6 Reasons I LOVE Flying on This Airline
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- Опубликовано: 11 дек 2021
- I'm not supposed to have favourites. But there are some airlines that hold a special place in my heart. And yes, this airline is one of them. Here's why.
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BA has a special place in my heart because I was in NYC on a non-changeable ticket and got a call to say I should get home to see my father ASAP as he was dying. I called BA who said without hesitation "well, we've got to get you home as soon as we can: you'll be on the next flight." Doing that meant I got back to spend a lovely day with him before he finally lost consciousness. I will never forget that, and whilst like every airline they get things wrong sometimes, when it mattered they delivered.
Your comment got me shivers as I had the same exact situation albeit with Delta when I was in Boston. It's great when companies show their humane side. They clinch a customer for life.
When you're not a regular flier, the paperwork and regulations you have to deal with can be overwhelming - and I guess even if you are a regular flier these days. Kudos on you for helping that man out, Noel! And lovely video as always.
Yes very good of u to help him...
I remember how I was departing on a domestic flight from a tiny airport in Mexico on a three leg international journey, and they had to check if I can enter my destination country and the layover country. It took them maybe 10-15 minutes, with an open binder and being on the phone with a more central location.
Yeah, I almost got stuck in Italy one Saturday night with my mother due to lack of communication from the British Governments website...
Mr Noel, you were so kind to help that gentleman! You are an honourary Canadian!
I’ve recently got an apprenticeship with British Airways and it’s amazing! Everyone in the company is so nice and willing to share there knowledge and expertise, I am very proud to be working for BA 😆
Hi, this is a bit late but how did you go about getting this apprenticeship?
Noel you are a legend. My fiancé is a British Airways Cabin Crew employee and had the pressure of flying you from LHR to JNB pre Covid. All the crew enjoyed having you on board. Why can’t all RUclips flight reviewers be as honest and genuine as yourself!
Hey David, very kind of you to say! Hope you have a lovely Christmas!
Kindness is a wonderful trait. Despite being fed up and longing to be home, you went out of your way to help the gentleman at the start of the vid. You're a nice man Mr Philips.
As former BA cabin crew I have to agree with a lot of your summary. The hard product does need improvement (the Club Suites are a very welcome upgrade), and seeing the old IFE is a painful reminder of how often it failed on the 747, however, as regards crew & service, BA regularly gets recognition for the high standards. Training in Club & First service is no longer done when crew first join and you have to bide your time to get trained up. Looks like you were looked after by some of the legacy WorldWide crew on your trip and I know they deliver excellent service!
There’s no Worldwide or Mixed Fleet crews now, it’s all the same crew.
Their product in Russia need improvement. Thanks for making this video, so I can tell that its not all dandy.... They LEFT ME IN RUSSIA. I made a change in my ticket, to leave later, cost 650 pounds. Expensive. They agreed to do a "partial cancellation" , changing the first leg of the journey and leaving the others intact. On the phone, says to me "you will have a new ticket issued on mail within 1 minute. I stayed with him, worried that it didnt show, "youll be fine, its coming in a few minutes".... hung up on me. It never came....! Go to the airport hoping all is ok. The ticket is not found in the system. Unknowingly he did the rebooking with partner airline S7. They look through their Harry Potter year 1200 rusty ol book of reservations (no pc checking) and the flight is not there. I bully them to the point that they let me go on the flight from Kazan i think it was, to Domo Moscow, without an actual ticket. Im one of the few who has ever flown without an actual ticket I reckon. I get to Domo, the rest of the flight still isnt found. BA counter just waves me away when I try to explain. Spent 48 hrs in the airport, end up paying for a new ticket home, all in all, costing me 1500gbp on phone bills AND rebooking of ticket, trying to call the BA ticket center in UK from russia COSTS a kidney! and even then, i got through to a nonsympathetic c*nt who just like the russian counter-cow cuts me short and says there is nothing in her system that tells that they did wrong. I get home, try to talk to them further. The ticket with the old bookingcode has ofc vanished from their system (no failsafe, if the ticket doesnt get re-issued) which means no way to prove it other than show them the old ticket from email. Get an Automated response from them, "we are so sorry robot robot robot apology, here are 10000 avios, please dont contact us again cuz we dont care"... To this day, I didnt fly with BA again. Their neglect made me as a seasoned traveller almost wanna quit flying around the world DJ'ing. It was that much a hassle. Hate to think what wouldve happened to an old lady, as she wouldve surely perished in the airport without the help. Domodedovo was as much part in this horrible experience as BA was, but ultimately it was the 2nd phonecall to a noncaring service agent that sealed the fate of my travel. Never f*ckn again I say! KLM/THY/SQ & SAS have never failed me to this degree. Loyal to them forever.
