How to Reset Your Plantronics CS55 Wireless Office Headset

How to Reset Plantronics CS55
Drew teaches you how to do a full reset of the Plantronics CS55/CS50 wireless headset. This may help some issues you may be having! Let us know if it worked or if you have anymore questions.
🟣Featured Product🟣
🟪Plantronics CS55:➡️headsetadvisor.com/products/p...
🔺Want more noise cancellation? Check out this video:➡️ • Noise Cancelling AI or...
🔺Enter to win one of the headsets that we review: ➡️ lp.headsetadvisor.com/giveaway
🔺Need more information? Visit our website:➡️ headsetadvisor.com/
Or give us a call:➡️ 800-683-5715

[@claudiaviramontes3722]

Your video was great!!!! So simple to follow, now our 4 headsets are paired. Thank you!

[@HeadsetAdvisor]

Glad it helped! Thanks for watching, Claudia.

[@DustinMerritt916]

The good ole' reset fixes almost every problem!

[@HeadsetAdvisor]

Works a good majority of the time!

[@bobmoreau9027]

rec'd a used headset for my CS55.......will it work with my last CS55 base? Wasn't sure if the base & headset are specific. Thanks for any help.

[@HeadsetAdvisor]

Hi Bob, yes this will work. You'll want to follow the pairing guide so you can pair the new headset to your base ruclips.net/video/5dgVVu03SrY/видео.html

[@klpatte1]

This did not fix my issue. My CS55 shows no lights when plugged in. I tried to reset as you indicated, still no lights. If it was hit by a power surge (after a bad storm and power off / on / off / on) could this cause the problem. Would it be just the power supply or the whole thing that would go bad.

[@HeadsetAdvisor]

Usually when there’s a power outage and a headset stops working the entire headset system needs to be replaced unfortunately. Feel free to contact us for suggestions on a replacement headsetadvisor.com/pages/contact-us

[@blurose3791]

I attempted the reset as the video played and he headpiece will not pair properly. Please assist as i need this to work for my job.

[@HeadsetAdvisor]

If you're within the US or Canada, please contact us at 1-800-683-5715, Monday-Friday from 7am-4pm PST and we will be able to better help identify what's going on to best assist.

[@kimberlymounce6196]

I tried the reset....I can hear the patients but they can't hear me. Is the mute on?

[@HeadsetAdvisor]

Hi Kimberly, the setup either needs to be adjusted or the compatibility dial on the left side of the charging base may be off. On the left side of the base is a dial 1-4 with a spot it looks like you can take a quarter and turn it. Try lining that up with 1 and see if any different result.

[@lisabeavers3152]

I was not able to hear the dial tone. I did a reset and I still do not hear anything.

[@HeadsetAdvisor]

Hi Lisa, there's other troubleshooting that can be done to see if it's a defective product or an adjustment needs to be made. Feel free to contact us for further help headsetadvisor.com/pages/contact-us

[@thomaspilato6093]

Still no lights coming on

[@HeadsetAdvisor]

Hi Thomas, if no lights are coming on at all, either the AC power or charging base may be defective. Feel free to contact us at 1-800-683-5715 and we may be able to help further or identify the issue.