning" is shutting down the camera. It's set from the factory. I'm wondering if when you set it to hi and something happens, the responsibility is on you and not Sony anymore. I'm also wondering how the warranty would get effected when the consumer changes it to hi.
@@chuckm482 it’s not overheating. It’s shutting down the camera before it oherheats. Both settings do the same thing just at different sensitivity levels. Neither will let the temperature do damage to the camera, neither have any effect on warranty.
This is nothing new you have to keep ALL sony Alpha cameras on High if you plan to record video for 30mins or more in 4k. The update has nothing to do with it and will not stop it from overheating. It's just the way Sony cameras is you have to put them in high. Congrats on the new camera
+Michael Mystro Pierce Interesting. Which cameras did you experience this issue with? The a7iii has a 30 min rec limit so I never experienced it. Neither with the a7c, a6300, a6500.
@@MarioSoMedia A9, A92, A7R3, A7R4, A7S3, A1 I've had them all and they all will overheat in normal setting. They have to be put in High mainly when recording 4k video.
@@town3 you’re right! The only time I’ve never seen this are on Sony APSC’s like the A6600’s of the Sony ecosystem and it always happens on the Sony full frames💯. The A1 $6,000 body does the same thing🙄
Yes, friends, Sony has ripped this camera a lot, unfortunately, I was able to buy this camera after years of work, but with this hot problem, I recommend that you never buy this camera, Canon and Nikon are the best, they say update or card. Change the memory, it's all bad, didn't Sony test them during production? It's nonsense...😔😔😔
A few other cameras overheat too from other manufacturers. the issue is trying to pack so many goodies in a small body. But if you set the temp to High on the a7iv, you should be good to go.
Do you have a Sony a7iv? Let me know if you have experienced this issue.
⭐5 Hidden Video Features on the a7iv You Didn't Know About: ruclips.net/video/aALw8RCQT98/видео.html
▶️How to Set Up the Sony a7iv for Hybrid Shooting? ruclips.net/video/s0rJue_wCrM/видео.html
▶️Differences and similarities between the A7iv and A7iii: ruclips.net/video/W8VLyR7tNCI/видео.html
▶️What Settings to Adjust on the Sony a7iv Before You Shoot: ruclips.net/video/e8xOdHt7_mI/видео.html
▶️All about the Sony a7iv: ruclips.net/p/PLEIhipL-_hKSwPggeG_4WFdfiQNxov8Xu
(Apr 7, 2022): Upgrade your Firmware to V1.01: www.sony.com/electronics/support/e-mount-body-ilce-7-series/ilce-7m4/downloads
⭐Watch Chris Brockhurst's video on overheating tests on the Sony a7iv: ruclips.net/video/XN4PEqT6jHo/видео.html
This setting is important for the Alpha 6400 as well. I thought everyone changes it on all Sony cameras, but it seems to be uncommon as you are not the only one talking about it.
@@MiroAcronymity Yeah it was never common for me on the previous Sony cameras I have shot with. Good to know that it happens to the a6400. Never happened to me on the a6300 or a6500, or the a7iii
I'm having overheating issues while just outputting clean hdmi, sitting idle. Have you seen it heat up while using the clean hdmi out? Even idle without recording? I exchanged my first one for a new unit and still have the same problem. I feel like I'm crazy, Sony is trying to tell me that should be normal. It's pretty unusable as a video camera with an external recorder, like on a gimbal or shoulder rig. All it takes is a couple 1 minute video clip recordings internally while outputting hdmi to overheat it. No matter what the resolution or bit depth.
@@TheArmatureStudios even with the temperature limit set to the higher setting?
@@MiroAcronymity indeed. I need to get an infrared thermometer so I can give you a number but it's really hot. It'll run just on external output for maybe an hour in a cool room, sitting idle but it'll get so hot that I can't touch it. Both copies have done the same. If I record even a minute of internal footage every few minutes while outputting hdmi, it'll overheat and shut off within 15 minutes. If I set the overheat temp to low it'll shut off even faster.
We have several A7IV cameras and one of our has this issue and the others don't. I'm convinced there are bad apples in the batch of cameras released. For example, the camera that has issues first gave that warning while I was NOT recording. I just pulled it out of the box and was setting up the menus for about 20 minutes when the warning hit. Huh? I wasn't rolling yet. Been using Sony Alpha cameras every week since July 2014 and never seen that! Warning message even while just setting it up in a cool house in the winter?! 5 mins later it shut down. Woah. So I labeled the camera so I knew which one it was of my batch and switched to high temp mode and all went well. The other A7IV cameras did not show that warning that night and I purposefully took a while setting them up...as long as that first one in standard mode.
