As someone who relies on a power chair to get around most of the time, I think we should be encouraging more wheelchair users to service their own chair if they're able to. Anyone who relies on this equipment will tell you that trying to get it serviced by someone else is a nightmare! I understand that if you don't know what you're doing you can mess your equipment up, but our system makes it so difficult and expensive to actually get what you need that many people will be forced to go without their equipment for long periods of time, if they don't fix it themselves. This could mean anything from having to use an old backup wheelchair that is less than ideal to being bedridden. I got my current chair at the end of June after several years of being in chairs that either did not fit me or didn't function the way they needed to. I keep a couple of back ups around when I can, but I also learn everything I can about my own equipment, so that I don't have to worry about failing equipment. I hope someday the right to repair movement that we see in the Tech industry can expand to wheelchairs.
most of those places are not run by people with handy caps so they don't know what its like to have to wait to walk again so to speak i called this one place and asked for batteries and they would not sell them to because they wanted me to be a client other wise they would not sell me them is that bs or what
Wow. God bless you for this video. The lack of access to a dead battery except via a jumper seems like such a bad design. Especially as I saw a video that showed that the wheelchair chargers don't work if the battery is too drained. My mom has one of these and I have no idea where that little switch for tilting the unit is.
My daughter was gifted a Q6 edge 2.0. The batteries were dead and no "power jumper" came with the gifted chair. I ended up taking the seat assembly off (remove 8 large allen head bolts and disconnect the wheel base at the rear electric connector) the wheel base in order to access to the batteries. The seat assembly is pretty heavy and re-attaching it is a somewhat frustrating 2 (maybe 3) person operation. On the upside, she is really happy to have some powered mobility.
You weren't suppose to. The tools are for qualified people only, and actually changing the batteries for real is a government secret. Hope you didn't see too much. They might come for you.
I didn't need to take it to a shop or use a cable you can't buy that i can't buy to change the batteries on the Quantum chair i worked on. I just took out the screws holding the feet support on and it slid right off exposing the battery cover. No power required. There are 2 allen screws that are longer then they need to be making a little harder to remove then necessary so i will shorten them up before i put them back on. Nice try Quantum but it didn't stop me from changing the batteries.
I love how you skipped over the swapping of the batteries. Like you wouldn't show us unless we already know how. But then, why show us anything? It's not rocket science.
So if I just need new batteries and they aren't dead, can't I just tilt it and turn it off then just swap them out? If my hand control has power I assume no need to take the back cover off.
Why do these manufacturers make it so hard to replace the batteries. Makes no sense. They make it impossible to trickle charge a depleted battery and impossible to replace them.
No need to purchase a tilt adapter cable. . Simply remove the front plate with the footrests still in place. Then pull the front battery out a few inches. Charge it up. That will suffice enough energy to tilt the chair and have access to both batteries.
My Quantum Edge has the batteries behind thr cover down in the front. And I cant seem to get the little side levers to move so I can change the batteries.
All that is really not a needed. There's a hinge bar just aft of the leg support. Use a 10mm socket and a 5/32 or 4mm Allen wrench to remove the bolt. You'll then be able to fold the leg rest up and remove the batteries.
I have access to the Quantum batteries from the front, but the first battery will not come out. It's as if there's a cable tied to the 2nd battery, preventing the first to be removed. The wiring diagram does not show such a connection, so what's keeping the first battery from sliding out?
Cancel that. The batteries had top terminals rather than bolt town, and the thick rubber covers were catching on protrusions. It took some force. New batteries are installed, thanks to lever and fulcrum to raise the chair about 7".
Yes. Great video. I have same question as Tugno103. What I the part number for the jumper cable? The video said it should come with the chair but I don't recall receiving it. Thanks
Thank you for your comment. The jumper cable is intended to be used only by trained technicians. It is not provided to the general public because some components of the kit can be plugged in to in appropriate receptacles and cause catastrophic electronic failure and cost thousands to repair. If you have need for this type of service i would recommend contacting the DME provider for assistance.
