As someone with zero computer knowledge, I have been hyping myself up to do this for months- and this is the video that put me over the edge and gave me the confidence to do it. long story short, my broken laptop is no longer broken!!!!! Oh my god thank you
Excellent video. My Surface Book 1 was suffering from swollen batteries syndrome and the bottom cover of the keyboard base had actually partially separated because of that. I followed your instructions to the letter and within about an hour I had given my laptop a new lease on life. The most tedious part was getting the old adhesive gunk scraped away and I have found that a small flat head screwdriver works really well for this. Thank you!
Another satisfied follower!! I watched your video, ordered the battery from amazon, and just finished the swap. My old Surface book is cranking again. Thank you for the tech tips. You are a ROCKSTAR!!
If anyone *really* needs their Surfacebook to work now and can't wait for a battery to do this, you *can* boot the Surfacebook into a Linux distro like Ubuntu. I didn't have swollen batteries, but after a few years of disuse mine would not charge or boot Windows even when plugged in (it just shut itself down seconds after booting). I made a bootable USB with Ubuntu and it booted fine (still no charging, though). You can just use a live USB if you need to keep your Windows files, but if not then you can just install Linux and use the computer with a charger. In fact I've been doing just that for months instead of installing the new battery I got on ebay, lol. Thanks for the video! It helped me get over the fear of not doing it right and I just got it opened up. It will be nice to have a laptop that doesn't instantly die if I accidentally brush the charger cable when I get up to stretch, lol. Here's to hoping the screen battery is good and was just being held back by a bad keyboard battery...😅
Great video, this was an excellent way of opening the back panel and it worked out nicely for me. Now, a few tips for various issues other SB1 owners may have... If you're noticing an intermittent dGPU connection or have external monitor / Surface Dock issues, I recommend disconnecting the two ribbon connectors at the top near the hinge and cleaning them with a generous amount of 99.9% isopropanol contact spray while you have the base open and battery disconnected. Pure isopropyl alcohol is safe on the circuit board when it is de-energised and will resolve various keyboard base connection problems. It's also a good idea to follow up with an additional spray of normal compressed air to flush away excess alcohol. After the area has dried, reattach the ribbon cables with gloves or clean hands and verify the keyboard and touch pad still work. If for some reason your touch pad dies, it may begin to work again if you reverse the connection of the touch pad ribbon cable since replacements are hard to come by (quick & dirty fix).
THANK YOU! I noticed that the bottom of my Surface Book (Gen 1 from 2016) was starting to separate/unglue so I purchased an open box battery on Amazon for $24 and some 2mm double sided electronic repair adhesive tape. Followed the instructions in this video and had the new battery working perfectly in about 45 minutes! All 4 of the old batteries in the old battery pack were swelling pretty bad.
This worked great! I initially tried removing the back without a heat gun and made very little progress, but once I bit the bullet and grabbed one things moved along much quicker! (was also less dangerous since I wasn't having to push the tools as hard to dislodge the adhesive). I found that ~10 seconds at a time was enough to loosen the glue without burning the batteries. Thanks for the video!
Nice Video Tip 1: The side with 2x USB and SD card has no glue/tape under the ports. Easily a prying tool can be inserted. Tip 2: Are you sure you still want a "new" battery? I replaced mine with coins to keep the weight balance. At its age the new (very old kept in stock batteries) are senseless.
He was more rough than I’d be doing in his so I’d be confident I wouldn’t break anything just by the look of how he did it just no metal to metal contact so you don’t fry the internals
You just saved me hundreds of dollars! I was initially scared to do it because I always mess something up but my laptop is functional now! Thank you so much dude!
Thank you for sharing this. I couldn't power on my MSB and thought everything was lost forever, but it was just a dead keyboard. I'm charging both components now and hope this returns my computer back to normal. 🙏🏽
Thank you, sir. Looks my surface book 2 is no longer holding battery as it used to. When I can no longer tolerate I know now how to fixt it. Thanks again--subbed and liked.
As I remove the tablet side manually (beginning of vid) I use a pencil to wedge open the first side and then work on the second. This keeps the first from magnetically reattaching.
I plan to replace my SB2 battery, the only thing I would do different is put a tiny bit of Goof Off into the crevice when removing the cover, apply it to the edge of a credit card to remove batteries, and to clean old adhesive.
