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I followed these instructions and made a note of the error codes. However, when I went to the Dell FB page and tried to get help, I was informed that my laptop was out of warranty. Thanks for nothing.
@@samannishantha8177 This worked after I shut down , pressed F4 repeatedly, and the computer booted up. Keyboard recovered....but for only 5 minutes, then reverted to disfunction. I am typing on an accessory keyboard, which works. I have tried all the strategies in the video and about a dozen others online. I even reinstalled Windows 10....spacebar non-responsive, as is letter "N". Bummer.
The keyboard on this 5570 was only half-working. I followed these steps. All the way through the diagnostic, it was working fine. When I went back to Windows, it was A-OK. No idea what caused it or fixed it, but this video was involved, so THANK YOU!
Thanks for taking the time to share this information, I followed all the instructions, but the keyboard still doesn't work. I contacted the Dell company, and the answer was they will erase the entire laptop and recycle it because there is no solution to fix it.
At 45 seconds in it says "Select keyboard from the list of components" -- but notice that it is not actually shown in the list! I was unable to test for this reason!
@@greyfortitude18 If it's all the keys like a s d x etc i think pressing F1 fixes them for some reason. I also used GSmart control to diagnose a failing hard drive which ultimately fixed my keyboard completely. Weird but true.
TRY....Using a external wired mouse, and wired keyboard and plug them into your labtop to follow the instruction given here, if you have one laying around, borow one from a family member/friend or buy the cheapest ones you can find. In the mean time You can also use the external mouse and keyboard in place of the none-functioning built in keyboard To access your laptop like >> typing, accessing your programs and folders, the internet. Hope this help.
While running diagnostics(F12),I got error code 0413(LCD cable not detected) on my Dell Inspiron 1545 laptop having OS Windows 7 ultimate.Plz guide what to do.I am facing issues with internal keyboard.
On my dell vostro laptop, keys are not working on the board, the mousepad is working. What should i do, restarted, drivers checked and reinstalled but still no improvement..
my dell multimedia keyboard kb216 does not work it works with two ports of my cpu but only for ten seconds the same thing works with my laptop,I tried 2 pcs but I did not work with either of them if someone know how to solve this please tell
My Dell Inspiron 7620 2in1 touchscreen laptop is barely 14 months old but it is facing the keyboard issue as discussed here. In my case, the laptop's keyboad works erraticially meaning i need to strike the keys for more than once - especially while typing the name of file on the Save or Save As box while saving it from Google Chrome browser etc - although i am able to type here normally on RUclips page on the same Chrome browser.
Nothing but issues with my new Dell Inspiron 2 in 1. In tablet mode, the on-screen keyboard stopped displaying. I didn't change anything in the settings, I just switched to tablet mode one day an the keyboard didn't appear.
@@ThatsTooMuchQu i hope you have better luck than me. I’m more than likely to return mine. I’m a front-end developer and the laptop would freeze here and there when running my programs.
@@Malikot911it gave me me a notification while I was playing a game then all of a sudden it stops and I'm trying to follow the steps but somehow it's not working so now I'm going to other videos to find out how I can turn it on so I can play my games
Same problem😡😡😡😡🤬, there is a flaw somewhere in their designing ,a lot of people are facing the same issue on the inspirion series🤦♂🤦♂🤦♂🤦♂, dell is not serious
My keyboard does not work. The backspace, and enter keys do not function. Dell scheduled a visit from a tech and changed the keyboard. He was not able to resolve the problem. He told us to contact Dell. Then a couple of days later another tech stopped by my house unannounced mind you to perform the same task as the previous tech, exchange the keyboard again. He too could not resolve. I asked If we can just get it exchanged. Dell does not want to do this. It would of been beneficial to both parties to do so. We are wasting time and money. You guys pay technicians to come to peoples house to save money by using customers homes as a lab and have not been able to fix the problem. Then Dell decided for us to ship it to the depot. We received it yesterday. And guess what? It was returned without it being fixed. $$$ cost of shipping,cost of 2 brand new keyboard, cost of 3 or more technicians, cost of time the customer does not have the product to conduct school work $$$. Can someone please just exchange this lab top that has not been used because the backspace and enter keys do not work. we have a defective laptop and Dell does not want to exchange it. We have not been able to use it since day one. This is feels like we were robbed. Can someone please help 🙏 Thanks...
My problem with the key board was that my internal keyboard was not working as my external keyboard was. Whatever i pressed on keyboard it was only typing letter 'g' or if i consistently pressed any key, it was typing letter 'r'. Last time i used keyboard was working completely fine so i dont know what caused it Thanks Sir,. Bios was in critical update need so i updated then installed it restarted the o.s in dos mode then suddenly keyboard flashed lights & i was glad i went through this as it worked. Adding this comment if someone has same issue so it can help. Inspiron 7537 (10 years old but gold).