@@MrMakeDo I know, but the WW crew still have years worth of experience and generally can deliver the service with some extra tricks and touches to make it better.
Every WW crew I've had on BA has been fantastic.
@@Jdf2024 so have i except one flight. But if the administrative part of the flight is such a hassle, understand why im so gutted and disappointed. They cost me a fkn fortune.
Noel what a true gentleman you are helping your fellow traveller out. Brought up right young man. 😎
I've seen people that don't fly regularly get flustered in airports a number of times.
You brought a tear to my eye with this. I remember the times I spend 6 weeks or more in the US and then stepped on board and heard the accent of the cabin crew, I was literally about to cry with the familiarity.
I feel the same. Been flying with BA for 20+ years and always had good experiences. Nothing like seeing that livery when you're thousands of miles from home.
Those seats are definitely "weird" but seem quite comfortable, and the way food is served, for me? it's the proper way both in business and first class; not just "throwing everything on a tray", not classy; this is an elegant and chic way to get a single dish for every meal. Once again you never cease to amaze me Noel with your reviews....still making may "mourning" days much better to cope with, so thank you for that
Thank you for showcasing my home town so well. You hit really all the great spots and who could forget your crazy northern flying.
Omg! I literally just re-watched all of your BA videos last night because I flew with them today! I'm so glad they've started doing water and snacks in Euro Traveller too ☺️ Always a special place in both our hearts
I feel the same when I see Aer Lingus pull up on stand. JFK, MCO & LAX to name a few!
Great video Noel. As you know, I love flying them and share your sentiments of feeling at home when boarding the plane to go home.
Couldn't agree more! It's like stepping into your own living room every time you fly home.
@@noelphilips love your content keep it up can you do a video on how you afford all the travel like how to get best deals cheap flights etc thanks loved your video on Pakistan last year would be lovely if you could go to Pakistan for a longer visit
I hope you enjoyed Canada. Until the pandemic, I always flew BA from Toronto to London. The crew are are always amazingly polite. On one trip a pilot heard I have a fear of flying and came out to my seat for an explanation of why turbulence didn't mean the plane with crash. I really appreciated it.
Thank you for your service to humanity by helping that Gentleman!
BA absolutely has the best crews on earth. I miss the 747 upper deck more than I could imagine. It was amazing with the 3 huge storage compartments and large seat. So easy to get a good nights rest.
Noel... I know exactly what u mean rgds BA.
there is something comfortable and patriotic about boarding a ba flight on foreign shores.
It's just like a big comfort blanket and its makes u proud to be British
As BA crew this video is so heartwarming. It’s great to know our hard work is appreciated and I hope to meet you on board one day!
I’m flying Ba in 2023
Boarding a Qantas flight in the US heading back home to Aus. There is no better feeling and when the pilot says welcome home, well a few tears.
Well done, Noel. Another great Tour for us to enjoy! No wonder you were looking forward to coming home. We appreciate all your work especially the variety you inject into your reports. Keep em going!! Keith
Thank you!
Awwwe. No matter what, there's truly no place like home. I appreciate what you do. I love your adventures! Be safe!
Such a heartwarming video. 💖🛫🛬💺. Kudos for helping that gentleman 💖💖👏👏👏
Well said Noel! Flying Seattle to Heathrow brings out the same sentiments.....seeing that livery at the gate.....awesome.
Got to agree Noel on that ‘ba feeling.’ Just before covid I was on a trip that had 8 flights between the UK, US and Mexico. I had a couple of nightmare delays, diversions and rebookings on US domestic airlines. At the end of the trip seeing the BA 747 sitting on stand just gave me a sense of relief.
