I've been sleeping on Changi departure hall before, flying from Bangkok after a business meeting. But my night flight to Jakarta got cancelled, and the only flight available are on the morning at nine. I then choose to sleep on the departure hall, and the gentleman at the information are nice enough to lend me a blanket. It was a nice blanket, purple with "Changi Airport" written on it. Then in the morning I return the blanket to the information desk. But the guy there told me I can keep it if I want to. I still have the blanket until this day, six year have passed and it still provide me warmth... Thank you ❤️
I was waiting for my connecting flight in Changi for 6 hours at 2 AM and I was walking around looking at food and beverages’ prices. I had money but I was not hungry, I was just looking around after all. A Malaysian auntie who was in the stall gave me a cup of hot Milo and bread saying “I understand, it is expensive here in Singapore. Just take.” Strange but such a sweet lady.
hahahaha, totally understand where she's coming from. everything here is 4 times more expensive than in Malaysia... even as a Singaporean, i shudder at pricetags
@@virtue1993 i worked in the airport before. You gotta know where the cheap foods are. You can drink water for free from the water fountain which is filtered water. Food is cheaper from the kiosk compared to the restaurant.
Like I say it's a good safe airport Chinese that keep it keep everybody safe and always keep their eyes out looking for something that's not right or something is suspicious so I grade them a hundred..
I love how they immediately offer water, food, sweets to people in distress. It is the universally known fact of all who have grannies and aunties that that makes everything better, even in the most stressful situations. ❤️ Also, that's an African grey, not a macaw. ❤️
Because it is easily accessible as compared to other airports in the world. Public transport also made it affordable to travel to. Most other countries' airports are very faraway
Was also quite impressed to see Jewel still pretty crowded even this year during the pandemic (although I heard it's less so during weekdays, & that Changi also isn't the most outlying airport out there)
Stayed in Singapore for my honeymoon, the airport was super efficient no more than 10 minutes from deplaning to grabbing our bags the cab ride to the hotel took longer than our entire time at the airport
Did notice too that baggage unloading is relatively faster @ Changi than the other airports I've been to, though 10min is quite a stretch (usually ~1/2h for me). Then again I remember my mother being incensed when one of our flights' baggage unloading was delayed by a thunderstorm ("How're so unprepared for this? Thunderstorms are common here"), but later realised it can be quite hard to prepare for (the delay is due to lightning risk preventing baggage unloaders from working). But the effect is still rather nasty - thunderstorms can last over an hour here in Singapore, & in the monsoon season (usu Nov-Feb, though it was present in June 2020 too) they can happen almost daily. Imagine the knock-on effect on aircrafts' timetables as a result. Maybe a solution can be devised e.g. portable shelters for baggage unloaders, or automating the process
@@lzh4950 that was a year before 9-11 my ex wife and i only had one check in bag each and our carry ons back when you could have carry ons and toiletries have no idea how bad it would be today, i even remember going thru customs the inspector asked our purpose my ex wife flashed her wedding ring and he literaly waved us thru said congratulations Enjoy Singapore and we did, oh and Nina is a babe, i can say that nowadays!
I remember staying at Changi for a stopover to the Philippines a couple of years ago, I didn't think much staying at an airport...until I got there. Absolutely stunning! The butterfly house, the Koi ponds and gardens...I had more fun in Changi airport than I did on my actual trip because it was so unexpected to have an airport so beautiful! Can't wait to go back and see the waterfalls! Plus there were more Filipino accents in Singapore than I expected too, so it was a good precursor for when I arrived in Manila! Definitely the highlight of my trip, and the people are so friendly and accommodating! Going out of the airport to visit the Gardens by the Bay was a highlight too ❤ Singapore, can't wait to go back! 🇸🇬
Yes, i been to Singapore before. And my father forgot his wallet on the toilet airport’s and someone return it at the counter . There are a lot of money and all our passport inside it. So thankfull. Best airport I CAN GURRREENTEE THAT!
@@hshdnjenej That Happens I'm From Pakistan But We Should Never Look At The Country's Negative Sides We Should Look At The Posotive Ones. Every Country Has Bad People But Never Look Down On Your Country.. Ok?
6:14 "People lost a lot of things at Changi airport" Yep one of them was me. Left a macbook pro behind while boarding my plane. Collected it just a week later when I returned from my flight :) 4 years later I'm using it to write this comment
Yeah, I was going home to Sweden from vacation Down Under. Departed Changi and arrived at Frankfurt airport before the last jump to Sweden. I had 6 wonderful hours at Changi... ... and as many horribly boring hours at Frankfurt so choose the right ones if you go😁
I had a pretty serious bout of food sickness coming back from Taiwan and I was so nauseated I couldn't walk for more than 10 steps before I had to rest, as I was laying down on the floor, one of the staff passed my parents a purple Changi Airport blanket for me, and they got a wheelchair for me to make the journey from the plane to immigration a whole lot easier, props to them!
Say whatever you want but the staff there work really hard to make every passenger and visitor have a smooth and pleasant experience. Not only that, most go above and beyond their duty. 👏🏻👏🏻👏🏻
I noticed thst the staff was kind, and tried hard to make their”guests “ experience a pleasant one. Some airports I’ve seen on uTube.. Kaveri employees who care more about their small sphere of authority, than the comfort of those they, serve.
That little boy was so cute 😍!!! His mother was laughing and didn't even know he was missing! SMH Huge kudos to this airport 👏 !!! They need to go to other airports and train them in manners and compassion!!!
@The Republic You also know that Singapore is serious about security when they activate the riot police to man-hunt a molester around a condominium, & also for crowd control duties during the Huawei smartphone National Day promotion & the MRT breakdown
The mother that 'lost' her son while having fun on her iphone didn't seem to care about 2 shits about her kid when they brought him back to her!... IF my kid'd get sidelined I'd be crying as much as him and would also ran myself to the info booth!