My problem is albeit common, kinda unique also. I have a juvenile squirrel that we rescued and will be released this next spring that jumped onto my old Dell laptop and my keyboard just stopped working. I did the research and now there's just some keys that don't work those are the b n ? 5 6 - = spacebar thus far plus on the numlock pad the 1 4 5 6 7 8. I found some threads of some people complaining about their cat causing the same problem? but im still in the dark without a solution. Thanks in advance for any help...
I can’t even turn my computer on. The last time I tried it came up with a message saying the keyboard needed updating. I clicked ok and it hasn’t worked since. Help!
Gosh this was all useless, and I wasted hours of restarts with it. I could get into the boot menu or BIOS with F keys, but then had no keyboard input once I was there and couldn't navigate anywhere. The menus go by quickly, and it took many tries to be sure the D key didn't work when the F12 key did, and to find that I could use the mouse to get into an unhelpful diagnostic program. The Support Assistant program didn't help. And trying to go into safe mode, I got stuck being unable to navigate the screen to choose safe mode with keyboard or mouse. My computer booted to that screen 3 or 4 times before booting to normal Windows again. Just as I thought I was going to have to pay someone to fix the problem, dusting off an old keyboard and plugging it in fixed everything. Which is what I ought to have done in the first place, and what probably ought to be in this video, along with trying other USB ports. My Dell keyboard had simply stopped working after 4 years. Which isn't a bad run for a keyboard, but Dell support could do a bit better than this.
I bought brand new Dell G3 3779 in July 2018 and faulty keyboard was replaced in 3rd year of warranty (expired 05 Jul 2021). Intermittent functionality issues have persisted since after say 12 months of purchase and the keyboard replacement was a wasted effort. External keyboards have always worked 100%; but these are not always practical to travel with. Numerous Windows and Firmware updates have failed to address my keyboard issues. My frustrations run so high sometimes that I wish to smash this laptop against the wall, make a video and post it all over the internet....... with the caption.... DON'T BUY DELL!! I'm sorry but that is how I feel about this laptop.
So crazy how i keep hearing about Dell equipment not lasting troublefree for even a year!😳 I have a Dell laptop (Inspiron N7010) for over 13 years now. Just last year the hard drive was replaced after one of our rehab animals caused the laptop to fall. According to google answers a new laptop should last from 3 to 5 years max!!! Some people (myself included for obvious reasons) believe that nothing is built to last anymore... but i guess there's obvious reasons for that too🤑. Geez! its so annoying to type via on-screen keyboard🙄
@@carolineboves4043It's mainly Inspiron models that have persistent problem. People buy these because they are in a comfortable price range. To avoid many of these issues try purchasing the latitude series
First it was the m key that keeps on spamming when pressed. Now the 2 bottom rows of the keyboard is not working! I have the xps 13 2 in 1 btw. Been trying solutions from the internet but nothing works. I hate it, the left arrow key broke as well. Don’t buy it save ur money.
None of this worked for me. My laptop is really old (over 10 years old), and I only use it to play music. This has happened a few times. I turn everything off, unplug it, then I take the battery out and let it sit for about 10 minutes. I put the battery back, plug it in, turn it on, and the keyboard works. I think my really old laptop just needs a few minutes to rest sometimes. Age can do that to the best of us! LOL. Not sure if that will help anyone else, but figured if you've tried everything else it can't hurt to try!
No clue how it happened but after restarting and going into bios and checking all the diagnostics and the computer saying everything was good...my keyboard starting working!🎉 Had this problem for YEARS before watching YT.
How about you actually MAKE A FVCKİNG PC WİTH WORKİNG KEYBOARDS! IM SİCK OF THİS SHT!!! FOR MONTHS THE SAME SHT ANY OPERATİNG SYSTEM!!! ENOUGH İS ENOUGH! 😤😡🤬
Seems like DELL is shit. I bought a new laptop, now after just 3 three weeks some of Keyboard buttons are not working, What a waste of time and money. I used to have Samsung VIAO for over 10 years, there was no problem.
I would not recommend Dell the diagnosis said nothing wrong then it was repairing and after repair no keyboard horrible computer for playing games pop up after pop up killed my gaming boo
Looking for additional support? 📲 Get in touch via social media
WhatsApp USA and Canada: wa.me/15127901493
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💬 Continue the conversation:
Dell Community Forum: www.dell.com/community
Dell Support Site: www.dell.com/support
How to exit safe mode
Its still not working
Keyboard not work, this type problem exists only in Dell pc
I followed these instructions and made a note of the error codes. However, when I went to the Dell FB page and tried to get help, I was informed that my laptop was out of warranty. Thanks for nothing.
