I feel like the subscription cost isn't any different than using insurance to see a specialist once a week. You just pay it before instead of after. If you're using insurance for a non-Betterhelp therapist too, you pay your monthly bill for the insurance which is charged for the appointments before you receive the leftover after a month of appointments.
@@tiredschizo I recently lost mine so Betterhelp has been more convient for me. Without my insurance, my former therapist cost $260 per session and I saw them once a week. With BH I pay $300 a month, see my therapist once a week but also get group sessions twice a month. I could never do this without insurance at the old practice I was at, and there aren’t good resources where I live for those without it.
I hate betterhelp! My therapist spent our session talking about all the troubles in her life, her divorce, her dating a new man and trying to make that work with her ex husband, her kids ect. I basically paid betterhelp to be a therapist. NEVER AGAIN!
To be fair, many people do need to try several therapists before finding the right one. HOWEVER, it does seem that they're low-key anticipating their users having bad experiences.
I’m sorry….im not even a therapist, I have never taken a single psychology course…YOURE TELLING ME A LICENSED THERAPIST HAD NO IDEA THE DIFFERENCE BETWEEN CPTSD and PTSD?!?!
I have CPTSD and this was actually my experience with a bad therapist. I was also told that they couldn't help me with abuse unless it was physical, not mental. 🤡
@@lordfreerealestate8302 huh….im actually shocked. I don’t know if this is a sign I should do therapy or that the state of privatized healthcare is insanely fucked(already was hit still). Definitely the latter
I had an in-person therapist tell me she had never heard of CPTSD, it wasn't a thing, and that I shouldn't listen to Dr. Google for my mental health systems. She also insulted my appearance later and told me to get rid of sad thoughts about my dead dog my imagining myself putting him in a box and and shelving him. 🫠
Better Help isn't for people with actual issues. Its for people that just want someone to vent to. Its perfect for people who just want someone to talk to but don't want real resolutions.
Exactly and that’s exactly how they should advertise. Them claiming to helps everything under the sun, delays people from getting actual care they need.
100% correct, I was in a difficult spot a few years ago and used this service. After several weeks I wanted to get an idea hat was going with me however no analysis or assessment. Just keep talking and paying, so I cancelled and got many reminders that my therapist was worried about me. Opening 1 of those emails, I had to pay to see the email of the "worried" therapist....😆
I’ve heard that their therapists are not even accredited either! I also heard someone say their therapist fell asleep in the middle of a session. I can’t believe they are still in business let alone RUclipsrs are STILL promoting them? Money really does corrupt smh 🤦🏾♀️
surely it cant be that hard for them to check people? like build up the platform slower but with real therapists. It could be so good, but like this its terrifying!
Better Help doesn't properly vet their therapists so I would safely say that 40% of them aren't truly liscened, and that's me giving a very generous low-ball guess. The company my boyfriend works for not only had him do 3 interviews, but they also did a Very though background check for Everything. It took them roughly a week or so to go through his licenses and references and accepted him. And even then they sent him a secured laptop to do his job.
I used to clean an online therapist’s house weekly. She would have sessions with patients via zoom on full blast volume, I could hear EVERYTHING. I would turn my headphones up to drown it out.
A lot of people would have been nosey. It says a lot about you (very positively) that you voluntarily chose not to listen even though it was the therapist’s responsibility to make sure the meeting was cinfidential
A piece of advice about sponsors: they're all scams. Anything that relies on sponsorships but has no natural word of mouth advertising happening is a scam.
@@Jane-oz7ppI disagree with this. Tons of products in stores also end up being scams, we just don’t hear about them because they’re not as popular online. I’ve also bought tons of products (Raycon, Hello Fresh, Magic Spoon) and while they aren’t perfect they’re far from scams. Now there are criticisms of all of these products, but there are criticisms of ALL products. You could say “Raycon is a scam because they only last a few months before the audio sucks”, but they lasted significantly longer than my airpods did. You can say “Hello Fresh has unethical labor practices”, but so do Nike, Nestle, H&M, etc. I’ve heard people call Magic Spoon a scam because a youtuber said he didn’t like it and I can’t believe I have to say this, not liking the taste of a product does not make it a scam, especially when it comes to dieting and healthy products that tend to already taste worse (IMO). Magic Spoon is a good example because it started as a sponsorship product but is now on store shelves, and i’ve had people who are never on youtube recommend it to me. Go into Walmart and I can point out problems with every product, just like we can point out problems with every product youtubers promote. And I don’t get you saying “no natural word of mouth”, because no product starts with natural word of mouth advertising. Either you can find a retailer to sell your product, or you have to start with advertising. And sponsorships are just a form of advertising. Every product spends significant amounts of money on advertising, some companies just choose to spend that money on youtube sponsorships instead of traditional ads because a lot of people consider them more effective. I don’t think we should blindly trust sponsorsed products, but saying all of them are inherently scams because sponsorships are inherently scammy is a broad generalization that just doesn’t make sense to me. Especially when you consider that many of the reasons people label certain products “scams” are things that major companies already do, we just ignore them because they’re already established.
@@Jane-oz7ppI’ve actually found multiple companies that do the same thing as Better Help and have been around longer, they just use different methods to pull in new customers. Some of these websites have even done worse things (Sondermind has had therapists who don’t show up to appointments and still charge patients, or patients who try to stop seeing a therapist because they showed racist or otherwise bad behavior and still got charged for weeks without Sondermind helping, for example). The only difference is these are less publicized so we think this stuff only occurs to youtube sponsor companies. I think it’s a mistake to say this is *only* youtube companies, because then we feel a false sense of security and don’t learn to actually recognize what makes a scam.
@@Jane-oz7pphmm I don't fully agree. Sponsorship can be used to introduce the product to new consumers who have not met anyone who has used it before. It's a shame that it's being misused by scammers
Sometimes people do it between quitting their agency job and starting their own practice. Just to stay financially afloat. If the therapist is on Better Help longer than 6months it’s a bad sign. This is the situation Better Help exploits. They don’t pay a sustainable living wage. If I where to have done it long term I would of been happier becoming a Coffee Barista. Less stress same pay.
Yeah, it sounds crazy. I do have a coworker who just finished her school and so she “moonlights as a therapist,” but not on better help. She works for agencies and practices with actual supervision, while she gets all her hours. Once she meets all her requirements, she’ll be switching to full time.
@@mollygrace3068 This is actually extremely rare for an agency to do this. Many want to squeeze every drop they can out of you. They don't like people having an ounce of identify or self worth in this career.
I'm a therapist and will ALWAYS support anyone who is ANTI-BETTER HELP!! Even channels that use it to get Sponsorships, I side eye, especially when they lie and say they use it...not OK to abuse people for money!!
Are you american? In the UK these people wouldn't be called therapists they'd be called counsellors. Here therapy is meant to be things they teach you to deal with things better, counsellors are meant to talk out feelings, both useful obviously I just find it very strange they're calling themselves therapists when they're acting as counsellors
@jessica5470 For us here in North America, a counsellor can be considered a therapist as they do offer therapy sessions. Counselling is a form of therapy. Mental health therapy and counselling are interchangeable as per my practice as you speak of teaching, the client as well as the counsellor interchange in that role. How would I be able to teach had the client not expressed from the very start what their concerns might be? In fact as a counsellor, it is not necessarily my job to teach, it is my job to listen and reflect back my understanding of their problem and ask questions to the client to reflect ehat I have learned about them to then have them teach themselves how to best navigate their situation in a healthy way! ✌️💖😃🌻🙏🧘♀️ Namaste 🙏
Better Help is a joke. The person I spoke to was 100% not interested in what I needed and 😮frequently would take calls during my call or speak to her spouse about their chores and tasks around the house. Gross.
They have to see 40+ clients back to back to make a living. They are also paid by the word they message you. So mine would message me 8 paragraphs of emotionally charged conveluted jargon and I would respond in one sentence. They would get so angry.
I used Betterhelp once and it was terrible. The therapist I connected with was working from home (which is fine) but her kid was crying and dog was barking constantly in the background in the same room loud as hell and it was obvious she wasn't paying attention to what I was saying at all. She sighed after everything she said and her tone of voice screamed "I don't care". Even the questions she was asking were really surface level and didn't exactly scream 'professional therapist'. She even asked me the same question, not kidding, 3 times. Like, I get it- being a mom is hard and I don't know her home situation, but I wish she would've just rescheduled. It was really disappointing and honestly kind of hurtful.
Yeah that's complete bs. There's no way it's a therapy session with distractions in the room. It's literally not therapy at that point... Sorry that happened!
The fact that they are constantly advertising on Facebook and RUclips is a huge red flag. One RUclipsr explained why he wouldn't accept monetisation from them and Hello Fresh. It is cheaper to order takeout than from Hello Fresh and even cheaper to but ready meals that are chilled or cooked.
I am a disabled woman who uses a wheelchair. I came to BetterHelp to talk about my experience with CPTSD due to emotional abuse in my family and my turbulent childhood. My therapist told me that I shouldn’t be depressed, that I should immediately start taking meds, and look forward to possibly being able to walk some day.
Dude I'm so sorry, I'm also a wheelchair user and have experienced a lot of what you just talked about, I've found that people who don't have mobility issues tend to address the idea with this undying optimism and the idea that we have medicine that functions like movie magic. My wife and I have concluded that they're trying to cover up their fear of something like that being a possibility in their lives, because really, anyone can become wheelchair bound. I know there's nothing anyone can say to make up for the abuse and I know this is a bad boat to get stuck in, stay strong, friend
I'm so sorry! It's astounding what a bad therapist can cause you. I didn't use betterhelp, but I did go to a therapist as a disabled teen who has CPTSD. I confessed to my therapist that I had tried heroin and was scared at how much I liked it because it was the only thing that took my physical pain away and helped ("helped") my emotional pain. She didn't report it to my mom and encouraged me to stay with things that made me deal with pain to avoid more dangerous surgeries. I was 14. I think some people enjoy harming their patients but act as if it is advice. Either that or they are absolutely ignorant!
I don't get it, I seriously don't. Being overworked, because you got 50 clients a week is terrible and inhumane. But it still doesn't excuse GOING TO THE TOILET with your patient still on the line, sorry what?! I'm so happy something like this never happened to me, I'd be SO scared to go to therapy....
I wouldn't even go to the toilet while on the phone to someone and we couldn't see each other. I would hold on and would end the call if I had to go and resume it later.