Proud to say some of the staffs are Filipino, I just knew because of their last names. By the way I am currently residing here in Singapore, and yes Changi Airport is the most safe, clean and best airport in the world. Been travelling to Philippines back here in Singapore and vice versa, never had a problem in our books and flights ☺️
@@onlinevoice195 for sure! Cause everytime I come home to Philippines staff are so rude hahaha the words coming out their mouth is diff with their body language 😹😹
Im really impressed with the handling of Tweety. The cleanliness of both the bird and cage while being stuck in quarantine was very well done. The fact he was eating, speaking, and tweeting is a really good indication that the animal control officers take good care of the animals there. My papa used to have an African grey that was TEEEEESSTY lol. He wasn't as well trained as tweety by any measures but when the phone would ring or someone ring the bell on TV he would yell, LAAUURIE. Because my Papa would call my Gram that way lol
I’ve never been to an airport but these people seem WAYYYY nicer than the people in America I was SHOCKED the first episode I’ve watched they’re all so sweet and helpful
I'm 14 and I actually gotten used to walking home alone from school. But a few years ago(5 years old), my sister pulled a prank on me. She told me to turn around and ran away. I started crying and ran into the store my dad went into while crying. The staff looked at me and carried me around to find my parents. At last, my parents punished my sister and never trusted her with my anymore.
First time I flew into Changi was 1982 and since then quite a few times to even stay in Singapore, it’s my favourite place. I’ve been to many other airports but I have a love for Changi and the people in Singapore.
Honestly seeing him give the pups a little cuddle before leaving them for their scary flight just warms my heart so much! -- ohhhh good grief. I was SO had to hear the puppies were not in the system. I thought he was about to say he died. Oh the emotions.
this whole decomentary really shown what is the meaning of servicing the people. every steps matters for us as kind example of lesson in service industry, professional and passionate as it should. The prize was impactful, everyone on the planet knows where the best airport is, The legendary Changi airport. Good job Singapore
@Cameron Lee - - - how much more effort do you need to put on a smile as compared to a frown ? I cannot understand why would you feel being PRESSURISED just to smile and be polite and help others ? Isn't all these are nature ? Unless you are coming from an environment that promotes just the opposite😀
Think there's also been some debate/controversy over whether lower-skilled/migrant foreign workers in Singapore have too little bargaining power. In 1 way Singapore's pretty open; with almost 40% of the population being non-citizens. On the other hand over half of that 40% are "work permit" holders (for lower-skilled/migrant foreign workers) who face relatively more onerous regulations e.g. permit to be renewed every 2 years till a max of 18 years, a tax of ~S$300/worker/month, need for health check-ups twice annually, their legal ability to stay in Singapore being dependent on their specific employment (i.e. they can't change jobs without returning to their home country & re-applying), which has been believed to discourage the workers from speaking out against egregious work conditions, for fear of termination which will then lead to their repatriation. I understand the Phillippines (& Indonesia as well, soon) has also asked for maids' placement fees to be paid by their employers instead of by their maids, to help relieve them of their debts, and also as that's been regarded to violate some international workers' rights' conventions (along with the not uncommon practice of employers retaining maids' passports). The reason for that though is that employers want to deter maids from absconding, which would cause financial penalties for the employers under Singapore's immigration laws (a deposit of a few thousand $ has to be put up by the employer to the immigration authorities). Maybe a compromise solution can be found? e.g. splitting the fee between both the maids & their employers
@@lzh4950 The splitting up part would have been fine if the workers from Indonesia went through the formal channels, backed from the government. Thing is there are cases where they just went with the dubious ones and that's harder to regulate.
Except it was drugs made up to look like a cake and the authorities had been tipped to watch for the handoff. It might have gotten awkward if the desk agent had encountered the drug dog before handing the package off to the drug mule.
@@lmvideosforever8943 ok look as the parents point of view who has kids that are missing they are worried bc their kids are missing and the kids went to the service counter
Before Covid hit, I did 24 hours in Changi each side of trip from Melbourne to Paris as a stopover.. so worth it. In that time, I did 10 hours in a sleep hotel.. worked out to be about $10 AU an hour.. and a full body massage.. and a relaxing swim in the pool.. and because I was there long enough, I was eligible for a free city tour each time. I did the day tour going to Paris and the night tour going back to Melbourne. In that 48 hours combined, I know I didn't get to see everything that the airport offers. I would fly again just to experience Changi.
How does a fired maid working in Singapore find herself going back to India with basically no money? Her employer sounds fishy. Did they perhaps withhold rightful salary from a vulnerable migrant worker?
well, she did miss 2 flights on purpose, there's a possibility she causes trouble and her employers had been tolerating her behaviour, either way, its all speculation without the full picture
There are cases where women from India, Pakistan, Bangladesh, etc are sent to Singapore, Saudi Arabia, etc by giving false promises. They are then forced to become maids, their passport is held by their "owner". They are paid least and are not even allowed to use cell phones or talk to family, or go out for leisure, and other inhumane stuff. There are apps in these places where one can buy such maids.
Many maids remit all their salaries to their families,some spent away their salaries,some got cheated by friends, some insisted on going back to their country just after a month of working when they are still in debt to the maid agency etc... The maid can made police report if she didn't receive her monthly salary.
@@sunnydaytodayy I recognize its a shitty situation to be in. if she was scammed into coming into singapore, which by the way is a pretty good scam to fall for, lol. wouldn't she then want to leave such horrid working conditions and return to the safety of her home?? she skipped on an already paid flight and missed another. points to a very clear motive to stay in singapore for whatever reason it may be.
There could also be an arrangement for the money to be paid to the agency which then remits the money back to india. Or the employer remits it directly back to india. It depends on each employment contract
This is a great channel. They get the old documentaries that are normally consigned to the archives, probably because they are cheap or free in relation to copyright
i was really worried for the woman fast asleep.i sighed with relief when i saw her walking.i was also really worried about tweety getting put down.i'm so glad he was able to go home.he's the cutest little thing cooing and whistling.and they were so nice to him.