What you may want to do is fire the surface book up as soon as you have connected the battery and check if it is charging. Would be a bummer to glue it shut agin, only to find that you messed something up with the connections. By the way: MS still don't acknowledge their cock up with the charging circuitry, which bricks the keyboard as soon as the battery has gone completely dead.
There a command line tool you can run that gives the state of the battery. I can't remember it but a little searching should give you the answer. I'd have run that after completing repairs. Might have been:- Command prompt enter powercfg /batteryreport” and hit enter. Saves to your C:/
Please help... Out of the blue one day, the keyboard battery on my surface book 2 would not charge. After watching the video, I have tried 2 replacement batteries from Amazon and both show 0% when installed and neither the keyboard, nor screen battery will charge while plugged in. I've tried 3 chargers, including USB-C and no change. I've also tried uninstalling and reinstalling, still no change. The screen will charge when separated, but not while on the base, but it did before with the original battery. Really odd thing is that I know the replacement keyboard battery has some charge because the keyboard works when not plugged in, even though it says 0%. What could this be, Keyboard logic board?
Great video! Is there a chance you'd be able to demonstrate a battery replacement on the tablet portion as well? I've been planning to replace both batteries on my 4yo SB1.
Late reply but: I highly recommend that you take it to someone. Not guaranteed you'll bust it, but it is *remarkably* easy to break the screen trying to disassemble the slate.
every company who does such glue mess in their devices, should be forced to offer free Battery replacement at least 1 time, for the device. It's unbelievable how they threaten the customer, for no good reason. Just screw it in ffs. Thank you for the tutorial, even i will not try this with my surface book 2. I guess i would damage it before doing any good.
It is a very helpful video for getting my surface back to work. The only issue for me is that the e and l keys are no longer working. Any suggestion? This is the only issue after the battery replacement.
Trying to fix daughters' Surfaver Book (original , i think) the keyboard is completely dead.She says it just stopped working ine day. When charging it shows 2 batteries are charging. Does the battery still need replacement or is it something else ?
Hi, really good video. I am facing an additional issue. Once I close, I power up, keyboard working nicely backlit too. But the base battery says is not present. Any suggestions?
So my surface book detach red light came on and stayed on and ever since then it doesn't charge like it normally does and the USB ports no longer work. Wat could be the problem
I know what you mean. My computer was dropped as you know the screen is cracked and the battery exposed. The battery is exposed under the keyboard as well. So I have three items to replace. But the problem for me is making sure that the purchase is the proper batteries and screen replacement. My problem is that my computer specifications are not matching what's on eBay or Amazon.
Hello I looked up the Nufix 2mm double sided tape on Amazon and it does not come up , What comes up is MMobiel tape. The reviews are somewhat mixed. Can you reccomend good brand?
Great video and well presented. I do not understand why the keyboard bae will not do anything when connected to the main power. If the battery is not working in a typical laptop, it still works when powered... why does this not work when powered?
If the battery does not work but is plugged into electricity, the tablet would have to turn on normally?. In my case I can not separate the tablet from the keyboard and to turn on the computer, I have to move the tablet/screen again and again, and if it turns on and I am working, if I touch the screen it turns all black. The problem is the battery or the junction between tablet and keyboard?
Hi Malibu - love southern CA! - I bought mine in Ebay. Just be careful to choose the correct one. There are two, the difference being if your SurfaceBook has the additional video card or not.
Hi, my book 2 doesn't recognize the charger .. I disassembled it, remove the battery and I can't get the charger light to turn on either .. is there a solution?
After I saw this video, I decided not to replace the battery, just get a new laptop. Not worth the hassle 😕. Shame on Microsoft to put so much glue on a piece of components that can fail over time.
@ 5:52 If he can interject for "just 10 seconds"... 😆😆🤣🤣 What he meant to say was "33 seconds"!! He knew that if you only thought it would be 10 seconds of nonsense then you probably wouldn't skip forward... but he was wrong!! I skipped forward 10 seconds... then 20.... then 30... and his "interjection" was still going!! What was REALLY hilarious was his warnings about not sticking the new battery to the adhesive because it won't be lined up correctly! You can tell that's exactly what he did initially, but then decided to clip it out of the video so he can act like he just knew that beforehand. You can tell he did this because 1) he starts placing it right as the video cuts off @ 11:27 2) the new battery was completely smooth & factory when he opened it, but then when he finally installs it, it's all bent, wrinkled, etc.... as if he was desperately pulling & prying it away from that crazy strong black OEM adhesive (the reason for the cut in the video)! 🤣🤣😂😂 I was dying laughing at this guy!!