What they mean is contact people on their for assistance
Excellent. Press F4 on the keyboard that's not working to get it working...
Wow, Amazing..!!! 🥰😍❤❤ This works for me. ❤❤❤
@@samannishantha8177 This worked after I shut down , pressed F4 repeatedly, and the computer booted up. Keyboard
recovered....but for only 5 minutes, then reverted to disfunction. I am typing on an accessory keyboard, which works.
I have tried all the strategies in the video and about a dozen others online. I even reinstalled Windows 10....spacebar
non-responsive, as is letter "N". Bummer.
@@s.egreen2153 any updates?
@@ppkiller-ln6ym tf you mean any updates? Wasn't the comment the update 🤡
@@ramrodbldm9876 as in has he found any solutions lmao, wtf you so sour lil bro who hurt you
The keyboard on this 5570 was only half-working. I followed these steps. All the way through the diagnostic, it was working fine. When I went back to Windows, it was A-OK. No idea what caused it or fixed it, but this video was involved, so THANK YOU!
Thanks for taking the time to share this information, I followed all the instructions, but the keyboard still doesn't work. I contacted the Dell company, and the answer was they will erase the entire laptop and recycle it because there is no solution to fix it.
Unfortunately that is often the case. And that's just the way things are😊
How can I use the F4 key if my keyboard isn’t working? !!!?
How can I do the tasks required when the keys - and the touch screen - don't work?!
My question exactly, seems to be going on the premise that the keyboard is responsive from the onset.
Did you find a solution?
You can enable on-screen keyboard ⌨️
At 45 seconds in it says "Select keyboard from the list of components" -- but notice that it is not actually shown in the list! I was unable to test for this reason!
Yea same
@@greyfortitude18 If it's all the keys like a s d x etc i think pressing F1 fixes them for some reason. I also used GSmart control to diagnose a failing hard drive which ultimately fixed my keyboard completely. Weird but true.
TRY....Using a external wired mouse, and wired keyboard and plug them into your labtop to follow the instruction given here, if you have one laying around, borow one from a family member/friend or buy the cheapest ones you can find. In the mean time You can also use the external mouse and keyboard in place of the none-functioning built in keyboard To access your laptop like >> typing, accessing your programs and folders, the internet. Hope this help.
My family has a Dell Experian 9300.... Would this work?
This is a solution but not oriented to fixing the problem rather this masks the problem by having another option to work on the computer.
wired wasn’t working for me either sadly
While running diagnostics(F12),I got error code 0413(LCD cable not detected) on my Dell Inspiron 1545 laptop having OS Windows 7 ultimate.Plz guide what to do.I am facing issues with internal keyboard.
Both SHIFT KEYS are not working. Help me 😢
Hi Dell support, my laptop had intermittent problem with key "a s d f j k l : ". Its about software problem or maybe hardware?Tks
On my dell vostro laptop, keys are not working on the board, the mousepad is working. What should i do, restarted, drivers checked and reinstalled but still no improvement..
There's no keyboard option in the component list, what one should do in that case ?
Ya exactly
Yeaaa, i dont know too!
my dell multimedia keyboard kb216 does not work
it works with two ports of my cpu but only for ten seconds
the same thing works with my laptop,I tried 2 pcs but I did not work with either of them
if someone know how to solve this please tell
Same
my dell latitude E5530 laptop is missing keys during typing, I Tried SupportAssist, Updated drivers but nothing fixed
Yes, same here. None of those work
Same here, some keys not working I hate my shit Inspiron 7577, one of my worst purchase in my life
My Dell Inspiron 7620 2in1 touchscreen laptop is barely 14 months old but it is facing the keyboard issue as discussed here. In my case, the laptop's keyboad works erraticially meaning i need to strike the keys for more than once - especially while typing the name of file on the Save or Save As box while saving it from Google Chrome browser etc - although i am able to type here normally on RUclips page on the same Chrome browser.
Nothing but issues with my new Dell Inspiron 2 in 1. In tablet mode, the on-screen keyboard stopped displaying. I didn't change anything in the settings, I just switched to tablet mode one day an the keyboard didn't appear.
Well I'm trying it right now I hope it works
I'm so grateful but this is one thing why did the on-screen keyboard pop up soon as I turned on
Nvm
@@ThatsTooMuchQu i hope you have better luck than me. I’m more than likely to return mine. I’m a front-end developer and the laptop would freeze here and there when running my programs.