If a Better Help therapist works 50 hours they only get paid 37.5 hours of that. It in the end does fall under the therapist to find a new job if the job does not support their ethics. The scary part is why isn't there another job that has better standards. To be honest, they also need to putting standards on therapy agencies. If a therapist does advocate for better work conditions they get black listed from many agencies and are considered worse than someone that ocasionally dates clients because that person is willing to make tons of money for the agency for little pay. They never complain and just become part of the system that takes advantage.
If you are paid by the 45 minutes, for pennies. The system encouraged you to see 30 clients a week before a decent wage. If you didn't need therapy prior, you will need it.
I had the worst therapist ever on better help. She only knew one word “boundaries” 😂 I could tell her my cat died and she’d be like “yeah, this is really an issue about boundaries”. Getting a real therapist was a much better choice
“this is an issue about boundaries” what, were you supposed to set a firm boundary with your cat that they weren’t allowed to be sick? what kind of boundary does she even think could possibly be related to this
Sometimes if therapists get to many clients on Better Help it’ll start dropping their clients. They are paid on a tiered system. So less clients the lower they pay them per client.
As a person who also suffers from abandonment issues, I think that would be my 13th reason. Like, that is the absolute worst nightmare for someone suffering from this. I am mindblown they are still in business
On one hand, I get it, but on the other hand... If you are saying that "your mental health was destroyed" then why are you even on tiktok? If you're in that state you should be in a mental hospital or institution
@@CuteAnimalVideos2580 because most people dont want to be admitted because its hell on earth? Also "destroyed" could mean "way worse than it was before" not "I am terminally mentally ill"
Tried it one time and had an older male as my therapist when I asked for a female. Okay whatever. Told him I was feeling great lately but had unresolved trauma I wanted to bring up and fix. He kept talking about philosophy the entire time instead and I only got 5 words out per session maybe. It was just him talking. When I finally decided to stand up for myself and tell him “hey we haven’t addressed any of the issues this is the 3rd session” he said “well you seem fine to me so I don’t even know why you’re doing therapy in the first place.” Years later, my mom died, and now alllllll of my trauma is in the forefront of my mind constantly and now I’m not “fine”. Really grateful though that I’ve found a really nice in person therapist I connect with now :)
After 7+ years of watching Kendall Rae, I unsubscribed the day she did a betterhelp ad after saying years ago she would never because of how awful they are
I was so disappointed when Emma in the Moment did a BH deal recently. How do you run a platform all about doing research first and then not even…….. type Better Help into a single search bar before greedily accepting that sponsor?
Glad I came across this video. I used BH once and had a positive experience. My therapist ended up leaving the platform to focus on her private practice and I left BH and followed her there, but I started to tell people how BH helped me. After looking at this video and reading more articles I’m glad my therapist left the platform. I feel like I lucked out, but I will definitely start telling people about this video and to do research before doing BH now. Thanks!
I had the same experience! I used BetterHelp since 2017, two of my therapists were not so great…but then I found someone amazing during the pandemic. He also left the platform and is using his own private practice, I’ve followed him over to his practice.
As a therapist I'm disgusted by the things I've heard about Better Help. Horrifc stories. Also Ashley SOOO Agree about the concern about texting the therapist. I have STRICT boundaries with my clients (I work at a high school) and turn my work phone OFF after work and never check it or email during evenings or weekends. I tell my kids ( I call my clients my kids haha) that it's partially to protect myself (mask on first before helping others thing) but also so they can self soothe (like you said)! 💚
My therapist encourages me to reach out to her whenever I need it. She always tells me to text her but I believe strongly in work life balance. I have to tell her everytime. I will not be doing that ma’am. I respect your time just like you respect mine. A therapist can’t counsel if they don’t have time to fill their cup as well.
Aww you're so kind to your therapist! I'm sure they appreciate your consideration so much!! Agree! Everything in balance for sure! :) yesssss exactly we all must full our cups up! Sending you positive vibes! ♥@@steveurkel9097
What would you do if you had a client who struggles with suicide? Personally I’ve only called my therapist one time in 4 years because I was drafting a note, and having a very quick conversation was something I really needed in that moment. I completely understand not taking calls outside of appointment times, but i’m just curious what you would do in a situation like mine.
@@athena2143 I would look into resources available in your community. My therapist emailed some non emergency lines that are available 24/7 if I need help off hours. There are also, of course, emergency lines as well.
@@Melinda-f3lyeah therapist suck, I had one therapist who kept talking about her own problems then would get pissy at me saying “You don’t care do you?” I was like 👁️👄👁️
It's bad for both the client/consumer and the mental health professional/service provider. It not only harms clients and doesn't provide good service, they make the field look worse because more people now have horrible experiences and are more likely to view professionals and the field very poorly.
I have never used this app, but "professionals" in the field have already made me view it poorly. I have been to four therapists and each one made it very clear they didn't care about me or my case at all, or gave me dangerous advice.
I would love to see a video on how hard it is to find therapists in the US as a whole. Most insurances do not cover it. I always have to pay out of pocket for my kids. The counselors just say “just submit the paid bills to your insurance and you might get semi reimbursed”. Not to mention how hard it is for those on govt insurance plans, it’s even worse. These issues are why so many people thought Better Help would be worthy. The entire system to receive therapy anywhere is broken
I would be interested in that as well! In my town, there are only 2 or 3 therapists in ALL of my county, the three cities surrounding, they are all BOOKED
I’ve been to plenty of unprofessional, uneducated therapists. They were all detrimental to my mental health. I had to pay out of pocket since my insurance doesn’t cover any therapists near me. Hearing about this company blatantly hiring unqualified people makes me have even less faith in therapy for the future.
My last therapist had the audacity to say “I’m not here to tell you how to deal with your issues, I’m just here to tell you how you feel”….As if I can’t properly articulate my feelings better than they ever could 🙄
@@RedDeadReverieno but realistically that is EXACTLY what a therapist is supposed to do! Telling you how you feel absolutely not. That's bound to cause issues
I tried betterhelp and my therapist was always late for our sessions and couldn't remember what we talked about in our last session. It makes sense that she would have too many clients to handle. I'm also not religious but they matched me up with a therapist that was a Christian and told me to look to Jesus. I did not know about the data sharing thing. Overall good informative video.
So glad more and more people are speaking out against BetterHelp. I'm absolutely floored by how many creators are still taking sponsorships with them. I wonder just how much money they'd putting down for these... And agreed, there's no excuse not to do research into the companies sponsoring you. Especially for bigger creators who have enormous audiences. As the saying goes: "With great power comes great responsibility". And when you have the power of influence, which is what creators have, they have a responsibility to their audience to do their due diligence. Anyway, great video as always!
I am SO disappointed in the youtubers that still promote them. pewdiepie made an expose on them years ago, literally the biggest youtuber has called them out in a full video so theres no way the cant know
My BetterHelp therapist was competing with me. She was an older lady and always made me feel like crap. I had to treat her. My entire sessions were me coddling her. I fired her after three months of the foolery. She was such a bully.
@_SkinSavvy did she used you as a therapist back she sound unprofessional and like not even a licenced person to be like that with her patients/clients
I had my FIRST therapy session with this one therapist and tried to confide in her about my breakup. Mind you I’m queer, this woman asked me “Tell me why Lesbians always cheat on each other” I was dumbfounded because I didn’t mention cheating at all and that’s not why my ex and I broke up. I told her “I don’t know how to answer that, because I PERSONALLY wouldn’t cheat on a parter” Using stereotypes is not something a “therapist” should use when addressing a client. Plenty of straight couples cheat on each other, cheating is not just a gay thing. Some people need to stay off of mental health platforms especially if their biased, homophobic, or ignorant to different groups of people and especially using blatant stereotypes on clients you literally just met.
this is a bunch of abhorrent oversteps but the thing standing out the most is the fact that she just assumed your ex or you cheated without even listening to you. what the fuck
When I see videos with Better Help sponsorships, almost every time there are multiple people in the comments like “Hey, I love your videos, but just letting you know, you should look more into Better Help because they are a bad company doing shady stuff”. So I think most channel creators have to know at this point about the bad sides of BH.
Better help is the absolute worst! I am a black gay man who happens to be an Atheist. Moreover, I also deal with extreme anxiety due to CPTSD. When I went to better help for therapy some time ago I listed all of these details in the bio that they have you complete. I was thorough because around that time I was at rock bottom emotionally and psychologically... Well better help matches me with an old white man who is a Christian. I am not kidding. He did not mention that in his bio but there I was only picking up key words, but I digress. Anyway, when he introduces himself to me he does so by stating that the past is the past and that he only operates in the now...soooo my cptsd is because of things that happened in the past. So how am i supposed to help myself today if I don't deal with my past. Long story short I lasted three sessions with this mfer.he would not listen to me for anything. Most of the sessions were him trying to push the forgiveness narrative down my throat (forgive my homophobic family that threw me to the wolves. Yes that was told to me repeatedly) and asking, "why am I laying my traumas at their feet" is one thing I will never forget. I fired him mid session. I will never go back to better help. The fact that this type of therapist is allowed on the platform let's me know that they are not the safe space they purport to be. Don't use better help!
I tried better help because I thought it might be a better alternative to the current mental health system. It can be very difficult to get a therapist. The two biggest issues being wait times and insurance. It can take months to get in to see someone. I also have difficulties because I'm bipolar. There are some therapists who will not even consider me as a client. So my options are limited. With insurance, I have medicaid in Oregon. But, you can be on open card or with a coordinated care organization (CCO). I have a CCO and most people only take open card. I don't know what the difference is but it must matter. Anyway, I had two really terrible therapists who traumatized me. I am not surprised by any of these horror stories.
The shortage is affecting every location in the US ☹️. I’m sorry you can’t get in. I know I need to go, but I had an abusive therapist last time around (he full on broke rules then guilt tripped me into silence by blaming me if his autistic son lost benefits), and I’m having a hard time trying again. But my mania went away & no one will treat me for just depression so I think I need a therapist to see that the mania really left. I don’t know why, I miss it tbh, but it’s been gone 10 yrs & giving me mood stabilizers is a nightmare, I just sleep 18 hrs a day.
@@montananerd8244 I hear you. There are some bad people out there for sure. I'm also starting to realize how violent the system can be towards people seeking help. Especially psychiatry.
Wow, I was so close to getting a therapist on BetterHelp. After watching this vid, so glad I stopped myself. THANK YOU FOR MAKING THIS. This is an extremely important video topic. 👏
I love my therapist on BetterHelp! Started with weekly phone sessions for a year then went down to once a month with unlimited texts…which I use if I’m struggling but mostly she checks in on me weekly. It was impossible to find a woman of color before I gave BetterHelp a try. She’s definitely licensed as I’ve used her license number to file for partial reimbursement. Maybe give it a try and decide for yourself.