This is in no doubt the most beautiful and friendly airport. I’ve never seen such a breath taking sight, of an airport. Love you Changi and Singapore La, I’ll be back soon😍🥰
Best airport indeed, we got stuck in the airport cause the airlines didn't show up at the checkin, no staff what so ever, no emails or calls, and passengers within the same flight has started to pile up. Changi staff took notice and approached us to know what was happening. Immediately contacted the airlines, but no answer, after 3 hours of staying with us and nonstop trying to get a hold on the airline company, someone finally picked up the phone and said that the plane never left from the country of origin and the flight was cancelled, no other explanation was given by the airlines. After one more hour, changi staff still trying to work things out with the airlines and manage finally confirmed that we would be rebooked for a next day flight. They tried their best, while the airlines didn't give two shits about us, none of their staff were present, there's no text, no emails, no calls to inform the passengers that the flight was cancelled. Can definitely say they are the best airport, they even gave us blankets, water and food. While the airline company who should've arranged this, could've given us a place to spend 12 hours, something to eat and drink.
those aussies from the cruise were being so nice about their champagne being thrown away, they accepted the rules politely, i was so surprised in a positive way because i thought most people would react angrily cuz alcohol isnt cheap
@@flagel552 It's not an expensive one and probably since they didn't pay for it, they were OK with it being thrown away. Otoh, Aussie airports are equally very strict with their prohibited goods..
I love Singapore, it's the perfectly working multicultural society, people from all over the world not just Asia living and working together, without racial tensions or discrimination, an example for all of us.
We still have racial disputes from time to time and we are still trying to fix that, but I can say that Singapore’s racial discrimination or tension is like children’s play when compared to other countries. I’m always really grateful for getting to live in a very open country. We don’t have to hide our race, our religion and even our sexuality, even if there’s a racial slur or comment, many would confidently stand up for their culture and their beliefs.
My dad was traveling home from Myanmar to Canada and layover at Taipei airport in the early morning hours. His wallet had been stolen without him realizing it while he dozed off. He was hard of hearing and disabled. He couldn't call us because he had forgotten to switch his phone carrier from Burmese to the Canadian one. While he was sitting there waiting and looking, a cleaner/janitor lady came up to him and offered him coffee and cake. He was so grateful because he said he was so hungry and the cleaner was a God-send. I still believe in good people.
41:03 Thought it'd be shipped by DHL (1 of F1's sponsors) instead of SIA Cargo though. Also since the safety & medical cars still sport the old F1 logo, & since they're being shipped from Singapore to Japan, I figure the earliest this documentary was being filmed is way back in 2015 (2016-2017 would've been _Sepang_ instead of _Suzuka_ circuit immediately following Marina Bay St Circuit in the F1 calendar, while 2018 onward it would've been _Sochi Autodrom_ in place of _Sepang_)
The best part is if your flight is early morning and you don't want to wake up early to get to the airport, you can check in the evening before your flight and sleep at the airport. Done it a few times. It was very comfy.😊
That mother be like "nah this is the best airport in the world, they'll find for me.. or I can make the new one" I can see her sweet smile and busy with phone sitting there like nothing happen.
Every year, I used to go to Singapore for travel and holiday especially the Anime Festival Asia event. One of the highlights every year is I would be in Changi for HOURS before flight because the airport is just that AMAZING. This COVID Pandemic makes me sad since I was not able to visit Singapore this year. Hopefully next year the travel ban will be lifted :"(
Singapore really is an advanced society. It seems from the outside looking in they really care about each other. I recently watched a documentary about their child protective services and it's really impressive how they operate.
What kind of Vietnamese mother!! Her son was lost and crying but she still was so calm and seating nicely and there’s no signs of her worrying and it seems like she don’t care for the child. What the heck!
The staff seem so kind and helpful, especially the guy offering solutions to take their liquid products with them. I have seen some airport staff in The Netherlands where they look disgusted when you have one wrong item. and then they give you a speech complaining and whining. A simple "sorry this is not aloud" is enough.
"activate the police" ?????????? ACTIVATE THE POLICE lol Lmao. Also, that mother just almost lost her child and she still has no idea while smiling?????????????
I love the open terrace to see the airplanes as well as the free massage chairs. My transit flight was on time and I was literally hoping for a delay this airport is a gem.
Takes a lot of patience. Passengers who are rude or exhibit "airport rage" don't help at all. Airport service agents don't have time to purposely inconvenience you. Misbehaving will only get you detained at airport security.
When u dont know what your talking about! .....Y.....DONT u see you worry about your own life?!. In these TIMES! The phone is my way to REACH OUT TO THE WORLD TO SHARE THE WORD OF GOD! SO STOP ALREADY WITH BAD COMMENTS! GOD IS WORKING THROUGH ME! AND AS HE HAS SAID! THE WORLD TRUNED JESUS AWAY! AS THEY DID THE FATHER ALSO! SO YOUR COMMENTS MEAN NOTHING!!!... TO ME! BE THANKFUL YOUR ALIVE! BECAUSE! NO ONE IS PROMISING TOMORROW TO U! BELIEVE THAT!!!... AMEN! AND AS ALWAYS! GLORY BE TO GOD! AND HE'S SON JESUS CHRIST! AND THE HOLY SPIRIT! WHICH!!!... MY PEEP'S!!!... MY!!!...PEEP'S!!!... MY PEEP'S!!!... IS ONE IN THE SAME! AMEN! 💯🥰💌💝😇🎁🎄💌🥰💯💯💯💯💯💯💯💯💯💯😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇
Adios champagne bottle (confiscated by security). Fortunately, it looked like a common bottle of champagne (relatively inexpensive and available everywhere). Just sentimental value because given by ships captain.
I’ve heard nothing but pleasant things about the country so this doesn’t appear surprising at all. Appreciate professionalism and empathy from anyone working with the general public. I’d say one of my favourite airport experiences had to be in Bangkok. I look forward to visiting Singapore one fine day!
I've been sleeping on Changi departure hall before, flying from Bangkok after a business meeting. But my night flight to Jakarta got cancelled, and the only flight available are on the morning at nine. I then choose to sleep on the departure hall, and the gentleman at the information are nice enough to lend me a blanket. It was a nice blanket, purple with "Changi Airport" written on it.
Then in the morning I return the blanket to the information desk. But the guy there told me I can keep it if I want to.
I still have the blanket until this day, six year have passed and it still provide me warmth...
Thank you ❤️
Aww that’s so sweet!
