You are the second or third video I've seen on youtube that successfully remove the screen of surface products. Basically, 3 out of hundreds (or thousands?) of broken screens. I myself tried and broke the screens of two surfaces, a 4 pro & a 3. Hats off to you. Video liked.
There are loads out there that do it. Heat machines can also do this with ease and you see the parts being sold on eBay and they are not new. I have cracked more than I care to admit but the book ones are much easier than the surface pros. I have also dropped a few, a few have been mid repair and slipped off the shoddy position I have left them and cracked. Tooling is key here, I wish I could afford the proper tools to do it properly. Thanks for your comment and stay safe..
Hi great work, this video would be useful for a long time. Please do you know the likely cause of the yellow tint on a Surface Book and how to resolve it?
Screen - eBay , adhesive amazon for the tape 3m I think from memory but plenty on there, top ups abs touch ups where the tape didn’t hold to well b7000 clear.
Amazing, thanks! I need to replace my tablet section battery, so I am collecting as much information on the subject of removing the screen. Quick question, how do glue the screen back? Thanks a lot!
Esteban Siravegna it is my pleasure. You may find when you push the laptop it will start to raise in certain areas, use b7000 or just push it back if it only happens once in a while. It’s good to be able to take it off again in the future
Glad I found this video, going to have to give it a try as Microsoft want £600 or so to replace my device. I would lose all my files that way too. I'm hoping it's just the tablet battery reaching EOL. At the price tags they charge it certainly doesn't justify how long they last.
Best of luck with it. The nvme can be put in a caddy so you can get the data off it but you need your bitlocker recovery key if encrypted. For the book the battery is an easy swap out but you have to take the whole board out so please be careful and remember screen first, then antenna bar then disconnect what you can. The headphone socket is a real pain. Tweasers are helpful. Unscrew and remove board but be really careful not to break the power buttons.
@@microsoftsurfacegeekdetail5739 Much appreciated, my main priority at the minute is my data as that is priceless in comparison to my device. I've ordered some picks on prime, see how I get on tomorrow! :) This has certainly taught me a lesson in keeping back ups.
@@microsoftsurfacegeekdetail5739 I'm completely baffled, this morning it decided to power up! I'm actually responding on it right now. Battery 1 seems to stick at 0% and doesn't appear to want to hold any form of charge whatsoever. I just wanted to double check Battery 1 is the tablet battery for the Surface Book 2 (15") ?
Just a note to anyone that is doing this, PLEASE be very careful of the ribbon. I over confidently took a screen of only to see I hacked through part of the connector for touch. If anyone knows how to fix a broken connector please shout out.
Great video. Very useful. I wonder if you can help advise. The touch screen on my Surface Book (1) suddenly stopped working and with it the pen. I have been through all the software fixes I can find online including booting into UEFI. In UEFI it was still not responding, From your experience with Surface Books, when and how would you decide the problem is the screen itself? Would you go to the extreme of doing a fresh install of Windows 10 first, as Microsoft are telling me to do? Can you throw any wisdom on this question? Cheers.
I would go into UEFI and if touch does not work in here then I would say its a hardware problem and if its a SB1 its probably not worth spending the money with MS to get it sorted. If you do not want to do a fresh build you could always create a build using a Win10 ISO and Rufus and select Win2go. The select in the UEFI to boot from USB and then load all the drivers from fresh and see if that works as well. What I have found in my type troubleshooting these things is lots of inconsistencies when it comes to touch but I must admit I do a clean install every time with the recovery image as I have one for each type. Let me know how you get on.
I have a swollen battery in the screen of my surface pro 2 and will try to remove using your helpful video. Do you have any suggestions for a replacement battery? If i can't find one can i use the surface without it and just do without the touch screen functions?
Arooba Farheen Zonaira If your screen is cracked you have to take the cracked glass out also. The screen has to be replaced. I buy the screens which are complete and I don’t know any other way of doing this.
Arooba Farheen Zonaira no it’s completely different. The screen section needs to come out so keyboard section needs opening , heat shield for cpu off shields for connectors on screen taken out and then doner screen installed. You need to find a screen complete for sale as I have no clue how to get the screen out the hosing, if you are in the uk I’d quote to fix close to 350 but you can do an out of warranty with ms and they will charge around 450 and you get a replacement model
Hello, thank you for the Video, but i have some questions. How can i put a new display back on the surfacebook? What about the glue? Can i reuse it or do i have to use new one? If i need a new one which one and how do i do it correctly? Kind regards
For me it’s always take the old tape off and replace with new. Where there are parts that don’t stick down well I use b7000 clear. If it’s your laptop you could just put glue around the old tape as well for future servicing but I wouldn’t sell one like this. There is also tape pre cut for the surface book on eBay from China
@@microsoftsurfacegeekdetail5739 it is for my surface book, i will try to change the display by my own, hopefully everything works so good like you did it in the video Thank you for your advice
one of my book 1 is really bulky on the screen. I mean, if you put it on a flat surface and put a marble on top, it rolls in one direction. On my others its not moving and if it is its just random or if the table isnt flat ... is that bad ? could the battery burst in fire? because i got a new from microsoft. Told to dispose of the old. Didnt do it yet, now its a year since it was sent...
