BEST & WORST BMX Frame Warranties - Know BEFORE You Buy!
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- Опубликовано: 30 июл 2024
- Every single BMX Frame company's warranty policy!
With all of the options available these days and how similar everything can be, choosing a BMX frame can be difficult. The warranty or lack there of on a frame can help make that decision easier. In this video I go over the frame warranty policies of every single major BMX frame company out today!
Sunday - 41 Thermal lifetime. Replaced if bent, cracked, or broken while “using the bicycle in a controlled fashion that is within your own capabilities”
Non 41 thermal frames - 1 Year
Motoross - 3 Year crash replacement
sundaybikes.com/warranty/
WeThePeople - Lifetime against any structural issues/faults from defects in materials/workmanship. Paint/finish covered for 1 year.
wethepeoplebmx.de/warranty
Haro - lifetime material/workmanship. "both wheels on the ground." Crash replacement at customer cost
harobikes.com/pages/warranty
Hoffman - lifetime materials and workmanship "has not been designed to withstand abuse associated with stunting and jumping"
hoffmanbikes.com/contact-us/#...
Mongoose - Lifetime replacement for failure due to faulty material/workmanship. Competition, jumping, trick riding, may result in an unpredictable failure that is not covered
www.mongoose.com/pages/warranty
Hyper - Limited Lifetime Warranty excluding that caused by misuse, abuse, or neglect. No crash replacement mentioned
hyperbicycles.com/warranty-po...
Kink - 2 years against material defects, workmanship defects, breaks/cracks. Bends on a case by case basis. Lifetime crash replacement
kinkbmx.com/pages/warranty
DK - 2 Year warranty - Cannot be altered, painted, or sandblasted
dkbicycles.com/pages/warranty...
Stranger - 2 Year against defects in material/workmanship. Repaired/replaced products covered remainder of original 2 years. Original product decals/finish or paint cannot be removed or modified
strangerco.com/pages/about-us
United - 1 Year against breaks. Lifetime goodwill upgrade replacement
unitedbikeco.com/pages/warranty
Fit S&M - 1 Year against failure from normal use. Lifetime Warranty Upgrade fitbikeco.com/customer-service/
www.sandmbikes.com/about-sm/c...
Volume - 1 Year Breaks/Cracks not caused by dents, bends, mods, or riding outside of normal riding. Lifetime crash replacement
volumebikes.com/bmx/wp-conten...
Subrosa - 1 Year against cracking and breaks at welds
subrosabrand.com/contact-warr...
Cult - One year manufacturer defects only - Deal after 1 year
cultcrew.com/pages/warranty
Fiction - 1 Year & Crash replacement after warranty or non qualified www.stolenbmx.com/pages/f-a-q...
Fiend - 1 Year cracks only, Crash replacement non covered or out of warranty fiendbmx.com/pages/warranty-3
Fly - 1 year against defects in workmanship and breakage. No mention of crash replacement www.flybikes.com/warranties
BSD - 30 Day Manufacturing Defects - 1 Year breakage. No mention of crash replacement us.bsdforever.com/pages/warranty
Colony - 1 Year Cracks only - No crash replacement mentioned colonybmx.com.au/warranty/
Total - 1 Year defects in materials/workmanship & cracks/snaps. No mention of crash replacement totalbmx.com/pages/warranty
Verde - 1 Year defects in materials/workmanship. No mention of crash replacement www.verdebikes.com/pages/warr...
Laird Frame - 6 Month against breakage www.lairdframe.com/#quality
Free Agent - 10 years/A Joke www.freeagentbmx.com/faq/
Federal - 90 Days federalbikes.com/pages/warranty
Tall Order - 90 Days tallorderbmx.com/pages/warranty
Radio - No aftermarket frame mention radiobikes.com/warranty/
GT - Cannot find BMX specific info gtbicycles.zendesk.com/hc/en-...
