Cellular Data Not Working On iPhone? Here's The Fix!

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  • Опубликовано: 26 июл 2024
  • David and David explain what to do when Cellular Data is not working on your iPhone. This can be a tricky issue to troubleshoot, but the good news is that you can probably fix the problem at home. The first step is to figure out whether your iPhone or wireless carrier is the cause of the problem.
    We'll start by troubleshooting simple iPhone software problems, then minor issues with your carrier. If Cellular Data still won't work, we'll discuss some more in-depth troubleshooting steps.
    1. Introduction [0:00]
    2. Make Sure Cellular Data Is Turned On [0:27]
    3. Switch Up Your Voice And Data Setting [0:55]
    4. Check For A Carrier Settings Update [1:41]
    5. Check For An iOS Update [2:21]
    6. Remove And Replace Your SIM Card [2:51]
    7. Check For Extra Configuration Profiles [3:31]
    8. Contact Your Wireless Carrier [4:26]
    9. Reset Network Settings [4:58]
    10. Check Your Cellular Coverage [5:41]
    11. Why A DFU Restore Won’t Work [6:07]
    12. Back Up Your iPhone Before You Go To The Apple Store [6:23]
    Join this channel to get access to perks:
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    Note: We may make a commission if you make a purchase after clicking a link in our video. We only recommend products and services we truly believe in!
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Комментарии • 572

  • @louiszemek5058
    @louiszemek5058 2 года назад +16

    You guys are the greatest. My wife’s and my iPhone both went down at the same time. Could not make or receive calls. Watched this video, did the reset thing, just carrier portion, and, boom we had service back. Weird that both of our phones went down. We are on my sons plan and his other phones were fine! Thank you for the fix.

  • @jimgleeson1695
    @jimgleeson1695 Год назад +12

    You guys saved the day for me as well. I noticed that I was getting "some" data, but not all data. I would be able to get mail, but using Uber, or using my browser was a bridge too far. I was stuck at a doctor's office for about an hour until someone gave me a wifi password. Anyhow, the carrier profiles was what worked for me. Once I deleted the one for cellular service the internet just started working like magic. Many thanks!

  • @dariareader9562
    @dariareader9562 2 года назад +17

    Thanks so much! I just came back from the UK and my data wasn’t working. Spent hours on the phone with Verizon without a solution. Your tip #6 saved me! I just needed to delete the UK data profile. Super helpful!!

    • @RclFortniteYt167
      @RclFortniteYt167 2 года назад +1

      I wanted to say thank you to you for helping me cuz my phone wasn’t loading a video so I just checked the comments for this video and your comment helped me check if I was connected to another country and it turns out I was so I turned it off and now my phone works again so thank you very much.

  • @Lifestylerefined
    @Lifestylerefined 2 года назад +16

    You guys ROCK! You take time and you show step by step moves and explain why. Crazy how all the money I pay Verizon monthly and all of the money I spent for my latest Apple phone... they really don't know Sh** when there is an issue or do they, smdh. Hours on the phone and you guys solve the issue in less than 10 minutes.

  • @chrissywashington2186
    @chrissywashington2186 2 года назад +6

    Thanks so much I’ve been dealing with cellular issues for months and tip 6 worked for me 😁

  • @jrswon5754
    @jrswon5754 2 года назад +4

    I was on call with t mobile tech support for an hour but then I decided to watch this video. In less than 1 minute my phone is working perfectly fine again. Fastest sub in my life :)

  • @danielpearson4992
    @danielpearson4992 Год назад +2

    Just wanna say.. YOU GUYS ARE AWESOME!! You’re video just solved a month old problem with a easy fix. Thank you!!!

  • @kellycuckoo3143
    @kellycuckoo3143 2 года назад +17

    The technology department in Verizon were no where near as helpful as you both. Thank you so much!

  • @tisaacify
    @tisaacify 2 года назад +3

    I love how quick you guys are. great job

  • @openthedoorevents
    @openthedoorevents 3 года назад +12

    THANK YOU SO SO MUCH!!! STEP 6 DID IT FOR ME SO HAPPY :) I couldn't use sim cards every time I travelled such a pain and now I can!