I cannot advise you on the potential dangers of a battery blowing up other than the risk is real and most likely your battery is expanding. You can get it replaced at your cost as you already had the replacement, the screens come off easy enough and the battery is not a hard part to swap once you get the board out. I have personally had many laptops with swollen batteries in readiness for repair or I have purchased then in this stage to repair. I have also popped the battery outer housing with a pin and then put electrical tape over a blob of glue to seal it whilst I wait for a replacement battery to arrive. These all continued to work right up until the battery was replaced. I would only recommend getting the battery repaired or dispose of the unit correctly unless you know what you are doing with these units.
@@microsoftsurfacegeekdetail5739 i left it outside running a BTC miner and games to drain the battery. Then let it sit for a week... Not used it since That's a year ago
@@RecklessVac I know what I have done but if I tell you what you are doing is ok and the laptop blows up then I have given you bad advice so the only advice I can give you is get it replaced. Anything else you choose to do is your choice.
my problem is after replacing the screen the strips aren't holding the screen it keeps popping out one side. I even tried removing the adhesive tape i first use, cleaning it up and then putting in new thicker tape but still it always pops out.. I am beginning to wonder if the frame is a little warped.
Trick is to get some b7000 clear adhesive to help you out. Where the screen is slightly lifting place a bead of b7000 and then find something to keep the pressure down. I’ve invested in a metal ruler and clamps but a good selection of books do the job well. The glue comes off really easy as well.
@@AllenSmith81 the pegs will apply pressure too hard and cause either pressure marks or white spots. If you only have pegs find something strong to go under the peg and be between the screen like a steel ruler
I bought a lot of surface books, one of them will display nothing but 6 vertical white bars with a foggy looking grey background. The screen has no visible cracks or defects at all. I can view the log in screen if I connect it to an external display. Any idea what could be causing this? I'm guessing a damaged cable inside somewhere?
@@samtriglone8858 I would say the screen is faulty. If you have some with faulty keyboards you can mix and match and get working units and then dell the faulty ones for spares
DRC 85 the keyboard battery is an easy fix - say 50. The screen may have been damaged though by the battery pushing it up so a new screen 120 plus 50 for battery your repair is likely to be around 250 with tape / glue. It’s not bad but I have seen sb2 with the i5 7k series for similar money
@@microsoftsurfacegeekdetail5739 Hi, if you know anyone selling surface book 2 with swollen batteries, 512gb, 16gb, for around 300, I am looking to buy one. As I bought surface book 1 for 300 CAD 512gb, 16gb last month as watching video from that right now. the only issue it had was a swollen battery in the base, which I bought for 100 CAD and someone replaced it for 50 CAD. Would love to get Surface Book 2 model for this much price
Yes. Just take your time the resistance is coming from the antenna strips you may have gone under them. Just carry on and see if you can get the pick between the screen and the antenna to get them back to the bar. If you have sheared them off they sell new bars on eBay
Great vid thanks for sharing even though it was some time ago it's still very relevant. I'm curious to know if the touch screen worked after you replaced this screen? I have done two and in both cases for whatever reason the touch screen always stop working. i've tried after ordering two brand new touch control boards ''from amazon, not ebay'' even when I replace and uninstall both touch driver in Device Manager, reinstall them, no yellow exclamation in DM firmware Surface touch and still have no touch in UEFI each time. Any other suggestions would be greatly appreciated. (Could touch in hardware just blow when disconnected, I don't know what it could be) Thanks in advance.
I have found that the touch issue is usually one of two things. Faulty screen, I get this with really cheap screens or the digiboards. On the book I would push to the screen being faulty though if you have tested the digiboard. What I always do is have a cracked but touch capable screen so I can test touch works on that to rule out the digiboard. I would also recommend going into the eufi and seeing if touch works there or create a linux boot disk with the right drivers to test. I stopped ordering bulk screens from eBay purely because I got faulty screens and got caught out with spares that had passed the return window. Good luck with your screen swaps
@@microsoftsurfacegeekdetail5739 Thanks again for the reply. I've noticed that after a screen change most people start to have a touch screen problems. Do you usually reload Windows after a screen install or what specific drivers do you save & reload for touch functionality? After two new Digi connection boards and digitizer screens it's highly unlikely that both were bad with the same problem. I dear not take my wife screen off of her Surface Book and risk creating the same touch problem. I don't wish to lose all of my programs' reloading Windows and saving them because they never comes back properly. Any other suggestions would be greatly appreciated. I really want to get at the heart of this very command touch screen problem on the Surface books and why is this function so venerable.
@@Reggmail incompletely understand where you are coming from. The challenge you have is sourcing good screens that are not cheaply made as if you go from an amazing original screen to a cheaper copy then you will have some issues. I made the mistake of using aliexpress for a bunch of screens and they all had issues. On eBay I have a couple of sellers I’ve used before and I think they use screens that have been taken from failed units as I see the marks on them but they work fine.
@@homononsapiens2265 Sorry for the delay, Trying everything including ordering two new screens the problem still persisted. Now I'm stuck with many extra Surface parts. I'm done with being a Surface fanboy, I found Asus and Lonovo offer much more reasonable prices with an Oled and mini LED screen, upgradable storage, and a lot fewer headaches. 😃Good luck with your Surface Laptop.
Hi, Is it necessary to heat the screen with hot air Surface Book 1 to detach the screen from the housing? Is it enough to use isopropanol to make the glue between the screen and the housing peel off?
