How to Fix Keyboard Not Lighting Up (Official Dell Tech Support)

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  • Опубликовано: 8 сен 2024
  • How to Fix Keyboard Not Lighting Up . Learn how to fix keyboard not lighting up by following these steps to resolve issues for when a backlit keyboard is not illuminating. Depending on the model of your Dell computer, and the features that are installed, it may or may not have a backlit keyboard. We show how to do checks and change settings for a variety of Dell models.
    For additional information on Dell BIOS updates refer to our Knowledge Base article del.ly/6053ynK5b
    If you have questions or need support, contact us through social media on Facebook at del.ly/6054ynK5j and Twitter at del.ly/6055ynK5d
    You can also join in a chat on our Dell Community Forum at del.ly/6057ynK55 and click on Support Forums.
    To learn more about our Dell Community Forum check out del.ly/6058ynK5g
    For additional guidance with your PC's maintenance and troubleshooting visit del.ly/6059ynK59
    For more details, refer to the Dell Knowledge Base article at del.ly/6050ynK5i

Комментарии • 105

  • @TechSupportDell
    @TechSupportDell  3 года назад +6

    Looking for additional support? 📲 Get in touch via social media
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    Twitter: twitter.com/messages/compose?recipient_id=16519133
    💬 Continue the conversation:
    Dell Community Forum: www.dell.com/community
    Dell Support Site: www.dell.com/support

    • @JayashGamer
      @JayashGamer 3 года назад

      Dell your laptops are very good but i have 4gb ram laptop which lag too much what i do and i also not have money to increase ram or processor

    • @bodoitguy4855
      @bodoitguy4855 2 года назад

      Why..?.3420 model doesn't have this back-lit light...very bad....waste model 😡😡😡👉

    • @WillEede
      @WillEede 2 года назад

      I have a Dell 5420 rugged and the keyboard doesnt have backlight. Is it possible to upgrade / replace it to one with backlight ?

  • @mohammadadil8309
    @mohammadadil8309 2 года назад +9

    How to i turn on my backlit keyboard in dell Inspiron 15 3000

  • @TheLittleTanooki
    @TheLittleTanooki Год назад +6

    What if in the Keyboard Illumination setting on bios doesn't have the option for Disable, Dim, or Bright?

  • @J4CKlol
    @J4CKlol 3 месяца назад +1

    I was too lazy do this and I found a different super easy way, all you have to do is press "Fn" key next to "ctrl" key and your backlite button (Mine was F5) yw if this worked.

  • @amritmishra7999
    @amritmishra7999 Год назад +4

    I have the keyboard illumination option in BIOS but if does not have any option to choose like Dim, Disabled or Bright. Please help

  • @alexa_9304
    @alexa_9304 7 месяцев назад

    Bro I’m so stupid thank you so muchhhh. Had the little half sun symbol on F7 and must’ve clicked it by accident which turned off the backlight. Pressed it and it lit up. THANK YOU I LOVE YOU, YOURE SO SMART 0:21

  • @riponsarker0123
    @riponsarker0123 2 года назад +3

    How to I on backlight keyboard in Dell inspiron 15 3501-i3 ?

  • @jefftidwell3228
    @jefftidwell3228 2 года назад +6

    I have tried all of these steps to include Fn+F10, ESC+Fn+F10, and through the BIOS. I don't know what to do next. HELP!

    • @nicolaspaterno2067
      @nicolaspaterno2067 2 года назад +3

      Try reinstalling that crappy software Alienware. It worked for me.

    • @madmentor1239
      @madmentor1239 2 года назад

      @@nicolaspaterno2067 where do I find it after I uninstall

    • @ziadnayoucef9331
      @ziadnayoucef9331 2 года назад

      Did you find the solution ?

    • @EagleLeader1
      @EagleLeader1 2 года назад +1

      @@madmentor1239 I'd sure like to know if this worked.

    • @theTHINKER69420
      @theTHINKER69420 Год назад

      Just update the bios(even if you have the latest bios just reinstall it and after the install it may ask for a product key).