  • @karencastoldi1291
    @karencastoldi1291 Год назад +1

    Wow. Love you guys. I discovered you today in your video on saving data usage on your phone. I was able to do everything but turn off my Wifi Assist. I saw a random comment in my search suggesting turning on cellular data. So, I searched for a youtube video. Because I now subscribe to you, this video came up. Easy peasy ( Im 62 ) Sure enough, now my Wifi Assist is able to be turned off. Thanks again!!!

  • @jimbauer5560
    @jimbauer5560 3 года назад +5

    Another great informational VLOG! Thanks guys!

    • @MasterYoda389
      @MasterYoda389 Год назад

      They are literally just reading from the apple support page..... what's wrong with you.

  • @smolko08
    @smolko08 2 года назад +7

    You two saved me! The Reset Network Settings fixed my data issue. Thank you again, you guys are awesome 😎

  • @saba722
    @saba722 2 года назад +22

    This video was great! I was desperate to figure out why my phone was having so many connectivity issues and by following your steps I was able to figure it out. Thank you so much!!!

  • @danespilman8213
    @danespilman8213 2 года назад +2

    Thank you so much, the date roaming was switched off and I was super stressed. Thanks a lot guys

  • @61espo
    @61espo 3 года назад +1

    Thanks guys! Great channel!

  • @ironmanix2835
    @ironmanix2835 3 года назад +5

    Thank you so much for this video. I've been dealing with issues for months and I'm on my third iPhone 12 now and haven't had luck since this video. I wish I would have known this sooner.

  • @Zirofol
    @Zirofol 6 месяцев назад +2

    Thank you so much for this! The extra configuration profile was incredibly sneaky

  • @sergiogarcia7567
    @sergiogarcia7567 Год назад +8

    Thank you! Deleting the profile solved my problem! I spent HOURS over several days with tech support! They had me do everything you did except for the profile part. It was so easy once you showed it!

  • @flanerpete2040
    @flanerpete2040 3 года назад +32

    Good info, as always! You mentioned setting up a profile to use a different carrier when you went to Ireland. As a frequent traveler to Europe, what are the procedures to set this up? Thanks.

    • @keqigan1923
      @keqigan1923 Год назад +1

      each carrier is different so no standard answer here. Non risposta al tua domanda

  • @lucilamadden5235
    @lucilamadden5235 3 года назад

    I love your show so helpful here!!!!

  • @allblackfan5152
    @allblackfan5152 2 года назад +2

    Thank you 🙏🏽 4 years in Japan to NZ VPN was my problem 🙌🏽

  • @Tazzyfan
    @Tazzyfan 3 года назад +7

    Changed Roaming setting - I didn’t realize turning off was no longer necessary for the carrier I use. Thanks! 😎

  • @nathanielwilliams9149
    @nathanielwilliams9149 Год назад +6

    I have a n iphone 13 pro max, not upgraded yet out of fear of battery issues with new software, what do you two recommend upgrade or not?

  • @jamessummerlin9516
    @jamessummerlin9516 Год назад +10

    You guys are great. Simply tapping on LTE solved my connectivity issues. I had been having problems ever since I bought my new iPhone a year ago and it was set to 5G. Lately it had gotten so bad it left me stranded away from home unable to get an Uber. 👍

  • @javieryoguez3179
    @javieryoguez3179 Год назад +1

    This video helped me thank u guys so much, all other videos on RUclips weren’t so helpful but this was the one 🔥stay blessed !

  • @LovingLightx
    @LovingLightx Год назад

    I did a few steps you guys suggested and the after I removed the profile boom, it worked. Thanks so much guys 😀

  • @HardeepSingh-wi3im
    @HardeepSingh-wi3im 2 года назад +1

    Tip 6 worked. Thank you!

  • @bsjcook
    @bsjcook 2 года назад

    Thanks soooo much - reseting data did the trick!

  • @robertdewhurst9031
    @robertdewhurst9031 2 года назад

    Thanks a lot I was about reset my work settings and now it works 😁

  • @epic5945
    @epic5945 2 года назад +1

    Thank you so very much for your easy to follow tips. I had to go to Reset Network Settings and it worked. I'm so glad to be a subscriber of your channel. I trust your advice.

  • @tydius1
    @tydius1 2 года назад

    Number 6 helped me , preciate you guys 💪🏽

  • @marig4479
    @marig4479 3 года назад +2

    LITERALLY AMAZING!! data been not working for months i even got a new phone but once i did step 7 it’s worked like perfect 🤩!! you guys are literally the best

  • @edbeastgaming
    @edbeastgaming 2 года назад +1

    thanks, i ended up just taking out my sim card and puting it back in. worked like charm!