Also like that you have your own opinion and objective views. When it comes to the CW, travel reviewers just tend to follow the crowd and bash it.
I liked this video as soon as you helped that guy navigate through, I've been on many international flights, not recently though, but even then, the paperwork is confusing. But I can remember being in Europe and seeing and American Airlines flight with the flag on the tail, and feeling like it was a little bit of home and I missed it. :)
Having joined BA in 89 I have seen lots of changes to the airline many good some not so. I remember the old cradle seat the business seat before the lay flat seat you mentioned and remember it’s Inauguration into the fleet. Have many happy memories of my time with the airline and thank you for your kind comments
Cheers Noel,
Sending my best wishes to you and your beautiful family for a Happy Christmas Season and New Year.
Same to you!
I absolutely love your videos Noel. Merry Christmas and Happy New Year to you and your family 👌
Same to you!
If you are ever in the mood to visit Austin, TX, BA is currently flying the 787-9, but in February will be switching to the A350.
Brilliant videos Noel I watched all of yours now 👏👏
I'm so glad to hear you compliment BA♡♡♡
You are homesick Noel..🙂
love your video Noel -You captured moments that take me back ! well done
Glad you enjoyed it
Welcome home, dear Noel. What a lovely video. One of my favourites.
Funny thing is, i have only once flown on BA it’s was from LHR to San Diego and it was in this exact same seat ☺️
Funny noises from the slat hydraulics on approach made it Obvious that the original 777 is by now a pretty old aircraft 😅
The seats are a bit narrow but are indeed very private and flying backwards and looking out at that gorgeous RR engine was a memorable experience for sure 😄
Wonderful stuff! BA is like old slippers. 👍
Hi Noel.
You took the words right out of my mouth...
For me BA means home it means the world to me.
I also love BA crews and livery .
Just simply the best airline in the world
You've pretty much summed up my attitude to BA. I had the privilege of flying BA84 twice in 2019, the first time in World Traveller Plus on the A380 and the second in Club World on the 747-400, probably my last ever flight on the Queen of the Skies. Great service and good food on both occasions and you are right, it's like stepping foot on British soil as soon as you enter the aircraft which as a patriotic Brit like yourself is a pretty good feeling.
I really enjoyed all of your videos in Canada. You more than earned that trip home. I really appreciate your channel. Good job on helping that other passenger.
Glad you like them!
Great video as always mate can't wait to see where you go next..hope you and your family have a great xmas
Thanks, you too!
Your comment about the feelings you experienced, when awaiting and boarding your flight on BA back home. Reminded me so much of all the times I was in LHR, returning home (YYZ) on AC.
LHR is AC’s second largest hub, after YYZ. So I was always greeted with about 6-7 AC aircrafts returning to Canada. Seeing the Maple Leaf Tails made me very proud!
3:12 I love the way she takes *her* mask off to check *your* face matches your passport! Lovely.
Great video Noel. My first ever long haul flight was with British Airways from Heathrow to LAX. 👍😊🇨🇮✈️🛫
Noel thanks for helping that guy. Wish more was around like you :)
Nice trip across the pond in the BA 777-200ER. Great video Noel! We'll take you back in Vancouver anytime, you're always welcome!
I love BA too. I am SO looking forward to flying their A380 next summer from DFW!
Wonderful stream I just finished watching your trip to Iceland. Simply beautiful.
Glad you enjoyed it
Must have been exhausted Noel, as we didn't get a peek in the BA loo ☺ Stay safe in old Blighty Noel, safe landings
I have the same with KLM. When I have been working abroad it’s always nice to board the blue birds and we welcomed by the Dutch flight attendants. 🇳🇱
Bless - got the impression you were happy to be returning to where the heart is courtesy of where the heart was!
So nice that you and Rachel get a little time together in London! Helping out that gentleman was such a lovely thing to do! Good on you!
Very Polished….As Always…..Great Work…Noel
Noel I can completely relate. Ive been living and working in Mexico for the past 5 years, I flew with BA in July and when I stepped onto the plane I already felt like I was home.
I flew Vancouver to London two years ago with BA on a 20 year old 747, it’s wasn’t the most modern of planes but it sure was comfortable, and the service was brilliant. Pity covid retired the jumbos.