MDVL - 3 Month American made 30 day other against material/craftsmanship defects, craftsmanship. Breaks/cracks/bends case by case basis www.mdvlcycles.com/warranty
Eighties Bike Co - 1 year material/workmanship defects, breaks, and cracks eightiesbikeco.com/warranty/
T1 - Personal letter terribleone.com/warranty/
No infro - Work Frames(@workbmx), Nowear, Pedal Driven, Bone Deth
Alive Industry - Can't find site
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Развлечения
Lairdframe owner here. I sent my frame back twice: when I first got it the seatstay bridge rubbed the tire! Mike paid for the shipping back to to him, removed the excess material, and sent it right back. Sure, I was bummed about the initial problem but his customer service on that was outstanding. Later, saw a hairline crack in the weld of the (integrated) seatpost clamp. This time I paid to ship it but he fixed it immediately. Actually he modified it for me by adding material for a traditional seatpost clamp, no charge, and sent it right back. Good to go! If I ever break this frame I’m going straight back to him.
Wow that’s a really good experience.
Exactly why I hoped people would leave them in the comments here. Thanks for sharing it man!!
I never had to warranty a frame, but Profile was awesome when my cranks starting wobbling, replaced with no questions asked
When Standard started out they used to do a lifetime warranty, they certainly did on the Shorty and Lengthy frames. It was one of their selling points.
I've cracked a Cult frame and a Premium frame. Both after 3+ years of heavy riding. I felt I got my moneys worth out of them so I didn't both looking into warranting them as I understand nothing last forever and BMX brands need to make money too
A car for the same price will break before these frames lol. And hard, have to have respect and appreciate the brands
@@empithee9146 lol true
My friend actually had a good interaction with the Kink Warranty. I actually got him into bmx and he ordered a complete bike from Kink, just for the fork to almost completely fold in a week. After some proof of purchase work he was sent replacement Mission forks free of charge.
That’s awesome to hear!! Not about it happening but how it was handled!
mission is ass
Kink is notorious for bendy forks
This right here is why I'm subscribed to you. You pick a topic, do an amazing amount of research, and put it together in a clear concise way that is non biased and extremely informative. Props to you sir.
Thank you man, I do my best!!!
Appreciate you!
"In your normal riding capabilities"-sunday bikes.
Hmm imma do a 360 tbog, to frame grind down a 30 step. 🤣
Lol
Dude that's awesome that you looked this up for everyone and always another great video.#100k
Good video. You should do toughest parts or frames in bmx.
Amazing video! This is really useful - I’m disappointed by tall order!
Thank you!! I was pretty disappointed as well. Kinda a bummer
I had a Terrible One Barcode that came with an ovalized head tube. This was many years ago when Taj was involved. He refunded my money via a check. I bent a drop out on an S&M Bennett (also many years ago). Sean McKinney replaced the dropout but I had to paint it.
Both good things to hear. Painting is better than getting a new frame for sure. Haha
I bought a fit and bent it in the first month took it back to the bike store they sent me a upgraded frame. Also had a online purchase of the hoffman condor and cracked it took it to a hoffman dealer they replaced it both companies are very good I now am a riding a fit
Good to hear!
Very interesting Brant, I have to say that the warranty wasn't really something I was worried about when I built my new bike just went on looks and geometry. And the only warranty issue that I ever faced was way back in the late nineties I had a DK frame that the paint flaked right off right out of the box and they didn't give two shits.
I feel a little better about riding a hyper now👍might have to sell it and get a Sunday in the future though
Good stuff. Thanks Brant!
Great video, Brant! Super-informative! Sunday (Lifetime) is definitely the standout.
I remember YEARS ago when Hoffman were more popular, I was unimpressed with their warranty. Bent the George but the SD4 and Flash held up just fine.
This will be a bit long..
A warranty probably isn't something most will have to deal with on any frame or fork that comes with lifetime coverage but it's fantastic peace of mind that a company has such confidence in their products. Personally, I would never purchase or ride a frame that isn't 100% Chromoly and featuring a one-piece steerer tube on the fork. Feel like you only bend or snap one set of forks and then you have to move onto one-piece for the rest of your life for a mixture of confidence and safety.
