Salesforce Integrations with Microsoft Teams:Live Demo

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  • Опубликовано: 27 июл 2021
  • Q!kom (Andreas Rosen, Managing Director and Dominic Ley, Developer) are presenting new Salesforce`s integration within Microsoft Teams. Q!kom has also developed an integration of Microsoft Teams which lives inside of Salesforce - powered by Microsoft Graph API
    visit and contact Q!kom here: en.qkom.de/
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Комментарии • 18

  • @madhumitasuman481
    @madhumitasuman481 Год назад

    Hey,
    I would like to know that when we under the page of quest software and see the tabs like details, relations, team, service, contact, invoicing and related. How can we add more tabs in here which we have already created in the Salesforce platform

  • @Anuradha-nl2xu
    @Anuradha-nl2xu 4 месяца назад

    Hey, Is it possible to create a case from account related list from teams itself while having a call with Customer

  • @Chandrani738
    @Chandrani738 Год назад +1

    Can we schedule teams meeting and that reflects on Salesforce ? And vice versa?

    • @RagnarHeil
      @RagnarHeil  Год назад

      Yes! That's possible including Co-organizer. Please contact andreas.rosen@qkom.de for a live Demo

  • @mpneuman
    @mpneuman 2 года назад

    Great Video, Thank you. I have a custom onboarding app and would like to be able to schedule a teams meeting via salesforce. Is that possible ?

    • @RagnarHeil
      @RagnarHeil  2 года назад

      Yes, that's possible. You can contact andreas.rosen@qkom.de directly

    • @sachinvasanth5181
      @sachinvasanth5181 Год назад

      Hi @mpneuman , I have the same requirement, can u pleas please tell how it can be done..

  • @itsreliable1588
    @itsreliable1588 2 года назад +1

    Is there a way to push records from Salesforce to Teams? i.e. sharing the records inside Salesforce and publish it in Teams channel? Is it Possible?

    • @RagnarHeil
      @RagnarHeil  2 года назад

      yes, SFDC record can be pushed to a Teams Channels using a dedicated Tab. User needs a SFDC login. Is this an issue? otherwise XLS export/ import could resolve this license topic

  • @buraksenocak153
    @buraksenocak153 2 года назад

    Nice video.
    Is it possible to initiate a Team chat or call from Salesforce? Essentially a click to call or click to chat functionality.
    The use case is something like:
    Viewing a user's profile or a contact from Salesforce (the user also exists in Team with same email, username, etc...)
    Clicking on a link or button to initiate an audio or video call (or chat) with that user, and this will launch the Teams app (assuming it is installed) and make the call?

    • @RagnarHeil
      @RagnarHeil  2 года назад

      Do you have Teams Calling / Enterprise Voice licensed?

    • @buraksenocak153
      @buraksenocak153 2 года назад

      Yes, I do

    • @RagnarHeil
      @RagnarHeil  Год назад

      Yes, that's possible. Please contact www.qkom.de

    • @RagnarHeil
      @RagnarHeil  Год назад

      @Irene Yes, that's possible. Please contact www.qkom.de

  • @johnleveille1606
    @johnleveille1606 Год назад

    I would like for the Teams channel Post area to be unified with the Salesforce Chatter feed for the Account object that is linked to the Teams channel. Is this possible? My reason for asking this is that I am doubtful that I will be able to enforce our users to put their comments under Chatter->Post. Instead, I believe that they will use Teams channel->Post and type all of their comments there, leaving Salesforce barren of comments. Alternatively, is it possible that Q!kom add-in to Salesforce will give me the ability to see into the Teams channel Post messages from inside of salesforce interface?

    • @iPhoneAndreas
      @iPhoneAndreas Год назад +1

      Hi John,
      We just finished the POC of that feature. It should be ready end of may and be activated at the pilot customer.
      We sync the discussion between the chatter discussion ans the related teams channel discussion we create out of Salesforce.
      During create we publish an adaptive card with the Object details in Salesforce. That joins best of both worlds.
      We should do an update of our meeting to tell about all the good things we learned and integrated.

  • @HanyMVP
    @HanyMVP 2 года назад

    Amazing, how we can get this integration?
    is it native or third-party?

    • @RagnarHeil
      @RagnarHeil  2 года назад

      3rd Party Solution by www.qkom.de/