I’ve really enjoyed your Canadian adventure. Farewell YVR great airport for spotting a/c many happy hours there . Always nice to arrive back at LHR tho . Great vlog 😀👍
Amazing airline and great to have a westerly approach into Heathrow!
I very much enjoyed your reports. Looking forward to the next series.
For now; Welcome Home!
Thank you very much!
That is exactly how I used to feel when I lived in Canada and used to come visit home in the U.K. Very happy to be loving back in England now😊
I flew on that same aircraft in the same seat back in January! Great review. BA has always been my fav.
Great video as always Noel. I think the same about BA and the Club World seat. Love facing backwards, especially that feeling of being pushed forwards on initial take off roll. Dont get me wrong, the new suit on the Dreamliner is great, but you are right, the innovation shown by BA to do this in the first place changed the industry
I feel the exact same way when I see my Air Canada flight sitting at the gate wherever it is that I've ended up - it's like the familiar walk up the front steps at home.. you're almost there!
Thank you for sharing. I have family in Toronto, Canada. And I have loved going there a lot.
I just don't like flying backwards on long haul flights. I have worked and used the jump seats taking off and landing. But I have always tired around and sat at the forward seats during the flights I have worked.
Furthermore, yes I am a former U.S. airline Purser Flight Attendant. I have some friends who still fly with BA and Lufthansa so I do appreciate flying them.
Great video and wonderful airline. Love from Canada!!
Glad you enjoyed it
This is for sure a very patriotic subject. I’m a Brit living in Vancouver with my Canadian wife. I love stepping on a BA aircraft home to the UK, even just seeing it taxi in to the gate makes me smile. Whereas my wife tends to find the BA young female crew aloof and rude. She much prefers when we fly Air Canada.
I was born in the UK but I have lived in Australia for 40 years . When I get on a Qantas flight back to Australia I feel like I am home already . My last Qantas flight was LHR to Perth and Brisbane pre Covid ! I haven't flown since that is three years .
There's no other place like home Noel! Glad that you made the best decision to fly back home on British Airways! I agree that part of the reason why is that, it gives you lots of welcome back vibes, and as soon as you step onboard their aircrafts when flying back to the UK from abroad, you'd feel like you're back home after you've been gone after 2 months! So, welcome back to England, and Home sweet home!
Not British anymore just the name
I have the same love for BA like you do. If I may, this was not the first version of lie flat on BA. There was one before this, if you remember the long haul 767s, they had lie flats too but there wasn’t an electric divider in between, its was a manual operated divider a bit like the shape as a handheld manual fan shaped as an arch.
Noel recent subscribers. Really enjoying your videos.
As an Australian I feel the same way about Qantas. And for that matter having lived in the UK previously and travelling for work my preferred carrier in Europe was BA, so I’ve got a real soft spot for them.
Keep up the great videos.
LHR - YVR and back was my ‘once in a lifetime’ trip in 1st class both ways on the A380. Fab trip - no regrets.
Flown BA from LAX to LHR more times than I can remember. Now flying BA in March from IAD to LHR. Always delightful flights.
like always i enjoyed the flight glad you are back home
Glad you enjoyed it
Every time I go to Canada the words “I just want to go home” inevitably come out of my mouth.
Always nice to go home and always nice to fly with your flag carrier. Thanks for sharing!
I first flew in the flat seat club seat in 2001 just before 9/11 (I was having a tour of the Pentagon about a week before it). I remember the old cradle seats before that. They were very close to WT Plus now. My Dad loved BA (he was a gold card holder for 10 years plus) and was the one who took me on those trips when I was in my teens. He died just just before covid. I miss him. 😢😢
Nice one noel take care n all the best
I have to say that I get the same feeling with BA whenever I fly - nearly always get a great crew, and certainly the majority of my recent flights have been. I've a soft spot for the older Club World seat you were occupying in the video, as it was the first ever proper business class seat I got to fly in, but have to say the Club Suite is a definite improvement (but that's hardly surprising when compared to an older product that was a world leader at the the time of its release). Not so sure i'm sold on the single tray serving of the food though (although on an overnight flight it makes sense), but that's just personal preference. Great video.
