Just What is AIR CANADA Missing? 787 Business Class
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- Опубликовано: 12 сен 2024
- I took a flight on an Air Canada 787 in Signature Business Class, and was left wondering: just what is it that Air Canada is missing?
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Don’t give up on the loo reviews! The quality (and cleanliness) of those facilities are an important consideration.
Agreed. The shitter reviews are imperative.
Every good trip report has to have a loo review 😂😂😂
@@Wherecharliegoes true 😂
Now the loo reviews have their own intro/outro!
"It's time for the Noel Philips Loo Review! (flush sound)"
They're helpful but then again, you may end up on a flight with a horrible loo, and then again you might fly another airline in economy with one that's very nice and clean. I've had this happen a few times on various airlines... the business class loo was dirtier or in some cases, smaller, than the economy one.
As a frequent international traveller living in Canada, air Canada has never let me down!
“Wipe yourself … that’s just wrong.” 😂
I just flew into Canada two weeks ago, and the problems with YYZ are NOT the fault of Air Canada but the Greater Toronto Airports Authority and Canada Immigration. Arrive at the wrong time, and due COVID protocols flights are not able to park, and not allowed to disembark passengers until space is available in the arrival hall. We should sympathise with the flight attendants who cannot disembark until all passengers are off the plane, which could be 4 hours after landing as they only allow about 50 passengers off at a time.
True, except... Noel said the reason was lack of grounds crew from AC.
Yes, because nothing says stop the spread of covid like sitting in a confined metal tube with 100s of people for 2 hours...
@@jakehowie442 With masking, and with the rate of air circulation in a plane, the risks of transmission are actually very low. there have been very few cases of an 'outbreak' that has been traced to a plane.
There is so much misinformation out there.
Well, in some ways it is good for the flight attendants as they are paid from gate to gate so 4 hours overtime...
@@ross9581 i thought I heard jeenie say they're paid chocks to chocks. Chocks off the wheels to on the wheels.
AC has increased their international flights from 200 to 600 flights a week over the past month, I'm thinking it may be related to that because of course they, like most airlines had to lay staff off and by now many of them will have other jobs or decided to move on, and security screening for IDs and retraining takes time. They are also having to remove some services in order to have enough aeroplanes to cope with demand.
Dont increase the number of flights from 200 to 600 unless a few things are in place.
@@samroe4554 nah probably not so simplistic as that, if the business demand is there you have to act as best you can or miss out completely because the competition reacts first. At least this way they are able to get something rather than nothing.
The whole industry here in Canada is still adjusting to the higher demand, there will be some teething pains as staff who haven't worked in a year and a half return
Always that beautiful smile that makes us smile back!!
Just flew Biz on Turkish to Poland and LOT Polish to Canada and then AC Signature class YYZ-YVR and AC was superior to the others in all respects! The service director on AC introduced herself to everyone in J and everything was just bang on…even on time! The personal touch was special and I told the SD how I enjoyed the service and she teared up. We are often quick to criticize but should also offer positive comments. 🇨🇦
Problem with all service in Canada is you can fly a 6 hour international business class flight cheaper than I can fly a 2 hour economy ticket flight domestically.
False. Show me any route. Tickets are expensive domestically but don’t exaggerate. J tickets international is still minimum $2500. Don’t throw out random facts if you fly once a year.
@@SK-fk9lh, up until the pandemic I flew at least monthly and the price Noel quoted is less then I can typically fly from the east coast of Canada into central or western Canada. Can only imagine what it will be once I start flying again for business.
Noel, please do your reviews solo. We miss that. Thank you!
So rude! Learn some manners. If you don't like it, stop watching it.
Rachel: "Yes, it is better than the Virgin that you sent me on before..."
Noel: "It is better than the virgin laid flat out on the floor..."
I lost my shit
sent me through the roof i was dying
I know..it was hilarious!
🤣 🤣 🤣
@@joyceanthony-huff2914 lighten up Joyce!!
😂😂
Good that crew look after the kids while dad makes a YT-movie 😅
always happy about your videos...just because i cannot travel anymore for my company...and i miss it so much.
thx Noel 👍
Do westjet 787 from Calgary to Amsterdam on economy, premium economy or business class
Who takes kids into business class!! thats why business people are able to fly in that class. i'd fuming
Unfortunate that your son was faffing around in his pants in the background while you were reviewing the starter...I'm sure he loved you for that! 😆
I just double checked in case you were seeing something, but yep... That was rather odd
Yeah, that put me off.
@@iancluroe5659 If I was onboard, I would have spoken to a cabin crew member
I was like “turn around Noel! Your son is striping in the aisle!”
