A Secret To High-Volume Cafe Operation at Rosslyn Coffee in London 📈

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  • Опубликовано: 25 янв 2025

Комментарии • 56

  • @EuropeanCoffeeTrip
    @EuropeanCoffeeTrip  Месяц назад +1

    Have you been to Rosslyn Coffee in London? What do you think about their specialty coffee operation?
    🔴 This video is sponsored by Marco MilkPal. Learn more about it 👉marcobeveragesystems.com/milkpal
    TIMESTAMPS:
    00:26 The Origin Story of Rosslyn Coffee w/ James Hennebry
    01:40 5+1 Rosslyn Coffee Locations around the City of London
    03:06 How to serve coffee to busy Londoners (w/ new technology)
    03:58 Rosslyn Coffee bar workflow explained by Chris Shepard
    06:20 AD: Rosslyn x Marco - SP9 and MilkPal
    08:08 Customer Service & Principles at Rosslyn Coffee
    08:55 What's the future for Rosslyn and London Coffee scene?󠁧󠁢󠁥󠁮󠁧󠁿

    • @hlbgghj
      @hlbgghj 28 дней назад

      whats their sales ? i am searching but didnt get it

  • @mervyntaylor4022
    @mervyntaylor4022 Месяц назад +3

    Queen Victoria Street is my local coffee shop. The other thing that is great about Rosslyn is they are open at 6.30, when a LOT of Londoners actually get it. London starts early and they do too, which is great. Also, they also offer a small cup of either chilled still or chilled sparkling water, which is absolutely divine with their espresso. All round great model. QVS is a perfect place to watch the sun rise whilst sipping an espresso during the spring and summer months.

  • @Enrajpu762
    @Enrajpu762 9 дней назад

    Love this place. Great to learn a bit more about the BTS, meet the founders etc. Great interview.

  • @tangerinetangerine4400
    @tangerinetangerine4400 Месяц назад +6

    Great interview. Love the efficiency.

  • @cheekster777
    @cheekster777 Месяц назад +8

    I travel into London fairly often but have yet to try coffee from any of Rosslyn’s coffee shops. Will try to rectify that soon.
    Thanks guys. ☕️

  • @chulu-z5h
    @chulu-z5h Месяц назад +1

    Their soft serve is AMAZING!!
    Excited for them to open up more branches across london.

  • @beardown6574
    @beardown6574 Месяц назад +8

    Really cool operation! Fast and efficient and great quality product. Cheers!

  • @poprostuewenement
    @poprostuewenement Месяц назад

    I went there in Summer in London Wall branch! So great! Just walk in - order - pay - get what I ordered... Easy! Coffee ice-creams were absolutely amazing! It's expensive but full of joy!

  • @cheekster777
    @cheekster777 Месяц назад +2

    Deja Vu.
    Thanks guys. ☕️

    • @EuropeanCoffeeTrip
      @EuropeanCoffeeTrip  Месяц назад

      Yeah, we had to fix minor issues and re-upload. Thanks for the support!

  • @JerusalemArtichok3
    @JerusalemArtichok3 Месяц назад +1

    I want to open a coffee shop on Tottenham Court Road sometime this decade

  • @BoomChockolaca
    @BoomChockolaca Месяц назад +3

    Very cool!
    I've expected to hear something about the supply chain, how they make this big machine running on the scale.
    But anyway very enjoyable video

  • @eprohoda
    @eprohoda Месяц назад +1

    European! like it~ very outstanding goodnight. 💥

  • @timo7641
    @timo7641 Месяц назад +7

    High Volume Consistent Specialty Coffee = 5th Wave
    Low Volume Omakase/Course Fine/Ultra Specialty Coffee = 4th Wave
    Standard Specialty Coffee = 3rd Wave

    • @beefosh
      @beefosh Месяц назад

      I'd argue high volume specialty coffee is 2.5 wave - you get specialty coffee but you lose the personal touch of getting served specialty coffee by your local barista

  • @BigMortFPS
    @BigMortFPS Месяц назад +3

    Very insightful and also accurate video. One of the best speciality coffee shops in London just based on the coffee, when you factor in the location, the pressure and the volume it is even more impressive.