"We're going to utilize this piece of equipment that comes with every Q6 edge" but doesn't have a part number because it is only to be used by trained technicians.... Yeah. Because that makes sense.
Thank you for your comment. The jumper cable is intended to be used only by trained technicians. It is not provided to the general public because some components of the kit can be plugged in to in appropriate receptacles and cause catastrophic electronic failure and cost thousands to repair. If you have need for this type of service i would recommend contacting the DME provider for assistance.
I removed the batteries without putting the seat back. The legs that came with the chair can be removed. When removed you can access the batteries without raising the seat. You would have to get down on the ground or floor to get to the batteries but they are easy to pull out and disconnect.
Go to wheelchair mechanic school. Three week course at your local community college. Then you'll be qualified to own your very own adapter thingamajig.
@@billskelley6895 , no problem. The Q6 edge was one of the worst chair ever had, nothing but problems. It’s no wonder the company I use for new chair don’t put out Quantum Edge. First Q6 was a nightmare, had to go through act of Congress to get a new wheelchair because it was a lemon. Now it’s Invacare that has been very reliable.
The jumper cable in this video is intended to be used only by trained technicians. It is not provided to the general public because some components of the kit can be plugged in to in appropriate receptacles and cause catastrophic electronic failure and cost thousands to repair. If you have need for this type of service i would recommend contacting the DME provider for assistance.
The same can be said for roofing nails. I have access to them. Not everyone is a knuckle head. Most of us regular Joe's know perfectly well how to navigate around electricity and are mechanically inclined as well. Probably more so than yourself. So yea, you don't need the all mighty "trained technician" supply cable. Use a couple large finishing nails and some black tape. It'll work just fine, and you won't need to pretend you're a special genius or anything like that. Geeze, get over yourself already.
Wowww! Really?! That is absurd its a simple jumper cable with a switch. AND its insulting! I mean the cables are labeled for crying out loud! So I can disassemble and reassemble my motorcycle, zero turn, install water heaters, electrical receptacles and ceiling fans but to replace a pair of wheelchair batteries I gotta call in the "real" men? Lmao
You basically skipped over the entire process of taking the batteries out what terminals go to what terminals this is not a battery changing video this is a quick skip over important part video
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As someone who relies on a power chair to get around most of the time, I think we should be encouraging more wheelchair users to service their own chair if they're able to. Anyone who relies on this equipment will tell you that trying to get it serviced by someone else is a nightmare! I understand that if you don't know what you're doing you can mess your equipment up, but our system makes it so difficult and expensive to actually get what you need that many people will be forced to go without their equipment for long periods of time, if they don't fix it themselves. This could mean anything from having to use an old backup wheelchair that is less than ideal to being bedridden.
I got my current chair at the end of June after several years of being in chairs that either did not fit me or didn't function the way they needed to. I keep a couple of back ups around when I can, but I also learn everything I can about my own equipment, so that I don't have to worry about failing equipment. I hope someday the right to repair movement that we see in the Tech industry can expand to wheelchairs.
most of those places are not run by people with handy caps so they don't know what its like to have to wait to walk again so to speak i called this one place and asked for batteries and they would not sell them to because they wanted me to be a client other wise they would not sell me them is that bs or what
Wow. God bless you for this video. The lack of access to a dead battery except via a jumper seems like such a bad design. Especially as I saw a video that showed that the wheelchair chargers don't work if the battery is too drained. My mom has one of these and I have no idea where that little switch for tilting the unit is.
My daughter was gifted a Q6 edge 2.0. The batteries were dead and no "power jumper" came with the gifted chair. I ended up taking the seat assembly off (remove 8 large allen head bolts and disconnect the wheel base at the rear electric connector) the wheel base in order to access to the batteries. The seat assembly is pretty heavy and re-attaching it is a somewhat frustrating 2 (maybe 3) person operation. On the upside, she is really happy to have some powered mobility.
Didn't come with mine when I got it new. You can just fold the leg rest assembly out of the way after removing a couple of things.