I’m glad that you enjoyed your stay
Only purple 'blanket' I have is from Anytime Fitness.
Awws hes so kind may God bless him 🙏🙏🙏🙏
From Singapore, this is so wholesome
Winter Sun lmao
I was waiting for my connecting flight in Changi for 6 hours at 2 AM and I was walking around looking at food and beverages’ prices. I had money but I was not hungry, I was just looking around after all.
A Malaysian auntie who was in the stall gave me a cup of hot Milo and bread saying “I understand, it is expensive here in Singapore. Just take.”
Strange but such a sweet lady.
hahahaha, totally understand where she's coming from.
everything here is 4 times more expensive than in Malaysia...
even as a Singaporean, i shudder at pricetags
@@virtue1993 i worked in the airport before. You gotta know where the cheap foods are. You can drink water for free from the water fountain which is filtered water. Food is cheaper from the kiosk compared to the restaurant.
Wow that’s really nice of her!
Lmao 🤣
@@KeijiJohnLibadisos ?
These airport agents are so professional and well trained. Kudos to changi airport management 👏 👏 👏
Everything looks good when in front of a film crew.
Like I say it's a good safe airport Chinese that keep it keep everybody safe and always keep their eyes out looking for something that's not right or something is suspicious so I grade them a hundred..
Meanwhile in SFO..... jk i'm sure they are highly trained as well lol
most are under the airline GROUND CREW are under management the agents are usually under the airline
@@arthurmartinez1406 we have 4 races in Singapore not just Chinese.
*Offers her Water and Food* right after helping her... wow wish all airports behaved with that hospitality
fr
because he's a filipino. 🙂
@Vantae ._.breadjinnie Filipinos are nice, warm people.
Yes, but it's an outrage that she was used as an slave basically, send home without barely any money for her labour.
bro if its being broadcasted everyone would be nice from airport
The mom didn't even know the child was missing is mood
XD yeah she looked so confused. I think it cuz the last time she saw him was nearby so she thought he hasnt gone far
shes busy with her mobile
The mother is.......not such a mother
She didn't even look worried
What mood? He couldve gotten kidnapped, bad parenting
I love how they immediately offer water, food, sweets to people in distress. It is the universally known fact of all who have grannies and aunties that that makes everything better, even in the most stressful situations. ❤️
Also, that's an African grey, not a macaw. ❤️
Singaporeans are probably the only ones that go to the airport for fun and not travel - from a singaporean
Changi Airport Is A Comfortable Venue To Meet Or Chit Chat With Friends.
Haha so true. Especially Jewel, I love it there.
For makan too 😁
Because it is easily accessible as compared to other airports in the world. Public transport also made it affordable to travel to. Most other countries' airports are very faraway
HAHAH yea especially after the opening of jewel too
Visited Singapore 20 years ago...and that airport felt like a first class Vegas resort. It has gotten even more spectacular since then.
Was also quite impressed to see Jewel still pretty crowded even this year during the pandemic (although I heard it's less so during weekdays, & that Changi also isn't the most outlying airport out there)
Stayed in Singapore for my honeymoon, the airport was super efficient no more than 10 minutes from deplaning to grabbing our bags the cab ride to the hotel took longer than our entire time at the airport
glad that you enjoyed our services here in singapore! - from a singaporean :)
Did notice too that baggage unloading is relatively faster @ Changi than the other airports I've been to, though 10min is quite a stretch (usually ~1/2h for me). Then again I remember my mother being incensed when one of our flights' baggage unloading was delayed by a thunderstorm ("How're so unprepared for this? Thunderstorms are common here"), but later realised it can be quite hard to prepare for (the delay is due to lightning risk preventing baggage unloaders from working). But the effect is still rather nasty - thunderstorms can last over an hour here in Singapore, & in the monsoon season (usu Nov-Feb, though it was present in June 2020 too) they can happen almost daily. Imagine the knock-on effect on aircrafts' timetables as a result. Maybe a solution can be devised e.g. portable shelters for baggage unloaders, or automating the process
@@lzh4950 that was a year before 9-11 my ex wife and i only had one check in bag each and our carry ons back when you could have carry ons and toiletries have no idea how bad it would be today, i even remember going thru customs the inspector asked our purpose my ex wife flashed her wedding ring and he literaly waved us thru said congratulations Enjoy Singapore and we did, oh and Nina is a babe, i can say that nowadays!
@@lzh4950 TESLA bots are coming and should be able to load and unload in any weather.
The 'sleeping beauty' was supposedly dead asleep but damn, the grip on that phone was something else.
Rigor Mortis
That older gentleman is so kind.
😂😂😂
You know the smartphone law. Her fingers know the rules. Well done.
I remember staying at Changi for a stopover to the Philippines a couple of years ago, I didn't think much staying at an airport...until I got there. Absolutely stunning! The butterfly house, the Koi ponds and gardens...I had more fun in Changi airport than I did on my actual trip because it was so unexpected to have an airport so beautiful! Can't wait to go back and see the waterfalls! Plus there were more Filipino accents in Singapore than I expected too, so it was a good precursor for when I arrived in Manila! Definitely the highlight of my trip, and the people are so friendly and accommodating! Going out of the airport to visit the Gardens by the Bay was a highlight too ❤ Singapore, can't wait to go back! 🇸🇬
Yes, i been to Singapore before. And my father forgot his wallet on the toilet airport’s and someone return it at the counter . There are a lot of money and all our passport inside it. So thankfull. Best airport I CAN GURRREENTEE THAT!
@@hshdnjenej That Happens I'm From Pakistan But We Should Never Look At The Country's Negative Sides We Should Look At The Posotive Ones. Every Country Has Bad People But Never Look Down On Your Country.. Ok?
Damn right
@@hshdnjenej You are right, 99.9% of people in your country would have taken the money out for themselves.
@@MrCallingoccupants Provide evidence from credible sources.
@@ibbydang8924 Can you tell me about any positive things about Pakistan?
6:14 "People lost a lot of things at Changi airport"
Yep one of them was me. Left a macbook pro behind while boarding my plane. Collected it just a week later when I returned from my flight :)
4 years later I'm using it to write this comment
Where do they take these lost and found items. Or these things that can't Board the plane?
you must be super dumb to forget something like that
@@gogamarya9312 They keep it at some lockers at the customer service counters
How do you even forget a macbook? Were you drunk?
