I just fucking LOVE YOU sooo much XD You have made this purchase, just so REAL for me. Lots of videos out their promoting this product. But you have eased my mind, and totally explained how this works. So well done mate. I was worried if one of our cats would be trapped outside, not be able to get back in. Your video has made me right now buy this product. Well done, get that promotion x We don't need fancy videos, we need REAL ones. Which is what you have done x Just loved your video. Thank you x
My flap was only put in today but even with the Manuel I'm not sure which button to press to get the chip recognise. I'm going to use it for my dog so I hope I can figure it out. Mine is all digital operated which is nice but obviously more complicated for me. But great that you explained it so well. ,👍
Same issue here!! Caught the little robber a few times! Poor Mia is only small and this other cat seems to be aggressive! Going to try this!! Thank you for the review! Hope tilly is enjoying her full bowl of food!!
Thank you for the review, mate. This was way more informative than sales videos and such. I'll be getting the same flap for my cat so I don't have to open the door for her every hour or so.
I’ve just purchased this exact one today from my local Pets At Home. I spoke to a member of their staff telling them that my cat Honey, is 11 yrs old, very timid and shy of strangers, is getting very upset and distressed due to another neighbouring cat coming through her cat flap and eating her food. We know this for sure as we have security camera front and back. My cat Honey is my fur baby, and as much as I love cats, my baby comes first. We’ve fitted the new flap today, and put the batteries in. I got her to put her head through in order for it to read her chip. All seems to be working, she’s been out through it. She was a bit nervous coming back in as it made a clicking noise(to be expected) but she did it. Hopefully this will now be the end of neighbouring cats coming in. We’ll just watch our camera footage of them trying, and we’ll laugh. Hopefully they will get bored and come to know that they can’t get in. Fingers crossed. Love and respect to all you cat lovers 👍🏼❤️😺🇬🇧
@@ProductReviewsHelp Honey has only used it once since fitting it yesterday. Yes she too is also nervous of the clicking noise. I keep reassuring her. Hopefully she’ll start using it ❤️👍🏼
We’ve had a new door fitted this week and chose the same microchip flap like yours. One cat had no problem. The other is scared of the clicking noise and disappeared for 24 hours in protest. He returned but was very suspicious of new door and flap. We took the batteries out and he will now use the flap. Won’t put them back in for a while, let him get used to it and try again when we are home all day. Fingers crossed.
Can anyone please let me know if it would work for/against your own cats? I have 3 cats and only want 2 of them to have access into the main house from the cat run. As the third will run away and stay away for weeks at a time often only coming back when he’s been injured and required veterinary treatment. I wonder if I buy this will he be able to just closely follow the others through the flap before it locks again or will it close behind each cat?
bonjour, ma chatière SureFlap Petcare n'a fonctionné que 2 mois et demi en reconnaissance de puce. Le service après vente me dit que ce n'est pas réparable , et qu'elle n'est plus sous garantie vu que j'ai attendu d'en avoir la nécessité (présence d'un intrus) pour mettre en service la reconnaissance de puce. Je déconseille donc fortement ce produit qui s'est avéré non fiable en ce qui me concerne.
There's a couple of reviews of the larger model, saying a clever cat can still get in hoooking the door to the outside with their claws, when it's in the in/out mode. The little lock apparently only locks it from the inside, so the door can't be pushed in, but ca be pulled out. Thoughts?
@@ProductReviewsHelp I have since bought and installed this flap. It would have to be a cat equivalent of Albert Einstein to open it from the outside. It also has a special mode, which can be activated in the settings, that engages the outside lock when an unprogrammed cat tries to pull it ope from the outside, so thumbs up. Our cat also learned how to get in on day one, not deterred by the click. Couple of days in, she still needs a little encouragement on the way out, but I'm sure she'll work it out.
Would this stop my second cat getting through? He is v smart and when a normal flap is set one way he just gets a claw in and pulls it forward. Sometimes he whacks it enough to catch it on the reverse bounce. He is very food motivated. The reason I want one of these is so the other cat can eat at his own pace in the pantry.
lol I'm looking for the exactly same info as you do. My 2 cats needs to eat different food, and one of them is really food motivated, too. If you happen to know a solution pls share with me. I'll keep searching as well.