Thank god it wasn’t just me who saw that
The aviation geek side of me thoroughly enjoys your videos. The traveller side of me gets frustrated as hell with them. You seem to spend most of your time flying in business class. Good on you,, I would if I could afford it. The thing is most of us can’t afford to travel like that. I’d really appreciate it if more of your long haul travel was in economy. Your honest, amusing and insightful reviews would really help me decide which airlines to fly with.
I think the best part of the videos now is the travelogue aspects of Noel on the ground - be it Africa, the snow in the US, Russia, Ukraine, Mexico. Business class train cabins, planes - even ship cabins and their associated lounges are not interesting and somewhat repetitive. The seat doesn't lie flat....ok?
The traveller in me gets frustrated when he flies to interesting, out of the way places that at times I've never even heard of before, but then often jumps back on the same plane he arrived on without so much as a cursory look around!
@@andybaker2456 I know, it's so sad!
I dont imagine theres a lot to film on Economy though… i see your point but surely its more entertaining to see how airlines differ in the higher end of the market rather than the service that is the same across the board 🤔
I flew on a 787 Dreamliner to Japan in 2018; service was good, food more than I wanted and very good. One thing all Canadians know about Air Canada is - you'd better be on time they are super punctual ! Not sure what happened on your flight but since the COVID thing lots of things have changed. Glad you did enjoy the flight, and your comment about adding a wow factor is right on. They are somewhat of a "stuffy" airline, always have been. Gotta love 'em, eh ??
I used to love flying Air Canada when visiting cities in Canada. Always top notch service every time I flew with them. Toronto and Vancouver were my 2 favorite destinations to visit.
Not anymore I guess
I’ve had a good experience with Air Canada the few times I’ve flown them.
That virgin on the floor and peanut gallery comment made me LOL!! I love these guys they joke with each other like my fiancé and I do!!
AC usually has a pretty good on time record but I think all the airlines have pretty much given up on on-time records with COVID protocols in place. Having to check all the tests and entry eligibility by hand has meant no flight I've been on has actually closed the doors on time even though they start early and work pretty diligently through the list.
Great to see you do an AC review! I've been waiting for one. Personally, I go with Westjet when I can. Just find their service better than AC.
In my experience Air Canada is one of those airlines where if everything goes smoothly it's fine. But the slightest glitch and its either "nothing to see here, just move on, no, nothing at all," or "no, not my fault." Neither response being helpful.
We are flying to LHR this coming Wednesday (steerage, er, economy class 😁) and you have given me a good clue as to the reason for the rather large number of delays happening to outbound flights…lack of ground crew primarily. This makes sense. We are flying to Toronto from Ottawa and that flight has been mostly on time. Understandable considering the smaller size of the Ottawa airport. Pre covid, there was a direct flight from Ottawa to Heathrow but sadly, Air Canada has not yet resumed that service. I can’t wait until they do. I have never flown business class but I have never had cause to fault the service in economy. I am looking forward to the 777, all of our previous flights to the UK have been on 767s that are now retired. Great video Noel. I look forward to the next one! Cheers!
Air Canada has never had very good on board service and the food not so great. I will say though I believe they have excellent pilots and the safety factor is very good. I was an air traffic controller at Pearson for 30 years and although we sometimes had our differences between atc/ pilot , I admit I felt safer flying with Air Canada than most other airlines.
@@semsemeini7905 what airline hasn’t? Delta…United, American ( which is one of the last airlines I would ever fly on ) Air Mexico , etc. I would take my chances on a Canadian airline any day…but doesn’t have to be ACA ….West Jet and Porter are excellent. The two best airlines no longer with us Ward Air and Canadian Pacific we’re the best. It’s a shame they are gone.
Love to see really good videos of the lounges and the food you grab for yourself...for me that would be the real start of the experience.
I’ve flown Air Canada quite a few times back and forth to, and within Canada. Always been a very average experience. That’s not to say bad, but there’s just no pizazz. This could absolutely be sorted with just a pre-landing chocolate, or some more fun Canadian touches.
Canada has a fun, inclusive feel to its culture, so why not play with this?
I feel like that is the case with most western flag carriers or legacy carrier airlines nowadays. Same with British Airways and Delta or United Airlines.
I totally agree it would be so nice is they had chocolates on the pillow and turn down service. Perhaps some grey poupon?