So many content creators I enjoy take sponsorships from the likes of Better Help, Temu... Icky companies doing sketchy stuff. It's such a bummer. Thank you for calling on it, I haven't seen anyone else do it yet!
That’s such a rip off. I pay $165 for an hr session in person once a month. And this person is incredible. She knows more about me than I do sometimes, and you’ll just never get that from a service like this. Granted, finding the right therapist is tough, this was my third attempt at a therapist but finally connected.
is this in usa? cost 40$ per session in my country and the session time can range between 45min to 90 min. after enough sessions and the total paid amount adds up to 300$ then we dont pay anything more for the rest of our sessions, until start of next year. so sad to hear not every country has it like this. puts things more in perspective for me to hear how u.s and other places deal with the costs of insurance and better help and therapy in general
I decided to check it out due to being a psychiatrist myself and wanting to understand what's up with this platform (which seemed shady at best). The therapist was an absolute disaster. Even if someone is actually a good therapist, this platform does not enable good practice. It does more harm than help.
Thank you for this. I tried BH twice. I cancelled after twenty minutes into the first session with one because she was so feckless, I knew she would be of no help. Both reeked of incompetence and neither seemed attuned as they were horrible listeners. Honestly, I felt as though I were taking care of them, not the other way around. Unfortunately, I think (our dysfunctional) academia has churned out some substantially incompetent therapists, such as the one described in the video who ghosted the young lady. Honestly, how immature, incompetent, and unprofessional can a licensed therapist be? She's right: a therapist who does that to some with abandonment issues can do great harm. They shouldn't be practicing.
They don’t accept insurance? I’ve been hoping to hear more people call out better help since they basically bully the therapist into silence and fail the client
Thank you for making this video! I think its disgusting youtubers are throwing their audiences under the bus by promoting this program. It shows they really do not care for their audience and don't do their research. Just see $$$$$ and do whatever corporations say. Its sick
it’s especially worse when it is the same channels advocating for mental health and talking so much about how to do better in regards to people with different mental stuff but then they are simultaneously promoting better help in every video like anthony padilla been doing that for years and it’s no way he hasn’t seen or heard the controversies and wrongdoings of the company. he just doesn’t care. rather have that cash than integrity
I'm honestly wondering if better help locked a lot of these people into contracts of like, "we'll give you this much to secure 50 - 100 sponsored videos over the course of X years" back before there was any bad info on better help, because it is legitimately strange the way a lot of youtubers I like continue to turn a blind eye and do the sponsorships even though they normally just wouldn't associate themselves with anything getting called out like this.
I used better help. I was raped while I was getting therapy, and disclosed this to my therapist. She then told me I was at fault, and I put myself at risk for HIV and I probably had it now. I got a full refund from better help for all the therapy she ever gave me over a 3 month period, but she did so much mental damage. It wasn’t worth it.
The way my paranoia works I barely trust The confidentiality of meeting face-to-face. There's no way I would be that vulnerable over the internet! Just imagine if your files got hacked!?
The person i was connected to on betterhelp did not even have a basic understanding of anxiety or OCD. It was like speaking to a college student, which im pretty sure she was. She made some ridiculous suggestion implying that my OCD was actually just a product of guilt. I cancelled so fast.
Thank you for this. My therapist said this was not a good service for people and I'm so happy to see people with platforms speaking out about it instead of taking a brand deal. Thank you for this.
Thank you for telling us this important news. You'd think that convenience, especially during the pandemic, would be a plus. But, wow, this is scandalous. Those poor people; they can't trust anyone now.
I studied mental health counseling for a few years (masters degree), and what I noticed is most people who were in the program were deeply wounded themselves. I walked away believing that most counselors/social workers are not good and bring their damage into the work. They are also not high achieving people in general. It’s almost like the field attracts broken people.
I'm a health psychologyst and it PISSES ME OFF so much to see some colleagues of mine being super uninterested at everything. Like, why did you choose this path if you're not into it?? It should be mandatory for our profession to go through therapy because this field is full of people who really need it but are either too numb or too assholes to care
@@alexisventura7191it's very much recommended but there's no explicit requirement. My psychiatrist (who is amazing, I've seen her for over a decade) once said after I asked if I could succeed in mental health while getting therapy myself, "everyone in the mental health care field who says they aren't seeing a therapist/have never seen a therapist themselves is either lying or should not be working in this field." And I totally agree. Having a history of trauma/mental illness can help so much in helping your clients make progress in healing. The important part is not entering the field until your past trauma/mental illness is manageable and not running your life, and taking a break if you have a relapse of symptoms.
@@alexisventura7191 It's not mandatory, but it's an important question to ask of any potential therapist. It's a huge red flag when they don't have their own therapist. You cannot listen to people's horrific experiences all day and not need help working through your own reactions to it. If they don't have their own therapist, cross them off the list and keep looking.
this is such a gross generalization it is really crazy that someone who studied can use only their macro experience to demonize millions of professionals that do great work. therapy has the capacity to literally save lives. and to say we are not high achieving seems as if you are projecting especially since you studied and didn't practice in the field..
I used better help for a good 5 months in 2021 and I thought it was helping just because I was friendly with my therapist but after he let me know he needed to stop our sessions due to personal things going on in his life, I realized that he didn’t really help me with any of my concerns I outlined during my first session. It was very much just a weekly venting session and I feel sad because I’ve been put off from therapy since then because I don’t want to waste any more money. All of my issues have gotten much worse though so I’m leaning more towards therapy as a necessity at this point. The hard part is motivating myself to take the chance again but in person this time 🙃
I do betterhelp, while i like my therapist its sooooo expensive. Im looking into switching now actually for many reasons. At the time i was in a really bad place and it seemed like a decent idea. Thank you for the video, ill definitely be looking into switching
Idk if online sessions are legal where you live, but you don't need to change therapist is you have a good bond with yours. Maybe ask them if you both can keep doing the sessions online but instead of using BH you could pay directly to them :)
It irritates me so much that one of the most famous psychology/therapy youtubers out there continues to take Betterhelp sponsorship. He even stopped teaching as a professor and limited his private clinical practice to make more videos and live off that income. He's one of the most trusted and outspoken youtubers on therapy ethics for therapy students. He ignores pleas to stop advertising Betterhelp in his reality TV reaction videos. It's really sketch and dystopian. I followed him and his original podcast for years with a lot of trust and respect before he went this direction. If he could take a challenge to spend just one month, four sessions, as a client... he'd see!!
I instantly found it suspicious when better help was being sponsored. It's online therapy being sponsored. Therapy is serious and it being sponsored on channels like death battle really feels inappropriate.
Yeah... how they get these licenses, permits, and degrees I DON'T KNOW. They are beyond unprofessional and it feels like they sequester off and antagonize those who ARE *actually* professional. Yikes af society in so many ways.
I did Better Help and had a medicore experience. One of my therapists (who was leaving the platform) told me to leave because it was not worth it. Definitely not worth it. Thank you for this video
When I heard one of the things they promote the most is how you can text or call your therapist any time you want I started feeling pretty worried about it as almost all the therapists I've been to have a policy to NOT give you their phone number at all, I've learned over time the time between sessions helps you learn to use the skills they give you on your own. You're not supposed to have them in the palm of your hand.
I am currently studying to be a therapist and seeing this shamless company filled with uneducated and unprofessional therpists disgusts me. People shouldn't be treated like this, mental health is very important and should be taken seriously.
You earned a subscriber with this one, thank you so much for your honesty. I used better help in 2020, It was a horrible experience for so many reasons but looking back the worst part of it was my therapist had her own mommy trauma and she projected it onto me when I tried to talk to her about my conflicts with my mother. She explicitly used her bad relationship as reasoning to encourage me to cut off my mother. I needed to set boundaries with my mom, but those should have not been influenced by my therapist's inability to emotionally regulate in session. I didn't know better at the time, so I thought that she was just validating me using her own personal experiences. She definitely was not, she was projecting massively.
As a LPC (licensed professional counselor) i hate to say this (i really do) but most therapist/counselors don’t know what the hell they’re doing. Although I have an advanced degree, im licensed to practice in my state and Im nationally certified, I pretty much abandoned the industry because it was not giving me what I needed to help my clients. After all the years of investing time, money, effort and energy in coursework, exams, supervision, etc. in my counseling profession endeavors, i still found much more solution focused modalities from going to coaching trainings. I’ve even tried to go to counseling myself when my own life got too hard to handle and after two sessions with any of them, i was done so please know this is not just a “Better Help” issue. Its the industry general This is why most conscientious counselors and therapists are going the coaching professional development route. People harp on Iyanla Vanzant all the time about the fact she’s not a professionally trained therapist. But she 10x better and many therapist/counselors could learn somethings from her.
I’m glad you made this video! Creators really need to understand that something that seems positive (mental health care) can be incredibly harmful. But any company I see carpet bombing on social media I view with suspicion.
I tried pride counseling before I knew it was actually betterhelp and it went pretty bad. I though it would be a good alternative to all of the therapists in the Provo area who are all booked three months out, but nope. The website promised all the therapists on there were specialized in LGBT+ counseling but the second therapist I got (after the first one ghosted me after a single session) was so very clearly clueless when it came to LGBT+ issues. She had to ask me what an asexual person is like she’d never even heard the term before, she felt the strange need to assure me that she has gay friends (which is usually something I only hear right before someone says something homophobic), she weirdly tried giving advice in the form of Bible quotes, and she didn’t seem to have any idea how to advise or encourage a queer person trying to survive in a highly conservative university/community/family. On the bright side, when I reported this to ask for a refund since I was only three weeks into the month of service I had to pay for in advance, the pride counseling person who responded to my report was actually really apologetic and granted me a full refund!
We just watched a seminar on the whole industry and you have no idea how many therapist need therapy. You will FOREVER be a paying customer on some "mental health" shit. Trust them NOT!!!
During the lockdown our teen son was struggling. We could not find a therapist for him locally. Better Help was a patch that got us through a rough time.
That’s great! But that doesn’t reflect on the program as a whole. Many, many people have had horrible experiences on there, which shouldn’t be happening. So betterhelp really isn’t good, but I’m glad you had a good experience!
I know it can be hard to say no to money, especially when the cost of living is so high. So I really appreciate that you put your morals ahead of money. Thank you! My experience with better help: the therapist they matched me with kept rescheduling/canceling. I was very frustrated because if I had wanted to meet with a therapist once a month elsewhere it would have cost less. I tried getting a partial refund and BH told me to just find another therapist… the money and time were already gone & I was so fed up I just canceled the subscription.