Looking over 2021 complete bike releases, I see a lot of bikes featuring a Chromoly downtube or maybe the whole front triangle is Chromoly and I accept this in the cheaper to mid-range bikes. Though, I see some big names releasing bikes that have quite high price tags yet still feature a frame that isn't 100% Chromoly or surprisingly worse, is 100% yet comes with a 2-piece steerer tube fork.
May sound like I'm being overly picky but what I'm trying to point out at the end of all this is that you want to really look deep when considering a new ride. The cost, the warranty fine print, frame geometry, 100% Chromoly frame and 1-Piece steerer tube fork, large tyre clearance and internal chain tensioners. If an option, you may want to consider drive side if you grind on the same side as your sprocket. An extra $200-400 might make all the difference down the track.
Personally, I went with a 2020 coral red WTP Battleship at a quarter of the price off during a sale. It ticked all the boxes for me and is legitimately packed with parts you can feel confident and rely on.
The end :P
Haha yep you’re 10000% right in all of that though. That’s why I refuse to recommend anything less than full chromoly completes to anyone on this channel. It’s just a waste of money to go less than that for someone who’s serious about learning to ride bmx.
A kid just riding around or who isn’t sure, sure
Interesting subject! Thanks man
28:17 Standard is lifetime no questions asked. First company to do it. Thats why i rode standard 20 years ago and they are still around.
I personally had to send a standard frame (sta 500) back once and they fixed it and sent it back pretty quickly from what I remember.
I got United, WTP, 2xSubrosa, Tempered, Mongoose, Tall Order...love them all!
I bought sunday broadcaster very lightly used off of ebay for $190, I rode it for 2 years and ended up cracking it, shot sunday an email and got a new one for $180.
Reasons why I love them!!
I almost feel like the Hoffman/Mongoose "lifetime" warranties are worse that all the one year warranties. I mean if they're not covered if you use them for leaving the floor or "stunting" then its just lip service at that point. Plus the added cheek of being able to say "lifetime warranty" which really sounds impressive and may convince people who dont look it to it. A scam basically.
Kinda what it feels like isn’t it?
Well think about it walmgoose err I mean mongoose are sold at walmart. They do have high end aluminum race frames you can buy online and I'd bet the warrantiea are better
I bought a Total BMX frame a few years back. It only has a one year warranty but I ride casually and don’t do crank arm/ frame grinds so it’s been lasting me a while anyway.
Edit: I would buy a new frame/ build a second bike but can’t stand anything shorter than 13.6+ chain stay or tires wider than 2.5
if their frames are the same quality to joe public as webbies i doubt they could be broken from bmxing, his bikes seem to last him years yet get 110% abused on tricks.
All of our aftermarket Radio Bikes Frames & Forks are backed by a full LIFETIME GUARANTEE. Full info can be found HERE - radiobikes.com/lifetime-guarantee/
Thanks for leaving that info. Couldn’t find an easy link to that on the site
Yea I personally know about cult a frame was snapped and they sent a brand new one for free on a complete bike
A perfect example of why I said this is based on the websites only. That definitely happens
@@Brant_Moore yep
I read about bone deth’s warranty and it looks pretty nice to me. They have a month for materials and workmanship and a case by case basis for other stuff
You CANNOT powder coat ANY heat threaded cromo metal or any aluminum, when you oven the metal again, it will greatly reduce the integrity of the structure.
So how do companies powder coat a new frame? I think they weld, heat treat and powder is last.
This is an interesting point. I ride raw frames but I’ve never thought of this
Interesting how three of the companies at the bottom of the list are British. I.e. Federal, tallorder and radiobikes. Definitely something to do with the current recession they're experiencing. Apparently their worst one in 300 years😲. Thanks for making this Brant. Awesome content as usual.
Haro warrantied my premium frame, i had to bring it to a dealer for them to inspect it - which was a local shop. took 2-3 weeks for the brand new guttershark to come in
That’s great to hear!!!
Great video
Thanks man!
Awesome info
Thanks man!!
I miss SolidBMX Aaron Huff always was really good even sending stuff to Costa Rica..., T1 also really amazing people, Mutiny did a really good job too, United, WTP are nice. Heard really nice reviews of FBM. The quality of these brands in my case, are the best and stand over time, so is a rare warranty claim. I would like to try BSD but i dont ride that much anymore.