Hi I have never tried using isopropanol before but there are videos where a chap uses lighter fluid and this seems to melt the tape. I prefer the hair dryer approach and time. If you use a heat gun be careful not to melt the housing. You do not need to heat the device though to do a detatch of the surface from the keyboard, that’s pins in the holes.
@@microsoftsurfacegeekdetail5739 Hi, Can I ask you for a link to the video where the guy uses lighter fluid to melt the tape that connects the screen to the surface book 1 case?
@@marekkowalski3814 Of course - I think the chap answers in the comments that he uses lighter fluid and if you look closely after the screen says open carefully you can see he is putting the fluid tin away. ruclips.net/video/gGv5lriyu9w/видео.html
I bought a surface book 2 for 500 €. Overall as new but 128 gb arent enought + the ssd speed is terribile. I am thinking of upgrading ssd. I bought the iopener from ifixit and some basic tools. Im afraid that it would be better to resell it rather than risking because i have no experience. Do you suggest a try?
I don't know your skill level so its a hard one to call. 1 is getting the screen off. Its a fairly simple process to do once you have done a few but the first one will be hard so you may do some damage to the screen. 2 to get to the SSD you can either take the board off properly and spin it or just cut the silver tape around the nvme housing and remove it this way. The latter is easier. 3 - you have to put it back together. If you are happy to do this and accept that even the best engineers caveat the screen may crack give it a go. I would suggest though if its the i5 7th gen intel sell it.
@@microsoftsurfacegeekdetail5739 yeah it is an i5. I really like the format but the overall performance are disappointing. I come from a surface pro 2 i5 256 and i cant tell the difference in performance. What would you by?
Does anyone know if the screen is identical for Surface Book 3? I got a growing crack in the glass, which otherwise works fine... I only see videos and screens for sale for SB1 or SB2. And I also see mostly, or all, 13.5" screens for sale with no 15" :( I let it be for a while but now the glass is looking like pieces will start falling out if I were to put pressure on it (up near the top center along the black area. I would rather replace the screen or glass than send my main computer back to Microsoft for a replacement for >$600 but that may be the only option. I assume that once chunks of glass fall out it is a rapidly worsening situation lol maybe I will be fine without glass, I'll just cover it in plastic wrap! lol JK
Hi - the 15" screens are much more expensive than the 13.5" screens, I am not sure though if a replacement will do. You could get some glass glue and place it in the crack to try and stop it growing but I whould honestly recommend that as you have the 15" model its probably a bit more expensive so pay your out of warranty fee rather than trying to fix it as if you get it wrong and break any of the buttons or the antennas, its going to be a harder fix.
If it flashes constantly then something is wrong. What happens if you detach it and charge it directly from under the tablet? Have you tried a different charge too?
@@microsoftsurfacegeekdetail5739 thank you so much I really appreciate I was scared because I see many people have the same issue without any fix, I detached it manually because it's not let me do it with the detach button after I charge the tablet I plug it with the keyboard but I have the same issue on your video ruclips.net/video/YxXyQWye2pQ/видео.html I have the same sound, and the charger connector light flashes constantly, the tablet works fine only the keyboard that I have an issue with now? any idea? I watched the vid btw should I have to replace the battery and will work fine? thanks again I really appreciate your help you save my life. Regards
@@ayoubamrhar343 Hello, if you have a surface book it may be easier to find a second hand keyboard . The surface Book 2 keyboards are still very expensive. You could try the battery but the issue may be different to mine and it could be a charging port. If you have a sb2 can you try a usbc charger please? This has to be a charger that can deliver enough power to charge the laptop so not a smart phone charger.
@@microsoftsurfacegeekdetail5739Hi mate i have sb2, yes the keyboard is expensive, but don’t know what to do, i just try the usbc cable with the charger 102W and still nothing, when i plug it with ms charger light flashing and i hear a sound in the connector ( tick tick tick ) i don’t know what is the issue, it is possible to have a circuit in the connector? Or the issue on battery, ps the battery work fine last time i use it!
@@ayoubamrhar343 if you can easily do, I would take the back plate off but don’t use my video as a guide as you really do need to use some heat. Try disconnecting the battery and see if it charges through to the clipboard/tablet. I’d it doesn’t I think it’s the board within the keyboard
The power button is built into the outer housing which you can get on eBay. The glass screen has nothing to do with the power button. If the power button is not turning the computer on but works the actual power button is on the motherboard. If this has broken off it’s a tricky repair. You can repair the switch but it’s not easy and it may be easier to replace the board.
