UN65JS8500 Samsung TV overheating/burning/ melting problem. Can it catch on FIRE? WATCH and SHARE.
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- Опубликовано: 28 июн 2018
- UN65JS8500 Samsung TV White Spots problem overheating problem, melting problem. Burned/melted Light Diffuser.
This is a BIG PROBLEM.
1. To fix this unit, LCD SCREEN needs to be replaced (NOT ECONOMICAL if TV is out of warranty).
2. Can this unit cause more damage (fire, burn etc).
3. Does Samsung need to address this issue ASAP?
4. Does Samsung need to recall this model (and maybe more edge lit models)?
This is a first unit we saw with this damage. We checked some sites and saw many pictures with the same symptoms. I decided to make this video in hope that owners of the same TV model will be aware of this issue. It may effect other JS models with edge lit backlight.
Please comment below. Thank you
Thank you for watching from Paul's TV Co.
Our online store: paulstv.com/
Our website: www.paulstvcompany.com/
We just got another TV (UN65KU7500FXZA) with NO PICTURE problem. Before ordering LED STRIPS we decided to open and check it first. The SAME overheating/melting problem.
Video is coming soon. Here is a link - ruclips.net/video/irJzP6rqC_s/видео.html
Is it possible just to replace the melted diffuser layer, if I find one in good condition from a broken one?
Thanks in advance! :)
@@dadokum1 did you ever try it ?
@@glendeva100 sadly couldn't find the right part because the TV is rare so it went in to the garbage. :/
I do tech repairs. I hear people do have fires in homes caused by tvs. this is not acceptable. The thing is it may not be down to second hand goods but down to bad and dangerous manufacturing that also may not test the product to its extreme tolerances! This needs to be put forward for debate with the makers of these products.
Many thanks for posting this. I was wandering around about what this could be. I even called a repair shop but due the size and lack of interest to repair the tv, I was googling and find your post.
Very useful and now I have to consider about buying a new one, in case Samsung does not give me an answer, because it is not worth it to repair as the problem will persist, since it is a design flaw.
Own Samsung UN65js8500 and UN55js8500 built in 2015.The problem is with the 65 inch. Picture in center area became dimmer as time went by. Could not even read the program in the center of the screen. Finally called AAA TV repair and the technician came over to diagnose the problem.
He told me that the set needed a set of LED strips located left and right of the screen.
The strips would cost $200 and the total repair would set me back $400 minus the $75 for his initial vist. I was not sure if I should spend the money to repair, or just purchase a new TV.
Since I paid more than $1400 for the set I decided to fix the set.
A week went by and he finally called to install the LED strips he had ordered.
TV was placed on a blanket face down and he started to disassemble. When he came to the diffuser plate, he said sorry but it is not the LED's but the diffuser plate that needed to be replaced.
Unfortunately this part is no longer available.He re-assembled the TV and left. my expense was the $75 for the initial visit.
After this I got on the phone with Samsung twice and the only thing I got was "sorry the part is no longer available, only thing you can do is purchase a replacement".
I argued that the problem with certain Samsung sets was overheating because the lack of a cooling fan.
He said no, Samsung does not have any overheating problems and offered me a replacement AU8000 , 65" smart, Hi def set for $649 including delivery.
I checked it out and this set sells for that price and less if you shop around.
So to sum it up, it is a waste of time to talk to Samsung. I told my wife that I would not replace the set with another Samsung. This time it would be a Sony or LG from Costco who adds an extra year to the warranty plus a 90 day return policy that no other merchant would give you.
Glad you posted this video. Mine is doing the same thing. There must be something wrong with this particular series.
Thanks to this post ! I just call Samsung (Greece department) after 4 years when the problem starts and they replace my tv with a new one (Q85R) free of charge ....
Ok how do I call them I live in USA?? Thx please help
i had my samsung uhd nu6900 50 inch for 6 months and it started flickering often, and then the bottom left of the screen started actually melting. i contacted samsung about it, it took them about a month to get someone out here due to the lockdown, but they are completely replacing all of the components in it free of charge. the repair guy told me that they had a good amount of people calling in with similar issues with a few different models. i'm just glad they're actually going to fix it.