About worst, well, Primo, Eastern, Federal was a disaster (at least in my country they have a representative and is really awful), in my experience. I guees in other countries are way better.
I liked your video, very complete and the information can help the "new" to choose quality and good service.
I own a Federal Churchill frame for almost 6 years now and have crashed several times and have abused it learning hop barspins and currently learning hop whips. I also own the last Cult OSv4 Trey Jones colorway when that released and it is taking the same abuse. When I got the Federal frame I was surprised to read the warranty card, as for the Cult frame not sure if the LBS misplaced the warranty card.
I trust any legit BMX company with the parts they make so I am not that worried, also BMX isn't really that expensive (if you look out for sales and good deals on marketplaces like ebay or facebook) even with my small income, I would be pissed if I won't get a good warranty if I was forking out for those high-end mountain bikes or road bikes.
Hey Brant, I don’t know if you’ll find this interesting at all, but I was reading the newest issue of Pull magazine (USABMX’s official magazine), and I flipped a page and there was a full page Kink ad with Nathan Williams doing something down a big down ledge. The reason I find this kinda interesting is cause it’s a full race magazine.Pretty sick seeing an actual print ad
*it was an ad for his signature bike
That is interesting
Hi Brant! Thanks for ur video, I just bought a fly bikes frame with a lifetime warranty, what are your thoughts on them? I honestly don't understand their policy. I hope you could answer:)
Always be respectful! Allow yourself to cool down before sending that email
Cracking and breaks at the welds for Subroka. My homie rides a back brake on an aftermarket Subroka frame and the welds where the brake screws in the seat stays ripped out of the frame while he was hitting the brake. I'm like f that.
I was pleasantly surprised by cult warranty on stem, salvation v4 in 46mm reach to be specific. After 2 years bottom of the stem started to crack, from the bolt holes to the center of the stem. I send it on warranty more for an experiment rather than hope of getting new stem. After 3 days I got information from a store I bought the stem in that they accepted warranty claim and I can pick up any stem that i want and they will deduct price of the cult stem from price of new stem. Pretty cool move. But their frame warranty is a joke, my friends frame cracked near chainstay bridge after 5 months and they basically said shit happens mate, we don’t approve this claim, go get a new one. So it’s quite an experience lol
Never had an issue with Chad Degroot's brand, Deco BMX.
Gonna say Kink is great,bent a couple sets of forks and they were replaced,Kink fan here.
That’s great to hear!! And it’s also the second good review from kink
@@Brant_Moore If kink make a bmx racing frame i would definitely invest in both class and cruiser
0:43 the two frames up top are hobie frames so id assume they'd have the same geomontry lol
Left is Nathan Williams signature frame. Right is what was supposed to be Hobie’s.
@@Brant_Moore oh damn I dont know frames lol, thought that was hobies frame since he rides for kink
I am big, I pounded a DK, a Hoffman and a WTP, only the Dk was eventually damaged in a fail that taco'd my rims so...3 superstrong frames.
Only because when I started riding, Sunday didn’t exist, it was just Odyssey, I prefer WTP frames. But really, give me one or the other companies frames with geo I like and I’m not gonna complain one bit.
Got a wtp battleship, chainstay bent on a missed grind . They will only take it back if the chainstay fails . I plan on taking it in for paint though becuase the trans paint sucks and its literally chipping away ,I love the frame though
my shit is pinched on the left dropout
couldnt get a replacement:/ and probably gonna cop a different frame later on
Of course this helps.