  • @anthonygreene8418
    @anthonygreene8418 Год назад

    Dell Latitude e6540.
    It worked great... Thank You Kindly

  • @scottdowney4318
    @scottdowney4318 7 месяцев назад

    I read you can buy a backlit keyboard and make it work, a poster on Dell forum did that. I have a latitude 5580 FHD 1080p 16gb i7-7820HQ and if I buy the backlit keyboard for a 5580 , is the bios going to see it?

  • @Amari_nieh
    @Amari_nieh Год назад +12

    Or just simply press, F5. You could have easily hit that key, and turn the backlight off on the keyboard. *For model i5*

    • @katriensamson5207
      @katriensamson5207 Год назад +1

      Thank you for this! :)

    • @lindanneji
      @lindanneji Год назад +1

      Thank you. Simple fix

    • @maybeaspider3456
      @maybeaspider3456 Год назад

      Sometimes the backlight is stuck on or off you ignorant buffoon

    • @veronicap5520
      @veronicap5520 Год назад +1

      Thank you so much for saving me the time of watching this video! You the team MVP 👏🏼

    • @terrainofthought
      @terrainofthought Год назад +1

      thank you. this fixed my issue pronto.

  • @ericc8895
    @ericc8895 11 месяцев назад

    My dell inspiron 15 7000 gaming laptop keyboard lighting all of a sudden stopped working. I have tried everything and still cannot get it to work. What could possibly be wrong? I wpuld like to add however that my bios does not have a setting for keyboard lighting

  • @lalo92-8
    @lalo92-8 2 месяца назад

    Updating bios worked for me
    (Dell 15)

  • @zainakram9763
    @zainakram9763 Месяц назад

    hi i am using dell latitude 5410 , in mine case it was F5 key , just press it simply ,

  • @lav8378
    @lav8378 Год назад

    My G7 has illumination on F10, updated newest bios, however I still could not find keyboard illumination in system configuration. I do not to know to do next :(

  • @fraind25
    @fraind25 Год назад

    Does Dell Latitude E5440 series have keyboard lighting option??

  • @austin_m_t_2662
    @austin_m_t_2662 2 года назад

    How to I on backlight keyboard in my Dell Inspiron 15 3515 -atlon

  • @matheusnobre
    @matheusnobre 2 месяца назад

    The BIOS thing didn't work for me. It only worked when I installed the Alienware drive. Worth trying it if this video didn't help you.

  • @tanmaykale6254
    @tanmaykale6254 2 года назад +1

    Where can i find service tag

  • @KathyPonce-pd2cy
    @KathyPonce-pd2cy Год назад

    is Dell 15 3501 could
    download the BIOS?

  • @EagleLeader1
    @EagleLeader1 2 года назад +7

    The latest BIOS 1.13 update broke my G5 5500 backlight feature. Tried following these instructions but even when I turn backlight on, apply & exit, the backlight would only come on while in BIOS. I think it's definitely a software issue because backlight was fine before the BIOS update. Contacted Dell Support, they made me rollback BIOS but as soon as I rollback & restart, Windows 11 forces it back to 1.13! Weird since Windows 11 classifies this as an optional firmware update but forces it as soon as I rollback. Last was Dell Support telling me to reinstall my OS! Hell no! If they don't release a Hotfix BIOS update to repair that would be unjust... After 20+ yrs of brand loyalty this unacceptable.

    • @johnpaul-kz6bq
      @johnpaul-kz6bq 2 года назад +1

      Keyboard illumination gets disabled by bios indefinitely with my g5. Did u find a fix napuyat nako d2 kagabi nakakainis just after an update windows 11 din aq

    • @EagleLeader1
      @EagleLeader1 2 года назад +1

      @@johnpaul-kz6bq sorry not yet, my case was escalated to Dell Product Engineering Team but they said it may take them days to get back to me. Another person in Dell Community forums also suffered the same thing so looks like this isn't isolated. I think our only hope is another BIOS update. You can also try rollback to older BIOS & hopefully Windows wont force you back. But don't try reinstalling Windows, the other person with the same issue tried that already & it didn't help.

