DOLCE GUSTO - Common problems and how to fix them | Nescafe, Krups, DeLonghi
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- Опубликовано: 23 авг 2024
- Hello guys and welcome once again to a new video.
I saw a huge interest in the past period for my videos regarding coffee machines. I assume this is because a lot of us are using more and more our machines in this period and eventually they break down.
That’s why I thought it will be a cool idea to share my repair experience and show you the most common Dolce gusto machines defects and how to fix them.
1. My Dolce Gusto machine has low water pressure. 0:45
2. My Dolce Gusto machine not pouring water/coffee 2:01
3. My Dolce Gusto machine is leaking water under the unit 2:49
4. My Dolce Gusto machine power button is flashing or turned amber 3:46
5. My Dolce Gusto machine start brewing and then turns off. 4:22
How to clean the diffuser needle : • DOLCE GUSTO - Not pour...
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1. My Dolce Gusto machine has low water pressure. 0:45
2. My Dolce Gusto machine not pouring water/coffee 2:01
3. My Dolce Gusto machine is leaking water under the unit 2:49
4. My Dolce Gusto machine power button is flashing or turned amber 3:46
5. My Dolce Gusto machine start brewing and then turns off. 4:22
Mine doesn't have the needle cleaner attached and doesn't pour any water
How can we order the blue piece? What’s the reference? Is it the same for all Mini Me versions (mine is different from the one on your video)?
Thank you in advance
Are you referint to the Box looking capacitor? If yes, you have to open your machine and see the exact value. It is usually between 220 and 600 nF.
@@benassy69 thank you for your advice
I’ll check. Any particular website you recommend the purchase?
It depends where you are located due to transport costs. Best solution is AliExpress or mouser.com
Thanks to you, I have just saved a Dolce Gusto Melody 2 which was turning off when making a coffe :)
Replacing that large capacitor that you have mentioned did the trick.
Brilliant advice Adrian. I followed the instructions on cleaning the pin and fixed the problem. Great pity that the manufacturers could not have made the same guidance easily available when they sold the machine.
Adrian, thank you for generously sharing how to fix ☕ makers. I bought a new machine, but thanks to you I can send it back. Like my old one better!
Thanks man! Great work.
When my Dolce Gusto was blinking red, I read on the web that un-powering the machine and powering it up again would work. And it did.
When we think about descaling a Philips Senseo, it is absolutely wrong to use vinegar. This will damage the rubber and pipes.
Only use the prescribed descaler liquid.
Thank you!! I am the happiest - thought I had to get rid of the machine but shes a true fighter! All fixed
True, I thinking the same thing if I should get rid of the machine if there's any problem
Thank you! The addition needle from machine and long press power button solving no water pouring issue! Thank you so much!
Thanks, Adrian! Best regards from Bulgaria.
Amazing video Adrian! Thanks for the tips as it help fix the issues with mine! 💪🏼💪🏼
You are DA man. You saved my coffee and my sanity. Tried the vinegar trick on a Dolce Gusto Melody. Thanks. Subscribed.
Glad it was helpful! Take care!
Ooo. Tq. I bought a new one. Should discover your channel earlier. My old one cannot dispense water anymore. I thought spolit. Now I know why. Am going to repair it based on your tutorial.
Thank you for making this very helpful video. Especially in 4:20 part. I encountered similar problem, so I check the capacitor and turned out one of the capacitor is bad (the capacity was lower than stated). Finding the right capacitor is quite difficult in local electronic store. I have to bought it online from overseas. After replacing the capacitor my dolce gusto already back to normal.
could you please let me know the capacitor code? I got the same problem and i'd like to get it before taking it a part.
Usually it is a box capacitor 0.68 uF 275 Vcc or you can find it also as 680 nF 400 Vac
Thanx for workshop and help. I have a Color Dolce Dolce. The capsule holder does not pierce the coffee capsule when I close it. Help, I miss my coffee. Keep up the god work
Thank you Adrian, nice clear instructions, problem solved ☕️☕️☕️
I have the old KP160 model. I’ve followed everything recommended with unblocking with the pin but it just won’t work. It makes noise like it’s trying to pump but doesn’t take any water from the tank or pump anything out. Totally bricked. Then it flashes the descaling warning.
I read somewhere that it could be the solonoid valve that’s preventing this. But I just can’t find any replacements for such an old model 😞 let alone any that are cheap.