  • @jamesmoore391
    @jamesmoore391 Месяц назад +1

    It’s very good!

  • @toninocars
    @toninocars Месяц назад +2

    Good concept and proven successful business model but the people who work there might not think the same
    See Dritan Alsea coffee in Germany. A true artisan coffee shop in similar fast business environment

  • @guerriosPG
    @guerriosPG Месяц назад +1

    Always curious to know more about how it is possible to secure real estate in those areas... It is not even a matter of being able to pay for the rent / repayments. It's really about how big your address / phone book is ...

  • @timo7641
    @timo7641 Месяц назад +3

    is that a 4 Group KB90 with full ABR on it?
    damn....

  • @beefosh
    @beefosh Месяц назад +9

    Rosslyn Coffee is high-volume and it shows. I work on London Wall and I've been disappointed with each trip I've been to there. Roasting Party on Moorgate (across the street) is far better

  • @bubadoba2990
    @bubadoba2990 Месяц назад +38

    i just don't support pushing productivity in coffee shops and trying to get as many coffees sold as quickly as possible - even if they are amazing. In my opinion, coffee shops should not be those stressful places where everybody is rushing. Maybe it is just a romantic idea, but would it not be way nicer to have more cafes that offer coffee instead of one where there is no ambiance, but just good coffee served by baristas pushed to their limits? These coffee shops just resemble an assembly line more than anything else and are emblematic of the fast-paced world we live in with little regard for the humans that work there and focus only on productivity and economic growth.

    • @tobi_smi
      @tobi_smi Месяц назад +2

      totally agree 🙏

    • @themlglizard2090
      @themlglizard2090 Месяц назад +8

      Finally someone points out the awful inhumanity of this concept. The business purports to be a marvel of efficiency (which I am sure it is), but what about those who work there. "There is never a time when you are not pulling a shot". What a disgusting grind, no pun intended. This type of establishment is more akin to an industrial farm for than a cafe.

    • @toninocars
      @toninocars Месяц назад +2

      Absolutely true
      The problem comes from the customers demand and how a modern people think and live
      No humanity left unfortunately
      These coffee shops will be neat work place for Boston dynamics robots 🤖

    • @juandebermudez1435
      @juandebermudez1435 Месяц назад +1

      Customers are driving the demand for the crack, sorry, coffee.

    • @mervyntaylor4022
      @mervyntaylor4022 Месяц назад +4

      I use these guys almost daily. When you're there it doesn't feel rushed. It's actually more calm than a standard coffee shop, they've reduced a lot of mental noise by removing tables etc, and there's a sense of community when you're all stood inside this small space waiting for a coffee. The background music is always tasteful, and I've never actually witnessed them shouting! Definitely give them a try.

  • @mikecoffee100
    @mikecoffee100 Месяц назад

    High-Volume Cafe Operation and good coffee ?? wow not heard of that before hmmm interesting video thank you I like smaller coffee shops

  • @TheCuriousOranj
    @TheCuriousOranj Месяц назад +5

    The Irish co- owner describes walking into his coffee shop on a Thursday morning as akin to walking into a busy pub on a Friday night. No bloody thanks, sounds horrible first thing in the morning. Also, hope they are paying the 6 staff who do 1500 coffees a day a decent wage. Way the Aussie guy describes the system sounds like when I worked in fast food. Nothing speciality about it, assembly line coffee!

  • @Pilwarhol
    @Pilwarhol Месяц назад

    With these concepts of high volume are they even thinking about sustainability? There’s a lot of waste with these idea of mostly to go with no seating space.

  • @ciriciri9071
    @ciriciri9071 Месяц назад +4

    I consider me self as coffee snobs, but ngl I visited London many times but never even heard or crossed this cafe once.