The final straw was our first wedding yesterday with them. Church ceremony, indoors, cool temps. All on same settings and all 3 A7IV cameras (plus our A7siii that I've been using for over a year) set to high temp mode. Only the original "bad apple" had issues. After about 20 minutes of rolling we got the high temp icon on that camera only. I pulled the LCD away and it went away shortly after. The others I left rolling with the LCD flush against the camera just to see what happens. No temp warnings on the others. And they rolled for 65 minutes straight 4k60p. Again, the one bad apple had issues before I ever hit record. I'm convinced there are bad copies of this camera out there. There's no way this one bad copy will last thru a hot summer of hot weddings here in Los Angeles so we're gonna send it back to B&H for a replacement asap.
Just thought I'd share. Happy shooting.
Thanks for sharing and good to know! So it does seems like some are bad apples and I might have gotten one. Anyway hope Sony releases that firmware upgrade addressing this soon. Happy shooting!
I had the same exact situation, I was just going through the menu settings for 20min or so without shooting any video and got the overheating warning and shutdown. I'll try the settings Mario recommended. I'm hoping this isn't a "bad apple" as I don't really want to deal with the hassle of returning to B&H, so do you think there really is a bad batch that can't be fixed via a firmware update? I will routinely be shooting 4K interview videos with this camera that will exceed 30m of recording time in many cases.
@@markmarino6158 So far in the few tests I've done, I'm lost. No consistency. Frustrating. No longer sure about my "bad apple" theory even though I was convinced of it given how the first setup and the first big shoot went with only one camera having the issues. But it's been performing the same in my tests so I'm lost. Enabling the High Temp setting and pulling away the LCD screen obviously help alleviate overheating but I'm now on to comparing testing various codecs on 24 vs 60p and then the difference between heat performance when the camera is on a tripod vs handheld, etc. I don't know if firmware fixes will help and honestly I wouldn't rest my hopes on any quick fix like that coming. Seen some videos where using the Sony batteries help too vs 3rd party. I only use Sony batteries so for me, that's a non-issue. If I find anything significant out I'll try to report back.
@@AllBecauseHeAsked I think it's important to state which cards you are using, as it makes a huge difference.
Same!! Setting it up for around 20-30 minutes was too much. And it felt quite warm on the outside! More than it should I guess. So I will send mine back! Thanks for confirming my doubts!
Oh I just saw the second comment x_X hmmm maybe I will test some 4k shooting today by myself just to see how it performs in the same environment. But I am not feeling good with that cam at the moment so probably send it back anyways :/
Man you saved my butt! I’m on a paid job right now and ran into this issue mid recording. Thank you!
Oh wow! Glad you found this video!
Literally same… thanks bro
Switch to V90 SD. Ok, guys, I'm posting that comment under every video related to Sony A7IV overheating issue, because it solved the problem for me and I'd be happy if it helps you. I've browsed through dozens of videos on that subject and most of them didn't mention that particular thing.
Yes, auto power off temp works. Opening the screen and battery door works too. Eventually it allowed me to record 35 min instead of 15 min in 4K 100M. Better, but not perfect. External recorder, switched off linking, camera grip, etc. probably does its job as well.
But V90 SD card instead of V30 allowed me to record a 2-hour take easily. The battery exhausted earlier.
Maybe that's dumb, but having been an A7III user, I never thought the card would be such a gamechanger. In fact, yes. Slow cards just don't have enough capacity, being overheated while trying to process the recording, they overheat the camera internally even though it stays cool on the surface.
Don't bother with CFExpress, just a regular V90 128G card would do the thing. At least it worked like a charm for me. Thanks for the video, Mario 👍
That's a great finding! I use v90 all the time so probably might have contributed to what you are saying. Thanks for sharing!
@@MarioSoMedia I knew there’s a difference between cards, of course, but never expected it to be related with overheating as well
This is an issue I'm facing right now. Have the V90 card. Tried the settings mentioned above except for the linking one. What does the linking feature do?
@@Airhaertdid you find out the linking?
Mine overheated today with v90's. I had recorded ten 5 second clips when it shut off. Software on version 3.0.