I used to work for a British owned company and whenever the Brits would come over, they almost never flew BA! I think most of them considered them to be too expensive. I've really enjoyed your updates on this trip, but I'm happy you're finally getting back home to Rach and the kids. Have a great holiday!
Absolutely fantastic video Noel and I completely agree with much of what you said ,especially about the livery it always feels like home however far away you may be . The service on BA is second to none from all members of staff both on the ground and in the air . I also personally like the club world seat featured here more than the club suite which I found quite tight and cramped and as you said , the first of its kind in the world . The food is one area Ba constantly excel in always amazing , all in all they are a joy to fly with and I always look forward to flights with them
Safe flight Noel 🙏
What a great guy helping that older gentleman out! Kudos to you!
Your comment about British airways crew being very friendly is very correct, though I have never flown with them but whenever I bump into them either at Heathrow, Gatwick, Johannesburg, Lagos,Abuja, Accra , Dubai or Cairo, they are extremely welcoming with their great smiles and pleasantries
You helping the novice traveler out won the video. I'm an education specialist, and that's what we do. They need help, and you stayed until you knew they were good. That's class.
Also…… I didn’t know you existed before seeing you on fb! You deserve so many more subs….. I wish you all the best
Really enjoyed the Canada series Noel ,Thanks. Now enjoy a nice break over Christmas and get back to it. How about Island hopping airlines of the South Pacific series?????
Awe. It's always fun to be away from home-but at the same time, it's always very nice when you arrive home after a holiday as well! I didn't miss home once when I went to Las Vegas on my own last year. However, I was stranded in Dallas Love Field airport for about 20 hours and I missed home then. But I was super glad to be back-and my dogs missed me as well.
So true!
For me I
Love air India I’m flying BA on Monday
Really spoke to me on a personal level with this video Noel, I was lucky enough to live in Vancouver for nearly 4 years before circumstances dictated I had to come back home to Yorkshire, had visited a couple of times whilst I was away and both times I used Air Canada and as pleasant as they were I didn’t feel like I was back in Blighty until on the tarmac at LHR. Where as on the day I moved home permanently (which as you can imagine I had very mixed emotions about) I booked BA84 in world traveller plus and from the minute I saw that Union Jack tail pull up I felt at ease, the amazing service and familiar accent from the crew made me proud to be British and although Canada will always have my love there’s no place like home and BA helped me realise that. Keep up with the fantastic content my friend
brilliant choices
Flew from HKG to LHR on a 747-400 in 2001 in Biz Class and it was amazing: seat, crew, food. Unfortunately BA have decreased in quality since then, but I haven't flown them for quite a while. I do accept though that they get a patriotic bonus in your judgement... ;-)
Great video Noel 😎
Thanks 👍
Awesome!
Greeting from Helsinki!
Beautiful landing!
As an Atlanta resident loved seeing you represent the World Series Champion Atlanta Braves
They buttered the landing. Loved how you compared BA with the old settee. Just amazing Noel :)
Thanks a ton!
I absolutely agree see engage and listen ... nothing like it... especially when you've been away for a while.
You can’t beat BA for comfort - a hard won tradition going back to the BAOC trans Atlantic clipper service and Concorde. Welcome back to Blighty Noel.
awe i'm glad you are back with your family! i would like you to do a video of how entering the UK is atm and the procedures/ what tests you used ect. That would be so helpful coming from someone who does it often since covid started. I am heading back to the UK in a week and all the test rules and diff test company options is all so confusing!
That was so sweet of you to help that man....
In America, we'd say you're really drinking the BA Kool-Aid in this video! 😁 I know what you're saying, though. When you step on board, it feels like you're already halfway to London.
Nice review, Noel. I'm glad you said that about their Business Class seats. The blue pods they had before weren't bad either. I used to fly them from US to Bangladesh, Pakistan, Africa. What I noticed about the crews is they were much nicer on the LHR to far away places than the US-UK routes. I blame my fellow Americans. The BA arrivals lounge at LHR (with showers, English breakfast, etc) was just awesome. The big downer is that they charge huge fees along with the Avios tickets, so these days I've moved my Avios to Qatar and saved thousands.