@@Malikot911it gave me me a notification while I was playing a game then all of a sudden it stops and I'm trying to follow the steps but somehow it's not working so now I'm going to other videos to find out how I can turn it on so I can play my games
uhm tried all of it but still my keyborad isn't working. Like not the whole keyboard but some specific keys. that are: E,D,2,3,I,K,8,F2,F3
Keyboard Is not present in the list of ePSA . Dell ispiron P69G
On My fucking Inspiron 7577's keyboard the "2,w,s,x,í" keys don't work!
Same problem😡😡😡😡🤬, there is a flaw somewhere in their designing ,a lot of people are facing the same issue on the inspirion series🤦♂🤦♂🤦♂🤦♂, dell is not serious
@@veekay4944 dell hardwares are a joke for lot of money
My keyboard does not work. The backspace, and enter keys do not function. Dell scheduled a visit from a tech and changed the keyboard. He was not able to resolve the problem. He told us to contact Dell. Then a couple of days later another tech stopped by my house unannounced mind you to perform the same task as the previous tech, exchange the keyboard again. He too could not resolve. I asked If we can just get it exchanged. Dell does not want to do this. It would of been beneficial to both parties to do so. We are wasting time and money. You guys pay technicians to come to peoples house to save money by using customers homes as a lab and have not been able to fix the problem. Then Dell decided for us to ship it to the depot. We received it yesterday. And guess what? It was returned without it being fixed. $$$ cost of shipping,cost of 2 brand new keyboard, cost of 3 or more technicians, cost of time the customer does not have the product to conduct school work $$$. Can someone please just exchange this lab top that has not been used because the backspace and enter keys do not work. we have a defective laptop and Dell does not want to exchange it. We have not been able to use it since day one. This is feels like we were robbed. Can someone please help 🙏
Thanks...
My inspiron 7577 keyboard also is missing some keys. What is the problem with this model
@@shubhamagarwal2862 basically a shit
My laptops keyboard isn't working... Even virtual keys aren't functioning... Behaving as if CTRL is pressed... What to do?
My problem with the key board was that my internal keyboard was not working as my external keyboard was. Whatever i pressed on keyboard it was only typing letter 'g' or if i consistently pressed any key, it was typing letter 'r'. Last time i used keyboard was working completely fine so i dont know what caused it Thanks Sir,. Bios was in critical update need so i updated then installed it restarted the o.s in dos mode then suddenly keyboard flashed lights & i was glad i went through this as it worked. Adding this comment if someone has same issue so it can help. Inspiron 7537 (10 years old but gold).
I key not working day by day means one day working...... second day not working... next day working... how resolve this issue....??
My problem is albeit common, kinda unique also. I have a juvenile squirrel that we rescued and will be released this next spring that jumped onto my old Dell laptop and my keyboard just stopped working. I did the research and now there's just some keys that don't work those are the b n ? 5 6 - = spacebar thus far plus on the numlock pad the 1 4 5 6 7 8. I found some threads of some people complaining about their cat causing the same problem? but im still in the dark without a solution. Thanks in advance for any help...
I'm having this issue with my cat jumping on my keyboard and I can not figure it our
What if my dell optiplex 990 doesn’t have a next arrow button?
i have dell g16 7630 now mute led button not working led keep off but the button can mute the system how to fix it please
I can’t even turn my computer on. The last time I tried it came up with a message saying the keyboard needed updating. I clicked ok and it hasn’t worked since.
Help!
I did discover I wasn’t charging it properly and once I did everything was fine.
I tried to fix my keyboard problem but it didn't work and now I had to fix one more problem.
why blinking battery light
My problem is: keyboard and mouse lost at log in screen
Gosh this was all useless, and I wasted hours of restarts with it. I could get into the boot menu or BIOS with F keys, but then had no keyboard input once I was there and couldn't navigate anywhere. The menus go by quickly, and it took many tries to be sure the D key didn't work when the F12 key did, and to find that I could use the mouse to get into an unhelpful diagnostic program. The Support Assistant program didn't help. And trying to go into safe mode, I got stuck being unable to navigate the screen to choose safe mode with keyboard or mouse. My computer booted to that screen 3 or 4 times before booting to normal Windows again. Just as I thought I was going to have to pay someone to fix the problem, dusting off an old keyboard and plugging it in fixed everything. Which is what I ought to have done in the first place, and what probably ought to be in this video, along with trying other USB ports. My Dell keyboard had simply stopped working after 4 years. Which isn't a bad run for a keyboard, but Dell support could do a bit better than this.