I have the 65 inch. After 20 days of purchase, I got a shadow on the left side. Then that same side, on the bottom, started to overheat. The repair guy is replacing the screen.
I have a same problem with my UE55JS8500T. Thanks for the video!
I have the same problem with my UN65JS8500. Edge burn and now a weird white spot forming a few inches from the edge. Most apparent on light, solid background.
Common problem on any edge lit tv
The weird white spot is light gathering along a crack in the diffuser for those just now seeing this thread. The crack was caused by heat generated by overdriven LEDs.
Thanks for this video. What can I do to fix this? Order LEDs? disfusser? What is the solution to the issue? Im having a hard time finding this same issue on this same model; my dads tv is doing the same. He had it for less than 4 years before it started with the white lines, but has now progressed to what I see here. The tv cost him $5500, he is in his mid 70s & its a shame that a retired man cant enjoy his savings to watch his hockey. That was his savings……
i also have this problem with my UN65JS9000 TV, of course it began after the product was out of warranty and Samsung refused any responsability.Really problematic that Samsung refuses to admit there is an issue with these products, and at this point I refuse to purchase another Samsung product inasmuch as I can avoid it. No TVs, no phones, no memory, nothing. What's worse is that this is a problem caused by the backlight being allowed to supply a voltage that is simply too high for the LEDs, and it CAUSES this issue. Totally unacceptable and I can't believe that a premium product like this is not supported despite a clear manufacturing defect.
Back when this model came out the issue was isolated to just a few models doing this.. Now The entire NU line of samsung models use this same kind of backlight system mounted at the bottom and the SAME thing is happening.. 5 generations of models and they STILL overheat and melt the internal light diffuser. Seems Samsung continues to ignore this issue and make these sets the same way... why? cause its cheaper to make them this way, they count on the sets lasting long enough to make the 1 year warranty and thats it. Why do you think a 70" set today costs $600?? This is why! Funny thing is the LED backlighting systems are proving to be THE most unreliable system EVER used in a television in all of it's history. Nothing has proven to have a more widespread problem in such a short period universally over all OEM's. Between them overheating, melting, burning out, and turning blue.. I cannot stress it enough.. the ONLY way to prevent this is to turn down your backlight settings 40% or more.. otherwise it will fail in about 18-24 months
Yes, this is exactly the same problem I'm having with the same tv UN65JS8500.
Had the same thing happen to my Samsung UN55JS9000 curve tv a few months out of Frys extended warranty, of course. Purchased new led strips to fix but saw the burned and melted diffuser panel once it was opened up. Went and bought a new 60" tv on sale for half the price I paid for the 55" curved last month. I would have liked to fix it but cheaper to buy new now.
STAY DILIGENT PEOPLE!!
I just received confirmation of 100% refund from Samsung, even after owning TV for 4 years! I stayed relentless over the past three weeks with every case manager and supervisor I could get on the phone. I even emailed the CEO office which got the attention of their Risk Management Dept.
Huge thanks to Pauls TV for this video as it made me confident of the fire hazard issue with this model TV.
Good luck to everyone!
Hi Joe. I have this issue and it’s bad. They only offered me $500. Can you message me the email addresses you used and the number you called? Mine is a 2016 model and it’s way worse. I’m very surprised you got the full refund. Thank you.
Joe Rutkowski please send me a message if you can.
Best of luck!
I have the same problem almost 1/2 inch down on each side. Who did you call or emailed?
Hi Kim. Please use the above link I posted to contact the CEO office. They got it done for me.
Same here model 43un6950 I got those white spots then started getting hot. I thought I could open it up find the led part number and replace it. I found the exact same thing burnt screen diffuser and burnt LEDs . I thought maybe because the screen was sitting on top but yours is on the sides . Samsung's are gonna be a hard pass going forward. I don't need my home going up in flames.