Thank you so much for this informative video. Mine does the last part but only when its in brewing hot water, i tried with cold and its ok. Is it the same thing?
Same here. Did you solve the problem ?
Adrian, how to remove the main board so i can check if the capacitor needs replacing as my machine only pump water for a short time and then switches itself off. Many thanks
Worked a treat! Thanks.
Hi there! Mine just stopped water flow, do you have any idea what is wrong? And if can be fixed? Thanks
Bardzo dobry film, bardzo dobry angielski (z mocnym akcentem) ale wszystko zrozumiałe. Dzięki 👌
For the gasket, you don’t need to open the machine, use a small knife or screwdriver to loosen and free the gasket. You can put the new one in the hole in the same way. Saves having to unscrew anything!
Did you try ?
@@rifkitor2413 yes it worked perfectly
Sorry where do you buy the gasket?
@@evesis40 I bought it from Amazon in uk it was £3.00
First advice helped, thanks a lot mate! Have a nice weekend
Hi, thanks for all your valuable information.
I accidentally dropped my coffee maker (about 5 inches). Now is not pouring coffee, not even making a sound. Goes on as normal. Would be any way to repair it? Thanks for your advise.
Hello Adrian, what if while brewing coffee water leaks from the top where the coffee capsule is, then flows down the housing behind the cup and does not go to the water trough but to the countertop, does replacing the part number ms-622718 help solve this problem? 🤔
Fixed mine in seconds, much appreciated thank you so much.❤
You are my hero thanks this tipps for piccolo.🎉😊
Hello Adrian, sorry for my english, but i try to explain you my problem with my Dolce Gusto machine, and i hope you will help me to solve. When i move the lever on the right for supply hot water, it not come back and the water continue go out, and it not stop until i not move it back. If i try move the lever on left for use cold water it back depending by the program i selected. What i can do for fix it? Have you a video for it? Please help me. Ciao
Thank you Adrian, very usefull
Hi Adrian,
Thanks for the helpful video. I have problem number 5, that you mentioned in your video, however I'm not sure where I can get a replacement blue capacitor.
Try Amazon
The manual clearly states Not to use vinigar as a descaling agent, so unless you're desperate for a coup of coffee I'd recommend a quick trip to the supermarket.
Hi Adrian, we replaced the 3 capacitors (we had the 5th problem), after remounting our DG MiniMe does not heat the water, what could be broken?
Thanks for the top tips.
Adrian thanks for sharing your experience with us. Mine is one n.v Nescafe dolce gusto genius. I bought it last year . Yesterday I went to make my expresso coffee and the power button is not working . I changed the plug but nothing happened, do you have one idea about this problem? Thanks.
The adjustable drip tray lever doesn't do anything on my Mini Me unit, it seems to be broken.. Basically it only drips minimum amount no matter which level i have it on
White vinegar or i use lemon juice you buy in the supermarket also you can do this to your diffusers that clog up works wonders
Thanks i fix it, you are the best
Many thanks
dear Adrian
I have a mini me that seems to have a capacitor issue. I have stripped the machine and remove the PCB There are 3 yellow box electronic component 2 large and one small which one is the "capacitor" as I cant see any capacitance markings. Could you please advise and if you have the capacitance so that I can purchase.
Thanks a lot it’s helped me
Hi Adrian thank you so much for the videos it's like having my papa again helping me fix!
My dolce gusto is the EDG200T PLUS I have no water flow power is fine but it's sat at my mom's house for several months during covid and I have it back now only no water flowing can you please help?
Thank you for your clear videos. I have an issue with my nescafe dolce gusto Delonghi. I use the machine mostly to make cappuccino and suddenly I start to find milk pouring out of the base. If I don't check every day, after a couple of days I find... cheese under the machine and over the top where the machine is. What can I do?
Your problem is with the diffuser plate. Buy a new one and change it.
I have a dolce gusto mini me that in cold is normal, but when I brew in hot water it turns off after couple seconds, it has 2 safety capacitor, change both?
Thanks Adrian great video but my issue wasn't covered. My power button doesn't work at all. It's like there's no power at all. Is it the thermal fuse? Can you help please?
my dolce gusto jovia keeps flashing red and doesn’t turn green, it goes green to pour cold water but doesnt turn green to pour hot water
This is what mine does too,
Hi Adrian, my dolce gusto coffee machine lights refused to be switched on. I have checked the electricity and the adapter. It's not the same machine like the one in video.