Wow that's a horribly designed product if I've ever seen one. I like it for its features but why couldn't they just screw on that lid? Why glue? There is enough space for sure, or maybe do some clip in mechanism at least. Same for the battery
every company who does such glue mess in their devices, should be forced to offer free Battery replacement at least 1 time, for the device. It's unbelievable how they threaten the customer, for no good reason. Just screw it in ffs. Thank you for the tutorial, even i will not try this with my surface book 2. I guess i would damage it before doing any good.
As someone with zero computer knowledge, I have been hyping myself up to do this for months- and this is the video that put me over the edge and gave me the confidence to do it. long story short, my broken laptop is no longer broken!!!!! Oh my god thank you
Wow. Good for you. This is not a newbie task. You should be very proud of yourself.
Excellent video. My Surface Book 1 was suffering from swollen batteries syndrome and the bottom cover of the keyboard base had actually partially separated because of that. I followed your instructions to the letter and within about an hour I had given my laptop a new lease on life. The most tedious part was getting the old adhesive gunk scraped away and I have found that a small flat head screwdriver works really well for this. Thank you!
Another satisfied follower!! I watched your video, ordered the battery from amazon, and just finished the swap. My old Surface book is cranking again. Thank you for the tech tips. You are a ROCKSTAR!!
If anyone *really* needs their Surfacebook to work now and can't wait for a battery to do this, you *can* boot the Surfacebook into a Linux distro like Ubuntu. I didn't have swollen batteries, but after a few years of disuse mine would not charge or boot Windows even when plugged in (it just shut itself down seconds after booting). I made a bootable USB with Ubuntu and it booted fine (still no charging, though). You can just use a live USB if you need to keep your Windows files, but if not then you can just install Linux and use the computer with a charger.
In fact I've been doing just that for months instead of installing the new battery I got on ebay, lol.
Thanks for the video! It helped me get over the fear of not doing it right and I just got it opened up. It will be nice to have a laptop that doesn't instantly die if I accidentally brush the charger cable when I get up to stretch, lol.
Here's to hoping the screen battery is good and was just being held back by a bad keyboard battery...😅
Great video, this was an excellent way of opening the back panel and it worked out nicely for me.
Now, a few tips for various issues other SB1 owners may have...
If you're noticing an intermittent dGPU connection or have external monitor / Surface Dock issues, I recommend disconnecting the two ribbon connectors at the top near the hinge and cleaning them with a generous amount of 99.9% isopropanol contact spray while you have the base open and battery disconnected. Pure isopropyl alcohol is safe on the circuit board when it is de-energised and will resolve various keyboard base connection problems. It's also a good idea to follow up with an additional spray of normal compressed air to flush away excess alcohol. After the area has dried, reattach the ribbon cables with gloves or clean hands and verify the keyboard and touch pad still work. If for some reason your touch pad dies, it may begin to work again if you reverse the connection of the touch pad ribbon cable since replacements are hard to come by (quick & dirty fix).
Thanks for the thanks
THANK YOU! I noticed that the bottom of my Surface Book (Gen 1 from 2016) was starting to separate/unglue so I purchased an open box battery on Amazon for $24 and some 2mm double sided electronic repair adhesive tape. Followed the instructions in this video and had the new battery working perfectly in about 45 minutes! All 4 of the old batteries in the old battery pack were swelling pretty bad.
It's not easy, but you can do it if you take your time... which I am not good at even after all these years of computer repairs :)
This worked great! I initially tried removing the back without a heat gun and made very little progress, but once I bit the bullet and grabbed one things moved along much quicker! (was also less dangerous since I wasn't having to push the tools as hard to dislodge the adhesive). I found that ~10 seconds at a time was enough to loosen the glue without burning the batteries. Thanks for the video!
What was the power of heater you used?
@@OlegFedyna I used a standard 2 setting heat gun on the lowest setting and that seemed to do the trick just fine
Nice Video
Tip 1: The side with 2x USB and SD card has no glue/tape under the ports. Easily a prying tool can be inserted.
Tip 2: Are you sure you still want a "new" battery? I replaced mine with coins to keep the weight balance. At its age the new (very old kept in stock batteries) are senseless.
Thanks for the info!
This is legit, I’m going to eventually swap my batteries on both tablet and keyboard. Still scared though
You did the replacement?