  • @lilianamartinez5229
    @lilianamartinez5229 Год назад +1

    It seems like #6 finally worked for me. I had tried everything (restarting, airplane mode off/on, reset network settings, got a new iphone REALLY - i had an old one upgraded to iphone13) and #6 is the only one that has seemed to work so thank you thank you

  • @bridgetholling
    @bridgetholling 10 месяцев назад

    Y’all are amazing! I had 2 different stores with 4 different techs work on my phone with no success… #7 worked for me. Thank you!

  • @KeyReteff
    @KeyReteff 2 года назад

    thanks you guys are legends

  • @davidseams8383
    @davidseams8383 2 года назад +1

    Thank you because this helped me a lot

  • @Horik
    @Horik 2 года назад

    I had been trying so many things, but nobody ever suggested popping out the simcard. Tried it and it worked!

  • @faithaltameemi9511
    @faithaltameemi9511 Год назад

    The 7th step did it for me and it’s been about a week since I last used my data. I called t-mobile for so long and went to the store and I couldn’t find out the issue. Thank you for this video.

  • @jamesplacencia6741
    @jamesplacencia6741 Год назад

    Thanks guys. Very helpful 🤘

  • @flomartoo
    @flomartoo Год назад

    Great video, just solved my problem, thanks.

  • @DaryllBellingham
    @DaryllBellingham 2 года назад +5

    That was great. Well explained. Goldilocks amount of information. Just right. Thanks.

    • @PayetteForward
      @PayetteForward  2 года назад

      Glad it was helpful!

    • @Gunnr7
      @Gunnr7 2 года назад

      @@PayetteForward pay it forward is that the meaning of your yt name

  • @annegraham280
    @annegraham280 2 года назад +1

    Thank you so much I have managed to clear my issue with removing my SIM card great job

  • @georgemarin1805
    @georgemarin1805 2 года назад

    This works for me! Thanks!

  • @numberonebullshitguy
    @numberonebullshitguy Год назад +1

    you guys are absolute legends thank you so much

  • @rosylives
    @rosylives 2 года назад +67

    Mine was a VPN problem created by blockada, an ad blocker I installed a few month ago. You video helped me identify the issue, than you!

    • @bodartcherry
      @bodartcherry 2 года назад +9

      Same thing with me!!!

    • @tamaki5982
      @tamaki5982 2 года назад +8

      Thank you for existing mate mines was the same thing 😭

    • @nilsonr3101
      @nilsonr3101 2 года назад +5

      Thank you. I had the same problem with an app that I installed to block adds

    • @vinnyrodriguez4222
      @vinnyrodriguez4222 2 года назад +8

      Wow I was abouta click off this video than saw this comment turns out it was blockada the whole time

    • @gottenks1365
      @gottenks1365 2 года назад +3

      Yooo you saved my life! I thought I was gonna have to switch carriers

  • @joybee864watches
    @joybee864watches Год назад

    Yay! Last tip worked! Thank you!

  • @jilldenise1233
    @jilldenise1233 Год назад

    You saved me a trip to Verizon! The last option finally worked, resetting my network settings. I have no clue what happened to my phone to not let me receive calls or make any calls, but thank you!!

  • @lynnekayey3958
    @lynnekayey3958 2 года назад +4

    These guys are the best!!!!

  • @Rollers27
    @Rollers27 2 года назад +1

    Thank you. I have had issues since Friday and AT&T did not help me after 2 hours on the phone. With your help I found out what was causing my issue of no data. 😊

    • @kycbs1598
      @kycbs1598 2 года назад

      how did u fix it?!?🙁

  • @jakedunlap8809
    @jakedunlap8809 3 года назад +5

    Great advice! My mom had issues with her phone a few years ago which was a hand me down that I gave her. It turned out that she needed a new Sim card. How often should you replace the Sim card in your phone?

  • @espyperez5734
    @espyperez5734 3 года назад

    Awesome!🤓

  • @juliaexton1778
    @juliaexton1778 Год назад

    Brilliant, Restore Network settings saved the day 👏🏻👏🏻

  • @lovetobecolouring2
    @lovetobecolouring2 2 года назад +21

    I had data roaming turned off for some reason, and yay turning it on resolved my problems ! I try to use wifi when possible but in those rare times, cellular is needed thanks guys!