Hi, my dolcegusto starts flashing red right away when i turn it on (not yellow or green) and it doesn't work. Can you tell me what I can do?
Thanks
Quick red flashing button not followed by a green light means hardware failure. Can be a faulty pump, magnetic sensor or something from the main board.
A great video thanks
Hi Adrian, I have the De'longhi mini me and it only worked properly for around 1 week. regardless of which setting you have the slider set to, it only pours for around 10 seconds then stops as the lever switches back to the middle position. Happens the same on hot or cold setting. Any ideas? Thanks
Did you ever find a solution ?
Hi Adrian, thanks a lot for the video. It is really good and my machine starts brewing and then turns off; i think it is the i.e. capacitor.... Where can I buy it? My machine works running cold water but when I switch it to the hot water it stops = switches off the machine after 2 seconds. Do you think also it is the capacitor? Looking forward to hearing from you.
Hi . Look like a typical bad capacitor behaviour . Depending where are you from you can buy it from different sites or vendors like mouser.com digikey or AliExpress. I live in Romania and I found them at a local radio repair shop.
I’ve changed the washer but still my machine is leaking under it. Any other options to use please?
Many thanks
Hi Adrian, my doce gusto mini me machine works fine on cold water. But when I flick the hot water it starts up for a split second and turnds off completely as if the power button was not pressed.I see that some other users asked similar questions in the comments. I'm not sure if I missed your response or is it a problem not financially worth trying to fix? I don't like throwing electrical goods in the bin due to environmental concerns more than anything. Your input would be much appreciated. Thanks
Hallo. Test the thermal fuses on the heater. One of them might be blown.
Hi, I wonder if you can help my machine is broken, I thinks it’s more mechanical than electrical. It’s to do with the pod collector and when you push the bar down to pierce the pod. Can you help?
Hi bud great video my unit has problem where the top lever dose not hold over and stay in place you have to hold it . Says on the bottom type 9770
Hi ! Seems like you have a spring that got loose in the head of the unit. Might be an easy fix but to open and access that part of the unit is somehow difficult.
I just fixed my machine by using that hidden needle! Thank you!
Hello, i have some problems with DOlce Gusto, the led is green but no hot water ? what can i do ? Thanks
change the capacitor saved my life :)
Useful! Top men👍
Hi Adrian My dolce gusto is leaking water at the top. Your advice would be greatly appreciated. Thanks.
Hi Adrian !
I need help !
The rubber seal has been replaced The plastic transparent water tank is leaking water not from the coffee machine In the water tank ( KP100 600ml)
it includes a spring with a rubber sealing ring
how to replace this ?
Tommy
Did you had problems with coffee starting to pour out, only to stop, often with a bit of a pop, then it starts leaking on the sides of the pod.
It seems on settings of 3+ (delonghi piccolo), that happens more. If the coffee is shorter, it will probably be okay.
Hey adrian thanks for the video!
My machine turns on, put out hot water and then the red light is blinking and it doesn't turn green until i turn my machine back, and then again hot water and red light blinking, what can i do???😢
Hello. Had this issue several times. I always changed the main board.
Do you have the part number of the water caskets for the water leaking issue?
The little handle that you push down to pierce the pod is loose on my machine and won't pierce pods. Can this be fixed?
I changed the tank gasket of the Circolo and the Genio without opening the machine it was so simple ! Look for the video showing this in YT.
Great video
Thanks I followed all the step first by cleaning the needle.., working, the light flash green and red (assume indicating descaleing but can due no water coming out). Now I havent used machine or 2 years, i can feel the pump (motor getting little hot, not hot. I making the normal brewing noise but no water coming out). Any advice would be great (if you still getting notification from this is over a year you posted this)..thanks
Hello. Red and green light means no Walter in the tank. I assume You babe an Air pocket in the system. Trybtobforce Walter into the Walter intake when the machine ia working.
@@benassy69 helluu. I had the same problem with him, can u tell us more detail how to fix it :( pleasee. Thank you a lot
My machine is leaking water out the side of the coffee pod holder. It seems to pour normal then half way through the water backs up and pours out the side. I have replaced the part that the needle is located in. Any ideas?
Hello thank you for your advise. My Jovia leaks water above the the pod holder, can you help with this please?
Take a look on my videos I have one addressing exactly this issue. Basically you have to change the diffuser plate but I have a video explaining how to fix it with 0 costs.