My Samsung TV (UE48JS8500) had the EXACT same problem, only that it is 80% worse condition than shown in this video. The left and right sides of the diffuser are completely black/brown, melted, and full of cracks. The image was barely visible at that point. The LEDs were heating up so much that even the LCD turned black (liquid crystal bleeding) on the sides (After about 5 minutes of operation). When I removed the backlight, Some LEDs are burnt and others emit this dark purplish blue color and heat up a bit too much. When the tv was in operation at its last moments, near the tv the house smelled like burning plastic. It lasted 8 years of about 10 hours use a day though... I believe that this is happening because slowly over use, the LEDs are becoming dimmer, and they act more like a resistor, thus creating additional heat, burning the diffuser (melting and making its edges black) so no longer light passes through the diffuser making the image appear dim. I like the interesting build of the backlight though, since instead of normal white LEDs, they used blue light LEDs (without fluorescent coating) and added a fluorescent layer plastic film on top of the diffuser to convert the blue light to white... Haven't seen that before...
Wow, I have the SAME problem. Looks like Samsung needs to intervene and recall.
I have the exact model and same 4 years later I am in the same boat. I got the exact same issue shown in this video. I have decided that this is the first and last time I ever buy anything made from samsung. Their products are intentionally not made to last long so you can go and buy another samsung product. Samsung has rob me blind with this faulty product. They need to stand by their products and reliability. They should recall this model and offer a similar replacement.
I have this problem with my TV, of course it began after the product was out of warranty (and out of the extended "2 yr" warranty that Fry's offered that only covered the second year). Really problematic that Samsung refuses to admit there is an issue with these products, and at this point I refuse to purchase another Samsung product inasmuch as I can avoid it. No TVs, no phones, no memory, nothing. What's worse is that this is a problem caused by the backlight being allowed to supply a voltage that is simply too high for the LEDs, and it CAUSES this issue. Totally unacceptable and I can't believe that a premium product like this is not supported despite a clear manufacturing defect.
I just wanted to follow up and to say, thank you for posting this video. After over a year and a half of contacting Samsung support to try and seek some sort of resolution, I was finally able to get a one-time accommodation to cover both the parts and labor to repair my TV. Until I found this video I thought that the problem was a few burned out LEDs, not a melted diffuser, and I think that knowing the true cause of the problems with my TV got Samsung to authorize the repair. Honestly, I think they are fully aware of the issues with this series of TV, but will not be forthcoming about it and will deny you service if you seem at all unaware of the underlying cause.
I encourage everyone who is having this problem to not give up contacting Samsung. Make it clear that you understand the problem and insist that they should stand behind their premium products and provide service for a clear manufacturing defect.
I have the UN65JS8500 that I purchased brand new about 4 years ago. Just about a month ago I started noticing the edge burn and how hot the back of the tv is. Has Samsung issued any type of recall or replacement to these problems?
I have this same problem too. It happened just this week.
Yep, here too... the later 4K JS9000 48" with the same light bleed problem. The TV otherwise functions fine!!
I've been reading about Samsungs overheating for a while now and I can't understand why people pay a slight premium for a brand that's known for problems. I paid $250 + $60 (extended warranty) for a Westinghouse that's been fine for 3 years now. Westinghouse TVs have had their problems, but even if this dies after the 5 year warranty, I won't have lost much. In all fairness, I keep the brightness below even the "economy" setting, so it leads a fairly easy life.
This is happening on my UN65JS850DF model as well. Definitely questioning Samsung for my next TV. Spent too much money for this to fail this way
Was just about to buy this TV as it was the only one i could find in my area with 3D!! They said its an openbox cause there is some light bleed on one side! Should i still get it?! Or do all of these models have the burning issue? Is the light bleed a sign of burning that could get worse?!
I have the same tv in 55"s same thing is starting to happen but only to the thick plastic diffuser piece, the sheets are fine as well as the LEDs. Is it possible to buy or make that thick plastic piece that melts?
I have same problem and my tv is out of warranty im starting hate samsung from now i have almost everything samsung im kitchen too but i will never buy new samsung anymore thanks for shere
My Js9000 does this now after 3 years. Wasted 2500 on this POS. I will never buy another Samsung TV again.