So look for “outer housing”? Looking now…do see a cover for it…just figuring out how to put it on…just making sure if it’s worth it…if I stick something inside ..it comes on fine
@@lilgudbur59 you want something like this. www.ebay.co.uk/itm/Genuine-Microsoft-Surface-Book-2-1832-LCD-Screen-Back-Cover-W-Battery-M1067723-/373875130818?mkcid=16&mkevt=1&_trksid=p2349624.m46890.l49286&mkrid=710-127635-2958-0
Do I have to replace the digitizer? Every video people replace the digitizer. I can't find where they sell them anywhere not a single link and it didn't come with my screen
Gloomy Strawberries it is my understanding that the lcd + digitiser are built together so you don’t buy one separately. If your screen is not supporting touch after you install check your connectors on the smaller board with the two ribbons to the side. I have had a number of screen that have arrived as faulty it drives me mad
@@microsoftsurfacegeekdetail5739 so I accidentally scratched all the ribbon cables at the top, and the wifi, keyboard and touch don't work now. I'm getting a replacement but I want to know if those ribbon cables actually control touch or the keyboard (I know one controls wifi) can't find any info on this online please help
@@microsoftsurfacegeekdetail5739 also where is the smaller board with the two ribbons located about? The only ribbon cables I ever see are the ones leading into the flex cable thing is that what you mean? And sorry I was saying digitizer but I think I meant the little flex cable board
@@microsoftsurfacegeekdetail5739 I'm sorry for being confusing I'm terrible at these terms but for the first message I meant I scratched all the "antenna" they aren't ribbon "cables"more like tiny gold stickers
Gloomy Strawberries hi the antennas do Wi-fi only and have no bearing on touch. If the tablet is in front of you I am talking about the cables that come out of the screen and the loop back in to a small board in the screen. If you over fold or scratch or cut these then touch will not work. Turn the screen upside down and if you are looking at the screen the small board is on the bottom right and has a silver plate you would have had to remove. These cables control touch
Where is the fan? Mine is making an insane grinding mosquito/dolphin like noise and I was thinking of opening it to replace the fan. But I dont see any fans in any of the videos!
It depends on your make and model. Some are fanless but by the sounds of it yours is not. If you have the tablet facing you the tablet is at around 3:00 🕒
@@microsoftsurfacegeekdetail5739 Got it. After watching these tear downs, I am feeling way too afraid of opening this thing up or even paying professionals to try it. What would you do ? I am experiencing what sounds like a physical grinding noise coming from the fan (I guess), which is coupled with the screen being hot in that area
I open about 3 a month and I always beat up and start under the speaker as you can get a pick under here with little to no issue Trevor, the rest is just heat and patience and be careful of warnings stated in vidoe
@@microsoftsurfacegeekdetail5739 thank you for the tip! I finally got mine open a few days ago by using the right tool. Ifixit said to use suction cups... Those were useless. I used a thin, strong metal tool in tandem with a heat gun instead and it was pretty much instant after that!
@@pyroinsomnia I use a guitar pick , Ifixit want you to buy their tools so show you them using them but notice the sequences are shortened. Well done on getting in. What did you upgrade ?
@@microsoftsurfacegeekdetail5739 Yeah, the jokes on them... I bought a cheaper "iClack" (suction cups) on Amazon. I used the free metal opener tool that came with it, and it was perfect. I was replacing the battery because it was swelling so badly the entire screen was visible warped. Microsoft wanted $600 for the repair... I fixed the battery with $30. I actually then replaced the entire screen, though, because the touch screen was also faulty. Microsoft doesn't stand by their products at all... this will be the last one I buy.
Hi - thanks for reaching out to me. Aside from cleaning the connectors, I have found that when a number of keys stop working the keyboard has given up - and by keyboard I mean the mesh that sits under the keys when you type. Is it under warranty? If not sell yours as faulty and pick up a second hand on on eBay or similar sites
You are the second or third video I've seen on youtube that successfully remove the screen of surface products.
Basically, 3 out of hundreds (or thousands?) of broken screens.
I myself tried and broke the screens of two surfaces, a 4 pro & a 3. Hats off to you. Video liked.
There are loads out there that do it. Heat machines can also do this with ease and you see the parts being sold on eBay and they are not new. I have cracked more than I care to admit but the book ones are much easier than the surface pros. I have also dropped a few, a few have been mid repair and slipped off the shoddy position I have left them and cracked. Tooling is key here, I wish I could afford the proper tools to do it properly. Thanks for your comment and stay safe..
Very good. Well shot and described. Brilliant fella! Thank you :)
much love
well done.
Hi great work, this video would be useful for a long time. Please do you know the likely cause of the yellow tint on a Surface Book and how to resolve it?
Yellow tinting can be pressure heat or just failing screen. It is usually fatal to the screen though so new screen time.
Thanks for the video! But where do you get the replacement screen from? And what adhesive do you use?
Screen - eBay , adhesive amazon for the tape 3m I think from memory but plenty on there, top ups abs touch ups where the tape didn’t hold to well b7000 clear.
Amazing, thanks! I need to replace my tablet section battery, so I am collecting as much information on the subject of removing the screen. Quick question, how do glue the screen back? Thanks a lot!
Esteban Siravegna I use double sided tape and b7000 glue for the stubborn areas - let us know how you get on.
@@microsoftsurfacegeekdetail5739 Thanks a lot, I used double sided tapea and seems to be holding, I will let you know. Your tutorial helped me a lot.
Esteban Siravegna it is my pleasure. You may find when you push the laptop it will start to raise in certain areas, use b7000 or just push it back if it only happens once in a while. It’s good to be able to take it off again in the future
Glad I found this video, going to have to give it a try as Microsoft want £600 or so to replace my device. I would lose all my files that way too. I'm hoping it's just the tablet battery reaching EOL. At the price tags they charge it certainly doesn't justify how long they last.
Best of luck with it. The nvme can be put in a caddy so you can get the data off it but you need your bitlocker recovery key if encrypted. For the book the battery is an easy swap out but you have to take the whole board out so please be careful and remember screen first, then antenna bar then disconnect what you can. The headphone socket is a real pain. Tweasers are helpful. Unscrew and remove board but be really careful not to break the power buttons.