@@alexsolosm I was overseeing a group of 40 people. So that took my attention away as I got them to board
I have this sudden desire to take an airport journey, exploring airports around the world (maybe not all of them though). ✈️🌏
Yeah, I was going home to Sweden from vacation Down Under. Departed Changi and arrived at Frankfurt airport before the last jump to Sweden. I had 6 wonderful hours at Changi...
... and as many horribly boring hours at Frankfurt so choose the right ones if you go😁
Don’t there is COVID
@@sebby324 one can still dream of better times to come.
Police dog dog so cute. Awesome 👍😍❤️
@@sebby324
Covid? Nah. Singapore is in controlled.
I had a pretty serious bout of food sickness coming back from Taiwan and I was so nauseated I couldn't walk for more than 10 steps before I had to rest, as I was laying down on the floor, one of the staff passed my parents a purple Changi Airport blanket for me, and they got a wheelchair for me to make the journey from the plane to immigration a whole lot easier, props to them!
What did you eat to give you food poisoning ?
Say whatever you want but the staff there work really hard to make every passenger and visitor have a smooth and pleasant experience. Not only that, most go above and beyond their duty. 👏🏻👏🏻👏🏻
I noticed thst the staff was kind, and tried hard to make their”guests “ experience a pleasant one. Some airports I’ve seen on uTube.. Kaveri employees who care more about their small sphere of authority, than the comfort of those they, serve.
JR the Customer service man at the desk is a Filipino. He’s amazing
Yep. The distinct sing-song tone we have plus the undeniably Filipino accent gave it away. Such a sweet guy.
nobody give a shit
@@jericho1875 wahahaha. Your comment was so unnecessary but was so hilarious.
Overproud filipino
I was gonna mention aboutJR, I’m Filipino and my coworkers sound like that 😆
fun fact: tong that “ vietnamese” kid is actualy cambodian! his brother said មាកមាក which is mommy in khmer
Also a Fun Fact: That bird is not a Macaw, it's an African Grey Parrot.......A theme going on?!!
@@dogfish180 yess lets start a chain
@@samoyed189 I don't really have a fun fact but. Fun fact, I have been to this airport about 4 times and it's probably the best airport I have been to
Fun Fact: That isn’t called a transporter it’s called a MMS (mobile moving station, or MMM,or MMP) depends on where you from lmao
FunFact: it is actually spelled ម៉ាក់ម៉ាក់
That little boy was so cute 😍!!!
His mother was laughing and didn't even know he was missing!
SMH
Huge kudos to this airport 👏 !!!
They need to go to other airports and train them in manners and compassion!!!
Mom seems more interested in playing with the phone than her son....not one bit worried 🤦♂️
Irresponsible and careless mom
Love that they care so much just for an cake Singapore determination.
They want you to believe that.
It’s not about the cake. It’s about not having the police and bom squad activated
@The Republic You also know that Singapore is serious about security when they activate the riot police to man-hunt a molester around a condominium, & also for crowd control duties during the Huawei smartphone National Day promotion & the MRT breakdown
The mother that 'lost' her son while having fun on her iphone didn't seem to care about 2 shits about her kid when they brought him back to her!... IF my kid'd get sidelined I'd be crying as much as him and would also ran myself to the info booth!
Proud to say some of the staffs are Filipino, I just knew because of their last names. By the way I am currently residing here in Singapore, and yes Changi Airport is the most safe, clean and best airport in the world. Been travelling to Philippines back here in Singapore and vice versa, never had a problem in our books and flights ☺️
They are trained by Singaporean Airport staff.
@@onlinevoice195 for sure! Cause everytime I come home to Philippines staff are so rude hahaha the words coming out their mouth is diff with their body language 😹😹
I was in absolute awe travelling to Changi airport from New Zealand. Customer service were so friendly respectful and helpful.
Those Filipino customer service agents are incredible. So proud of them
Trained to do so.
In Sg cutomer service play a very important role. But he still a sweet guy😊
They dominate SG more than 5% made up of filipinos working around Hospitality hotel and tourism sector.. kudos kababayan
Im really impressed with the handling of Tweety. The cleanliness of both the bird and cage while being stuck in quarantine was very well done.
The fact he was eating, speaking, and tweeting is a really good indication that the animal control officers take good care of the animals there.
My papa used to have an African grey that was TEEEEESSTY lol.
He wasn't as well trained as tweety by any measures but when the phone would ring or someone ring the bell on TV he would yell, LAAUURIE.
Because my Papa would call my Gram that way lol
They’re brilliant, temperamental creatures. He looked well taken care of.
Too bad the narrator called Tweety a Macaw. He's an African Grey, one of the smartest non corvid birds. He's beautiful, too.
I’ve never been to an airport but these people seem WAYYYY nicer than the people in America I was SHOCKED the first episode I’ve watched they’re all so sweet and helpful
Duhhhhhh
Awww, poor J.R. he is such a cutie ☺️ I’m glad he was able to help the maid.
Thank you so much for your kind words @Donna Rupert. 🤗
6:56 bruh im 20 and I get scared when I cant find my mom in the airport too LMAO You're not alone bro
Same HAHAHA
I'm 14 and I actually gotten used to walking home alone from school. But a few years ago(5 years old), my sister pulled a prank on me.
She told me to turn around and ran away. I started crying and ran into the store my dad went into while crying. The staff looked at me and carried me around to find my parents. At last, my parents punished my sister and never trusted her with my anymore.
Lol 😂 IKR
First time I flew into Changi was 1982 and since then quite a few times to even stay in Singapore, it’s my favourite place. I’ve been to many other airports but I have a love for Changi and the people in Singapore.
Honestly seeing him give the pups a little cuddle before leaving them for their scary flight just warms my heart so much!