Damn was just thinking about this last week
Worst people to deal with for warranty is 100% s&m/fit
I had a GREAT experience dealing with fit/s&m. Had a really old frame from a complete that ended up having a defect , the frame sat for years and I didn't notice it becuase I didn't use the frame , they still helped me out in the end. I got a mixtape frame at a super low price
I snapped 2 fit frames I was the original owner on both I was told that they were outdated and I wasn't going to be able to replace them so therefore I went and bought a We the People Battleship frame best investment I've ever made
I must have been one of your biggest haters. Have been enjoying your youtube though. Seems like enough people I know don’t hate you. I am trying to be friends with all bmxers now and quit hating on anyone
Damn man, I honestly really appreciate that and the fact that you put it out there. Thank you, and respect
No hard feelings at all and I'm glad to know that there doesn't have to be any tension keeping us from shredding together
@@Brant_Moore i will say whats up next time I see ya
I ride a total Bmx hangover h2 it’s a couple years old but the new model is ugly compared to the h2. My H2 is holding up great.
maybe you don’t know or don’t remember, there is a very cool Russian brand STRESSbmx, they have a lifetime warranty on frames, cranks and fork.
P.S. And yet, the STRESSBIKESHOP team won the best video competition (in Vans the circle) for 2 years in a row
Wassup brant im looking into buying a 2021 dk helio do you think its a good bike but thanks for uploading this video
The 2021 DK Helio is almost perfect for the price. I'd see if I could find out more about the fork, personally.
@@kirkwickham3336 yeah I really like the color scheme on the 2021 version it just looks so unique
I'm pretty sure my WTP Revolver which has lifetime warranty on frame and fork cites painting it to void as well.
Way to show off lol, everyone knows wtp revolver has a lifetime warranty
That’s so strange but interesting Cory. I mean I guess I kinda can start to see a little bit of why...but really...why?! Haha
A lot of people enjoy painting their frames and giving a personal touch. Sucks it voids warranties
@@Brant_Moore when people repaint the frame, they often remove the paint and raw the frame first. If this is not done correctly, the frame can rust under the new paint and corrode and possibly break due to material fatigue. Because of this, we take it on a case-by-case basis on repainted frames and forks, as sometimes its simply impossible to know if the frame or fork has been prepared before repainting. People are welcome to shoot us an email beforehand so we can inform them the best :)
Thanks for the clarity. Exactly why I said the bit about talking to people and being reasonable at the beginning.
Appreciate the effort in coming here to give more details.
now im happy to own a we the people
So Total covers snaps on their frames? That's week. I've never seen a bmx frame with snaps, all the ones I've owned or seen have had zippers! LOL
Haha this guy!!
I thought S&M had lifetime warranty? I love WTP forks!
....but the only frame I've snapped didn't break at the welds. Though it was beat to shit. And a weenie frame.
I think the reason why they might not want you to repaint the bike is to one, they want to have to replace the least amount of frames as possible, and two, they don’t want anybody to try to hide any damage
As in damage that will void the warranty somehow
Odyssey ?
If you can buy a frame from your local bike shop, do it! They should be happy to order a frame for you!
cult is someones fave??? I never met a person who liked cult...odd. I've always loved sunday...never knew about their warranties though...looks like I picked the best.
I bet Bob Haro would hate that definition of riding without leaving the ground, I think his selling of the brand was a mistake.
And Matt Hoffman?, seriously dude?, you're the big air, first 900° no hander guy!, come on, I wanted to get a Hoffman so badly, he's my childhood hero, but not anymore. Looking for a Sunday then.
Also, the terms of these legalese warranties can tell you a lot of how they approach their manufacturing process, it wouldn't be weird to find a sketchy warranty followed in slightly worse materials to save a penny.
Odyssey was my best experience with warranty’s. I’ve broken a few pairs of their cranks and they were super cool about it. My worst experience was with wethepeople when I broke my madmax frame i couldn’t get a hold of anyone and they never wrote me back. My experience with sandm was decent, when I bent my dak frame they offered me a new one at cost which is cool. I honestly don’t care about warranty’s. I buy a frame with the intention that it’s gonna get messed up and I love getting and trying out new frames from different companies. I would hate to ride the same frame or companies frames for my “lifetime”.
Glad to hear about the good experiences there. I’ve definitely heard of s&m and fit being good throughout the years.
This video is made with the younger riders in mind. The ones or anyone really who could not be able to ride for months having to save up for a new frame after buying something with a BS warranty and breaking it
@@Brant_Moore absolutely. I was there once before just like most riders. I’m thankful that I’m in a position that I can ride and try out new parts and frames, not everyone has that ability.