@@microsoftsurfacegeekdetail5739 Much appreciated, my main priority at the minute is my data as that is priceless in comparison to my device. I've ordered some picks on prime, see how I get on tomorrow! :)
This has certainly taught me a lesson in keeping back ups.
@@theplategram make sure the caddy is the 2280 nvme and not sata
@@microsoftsurfacegeekdetail5739 I'm completely baffled, this morning it decided to power up!
I'm actually responding on it right now. Battery 1 seems to stick at 0% and doesn't appear to want to hold any form of charge whatsoever. I just wanted to double check Battery 1 is the tablet battery for the Surface Book 2 (15") ?
@@theplategram run powercfg /batteryreport and you can tell which one it working as the larger capacity one is the keyboard battery
Just a note to anyone that is doing this, PLEASE be very careful of the ribbon. I over confidently took a screen of only to see I hacked through part of the connector for touch. If anyone knows how to fix a broken connector please shout out.
Solder?
@@NCXitlali for what?
@@microsoftsurfacegeekdetail5739 iono. That's what I did.
@@NCXitlali sorry I was wondering what you soldered. I went through the ribbons on the screen and cried.
@@microsoftsurfacegeekdetail5739 I think I bridged a broken trace. It didn't last long 😂
Great video. Very useful.
I wonder if you can help advise. The touch screen on my Surface Book (1) suddenly stopped working and with it the pen. I have been through all the software fixes I can find online including booting into UEFI. In UEFI it was still not responding,
From your experience with Surface Books, when and how would you decide the problem is the screen itself? Would you go to the extreme of doing a fresh install of Windows 10 first, as Microsoft are telling me to do? Can you throw any wisdom on this question? Cheers.
I would go into UEFI and if touch does not work in here then I would say its a hardware problem and if its a SB1 its probably not worth spending the money with MS to get it sorted. If you do not want to do a fresh build you could always create a build using a Win10 ISO and Rufus and select Win2go. The select in the UEFI to boot from USB and then load all the drivers from fresh and see if that works as well. What I have found in my type troubleshooting these things is lots of inconsistencies when it comes to touch but I must admit I do a clean install every time with the recovery image as I have one for each type.
Let me know how you get on.
I have a swollen battery in the screen of my surface pro 2 and will try to remove using your helpful video. Do you have any suggestions for a replacement battery? If i can't find one can i use the surface without it and just do without the touch screen functions?
Hi - I have never done a surface pro 2, I would recommending looking for a video that shows it in more details.
@@microsoftsurfacegeekdetail5739 ok thanks for replying.
Thanks for upload this informative video. Can the cracked glass replaced/removed, as this video is removal of screen including LED/LCD?
Arooba Farheen Zonaira If your screen is cracked you have to take the cracked glass out also. The screen has to be replaced. I buy the screens which are complete and I don’t know any other way of doing this.
I have Surface Laptop 2 with cracked screen. Does it have the similar method as of surface book?
Arooba Farheen Zonaira no it’s completely different. The screen section needs to come out so keyboard section needs opening , heat shield for cpu off shields for connectors on screen taken out and then doner screen installed. You need to find a screen complete for sale as I have no clue how to get the screen out the hosing, if you are in the uk I’d quote to fix close to 350 but you can do an out of warranty with ms and they will charge around 450 and you get a replacement model
My Surface Book (1) screen has pulled up from one side. Otherwise works okay. What type of glue is best to re-adhere it?
Thanks!
Hi,
Best glue I have found is b7000, apply it then give it a bit of time to adhere then remove the excess
If your screen has lifted it is likely for the known issue of the battery expanding. If you don't replace the battery it will only get worse
Hello, thank you for the Video, but i have some questions. How can i put a new display back on the surfacebook? What about the glue? Can i reuse it or do i have to use new one? If i need a new one which one and how do i do it correctly?
Kind regards
For me it’s always take the old tape off and replace with new. Where there are parts that don’t stick down well I use b7000 clear. If it’s your laptop you could just put glue around the old tape as well for future servicing but I wouldn’t sell one like this. There is also tape pre cut for the surface book on eBay from China
@@microsoftsurfacegeekdetail5739 it is for my surface book, i will try to change the display by my own, hopefully everything works so good like you did it in the video
Thank you for your advice
one of my book 1 is really bulky on the screen. I mean, if you put it on a flat surface and put a marble on top, it rolls in one direction. On my others its not moving and if it is its just random or if the table isnt flat ... is that bad ? could the battery burst in fire? because i got a new from microsoft. Told to dispose of the old. Didnt do it yet, now its a year since it was sent...
I cannot advise you on the potential dangers of a battery blowing up other than the risk is real and most likely your battery is expanding. You can get it replaced at your cost as you already had the replacement, the screens come off easy enough and the battery is not a hard part to swap once you get the board out. I have personally had many laptops with swollen batteries in readiness for repair or I have purchased then in this stage to repair. I have also popped the battery outer housing with a pin and then put electrical tape over a blob of glue to seal it whilst I wait for a replacement battery to arrive. These all continued to work right up until the battery was replaced. I would only recommend getting the battery repaired or dispose of the unit correctly unless you know what you are doing with these units.
@@microsoftsurfacegeekdetail5739 i left it outside running a BTC miner and games to drain the battery. Then let it sit for a week... Not used it since
That's a year ago
@@RecklessVac I know what I have done but if I tell you what you are doing is ok and the laptop blows up then I have given you bad advice so the only advice I can give you is get it replaced. Anything else you choose to do is your choice.
my problem is after replacing the screen the strips aren't holding the screen it keeps popping out one side. I even tried removing the adhesive tape i first use, cleaning it up and then putting in new thicker tape but still it always pops out.. I am beginning to wonder if the frame is a little warped.