    • @johnpaul-kz6bq
      @johnpaul-kz6bq 2 года назад +1

      @@EagleLeader1 i think so too. Damn bugs

    • @EagleLeader1
      @EagleLeader1 2 года назад

      @@johnpaul-kz6bq someone on the Dell message boards stumbled on a fix. Basically he had to keep fighting Windows by rolling back to BIOS version 1.10 several times before Windows finally gave up on forcing him back to 1.13. His keyboard backlight is back. Personally I'm not sure I'm willing to use this solution since:-
      1. Even the slightest error or power fluctuations during a BIOS update can brick a machine.
      2. Jumping that many versions back opens your system to many known security vulnerabilities.
      If you do decide to risk & attempt this let me know how many times you had to rollback before Windows gives up.

    • @EagleLeader1
      @EagleLeader1 2 года назад

      @@johnpaul-kz6bq Dell Product Engineering Team sent me the following troubleshooting steps but I'm at work & won't be able to try it until later tonight. You can give them a shot if you like: -
      "Could you check if the issue persists in safe mode? Please follow the steps given below to boot into Safe mode:
      1. Type ‘Settings’ in the search bar and press enter.
      2. Select Update & security > Recovery.
      3. Under Advanced startup, select Restart now.
      4. After your PC restarts to the ‘Choose an option screen’, select Troubleshoot > Advanced options > Startup Settings > Restart.
      5. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking."
      Let me know if it works.

  • @harinidhinakaran8184
    @harinidhinakaran8184 Год назад

    Does dell 15 3511 and 15 3000 have backlight option or not pls someone tell me

  • @eni__olaa
    @eni__olaa 2 года назад +1

    My dell latitude 7280 doesn't have a backlight. I need help

  • @dualitysDownfall
    @dualitysDownfall Год назад

    hi 👍still isn't working, bios is up to date and i have changed the setting in bios to "bright" like three times but it does not work, even though i saved changes. i even did it once where i "save changes without exiting" just to be sure, but fn+f5 still does nothing.
    i just got my laptop back from repair and they said one of the things they replaced was the keyboard. so it should be brand new, any ideas?
    if helps my laptop model is G15 5515.

    • @ahmedmohamed-ik7xs
      @ahmedmohamed-ik7xs Год назад

      I have same issue

    • @BluVid
      @BluVid 10 месяцев назад

      Any luck with this issue? Started experiencing this last week.

    • @dualitysDownfall
      @dualitysDownfall 10 месяцев назад +1

      @@BluVid I had just gotten it back from the dell repair shop and I guess when they replaced the keyboard they had forgotten to connect the keyboard lighting so we sent it back in. Sorry I can't help more than that

  • @hidayatazam8923
    @hidayatazam8923 2 года назад +1

    If I don't have a backlight in keyboard , is there way to get?

  • @ericadjei978
    @ericadjei978 2 года назад

    How do I turn on my dell XPS L502X Keyboard light on.

  • @ishansahoo5102
    @ishansahoo5102 Год назад

    Thank you helpful

  • @ericadjei978
    @ericadjei978 2 года назад

    Does dell xps l502x have keyboard light????

  • @TheRock-zd2xd
    @TheRock-zd2xd 2 года назад +1

    Hi I have dell G3 and I want to change the colors of the backlight to blue 🔵 color, how can I do it ?

  • @achirachie
    @achirachie Год назад

    Can anyone knows how to fix this for XPS 13 plus

  • @davejoseph5615
    @davejoseph5615 Год назад

    Can you simply buy a replacement keyboard and install it?

  • @khanyisanomda6325
    @khanyisanomda6325 Год назад

    This helped on L3500

  • @amila247
    @amila247 Год назад +1

    dell keyboard illumination auto disables in bios

    • @bozardio
      @bozardio 2 дня назад

      having this same issue. You ever solve it?