I have the same curved tv. I always thought it was strange how hot it got on the sides, all the vents were clear. Suddenly white splotches showed on the sides and its unwatchable. This tv was $3750 suggested retail and 3 years later garbage. Samsung repair called after I put in work order. He laughed at me when I asked if it would be covered by them or if a recall was coming.
@@coryfields It sucks bro. I'm not buying a Samsung TV again. Honestly I'm not buying any Tv over 500$ again. I had a 500$ Vizio that lasted longer than the Js9000
I had 2 Samsung UN55MU8000 tv's and the first one went in for warranty right after usage for about 10-20 minutes right out the box due to the backlight which at default setting sits at 14 which runs too hot and smelt like melting plastic and the bottom of the screen had huge white spots at the bottom which is why i took it in, I did have warranty coverage and the the TV Repairman told me to always have the backlight at 10 or lower so it doesn't cause any damage to the TV or worse a house fire, which baffled me seeing how damn Samsung don't tell their customers to set their backlights low right out of the box!
As a TV repair shop, do you guys salvage the diffusers from TV’s that aren’t damaged? Like if a customer has an LCD panel replaced. Or are they reused in that case? I have a Samsung that the LED’s melted the edge of the diffuser plate and warped it. Was considering cutting off the 1/4” damaged edge and trying to reuse it. Long shot but I hate to throw it out if it can be altered.
I have the same idea, what about your results?
Makes even more reason to salvage usable parts since the 3D capable units across the board were discontinued towards the end of 2017.
Hi, any place to buy the diffuser light?
I have the Same problem with my Samsung un65js8500 TV. I paid $3000 for this TV brand new and Samsung is only willing to offer me a refund of $385. You can't get a 3D TV from Samsung any longer so they should be willing to replace this with a newer high tech model!!
Sons TV UE55KU6470 started smoking bottom left side. Contacted Samsung who sent an engineer apparently this can happen and you can have smoke without fire. What a load of cobblers, just glad TV was turned off in time. Samsung you need to get this sorted before someone is killed. TV was out of warranty.
My Samsung TV melted on the corner Samsung Customer service is giving me the run around its been over a month, waiting on a replacement to be delivered.
samsung have such a problem with heat and explosions...
i have a UE55JS8500 SUHD 4k and i'm having this problem with the image too, but now on the screen is starting to apearing both sides some black spots growing and both sides are very very very hot, almost can't touch them after 40 minutes with the TV on
I worked for Samsung for a while and believe this issue is caused by TV manufacturers competing constantly to offer the most bright and vivid sets, to make them stand out on the shop floor and in reviews. The LEDs are over-driven beyond the heat dissipation abilities of the TV to achieve the brightest possible image, resulting in diffuser damage. If you enable 'eco mode' or turn the backlight and brightness down, you will likely enjoy a much longer service life. Only use the set in a very bright mode for a short period of time for special occasions, and then allow the set to cool. I don't agree with electronics being designed in this way, but consumer hunger for brighter, bigger and cheaper TVs is causing manufacturers to cut corners.
Omg
The TV is made thin and the heat can't escape well enough to keep it from burning up every time I went near the TV it was always too hot
I have a Samsung un55hu9000 Curved TV that started to smoke and make popping noises. A repair person came a few years back and repaired it free of charge. Lately, my unit will suddenly turn off. I've also been hearing noises from the top left (when looking at the front side) and recently saw this error message, “There’s a problem with the cooling fan. Your television will be turned off shortly to prevent overheating. Please contact the Samsung support center listed below for more information" - I've cleaned the fan on the "One Connect Box" but I'm not convinced that this will solve the problem.
I have exactly the same TV but it's only just started with the light bleeding problem did Samsung help you at all with this issue when you contacted their customer support and everything
Same thing happens on model UN65JS9000. is there a way to replace the light fuser? I doubt anyone would sell that
Yup. Same problem.