Trick is to get some b7000 clear adhesive to help you out. Where the screen is slightly lifting place a bead of b7000 and then find something to keep the pressure down. I’ve invested in a metal ruler and clamps but a good selection of books do the job well. The glue comes off really easy as well.
@@microsoftsurfacegeekdetail5739 ok I’ve ordered some.. I have some clothes pegs that should do for pressure
@@AllenSmith81 the pegs will apply pressure too hard and cause either pressure marks or white spots. If you only have pegs find something strong to go under the peg and be between the screen like a steel ruler
I bought a lot of surface books, one of them will display nothing but 6 vertical white bars with a foggy looking grey background. The screen has no visible cracks or defects at all. I can view the log in screen if I connect it to an external display. Any idea what could be causing this? I'm guessing a damaged cable inside somewhere?
@@samtriglone8858 I would say the screen is faulty. If you have some with faulty keyboards you can mix and match and get working units and then dell the faulty ones for spares
@@microsoftsurfacegeekdetail5739 thanks, that's what I've done.
im thinking about buying a ol surface 1 16gb ram for 300 bucks... it has expanded batteries on keyboard and screen is it worth to fix?
DRC 85 the keyboard battery is an easy fix - say 50. The screen may have been damaged though by the battery pushing it up so a new screen 120 plus 50 for battery your repair is likely to be around 250 with tape / glue. It’s not bad but I have seen sb2 with the i5 7k series for similar money
@@microsoftsurfacegeekdetail5739 Hi, if you know anyone selling surface book 2 with swollen batteries, 512gb, 16gb, for around 300, I am looking to buy one. As I bought surface book 1 for 300 CAD 512gb, 16gb last month as watching video from that right now. the only issue it had was a swollen battery in the base, which I bought for 100 CAD and someone replaced it for 50 CAD. Would love to get Surface Book 2 model for this much price
Sewak singh hi, I don’t Mr Singh , eBay is your best friend here there is one tablet only for sale now but it has a questionable list of faults
I'm doing this now and finding alot of resistance on the top part where the camera is. Did you experience similar. Thanks
Yes. Just take your time the resistance is coming from the antenna strips you may have gone under them. Just carry on and see if you can get the pick between the screen and the antenna to get them back to the bar. If you have sheared them off they sell new bars on eBay
@@microsoftsurfacegeekdetail5739 thanks a mill for your reply. I'll give it a go again, fingers and toes crossed haha
Great vid thanks for sharing even though it was some time ago it's still very relevant. I'm curious to know if the touch screen worked after you replaced this screen? I have done two and in both cases for whatever reason the touch screen always stop working. i've tried after ordering two brand new touch control boards ''from amazon, not ebay'' even when I replace and uninstall both touch driver in Device Manager, reinstall them, no yellow exclamation in DM firmware Surface touch and still have no touch in UEFI each time. Any other suggestions would be greatly appreciated. (Could touch in hardware just blow when disconnected, I don't know what it could be) Thanks in advance.
I have found that the touch issue is usually one of two things. Faulty screen, I get this with really cheap screens or the digiboards. On the book I would push to the screen being faulty though if you have tested the digiboard. What I always do is have a cracked but touch capable screen so I can test touch works on that to rule out the digiboard.
I would also recommend going into the eufi and seeing if touch works there or create a linux boot disk with the right drivers to test.
I stopped ordering bulk screens from eBay purely because I got faulty screens and got caught out with spares that had passed the return window. Good luck with your screen swaps
@@microsoftsurfacegeekdetail5739 Thanks again for the reply. I've noticed that after a screen change most people start to have a touch screen problems. Do you usually reload Windows after a screen install or what specific drivers do you save & reload for touch functionality? After two new Digi connection boards and digitizer screens it's highly unlikely that both were bad with the same problem. I dear not take my wife screen off of her Surface Book and risk creating the same touch problem. I don't wish to lose all of my programs' reloading Windows and saving them because they never comes back properly. Any other suggestions would be greatly appreciated. I really want to get at the heart of this very command touch screen problem on the Surface books and why is this function so venerable.
@@Reggmail incompletely understand where you are coming from. The challenge you have is sourcing good screens that are not cheaply made as if you go from an amazing original screen to a cheaper copy then you will have some issues. I made the mistake of using aliexpress for a bunch of screens and they all had issues. On eBay I have a couple of sellers I’ve used before and I think they use screens that have been taken from failed units as I see the marks on them but they work fine.
@@Reggmail Hi ! I just have the same problem that you described. Did you find out what the reason/solution is? Or is it the faulty new screen?
@@homononsapiens2265 Sorry for the delay, Trying everything including ordering two new screens the problem still persisted. Now I'm stuck with many extra Surface parts. I'm done with being a Surface fanboy, I found Asus and Lonovo offer much more reasonable prices with an Oled and mini LED screen, upgradable storage, and a lot fewer headaches. 😃Good luck with your Surface Laptop.
Hi, Is it necessary to heat the screen with hot air Surface Book 1 to detach the screen from the housing?
Is it enough to use isopropanol to make the glue between the screen and the housing peel off?