Mine has stopped working. I figured the batteries died but the red light still comes on when pressing the button but it won’t clip open anymore, no clicking sound either. Is it broken would anyone say? 🤔
Now that you’ve had the door a few months, how are you liking it? Has it kept your unwanted visitors out? Im looking at installing this into my door but am afraid to cut the door if it’s not a nice product.
Hi Julie, it’s still going strong and Tilly is still finding it really easy to come in and out we’ve had no problems with other cats because they can’t get in, we would recommend it, so glad we bought it.
How fast is this one to unlock? It seems pretty quick in the video. I ask because I have a Cat Mate one that takes about a second to unlock. This leaves our cat vulnerable to being attacked from behind by the neighbours' cats who she frequently gets into fights with!
Hi John, as soon as Tilly put her head near the flap it unlocks then she just pushes through and into the house. It is really good we've been very pleased with it, we still haven't had to change the batteries.
@@ProductReviewsHelpjust want to say how much I appreciate your video. I’ve bought and fitted the exact same one today due to neighbouring cats coming in. I’ve left my own actual comment in the comments. Hope Tilly is well and loving her new flap. Thank you for your video. Much love from Warwickshire 👍🏼❤️🇬🇧
@@ProductReviewsHelp we’ve got security cam in our back garden and we usually get to see the feline intruders on, but last night( first night with new flap) none turned up 😂
Hi, I was wondering which size you bought. I see they have 2 sizes, and i think the small one is big enough, but it says the opening is 12cm wide, while my old one is 15cm. The hole in the door does seem to be the same size, but has the small one really just a 12cm door? Your cat is bigger then mine, so if you have the small one, then I think my cats can do it also
I got the small to medium but my boy got stuck ,so had to get the pet door which is larger only had it fitted yesterday, but he seems very scared of it ,I am so worried he won't get the hang of it any tips welcome, great review thank you
ive watched the video and I am 99% certain shes the same cat. I just wanna make sure you didnt lose her only as this cat has come from a rescue home and has only been around my area for a few months.
Hi Robyn, thank you for your concern but rest assured Tilly is safe and well with us here and still enjoying using her catflap, the cat coming to your house is an imposter! Haha.
@@ProductReviewsHelp thanks so much for letting me know glad to know she’s ok. I would be happy to send you a photo of this tilly she’s literally identical. I will see if there is some way I can share photos online with you.
What about the micro chip imbedding into the cats skin. Is that safe? I cant do a collar, because that could be dangerous for my outdoor cats as it is something that could get caught on a fence or tree.
You can get emergency break away collars. We buy a bunch for our cats and when they break we just put a new one on. The microchip is a standard thing in the UK, dogs and cats both have them. I think dogs have to by law now, could be wrong. A think you can have it done at the vets and it's a tiny thing that doesn't take long at all.
@@spaldychops Thats a great idea for breakaway collars, never knew! My cat goes in tomorrow for an imbedded chip and im installing the sure flap door! Time for her to get her lair back from the family of coons!
You should purchase a snag free cat collar. They are designed with an easy release if cat gets caught/ snagged on anything. They are available widely in most stores 👍🏼
@@lynncarter3565 Good to know! We got them chipped and are still trying to get them to use the door lol. They are not a fan of the sound it makes when it unlocks.
Unfortunately not, you can’t stop one going out and not the other because it doesn’t work by microchip to go out only to come in. You can manually lock it to stop cats going out but then they’d both be in.
@product review help do you still have Tilly only as I am in Newport South Wales and Tilly in this video looks literally identical to the one who comes to my house every day can you please contact me back. thanks
@@jimmywoodman84 yes when your other cat has been chipped you'll be able to sync them both to the cat flap so they will be able to come and go as they please and no other cats will be able to access the flap. It works very well our cat took a bit of getting used to it on the first day but she's fine now and that nasty big tom cat doesn't steal her food anymore. Lol.
Hi. One of our cats is fairly big. Im not quite sure but ill guess he's around 7kg. Im not sure which size sureflap to buy.... the 14x12cm or the xl thats about 18x18?
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Tilly is brillant! Awesome tutorial and demonstration!