@@andreisabogal6953 I chicken out because my hyperthyroidism got my hands shaking violently
He was more rough than I’d be doing in his so I’d be confident I wouldn’t break anything just by the look of how he did it just no metal to metal contact so you don’t fry the internals
You just saved me hundreds of dollars! I was initially scared to do it because I always mess something up but my laptop is functional now! Thank you so much dude!
Any tip?
This is better video with all!!! I didn't can to find the solution... Thank you!!!!
For the heat gun, is it possible to use a blow dryer or is the heat not strong enough for that?
Wow wished I knew this sooner took me 30 minutes and it works!
Great job sir!!!
Thanks so much for this great video. I just replace my battery with your help! 🎉
followed the steps, and fixed my surface book 😀
Thank you for sharing this. I couldn't power on my MSB and thought everything was lost forever, but it was just a dead keyboard. I'm charging both components now and hope this returns my computer back to normal. 🙏🏽
Thank you, sir. Looks my surface book 2 is no longer holding battery as it used to. When I can no longer tolerate I know now how to fixt it. Thanks again--subbed and liked.
Thank you for this video. Your solution worked.
As I remove the tablet side manually (beginning of vid) I use a pencil to wedge open the first side and then work on the second. This keeps the first from magnetically reattaching.
Great tip!
I plan to replace my SB2 battery, the only thing I would do different is put a tiny bit of Goof Off into the crevice when removing the cover, apply it to the edge of a credit card to remove batteries, and to clean old adhesive.
What you may want to do is fire the surface book up as soon as you have connected the battery and check if it is charging. Would be a bummer to glue it shut agin, only to find that you messed something up with the connections.
By the way: MS still don't acknowledge their cock up with the charging circuitry, which bricks the keyboard as soon as the battery has gone completely dead.
There a command line tool you can run that gives the state of the battery. I can't remember it but a little searching should give you the answer. I'd have run that after completing repairs. Might have been:- Command prompt enter powercfg /batteryreport” and hit enter. Saves to your C:/
Please help... Out of the blue one day, the keyboard battery on my surface book 2 would not charge. After watching the video, I have tried 2 replacement batteries from Amazon and both show 0% when installed and neither the keyboard, nor screen battery will charge while plugged in. I've tried 3 chargers, including USB-C and no change. I've also tried uninstalling and reinstalling, still no change. The screen will charge when separated, but not while on the base, but it did before with the original battery. Really odd thing is that I know the replacement keyboard battery has some charge because the keyboard works when not plugged in, even though it says 0%. What could this be, Keyboard logic board?
Sliding strong thread might work to remove taped down battery.
I was thinking of getting a refurbed unit, but after watching this video, I think I'll pass. Good luck anyone who has this repair unfriendly device.
Great video! Is there a chance you'd be able to demonstrate a battery replacement on the tablet portion as well? I've been planning to replace both batteries on my 4yo SB1.
Hi Nolan. Sorry but we have now sold all of our Surface Books.
Late reply but: I highly recommend that you take it to someone. Not guaranteed you'll bust it, but it is *remarkably* easy to break the screen trying to disassemble the slate.
@@RvLeshrac The screen already has two major cracks running through it, so in the event i do pull the trigger ill need to replace the display anyway
every company who does such glue mess in their devices, should be forced to offer free Battery replacement at least 1 time, for the device. It's unbelievable how they threaten the customer, for no good reason. Just screw it in ffs.
Thank you for the tutorial, even i will not try this with my surface book 2. I guess i would damage it before doing any good.
How long from start to finish did this take to complete?
Thanks this is awesome. Having trouble finding that bladed tool you used to pry open. Where did you buy it at?
It is a very helpful video for getting my surface back to work. The only issue for me is that the e and l keys are no longer working. Any suggestion? This is the only issue after the battery replacement.
Thanks so much! Can you do a video for the batteries on the screen?
You are a life saver
one of the reason that I will never buy another Microsoft surface laptop or surface table is that I can not replace battery and SSD
wonderful video. any alternatives of double glue thing? Is it must or what do you think I just tape from outside?
Trying to fix daughters' Surfaver Book (original , i think) the keyboard is completely dead.She says it just stopped working ine day. When charging it shows 2 batteries are charging. Does the battery still need replacement or is it something else ?
Hi, really good video. I am facing an additional issue. Once I close, I power up, keyboard working nicely backlit too. But the base battery says is not present. Any suggestions?
Hey Tom, I'm having the same issue as well. Did you manage to figure it out? thanks!