Great video. I've often wondered how celebrities in good conscious are able to endorse companies that have been widely accused of having deceptive and unethical business practices and received tons of complaints from people who've said they'd been scammed by these companies. Such asTom Selleck's endorsement of AAG reverse mortgages and Alex Trebek's Colonial Penn commercials (before he passed away). Both of which target elderly people.
I agree with you on 16:02, that because therapy also constitutes as treatment it must happen at sepcific pre-determined locations and times to help clients learn structure. Usually people who seek mental health services lack that, so having that structure and responsibility in part helps them to be responsible and accountable. If BetterHelp is neglecting all safety issues, forcing a client back-log and not ensuring bare-minimum therapist ettiquette, we need to throw the whole thing in the trash then.
@@Stettafire from a grammatical perspective yes, probably-but if you read the whole thing it comes together. If it wasn’t clear I can clarify. The point is to structure treatment. What I commented on was the need to set an appointment and a pre-determined location. By pre-determined location there is nothing in my comment that excludes remote or online. It includes that. The time stamp was the direct comment to BetterHelp encouraging/providing “the ability to text your therapist anytime” which deprives people the opportunity to self-regulate (or the most appropriate thing that I don’t have the vocabulary for right now). My Comment has as time stamp for a reason. Structure is necessary regardless of whatever group you’re from. I am not against remote / online therapy- just the lack of structure. Also, even if it worked, texting your therapist may not be efficient if they are busy etc… so trauma response lines could work better in assisting people who are overwhelmed.
Third visit is when I realized that my therapist hadn't listened to anything I said. She'd read a bunch of things into my story that wasn't there. I quietly canceled my prescription. SHE CALLED ME and demanded an explanation for me leaving. Said I "owed" her that. She was furious when I only said that she's making me uncomfortable and that I was ending the call. I ignored her nasty emails and have warned everyone to steer clear of the service.
Some youtubers have signed contracts for x number of videos, etc. Some found out after signing the contract and they can't give a disclaimer, if anybody has read contracts that is probably claused. Sheesh
I am a therapist myself. I am hurt by all this - why does an application like this exist? It is here to make money, make some more money, while ruining people's trust in mental health experts. It is obviously harmful! Does the US have any mental health expert standards? This could never happen in my country, we have a Chamber that monitors our work and is very strict with the license. Rightfully!
Hace un par de años quise comenzar terapia en BetterHelp. Afortunadamente era muy caro para el estándar de mi país y no podía pagar esa cantidad, además no siquiera seguro que podría hablar en español con mi terapeuta. Me alegra no haber tenido que ser parte de eso.
I have a complex web of mental and physical health issues and like many people, most of my docs retired in 2023. I tried better help. They couldn’t even found a therapist for me. I was pissed off but now I’d think it’s a blessing in disguise.
I was very skeptical right away of a virtual, subscription type therapy company. Ive only experienced the type of therapist where you go to a building and meet at an office floor with multiple therapist there. I felt safe and optimistic because I could see all the degrees on my therapists walls and she had such a welcoming demeanor. I was lucky to have my first therapist who used to be a school counselor at my high school (still is one, but a different school) and now have had her for almost 6 years. I can tell she’s professional and empathetic and communicates well with me. She’s seen me grow from a depressed, suicidal teen to a young adult who is doing so much better. I can’t believe Betterhelp is still around.
It's so sad that huge RUclipsrs like Anthony Padilla and Yes Theory stress how important it is to take care of your mental health, only to sponsor Better Help in almost every single one of their videos. They speak about Better Help in such a positive manner, and they make it seem like THEY use the platform. I used to trust these RUclipsrs. I thought they made videos to help their viewers because they cared. But now all I see is their greed... Where is their morality? After a quick Google search, I learned that Better Help is funded by the Israeli government, and Yes Theory has emphasized on all of their platforms how they support Palestine. But what? They support Palestine, yet they receiving millions of dollars through sponsorships from an Israeli company? Do huge RUclipsrs not have ANY morals anymore?
Not just an israeli company, but a company own by an IOF soldier. Gross. And add to that list of yours Cinema Therapy. They also continue to promote BetterHelp which is just gross.
Thank you for spreading the word, they are everywhere, and it makes it seem like they are doing good work when in fact it seems they are just paying a lot for advertising
I tried to use better help during covd, imo, just trying to sign up I thought the process was quite annoying and sketchy. Im glad I didnt go with better help and found a therapist on my own.
tech companies have basically managed to increase prices of all services while simultaneously reducing the quality. and it pretty much applies to almost every industry in which they have inserted themselves as intermediaries to make big buck on extra fees they’re charging from both service providers and service users. absolutely disgraceful.
I had 1 good therapist and 1 really bad one. She told me that "you dont need a man, you need to love yourself 🥰" I do love myself....but humans are made for companionship..no amount of therapy is going to make humans not want love 😮
@@Demonetization_SymbolI’ve worked with autistic people, and I kid you not, just like “regular” people they do desire love and companionship, they expressed differently these needs though.
But you don’t need a man. You would like one for the companionship. Maybe you should actually consider what she was trying to tell you. Maybe you came off as desperate for a man. That sort of mindset can get you into some serious problems. I’ve seen situations where some women are so scared of being alone that they stay in abusive relationships. Some were even killed by the men.
I was super alerted about their ethics just by the fact that price only appears after you fill out the entire form. And you can do practically nothing with the platform until you pay. They even send emails telling they found a matched therapist for me based on the information provided in the form, I could start working with the therapist as soon as I pay. WTH kind of manipulative tactic is that!? I'm only happy I didn't provide anything too personal or identifying in that last form field. Thank you lots for this video, knowing how bad the professionals are treated by the platform I now lost the last hope this could work for anyone in the long term. Thank you again, you saved me some money, energy, and probably health as well.
Ashley, thank you for putting this video out. This is horrible! I’m so glad you’re exposing these frauds. And I feel so bad for the people who gone through these traumatic experiences.
If theyre using the bathroom during a therapy session that means theyre just speedrunning therapy sessions. I assume betterhelp works like uber where you get paid per “batch” aka session. So theyre just taking every single client they can get and just speedrunning. Just finished session with client A time to move on to client C client D client E, not taking breaks because theyre not being enforced to put any actual effort into the sessions so its basically all a big break, basically therapy sessions to them are like youtube to us, just something to have going on in the background while you do your own stuff except theyre making a quick buck out of disregarding and even harming someones mental well being
The fact that its a subscription service and dorsnt take insurance is the biggest red flag for me.
Correct. Which means it's about money over everything and most likely doesn't provide correct services
I feel like the subscription cost isn't any different than using insurance to see a specialist once a week. You just pay it before instead of after. If you're using insurance for a non-Betterhelp therapist too, you pay your monthly bill for the insurance which is charged for the appointments before you receive the leftover after a month of appointments.
Exactly. What are people paying for medical insurance if they don’t accept it for medical diagnostic. Makes no sense.
The thing is not everyone has insurance
@@tiredschizo I recently lost mine so Betterhelp has been more convient for me. Without my insurance, my former therapist cost $260 per session and I saw them once a week. With BH I pay $300 a month, see my therapist once a week but also get group sessions twice a month. I could never do this without insurance at the old practice I was at, and there aren’t good resources where I live for those without it.
I hate betterhelp! My therapist spent our session talking about all the troubles in her life, her divorce, her dating a new man and trying to make that work with her ex husband, her kids ect. I basically paid betterhelp to be a therapist. NEVER AGAIN!
Wow that's sad
The point of BetterHelp is you can shop for therapists.
Yeah just don’t do it
That has happened to me in real life, lol! Some therapists suck. Most are pretty cool people though.
Y'all - these aren't even as good as a good friend...much less a thought doctor.
"Just keep trying there's someone out there for you" bro is this a dating site or a therapist app
As innnnn!?!?
EXACTLY!
To be fair, many people do need to try several therapists before finding the right one. HOWEVER, it does seem that they're low-key anticipating their users having bad experiences.
@larissabrglum3856 And the worst is, to find one first.
It took me 2(!) Years to get a god damn therapist in real life
Right!! 😅
I’m sorry….im not even a therapist, I have never taken a single psychology course…YOURE TELLING ME A LICENSED THERAPIST HAD NO IDEA THE DIFFERENCE BETWEEN CPTSD and PTSD?!?!
I have CPTSD and this was actually my experience with a bad therapist. I was also told that they couldn't help me with abuse unless it was physical, not mental. 🤡
@@lordfreerealestate8302 What?!?! I'm sorry that happened to you. That's horrible.
@@lordfreerealestate8302 huh….im actually shocked. I don’t know if this is a sign I should do therapy or that the state of privatized healthcare is insanely fucked(already was hit still). Definitely the latter
I had an in-person therapist tell me she had never heard of CPTSD, it wasn't a thing, and that I shouldn't listen to Dr. Google for my mental health systems. She also insulted my appearance later and told me to get rid of sad thoughts about my dead dog my imagining myself putting him in a box and and shelving him.
🫠
CPTSD isn’t in the DSM yet and isn’t generally part of education at large yet
Better Help isn't for people with actual issues. Its for people that just want someone to vent to. Its perfect for people who just want someone to talk to but don't want real resolutions.
Exactly and that’s exactly how they should advertise. Them claiming to helps everything under the sun, delays people from getting actual care they need.
There’s free AI apps for that.
If someone just wants to vent, you can write The Samaritans for free.
100% correct, I was in a difficult spot a few years ago and used this service. After several weeks I wanted to get an idea hat was going with me however no analysis or assessment.
Just keep talking and paying, so I cancelled and got many reminders that my therapist was worried about me. Opening 1 of those emails, I had to pay to see the email of the "worried" therapist....😆
You still shouldn't get a white supremacist on the other end to talk to.
I’ve heard that their therapists are not even accredited either! I also heard someone say their therapist fell asleep in the middle of a session. I can’t believe they are still in business let alone RUclipsrs are STILL promoting them? Money really does corrupt smh 🤦🏾♀️
surely it cant be that hard for them to check people? like build up the platform slower but with real therapists. It could be so good, but like this its terrifying!
money money money sigh this world is so demented
This lack of vetting reminds me of Lyft.
Better Help doesn't properly vet their therapists so I would safely say that 40% of them aren't truly liscened, and that's me giving a very generous low-ball guess. The company my boyfriend works for not only had him do 3 interviews, but they also did a Very though background check for Everything. It took them roughly a week or so to go through his licenses and references and accepted him. And even then they sent him a secured laptop to do his job.