Hi Adrian, my machine still cannot pouring water even I cleaned the ejection hole with the needle and open the cap as you teach in this and Another video. May I know what should I need to check ? Tks
Hi. You might have a blockage internally. Do a discaling !
@@benassy69 Thanks! But do I need to dismantle the machine to do it? It seems somewhere blocked the flow and liquid solution can do it without dismantle the unit?
can u help me please, I recently bought a refillable capsule but when i use it , it opened itself and pouring the coffee powder and water while extracting the coffee although I closed it very well before I start
Hello, I have problem with kp1006, power buton dont lighting, I check inside, machine got power in all places but power buton dont lighting and can't turn on machine.
Do you maybe know what is problem, machine got smell and been hot and stop working
hi, mine stays on while the hot/cold water selector is in position 0. connot disconect exept removing power plug
On KP270A what does red light blinking and goes of mean
Hello, I have a dolce gusto esperta 2. I went to use my machine after 6 months and the light turns green, but there is no pumping sound and no water comes out when I press either hot or cold button to brew. It seems like the pump does not work at all. I owned my machine for 5 years and have never descaled it. Is it too late to descale?
Your problem is the Hold sensor. In the capsule try there is a small magnet. Maybe you lost that magnet.
Any suggestions on how to fix the pump? I mistakenly started de coffee machine withouth the water vessel on and it must have air inside. Tried to turn off and then start again later bot no luck. My machine is Dolce Gusto Esperta 2
Top the water thank an let it run for 20 seconds then stop. Do this step several times the pump will work again.
Hi Adrian, I bought a adapter so I could use kfee capsules also, but now the machine wont work with regular nescafe capsules. Can you tell me how to reset. It also wont run water. It will only doanything with the kfee adapter. Please help I am very poor and bought this used can't afford new machine
I descaled my Krups DG by tearing the plastics down, put the device upside down so the vinegar could reach the pump and it worked. But then I assembled it back again and pump was no longer working. I did check the fuse but it was fine. Maybe the pump broke down? Everything else seems to be working; the boiler, the button, there is power in the circuit ...
Thanks, its helps
Mine was not pouring water and I did like you said but like think I have put the infuse wrongly and it is stuck inside would you help me please
Bună ziua Adrian! Thank you for interesting videos. My machine ran well but it was leaking. So I opened my Mini ME KP120110 HG1-0516R and followed instructions to exchange clean sealing ring etc. After that I started the machine for use. Pushing the start button the lamp went from slow blinking red to green for heating. Just normal procedure. I switched the lever to right to start......quiet and the lamp went from green to quick red blinking. No noise but the heater worked and went hot. Neither I touched the pump nor the electrical connections. What went wrong? Can give me us a tip how to fix it? mulțumiri și salutări. Michael
Hello. Rapid red blinking means that something is wrong with one of the components. Maybe you have to bed a connector somewhere and now it does not make a good connections. Try pushing all connectors a bit and see after. Good luck!
@@benassy69 Thanks Adrian, finally, i have to admit, it was the not inserted capsule holder. After that it works fine again. Just in case somebody has the same problem. Great channel Adrian I will follow you!
I am glad you managed to figure it out. Enjoy your caffe!
Please show lattissima touch water leak fix
Hi, today I use my machine as usual but I don't know what happened, water not coming and I stop the machine then try to open the cover to remove the capsule but cover not open everything stuck, can you help me please?
Mine is auto turning off,where can I find that part to replace?
Hi Adrian,
our machine flashes red and then the light goes off. It eventually works once this has happened about 11 times. is this a capacitor or heating up issue?
it does the same for me, how do I fix it?
hi, at 4.55, where can i get this capacitor, please?
My Dolce Gusto machine power button is on top and need to replace it wont turn on ?
Hi Adrian, I am facing a problem with my newly bought Genio 2. The machine was dirty when I tried to use a reusable capsule, then I dismantled the machine and cleaned inside of it. After cleaning was done, and the machine was fixed back, the level doesn’t hold at either the hot or cold water side, but returns to the center instead, and the pump doesn’t work as well. Do you think if there is any part that has been damaged when I dismantled the machine? Thank you.
Hi. Make sure you have all the connectors pushed it firmly. Pay close attention to the switch connector and the one that says HOLD.
Thank you for your prompt reply. Will try it and confirm again.
Hello my pump doesn’t do anything at all when I turn the switch to cold or hot water…. Would that be a motherboard problem? Thanks!