I've just had a new door fitted with this catflap installed, thanks for your informative video.
First time catflap buyer and your video helped me out. Cheers.
I just installed this cat flap but didnt understand it. Thanks to your video I do now. Thanks !
I just fucking LOVE YOU sooo much XD You have made this purchase, just so REAL for me. Lots of videos out their promoting this product. But you have eased my mind, and totally explained how this works. So well done mate. I was worried if one of our cats would be trapped outside, not be able to get back in. Your video has made me right now buy this product. Well done, get that promotion x We don't need fancy videos, we need REAL ones. Which is what you have done x Just loved your video. Thank you x
Thanks, glad you like the video.
Update on the purchase? Is everything working ok
My flap was only put in today but even with the Manuel I'm not sure which button to press to get the chip recognise. I'm going to use it for my dog so I hope I can figure it out. Mine is all digital operated which is nice but obviously more complicated for me. But great that you explained it so well. ,👍
Fantastic review thanks so much Tilly!
Glad you like, Tilly says
Same issue here!! Caught the little robber a few times! Poor Mia is only small and this other cat seems to be aggressive! Going to try this!! Thank you for the review! Hope tilly is enjoying her full bowl of food!!
Thank you for the review, mate. This was way more informative than sales videos and such. I'll be getting the same flap for my cat so I don't have to open the door for her every hour or so.
Happy to help, hope your cat likes it.
This is the best review of this product, nice one. My cat Saffy looks almost identical just a bit lighter at the back ;)
Brilliant review. We were thinking of getting one of these for my kitten Cali.
Thank you for this video!❤
installed and seems to work but if i press the door a few times it will open for me... ?
I’ve just purchased this exact one today from my local Pets At Home. I spoke to a member of their staff telling them that my cat Honey, is 11 yrs old, very timid and shy of strangers, is getting very upset and distressed due to another neighbouring cat coming through her cat flap and eating her food. We know this for sure as we have security camera front and back. My cat Honey is my fur baby, and as much as I love cats, my baby comes first. We’ve fitted the new flap today, and put the batteries in. I got her to put her head through in order for it to read her chip. All seems to be working, she’s been out through it. She was a bit nervous coming back in as it made a clicking noise(to be expected) but she did it. Hopefully this will now be the end of neighbouring cats coming in. We’ll just watch our camera footage of them trying, and we’ll laugh. Hopefully they will get bored and come to know that they can’t get in. Fingers crossed. Love and respect to all you cat lovers 👍🏼❤️😺🇬🇧
Tilly was a bit nervous of the click at first but soon gained confidence and now pops in and out with no problems.
@@ProductReviewsHelp Honey has only used it once since fitting it yesterday. Yes she too is also nervous of the clicking noise. I keep reassuring her. Hopefully she’ll start using it ❤️👍🏼
We’ve had a new door fitted this week and chose the same microchip flap like yours. One cat had no problem. The other is scared of the clicking noise and disappeared for 24 hours in protest. He returned but was very suspicious of new door and flap. We took the batteries out and he will now use the flap. Won’t put them back in for a while, let him get used to it and try again when we are home all day. Fingers crossed.
Hope it works
Well, it's been a year since your comment. Did it work?
@@calidag yes it did!! Wouldn’t be without it.
What is the draft like?
How to program a flap with a cat ?
Great review thanks!
Thank you Graham.
Just put in. The cat came in with the microchip but it doesn’t close once he’s come in. What do I do now?
Can anyone please let me know if it would work for/against your own cats? I have 3 cats and only want 2 of them to have access into the main house from the cat run. As the third will run away and stay away for weeks at a time often only coming back when he’s been injured and required veterinary treatment. I wonder if I buy this will he be able to just closely follow the others through the flap before it locks again or will it close behind each cat?
Thanks for the review
bonjour, ma chatière SureFlap Petcare n'a fonctionné que 2 mois et demi en reconnaissance de puce. Le service après vente me dit que ce n'est pas réparable , et qu'elle n'est plus sous garantie vu que j'ai attendu d'en avoir la nécessité (présence d'un intrus) pour mettre en service la reconnaissance de puce. Je déconseille donc fortement ce produit qui s'est avéré non fiable en ce qui me concerne.
i was talking to the cat: come in, you can do it
Tilly did great!