It was my first session and my therapist fell asleep too!! I was so turned off, immediately canceled and got my money back
I used to clean an online therapist’s house weekly. She would have sessions with patients via zoom on full blast volume, I could hear EVERYTHING. I would turn my headphones up to drown it out.
Wow! Isnt that lowkey illegal? I thought you weren’t allowed to have therapy sessions out in public/where other people can hear your conversation
@@jessicamcleanofficial it's still illegal, confidentiality agreements are there for a reason.
@@jessicamcleanofficial it applies everywhere.
I have sound proofing in my home office.
A lot of people would have been nosey. It says a lot about you (very positively) that you voluntarily chose not to listen even though it was the therapist’s responsibility to make sure the meeting was cinfidential
why does it feel like every year one of the trendy youtube sponsors ends up being a scam.
A piece of advice about sponsors: they're all scams.
Anything that relies on sponsorships but has no natural word of mouth advertising happening is a scam.
@@Jane-oz7ppI disagree with this. Tons of products in stores also end up being scams, we just don’t hear about them because they’re not as popular online. I’ve also bought tons of products (Raycon, Hello Fresh, Magic Spoon) and while they aren’t perfect they’re far from scams. Now there are criticisms of all of these products, but there are criticisms of ALL products. You could say “Raycon is a scam because they only last a few months before the audio sucks”, but they lasted significantly longer than my airpods did. You can say “Hello Fresh has unethical labor practices”, but so do Nike, Nestle, H&M, etc. I’ve heard people call Magic Spoon a scam because a youtuber said he didn’t like it and I can’t believe I have to say this, not liking the taste of a product does not make it a scam, especially when it comes to dieting and healthy products that tend to already taste worse (IMO). Magic Spoon is a good example because it started as a sponsorship product but is now on store shelves, and i’ve had people who are never on youtube recommend it to me. Go into Walmart and I can point out problems with every product, just like we can point out problems with every product youtubers promote.
And I don’t get you saying “no natural word of mouth”, because no product starts with natural word of mouth advertising. Either you can find a retailer to sell your product, or you have to start with advertising. And sponsorships are just a form of advertising. Every product spends significant amounts of money on advertising, some companies just choose to spend that money on youtube sponsorships instead of traditional ads because a lot of people consider them more effective. I don’t think we should blindly trust sponsorsed products, but saying all of them are inherently scams because sponsorships are inherently scammy is a broad generalization that just doesn’t make sense to me. Especially when you consider that many of the reasons people label certain products “scams” are things that major companies already do, we just ignore them because they’re already established.
@@Jane-oz7ppI’ve actually found multiple companies that do the same thing as Better Help and have been around longer, they just use different methods to pull in new customers. Some of these websites have even done worse things (Sondermind has had therapists who don’t show up to appointments and still charge patients, or patients who try to stop seeing a therapist because they showed racist or otherwise bad behavior and still got charged for weeks without Sondermind helping, for example). The only difference is these are less publicized so we think this stuff only occurs to youtube sponsor companies. I think it’s a mistake to say this is *only* youtube companies, because then we feel a false sense of security and don’t learn to actually recognize what makes a scam.
Established titles x manscaped x raid shadow legends type beat
@@Jane-oz7pphmm I don't fully agree. Sponsorship can be used to introduce the product to new consumers who have not met anyone who has used it before. It's a shame that it's being misused by scammers
Class action lawsuit. This egregious "service" needs to be stopped.
That was 6 years ago…they’ve rectified the issue.
“Moonlighting as a therapist” is such a sentence
Gig therapy
It sounds so stupid.
Sometimes people do it between quitting their agency job and starting their own practice. Just to stay financially afloat. If the therapist is on Better Help longer than 6months it’s a bad sign. This is the situation Better Help exploits. They don’t pay a sustainable living wage. If I where to have done it long term I would of been happier becoming a Coffee Barista. Less stress same pay.
Yeah, it sounds crazy. I do have a coworker who just finished her school and so she “moonlights as a therapist,” but not on better help. She works for agencies and practices with actual supervision, while she gets all her hours. Once she meets all her requirements, she’ll be switching to full time.
@@mollygrace3068 This is actually extremely rare for an agency to do this. Many want to squeeze every drop they can out of you. They don't like people having an ounce of identify or self worth in this career.
I'm a therapist and will ALWAYS support anyone who is ANTI-BETTER HELP!!
Even channels that use it to get Sponsorships, I side eye, especially when they lie and say they use it...not OK to abuse people for money!!
Are you american? In the UK these people wouldn't be called therapists they'd be called counsellors. Here therapy is meant to be things they teach you to deal with things better, counsellors are meant to talk out feelings, both useful obviously I just find it very strange they're calling themselves therapists when they're acting as counsellors
@jessica5470 For us here in North America, a counsellor can be considered a therapist as they do offer therapy sessions. Counselling is a form of therapy. Mental health therapy and counselling are interchangeable as per my practice as you speak of teaching, the client as well as the counsellor interchange in that role.
How would I be able to teach had the client not expressed from the very start what their concerns might be? In fact as a counsellor, it is not necessarily my job to teach, it is my job to listen and reflect back my understanding of their problem and ask questions to the client to reflect ehat I have learned about them to then have them teach themselves how to best navigate their situation in a healthy way!
✌️💖😃🌻🙏🧘♀️
Namaste 🙏
Better Help is a joke. The person I spoke to was 100% not interested in what I needed and 😮frequently would take calls during my call or speak to her spouse about their chores and tasks around the house. Gross.
Your info is sold to third parties.
They have to see 40+ clients back to back to make a living. They are also paid by the word they message you. So mine would message me 8 paragraphs of emotionally charged conveluted jargon and I would respond in one sentence. They would get so angry.
I used Betterhelp once and it was terrible. The therapist I connected with was working from home (which is fine) but her kid was crying and dog was barking constantly in the background in the same room loud as hell and it was obvious she wasn't paying attention to what I was saying at all. She sighed after everything she said and her tone of voice screamed "I don't care". Even the questions she was asking were really surface level and didn't exactly scream 'professional therapist'. She even asked me the same question, not kidding, 3 times. Like, I get it- being a mom is hard and I don't know her home situation, but I wish she would've just rescheduled. It was really disappointing and honestly kind of hurtful.
Yeah that's complete bs. There's no way it's a therapy session with distractions in the room. It's literally not therapy at that point... Sorry that happened!
The fact that they are constantly advertising on Facebook and RUclips is a huge red flag. One RUclipsr explained why he wouldn't accept monetisation from them and Hello Fresh. It is cheaper to order takeout than from Hello Fresh and even cheaper to but ready meals that are chilled or cooked.
They sell your info to third parties.
I had that with a regular therapist. Her child kept interrupting our session. No more good therapist out here!!
@@lemsip207omg I feel that. I looked up the cost of Factor meals and it's like $300 something a week for like 2 meals a day. Ridiculous!
I am a disabled woman who uses a wheelchair. I came to BetterHelp to talk about my experience with CPTSD due to emotional abuse in my family and my turbulent childhood. My therapist told me that I shouldn’t be depressed, that I should immediately start taking meds, and look forward to possibly being able to walk some day.
Holy ish! So sorry that you had to deal with that
Geez. That was hella rude of them. SMH
Dude I'm so sorry, I'm also a wheelchair user and have experienced a lot of what you just talked about, I've found that people who don't have mobility issues tend to address the idea with this undying optimism and the idea that we have medicine that functions like movie magic. My wife and I have concluded that they're trying to cover up their fear of something like that being a possibility in their lives, because really, anyone can become wheelchair bound. I know there's nothing anyone can say to make up for the abuse and I know this is a bad boat to get stuck in, stay strong, friend
I'm so sorry!
It's astounding what a bad therapist can cause you. I didn't use betterhelp, but I did go to a therapist as a disabled teen who has CPTSD. I confessed to my therapist that I had tried heroin and was scared at how much I liked it because it was the only thing that took my physical pain away and helped ("helped") my emotional pain. She didn't report it to my mom and encouraged me to stay with things that made me deal with pain to avoid more dangerous surgeries. I was 14.
I think some people enjoy harming their patients but act as if it is advice.
Either that or they are absolutely ignorant!
Christ😮
I don't get it, I seriously don't.
Being overworked, because you got 50 clients a week is terrible and inhumane.
But it still doesn't excuse GOING TO THE TOILET with your patient still on the line, sorry what?!
I'm so happy something like this never happened to me, I'd be SO scared to go to therapy....
50 clients in a week! That's crazy. 50 hours a week work is already overtime by full time job standards.
Depends on how attractive the therapist is. I may be down to watch her pee.
I wouldn't even go to the toilet while on the phone to someone and we couldn't see each other. I would hold on and would end the call if I had to go and resume it later.
If a Better Help therapist works 50 hours they only get paid 37.5 hours of that. It in the end does fall under the therapist to find a new job if the job does not support their ethics. The scary part is why isn't there another job that has better standards. To be honest, they also need to putting standards on therapy agencies. If a therapist does advocate for better work conditions they get black listed from many agencies and are considered worse than someone that ocasionally dates clients because that person is willing to make tons of money for the agency for little pay. They never complain and just become part of the system that takes advantage.
Maybe she was taking metformin, I hear you can't control your poo then lol
I woke up from a dream the other night because my dream had an ad for BetterHelp 😭
Noooo! 😂
this dream is sponsored by BetterHelp
This is the future 😂 ads in our dreams
@@ambersmith2612 don't give them any ideas. 😂
One time a NOOM ad played in my dream and I got so freaked out 😭
Do therapists on better help need therapy? ☠️☠️☠️
They need to be talking to the police.
Eveey therapist is advised to get therapy
They need their licenses revoked
If you are paid by the 45 minutes, for pennies. The system encouraged you to see 30 clients a week before a decent wage. If you didn't need therapy prior, you will need it.
@@nateiverson6949i don’t think they have licenses…and least most of them at one point of time didn’t
I had the worst therapist ever on better help. She only knew one word “boundaries” 😂 I could tell her my cat died and she’d be like “yeah, this is really an issue about boundaries”. Getting a real therapist was a much better choice
“this is an issue about boundaries” what, were you supposed to set a firm boundary with your cat that they weren’t allowed to be sick? what kind of boundary does she even think could possibly be related to this
OMG That poor woman with abandonment issues how F****ng awful her therapist ghosted her. Just devastating 😢😢
Wowwwww it felt like she punished you for admitting you had abandonment issues 😮😮😢😢so sorry for you
Sometimes if therapists get to many clients on Better Help it’ll start dropping their clients. They are paid on a tiered system. So less clients the lower they pay them per client.