  • @cruisepaige
    @cruisepaige 10 месяцев назад

    Hi Bros! Thanks so much. I am travelling overseas tomorrow and I could not connect to the internet. Was literally breaking out in a sweat. All is fixed. Thanks!

  • @vburji82
    @vburji82 3 года назад +4

    You guys Rock 🤘🏼 you’ve helped me out alot

  • @gzoya8076
    @gzoya8076 2 года назад

    Thnks guys for all your suggestions uh made me happy ❤️

  • @mz610
    @mz610 2 года назад +513

    None of these worked for me until.....I turned my VPN off and magically everything loaded and refreshed etc....this was AFTER I reset netowrk settings, ejected the SIM, factory reset my phone entirely and then threw it against a wall 15x.

  • @user-ui9iw3vn2k
    @user-ui9iw3vn2k 8 месяцев назад

    Network reset worked for me. Great video. Thank you 🙏🏻

  • @prakashdhakal2120
    @prakashdhakal2120 2 года назад +7

    It was tip no 6 that really cured my headache! Thank you so much guys!
    Subscribed and liked the video!

  • @user-tu8xg7ti9y
    @user-tu8xg7ti9y 10 месяцев назад

    Oh my god my data wasn't working for over a MONTH after my visit to Japan. After endless calls back and forth with my cellphone carrier who who couldn't figure out what was wrong, this video finally helped me conclude that it was my configuration profiles from my Japanese SIM that was messing with my cellular data. Thanks!!!

  • @jessicaphan3096
    @jessicaphan3096 Год назад

    Resetting the network settings worked! Thank you!!

  • @aidennotpro_6393
    @aidennotpro_6393 3 года назад

    Tysm! And for that im subscribing

  • @Stardustdex
    @Stardustdex Год назад +2

    You guys just saved me a massive headache. I was getting ready to factory reset my phone when I came across your video and to find out that it was something as simple as a character vpn profile keeping me from accessing the internet is insane. Thanks for the help.

  • @abby_15normal97
    @abby_15normal97 2 года назад

    Thank you so much for the information. I was dealing with cellular data not connected and I had a VPN connected.

  • @steveberkson3873
    @steveberkson3873 Год назад

    Appreciate you guys,you’ve helped me a couple times if only to lead me in the right direction,olde guy with a smart phone. My data wasn’t working and I tried a couple things to no avail and then went ahead and called AT&T and indeed there is a problem in my area(Portland,OR.) to be fixed by 8am tomorrow ! 😅. Maybe so..anyway it wasn’t me ! ~Thanks

  • @drawwithbeektor6329
    @drawwithbeektor6329 Год назад

    I think the SIM card tip actually worked! Thank you guys so much!

  • @utp9745
    @utp9745 3 месяца назад

    Thank you!! Removing the profile worked!!

  • @Sabinvlogs10
    @Sabinvlogs10 4 месяца назад

    Thank you so much this was incredibly helpul 😊

  • @missyreed2002
    @missyreed2002 Год назад

    This actually fixed my phone!!! THANK YOU SO MUCH!!!

  • @nicholasnoble7364
    @nicholasnoble7364 7 месяцев назад

    Thanks Guys, the ''Check For Extra Configuration Profiles [3:31]'' option worked for me. Grateful

  • @temporalpassage
    @temporalpassage 2 года назад +4

    For me, physical SIM card cellular data stopped working with the iPad Pro 11 after updated to iOS 15.1. None of the mentioned methods worked, short from going to Apple or the phone network supplier. There was no profile to be deleted. The Cellular Data screen only shows a few Network names that is not local to here along with "Other..." for some network provider settings with provision to scan network provider QR code presumably for setting up the eSIM, as if the physical SIM wasn't even in the iPad. I have checked the old SIM cellular data still works on my other mobile devices. So no, taking the SIM out and put back into the iPad did not work either.
    What actually worked was I tried putting another SIM card which also has cellular data activated. It worked with the new SIM right away! And when I put back in the old SIM the iPad Pro asked for a Network Update soon as I put the SIM into the iPad, and cellular data works after the update! Other than that, even resetting Network Settings didn't. Go figure.

