I thank you for all of the useful tips. I have an em1010. Every single issue I have had has been able to get fixed because yall had a post related to the issue. Thank you so much!!
Yet no one talks about how tight these screws are on top of the bobbin housing. It’s been 4 days and I still haven’t been able to unscrew them because I don’t want to strip it-like I did the tight screws in the arm! Ughhh
I have watched the maintenance video with is extremely helpful. However, I have no idea how you get the screws out on the bobbin plate. Please advise what type of screw driver you use to access that area under the needles. thank you
Hi Kylie! We are so sorry to hear this, can you please send us a private message with your contact information through our Instagram so we can help? @Ricomahq.
Hi! We have the Huqvarna version of the Em1010. Where would we get the oil bottle like the one used in this video? If specific to Ricoma, is there a store that we can purchase from? Thank you for such valuable information!
Hi, I have the ‘em 1010 and I haven’t been able to remove the needle plate. One screw is so tight that no matter what It wont come off. Anything I can try?
What are some errors that may be caused by waiting too long in between maintenance? I am getting "main axis reverse", my machine has a relatively short life (about 15-20 jobs under 2k count) but it looks like the mechanisms are starting to get sticky/gunky and it feels like it's overcompensating on the downward stitch
There are certain maintenance as frequent as oiling rotary hook every 4 hours of use that if not performed are going to cause issues, so it’s not a “jip”, just things that machine owners are required to do
@@ricomatv I'm referring to more in depth maintenance, of course I have been doing the standard oil AND weekly greasing. The machine has had less than 10 hours of use and I've done oiling twice and grease twice
@@ricomatv I think my question should have been is there anything other than maintenance that would cause that error? I have done The maintenance what 5.5 hours insured of 4, I am still having the issue. Do I need to replace a part?
could you give is a little more info. Maybe a picture. You can also go to facebook.com/groups/embroiderymastery/ And ask there and someone will be more than willing to help. Also if you are a Ricoma owner then feel free to call our support team if you need help fast. www.ricoma.us/tech-support
I thank you for all of the useful tips. I have an em1010. Every single issue I have had has been able to get fixed because yall had a post related to the issue. Thank you so much!!
Great to hear! We're glad we were able to help!
Yet no one talks about how tight these screws are on top of the bobbin housing. It’s been 4 days and I still haven’t been able to unscrew them because I don’t want to strip it-like I did the tight screws in the arm! Ughhh
Hi there, we are so sorry to hear this. Please shoot us an email so our team can provide you with some tips ---->service@ricoma.com
I have watched the maintenance video with is extremely helpful. However, I have no idea how you get the screws out on the bobbin plate. Please advise what type of screw driver you use to access that area under the needles. thank you
Z-shaped flathead screwdriver or a ratchet
How do you remove the screws from the needle plate and do you apply the grease with your fingers?
Hi! We recommend to view a tutorial we did regarding maintenance.
ruclips.net/video/zo3_L5ZZbLw/видео.html
I bought lucas brand white lithium grease and it was like cream 😅 so I don’t know its okay with the machine or not ? Ricoma SWD-1501 is my machine
Hi! The brand is good!
do i oil or clean the unit that the hoop slips into it kinda looks like the legs? mine squeaks there and my tech is unreachable
Hi Kylie! We are so sorry to hear this, can you please send us a private message with your contact information through our Instagram so we can help? @Ricomahq.
Hi! We have the Huqvarna version of the Em1010. Where would we get the oil bottle like the one used in this video? If specific to Ricoma, is there a store that we can purchase from? Thank you for such valuable information!
Contact service@ricoma.com to order any parts
Thanks it was just the type of information I was looking for.
Glad we could help! Make sure to like the video and subscribe to our channel!
Question: Is there any maintenance required on the Cap Driver? i.e. oil/grease on the cable and rotating parts?
You can call our service department and they can explain the proper maintenance for your machine. ricoma.com/us/tech-support
@@ricomatv I know the proper maint for my EM1010, just wondering if there is any maintenance required for the cap driver. Thanks!
Hi, I have the ‘em 1010 and I haven’t been able to remove the needle plate. One screw is so tight that no matter what It wont come off. Anything I can try?
Hi! Please submit a request with the team so they can help you! ---> ricoma.com/US/contact-us
Same here. Very frustrating
How do you get to the needle plate to unscrew it ? My screw driver won’t fit behind the head
You'll have to move it to needle 1 or get an angled screwdriver!
@@ricomatv thank you. Is there a video on how to fix the thread timing ?
Hi!, how you put the background picture ?
Hello. What background picture were you referring to?
Hi can you show how to back stitch on em 10-10
Hi there, if you contact our support team why can help you with this: ricoma.com/us/tech-support
How do I get the screws out from above the bobbin case, the one screw head is disfigured.
Hi there, call tech support and they will walk you through your issue: ricoma.com/us/tech-support
Hi where can i get a oil bottle like that from?
Hi there! You can get these anywhere, we recommend looking into Amazon.
@@ricomatv i want that specific bottle what is the name of it i can’t find it anywhere?
Is there a video on how to fix a no needle error where the entire machine makes a grinding noise and wont switch needles??
Make sure to call support for this issue! ricoma.com
when testing the tension how many grams should the top and bottom thread be
Make sure to contact support for all your tension questions! ricoma.com/US/tech-support
Can I use a spray white lithium grease?
Our support team can help you with maintenance questions: ricoma.com/us/tech-support
Thanks for the video
How much grease do we add? Im afraid to use to much
If you call into our tech support they will show you just how much you should use- ricoma.com/us/tech-support
What are some errors that may be caused by waiting too long in between maintenance? I am getting "main axis reverse", my machine has a relatively short life (about 15-20 jobs under 2k count) but it looks like the mechanisms are starting to get sticky/gunky and it feels like it's overcompensating on the downward stitch
Your main axis could be binding due to lack of oil and certain components may wear faster.
@@ricomatv On a new machine?
Did I just spend almost 10k on a machine that "wears faster" than other machines?
What a jip
There are certain maintenance as frequent as oiling rotary hook every 4 hours of use that if not performed are going to cause issues, so it’s not a “jip”, just things that machine owners are required to do
@@ricomatv I'm referring to more in depth maintenance, of course I have been doing the standard oil AND weekly greasing. The machine has had less than 10 hours of use and I've done oiling twice and grease twice
@@ricomatv I think my question should have been is there anything other than maintenance that would cause that error? I have done The maintenance what 5.5 hours insured of 4, I am still having the issue. Do I need to replace a part?
After oiling my machine and using the minimum now it it oils whatever im embroidering please help
Hi Roberto. We recommend contacting our support team, and have linked the link below for you.
ricoma.com/US/contact-us
How do I grease the whole color changers
Hi there, please contact our support team and they will help you > ricoma.com/us/tech-support
Hook not in Position error, any ideas please
could you give is a little more info. Maybe a picture. You can also go to facebook.com/groups/embroiderymastery/
And ask there and someone will be more than willing to help.
Also if you are a Ricoma owner then feel free to call our support team if you need help fast. www.ricoma.us/tech-support
What do I do
Did you ever get this fixed??
My race is jammed upward what should I do
make sure to call support for this issue!
Did not get the oil holder with the fine tip.
Hi there, if something is missing from your package, make sure to contact our service department: ricoma.com/US/support
Me puedes decir el nombre de la grasa. ?
Sewing Machine Oil, Lily White
What’s the full name of the grease
White lithium grease!
Porfavor el video en español gracias
Hola, puedes poner los subtitulos en espanol por todos nuestros videos.