I am on my 3rd AIV. The first one overheated and shut off from settings menu, the second had awful dead pixels in screen and viewfinder, and the one I'm on now is shutting off when streaming as a webcam even with the temp shutoff on high. This is pathetic and should have been addressed before launch, Sony!
That really sucks. Sorry to hear that. I have been able to record on mine for 30-40 mins straight in 4k in 4:2:2 10 bit no problem now that I turned that temp to High.
Same bro, you got a fix?
@@intuitivefilmanalysis there is no fix, the camera its garbage for log video shoots, thats it.
Call it out as it is, folks. This camera OVER HEATS! Even after all those adjustments I found on youtube, from setting high temp to flip out screen. The only setting left, was to NEVER TURN IT ON! Just leave it OFF and sitting on a desk like a paper weight! It should not be up to us to try to work around this problem. Reject this crap and hold Sony accountable!!!
Yes Sony needs to fix this!
exactly, Im talking with them now, and they send me a bul* shi&* table showing the times that the camera runs until overheats, and its total garbage!!!!!!!
When I first used it, I received a heating warning after 10 minutes. I thought the problem might be in the write speed of the v60 sd card. I am using a Lexar CFexpress Type A Gold Series card (900MB/s). Likewise, at the end of the 10th minute, the machine was still heating up and shutting down. As per your advice, I set the automatic power off temperature to high. This time, it gave a temperature warning at the end of the 12th minute and shut down at the end of the 15th minute. My video recording settings; XAVC S 60p 200M 4:2:2 10bit
this helped me I had two Sony a7iv's and my first one never overheated but this second one did all the time. I been trying to figure out what it was and this video literally solved it. I missed a important shot today I can't get back and I found this video after I missed it wow glad I found it though
Thanks! And sorry to hear that.
Yeah I haven't had any overheating issues since doing this
Thanks for the video! I had the same issue after about an hour of unboxing. I was only learning the menu system and not recording. The camera body was getting worryingly hot. It also got very hot when it was charging. I have checked, as you surgested, and yes the camera is running on Ver. 1.00.
I don’t feel very comfortable with running the camera in the increased heat tolerance mode as I have a feeling that as daily shooter this won’t be too healthy for its body in the the long run.
I also experienced the EVF blacking out despite the back screen working. This happened for about a minute after the overheating.
I purchased the camera in store two days ago and will return to the store today in the hope they can get the firmware update or exchange.
Thanks again for your video, really good to know what the issue is.
Not a problem! I haven't experienced the EVF issue but hopefully an update comes soon!
Thank you so much! 👍🏼👍🏼👍🏼👍🏼
Firmware 2.01 and still the issue.
Cheers
Did you adjust temp settings?
@@MarioSoMedia Yes, following your advice, and worked perfectly! Yesterday I had to record an interview for one and a half hour without any problem, thank to your video! 👍👍👍👍👍
+@ConversasAleatoriasPelaEuropa Nice! Good stuff!
Thanks its good information
Glad to hear it helped!
@@MarioSoMedia yes you helped me.. Thank you so much 🙏🙏🙏
What lens did you use for this video?
It's been a while but I think it was the Tamron 28-75mm f2.8
@@MarioSoMedia oh nice ichave that one but taking it back for the sigma 24-70
Hi, thanks to share your interesting video. I have to buy a new camera, maybe the Sony A7 IV. . I will have to use Sony A7 IV enough often in Africa to shoot 4K documentaries in remote areas. Do you think the Sony A7 IV will be sturdy enough to withstand the heat, dust and humidity? Thank you.
Hey thanks for watching! If you want a more video centric camera, I would consider the Sony a7siii for docs or even of their cinema cameras.
Alrighty. So… I’ve contacted Sony. Just as they’ve fixed overheating issues with the A1 and many other models with firmware updates, they have been receiving reports and their production team should be working on it. This is not an official statement, but given their history of fixing these issues, I’m sure this will also be taken care of.
In the meantime, this was their advice:
1. Change the auto power off temperature setting from “standard” to “high.” This is one we already know.
2. Turn on airplane mode so that it’s not drawing power constantly attempting to search for devices to pair with BT and NFC.
3. Turn the screen brightness down to the lowest setting.
4. Turn off proxy recording.
5. Turn off focus breathing compensation.
Other tips I’ve seen around include:
1. Keeping the screen flipped out and away from the body (which we know, also not always ideal depending on your situation).