If password locked laptop keyboard is not working what to do
I bought brand new Dell G3 3779 in July 2018 and faulty keyboard was replaced in 3rd year of warranty (expired 05 Jul 2021). Intermittent functionality issues have persisted since after say 12 months of purchase and the keyboard replacement was a wasted effort. External keyboards have always worked 100%; but these are not always practical to travel with. Numerous Windows and Firmware updates have failed to address my keyboard issues. My frustrations run so high sometimes that I wish to smash this laptop against the wall, make a video and post it all over the internet....... with the caption.... DON'T BUY DELL!! I'm sorry but that is how I feel about this laptop.
So crazy how i keep hearing about Dell equipment not lasting troublefree for even a year!😳 I have a Dell laptop (Inspiron N7010) for over 13 years now. Just last year the hard drive was replaced after one of our rehab animals caused the laptop to fall. According to google answers a new laptop should last from 3 to 5 years max!!! Some people (myself included for obvious reasons) believe that nothing is built to last anymore... but i guess there's obvious reasons for that too🤑. Geez! its so annoying to type via on-screen keyboard🙄
@@carolineboves4043It's mainly Inspiron models that have persistent problem. People buy these because they are in a comfortable price range. To avoid many of these issues try purchasing the latitude series
Same here
the fucking keyboard isn't in the diagnostic test!
First it was the m key that keeps on spamming when pressed. Now the 2 bottom rows of the keyboard is not working! I have the xps 13 2 in 1 btw. Been trying solutions from the internet but nothing works. I hate it, the left arrow key broke as well. Don’t buy it save ur money.
I have a windows 11 alienware laptop. Putting my laptop in safe mode always fixes my stuck keyboard.
None of this worked for me. My laptop is really old (over 10 years old), and I only use it to play music. This has happened a few times. I turn everything off, unplug it, then I take the battery out and let it sit for about 10 minutes. I put the battery back, plug it in, turn it on, and the keyboard works. I think my really old laptop just needs a few minutes to rest sometimes. Age can do that to the best of us! LOL. Not sure if that will help anyone else, but figured if you've tried everything else it can't hurt to try!
Help me... DELL latitude 3390 2-1 keyboard Its not working
No clue how it happened but after restarting and going into bios and checking all the diagnostics and the computer saying everything was good...my keyboard starting working!🎉
Had this problem for YEARS before watching YT.
My dell 3576 laptop m keyword not working what can i do , pls help me
This video has one useful step and one very dangerous one, and could have been about 12 seconds long and said please contact a Dell Tech
Screen go black with cursor when I install intel hd 5500 graphic driver. What's solution? Please help
Hard disk issue
Probably a disk issue or an unsupported driver
my dell 3584 right alt and ctrl not work ..........
A full shutdown after an update - then waiting a few minutes helped resolve my issue.
im dumb my brain cant comprehend these
Hi, I have windows 11 home edition, and there is no manage bitlocker option in it, how do I proceed with updating BIOS.
Just run the updater...
I just held down shift bottom right side shift for 8 seconds after i herd long beep my keeboard started working
firstly check keyboard cables, especially the widest one
I dont have the F12 key
Audio problem please hel
Buying Dell wk118 keyboard was myhuge mistake, it just doesn't work .
tysm
I cant type in my keyboard And my laptop have a security
Oh thank you
Thank you 😊
It doesn't work at all.
How about you actually MAKE A FVCKİNG PC WİTH WORKİNG KEYBOARDS! IM SİCK OF THİS SHT!!! FOR MONTHS THE SAME SHT ANY OPERATİNG SYSTEM!!! ENOUGH İS ENOUGH! 😤😡🤬
I buy a laptop not a problem!!!!!
Press Esc 😂😂😂😂😂, how ? If the keyboard is not working 😂😂😂😂😂😂😂
Seems like DELL is shit. I bought a new laptop, now after just 3 three weeks some of Keyboard buttons are not working, What a waste of time and money. I used to have Samsung VIAO for over 10 years, there was no problem.
I also had a Vaio for 10 years. Used it all day every day.
I would not recommend Dell the diagnosis said nothing wrong then it was repairing and after repair no keyboard horrible computer for playing games pop up after pop up killed my gaming boo
worst product
dont buy dells shit, 0 support
Brown Jeffrey Davis Maria Davis Mary
That was a pointless video. Not spending money on your support.
ah yes pls use keyboard to fix keyboard
Yes, use an external USB-keyboard...
@@emilalmberg1096 thanks genius, never would’ve thought of that on my own volition