There's a couple of reviews of the larger model, saying a clever cat can still get in hoooking the door to the outside with their claws, when it's in the in/out mode. The little lock apparently only locks it from the inside, so the door can't be pushed in, but ca be pulled out. Thoughts?
I can only say that no cat has ever tried or succeeded to enter from the outside.
@@ProductReviewsHelp I have since bought and installed this flap. It would have to be a cat equivalent of Albert Einstein to open it from the outside. It also has a special mode, which can be activated in the settings, that engages the outside lock when an unprogrammed cat tries to pull it ope from the outside, so thumbs up. Our cat also learned how to get in on day one, not deterred by the click. Couple of days in, she still needs a little encouragement on the way out, but I'm sure she'll work it out.
Would this stop my second cat getting through? He is v smart and when a normal flap is set one way he just gets a claw in and pulls it forward. Sometimes he whacks it enough to catch it on the reverse bounce. He is very food motivated. The reason I want one of these is so the other cat can eat at his own pace in the pantry.
lol I'm looking for the exactly same info as you do. My 2 cats needs to eat different food, and one of them is really food motivated, too. If you happen to know a solution pls share with me. I'll keep searching as well.
Mine has stopped working. I figured the batteries died but the red light still comes on when pressing the button but it won’t clip open anymore, no clicking sound either.
Is it broken would anyone say? 🤔
Thanks for the review. How is this cat flap doing, a year later? Is it still working properly? Cheers.
Yes still working fine.
Now that you’ve had the door a few months, how are you liking it? Has it kept your unwanted visitors out? Im looking at installing this into my door but am afraid to cut the door if it’s not a nice product.
Hi Julie, it’s still going strong and Tilly is still finding it really easy to come in and out we’ve had no problems with other cats because they can’t get in, we would recommend it, so glad we bought it.
@@ProductReviewsHelp Nice. Nevertheless, will you do a follow up video with your Internet star cat on the door matter?
You from Burnley?
I just came here to see Tilly hahahah! She did such a great job (and is such a cutie!!)
You can't have her she's ours. haha
@@ProductReviewsHelp LMAOOOOOOO
Does anybody know any details about the collar sensor accessories that can be purchased with these? Many thanks.
Is this the sort of thing you mean? amzn.to/3J4RTxu
How long do the batteries last, this one looks ideal as I have the same old flap you had so easy swap
We’ve only changed the batteries once since we had it two years ago. Of course it depends how often your cat uses it.
Well done 👍🏽 for showing this to all who need to see it , and feel confident about buying one ☝️ 🐯
Thank you glad you like it.
How fast is this one to unlock? It seems pretty quick in the video. I ask because I have a Cat Mate one that takes about a second to unlock. This leaves our cat vulnerable to being attacked from behind by the neighbours' cats who she frequently gets into fights with!
Hi John, as soon as Tilly put her head near the flap it unlocks then she just pushes through and into the house. It is really good we've been very pleased with it, we still haven't had to change the batteries.
@@ProductReviewsHelp Great, thank you! I've been looking for a quicker model but the speed isn't something that gets mentioned in product specs
@@ProductReviewsHelpjust want to say how much I appreciate your video. I’ve bought and fitted the exact same one today due to neighbouring cats coming in. I’ve left my own actual comment in the comments. Hope Tilly is well and loving her new flap. Thank you for your video. Much love from Warwickshire 👍🏼❤️🇬🇧
@@lynncarter3565 thanks Lynn Tilly is fine thank you, I hope Honey has no more trouble from other cats.
@@ProductReviewsHelp we’ve got security cam in our back garden and we usually get to see the feline intruders on, but last night( first night with new flap) none turned up 😂
Hi, I was wondering which size you bought. I see they have 2 sizes, and i think the small one is big enough, but it says the opening is 12cm wide, while my old one is 15cm. The hole in the door does seem to be the same size, but has the small one really just a 12cm door? Your cat is bigger then mine, so if you have the small one, then I think my cats can do it also
I’ve just measured the flap that the cat goes through and the width is 14.5 cm. Our cat Tilly manages fine, best thing I ever bought. Hope that helps.