  • @toxathedog3873
    @toxathedog3873 7 месяцев назад

    lol I have dell latitude 7280. The keyboard always lit up and then stopped. Now I can’t find the item that is responsible for turning it on. it looks like it doesn't have a glowing keyboard

  • @SwiftAutomotive
    @SwiftAutomotive Год назад +1

    Figured out the the fastest way to trouble shoot is to just click F5 and see if you accidentally turned it off

  • @fabriciofuentes1431
    @fabriciofuentes1431 2 года назад +1

    Did anybody solved this problem I have an Alienware m17 r4 can’t solve the damn problem I already updated all the drivers

    • @theTHINKER69420
      @theTHINKER69420 Год назад

      Just update the bios(even if you have the latest bios just reinstall it and after the install it may ask for a product key).

  • @KhalidLaaouinikh
    @KhalidLaaouinikh Год назад

    I have a dell 7560 i7 11th 8500h I can't fixt my keyboard light

  • @Buggsbunnyism
    @Buggsbunnyism Год назад

    Press Fn+F10 or Fn+F6 or Windows Button+F10

  • @Ik92699
    @Ik92699 2 года назад

    does dell laltitude 3390 have lights

  • @88cryingwolf
    @88cryingwolf 7 месяцев назад

    its stupid that this is an issue at all, the back light should work like a light bulb and switch, it goes on it goes off, thats all i want. is there a hack or some third party solution that will help me skip jumping through these unnessacary hoops?

  • @pranashudogra1843
    @pranashudogra1843 2 года назад

    Does Dell Vostro has a backlit keyboard?

  • @BDaze
    @BDaze 2 года назад

    inspiron 3511 turn on keyboard light ????

    • @krumple4skin548
      @krumple4skin548 2 года назад

      I have inspiron gaming and its shift + f9

  • @9618804141
    @9618804141 3 года назад +1

    Hi, My dell PC have normal keyboard, is there any possible to replace with back-lit keyboard.

    • @rohitbhavekar
      @rohitbhavekar 2 года назад

      Nope

    • @horusfalcon
      @horusfalcon 2 года назад

      In my experience, it depends on the model and BIOS revision. I upgraded an E6510 to a backlit keyboard from a non-backlit one, and it actually worked.

    • @9618804141
      @9618804141 2 года назад

      @@horusfalcon Thank you..

  • @GuilhermeAraujo-th5xf
    @GuilhermeAraujo-th5xf 7 месяцев назад

    After updating the BIOS on my Dell G16 7620, the keyboard lighting stopped working, even though the BIOS was activated

    • @EditzzexXd
      @EditzzexXd Месяц назад

      What is the solution please

  • @user-so3ni7cc7y
    @user-so3ni7cc7y Год назад

    can i ask a question?
    my inspiron7590 has a keyboard problem
    it can't switch light , it keeps lighting
    how can i fix it

  • @marianoorquin9775
    @marianoorquin9775 2 года назад

    Hello, I have an inspiron 7348, bios A15 (bios old version).
    keyboard backlight is enabled, but the keyboard does not light up, I tried everything but I can't solve it. can you help me ?

    • @jellyjelly4820
      @jellyjelly4820 2 года назад +1

      might be a internal problem try cleaning it.

  • @nasirtariq9291
    @nasirtariq9291 2 года назад

    wow

  • @mclaudiareiss
    @mclaudiareiss 2 года назад

    My Dell G3 i5 sounds like a helicopter

  • @nicolaspaterno2067
    @nicolaspaterno2067 2 года назад +4

    The keyboard backlight in my DELL G15 5515 stopped working after a month...This "solutions" are pretty stupid...

    • @bl4z3yt63
      @bl4z3yt63 2 года назад +1

      Have u tried f5

    • @nicolaspaterno2067
      @nicolaspaterno2067 2 года назад +1

      @@bl4z3yt63 yes, it wasn’t that. The problem was that lame piece of software called Alienware. 10 days after, an USB stopped working, this time it was mechanical failure. I so regret buying Dell. Actually, Dell is one of the biggest scam I ever seen…

    • @marverickbin
      @marverickbin 2 года назад

      Same here.

  • @ajaythakor7358
    @ajaythakor7358 2 года назад

    0

  • @NituAcademy
    @NituAcademy 3 года назад +2

    Pls speak tha hindi language.

    • @snowshoehare4712
      @snowshoehare4712 2 года назад

      Pls don't, people from other countries use Dell devices too.