Same problem same model had too turn it off as its getting really hot 275 pound too repair melted diffuser and failed backlight is it worthwhile
I just had the same problem but in a bigger issue. the entire LED lights burned away at the plastic background. I have the 75 inch LCD and my wife was watching tv when she heard a pop from the tv then she smelled something burning and turned it off. when I got home I took the tv apart and some of the LED lights had burned away and melted the white plastic background on the tv. needless to say, I won't be buying another Samsung tv. I wish I could leave a picture of what the end result of the burned looked like.
Our UN6500js8500 has a bright vertical line on each side of the tv...and the tv literally warms the room. What should I do?
I have the same issue! Is there anything that can be done???
Yes our Samsung Tv is also smelling like burning
Can it be fixed by replacing the plastic fuser?
Temporarily. Yes
@@leolearning3048 Hi. Do you know where I would be able to find a replacement diffuser. I am trying to see if Samsung will repair but if not, I would like to find a way to try and replace the diffuser. Thanks
@@vanessasobhraj614 From Tv service center. If you have friends there they might help you getting the parts.
@@leolearning3048 Ok. Thanks for replying so quickly. I had called a tv repair service place and they told me the whole front panel of the tv would need to be replaced and said it would be very expensive.....As I saw on the youtube videos posted, it just looks like an acrylic plastic sheet that needs to be replaced...but I guess a special finish bc it is for a tv?
@@vanessasobhraj614 did you try it?
Well mine js8000 has this issue, 8 months out of warranty, advise a tech to look at it. I think since the hdr update, the side leds are ramped up too high trying to hit the high peak brightness causing issues. I’ve turned down my back light for now so my screen doesn’t get hot to touch. Hopefully Samsung fix this but won’t hold my breathe
I have the same model with the exact same problem. Sumsung doesnt want to cover it outside warranty Here is what I was told "While we appreciate your online research, this is not a known issue that Samsung is making any accommodations for." Any suggestions???
We bought our UN65JS8500 on Oct 5 2015 (today is 6/11/2019)..the side white spots have become very prominent and distracting..does anyone have an idea how to pursue this with Samsung...we definitely are ready for a change, of some kind.
When LED's are on the Edge of being Lasers .. way too much output power..
...the same after 3 years :(
Hi. I have the same tv but in 48inch. I live in spain and there are so many persons whit the same problem. Anybody knows how can we talk with samsung and they give to us a solution for this problem. And 1 question, it´s poslible that the tv can burn? Thanks a lot and my aplogies for my english.
I have the 55 inch lg and this exact problem happened . I smelt burning coming from the tv and touched the side and it burnt my finger and it had melted the sides of my tv. It's less than a year old and could of potentially caused a fire ! I turned it off at the plug straight away. (Uk) I am waiting for LG to contact me back about his matter. But still no call back.
Same with my TV also is there any fix available
The same thing on my Philip s TV but not so much the plastic on the edge are very hot on one place and melting.
Same problem... only model UE55JS8000LXXN just over 4 years old
I have this problem is there a replacement screen or fix ?
LG edge lit back-lights do the same thing, I recently opened one up and it literally caught fire on the inside and burned the light filters, black soot and smoke damage everywhere on the inside. I had to back out of the repair due to the picture still looking crappy after a new back-light was installed.
What is the model number? Do you have any pictures? Thx.
Have you contacted LG about his problem? If so ... any luck ?
I have contacted LG because I am so concerned. But they don't seem to be concerned.
Is there a way you can share some pictures? If yes, please send them to our e-mail. Thank you.
I’ve got Samsung 55in model UE55NU7100KXXU, only 2 years old and left bottom corner red hot, and 2 black lines going up the screen these tv are not cheap, they need to sort it out
This just happened to my Samsung today! The bottom left corner melted after the picture went out (sound remained). This is SCARY!! Samsung, do something about this! This is a true fire hazard.
Mine too Samsung said they would replace it its been 2 months...no replacement yet.
Update** Samsung finally got my new tv delivered. After almost 4 months.