2. Leaving the battery door open (which we know, but may not be ideal).
3. Attach a lens on the camera instead of the body cap (heat can dissipate through the lens better than through the body cap).
4. Don’t cradle the entire body of the camera in your hands for a significant period of time going through the menus and setting up the camera.
5. Don’t play with it in bed (or any other location where it may be “suffocating” on a blanket, on a pillow, etc., just like you wouldn’t with a laptop).
6. Do not have the camera in video capture mode while going through your settings, as the sensor is currently programmed to pull power at all times in movie mode, creating heat.
If you have the body cap on, are cradling it fully with both of your hands coming into contact and covering most of the camera body, sitting in bed resting the camera in your hands on the blanket that’s on your lap, and you’re in video mode; it will probably overheat. Lol
However, the Sony representative I spoke to said “As of this time, there is no firmware update that will address it. This has been raised already to our product engineers.”
And while he could not give me an official declaration that there is a firmware update coming, the answers to the rest of my questions gave me great confidence that their engineers are working on it, and that we can look forward to a firmware update that should fix these issues, just as they did with the A1, A7SIII, and A7III before this.
So. I’d go far enough to say, hang on! The fix should be coming!
Woah thanks for such a detailed insight! Hoping for a firmware update soon but until then keeping the screen flipped out it is. 😅
@@MarioSoMedia course! Just trying to help :).
@@MarioSoMedia and then, of course, there’s the question of whether I should trust Sony’s representative. Lmao.
There are two Somy cameras in my home, an A6000 and the A7IV. I have yet to see issues with either, but I haven’t used the A7IV yet (turned it on to play with settings quickly a couple of times). So… hopefully, they’re not just blowing smoke up my ass 🤣.
😅😅 hopefully yours doesn't have that problem!
@@MarioSoMedia 🤞🏻🤞🏻🤞🏻🤞🏻🤞🏻
Thanks for the vid! Would you still say this camera is the best value for money as a hybrid at this price point compared to other cameras?
+Jarrod Martins Thanks for watching! I would say it is! If you are looking for something slightly cheaper the a7iii and a7c are still solid hybrids!
Yes.
This happened to me last night, so thank you so much!
You're welcome!
Thanks bro , I have same problem and change setting temp to HIGH . But I don't have error still yet
Nice! Glad it helped!
I'm on version 2 and I recorded for about 13 mins and then the thing shut off. Updated my setting and will report back if this happens again but hopefully that resolves things.
Did you switch the temp setting?
yeah I just did, we'll see if that helps, I haven't recorded content since yest when I made the change, but it's there in v2@@MarioSoMedia
Hi mate, thank you for this. I've been witting with my A7IV this morning for about an hour (not recording or shooting, just programming menus) and I've had this overheating warning and had to stop. This is despite the fact that it has the latest firmware update and the setting you mention switched to high. I'd be grateful for your thoughts? Many thanks, Nick
same exact situation with me... its overheating just with me going through the menu settings.
@@rich4363 when did you buy it Rich?
@@NicholasPaulFranks December 2022
@@rich4363 has it only just presented as a problem?
looks like sony did not solved it. Wont buy this camera.
Crazy how it still does this 2 years later, I’m trying to use it as a webcam and at 720p 30fps it still shuts off after about 2 hours of being the webcam. Hopefully this fixes it though
Thank you. I was starting to get nervous
Glad this helped!
Hi, bro! Thanks for your interesting video. I'd like to know how long it took for the store to ship your camera? Considering it is a new item. Thanks a lot.
Hey thanks for watching! I pre ordered back in October and got the camera on Christmas eve!
Hi. I hope this info is useful. First, set it to High Temp of course in the menu. I did my own tests on my A74. Here is what I found. I recorded in 10bit 4K 4.2.2 H.265 (the XAVC HS mode). I put it on a tripod in a 72 degree F room. In 24P it recorded for 1 hour and 53 minutes when the battery died. No overheat warning or shutdown. After a long cooldown. I used the same codec H.265 4.2.2 4k, but at 60fps on a tripod in the same 72 degree F room and recorded for 1 hour and 42 minutes - which is when the battery died. No overheat warnings or overheat shutdown. Maybe the H.265 helped with the longer 60fps record time, or maybe it was because I had it on a tripod. Not sure. I also tried the 10bit H.265 HS 4.2.0 Codec in 24fps and 60fps and got essentially the same times as the 4.2.2 H.265 HS times. I normally record in the HS 4.2.0 mode, as I like the smaller file sizes, it edits easily on almost any computer ( since it's the 4.2.0 Codec, and most Macs and PC's have hardware optimization for that particular H.265 Codec). I always record in Slog 3, and I have yet to be able to discern any color grading flexibility difference between the 4.2.2 codec or the 4.2.0 codec in any footage I have ever shot. I haven't seen any limitation of the 4.2.0 10 bit H.265 HS codec in any color grading pushes, Noise Reduction, or effects. It all grades just as well as the 4.2.2. Hope this is helpful.