@@JJohnny224 I'm affrtaid not yet
@@tomjim2359 thanks for answering!
I have a keyboard malfunction on my Surface Book 2 after a spillage on the keyboard. Any videos to help me repair it?
So my surface book detach red light came on and stayed on and ever since then it doesn't charge like it normally does and the USB ports no longer work. Wat could be the problem
excellent video for me
can i use a keyboard battery replacement for replacing the tablet battery in surface book 1? Thanks in advance
I know what you mean. My computer was dropped as you know the screen is cracked and the battery exposed. The battery is exposed under the keyboard as well. So I have three items to replace. But the problem for me is making sure that the purchase is the proper batteries and screen replacement. My problem is that my computer specifications are not matching what's on eBay or Amazon.
What is the model number?
Great job. Thanks
awesome
Hello I looked up the Nufix 2mm double sided tape on Amazon and it does not come up , What comes up is MMobiel tape. The reviews are somewhat mixed. Can you reccomend good brand?
Great video and well presented. I do not understand why the keyboard bae will not do anything when connected to the main power. If the battery is not working in a typical laptop, it still works when powered... why does this not work when powered?
Hi, Do you know on your own whether an NVMe M.2 SSD drive called Kingston KC3000 PCIe 4.0 NVMe M.2 SSD 2TB (SKC3000D2048G) will fit in this laptop ?
If the battery does not work but is plugged into electricity, the tablet would have to turn on normally?. In my case I can not separate the tablet from the keyboard and to turn on the computer, I have to move the tablet/screen again and again, and if it turns on and I am working, if I touch the screen it turns all black. The problem is the battery or the junction between tablet and keyboard?
Muchas gracias AMIGO!!!! 10
Where can i buy this baterry
Can I ask anyone watching in Australia who has done this, where they sourced the replacement battery?
Has anyone been able to remove cover and fixed touchpad issue? My batteries are fine
Great video.Thank you
Thanks for the thanks
I have problem when connect surface book in ac or hdmi the mouse is start jumping 🙄 how to fix that ?
If the battery is the only component on the back cover. Spray the card you’re using with goo gone
It would be better to put down ALL the tape first, before peeling off the backing of any of it.
i have the same keyboard and im wondering where i can get the battery to charge my tablet and still use it like a laptop still
Hi Malibu - love southern CA! - I bought mine in Ebay. Just be careful to choose the correct one. There are two, the difference being if your SurfaceBook has the additional video card or not.
@@URTechDotCa thank you ill take a look
Hi, my book 2 doesn't recognize the charger .. I disassembled it, remove the battery and I can't get the charger light to turn on either .. is there a solution?
Replace it :)
Have you tried a USB-C charger? I believe it must be one that has ~20 volt output option (aka 100 watt)?
After I saw this video, I decided not to replace the battery, just get a new laptop. Not worth the hassle 😕. Shame on Microsoft to put so much glue on a piece of components that can fail over time.
@ 5:52 If he can interject for "just 10 seconds"... 😆😆🤣🤣
What he meant to say was "33 seconds"!! He knew that if you only thought it would be 10 seconds of nonsense then you probably wouldn't skip forward... but he was wrong!!
I skipped forward 10 seconds... then 20.... then 30... and his "interjection" was still going!!
What was REALLY hilarious was his warnings about not sticking the new battery to the adhesive because it won't be lined up correctly! You can tell that's exactly what he did initially, but then decided to clip it out of the video so he can act like he just knew that beforehand.
You can tell he did this because
1) he starts placing it right as the video cuts off @ 11:27
2) the new battery was completely smooth & factory when he opened it, but then when he finally installs it, it's all bent, wrinkled, etc.... as if he was desperately pulling & prying it away from that crazy strong black OEM adhesive (the reason for the cut in the video)! 🤣🤣😂😂
I was dying laughing at this guy!!
its glued like the black box of an airplane.....ridiculous
Wow that's a horribly designed product if I've ever seen one. I like it for its features but why couldn't they just screw on that lid? Why glue? There is enough space for sure, or maybe do some clip in mechanism at least. Same for the battery
It is tight :)
Replacing this battery.. would it reset the bios?..
too many ads
🤪😜
every company who does such glue mess in their devices, should be forced to offer free Battery replacement at least 1 time, for the device. It's unbelievable how they threaten the customer, for no good reason. Just screw it in ffs.
Thank you for the tutorial, even i will not try this with my surface book 2. I guess i would damage it before doing any good.