I smelled something burning a bit today when I touch the side of my Samsung tv it was really hot so I let it cooldown
gochipurself did it work after you did that?
Not always*, but when the tv is carried and someone squeezes the side too hard it presses the diffuser against the side LED. The plastic then gets too hot and starts to melt. I repair tvs and has someone bring me a 55" SUHD with this same issue after they moved. Personally I like back light TVs better.
I just got this from yesterday,The seller told me the same that issues after moved another place,just not 100% sure
It's like the other Samsung TVs that melt near the corners!!!
I have this issue....just started. Light spot bleed in upper right hand corner....pathetic. UN55JS8500DFXZA.
UE48JS8502 have to use fan not to have side black spots...
Does anyone have the dimensions on the LED diffuser panel or film panels for the UN65JS8500 or UN55JS8500?
Same problem here.
Same model, same problem
This is really bad and I can’t believe it’s not recalled by Samsung yet. I have this same tv model and experiencing identical white light burning through the sides of the display. The sides of the TV set get so hot that it’s untouchable. I’ve contacted Samsung and they have not been able to resolve this issue due to warranty expiring. Hopefully they can replace this as it’s a hazard
Same samsung au55ru7100k have the same but on the bottom of the screen
I have this model and mine is completely unwatchable at this point. I am handy and could replace it myself if a diffuser were available. Anyone have a LINK to either a diffuser or a CLASS ACTION lawsuit I can join in on?
Mine is the same
0:09 I can't believe a TV made in 2018 uses up to 255 watts. I have a Westinghouse $250 special from 2015 and it (at 48") maxes out at 120 watts, but I keep it on a much dimmer setting, not only because it will last longer, but because the "showroom" setting would burn my eyes out. When I was a kid, our neighbor's TV burned a couple of holes through the top of its wooden cabinet, partly because color TVs of that era (with the round-dot shadow mask) were very inefficient and generated more heat than light. Even the plasma sets of 15 year ago used 4 or 5 hundred watts, and came with warnings to keep them away from flammable ceilings. But with the efficiency of LEDs, and the fact that today's sets are packed into a 3/4" thick package, it's hard to believe that Samsung would see fit to try to put that much power through this thing.
note 7 got too hot, AND EVEN A TV WUT??
Omg !!! Just bought this used one for $900 that’s way too much for something like this to happened!!! I have kids so I hope it won’t start a 🔥!!! Anyone please help what do I do?? Thx u
Have anyone initiate a lawsuit against Samsung for this particular defect yet? If so, how is the process going and can others join to it?
please see my comment, hope it helps!
Joe Rutkowski , thanks for your reply and for the info you provided on your other comment. One more question though. Are you required to provide proof of purchase such as the receipt or anything else? If so I think I'm screwed because I lost it after I moved from the old home.
Yes I did have to provide original receipt, some pictures, and an invoice from a repair center that validated the issue. Was a pain, but worth it.
:( facing the same problem .... not only light on the side edges it also pops up a msg saying i need to contact samsung coz screen has a problem with cooling fan :( any advice ? i'm living in a country that has no samsung offices now
Any TV repair shops in your area can replace a fan on your TV.
I purchased samsung LED tv 43" 2 year ago and same problem detected called customer care they said tv is out of warranty and you have to pay for repairing. I agreed the technician visited at my home and without opening the panel he said panel have to replace then problem will solved and Rs17000/- cost for panel. I pledged today not to buy samsung products in future and also said to all don't buy samsung products.
I have this tv and have the same issue.
Just had our Samsung getting hot on one corner. Called Samsung. They want to send a Tech out to take a look at the TV for $200 plus any cost of parts needed. If they find the TV to be defective then they would cover the cost of the Tech visit... But we all know that they will find a way to say it is not a defect. Better off going to buy a new TV.
Don't tell that Samsung is totally waste I bought Samsung before 1 week let's see what is going to happen guys if you are planning to buy a Samsung TV blindly go for it it is world's no 1 brand I will update my TV review here in this comment
My friend has the same problem! Have you fixed it?