-- ohhhh good grief. I was SO had to hear the puppies were not in the system. I thought he was about to say he died. Oh the emotions.
this whole decomentary really shown what is the meaning of servicing the people. every steps matters for us as kind example of lesson in service industry, professional and passionate as it should. The prize was impactful, everyone on the planet knows where the best airport is, The legendary Changi airport. Good job Singapore
I can't imagine how much pressure these airport staff are under to be 'perfect'.
@Cameron Lee - - - how much more effort do you need to put on a smile as compared to a frown ? I cannot understand why would you feel being PRESSURISED just to smile and be polite and help others ? Isn't all these are nature ? Unless you are coming from an environment that promotes just the opposite😀
@Raymond Lee I think they are talking about the pressure to have perfect hair, makeup and nails
I feel bad for the CS that has to deal and think of a solution for the maid with 0 dollars who doesn't wanna go back 😪
Think there's also been some debate/controversy over whether lower-skilled/migrant foreign workers in Singapore have too little bargaining power. In 1 way Singapore's pretty open; with almost 40% of the population being non-citizens. On the other hand over half of that 40% are "work permit" holders (for lower-skilled/migrant foreign workers) who face relatively more onerous regulations e.g. permit to be renewed every 2 years till a max of 18 years, a tax of ~S$300/worker/month, need for health check-ups twice annually, their legal ability to stay in Singapore being dependent on their specific employment (i.e. they can't change jobs without returning to their home country & re-applying), which has been believed to discourage the workers from speaking out against egregious work conditions, for fear of termination which will then lead to their repatriation. I understand the Phillippines (& Indonesia as well, soon) has also asked for maids' placement fees to be paid by their employers instead of by their maids, to help relieve them of their debts, and also as that's been regarded to violate some international workers' rights' conventions (along with the not uncommon practice of employers retaining maids' passports). The reason for that though is that employers want to deter maids from absconding, which would cause financial penalties for the employers under Singapore's immigration laws (a deposit of a few thousand $ has to be put up by the employer to the immigration authorities). Maybe a compromise solution can be found? e.g. splitting the fee between both the maids & their employers
@@lzh4950 The splitting up part would have been fine if the workers from Indonesia went through the formal channels, backed from the government. Thing is there are cases where they just went with the dubious ones and that's harder to regulate.
There not there for free the get payed
Boo hoo its there job live with it they get payed there not there for free
@@stanikzai1419 abuse is still abuse. You can't just throw a measly amount of coins and think it's all ok.
The manner how they are handling all these difficult situations is extraordinary really impressive 👏 congratulations
I may be insane- but I am not too crazy about eating cake that has been in the toilet
Chile.....I am SO with you
Depends on the cake. If it's vanilla, fine. Chocolate not so much 😛
Except it was drugs made up to look like a cake and the authorities had been tipped to watch for the handoff. It might have gotten awkward if the desk agent had encountered the drug dog before handing the package off to the drug mule.
U are not crazy.....
U ARE MAD!?
@@mongkeybuufifi2108 lmao frfr
I guess the grooming instructor lives by “Do as I say, not as I do.”
Thank you!! I was thinking the same thing!
Yes!
She's not getting paid to do herself up anymore; i.e. Do football coaches ever look like football players?
I could see if it was army boot camp but for this…no. As long as they are clean and neat…they are made to look the same.
There is no such thing as missing children, only missing parents :-)
I dont get the joke... oh wait now I understand lolll
I don’t get it ? Can someone explain
@@lmvideosforever8943 ok look as the parents point of view who has kids that are missing they are worried bc their kids are missing and the kids went to the service counter
@@Toothecat oh thank you now I get it
I would mostly agree with this comment, but that little boy's mom was just stupid.
Before Covid hit, I did 24 hours in Changi each side of trip from Melbourne to Paris as a stopover.. so worth it. In that time, I did 10 hours in a sleep hotel.. worked out to be about $10 AU an hour.. and a full body massage.. and a relaxing swim in the pool.. and because I was there long enough, I was eligible for a free city tour each time. I did the day tour going to Paris and the night tour going back to Melbourne. In that 48 hours combined, I know I didn't get to see everything that the airport offers. I would fly again just to experience Changi.
I got lost at Changi once when I was little. The staff were so kind.
Hmm, let me get lost at Changi...
How does a fired maid working in Singapore find herself going back to India with basically no money? Her employer sounds fishy. Did they perhaps withhold rightful salary from a vulnerable migrant worker?
well, she did miss 2 flights on purpose, there's a possibility she causes trouble and her employers had been tolerating her behaviour, either way, its all speculation without the full picture
There are cases where women from India, Pakistan, Bangladesh, etc are sent to Singapore, Saudi Arabia, etc by giving false promises. They are then forced to become maids, their passport is held by their "owner".
They are paid least and are not even allowed to use cell phones or talk to family, or go out for leisure, and other inhumane stuff.
There are apps in these places where one can buy such maids.
Many maids remit all their salaries to their families,some spent away their salaries,some got cheated by friends, some insisted on going back to their country just after a month of working when they are still in debt to the maid agency etc... The maid can made police report if she didn't receive her monthly salary.
@@sunnydaytodayy I recognize its a shitty situation to be in. if she was scammed into coming into singapore, which by the way is a pretty good scam to fall for, lol. wouldn't she then want to leave such horrid working conditions and return to the safety of her home?? she skipped on an already paid flight and missed another. points to a very clear motive to stay in singapore for whatever reason it may be.
There could also be an arrangement for the money to be paid to the agency which then remits the money back to india. Or the employer remits it directly back to india. It depends on each employment contract
I am surprised the mother is not worried that her son is gone missing. She is having a smile on her no words for this lady.
Yes noticed that too.Getting online is more important than her son LoL if I were her I would go nuts not seeing my son for just a second.
This is a great channel. They get the old documentaries that are normally consigned to the archives, probably because they are cheap or free in relation to copyright
Mr. Jay-R Gatdula has that stereotypical disposition of a happy and approachable Filipino.
Thanks for saying that @Jay Dapiosen. 😊
without a doubt, the world best airport! worth spending a day or making a trip there just to be there.
true
i was really worried for the woman fast asleep.i sighed with relief when i saw her walking.i was also really worried about tweety getting put down.i'm so glad he was able to go home.he's the cutest little thing cooing and whistling.and they were so nice to him.