As a person who also suffers from abandonment issues, I think that would be my 13th reason. Like, that is the absolute worst nightmare for someone suffering from this. I am mindblown they are still in business
On one hand, I get it, but on the other hand...
If you are saying that "your mental health was destroyed" then why are you even on tiktok? If you're in that state you should be in a mental hospital or institution
@@CuteAnimalVideos2580 because most people dont want to be admitted because its hell on earth?
Also "destroyed" could mean "way worse than it was before" not "I am terminally mentally ill"
I get so disappointed when a channel I like ends up being sponsored by a nonsense company.
Yeah that's an immediate unsubscribe for me
Tried it one time and had an older male as my therapist when I asked for a female. Okay whatever. Told him I was feeling great lately but had unresolved trauma I wanted to bring up and fix. He kept talking about philosophy the entire time instead and I only got 5 words out per session maybe. It was just him talking. When I finally decided to stand up for myself and tell him “hey we haven’t addressed any of the issues this is the 3rd session” he said “well you seem fine to me so I don’t even know why you’re doing therapy in the first place.” Years later, my mom died, and now alllllll of my trauma is in the forefront of my mind constantly and now I’m not “fine”. Really grateful though that I’ve found a really nice in person therapist I connect with now :)
Im so sorry u had to go thru that.
That is outrageous. What was his plan anyway, just keep on talking? Awful.
After 7+ years of watching Kendall Rae, I unsubscribed the day she did a betterhelp ad after saying years ago she would never because of how awful they are
Same.
Wait what when did she do this? I'm a big fan of hers but I must have missed this, that's so disappointing :(
I don’t know who that is but that is truly bizarre. She said she wouldn’t repeatedly and then did?
She removed it and apologized her next video
I was so disappointed when Emma in the Moment did a BH deal recently. How do you run a platform all about doing research first and then not even…….. type Better Help into a single search bar before greedily accepting that sponsor?
Same here. That surprised me when I saw her doing an ad for the company 😑
IT'S FOR MONEY
IT'S FOR MONEY
IF THE PRICE IS RIGHT
NEVER LOOK UP TO THESE PEOPLE
Glad I came across this video. I used BH once and had a positive experience. My therapist ended up leaving the platform to focus on her private practice and I left BH and followed her there, but I started to tell people how BH helped me. After looking at this video and reading more articles I’m glad my therapist left the platform. I feel like I lucked out, but I will definitely start telling people about this video and to do research before doing BH now. Thanks!
I had the same experience! I used BetterHelp since 2017, two of my therapists were not so great…but then I found someone amazing during the pandemic. He also left the platform and is using his own private practice, I’ve followed him over to his practice.
I had a similar experience to yours, guess we lucked out.
See that just sucks for the therapist who are actually there to help and really good at what they do. I’m glad they left.
Same. I had a great therapist but so many people have had bad experiences. It sucks
As a therapist I'm disgusted by the things I've heard about Better Help. Horrifc stories. Also Ashley SOOO Agree about the concern about texting the therapist. I have STRICT boundaries with my clients (I work at a high school) and turn my work phone OFF after work and never check it or email during evenings or weekends. I tell my kids ( I call my clients my kids haha) that it's partially to protect myself (mask on first before helping others thing) but also so they can self soothe (like you said)! 💚
My therapist encourages me to reach out to her whenever I need it. She always tells me to text her but I believe strongly in work life balance. I have to tell her everytime. I will not be doing that ma’am. I respect your time just like you respect mine.
A therapist can’t counsel if they don’t have time to fill their cup as well.
Aww you're so kind to your therapist! I'm sure they appreciate your consideration so much!! Agree! Everything in balance for sure! :) yesssss exactly we all must full our cups up! Sending you positive vibes! ♥@@steveurkel9097
What would you do if you had a client who struggles with suicide? Personally I’ve only called my therapist one time in 4 years because I was drafting a note, and having a very quick conversation was something I really needed in that moment. I completely understand not taking calls outside of appointment times, but i’m just curious what you would do in a situation like mine.
@@athena2143 I would look into resources available in your community. My therapist emailed some non emergency lines that are available 24/7 if I need help off hours. There are also, of course, emergency lines as well.
I can see this.
Yeah never again! My therapist flat out laughed at me while I was explaining my issue.
I’ve had bad experiences with therapists in general. Would love to find a good one, I think it is like a unicorn though.
@@Melinda-f3lyeah therapist suck, I had one therapist who kept talking about her own problems then would get pissy at me saying “You don’t care do you?” I was like 👁️👄👁️
what the fuck
It's bad for both the client/consumer and the mental health professional/service provider. It not only harms clients and doesn't provide good service, they make the field look worse because more people now have horrible experiences and are more likely to view professionals and the field very poorly.
I have never used this app, but "professionals" in the field have already made me view it poorly. I have been to four therapists and each one made it very clear they didn't care about me or my case at all, or gave me dangerous advice.
OK so it wasn’t just me with a weird therapist on Better Help.
I would love to see a video on how hard it is to find therapists in the US as a whole. Most insurances do not cover it. I always have to pay out of pocket for my kids. The counselors just say “just submit the paid bills to your insurance and you might get semi reimbursed”. Not to mention how hard it is for those on govt insurance plans, it’s even worse. These issues are why so many people thought Better Help would be worthy. The entire system to receive therapy anywhere is broken
I would be interested in that as well! In my town, there are only 2 or 3 therapists in ALL of my county, the three cities surrounding, they are all BOOKED
I’ve been to plenty of unprofessional, uneducated therapists. They were all detrimental to my mental health. I had to pay out of pocket since my insurance doesn’t cover any therapists near me. Hearing about this company blatantly hiring unqualified people makes me have even less faith in therapy for the future.
My last therapist had the audacity to say “I’m not here to tell you how to deal with your issues, I’m just here to tell you how you feel”….As if I can’t properly articulate my feelings better than they ever could 🙄
@@RedDeadReverieno but realistically that is EXACTLY what a therapist is supposed to do! Telling you how you feel absolutely not. That's bound to cause issues
@Luna23973 they're meant to help you deal with your emotions and problems, crazy they don't know their own job description
Betterhelp has nothing to do with therapy. It's a scam cosplaying as a therapy platform
Better help is so bad!!!! I complained and filed a dispute for a refund and they removed my account. So many no-show therapists among other things.
I tried betterhelp and my therapist was always late for our sessions and couldn't remember what we talked about in our last session. It makes sense that she would have too many clients to handle.
I'm also not religious but they matched me up with a therapist that was a Christian and told me to look to Jesus.
I did not know about the data sharing thing. Overall good informative video.
So glad more and more people are speaking out against BetterHelp. I'm absolutely floored by how many creators are still taking sponsorships with them. I wonder just how much money they'd putting down for these...
And agreed, there's no excuse not to do research into the companies sponsoring you. Especially for bigger creators who have enormous audiences. As the saying goes: "With great power comes great responsibility". And when you have the power of influence, which is what creators have, they have a responsibility to their audience to do their due diligence.
Anyway, great video as always!
I am SO disappointed in the youtubers that still promote them. pewdiepie made an expose on them years ago, literally the biggest youtuber has called them out in a full video so theres no way the cant know
The most disappointing thing is that some of the people I've seen who take sponsorships from them are therapists themselves. It's disappointing.
People still support Pewdiepie? Barf. I agree I am so ashamed at creators still using BH but ya.
Wait, he did what?
Yeah, it's like with the whole Onision thing: if anybody still supports him, then I'm automatically side-eyeing them. It's the same deal here. 😒
@@asmrtpop2676what did pewdiepie do?
My BetterHelp therapist was competing with me. She was an older lady and always made me feel like crap. I had to treat her. My entire sessions were me coddling her. I fired her after three months of the foolery. She was such a bully.
😂😂😂
@_SkinSavvy did she used you as a therapist back
she sound unprofessional and like not even a licenced person to be like that with her patients/clients
@@helixxia9320 her name was Bernice young and yes she used me as her therapist.
@@helixxia9320 bernice gordon-young
Why did you keep her for 3 months then!?
I had my FIRST therapy session with this one therapist and tried to confide in her about my breakup. Mind you I’m queer, this woman asked me “Tell me why Lesbians always cheat on each other” I was dumbfounded because I didn’t mention cheating at all and that’s not why my ex and I broke up. I told her “I don’t know how to answer that, because I PERSONALLY wouldn’t cheat on a parter” Using stereotypes is not something a “therapist” should use when addressing a client. Plenty of straight couples cheat on each other, cheating is not just a gay thing. Some people need to stay off of mental health platforms especially if their biased, homophobic, or ignorant to different groups of people and especially using blatant stereotypes on clients you literally just met.
this is a bunch of abhorrent oversteps but the thing standing out the most is the fact that she just assumed your ex or you cheated without even listening to you. what the fuck
When I see videos with Better Help sponsorships, almost every time there are multiple people in the comments like “Hey, I love your videos, but just letting you know, you should look more into Better Help because they are a bad company doing shady stuff”. So I think most channel creators have to know at this point about the bad sides of BH.
Better help is the absolute worst!
I am a black gay man who happens to be an Atheist. Moreover, I also deal with extreme anxiety due to CPTSD. When I went to better help for therapy some time ago I listed all of these details in the bio that they have you complete. I was thorough because around that time I was at rock bottom emotionally and psychologically...
Well better help matches me with an old white man who is a Christian. I am not kidding. He did not mention that in his bio but there I was only picking up key words, but I digress. Anyway, when he introduces himself to me he does so by stating that the past is the past and that he only operates in the now...soooo my cptsd is because of things that happened in the past. So how am i supposed to help myself today if I don't deal with my past.
Long story short I lasted three sessions with this mfer.he would not listen to me for anything. Most of the sessions were him trying to push the forgiveness narrative down my throat (forgive my homophobic family that threw me to the wolves. Yes that was told to me repeatedly) and asking, "why am I laying my traumas at their feet" is one thing I will never forget. I fired him mid session.
I will never go back to better help. The fact that this type of therapist is allowed on the platform let's me know that they are not the safe space they purport to be. Don't use better help!
That’s terrible…I’ve had better sessions at the VA then what you experienced
I’m so sorry you had to go through that! I hope you’ve found or are able to find an actual competent psychiatrist.
Damn betterhelp really sucks and that guy was full of it
They have your private info and it is sold to third parties.
@@PamdaBear1 he was awful. Almost made me never want to consider counseling ever again. Thankfully my current counselor is the complete opposite.