I had that problem befofe, my pump was done, so i bought another machine.
Hello Adrian， Could you please give me some advices ? The lever of the machine turns back to the middle automatically , not pouring water. Is the pump stuck inside?
Hello. Do you hear the pump working?
@@benassy69 Thanks for your reply. When I hold the lever, I can hear the pump is working, but without pouring water. The lever will back to middle once I let go.
Could be that the switch which is moved by the lever is defective.
@@benassy69 thank you！I will try to open it up to see the problem.
this saved me
I bought the mini me dolce gusto. And when I go to make coffee, the lever trips its self off. So I only get a spit full of coffee. There is no trouble shooting for this. Can you help or anyone advise.
Thank you for the videos. My machine temperature selector lever is not working. When I brew, I push the lever to the right for hot water but it won’t stay in place, so it kicks back to neutral. I have to hold the lever in place manually. But the coffee comes out weaker as it’s hard to tell when to stop. Also the water is not as hot so I need to microwave it after
Which model you have?
@@benassy69 Mini Me by De’Longhi
On the lever, when you select the length on the brew does the light level moves accordingly?
@@benassy69 yes it moves easily, the light is green, it even brews well with water coming out. However when I push the selector to the right, it doesn’t stay in place, and so it doesn’t automatically kick back to the neutral position. Moving it back manually to the neutral position turns the blinking red light on for a few seconds as though I just finished brewing a cup.
În this case I presume the switch might be broken. I can only presume since I cannot diagnose it in the shop. Never had this problem yet.
Hi Adrian. Nice video. I have a dulce gusto circulo flowstop. The choice between a cold and a hot drink is not done by a lever (changing from hot to cold with a middle position) but with two push buttons: a blue one for cold drinks and a red one for hot drinks. When I push the blue button, it works. (I hear the pump running and) Cold water is comming out. When I push the red button, ... nothing happens (no sound, no water). Would you help me?
Hi. Sure. This is a common problem. You have to access the red button and reposition the top part (metal) on the center position. I had this problem on a different machine. If this is not the issue the is something with the wires going to the button itself. Maybe a bad connection.
@@benassy69 Hi Adrian. The button looks fine. I can push it in, and when I releaese it, it just comes out to it's normal position. I suppose it is a bad connection then ... Thank you.
Hello Adrian, I have such a question, if the diffuser was inserted incorrectly (not at an needed angle) and now the front part of the difusser is holding and the rear is not, can I get it down? I tried to get into this little hole with a paper clip, but it doesn't open so easily now.
Eventually you will get it out. Push gently on the tab with the paper clip and try to wiggle the diffuser while doing it.
@@benassy69 thank you for your answer, I'll try it this way
My old genio won't pour, but I can't try your solution because the lever or cover over the capsule is jammed.
Hi Adrian, I can’t close the lever after I slide the pod drawer in. It was very hard to close lately and now can’t close it: can barely close it without a pod. Have cleaned needle and descaled but no luck. Any suggestions?
Had the same problem. It's due to a build-up of coffee grains and dried milk in the head just behind where the pod tray slides in. This stops the tray seating properly, which then stops the lever going down when the tray is in. Unplug the device, remove the water reservoir and then clean out the gunk with a damp dishcloth - mind you don't prick yourself on the needle! After a couple of cleans, insert/removal/re-insert of the pod tray you should find that the lever starts to drop properly again.
Hello I don’t know if you’re going to read this; but my gusto machine is stuck on xl cup and won’t let me adjust the amount!
Could you please help me and show me how to fix it or should I send it to maintenance
Thank you 🙏
Hello. The switch ia fitted with a sping. I think the mechanism got stuck. You have to dissasamble the unit to fix it.
Hi Adrian, my Picolini was ok now suddenly try to turn power on and it is not coming on at all, what do you think what I need to do and how much cost if fixing it pls. Thank you.
If you are in UK try checking the fuse in the power plug. If not try to she if one of the fuse from the power cable are blown. They are located on the upper part of the heater element.
@@benassy69 Thank you for your advice, I will have to take it apart to investigate the problem.
My dolce gusto pushes the water from the whole round capsule place, not only from the needle. I tried to clean the needle, but it didn't give me any result 😢
I have a dolce Gusto genio , the volume selection is not working , above the machine is a wheel that I suspect it operates that function , I move the wheel back and forward but nothing happens , how can I fix it myself?
Yes. Clean the wheel with some alcohol.