Those are very interesting findings! Thanks for sharing.
How hot did your camera get during those tests?
@@eliasgottschlich warm to the touch but not so hot that I couldn't hold it.
@@RockyColaFizz so it seems that the A7IV has no real overheating problem..
@@eliasgottschlich Not in any kind or reasonable use scenario
Thank you so much for making this video 📸
You're welcome!
Hi, nice video, my camera turned on in my bag and was there for 4-5 hours and overheateed like crazy, battery from 100 drained to 11 when i saw it is on and it was really hot, is it my camera now really damaged? its second year using it :(
It should be ok. Any updates?
Omg I stopped using my Sony bc it overheated and would randomly shut off. It was so frustrating! Gonna try this.
Yeah try it out see if that fixes it.
life saver, Tahnk you Mario ✌✌
Glad this helped! There's another more recent video where I talk about the new firmware for the Sony a7iv 😀
Setting set to (Temp High) Ver1.1 still shuts off for me after about 2 hours of being on in video mode, not rolling, just hdmi out to an encoder. It worked fine in 24p mode but when switched to 50p it turns off after 2 hours. It has done this twice consistently at 2 hours. It is plugged into USBC power so auto timer if disabled. I am not around to see if the overheat light turns on before it turns off. Any clues?
THANK YOU GREATLY!!!
You're welcome!
hi. where did you find the update ?
I don't think there is a firmware upgrade addressing this yet..but when it is, it would be on Sony's website.
@@MarioSoMedia you have the 1.02. 1.01 on is mine
@@nelsonoffside Did you find the firmware update?
@@Mitchell3701 no
The over heating issue worries me, should I still buy this camera?
I am starting a youtube channel.
Very good camera for both stills and video for the price. Once you turn the temp setting to high, you should be good to go. Been using it for almost two years for RUclips, travel and client work with no issues.
Your help is much appreciated - thank you very much!
You're welcome! Glad it helped!
Thank you 👍👍
You're welcome!
tank you, resolve my problem!
Glad to hear!
Non-heated camera sony a7 m4 or sony a f30 for video
If it's video only I think the fx30 is pretty good. If you want to do both then no.
Excuse me how update faram rate sony aiv to fix this problem?! & when update that fix or not ?! Thanks
The firmware update didn't seem to fix it. But if you have it set to High, you should be able to use it normally..
@@MarioSoMedia when set in high what happen for body in technically ??
+Alireza Raad | علیرضا راد So far nothing really. Some a7siii users have left it at high and have used it for years
The thumbnail for this video is great haha 😆
😅 Thanks!
How is it now 9 months later? still same issues?
It's been a work horse. Setting the temp setting to High solved it for me.
Hello Mario and @everyone, is the overheating of a7iv already fixed now? Planning to buy this January but I am afraid that I might catch a bad apple :(
I haven't had issues since. It's been over 2 years now. I know a few others who have one with no issues
@@MarioSoMedia since? Since a firmware update? I just got this camera and I have overheating issues! :(
Tried to use as webcam through usb and it was hot AF! Yet managed to go until the battery died.
Tried to record a timelapse in the S&Q mode, would overheat after 30 minutes +/-.
Recording at 4k 30 fps also results in overheating.
Using a V90 prograde 512gb card.
Thankfully I'm testing in my house, what would happen if I took it out to gigs???
if I do this there is no problem happen to the camera in the future?
Been more than two years for me and no issues.
Thanks ❤
funny that the RUclipsrs bought from Sony didn't report anything about it at first, I'll wait for the next news with my lumix s5
+JL REC Maybe the pre production model had no overheating 😮
i m using a7iii but it will be worth to buy sony a7iv or not
In my opinion yes!