I do not believe all Sunday frames are lifetime, I think the street sweeper doesn’t qualify
I like the trade in idea tho, people change their riding preferences so much by the time something happens to their current frame, they may want something different anyway and in order to get it at a discount sounds pretty cool and creates good brand loyalty
Did you miss the part where I literally said that not all of them fall under the 41 thermal lifetime warranty?! Haha
@@Brant_Moore must have, was listening at work and messaging employees
What about the mongoose kevin peraza rides that’s a real mongoose full chromoly 4130 frame 💪
Thats not a mongoose frame , its made my Mike laird of laird frame
@@chriscorcoran1610 thought kevin peraza rides for mongoose 🤷♂️
@@chriscorcoran1610 it’s his la famila frame
You’re both right.
Laid made frames for Mongoose. Some that you could actually buy. There’s a dude around here who had one and it was actually kinda cool to see
@@Brant_Moore so kevin peraza doesn’t ride a actual mongoose frame then ?
What about Redline ?
Do they even make freestyle frames anymore?
As far as I know they do. Like the redline raid an redline recon.
Standard > all
i was wondering if there is any warranties on shadow or if you have any reviews on the hundreds and shadow frame
Shadow doesn’t make a frame
@@Brant_Moore yes they do i have one only 6/800 where made
@@Brant_Moore love the videos tho wish i had some dirt jumps near me like those watch almost everyday you got me to get back into bmx
That is a completely different case then and is probably not on their website.
Verde: 2 Year Warranty On Aftermarket Frames
Unfortunately i cant paint my wtp frame...i can me soundwave thought but its cracked and i have lost the receipts 😔
ANYTHING about ENCORE BMX COMPANY?
Never heard of them
@@Brant_Moore check them OUT, I love my ENCORE CODA 24INCH BMX,
federals is so shitty because they hada run of washington frames, and one other model i cant remmeber , that had an integrated seat post clamp defect and they all snapped. no one veer got them replaced either
Interesting!
How did you get free stuff from dixion
autum bikes...germany I think....
Subtitle bro
So basically just buy a Sunday.
I meannnn. Haha
If you care about warranty, it’s certainly not a bad move to get a 41 thermal Sunday frame
I like kinks
Eastern go out of business finally?
I haven’t even seen that name in years Lmao I’d be surprised if they are still in business.
Nope actually brand direct now. Better quality. Semi production frame and bars in titanium. Only way to get freestyle frame with removable mounts in ti.
@@bmxriderforlife1234 lairdframe makes custom ti frames
@@nate2966 welded on mounts and tabs only. no removable set up as an upgrade and no drop outs with build in tensioners.
also cheaper then a standard laird frame and geo is pretty decent and standard, 75 headtube 11.5 bb 13.5 rear end centered in the drop out so with room to remove a chain. slammed its like 13.3 or 13.2
its also only 1900 vs 2000 and probably alot more if you want removable gyro tabs cable guide and stop and brake mounts. also comes stock with ti brake hardware for the posts and bolts. rest is standard.
using one of the ti reapers on my next build same with the ti bars. ti laird forks RNC 22mm 165mm ti cranks freenight hub with custim ti driver and axle and a far east cycles ti internals alloy shell front hub.. gonna be pretty and light once i do the custom anodizing jobs on everything. also gonna have pegs and a gyro and a custom seat. clone of an aitken but modified a bit, so basically a junior but pviotal.
honestly how many people are used to a super light bike. better to actually go relatively standard with geo till youre used to shit and better to save money till you know certain things will survive. ti welds are notoriously iffy. manufacturing defect warranty on ti bits is useful. and they garuntee full weld penetration. its owned by an mtb and general bike manufacturer now that also runs some brands. not the same old Russian mig manufacturer turned bike manufacturer eastern originally used to make ti shit. and new owners and less holes.
You must have nothing going on right now huh
As I sit in the lodge at Woodward eating breakfast before riding, responding to a hater who really has nothing going on...hahaha
You got me 🥴 keep up the good work you clown
@@Brant_Moore I don't know why they bother 😂
Nothing going on right now apparently......hahahaha