Hey rusty where can I get the outside mechanism charger?
I have a Q6 Edge 2.0 that definitely did not come with that switch cable.
I need one also
Thanks for a quality video .... others on RUclips don’t show everything start to finish
Stop sucking up. It was awful.
@@billskelley6895 awful or not, it still helped me out.
Thanks for the great camera work I couldn't see half of what you were doing
You weren't suppose to. The tools are for qualified people only, and actually changing the batteries for real is a government secret. Hope you didn't see too much. They might come for you.
Nice timely reply asshat
@@Gcwbigs Thanks. It got in 35 minutes before yours!
Need the power jumper cable! Where can I get one!
So where do I get that Power jumper Cable? Ours did not come with one.
I didn't need to take it to a shop or use a cable you can't buy that i can't buy to change the batteries on the Quantum chair i worked on. I just took out the screws holding the feet support on and it slid right off exposing the battery cover. No power required. There are 2 allen screws that are longer then they need to be making a little harder to remove then necessary so i will shorten them up before i put them back on. Nice try Quantum but it didn't stop me from changing the batteries.
What if I don’t have the charging cord or jump cord
I love how you skipped over the swapping of the batteries. Like you wouldn't show us unless we already know how. But then, why show us anything? It's not rocket science.
Is there a way to lift the Tilt manually??
Nope
From where to get the power jumper?!
what's the purpose of making the video if you say don't do it!!!!! not everybody has fix it $$$
Where can you buy the outside power mechanism?
thank you so much GOD BLESS YOU
So if I just need new batteries and they aren't dead, can't I just tilt it and turn it off then just swap them out? If my hand control has power I assume no need to take the back cover off.
Will you guys come to the house for Service
Where can I get one of these jumpers to get tilt the chair so I can get access to the batteries?
Do you have a video for the cable removal and placement?
loved your video I have an Edge HD and was wondering what's the battery size?
75Ah group 24
Why do these manufacturers make it so hard to replace the batteries. Makes no sense. They make it impossible to trickle charge a depleted battery and impossible to replace them.
Aise vyakti ke bare mein Jankari taaja Karen please kilometre Vadi gadi banata Hoon
No need to purchase a tilt adapter cable. . Simply remove the front plate with the footrests still in place. Then pull the front battery out a few inches. Charge it up. That will suffice enough energy to tilt the chair and have access to both batteries.
My Quantum Edge has the batteries behind thr cover down in the front. And I cant seem to get the little side levers to move so I can change the batteries.
Hello My Husband want to know what the electrical tool you used to change the battery out
All that is really not a needed. There's a hinge bar just aft of the leg support. Use a 10mm socket and a 5/32 or 4mm Allen wrench to remove the bolt. You'll then be able to fold the leg rest up and remove the batteries.
really? We just got a chair with dead batteries and are trying to figure out how to fix it!! Thank you.
@@Bva34343 No problem. It's a 5.5" curved bar just behind the main leg support. Take off the bottom bolt and the leg rest will fold up.
Yea, a little secret the "trained technicians" don't want you to know, LOL.
Would help if you say if you are connecting the adapter to 12 volt or 24 volt.
You just said connect to the new battery???? 🤔
I have access to the Quantum batteries from the front, but the first battery will not come out. It's as if there's a cable tied to the 2nd battery, preventing the first to be removed. The wiring diagram does not show such a connection, so what's keeping the first battery from sliding out?
Cancel that. The batteries had top terminals rather than bolt town, and the thick rubber covers were catching on protrusions. It took some force. New batteries are installed, thanks to lever and fulcrum to raise the chair about 7".
Yes. Great video. I have same question as Tugno103. What I the part number for the jumper cable? The video said it should come with the chair but I don't recall receiving it. Thanks
Thank you for your comment. The jumper cable is intended to be used only by trained technicians. It is not provided to the general public because some components of the kit can be plugged in to in appropriate receptacles and cause catastrophic electronic failure and cost thousands to repair. If you have need for this type of service i would recommend contacting the DME provider for assistance.