The weird thing is, I was livestreaming, and it shut down within 10 minutes. I yanked out the USBC cable, and just ran the camera on record, without going live, and I got an hour's use out of it before it "heated" up and shut down again.
Thanks for letting us know. Did you have temp setting to high?
@photowalksTV Ver1.1 -- Live streaming here too and it shuts down on me in 50p mode. But didnt shut down in 24p. Not recording. Just pushing through hdmi to an encoder. Any resolution yet?
So do you think is it possible to fix overheating in the next update firmware or just guess this? I asked you becouse I have pln to buy this camera ,the second issues is when you use raw file for photography in the uncompressed raw files you'll get just 6 fps , Is it possible to fix from new firmware on the next update?
It's all just hopes right now. Hoping for the best. I have been using my camera on long shoots with no overheating whatsoever now since I have the flip out screen articulated out.
@@MarioSoMedia For now I still use A6400 but I have plan to to buy A7IV , I hope they will all issues.
Updated the firmware and have it on high still have the same issue
I have 2 A7iv's. The new one I just bought overheats, the other one has never given me any issues. New one is on software 3.0, old one on 2.1. Mega frustrating!
Do they both have the high temp setting turned on?
Thanks for this useful video. I have recorded for 20 minutes in 4k 8bit before overheated. When i set the temperature to high, there was no overheat while recording for 80 minutes. But is it safe to use the camera with temperature to high?
You're welcome! I haven't experienced any over heating after setting it to high. Others havent experienced overheating at all. I would say to use at your own discretion especially if you record continuously for that long.
@@MarioSoMedia Thanks for your reply. Your tests was made with temperature to high?
+Labros Traveller Yes. Set to high. I have since updated the firmware and set it back to standard. Haven't had any issues yet.
Hey, i did change the option to high but still is getting warm, even tho it doesn’t show me overheating symbol, is this something normal? Thanks in advance
The camera getting somewhat warm after using it for a while it's normal but if it's unusually warm, almost hot, then there might be an issue.
Video starts at 1:33
Mine is overheating just doing photos! Even with the latest 2.0 firmware update…😢
Did you set the temp setting to high?
@@MarioSoMedia it’s still working fine but hurting warm next to the viewfinder….
@@MarioSoMedia it’s still working fine but hurting warm next to the viewfinder….
Sir a74 overheating hoga kya india ke hot weather me
Sorry I don't quite understand your question 😅
@@MarioSoMedia in india there is 30 degree avarge tempecture is a74 survaive and if survive what is the recording time within this temperature
+Sukesh More it should! But I haven't tried it yet. We haven't hit summer here yet 😅
Im sitting in air conditioned room and I just turned it on for the first time and start to setup settings. But 10 minutes later (before I was able to complete setup) I got message about internal heat and camera shut down before I was even able to complete a setup. Is this normal? This is my 5th Sony camera and I've never seen anything like this before..
Did you set the temp setting to high?
Hello, I wanted to know if you still have overheating even in high settings, I just bought it and just looking at menus it turned off, set it to high and it doesn't turn off, I still don't have cards to test it, does it work well for you recording in 4k? And do you know if there is any firmware update? Thanks!!!
Hi there! No more overheating after I switched it to high. I made a video talking about my experience shooting on the a7iv: ruclips.net/video/-c9KkiFf1_Q/видео.html
@@MarioSoMedia Ok, I'll check it out, thanks👍
Have been using an A7iv for about a week now. All photo but including a ‘session’ of taking shots of my son in a park during a hot part of the day in CA. I’m on the standard heat setting. I’ve spent lots of time in menus/setup. No overheating.
That's awesome! Seems like you probably got the good batch!
well how long was that continuous recording? was it in 4K? OK Try now 4k and record more than 1 hour!!
LIFE SAVER!
Glad this helped!
You should post on Sony Facebook group like a7iii-7iv group.
Need to find it 😅
Здравствуйте если на него сделаю одновременно запись видео на 2 карту аккумулятор быстро разряжается или это не влияет на зарядку
Thank you
thx king
Glad this helped!
Lifesaver 🙏
Glad it helped!
Anyone here focus on shooting video and end up going with the Sony FX30 instead of the A7IV?
I know a few people who did and they love the fx30!
Sony a74 camera overhit ho rah wo kese thick ho ha
Sorry I don't understand what you mean 😅
Does really solve this problem 🙄
It does for me and a lot of people. A year with this now and not an issue.