Hi I have never tried using isopropanol before but there are videos where a chap uses lighter fluid and this seems to melt the tape. I prefer the hair dryer approach and time. If you use a heat gun be careful not to melt the housing. You do not need to heat the device though to do a detatch of the surface from the keyboard, that’s pins in the holes.
@@microsoftsurfacegeekdetail5739 Hi, Can I ask you for a link to the video where the guy uses lighter fluid to melt the tape that connects the screen to the surface book 1 case?
@@marekkowalski3814 Of course - I think the chap answers in the comments that he uses lighter fluid and if you look closely after the screen says open carefully you can see he is putting the fluid tin away. ruclips.net/video/gGv5lriyu9w/видео.html
I wanna buy the tool, where can i get one ? Plz.
I get all my tools from Amazon or eBay
I bought a surface book 2 for 500 €. Overall as new but 128 gb arent enought + the ssd speed is terribile.
I am thinking of upgrading ssd. I bought the iopener from ifixit and some basic tools. Im afraid that it would be better to resell it rather than risking because i have no experience. Do you suggest a try?
I don't know your skill level so its a hard one to call. 1 is getting the screen off. Its a fairly simple process to do once you have done a few but the first one will be hard so you may do some damage to the screen. 2 to get to the SSD you can either take the board off properly and spin it or just cut the silver tape around the nvme housing and remove it this way. The latter is easier. 3 - you have to put it back together. If you are happy to do this and accept that even the best engineers caveat the screen may crack give it a go. I would suggest though if its the i5 7th gen intel sell it.
@@microsoftsurfacegeekdetail5739 yeah it is an i5. I really like the format but the overall performance are disappointing. I come from a surface pro 2 i5 256 and i cant tell the difference in performance. What would you by?
@@BertinChristian I have the SB2 but I have the i7 with GPU. Its a solid machine for my needs
Does anyone know if the screen is identical for Surface Book 3? I got a growing crack in the glass, which otherwise works fine... I only see videos and screens for sale for SB1 or SB2. And I also see mostly, or all, 13.5" screens for sale with no 15" :(
I let it be for a while but now the glass is looking like pieces will start falling out if I were to put pressure on it (up near the top center along the black area.
I would rather replace the screen or glass than send my main computer back to Microsoft for a replacement for >$600 but that may be the only option.
I assume that once chunks of glass fall out it is a rapidly worsening situation lol maybe I will be fine without glass, I'll just cover it in plastic wrap! lol JK
Hi - the 15" screens are much more expensive than the 13.5" screens, I am not sure though if a replacement will do. You could get some glass glue and place it in the crack to try and stop it growing but I whould honestly recommend that as you have the 15" model its probably a bit more expensive so pay your out of warranty fee rather than trying to fix it as if you get it wrong and break any of the buttons or the antennas, its going to be a harder fix.
My Surface book 2 won’t turn on or wake from sleep and the charger connector light flashes constantly any idea ?
If it flashes constantly then something is wrong. What happens if you detach it and charge it directly from under the tablet? Have you tried a different charge too?
@@microsoftsurfacegeekdetail5739 thank you so much I really appreciate I was scared because I see many people have the same issue without any fix, I detached it manually because it's not let me do it with the detach button after I charge the tablet I plug it with the keyboard but I have the same issue on your video ruclips.net/video/YxXyQWye2pQ/видео.html I have the same sound, and the charger connector light flashes constantly, the tablet works fine only the keyboard that I have an issue with now? any idea? I watched the vid btw should I have to replace the battery and will work fine? thanks again I really appreciate your help you save my life.
Regards
@@ayoubamrhar343 Hello, if you have a surface book it may be easier to find a second hand keyboard . The surface
Book 2 keyboards are still very expensive. You could try the battery but the issue may be different to mine and it could be a charging port. If you have a sb2 can you try a usbc charger please? This has to be a charger that can deliver enough power to charge the laptop so not a smart phone charger.
@@microsoftsurfacegeekdetail5739Hi mate
i have sb2, yes the keyboard is expensive, but don’t know what to do, i just try the usbc cable with the charger 102W and still nothing, when i plug it with ms charger light flashing and i hear a sound in the connector ( tick tick tick ) i don’t know what is the issue, it is possible to have a circuit in the connector? Or the issue on battery, ps the battery work fine last time i use it!
@@ayoubamrhar343 if you can easily do, I would take the back plate off but don’t use my video as a guide as you really do need to use some heat. Try disconnecting the battery and see if it charges through to the clipboard/tablet. I’d it doesn’t I think it’s the board within the keyboard
Can ram be upgraded on surface book 1
Hassy Sid no, it’s fixed to the board
What anout the surface book3?? Is it the same right ?
Yes, the same. Take your time and watch out for the ribbons.
Great work 👍🏼
Thank you - I cannot re-stress enough, be careful of the ribbon as you get more confident with these repairs.
Sir my surface 2 power button area is broken just like this one. Can I repair that area or do I buy the whole screen?
The power button is built into the outer housing which you can get on eBay. The glass screen has nothing to do with the power button. If the power button is not turning the computer on but works the actual power button is on the motherboard. If this has broken off it’s a tricky repair. You can repair the switch but it’s not easy and it may be easier to replace the board.