I feel sorry for that woman who was trying to avoid leaving Singapore.
And left with so little after working.
Ive been lost in a mall before when I was 8 years old, and I never felt so afraid in my life
Thank you for taking good care of the animals from those stressful long hr flights. Love Dr. Doolittle♥️
This is another reason to love Singapore. One of the best countries in the world. Always wanting to go back.
This is in no doubt the most beautiful and friendly airport. I’ve never seen such a breath taking sight, of an airport. Love you Changi and Singapore La, I’ll be back soon😍🥰
Best airport indeed, we got stuck in the airport cause the airlines didn't show up at the checkin, no staff what so ever, no emails or calls, and passengers within the same flight has started to pile up. Changi staff took notice and approached us to know what was happening. Immediately contacted the airlines, but no answer, after 3 hours of staying with us and nonstop trying to get a hold on the airline company, someone finally picked up the phone and said that the plane never left from the country of origin and the flight was cancelled, no other explanation was given by the airlines. After one more hour, changi staff still trying to work things out with the airlines and manage finally confirmed that we would be rebooked for a next day flight. They tried their best, while the airlines didn't give two shits about us, none of their staff were present, there's no text, no emails, no calls to inform the passengers that the flight was cancelled. Can definitely say they are the best airport, they even gave us blankets, water and food. While the airline company who should've arranged this, could've given us a place to spend 12 hours, something to eat and drink.
May I know which airline is that?
Yes, which airline? It would be helpful to many people.
This makes me want to visit Singapore just to see this great airport!
those aussies from the cruise were being so nice about their champagne being thrown away, they accepted the rules politely, i was so surprised in a positive way because i thought most people would react angrily cuz alcohol isnt cheap
I read somewhere above that someone said it was cheap champagne, but champagne is still champagne, definitely not cheap by normal means
@@flagel552 It's not an expensive one and probably since they didn't pay for it, they were OK with it being thrown away. Otoh, Aussie airports are equally very strict with their prohibited goods..
Think they could check it in also? But maybe they might be worried of it breaking, or the check-in fees
It costs $12 US dollars for that sparkling wine.
They are probably already used to it. Australia airports have waaaaaay stricter rules than Changi, so they know they were pushing their luck already.
39:25
Staff: enjoy your flight
Passenger: you too
lol
He said "we will"
“which building should i jump off”
It happens 🤷♀️it’s automatic sometimes
He said “red is sus”
I love Singapore, it's the perfectly working multicultural society, people from all over the world not just Asia living and working together, without racial tensions or discrimination, an example for all of us.
We still have racial disputes from time to time and we are still trying to fix that, but I can say that Singapore’s racial discrimination or tension is like children’s play when compared to other countries. I’m always really grateful for getting to live in a very open country. We don’t have to hide our race, our religion and even our sexuality, even if there’s a racial slur or comment, many would confidently stand up for their culture and their beliefs.
Tweety is not a macaw, she's an African grey.
Fr
@@user-qc5qr6uv9k what does fr mean?
@@Mostopinionatedmanofalltime for real
Was also thinking this! Tweety is also a ‘she’ I think as you say, not a ‘he’!
I thought so too! And began questioning my memory 😅😅😅 Has memory gone so bad this pandemic that Tweety doesn't look any close to a macaw?
My dad was traveling home from Myanmar to Canada and layover at Taipei airport in the early morning hours. His wallet had been stolen without him realizing it while he dozed off. He was hard of hearing and disabled. He couldn't call us because he had forgotten to switch his phone carrier from Burmese to the Canadian one. While he was sitting there waiting and looking, a cleaner/janitor lady came up to him and offered him coffee and cake. He was so grateful because he said he was so hungry and the cleaner was a God-send. I still believe in good people.
As an F1 fan, the F1 cargo was a pleasant surprise.
Maybe it the documentary was recorded during September just after the Singapore Grand Prix
@prachi naidu Formula1, probably the largest international racing series
41:03 Thought it'd be shipped by DHL (1 of F1's sponsors) instead of SIA Cargo though. Also since the safety & medical cars still sport the old F1 logo, & since they're being shipped from Singapore to Japan, I figure the earliest this documentary was being filmed is way back in 2015 (2016-2017 would've been _Sepang_ instead of _Suzuka_ circuit immediately following Marina Bay St Circuit in the F1 calendar, while 2018 onward it would've been _Sochi Autodrom_ in place of _Sepang_)
God damn, that lovely guy offering that lady water and food, no wonder Changi Airport win hands down. Big respect to them all
Thanks for your kind words @Dan. 😊
@@jrqgatdula No problem, well deserved
2:23 this passenger has left a cake in the toilet
Do you guys love specific side quests lmfao
The guy who left his cakes in the toilet is Indonesian. Indonesians love to gift cakes visiting friends or relatives.
Loved tweetie so happy he was negative , what a clever boy ..
6:19 me literally watching this on the iPad I lost in there
I'm also watching this from the macbook that I lost there.
And that was 4 years ago!
@@starsoffyre mine was 2 years ago
That Mr. DoLittle's genuine worry for the dogs restored my faith in humanity.
So sorry for that little boy! He was brave!
Proud of you Singapore Changi Airport, hope all staffs will safe and free from covid. Keep up good work.
Everyone is soo professional and the guy who takes care of the animal seems to really care for them and their well being , kudos to all of them 👏
Oh my, the grooming instructor’s own hair is a MESS! 😆😂
Time stamp?
With yellow teeth
It was puzzling to me that she was in charge of looks and behavior 😳.
The best part is if your flight is early morning and you don't want to wake up early to get to the airport, you can check in the evening before your flight and sleep at the airport. Done it a few times. It was very comfy.😊
What timely advice!
I have been to Changi airport, many a times. This is one of the best airports, highly cooperative and efficient staff. GOD bless them.
What a mum, doesn't brother where his Son is, as long she have a phone on her hand
That mother be like "nah this is the best airport in the world, they'll find for me.. or I can make the new one" I can see her sweet smile and busy with phone sitting there like nothing happen.
She didn't even hug her son when the boy was brought to her. She just went back to her cellphone.
i left a cake in the toilet....
