MS500i Busted Clutch and Much Needed Maintenance

[@wayneberry8703]

Richard, that 500i has seen a bit of work in its short life. Great job with sorting it out.

[@crossan008]

Great video as always! I don’t understand how people can pay $1600 for a saw and not even think to take care of it 🤣

[@maddawgnoll]

Blows my mind

[@dickspringfield9106]

I guess in a tree service a $1600 chainsaw is one of the cheapest pieces of equipment

[@nmancini]

Richard I always enjoy your videos and how your break down your repairs. Very logical and work with integrity, like you said others would have just thrown a few parts on and sent it out the door but you’re looking out for the well being of your customers. Thanks for sharing

[@jamesnelson6848]

What you are doing is "real" customer service!👍👍

[@EricBramlett-ld6wv]

That one was a mess! Well done Mr Flagg! Hope to see you soon.

[@PurpleNovember]

3:38 “Air borne sandpaper” is exactly right! We deal with dusty sand every time we pull the saws out and sometimes it’s as fine talcum powder. It sucks to deal with and requires extra cleaning/maintenance.

[@steveriggenbach90]

Thanks for showing this. Shows differences in mechanics. Interested in cost of parts to being back to life. Will try washing filters. Amazing how h crap blows out of tank with compressed air. Great job.

[@tedneitzel]

Very great work Mr. Flag! Good to see ya and saw matience goes a long ways! See ya next time!

[@tonymiles3106]

I tried the Oregon clutch kit on my ms400, had to spend the money on a Stihl one almost a year later, and your right about prices....some companies are raising prices just because we the public are accustomed to higher prices.

[@Mike_Mike_0]

Rich nice video ❤❤❤
Keep up the awesome customer service. 😊😊😊

[@jw8292]

Always take the extra minute and make a thorough list of everything that could use attention. If the customer declines some things, and it blows up in their face, you don't feel guilty about handing them another bill.

[@curtisking2962]

Hello stranger, good to see you.

[@quebird3108]

As always, a good video to watch and add to knowledge each time. Thank you for taking the time to do it.

[@aaronpowell4885]

Several great catches there👍🏻 way too expensive of a tool to cut corners!
Leaded fuels, such as 100ll will also leave a white/grey residue behind on the hottest parts.

[@rooster3019]

Do ya dare to tell a good customer; "Y'all running your saw too dull mak'n all that dust"?

[@maddawgnoll]

I think being blunt like that is best practice. Some might not even know they are running dull, but I'm guessing anyone that buys a $2000 setup knows.

[@rooster3019]

@@maddawgnoll The owner/boss knows, but does the paid worker know/care?

[@rooster3019]

@@maddawgnoll The modern high reving big saws cut decent even if a bit dull, but those fines clog-up the works big time.

[@maddawgnoll]

@@rooster3019 I said that in a different comment. The employee probably didn't care and the boss probably doesn't care because the saw has paid for itself ten times over.

[@michaelthompson859]

Thanks for another great video

[@Mastr-Tech]

As an Echo dealer mechanic what we do is fix what it needs to run. Then tell the customer what else it could use to be in good working condition.

[@richardflagg3084]

I should have been more specific. Some dealers have more emphasis on turning equipment. There are many mechanics that do a great job, and I'm friends with a few. We've all seen equipment leave the dealership that should have been inspected, tuned etc. but wasn't. Most common I see in my area is the carb is set as rich as possible regardless of what it tachs out at and it's back in no time with a clogged spark arrestor. (Not covered by warranty and charged the customer minimum shop fee of a half hour)

[@Dan_Akins]

Did you plug in and check hours, starts etc? Curious

[@ossieljuarez1936]

This should go without saying but. Is it really that hard to clean your chainsaw every so often? Alot of damage could be prevented just by doing that.

[@Super-Dave-Outdoors]

Maintenance is so easy i dont understand why more people dont do it.
A dollar spent in prevention is usually worth 10-20$ of whatever the repair will be

[@alanmeyers3957]

saw is beat.

[@sawmanbigtreeslayer2360]

Yep. Kids running it. Could careless about maintenance.

[@maddawgnoll]

If it's a company saw, it doesn't matter who's what age. The employees don't care because they don't pay the bill. And the boss doesn't care because it's already paid for itself 100 times over.

[@6900pilot]

How was that saw still running? Never saw a service in its life im guessing?

[@jb-hp7cx]

How many hours are you seeing 500i's accumulate

[@richardflagg3084]

Sorry. Customer picked it up shortly after the video dropped.

[@user-zg9gh4tx7e]

Δηλαδή θες να μας πείσης 9τι το 500i είναι καλύτερο από το προκάτοχό του το still ms 461...?
Ε όχι δεν είναι για πολλούς και διαφόρους λόγους...!!!

[@KensSmallEngineRepair]

Where did the Needle Bearing go?

[@richardflagg3084]

Same place the rim sprocket, washer, e-clip and clips on the clutch went. Lol!

[@johnm8891]

Any idea how many hours on the saw?

[@REDLINERUNNER]

The clutch from Oregon is cheap for a reason. For Stihl only genuine everything except oil...

[@alanmeyers3957]

Just like the excuse of paying less for labor after 2009, covid keeps on giving.

[@sawmanbigtreeslayer2360]

😂😂😂😂😂

[@maddawgnoll]

100% complete neglect. Should be illegal. Poor saw

[@sawmanbigtreeslayer2360]

Saw abuse!!

[@batmantiss]

Can't have anything nice