WestJet generally does a pretty good job at this,
I stopped using Air Canada decades ago after more than one very strategic bankruptcy at taxpayer's expense. Separately to that with regards to a certain blandness? Welcome to Canada that's us innocuous nice and bland. Nothing to be ashamed of
That's what happens when Air Canada practically has a monopoly in Canada. We get complacent and accept mediocrity because there's nothing else to fly.
I found WestJet’s long-haul experience to be just a bit more ‘fun’ than AC… and it’s cheaper!
Precisely. Westjet getting into the long haul game would have had far more results by now were it not for the pandemic
@@WeMuckAround Westjet Rewards aren't good enough for frequent flyers and Westjet only dominates in Western Canada, but most Canadians live in Central Canada (Ontario Quebec) where Air Canada is by far the dominant airline.
Nice upload 👍 i've never flown Air Canada before but got a business class flight booked this year to Toronto, Canada 🙌:)
Have an amazing trip!
Is your son really wondering around an aircraft in his underwear???!! 😳😳
Growing up in a frugal family but now having worked hard enough to enjoy some of these things, it would have been so amazing to experience this as a child. Your kids are really lucky, though your son needs to work on his math skills. 🤓
for me , the best takeoff experience ( smooth and low noise level ) was the 747. it was use from Montreal to Paris in the 90's by Air Canada.
even today, I found new airplane not at the same level
I saw another video similar to this - wow, they complain about how to open the amenities bag? Couldn’t watch the whole thing because of the negativity.
Not enough staff are willing to come back to the industry now. I worked at WestJet for 13 years. I refused to be recalled and so did MANY others. Am a lot happier now in new profession. That should say lot
Air Canada. You'll get what we give you, and you'll like it. Next.
You've nailed it. Air Canada is the epitome of an average business class - nice, but not great
Another great video, i actually quite like when you review the toilets, because its nice to see you out the chair, and moving about.
great review, but i can tell you AC is horrible about delays and downgrades. if you travel enough with them it will eventually happen where 1st is oversold and they just habitually downgrade people . when they work , its good but when they dont , it can be ugly
Living in Canada, and flying with them fairly often I have always had reasonable expectations and they were always met.
That said, I think the expectations from many Canadians is arrive early - you probably will be late.
My friend flew from ATL to YYZ back in August an had the exact same issue. They had no crew in ATL to fly the plane and they were delayed for hours. She missed her connecting flight to YVR. She said they had no staff in YYZ to help and they also misplaced her luggage. She will never fly with them again.
It’s not AC’s fault though
Air Canada is conservative like Canadians ….. personally I don’t care about the wow factor as long as the crew is nice and the planes are safe which I always think air Canada offers
it's great you take your family with you on some of your trips! I bet your lad loves it!!
Nothing like a virgin on the floor 🤣🤣🤣
I appreciate the loo reviews. Thanks to them I felt comfortable enough using one when I flew interstate to see my family for Christmas
2 things
1. Loo Reviews. If it is different or has an issue, show it. If not, don't.
2. Love your reviews and enjoy your vids always. But please, please, please is it possible to not repeat the airline and destination throughout. You are on the flight, we know which airline and where you are going. As I said, love your vids, fixing this would make it perfect.
@@Peugeot306 I'll disagree and ignore your comment.
No, keep. the lavatory reviews. It's part of the product, and a vital one. I've been on airliners where the lavatory floor has been awash with.. (yeah, you can imagine). On the other hand, if the lavatory is all good, show it anyway, as good effort should be rewarded with publicizing it. Besides, the Toilet Talks are also slightly amusing.
@@alphaomega3499 if it was awash, I would show it. What I said was if it is normal then not necessary. If it special or different or ... a catastrophe then do so.
Hey Noel Air Canada YYZ to Dub or LHR are a just passing grade service. Now you should try AIR Canada YYZ to HKG or any other Asian destination service Economy, Premium, Business all exceptional. Flying within Canada USA, Caribbean, Mexico are a failing grade. This video was a good one though .
that plane looks fun.
Massive fan and sorry to see your experience was "up and down". I've flown AC from LHR - YYZ in business a number of times and always found them to be 11/10. Thanks for another great video, I'm so jealous of your world travels.
Air Canada is having major staff shortages. Service hiccups as their network comes back online. WestJet (the other major Canadian airline) is also having serious issues. Luckily, when I flew with WestJet a few weeks ago, I had no such issues with them. That might have just been luck of the draw though. Major service disruptions, cancelled flights, delayed flights, and no staff in certain Airports (the WestJet counters at LaGuardia were completely shuttered.) I understand your frustration Noel, us Canadians are going through the same things right now.