Not surprised, i have even made some cake in the toilet lol
I left my shit in the toilet
Imagine saying this to a less understanding person.
my hot milo is in the toilet
@@loosens9999 I want IT back. 😂
Every year, I used to go to Singapore for travel and holiday especially the Anime Festival Asia event. One of the highlights every year is I would be in Changi for HOURS before flight because the airport is just that AMAZING. This COVID Pandemic makes me sad since I was not able to visit Singapore this year. Hopefully next year the travel ban will be lifted :"(
I lived In Singapore for 5 years so I can really recommend CHANGI airport it will be a great experience
There's a lot of my fellow Filipinos are there working at the airport.
Mabuhay kyo mga kabayan
I love yellow-colored Filipina girls very much.
Singapore really is an advanced society. It seems from the outside looking in they really care about each other. I recently watched a documentary about their child protective services and it's really impressive how they operate.
It started with Lee Kuan Yu, a super smart guy, who was the steward of today’s modern Singapore. I believe his son is President now.
A lot of Filipinos seems to be working there ^^ Good work kabayans!
What kind of Vietnamese mother!! Her son was lost and crying but she still was so calm and seating nicely and there’s no signs of her worrying and it seems like she don’t care for the child. What the heck!
Ikr...
She definitely should have her kids taken away from her. She obviously does not even care about her own kids. What a disgrace as a human being.
That's amazing that they send pictures of the pets to the owners.
amazing, qualified and stressful work from all this people, compliments for all those we not ever seen but made possible our trips
I absolutely love their accents! I could listen to an english speaking Singaporean all day.
No wonder they were known as the best airport in the world... Because of their hospitality towards passengers
The staff seem so kind and helpful, especially the guy offering solutions to take their liquid products with them. I have seen some airport staff in The Netherlands where they look disgusted when you have one wrong item. and then they give you a speech complaining and whining. A simple "sorry this is not aloud" is enough.
LAX agents are often the same way.
Been through Changi 10 times. I can safely say that its only getting better.
Changi airport workers are so helpful.respectful and genuinely nice other airports could learn from all this.
"activate the police" ?????????? ACTIVATE THE POLICE lol Lmao. Also, that mother just almost lost her child and she still has no idea while smiling?????????????
It's a legit term, you hear it more often in the military than in civilian life though, like "your military unit got activated".
I love the open terrace to see the airplanes as well as the free massage chairs. My transit flight was on time and I was literally hoping for a delay this airport is a gem.
Hey Jay-R who needs sweets when YOU're the sweetest of them all?
Have a colleague of the same name too & initially I thought his name was spelt 'Jr' instead (i.e. the short form of 'Junior')
@@lzh4950 thought so too, until I saw his nametag haha
This is the cutest comment @Sonder POV. I did my best to help her as much as I could. Thanks for your kind words. 😊
@@jrqgatdula Heyyyy thanks for replying! Haha! I'm Sonder, just a different account. Thanks for your service my man!
Takes a lot of patience. Passengers who are rude or exhibit "airport rage" don't help at all. Airport service agents don't have time to purposely inconvenience you. Misbehaving will only get you detained at airport security.
Drunk ones are the worst.
I live in Singapore and Changi is just so amazing!
She lost her child because she paying too much attention to her cell phone. Maybe.
When u dont know what your talking about! .....Y.....DONT u see you worry about your own life?!. In these TIMES! The phone is my way to REACH OUT TO THE WORLD TO SHARE THE WORD OF GOD! SO STOP ALREADY WITH BAD COMMENTS! GOD IS WORKING THROUGH ME! AND AS HE HAS SAID! THE WORLD TRUNED JESUS AWAY! AS THEY DID THE FATHER ALSO! SO YOUR COMMENTS MEAN NOTHING!!!... TO ME! BE THANKFUL YOUR ALIVE! BECAUSE! NO ONE IS PROMISING TOMORROW TO U! BELIEVE THAT!!!... AMEN! AND AS ALWAYS! GLORY BE TO GOD! AND HE'S SON JESUS CHRIST! AND THE HOLY SPIRIT! WHICH!!!... MY PEEP'S!!!... MY!!!...PEEP'S!!!... MY PEEP'S!!!... IS ONE IN THE SAME! AMEN! 💯🥰💌💝😇🎁🎄💌🥰💯💯💯💯💯💯💯💯💯💯😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇😇
@@veronicasvibes3200 so you would lose your kid to be on social media...... interesting. Please don't have kids
@@veronicasvibes3200 God isn't real
@@veronicasvibes3200 shut up.
She didn't even get off her ass to go look for her own child.
JR is a filipino. Just by the accent and his hardship in pronouncing the letter S. It's cute! Hahahahaa
He is very sympathic
Yes I am a Filipino @Tet Alfante. And it's true that pronouncing words with the letter S is difficult for me as I have a lisp. Haha
“Tweety” is an African Gray PARROT ... not a macaw
Yeah I couldn't miss that ridiculous assertion. It is not even close to being a macaw
I looked for this comment before I wrote it out myself. Hahahahaha silly people didn’t even try to Google what kind of bird that is.
Adios champagne bottle (confiscated by security). Fortunately, it looked like a common bottle of champagne (relatively inexpensive and available everywhere). Just sentimental value because given by ships captain.
very accomodating and friendly airports employees,salute to this airline good services and nice employees.
That Changi Experience Agent, Nina Sharifuddin 6:29 seems such a lovely lady. 😍
TWEEETY IS nOt A MacAw. TWEETY IS A AFRICAN GREYYYY
One thousand flights a day is crazy and wish these workers well!
I miss my time in Singapore throughout the late 90s to early 2010s. Flying out of Changi every month never bored me. The best airport to me.
Feels weird seeing the crowd now that covid is on the loose
This was filmed way before COVID -19 . This channel re-loaded it
@@yoojihoon97 well it's obvious. Have u seen the airport now?
I’ve heard nothing but pleasant things about the country so this doesn’t appear surprising at all. Appreciate professionalism and empathy from anyone working with the general public. I’d say one of my favourite airport experiences had to be in Bangkok. I look forward to visiting Singapore one fine day!