    • @EuropeanCoffeeTrip
      @EuropeanCoffeeTrip  Месяц назад

      Interesting 🤔 As you saw in the video, it’s a different setup to server specialty coffee to busy office workers in the City. It was our first “official” visit too but it’s mainly because we haven’t been to London past 5 years or so.

    • @rjflores438
      @rjflores438 Месяц назад +2

      I guess because London is so big, there are many speciality coffee shops I have never visited either, including Rosslyn Coffee, and I live in London.

    • @rjflores438
      @rjflores438 Месяц назад +2

      ​@@EuropeanCoffeeTripYou need to come up to the city I grew up in in the North of England, which is Manchester, which has a lot of good speciality coffeeshops now. Although I live in London now, every time I go back to Manchester, there is always a new speciality coffeeshop opening up.

    • @superjarb7
      @superjarb7 Месяц назад

      I live in London, I can understand you as most of their locations are around Financial and office area mostly near Bank station so not area that normally visitors will pass around but their coffee are fab

  • @maxmeier532
    @maxmeier532 Месяц назад +1

    I have a hard time believing this marco box can produce good steamed milk, but I guess it's better than a bad barista.

  • @Turkleton2000
    @Turkleton2000 Месяц назад

    I’ve never drank a cup of coffee in my life. But hats off to these guys. Feeding the need

  • @DeeDeeDanone
    @DeeDeeDanone Месяц назад +7

    Sounds and looks soulless and sterile. Hearing the guy talking about position 1-6 and those motivational buzzword business speak makes it look like call centre version of a cafe.

    • @danieljones5670
      @danieljones5670 Месяц назад

      I used to work near the original rosslyn shop and gotta say they staff in there were incredibly friendly. Was always a highlight of my day popping in at lunchtime :)

  • @radsup
    @radsup 11 дней назад +1

    They spent 0 seconds talking about the coffee beans 🙄, sorry this is not a specialty coffee store, it’s a Starbucks wanna be. I won’t be surprised if if the business is sold in a few years time.

  • @blackjacket_
    @blackjacket_ Месяц назад

    Starbucks 2.0

  • @DrLove100
    @DrLove100 Месяц назад +2

    6 people for 1300 coffees is ridiculous I’m sorry

  • @conorfurlong
    @conorfurlong Месяц назад +4

    If you’re drinking your coffee out of takeaway plastic and paper/cardboard cups, then you’re not really into coffee at all.

    • @EuropeanCoffeeTrip
      @EuropeanCoffeeTrip  Месяц назад +1

      Yeah, I know what you mean. You can actually have nice ceramic cups for both espresso drinks or filter coffee (as we did several times). Still, many people rush back to the office or to the meeting. It's the reality of areas like City of London.
      Suprisingly, we saw many people who found the time to enjoy brewed cup (with Marco SP9) based on the rotating menu of international roasters.

  • @pawsltd
    @pawsltd Месяц назад +2

    So now we know. Rosslyn is just like Blank St Coffee - they use autofroth and autofilter machines to make their coffee. Not 100% barista drinks. I feel cheated. Basically manned airport lounge coffee machines.

    • @EuropeanCoffeeTrip
      @EuropeanCoffeeTrip  Месяц назад +3

      What defines 100% barista drink?
      It's a busy location, serving many cups of coffee to people they wants it, so we appreciate they utilised some technology rather then burn their baristas out. There are many repetitive baristas tasks that doesn't add value to the customer (like weighing coffee, tamping or steaming the milk) that we can delegate to machines.
      The smile and good chat with a person behind counter is invaluable and that's what matters (if quality levels are reached).

  • @orlando2211
    @orlando2211 Месяц назад

    Diese stillose Pappbecher-Kultur. Ich kaufe Kaffee nur in Porzellan oder Glas.

  • @davidbodis9979
    @davidbodis9979 Месяц назад

    I would burn out in 3 days, hell no

    • @EuropeanCoffeeTrip
      @EuropeanCoffeeTrip  Месяц назад

      Well, you need to be well trained barista to fit in but I rarely see so optimistic and happy baristas as at Rosslyn. Working within the well thought structure has its benefits too. The team work was very strong.