Edit: should add, when I flew from LaGuardia, I flew with Delta, and there were no such issues with them. I've never had a negative experience with Delta, I just had to walk by the WestJet counters when I had to get a rapid test
The second T in Toronto is silent. We locals actually call it rono. You can also see my house in the video so that made my day. To think we were so close to each other lol. You are right Air Canada is kind of meh but to be honest we really don't care for the wow factors when we travel. I used to travel North America and Asia quite a lot in the late 90's and early 2000's and I think way back then you had more of the things setting airlines apart. Now everything kind of looks the same to me. Maybe I am just getting old and grumpy.
The Fokker 50 Does flights between Dublin and Donegal I bet that will be his next flight review
Great Video Noel. Nice to see you travelling with the family. As a Torontonian who hasn’t got to travel in quite some time, it’s nice to see what Air Canada is offering these days.
Hi guys. Love your videos. Perceptive and cheery commentary. Impressed that you understood that viewers generally don't want to hear the commentator sing.
Air Canada is a great airline. Any problems by air Canada have nothing to do with the airline.
It was nice to see your family
Its nice that they’re good with kids. I’ll never understand the “kids don’t belong in business class” people, I’ve met way more adults who don’t know how to behave in business class and airplanes in general, than children. And many of those adults subscribe to the “kids don’t belong in business class” belief.
I agree that Air Canada is missing a certain something in Business Class. That said, they are dependable. Has Economy improved as we move out of Covid?
I noticed no welcome drink, no hot towel or duty free. All due to COVID? I enjoy a welcome drink when flying business...
The airline socks are so soft and comfortable. I love them
Love the toilet chats in the videos. Keep it up!
See air Canada all the time at Dublin airport
Air Canada, where we’re not happy until you're not happy!
One of my favourite trip report channels! Always look forward to your new postings.
Derek Miller from the USA is a big fan of your show
Just booked this flight, YYZ to DUB, on Air Canada business for later this year, and wanted to see what it would be like. Who did the review but Noel Philips. Flew business on AC a couple of years ago from Rome and really enjoyed it.
Great review! And yes keep doing the airline toilet reviews, they are actually kinda interesting! 😂
Noel, we love your loo reviews!! Please never stop these
The plastic is better than having someone breathing on the food. I wish someone would start a rant about the number of disposable nappies being used and dumped around the world, nobody mentions that.
Please realise that AC are still running on a reduced in flight service due to covid. Slowly but surely things are returning to pre covid time's when the service was/is so much more than what is currently being offered. Also alot of their staff are now returning back to work having been furloughed. Try AC again in a few months time when aviation life is back to normal and you will see how amazing everything really is... its been a bad 18 months for all of us in the aviation industry, I've seen so many friends loose their jobs and now on new paths. Here's hoping we all get back to doing what we love working on or around aircraft... ✈
Flew from Atl to Toronto on Air Canada two years before the pandemic. It was horrific. No staff in Atl to assist. Once on the aircraft, it was like a Soviet plane from the 70s.
Yeah, true. With Air Canada, assoon as you take of the flight attendants disappears to go chit-chat in the back of the plane.
Dont also forget the mishaps in San Francisco airports...
Seems the pilots are not the ones they use to be...
@12:35 why is your kid running around the plane in his underwear?!
you are like the main complainer - YYZ is one of the best airports in the world
Best airports of the world; ever flown into the newer Dubai airport (the one dedicated to Emirates only) or Doha or Singapore?
Thought that combine harvester was going to run over those people doing the safety demo!
Great report Noel !!!!!!! As a Canadian myself, I am not a fan of Air Canada. It’s. a first class airline, but like the rest of the US carriers, ithe Business Class service is standard and nothing new. The truth is that the only ones that have something special or different are some Europeans (when Alitalia was flying their Business Class Magnifica was SUPERB), the Asian ones and some from the Middle East (Qatar-Emirates-Ethiad, etc). If I get on the plane without knowing what airline it is, I can say that it is Delta, American, United or Air Canada, even the uniforms are similar !!!!
Hey… AC being late. LOL! I was not surprised! They are ALWAYS late. As a Canadian, I often have no choice of flying with them and yup… they are late. But you got business class. You need to deal with economy class to know what most Canadians, like me, deal with on the day to day travels. Their economy seats are more comfortable than most US carriers except maybe United.
I agree Noel - there does seem to be something missing in AC. Having flown AC business and Westjet business transatlantic in the last 2 months, I do feel like AC could do so much better for just a little more effort.