No, we did not. You can't buy "Light diffuser" separate from the panel. To replace panel, - it is not worth it.
With this kind of problem, in our opinion, Samsung needs to recall this model and/or provide repair at no charge.
Hi,
Thanks for the video
Here the main question is if this damage is due to overheating and if the edges are overheating and what's the root cause of such overheat
It is a great question. It is defiantly overheating. If customer using Dynamic Mode, TV gets way too hot. Now the questions are: Is it too much light from the backlight or diffuser is cheaply made?
I have this same problem now, I"m going to call Samsung and try to get them to fix this or else.
Why Samsung only gives problem like power supply colours heat main board capacitor burning only Samsung tv repair videos in you tube more no other brands
I replaced all led strips i my samsung un46f6350afxza type TS01 and found that the connector had shorted out and started a fire and that is what I found
on the led strip itself
My Samsung LCD TV too, Model: UA37D5000PR from Philippines Me, it's about BACKLIGHT's LEDs OVERHEATING or OVER-VOLTAGE POWER SUPPLY that has a Normal VOLTAGE of 268 Vdc with respect to GROUND and when Series-In-Circuit it Drops to 184 Volts DC from first terminal and 95 Volts DC to succeeding voltage drop series STRIPS of LEDs! @ first I was shocked to have a fluctuating DC Source for the LEDs Strips both from Left and Right, but the Left SIde was BURNT-OUT at some point while using my LCD TV for a year and a half! SAD to NOTE why such SAMSUNG TECHNOLOGY BACKLIGHTS is OverHeating by some Over-Voltages or defective components of the Power Supply Board Assembly!
The LEDs in the STRIPS of LEDs is OverHeating Due to some LASER-LIKE or High-Intensity Concentrations of LIGHTS FOCUS that causes Burns on the Sides of the PANEL PLASTICs GLASS-LIKE.... The LEDs of the Backlights is dangerous while Operating at an ABNORMAL TEMPERATURES and that/it will cause BURNS/MELTDOWNS/HEATING of nearby objects that hit it by the LED Lights concentrating for a long periods of time like watching movies and playing GAMES for Hours! SAD!
Laro ka kasi ng laro eh. Ayan overheat haha
I have this issue with my Samsung au8000 I'm upset about it , I av paid alot for this tv
I have a UN65JS8500FXZA with the same issue. Does anyone know where I could purchase a replacement diffuser plate? I am assuming it is not the standard plastic acrylic sheet...Any advice would be appreciated. Thanks.
You can't purchase a replacement light diffuser. It is part of the screen/panel.
Yup same issues I’m having
Spent almost $4000 to have this happen after only 3 years smh
So, it was carefully designed by Samsung to self-destruct after warranty end... Should you decide to take it.... This TV will self-destruct in 3 years :)
Evren...exactly!
@@fiermonte83 totally corrupt evil corporation
Half an hour my TV become more heat backside of lcd rv 26 inch
Has anyone repaired theirs?
I have 32" Hisense 720p HD TV it has horrible burning smell I only had it almost a year so next TV gonna get is Vizio 32" official brand 😥 man I hate modern TV sets
same issue with my 48js8500, looks like samsung are cutting corners
I have a darker area in center of my screen ( same model of course) since 2019... what to do now in 2024 ??!! Could i repair it ?? I'm angry with Samsung cause i put my economy in a very very BAD tv.... just because back then i wanted HDR fastly.... so dull......😢😭😞
Bought 65" 7100 model. After 2 years, dark patches and overheating. Anything samsung is now on my permaban list. Frick them and their cutting corner low quality pos.
No one knows any website to order this shitty cheap plastic sheet 50 inch the one I need ?
Would be nice if someone could manufacture these plastic sheets, but it won't be cheap or easy because they're actually lenticular lenses designed to have smooth light coverage across the panel from the side lit light strips.
Don't buy. My TV screen pretty much black now. Wasted alot of money and Samsung won't fix it. I had for about 3yrs. There are plenty of bad reviews on this TV for same issue. I will never buy another Samsung product.