I tried better help because I thought it might be a better alternative to the current mental health system. It can be very difficult to get a therapist. The two biggest issues being wait times and insurance. It can take months to get in to see someone. I also have difficulties because I'm bipolar. There are some therapists who will not even consider me as a client. So my options are limited. With insurance, I have medicaid in Oregon. But, you can be on open card or with a coordinated care organization (CCO). I have a CCO and most people only take open card. I don't know what the difference is but it must matter. Anyway, I had two really terrible therapists who traumatized me. I am not surprised by any of these horror stories.
The shortage is affecting every location in the US ☹️. I’m sorry you can’t get in. I know I need to go, but I had an abusive therapist last time around (he full on broke rules then guilt tripped me into silence by blaming me if his autistic son lost benefits), and I’m having a hard time trying again. But my mania went away & no one will treat me for just depression so I think I need a therapist to see that the mania really left. I don’t know why, I miss it tbh, but it’s been gone 10 yrs & giving me mood stabilizers is a nightmare, I just sleep 18 hrs a day.
@@montananerd8244 I hear you. There are some bad people out there for sure. I'm also starting to realize how violent the system can be towards people seeking help. Especially psychiatry.
The irony. The ad before this video played was for BetterHelp. 😂😂😂
I saw that too! I was wondering if she has any choice in the matter…?
Wow, I was so close to getting a therapist on BetterHelp. After watching this vid, so glad I stopped myself. THANK YOU FOR MAKING THIS. This is an extremely important video topic. 👏
Money well saved 👏
Definitely look for therapists in your area that have online options. That's a thing. No need for better help to get online therapy if you need to
I love my therapist on BetterHelp! Started with weekly phone sessions for a year then went down to once a month with unlimited texts…which I use if I’m struggling but mostly she checks in on me weekly. It was impossible to find a woman of color before I gave BetterHelp a try. She’s definitely licensed as I’ve used her license number to file for partial reimbursement. Maybe give it a try and decide for yourself.
So many content creators I enjoy take sponsorships from the likes of Better Help, Temu... Icky companies doing sketchy stuff. It's such a bummer. Thank you for calling on it, I haven't seen anyone else do it yet!
I hate that " un alive" has become a word. Its all because of algos and ppls fear of being taken down for saying what it is.
I can't stand that word I get that RUclips or TikTok don't allow the word "kill" but still
The "k" and "s" words can get the video taken down. That's why. All that hard work down the drain just because of AI screening for the no no words.
That’s such a rip off. I pay $165 for an hr session in person once a month. And this person is incredible. She knows more about me than I do sometimes, and you’ll just never get that from a service like this. Granted, finding the right therapist is tough, this was my third attempt at a therapist but finally connected.
is this in usa? cost 40$ per session in my country and the session time can range between 45min to 90 min. after enough sessions and the total paid amount adds up to 300$ then we dont pay anything more for the rest of our sessions, until start of next year. so sad to hear not every country has it like this. puts things more in perspective for me to hear how u.s and other places deal with the costs of insurance and better help and therapy in general
oh dear god… i hope that price tag does NOT become normalised 🤦♂️
I decided to check it out due to being a psychiatrist myself and wanting to understand what's up with this platform (which seemed shady at best). The therapist was an absolute disaster. Even if someone is actually a good therapist, this platform does not enable good practice. It does more harm than help.
Thank you for this. I tried BH twice. I cancelled after twenty minutes into the first session with one because she was so feckless, I knew she would be of no help. Both reeked of incompetence and neither seemed attuned as they were horrible listeners. Honestly, I felt as though I were taking care of them, not the other way around. Unfortunately, I think (our dysfunctional) academia has churned out some substantially incompetent therapists, such as the one described in the video who ghosted the young lady. Honestly, how immature, incompetent, and unprofessional can a licensed therapist be? She's right: a therapist who does that to some with abandonment issues can do great harm. They shouldn't be practicing.
Better help does advertise its name well.
You’ll get better help ELSEWHERE than using their service.
Theres no help anywhere. We have to help one another.
They don’t accept insurance? I’ve been hoping to hear more people call out better help since they basically bully the therapist into silence and fail the client
Thank you for making this video! I think its disgusting youtubers are throwing their audiences under the bus by promoting this program. It shows they really do not care for their audience and don't do their research. Just see $$$$$ and do whatever corporations say. Its sick
it’s especially worse when it is the same channels advocating for mental health and talking so much about how to do better in regards to people with different mental stuff but then they are simultaneously promoting better help in every video like
anthony padilla been doing that for years and it’s no way he hasn’t seen or heard the controversies and wrongdoings of the company. he just doesn’t care. rather have that cash than integrity
I'm honestly wondering if better help locked a lot of these people into contracts of like, "we'll give you this much to secure 50 - 100 sponsored videos over the course of X years" back before there was any bad info on better help, because it is legitimately strange the way a lot of youtubers I like continue to turn a blind eye and do the sponsorships even though they normally just wouldn't associate themselves with anything getting called out like this.
I used better help. I was raped while I was getting therapy, and disclosed this to my therapist. She then told me I was at fault, and I put myself at risk for HIV and I probably had it now. I got a full refund from better help for all the therapy she ever gave me over a 3 month period, but she did so much mental damage. It wasn’t worth it.
Thank you for covering and calling this out. The fact that it had been advertised so much was the first red flag
The way my paranoia works I barely trust The confidentiality of meeting face-to-face. There's no way I would be that vulnerable over the internet!
Just imagine if your files got hacked!?
The person i was connected to on betterhelp did not even have a basic understanding of anxiety or OCD. It was like speaking to a college student, which im pretty sure she was. She made some ridiculous suggestion implying that my OCD was actually just a product of guilt. I cancelled so fast.
Thank you for this. My therapist said this was not a good service for people and I'm so happy to see people with platforms speaking out about it instead of taking a brand deal. Thank you for this.
Thank you for telling us this important news. You'd think that convenience, especially during the pandemic, would be a plus. But, wow, this is scandalous. Those poor people; they can't trust anyone now.
I studied mental health counseling for a few years (masters degree), and what I noticed is most people who were in the program were deeply wounded themselves. I walked away believing that most counselors/social workers are not good and bring their damage into the work. They are also not high achieving people in general. It’s almost like the field attracts broken people.
I'm a health psychologyst and it PISSES ME OFF so much to see some colleagues of mine being super uninterested at everything. Like, why did you choose this path if you're not into it?? It should be mandatory for our profession to go through therapy because this field is full of people who really need it but are either too numb or too assholes to care
@@umi2751 I thought it was mandatory... oh my
@@alexisventura7191it's very much recommended but there's no explicit requirement. My psychiatrist (who is amazing, I've seen her for over a decade) once said after I asked if I could succeed in mental health while getting therapy myself, "everyone in the mental health care field who says they aren't seeing a therapist/have never seen a therapist themselves is either lying or should not be working in this field." And I totally agree. Having a history of trauma/mental illness can help so much in helping your clients make progress in healing. The important part is not entering the field until your past trauma/mental illness is manageable and not running your life, and taking a break if you have a relapse of symptoms.
@@alexisventura7191 It's not mandatory, but it's an important question to ask of any potential therapist. It's a huge red flag when they don't have their own therapist. You cannot listen to people's horrific experiences all day and not need help working through your own reactions to it. If they don't have their own therapist, cross them off the list and keep looking.
this is such a gross generalization it is really crazy that someone who studied can use only their macro experience to demonize millions of professionals that do great work. therapy has the capacity to literally save lives. and to say we are not high achieving seems as if you are projecting especially since you studied and didn't practice in the field..
I always questioned the legitimacy and safety about getting therapy this way. Evidently it's even worse and more dangerous than I anticipated.
I shouldn't have to say this, but thank you for doing your research! Vetting a sponsor is so important. You're awesome 💕
I used better help for a good 5 months in 2021 and I thought it was helping just because I was friendly with my therapist but after he let me know he needed to stop our sessions due to personal things going on in his life, I realized that he didn’t really help me with any of my concerns I outlined during my first session. It was very much just a weekly venting session and I feel sad because I’ve been put off from therapy since then because I don’t want to waste any more money. All of my issues have gotten much worse though so I’m leaning more towards therapy as a necessity at this point. The hard part is motivating myself to take the chance again but in person this time 🙃
I got a betterhelp ad on this video mid way through 😭😭
This is my first video from you and holy shit this was very well made! You're underrated af
I do betterhelp, while i like my therapist its sooooo expensive. Im looking into switching now actually for many reasons. At the time i was in a really bad place and it seemed like a decent idea. Thank you for the video, ill definitely be looking into switching
An alternative to better help could be open path collective
@@lenciMusic thank you, I'll look into it!
Idk if online sessions are legal where you live, but you don't need to change therapist is you have a good bond with yours. Maybe ask them if you both can keep doing the sessions online but instead of using BH you could pay directly to them :)
@@umi2751 I didn't even think of that! That's a good idea I'll ask
It irritates me so much that one of the most famous psychology/therapy youtubers out there continues to take Betterhelp sponsorship. He even stopped teaching as a professor and limited his private clinical practice to make more videos and live off that income. He's one of the most trusted and outspoken youtubers on therapy ethics for therapy students. He ignores pleas to stop advertising Betterhelp in his reality TV reaction videos. It's really sketch and dystopian. I followed him and his original podcast for years with a lot of trust and respect before he went this direction. If he could take a challenge to spend just one month, four sessions, as a client... he'd see!!
I instantly found it suspicious when better help was being sponsored. It's online therapy being sponsored.
Therapy is serious and it being sponsored on channels like death battle really feels inappropriate.
Yeah... how they get these licenses, permits, and degrees I DON'T KNOW. They are beyond unprofessional and it feels like they sequester off and antagonize those who ARE *actually* professional. Yikes af society in so many ways.
I did Better Help and had a medicore experience. One of my therapists (who was leaving the platform) told me to leave because it was not worth it. Definitely not worth it.
Thank you for this video
THANK YOU. my gut always had a bad feeling about this service.
When I heard one of the things they promote the most is how you can text or call your therapist any time you want I started feeling pretty worried about it as almost all the therapists I've been to have a policy to NOT give you their phone number at all, I've learned over time the time between sessions helps you learn to use the skills they give you on your own. You're not supposed to have them in the palm of your hand.
*@[**4:37**]:* Okay!... Any professional therapist who is that openly conspiratorial should be fired immediately.
I am currently studying to be a therapist and seeing this shamless company filled with uneducated and unprofessional therpists disgusts me. People shouldn't be treated like this, mental health is very important and should be taken seriously.
Spoiler Alert: Creators recommend Better Help because they pay a LOT. The end.
You earned a subscriber with this one, thank you so much for your honesty. I used better help in 2020, It was a horrible experience for so many reasons but looking back the worst part of it was my therapist had her own mommy trauma and she projected it onto me when I tried to talk to her about my conflicts with my mother.