The seats are more comfortable on AC with a wider footwell and have more adjustment and padding (as well as a mattress topper being provided) in contrast to WJ. Although my AC seat didnt feel like it went completely flat. However, WJ do away with that lump of a seatbelt airbag and have 3 point belts instead which improve the sleeping experience.
I was disappointed to discover the onboard food/drink choices were limited/uninspiring on AC. Not even a pre-takeoff beverage! I was expecting icewine and other Canadian foods onboard AC given WJ had them. If you are flying AC business/signature on a red eye especially, I would suggest eating in the Signature lounge and giving the onboard evening meal a miss to maximise your sleep - the onboard meal service was slower than expected and eating into valuable sleep time being only a 6 hour YYZ-DUB flight. The Signature lounge was lovely and the concierges did a good job, although you could tell the lounge was underresourced as my food orders took a while and some items were missed altogether by the waiters/waitresses.
Air Canada is an excellent airline , Covid is the problem not A/C .... put things in perspective . All airlines have delays and various problems .
What a great family you guys are ❤
So you like WestJet because they serve fast food (poutine) in business? Right….
he he. Minute 10. You mention you're headed to Europe. Nope. You're headed to Ireland. Grins.
Bit ominous having those crouching peeps in their seats instantly followed by a combined harvester approaching head-on!
I'm wondering if it's because a lot of airlines are in that weird transition phase to more full flights. In a year, would it be better? I enjoyed the business a few years back (same seat), food was great, but I got multiple dishes, not all at once.
Air Canda’s motto: “We’re not happy, till you’re not happy.”
As a Canadian myself i prefer West Jet over Air Canada
That's Canada and Trudeau is
As a Canadian from Vancouver, What would make the experience on Air Canada more Canadian or set them apart? Real Maple syrup on French Toast? A Tenderloin from Alberta? I think the largest improvement this airline could make is punctuality IMO
I'm hoping to take my first ever business class trip next year, and it's air Canada I'll be using. So it's good to see your review
Hope you have a good trip!
Great vid, thanks. Continue lavatory reviews - its part of an airline's product, and continue taking your missus along for flights 👍
Yes , lots of comic relief from your family.
Another wonderful video. Love it when your family is with you. Yes keep the toilet reviews .. they are always interesting...
Most passengers would be more than pleased with this flight experience. Noel is a frequent fliyer and an experienced travel blogger. He wants a WOW experience. The mind boggles. Post your suggestions below!
He should try economy class! Babies crying their lungs out, annoying kids kicking the back of your seat, a Karen putting on a show because she’s not sitting close to her husband, stinky toilets busy at all times. Lots of wow factors to choose from. 🤣
YT: How much advertising you like to put on your vid? Him: Yes!
I‘m missing the wow on this Video.
Y'all seemed so mad the whole time. Guess you were tired.
Where's your first flight leg from Atlanta? Anyway, I love your News broadcast style report! It just gives us a little laugh!
AC specialty is providing authentic made in Canada maple syrup for your breakfast pancake....
I agree Noel, in the air it is just a bog standard biz class, certainly not in the league of Polaris or Delta One. However, was the Signature Lounge closed when you were in Toronto? It is special, it’s dining sets it apart from other NA lounges IMO.
AC continues to offer the most consistent service in business class throughout the pandemic compared to USA legacy carriers. They serve proper hot meals on RJs 1 hour long while American will service nuts on a 4 hour flight. Completely agree with Noel that they could elevate their service by being uniquely Canadian. But it’s AC, highly unlikely they’d be innovative like that 😂
Loo reviews are an essential thing so go ahead
Hehe... Sat in 7A earlier this week... But in KLM:s 787-10 :-)
We flew business class on United Mesa March 2021 and July 2021 being platinum members. Horrible service including attendants talking in the galley for hours causing us to land with the box food service still on the tray table across from us and the seat in front still reclined. They could be bothered to pick service items up, walk around or make announcements. Both planes were dirty including crumbs on the seats and we had to deplane both flights due to mechanical issues. We won’t fly anytime soon even though we have 200,000 travel miles.
I lived in Toronto for 4 years, flew out of YYZ with Air Canada maybe 50 times. Agree their service and hardware on board is fine, sometimes even great, but not unique. For me the issue was always reliability and delays...tons of delays, nearly every flight. Then to really infuriate me the customer service when a major mistake is made or major delay/cancelation was inept and almost condescending. Living in Japan now, so maybe Im spoiled with the Japanese carriers, but North American airlines have a long way to go before they match Asia/Middle East/Oceanic carriers. In my opinion.
You have a beautiful family. i love that they travel with you!
You can't do a Kay Burley impression without breaking covid rules, Noel
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