@@rustymattingly-atptrainer4365 In other words, he's saying "you'll shot your eye out"'
"We're going to utilize this piece of equipment that comes with every Q6 edge" but doesn't have a part number because it is only to be used by trained technicians....
Yeah. Because that makes sense.
Great video. I have that same problem right now. How can I get that jumper switch?
I found the part number for the Jumper switch. It is ELE139125. I bought one on ebay for $15 including shipping. I hope this helps.
Thank you for your comment. The jumper cable is intended to be used only by trained technicians. It is not provided to the general public because some components of the kit can be plugged in to in appropriate receptacles and cause catastrophic electronic failure and cost thousands to repair. If you have need for this type of service i would recommend contacting the DME provider for assistance.
I removed the batteries without putting the seat back. The legs that came with the chair can be removed. When removed you can access the batteries without raising the seat. You would have to get down on the ground or floor to get to the batteries but they are easy to pull out and disconnect.
Steven Morris how did you get the feet and leg rest off?
@@johnstefanelli7948 Thanks, John. Found a half-dozen on eBay.
If a chair moves slowly and backs up fast, where could the problem be?
Rusty where can I vet jumper switch. I was a mechanic for many years and I can do it if I have jumper switch Thank you
Where can I get the outside power adapter you are using
I need to replace my batteries
Go to wheelchair mechanic school. Three week course at your local community college. Then you'll be qualified to own your very own adapter thingamajig.
When the battery is dead and you plug it in and nothing lights up is it bc of a dead battery?
I need the power jumpeer
Where can I get the jumpercable set?
U find it? I need one too
They are screws that hold the back cover on, not bolts!
watched the whole video just to not see you change the batteries bummer
I have a quantum series edge 2.0 I have a trouble code of us 62 can you and give me any information on that
Forget the connector 2 pices of wire will do same it’s all low voltage
At least you can manually crank the seat up with a Permobil chair.
Does the outside power mechanism come with the chair, or does a repair person have one ?
It's a super secret tool that only highly qualified wheerchair fixer's have access too. Sorry.
@@billskelley6895 , no problem. The Q6 edge was one of the worst chair ever had, nothing but problems. It’s no wonder the company I use for new chair don’t put out Quantum Edge. First Q6 was a nightmare, had to go through act of Congress to get a new wheelchair because it was a lemon. Now it’s Invacare that has been very reliable.
What size batteries ?
What amp-rage ?
How do you fix it when it's in Idle Mode?
where can I get a jumper please
It’s not helpful if your company gate keeps the name of the adapter
Where is the jumper at
Can someone show how to fix the tilted issue with q6 edge power wheelchair
No.
What about the feet u dont have a video on that?
Why would you skip past battery installation. No help
You know what error #70 means
The jumper cable in this video is intended to be used only by trained technicians. It is not provided to the general public because some components of the kit can be plugged in to in appropriate receptacles and cause catastrophic electronic failure and cost thousands to repair. If you have need for this type of service i would recommend contacting the DME provider for assistance.
The same can be said for roofing nails. I have access to them. Not everyone is a knuckle head. Most of us regular Joe's know perfectly well how to navigate around electricity and are mechanically inclined as well. Probably more so than yourself. So yea, you don't need the all mighty "trained technician" supply cable. Use a couple large finishing nails and some black tape. It'll work just fine, and you won't need to pretend you're a special genius or anything like that. Geeze, get over yourself already.
Wowww! Really?! That is absurd its a simple jumper cable with a switch. AND its insulting! I mean the cables are labeled for crying out loud! So I can disassemble and reassemble my motorcycle, zero turn, install water heaters, electrical receptacles and ceiling fans but to replace a pair of wheelchair batteries I gotta call in the "real" men? Lmao
You basically skipped over the entire process of taking the batteries out what terminals go to what terminals this is not a battery changing video this is a quick skip over important part video
SUCH A LONG PAUSE WHEN U SAY .......BATTERY