She explicitly used her bad relationship as reasoning to encourage me to cut off my mother. I needed to set boundaries with my mom, but those should have not been influenced by my therapist's inability to emotionally regulate in session. I didn't know better at the time, so I thought that she was just validating me using her own personal experiences. She definitely was not, she was projecting massively.
As a LPC (licensed professional counselor) i hate to say this (i really do) but most therapist/counselors don’t know what the hell they’re doing. Although I have an advanced degree, im licensed to practice in my state and Im nationally certified, I pretty much abandoned the industry because it was not giving me what I needed to help my clients. After all the years of investing time, money, effort and energy in coursework, exams, supervision, etc. in my counseling profession endeavors, i still found much more solution focused modalities from going to coaching trainings. I’ve even tried to go to counseling myself when my own life got too hard to handle and after two sessions with any of them, i was done so please know this is not just a “Better Help” issue. Its the industry general This is why most conscientious counselors and therapists are going the coaching professional development route. People harp on Iyanla Vanzant all the time about the fact she’s not a professionally trained therapist. But she 10x better and many therapist/counselors could learn somethings from her.
Well said.
interesting to read
I’m glad you made this video! Creators really need to understand that something that seems positive (mental health care) can be incredibly harmful. But any company I see carpet bombing on social media I view with suspicion.
I tried pride counseling before I knew it was actually betterhelp and it went pretty bad. I though it would be a good alternative to all of the therapists in the Provo area who are all booked three months out, but nope. The website promised all the therapists on there were specialized in LGBT+ counseling but the second therapist I got (after the first one ghosted me after a single session) was so very clearly clueless when it came to LGBT+ issues. She had to ask me what an asexual person is like she’d never even heard the term before, she felt the strange need to assure me that she has gay friends (which is usually something I only hear right before someone says something homophobic), she weirdly tried giving advice in the form of Bible quotes, and she didn’t seem to have any idea how to advise or encourage a queer person trying to survive in a highly conservative university/community/family. On the bright side, when I reported this to ask for a refund since I was only three weeks into the month of service I had to pay for in advance, the pride counseling person who responded to my report was actually really apologetic and granted me a full refund!
As a therapist, I've been waiting for this video!
I was mocked for having "So many diagnoses"
omg they actually did that? I hope you're ok
@@gaslightgamergf2.0 I was definitely not ok in the moment. I am trying out therapist #2 and she is currently 11 minutes late and counting.
We just watched a seminar on the whole industry and you have no idea how many therapist need therapy. You will FOREVER be a paying customer on some "mental health" shit. Trust them NOT!!!
During the lockdown our teen son was struggling. We could not find a therapist for him locally. Better Help was a patch that got us through a rough time.
That's good it worked for you guys. Overall it's still bad company/ service.
That’s great! But that doesn’t reflect on the program as a whole. Many, many people have had horrible experiences on there, which shouldn’t be happening. So betterhelp really isn’t good, but I’m glad you had a good experience!
Yeah all experiencing aren’t the same cause I’m using BetterHelp now and I really like my therapist and the assignments she gives.
They sell your info to third parties.
I know it can be hard to say no to money, especially when the cost of living is so high. So I really appreciate that you put your morals ahead of money. Thank you! My experience with better help: the therapist they matched me with kept rescheduling/canceling. I was very frustrated because if I had wanted to meet with a therapist once a month elsewhere it would have cost less. I tried getting a partial refund and BH told me to just find another therapist… the money and time were already gone & I was so fed up I just canceled the subscription.
Who are recruiting these "therapists"??
Great video. I've often wondered how celebrities in good conscious are able to endorse companies that have been widely accused of having deceptive and unethical business practices and received tons of complaints from people who've said they'd been scammed by these companies. Such asTom Selleck's endorsement of AAG reverse mortgages and Alex Trebek's Colonial Penn commercials (before he passed away). Both of which target elderly people.
I agree with you on 16:02, that because therapy also constitutes as treatment it must happen at sepcific pre-determined locations and times to help clients learn structure. Usually people who seek mental health services lack that, so having that structure and responsibility in part helps them to be responsible and accountable. If BetterHelp is neglecting all safety issues, forcing a client back-log and not ensuring bare-minimum therapist ettiquette, we need to throw the whole thing in the trash then.
That "must" is outdated and restricts certain groups from getting help at all. This is why even the NHS offers remote therapy sessions nowadays
@@Stettafire from a grammatical perspective yes, probably-but if you read the whole thing it comes together. If it wasn’t clear I can clarify. The point is to structure treatment. What I commented on was the need to set an appointment and a pre-determined location. By pre-determined location there is nothing in my comment that excludes remote or online. It includes that. The time stamp was the direct comment to BetterHelp encouraging/providing “the ability to text your therapist anytime” which deprives people the opportunity to self-regulate (or the most appropriate thing that I don’t have the vocabulary for right now). My Comment has as time stamp for a reason. Structure is necessary regardless of whatever group you’re from. I am not against remote / online therapy- just the lack of structure.
Also, even if it worked, texting your therapist may not be efficient if they are busy etc… so trauma response lines could work better in assisting people who are overwhelmed.
Third visit is when I realized that my therapist hadn't listened to anything I said. She'd read a bunch of things into my story that wasn't there. I quietly canceled my prescription.
SHE CALLED ME and demanded an explanation for me leaving. Said I "owed" her that. She was furious when I only said that she's making me uncomfortable and that I was ending the call.
I ignored her nasty emails and have warned everyone to steer clear of the service.
Some youtubers have signed contracts for x number of videos, etc. Some found out after signing the contract and they can't give a disclaimer, if anybody has read contracts that is probably claused.
Sheesh
I am a therapist myself. I am hurt by all this - why does an application like this exist? It is here to make money, make some more money, while ruining people's trust in mental health experts. It is obviously harmful! Does the US have any mental health expert standards? This could never happen in my country, we have a Chamber that monitors our work and is very strict with the license. Rightfully!
Hace un par de años quise comenzar terapia en BetterHelp. Afortunadamente era muy caro para el estándar de mi país y no podía pagar esa cantidad, además no siquiera seguro que podría hablar en español con mi terapeuta. Me alegra no haber tenido que ser parte de eso.
I'm glad to see someone doing the right thing. It's very rare in this day and age.
I have a complex web of mental and physical health issues and like many people, most of my docs retired in 2023. I tried better help. They couldn’t even found a therapist for me. I was pissed off but now I’d think it’s a blessing in disguise.
I was very skeptical right away of a virtual, subscription type therapy company. Ive only experienced the type of therapist where you go to a building and meet at an office floor with multiple therapist there. I felt safe and optimistic because I could see all the degrees on my therapists walls and she had such a welcoming demeanor. I was lucky to have my first therapist who used to be a school counselor at my high school (still is one, but a different school) and now have had her for almost 6 years. I can tell she’s professional and empathetic and communicates well with me. She’s seen me grow from a depressed, suicidal teen to a young adult who is doing so much better. I can’t believe Betterhelp is still around.
It's so sad that huge RUclipsrs like Anthony Padilla and Yes Theory stress how important it is to take care of your mental health, only to sponsor Better Help in almost every single one of their videos. They speak about Better Help in such a positive manner, and they make it seem like THEY use the platform. I used to trust these RUclipsrs. I thought they made videos to help their viewers because they cared. But now all I see is their greed... Where is their morality? After a quick Google search, I learned that Better Help is funded by the Israeli government, and Yes Theory has emphasized on all of their platforms how they support Palestine. But what? They support Palestine, yet they receiving millions of dollars through sponsorships from an Israeli company? Do huge RUclipsrs not have ANY morals anymore?
Not just an israeli company, but a company own by an IOF soldier. Gross.
And add to that list of yours Cinema Therapy. They also continue to promote BetterHelp which is just gross.
@@NHarts3 Omg so gross!
I am a therapist. I used betterhelp some years ago when I was having a hard time. Don't do it.
Thank you for spreading the word, they are everywhere, and it makes it seem like they are doing good work when in fact it seems they are just paying a lot for advertising
I tried to use better help during covd, imo, just trying to sign up I thought the process was quite annoying and sketchy. Im glad I didnt go with better help and found a therapist on my own.
tech companies have basically managed to increase prices of all services while simultaneously reducing the quality. and it pretty much applies to almost every industry in which they have inserted themselves as intermediaries to make big buck on extra fees they’re charging from both service providers and service users. absolutely disgraceful.
I had 1 good therapist and 1 really bad one. She told me that "you dont need a man, you need to love yourself 🥰"
I do love myself....but humans are made for companionship..no amount of therapy is going to make humans not want love 😮
If humans are made for companionship, then why do social skills disabilities exist? I'm asking as an autistic person.
@@Demonetization_Symbolautistic people also need love and connection. You just may experience it differently.
@@Demonetization_SymbolI’ve worked with autistic people, and I kid you not, just like “regular” people they do desire love and companionship, they expressed differently these needs though.
But you don’t need a man. You would like one for the companionship. Maybe you should actually consider what she was trying to tell you. Maybe you came off as desperate for a man. That sort of mindset can get you into some serious problems. I’ve seen situations where some women are so scared of being alone that they stay in abusive relationships. Some were even killed by the men.
@@nightingalesastra5451 want to reread what i actually said? Thanks!
I was super alerted about their ethics just by the fact that price only appears after you fill out the entire form. And you can do practically nothing with the platform until you pay. They even send emails telling they found a matched therapist for me based on the information provided in the form, I could start working with the therapist as soon as I pay. WTH kind of manipulative tactic is that!? I'm only happy I didn't provide anything too personal or identifying in that last form field. Thank you lots for this video, knowing how bad the professionals are treated by the platform I now lost the last hope this could work for anyone in the long term. Thank you again, you saved me some money, energy, and probably health as well.
I love your content so much!! Your ethics and morals really show in your work! Thank you so much 💖!!
Ashley, thank you for putting this video out. This is horrible! I’m so glad you’re exposing these frauds. And I feel so bad for the people who gone through these traumatic experiences.
If theyre using the bathroom during a therapy session that means theyre just speedrunning therapy sessions. I assume betterhelp works like uber where you get paid per “batch” aka session. So theyre just taking every single client they can get and just speedrunning. Just finished session with client A time to move on to client C client D client E, not taking breaks because theyre not being enforced to put any actual effort into the sessions so its basically all a big break, basically therapy sessions to them are like youtube to us, just something to have going on in the background while you do your own stuff except theyre making a quick buck out of disregarding and even harming someones mental well being