I changed it to high and I turned it off 15 mins later, the camera body felt hot.
You can try having the screen articulating out and if it's still heating up, I would return it. I have heard of some batches being faulty with this issue.
I just bought a new sony iv with version 2 frimware and still it overheats after 5min of shooting 4k
Did you turn the temp setting to High?
I really wish Sony would just keep the auto power off temp at high as default instead of standard...
Yeah true! Or give us a firmware update soon 😅
That's not the issue here. So far as I know, people who have multiple a7IV cameras, reported that only some cameras have this issue. Meaning that this is a production issue, not an issue with all a7IV cameras. My friend ordered 4 of them for his company and only one of their cameras overheats, the other three are fine and they are not even set on high power off temp, they are on standard. I'm still waiting on my a7IV but if I have that issue, I'm returning the camera the very same day. It's a faulty product. If it was an issue with ALL a7IV cameras, then it would be a bug or a glitch that can be resolved with a firmware update, but since only some cameras overheat, not all of them, that means that there's been an issue in the production of the camera and I don't want to resort to firmware updates for my 2,600 EUR camera to work as it should out of the box.
Thank God I didn’t get the first batch lol going to wait for the a7 V
Lol that is going to take a while 😅
To me all that does is shut off the warning and shut down. The camera is still getting hot. So really not a "fix" to the overheating. That's like disconnecting your temp gauge in your car if it overheats ... then thinking "there, it's not overheating anymore".
It's really a temp fix till they upgrade the firmware. The camera works well and fine after that is set to High. The issue is that the camera "thinks" it's overheating after only 20 mins when in reality it isn't. But yeah a real fix has to come via firmware.
@@MarioSoMedia If you say "a real fix has to come", then what I stated is actual reality. I'm not dissing you, just great conversation! :) THANK YOU for this video.
Heating and overheating are not the same. A camera can run hot, without doing any damage. Overheating is when a device is so hot it causes damage to the internal circuitry. That won't happen, regardless of the temp warning. That's simply deciding when to warn you about temperatures.
The analogy here would be if you had a fuel gauge set to warn you first at 50% and then at 20%. In neither case is the tank empty, and both are just different sensitivities.
@@davidschloss2656 Sony's own "temp warning" is shutting down the camera. It's set from the factory. I'm wondering if when you set it to hi and something happens, the responsibility is on you and not Sony anymore. I'm also wondering how the warranty would get effected when the consumer changes it to hi.
@@chuckm482 it’s not overheating. It’s shutting down the camera before it oherheats. Both settings do the same thing just at different sensitivity levels. Neither will let the temperature do damage to the camera, neither have any effect on warranty.
mine over heats just leaving it on for 30min and then i start filiming 30seconds in it says too hot lol
Have you turned on the temp setting to high?
I just got my camera literally 20min ago and while looking through the menu settings it overheat and shut off. Should I return it?
Yup same with me! I'm keeping it and waiting for a firmware upgrade. A lot of units have this issue.
This is nothing new you have to keep ALL sony Alpha cameras on High if you plan to record video for 30mins or more in 4k. The update has nothing to do with it and will not stop it from overheating. It's just the way Sony cameras is you have to put them in high. Congrats on the new camera
+Michael Mystro Pierce Interesting. Which cameras did you experience this issue with? The a7iii has a 30 min rec limit so I never experienced it. Neither with the a7c, a6300, a6500.
@@MarioSoMedia A9, A92, A7R3, A7R4, A7S3, A1 I've had them all and they all will overheat in normal setting. They have to be put in High mainly when recording 4k video.
+Michael Mystro Pierce I see. Good to know. Thanks for the info!
@@town3 you’re right! The only time I’ve never seen this are on Sony APSC’s like the A6600’s of the Sony ecosystem and it always happens on the Sony full frames💯. The A1 $6,000 body does the same thing🙄
@@town3 This is the correct answer.
Yes, friends, Sony has ripped this camera a lot, unfortunately, I was able to buy this camera after years of work, but with this hot problem, I recommend that you never buy this camera, Canon and Nikon are the best, they say update or card. Change the memory, it's all bad, didn't Sony test them during production? It's nonsense...😔😔😔
A few other cameras overheat too from other manufacturers. the issue is trying to pack so many goodies in a small body. But if you set the temp to High on the a7iv, you should be good to go.
Thank you
No problem!