  • @chaserock4675
    @chaserock4675 2 года назад

    Works now. Thanks!

  • @biancasmall998
    @biancasmall998 2 года назад +2

    Thanks so much it fixed so fast

  • @carljenvlog3379
    @carljenvlog3379 2 года назад

    Thank you for sharing

  • @byrongaum
    @byrongaum Год назад

    Resetting my network settings worked! Thanks guys!

  • @IMOO1896
    @IMOO1896 3 года назад +3

    I needed this, may as well have my WiFi only IPad.

  • @Iceman-gm1fu
    @Iceman-gm1fu 2 года назад +4

    Data roaming. Wow. I've been struggling and you had The solution that nobody else did. Thank you!!

  • @stacymai
    @stacymai 2 года назад +58

    You guys have saved the day again. You’ve prevented many mini-meltdowns for me when my phone decides to go wonky. I always go straight to your channel now when I have a question or problem. Thank You!!!

  • @AtotehZ
    @AtotehZ 2 года назад +76

    I like how adamant they are that dealing with the Apple store should be the last thing on your list. I'm not saying it's that much different for other brands, but Apple prides themselves of being customer service minded.

  • @jaimevillafana5400
    @jaimevillafana5400 Год назад

    I love you guys!!! you saved us!, I watched like 10000 videos!

  • @armaniidavis
    @armaniidavis Год назад +1

    Thank you so much I don’t know how I turned that off I been so mad 😂😂 thank you again

  • @simonecosta2699
    @simonecosta2699 Год назад

    Thank you thank you ! Make more videos saving lives right now ! ✌🏼😂

  • @prudencerafapa
    @prudencerafapa 13 дней назад

    Thank you so much, tip 4 worked for me🤭😊

  • @DanSiaMusic
    @DanSiaMusic 2 года назад

    Thank you!

  • @Pokefan8263
    @Pokefan8263 2 года назад

    I woke up today and my iPhone XE was on 1x instead of the usual 3G. I did some of the things suggested here and it started working after I did an update. But now it’s on LTE instead of 3G and I’m not sure how to turn it back but it’s working so I’m happy.

  • @paulcummins1608
    @paulcummins1608 5 месяцев назад

    Installed latest IOS update, fixed the issue. Great video, covers all possibilities. Thanks guys!

  • @atja1000
    @atja1000 Год назад

    Thanks for the tips:) what worked for me was to reset the network :)

  • @daddyian04
    @daddyian04 2 года назад

    thank's guys super helpfulllllllllllll!!!!!!!

  • @toddbovee1430
    @toddbovee1430 2 года назад

    Dudeeeee thank you so much

  • @smartvicboytv7294
    @smartvicboytv7294 2 года назад

    Thanks a lot your video was very useful ❤️❤️

  • @imagoatgaming8812
    @imagoatgaming8812 11 месяцев назад +1

    I have xfinity mobile which is covered by Verizon. Should I still have data roaming on??. Also should I keep using lte instead of 5g auto

  • @mariamartinez-jc5di
    @mariamartinez-jc5di 3 месяца назад

    thank a lot i fix the problem i got with my iphone , the reset network was the problem i had on my iphone u were very competent explaining about the phone keep doing waht ever u doing , i already subcribe to your channel

  • @marcothondorf4828
    @marcothondorf4828 Год назад

    Hell yeah guys, helped me a lot! Went to my carrier and Apple none helped, in 5 minutes of video I sorted the issue!

  • @cdanerg9416
    @cdanerg9416 2 года назад

    It worked.. Thank you!!!!

  • @ninjashep5264
    @ninjashep5264 2 года назад +6

    Thank you SO much for this video!! It helped me SO much!!!
    Tip 9 was the Tip that ultimately fixed the issue for me!! Thank you so much and I hope you all have an amazing day!!

    • @xay9679
      @xay9679 2 года назад

      I remember the password on my motor right ?

  • @courteneyhall9640
    @courteneyhall9640 Год назад

    You guys are awesome !!! My cellular icon after swiping down was gray! How? I don’t remember ever turning it off. Thank you so much!!! 🎉🎉🎉🎉🎉

  • @DebbyGautreaux
    @DebbyGautreaux 2 года назад

    Thank you it fixed it!

  • @riosoyung1205
    @riosoyung1205 11 месяцев назад

    Thank you soooooooo much! you saved my day👍