@@microsoftsurfacegeekdetail5739 omg. Ty yes it is turning in. Just missing the cover and the piece next to it. Can I send pic? Looks just like ur
So look for “outer housing”? Looking now…do see a cover for it…just figuring out how to put it on…just making sure if it’s worth it…if I stick something inside ..it comes on fine
Hope this right..Housing Frame Bezel Middle Part Plate For Microsoft Surface book1/2 13.5"…ty so much…
@@lilgudbur59 you want something like this. www.ebay.co.uk/itm/Genuine-Microsoft-Surface-Book-2-1832-LCD-Screen-Back-Cover-W-Battery-M1067723-/373875130818?mkcid=16&mkevt=1&_trksid=p2349624.m46890.l49286&mkrid=710-127635-2958-0
This will fix the yellow spots on screen?
If you change the screen, yes.
Do I have to replace the digitizer? Every video people replace the digitizer. I can't find where they sell them anywhere not a single link and it didn't come with my screen
Gloomy Strawberries it is my understanding that the lcd + digitiser are built together so you don’t buy one separately. If your screen is not supporting touch after you install check your connectors on the smaller board with the two ribbons to the side.
I have had a number of screen that have arrived as faulty it drives me mad
@@microsoftsurfacegeekdetail5739 so I accidentally scratched all the ribbon cables at the top, and the wifi, keyboard and touch don't work now. I'm getting a replacement but I want to know if those ribbon cables actually control touch or the keyboard (I know one controls wifi) can't find any info on this online please help
@@microsoftsurfacegeekdetail5739 also where is the smaller board with the two ribbons located about? The only ribbon cables I ever see are the ones leading into the flex cable thing is that what you mean? And sorry I was saying digitizer but I think I meant the little flex cable board
@@microsoftsurfacegeekdetail5739 I'm sorry for being confusing I'm terrible at these terms but for the first message I meant I scratched all the "antenna" they aren't ribbon "cables"more like tiny gold stickers
Gloomy Strawberries hi the antennas do Wi-fi only and have no bearing on touch. If the tablet is in front of you I am talking about the cables that come out of the screen and the loop back in to a small board in the screen. If you over fold or scratch or cut these then touch will not work. Turn the screen upside down and if you are looking at the screen the small board is on the bottom right and has a silver plate you would have had to remove. These cables control touch
Where is the fan? Mine is making an insane grinding mosquito/dolphin like noise and I was thinking of opening it to replace the fan. But I dont see any fans in any of the videos!
It depends on your make and model. Some are fanless but by the sounds of it yours is not. If you have the tablet facing you the tablet is at around 3:00 🕒
@@microsoftsurfacegeekdetail5739 Got it. After watching these tear downs, I am feeling way too afraid of opening this thing up or even paying professionals to try it. What would you do ? I am experiencing what sounds like a physical grinding noise coming from the fan (I guess), which is coupled with the screen being hot in that area
@@pavelsokov is it a surface book or a surface book 2?
@@microsoftsurfacegeekdetail5739 Surface Book 2, 15 inch
@@pavelsokov If its not under warranty I think you have to live with it. The screens for the 15" are more expensive if you get it wrong.
I wish my Surface had an easy-access smash hole. Without it these are nearly impossible to fix. There's nowhere to pry under the screen x.x
I open about 3 a month and I always beat up and start under the speaker as you can get a pick under here with little to no issue Trevor, the rest is just heat and patience and be careful of warnings stated in vidoe
@@microsoftsurfacegeekdetail5739 thank you for the tip! I finally got mine open a few days ago by using the right tool. Ifixit said to use suction cups... Those were useless. I used a thin, strong metal tool in tandem with a heat gun instead and it was pretty much instant after that!
@@pyroinsomnia I use a guitar pick , Ifixit want you to buy their tools so show you them using them but notice the sequences are shortened. Well done on getting in. What did you upgrade ?
@@microsoftsurfacegeekdetail5739 Yeah, the jokes on them... I bought a cheaper "iClack" (suction cups) on Amazon. I used the free metal opener tool that came with it, and it was perfect. I was replacing the battery because it was swelling so badly the entire screen was visible warped. Microsoft wanted $600 for the repair... I fixed the battery with $30. I actually then replaced the entire screen, though, because the touch screen was also faulty.
Microsoft doesn't stand by their products at all... this will be the last one I buy.
@@pyroinsomnia you should have upgraded the nvme too makes a massive difference
Will heating the hair dryer like this damage the screen of this tablet?
I have not damaged one so far
i did that and the screen immediately shattered
Ah man! How did you manage that? The only screen I have ever had that on was a SP3.
how can i contact you? on my keyboard several buttons just stopped from one day to another :-((((( hope u know about this bug...
Hi - thanks for reaching out to me. Aside from cleaning the connectors, I have found that when a number of keys stop working the keyboard has given up - and by keyboard I mean the mesh that sits under the keys when you type. Is it under warranty? If not sell yours as faulty and pick up a second hand on on eBay or similar sites
Microsoft Surface Geek Detail grrr this won’t be cheap as Nvidia chip it’s inside there ....
@@stefanpetshipping5923 Which model do you have?
Microsoft Surface Geek Detail surface book 2 i7 with Nvidia chip
@@microsoftsurfacegeekdetail5739 touchpad works / usb works / 95% of letters work...hmm happend after i did clean it grrrr
Nice tutorial - absolutely love the apple sticker
I know- who would dirty such a machine!
not easy... T,T.. broken easy..
The book is so much more forgiving than the surface pro's.
is this a joke?
Yes I am laughing so hard.