@@ProductReviewsHelp it does. Thank you very much. I immediately ordered one. So i will see it tomorrow
very intelligent, fearless cat. My cats are confused. 😢
Hey can I ask how heavy your cat is in kg? Ours is probably 4-5kg and I'm wondering if small to medium or larger flap is better for us
Tilly is only small, she’s around 3.5 kilogrammes
I got the small to medium but my boy got stuck ,so had to get the pet door which is larger only had it fitted yesterday, but he seems very scared of it ,I am so worried he won't get the hang of it any tips welcome, great review thank you
ive watched the video and I am 99% certain shes the same cat. I just wanna make sure you didnt lose her only as this cat has come from a rescue home and has only been around my area for a few months.
Hi Robyn, thank you for your concern but rest assured Tilly is safe and well with us here and still enjoying using her catflap, the cat coming to your house is an imposter! Haha.
@@ProductReviewsHelp thanks so much for letting me know glad to know she’s ok. I would be happy to send you a photo of this tilly she’s literally identical. I will see if there is some way I can share photos online with you.
What about the micro chip imbedding into the cats skin.
Is that safe? I cant do a collar, because that could be dangerous for my outdoor cats as it is something that could get caught on a fence or tree.
Sorry I don't know, perhaps speak to your vet.
You can get emergency break away collars. We buy a bunch for our cats and when they break we just put a new one on.
The microchip is a standard thing in the UK, dogs and cats both have them. I think dogs have to by law now, could be wrong. A think you can have it done at the vets and it's a tiny thing that doesn't take long at all.
@@spaldychops Thats a great idea for breakaway collars, never knew! My cat goes in tomorrow for an imbedded chip and im installing the sure flap door! Time for her to get her lair back from the family of coons!
You should purchase a snag free cat collar. They are designed with an easy release if cat gets caught/ snagged on anything. They are available widely in most stores 👍🏼
@@lynncarter3565 Good to know! We got them chipped and are still trying to get them to use the door lol. They are not a fan of the sound it makes when it unlocks.
If one way my cat just pulls it open and goes through standard one way locked flaps.
Yup, my cat does this, old cat taught him as a kitten.
hi does it work both ways as in it can keep another cat in while the other can goi in or out freely??
Unfortunately not, you can’t stop one going out and not the other because it doesn’t work by microchip to go out only to come in. You can manually lock it to stop cats going out but then they’d both be in.
@@ProductReviewsHelp thanks mate :)
Works well👍
Haha your cat is clearly a genius. Mine is just not getting how to open the flap.
My cat can open the cat flap even when it’s set to exiting the as locked! He hooks it with his poor !
Good video.
Nice clip❤
@product review help do you still have Tilly only as I am in Newport South Wales and Tilly in this video looks literally identical to the one who comes to my house every day can you please contact me back. thanks
Is there a way to just let one chipped cat out and not another?
No the flap will let both cats out but only the cat with the chip that had been synced would be let in again. Hope that makes sense.
@@ProductReviewsHelp it does thanks. Waiting for my other cat to be chipped so will they’ll both have to start using the flap at the same time.
@@jimmywoodman84 yes when your other cat has been chipped you'll be able to sync them both to the cat flap so they will be able to come and go as they please and no other cats will be able to access the flap. It works very well our cat took a bit of getting used to it on the first day but she's fine now and that nasty big tom cat doesn't steal her food anymore. Lol.
@@ProductReviewsHelp great thanks for your help.
The right sized flap for the cat would be better, but she got the hang of it eventually.
Hi. One of our cats is fairly big. Im not quite sure but ill guess he's around 7kg. Im not sure which size sureflap to buy.... the 14x12cm or the xl thats about 18x18?
Hi. Which one have u bought it for your cat? My cat is around 7kg, too!! I’m also struggling between the small or the big flap😂
Go big safe bet
I'd name it "Filthy Rich"
My dog DIED because of the Microchip!!!!
How?
@@yaboitnfnhid5442 a tumor grew with it and infused into her spine.
It can be common with microchips and or cancer.
seems pointless i thought the door would open when it registered the chip